Update: August 2020. With the 2020 iMac, Apple introduced an option of a nano-texture, anti-glare screen. The assumption that this nano-texture option will eventually be offered for Apple notebooks. Thus ends the decade of only-glossy screens on Mac computers.

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Note: petition’s goal is 10,000 signatures. (To see full list of petitions, click “Older Comments”). The glossy-only iMac came out on August 7, 2007. On 22 October 2013, Apple removed the matte option from the MacBook Pro, thus totally removing any anti-glare option from its entire Mac range of computers.

Please add your petition at the bottom of the webpage (iPad users, click comments button).

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Apple must offer the matte screen for iMac’s, all the MacBook Pro/Air models, and Cinema Displays. (Currently only the 15″ MacBook Pro has an antiglare screens).

The matte screen issue will not die down even with the passing of time.

Because …

The glare from glossy screens causes eye strain for many people. The matte screen solves this eye health issue. This issue will not go away because whether or not a person is adversely affected by screen reflections is not a passing technological fad.

It’s not like Steve Jobs cutting the floppy disk from the first iMac in 1998, or cutting the DVD drive. Ten years on, no one cares anymore because diskette and optical disk technology will have come and gone. Even the Firewire 400 protests will subside eventually. In a decade’s time, no one will care about Firewire 400 if less and less peripherals use it.

The matte screen issue is different. It’s not a technology that comes and goes.

Rather, the matte issue has to do with the physiology of the human eye. Some people are more prone to eye-strain when starring for hours at reflective surfaces. Although other technologies come and go, people will continue to get eye strain from extended viewing of glossy surfaces. People’s eyes differ, therefore some people are not fussed by the reflections from gloss screens; but many others are.

This is why, even 10 years from now in 2019, the matte screen issue will still be there. Indeed, in 10 years time we may be coming to the realization of what a decade of daily staring at highly reflective screens has done to our eyes.

Apple’s reasons for cutting the matte screen are flawed:

Steve Jobs says most people prefer glossy, but a google search for “matte glossy polls MacBook” reveals that around 40% prefer matte. Sure, technically, that means “most” people do prefer glossy, but 40% of the Mac community is not to be ignored. Skeptics try to dismiss such poll results by rationalizing that the poll-questions are skewed, but the fact is this large 40%-ish result is roughly consistent across many online polls. (Click the link to see a review of poll results).

Phil Schiller, Apple’s Vice President of Marketing, says you can avoid gloss reflections by tilting the screen, but this is simply not true in 100% of cases, as attested to by the protests on numerous blogs.

Maybe Apple thinks it’ll sell more Macs because glossy computers attract people in showrooms. But there are many Mac users who will not, and cannot buy new Macs because they cannot tolerate the gross reflections from gloss screens (for example, see the numerous comments below from Mac users, like myself, who refuse to buy a Mac with a glossy screen).

Maybe Apple realises it is not profitable for it to offer two types of screens. Then, don’t just cut the matte screen. Instead, to cover the costs, charge people more for it as an added extra. People are willing to pay. Why only offer anti-glare on the 15 inch MacBook Pro’s? Extend it to the iMac and other MacBook and MacBook Pro models too. Even with the Mac Mini and Mac Pro, Apple users are forced to buy non-Apple screens if they want matte. Why?

Many people in the graphics industry and photographers need matte screens particularly for accurate color calibration, and I’ll leave them to add further comments below since I don’t have experience in that area. As for me, I’m a writer, and I stare at a screen usually 16 hours a day. I just cannot tolerate gloss screens. If Apple does not bring back the matte option, I’ll see how long my white iMac and MacBook Pro can last for.

I will not buy a new Mac with a gloss screen. Right now, even though I am ready to upgrade both my computers, I am forced to keep my matte iMac and matte MacBook Pros going as long as possible simply because of the lack of matte screens.

At most, it’ll have to be a new Mac Mini coupled to a Dell or other non-Apple matte screen.

For the record, for about a year, I have regularly been using a glossy iMac (black bevel model) when I visit my parents’ home. From that experience, I find that glossy screens are superb in those environments where reflections can be largely minimised, such as where the only window in the room is perpendicular to the iMac’s screen, however, at my own home and workplace, the room arrangements require the computer screen to directly face the open, sunny windows. In those instances, the reflections from the glossy screen are intolerable.

Hence, we’re not saying matte is always better than glossy. There are enough supporters of both such that neither can be said to be superior. Apple must recognize that too, and not side only with the glossy camp.

In addition to leaving comments below, please also give feedback to Apple directly on bringing back matte screens to all Macs.

Steve Jobs email


2499 Responses to “Why We Will Not Buy An Apple Mac If It Has A Glossy Screen”


  1. 1 Doug Clay
    March 7, 2009 at 5:52 pm

    I believe Apple is doing a disservice to their loyal customers by not offering a matte display. At least offer this feature as an option like the Macbook Pros were at one time. Most the folks at our Macintosh User Group, of close to 300 members, also agree this should be an option. Apple could sell many more Macs with this matte option. Our family has held off the purchase of new iMacs due to the lack of matte screens. And yes, we have test driven a few and the gloss is not an option. The glare is too difficult on the eyes and makes photo-editing more of a challenge than fun. Sorry Apple, but you got this one wrong for your Apple Community.
    Doug Clay
    Costa Mesa, CA

  2. 3 Peter Breis
    March 8, 2009 at 3:12 pm

    My experience of owning a 24″ Aluminum iMac for 10 months now is that I will NOT be repeating this purchase of a glossy screen Mac.

    Whilst I appreciate the speed, I have been forced to move it to a gloomy location where the curtains are almost permanently drawn and yet I still have problems with reflections. The screen illumination cannot be set low enough to do a proper color set-up and the glare is so blatant that if you hold you hand a short distance from the screen you can see it reflected in the glass by nothing more than the light pumping out from the screen itself.

    I have totally and utterly abandoned any attempts to do Photoshop work on this glossy iMac because I am always fighting that extra “layer” – the one with either reflections of myself or something from my surroundings.

    There is absolutely no way you can orient the glossy screen so that you avoid reflections. It is so large, glossy and flat that it will always be pointing at something that will be reflected in the glass. Some people claim they can slightly tilt it or turn it to avoid reflections, which I doubt unless their desktop is covered with a black cloth or there is a black wall in the direction they turn.

    As a solution this is alarming in its naïvety as nothing could be worse for any work than to view the screen from an angle. Both in ergonomic terms and to maintain color control, let alone perspective.

    I have had these sorts of debates with Apple staff in Apple Stores. The Apple staff give the usual “no problems”, or “no problems you can’t fix”. I then totally silence them when I wave my hand in front of the screen and it is clearly visible in the glass. There is then an awkward silence before they change the subject and don’t want to talk about it. The usual “solution”.

    Meanwhile I suffer the consequences: my eyes weep after prolonged usage, I make mistakes because it is difficult too clearly see my work and I am forced to give myself frequent breaks and go somewhere where there is actual ambient lighting that relieves my eyestrain. Also somewhere less gloomy so that I can read my paperwork.

    I am an old Apple hand but it never ceases to amaze me the knee reflex apologies for anything that Apple does, no matter how blatant and against both the interests and stated request of its customers.

    Maybe, just maybe, after Apple has had some time, they may not actually admit the mistake, but bring out an “amazing innovative” matte or anti-glare screen with the right level of illumination to be suitable for people working with graphics.

    • 4 dtemp
      July 17, 2009 at 8:09 am

      The reasons are clear why Apple are making all their Macs glossy. Apple wants their products to have a consistent look, so people have better product awareness, and “an iMac looks like an iMac.” They want standardized features … no one looking at used MacBooks in the future is going to have to wonder if a particular unit has Bluetooth or numerous other minutia that are Built-to-order options on other manufacturers. It lowers the complexity of stocking products, reduces R&D overhead, and reduces consumer confusion. A glossy screen, particularly one covered in glass, is easier to clean.

      Here’s why Apple needs to offer the matte screen, even in the face of all of those reasons. People who work near windows will have a near-useless iMac in the daytime. Graphics professionals such as myself have trouble color matching when they are trying to subtract their own T-shirt color from the screen image because of the reflection. Many businesses in Europe have had to cancel Mac roll-outs because local occupational safety regulations (analogs of OSHA) prohibit glossy screens. There are also some indications that people with certain mild vision impairments have their issues exasperated by the glossy screen, particularly when reading lots of text (writers, programmers, or just avid readers).

      If Apple want to keep the glossy screen as the “popular” one – to enhance their brand identity, and help subsidize stocking/R&D costs – they can charge $50 for it (but no more). This would keep the matte feature relegated to those that really want it. But the matte screen NEEDS to be an option, not just if Apple wants to extend it’s marketshare, but even if it want’s to keep the business of its base customers that have supported them for decades.

      MacMatte Editor’s comment: dtemp, in the middle paragraph above, refers to European occupational safety regulations that prohibit glossy screens. See comment below (15 June, Andre S.) for details on these European regulations. How can Apple continue to sell glossy screens to European businesses? The regulations are there to protect workers’ health. Does Apple take steps to share the responsibility of protecting our eye-health?

    • November 29, 2009 at 7:07 pm

      I bought a 24″ iMac this past March (to replace my G5 desktop which fried its logic board), and now I cannot work in my office during the day bccause of the glare off the glossy screen. Sure, the colors are amazing, but what good is great color when my eyes get so sore that I can’t work until the sun goes down? Short of boarding up my windows (not the Microsloth kind), is there any other option available to convert this screen to a good, useable matte surface?

      I certainly hope that Apple is listening to the graphics professionals out here. Some of us don’t NEED a Mac Pro or huge desktop monster. I’d demand that Apple offer a matte option not only for its laptops, but also the iMacs and the 24″ LED Cinema Display.

      (And tilting the display doesn’t do a thing, Mr. Schiller!)

  3. 6 mooncaine
    March 9, 2009 at 2:58 am

    I prefer a matte screen, having had the opportunity to try both.

  4. March 10, 2009 at 12:30 am

    Owning and administering a mixture of platforms and systems, some of which have glossy screens (MacBook, OQO, Toshiba), I can honestly say that the only Apple systems and displays I would consider for purchase would need to have a matte screen. Having used matte screens for years and working in a well lit office as well as outside, there is just no way I can comfortably work with a glossy screen. Glossy is a throwback to the days where we had to close the curtains and move our desks around to work on our CRTs.
    No matte = no sale.

  5. 8 Doug Clay
    March 11, 2009 at 2:41 pm

    I agree with MacMatte that Apple should at least give the option for the matte display. Apple did this for the MacBook Pros for awhile. It’s not just many of the grown up folks either that don’t like the glossy displays. My wife teaches science and is activities director at a middle school in Huntington Beach, California. When the kids go into the Mac lab the glossy displayed Macs are the last ones to be chosen to work on. So there must be some truth to that also. At least we can HOPE Apple will give the matte an option in the near future. :::holding breath::: :-/

    Blog Editor: See a similar comment by Paul Ryan below (June 29, 2009) – where another user reported that school children preferred using matte screens instead of glossy.

  6. 9 Brandon Berke
    March 12, 2009 at 3:22 am

    I have owned three Apple laptops since 2001. I don’t feel like replacing my MacBookPro, with another laptop until they have a matte screen. Apple seems to forget why people switched to flat screens to begin with.

  7. 10 Manolis Kroussaniotakis
    March 12, 2009 at 6:47 am

    I sit with my back to the window, both at home and in my office. Except on possibly the 13″ laptops, I could not imagine using glossy screens on any other. My current Macs are: iMac 17″, iBook 14″ and 15″ MacBook Pro with 20″ monitor, all with matte screens, thankfully.

    C’mon Apple, for us, you are the only option for hardware (for your OSX software). We all understand the implications of too many products with too many options, but we spend many hours each day looking at the screens.

    I do not know if it is viable but I remember being at a museum in Germany many years ago, and all the exhibits were in non-reflective glass and they were incredibly well presented. Non-reflective glass (or equivalent?) on monitors?

  8. 11 William Indest
    March 12, 2009 at 2:29 pm

    I have windows in my home office. If I am not on travel then I am in my home office 10 – 12 hours a day. The windows are behind me and my desk is built-in so I need an anti-glare screen – my PC and second monitor work fine as does my iMac, they have matte-finishes – a glossy Mac won’t work. My only option right now is to get the new 17-inch MacBook Pro and pay an extra $50. That is the only solution available to me so I am not going to purchase it; it is a money issue. I am going to wait. Apple just missed out on a sale for a 15-inch MacBook Pro if they would have offered an anti-glare screen (and I will pay $50 for a matte finish but I will grumble.)

  9. 12 Barry R
    March 12, 2009 at 2:36 pm

    Another negative fact regarding glossy screens: people susceptible to ocular migraines can have them triggered by glare and flashes of light. A matte screen helps to minimize this possibility.

  10. March 12, 2009 at 3:23 pm

    As a film-maker I use a 3 year old MacBook Pro 15″ 2 GHz Intel Core Duo every day as my main work machine – shooting on location, at client presentations, in post-production, around the office, in the sound studio, corporate boardrooms, at the airport, in the hotel… the matte display is a dream to use in these widely varying ambient light conditions.

    I would upgrade to a 15″ unibody MacBook Pro in a moment but I absolutely don’t want or need a glossy display. The 17″ model with the ‘non-glare’ display is not a viable option either – too large and heavy for my usage.

    I have been an enthusiastic customer since 1991, if Apple can reconsider and kindly offer a matte display for the 15″ MacBook Pro – I’ll even pay a bit extra for the privilege.

    A Pro machine should have Pro features.

    Glossy is consumer – not Pro.

    Verify this with Eizo, the maker of high quality LCD displays used in photo-processing, video and graphics work and aimed at the professional market.

    http://www.eizo.com/

    Not a glossy display to be seen.

  11. March 12, 2009 at 4:30 pm

    I highly doubt your 40% claim. Could we have a link, or something? Also, do not forget most professionals use a separate screen for their work.

    Blog Editor’s Comment: a response to this comment is given directly below by providing a review of online matte vs glossy polls.

  12. 18 Jason B
    March 12, 2009 at 4:36 pm

    Tilting the screen never works to eliminate glare. Try using a glossy screen on a sunny day with a window right behind you. The screen is unreadable. If you tilt the screen to eliminate glare you have to tilt it so far that you can’t read anything. Hopefully the matte screen MacBook Pro that I have will last long enough until Apple releases a new matte version of the 15 inch Macbook pro. If not it’s back to Windows for me.

  13. 19 stephen fischer
    March 15, 2009 at 9:45 pm

    My 17″ Powerbook was stolen at the end of October and I had already been planning and budgeting for a new 15″ MacBook Pro and an Apple Cinema Display.

    I’ve found the glass viewing surface on the new MacBooks and the 24″ display to be so unpleasant that I procrastinated purchase for several months (existing with just a pre-glass iMac at the office}. Finally, I found a used 24″ pre-glass iMac which I have purchased for my home office. I will consider a used MacBook Air for travel, but basically, I’m learning to live without a laptop (for the first time since 1993). I would buy a non-glare 15″ MacBook Pro and a 24″ cinema display tomorrow if they were available.

  14. 20 Michael Werner
    March 24, 2009 at 5:05 pm

    Like many others, I checked the glossy screens on MacBook Pros and iMacs as well and found them very eye-straining. This means I will not be able to upgrade to a new iMac in the forseeable future as I believe that Apple will continue to force Glossy on its customers no matter what they say.

    The only thing I can imagine is the Matte-option of the 17 inch MacBook Pro trickling downwards, of course at a premium, a usability surcharge so to speak.

    I think the only way to get Apple to change this is a lawsuit on the grounds that it is not compliant with workplace regulations regarding monitors

  15. 21 Glenn Jones
    March 25, 2009 at 1:24 am

    I’m an old Mac veteran from the earliest Mac 128k’s, so to say the least I have a lot of experience using Mac computers over the years.

    As we all know, the earliest computers used CRT’s and us fortunate ones had anti-glare screens hanging stupidly in front of them to reduce the glare and reflections.

    In fact, many of us graphic designers would not work unless the employer would provide these anti-glare screens as our days under deadlines would extend for as much as 20 hours at a time!

    When LCD’s came out they were matte. Some complained a bit that the color was off a bit, but using them for a few hours we began noticing they were much, much easier on the eyes. Our nightly headaches and eye rubbing soon disappeared. We were happy workers again.

    Now of course the new glossy LCD screens are not CRT’s but have the same features as them by having a glossy/glassy type surface which reflects anything it can and obstructs the viewing image. So back comes the anti-glare filters and hoods to accurately see what you need to be working on!

    I refused to buy any computer with a glossy/glassy surface, but a girlfriend of mine wanted the new white MacBook so bad despite my warnings, so I got one for her. Well I took a few hours to set it all up for her as well as taking a few hours a day here and there to school her in using computers. I started noticing I had those old tired eyes and headaches again. I was right not to purchase a glossy screen computer for myself!

    I read an article online (I wish I could find it!) from what appeared to be a very knowledgeable eye specialist stating that the cause for the eyestrain of glossy screens (even TVs) is the slight distance between the slightly out of focus reflective images and the actual images. Eyes are refocusing automatically and because the two images are so close and yet one or the other is out of focus your eyes are working overtime between the two images. It’s this that causes the eyestrain, then the headaches and the muscles of your eyes being overworked and even failing to work properly!

    Now I’ve had a lot of conversations with people on this subject. The young with brand new eyes and strong muscles don’t see a problem with glossy screens. Of course they are the ones you tell them fire burns and yet they still need to put their hand into a campfire to prove it to themselves!

    Now Apple has put a volume maximum limit on iPods to protect our ignorant youth’s hearing (you’ll thank me when your older) but has ignored the potential damage to our youth’s eyes with these glossy screen computers.

    Now just like the volume control on iPods, the choice is there, so should there be a choice with glossy or matte screen options on all Mac computers.

    Since this can cause a problem with production, not knowing how much of either to produce, I suggest Apple take an innovative approach and modify their screens to allow the consumer (or even a Apple Store employee) to easily make the appropriate modifications.

    Peel and stick anti-glare filters trap heat, crack, bubble and peel. They collect dirt and grime, require replacement regularly. They are certainly not perfect in their application. They might also void AppleCare or warranties for that matter. People have been known to cut their screens with the exacto knives used to trim the anti-glare filters excess!

    I implore Apple to take this problem seriously. It’s affecting their hardware sales.

    I kid you not. I had two older folks with nothing but time on their hands and money up the wazzoo who wanted a carefree computer to get online with. I suggested a Mac and showed them mine (a matte screen MacBook Pro) so off they go to the local Apple Store and come to find out the only choice they had was an oversized pre-tax $2500 17″ MacBook Pro that was grossly more computer than their meager internet/email needs. They would have gotten a “silver MacBook” but they were all glossy and reflecting the lights of the the Apple Store. They said they had difficulty “seeing” the screen because of the “lights overhead”.

    So the lack of matte screens (a vital hardware choice of many) is killing Mac sales, plain and simple.

    Now if an Apple Store salesperson saw they were losing a sale because of the glossy screens, with my suggestion they could assure the customer that the glossy can be removed and replaced with a matte, IN THE STORE IN A FEW MINUTES!

    That would settle the problem and future proof if a customer has regrets and wants to switch to either matte or glossy.

  16. 22 Darcy
    March 25, 2009 at 2:24 pm

    I needed to replace an aging iBook 14″, and bought a Macbook without knowing the impact a glassy look on the display would have. I have never liked this new Macbook because of it. I get just as tired using it as I do a CRT with a PC at work, and I miss the iBook’s matted display something fierce. 😦

    I actually had to buy a matted LCD TV to use as an external monitor for the Macbook just to escape its glare.

    I will never buy another non-matted display product again. My next computer is likely to be a Mac Pro which I’ll hook up to a matted Samsung LCD TV or something.

  17. 23 Anonymous
    March 30, 2009 at 10:44 pm

    I suffer from migraines and never had issues with the old screens or even my matte, first generation MacBook, however, on both the new glossy MacBook and my office 24″ iMac the slightest glare flares up my migraine headaches to the point I can’t work. (I love it otherwise in every way but the screen).

    I’m now stuck trying to find an anti-glare solution to apply (none I’ve seen have good reviews thus far).

    I’ve even read that non-clinical migraine sufferers complain about headaches working with the glossy screens ….

  18. 24 Anonymous
    March 30, 2009 at 11:09 pm

    I can’t tell you how livid I was when the iMac’s (August 2007) were only in glossy screen. Even now, my blood boils.

    And when I see the poll at macpolls.com — which I voted on before writing this post — and I see that 44% prefer matte screens vs 32% for glossy, I feel like raging against the light.

    My computer is my workplace, and I stare at a screen typically 16 hours a day. NO WAY am I going to stare at a glossy screen. (And yes, I have been into stores several times to test the glossy screens of the MacBook and new iMac).

    Since I want a large 20 inch screen to work on, I’m faced with the prospect of keeping my trusty iMac matte for as many years as possible, and then switching to a Mac Mini with normal LCD screen.

    Look, it depends on how you phrase the question. If you ask “do you like matte or glossy”, then you get all these people commenting on how they like the pop colors, when these people mostly don’t stare at the screen for 12-16 hours a day, with backlighting or with a window in the background.

    The question should be phrased:

    1) for seeing movies, do you prefer M or G?

    2) for working long hours staring at the screen, do you prefer M or G?

    3) for graphic arts, do you prefer M or G?

    I’m not against glossy-fans. All I ask for is CHOICE — which Apple doesn’t give.

  19. 25 Anisa S
    March 30, 2009 at 11:10 pm

    AMEN TO THAT!

    I am about to be forced into a glossy screen at work and I am NOT happy!

  20. 26 jayjfadd
    March 30, 2009 at 11:11 pm

    I support a choice of matte-screen iMac and won’t buy an iMac with a glossy one.

  21. 27 sandy
    March 30, 2009 at 11:12 pm

    I’ve got a glossy MacBook (great) and glossy iMac (tolerable) at office. I am ready to replace the iMac at my home office for photo editing and I’m STUCK. I can’t imagine trying to color correct for photo prints on a glossy screen. Put a decent MATTE screen on the iMac and I’ll probably buy within 30 days.

  22. 28 Anonymous
    March 30, 2009 at 11:14 pm

    I couldn’t agree more. I have a wonderful little white matte imac – and my only choice now is either

    a) the steel gloss (ughg)

    b) or a MacBook Pro with external monitor

    c) or a tower with external monitor

    And b) and c) are at least a thousand dollars more expensive … just so I can save my eyes … it’s madness or hubris that Apple are trying to force this issue. Bring back the matte!

  23. 29 Anonymous
    March 30, 2009 at 11:15 pm

    The glossy iMac is a great machine—but it’s way too bright! I’ve gone to System Preferences and reduced brightness to the minimum level—and it’s still too bright. I don’t like seeing my reflection either.

  24. 30 Anonymous
    March 30, 2009 at 11:15 pm

    The damn glossy screen was the only thing that prevented me from buying the new iMac. Apple, we NEED an option.

  25. 31 Anonymous
    March 30, 2009 at 11:16 pm

    Well, I could basically copy the exact text of one of the previous commenters, ‘cuz that is my exact problem:

    “The damn glossy screen was the only thing that prevented me from buying the new iMac. Apple, we NEED an option.”

    I would have bought a new iMac ages ago if there was such a thing as an option for a matte screen. The glossy screen is totally unusable in my situation… 😦

  26. 32 Anonymous
    March 30, 2009 at 11:17 pm

    I completely agree that they should offer a matte iMac as an option. The glare from my glossy screen has been irritating me for months now. Until I found the solution. Get some suction cups and take off the glass covering the screen on your iMac. Voila! Underneath is a perfect, matte screen.

    Your computer wont look as nice with the glass of, but in my opinion it’s worth it. If you want to see pictures of how its done, search for pages describing how to upgrade hard drive etc on the imac, and just do the first step. Best of luck 🙂

  27. 33 PL
    April 8, 2009 at 4:04 pm

    Bring back the IMac with a Matte screen. Please.

  28. 34 The Tin Man
    April 12, 2009 at 8:40 am

    Apple’s VP of Marketing, Phil Schiller, says: “Our customers love the glossy screen. You offset the reflection by the brightness, and consumers love it. One of the great things about a notebook is you can turn it however you want!”.

    Honestly Phil, that’s got to be one of the most air headed comments I think I’ve heard. Now, if Apple feel marketing gloss over matte provides more sex appeal that’s fine. However it’s Apple’s decision not to at least offer the matte option that bothers me, because it sends the message to a certain demographic they have minimal interest in your requirements as a customer. To go all gloss is a design decision that has little to do with usability but more to do with scale of economy. In other words, it’s easier for them to make ‘one size that fits all’ products.

    Apple’s Mac business model is based around ‘up sell’. You don’t like the iMac display? Then stick a piece of film over your $1,500 computer. Otherwise, spend more, buy a MacPro and use whatever screen you like. You don’t like the MacBook Pro 15” screen? Great – move up to the 17” matte, but that’s all we’re offering, okay? Of course there is another thought – perhaps I don’t end up buying anything. So that leaves some of us in a tight spot, doesn’t it? We’d like to run OSX but suddenly the hardware offering becomes restrictive in a classic Apple like it or lump it deal. For such an innovative company at times they lack some common sense. But then ergonomics has never really been their strong point.

  29. 35 HandyMac
    April 19, 2009 at 4:10 pm

    I’ve been a Mac user (exclusively) since I got my first computer (Macintosh Plus) in 1988. My second Mac was an SE, and I still remember the headaches I got from it before I got a Kensington glare filter — and what a huge sigh of relief it was the minute I installed it (I could feel my brain relaxing in places I didn’t even know it had).

    It was also about that time — in my late 40s — I began to need glasses; I suspect all the hours spent gazing into fuzzy CRTs — CRT = cathode ray tube, i.e. a ray gun — had something significant to do with my eyes’ failure. I got a Mac Portable as soon as it was within reach (remaindered at $1200) and have used flat screens exclusively since (except for a Radius Pivot I had for a few years, connected to an accelerated IIsi for graphic work — and covered with another Kensington filter).

    As a frugal, conservation-oriented type, and since my needs have never been great, I’ve always bought used/refurbished/remaindered, for myself and my generally impecunious clients. In January 2007 it was time to move up from my PowerBook G4, and I found a 2006-model 17″ MacBook Pro remaindered (new, full warranty) for $1800. Glossy was then available as an option, but I stuck with what I knew and got matte.

    Then this January it was time to upgrade again. I went to a local store to look at the 17″ MacBook Pros (the Unibody wasn’t out yet); after just a few minutes I knew that living with a glossy display would be a continual low-grade headache. (I also didn’t care for the new high-resolution displays, which like the glossy finish seem to be aimed at young people with new eyes.) Fortunately I found another remaindered previous-year model (from the same dealer again), so I’m set for another two-three years.

    What I’ll do then I don’t know; I’m hoping Apple will see the light and begin to offer non-glare options on all their models (I don’t expect to buy another 17″ MacBook Pro, since the high-res display is just too microscopic). (I haven’t seen the non-glare Unibody 17″, so am just hoping it’s “matte” enough to meet the needs of this constituency.) If not, I guess I’ll have to spend an extra $200 on TechRestore’s mod — which actually replaces the display (not just the glass cover) with the previous-type matte LCD (they keep your glossy one to use for repairs on glossy customers’ machines).

    As Apple old-timers know, this “we know what you want and we’re going to give it to you” attitude goes way back — to the original Mac, in fact, with its fixed 128K of memory and totally closed, non-customizable design. Steve’s a genius, to be sure, but like many geniuses he sometimes suffers from an inability to see any point of view but his own. People are different, and have different needs and wants. Certainly no one wants to go back to the Performa days, with dozens of confusing options that even Apple couldn’t keep straight; but it surely wouldn’t hurt Apple to provide just a few choices that make a real difference to a lot of users.

  30. 36 learner
    April 24, 2009 at 4:38 pm

    I never thought anything could sour me on Macs but Apple has managed to do it! I’ve been a loyal Mac user and supporter since the 80’s but have not been able to upgrade because of the glaring screen. I used to enthusiastically encourage frustrated PC users to try a Mac but can no longer do that. By refusing to offer a matte option Apple is losing current sales but more importantly they are losing the support of former loyalists like me. It will take a while longer but in time they will feel the impact. Meanwhile, Apple has turned me into a PC user!

  31. 37 Anonymous
    May 8, 2009 at 10:58 pm

    The real issue with the glossy screens is that color correction is impossible on these screens because you quite literally don’t know what IS the correct color – it varies as your head moves and with only the slightest degree changes from left to right, and top to bottom. The reflection issue sucks, too, but at least could be simply dealt with. But there is no solution to the crappy corner-to-corner color performance with these screens. I will not buy a new mac of any kind until Apple comes back with a matte screen. Already our studio went to ebay for used machines with matte screens. They will last as long as I can keep them going. But worst of all, Apple has committed a “Borg-like” move, forcing crap on customers who willingly would have paid more for a matte monitor. Instead of choice, they use coercion – always a bad business model.

  32. 38 Frank
    May 9, 2009 at 6:59 am

    No Glossy – never never!

    In our company we work only with matte displays. As pro’s in our printing business, glossy screens are stupid and just made for the consumer market like “Helga from any village somewhere in Germany” 😉

    We just work with our white iMac’s and Elsa matte displays for the MacPro’s. We’ll never invest in glossy displays.

    Why don’t Apple support his origin pro customers at this point? Don’t forget Mr. Jobs – We made you successful!

    Thx

  33. 39 Nicola
    May 15, 2009 at 6:16 am

    I’ve been a designer for 4 years and was force to publish work from my laptop (a Dell XPS Gen 2). Days later I’d check the end product on my home matte LCD and would be amazed at how many details I missed.

    I’ve been considering purchasing Macbook Pro 15″ but I just cannot handle the glossy, and these new Macs are WAY more glossy compared to the older ones. I guess Apple figured out they sell more Macs to the occasional buyer looking for shiny cuteness. Remember when you go to the Apple store, their store is fully and well lit in a way that doesn’t really show how annoying that reflection on the screens are.

    Just plain bad choice from Apple. Matte should NOT be an overpriced option, and certainly not denied altogether like on the 15″ macbook pro.

    MATTE BACK TO THE PEOPLE!

  34. 40 Platform2 Studio
    May 19, 2009 at 2:33 am

    I’ve seen new TV’s in Japan with antiglare glass, but there are also new model super large HD TV’s which are displayed in a blackened out environment. They have gone to a lot of trouble to hide the terrible reflections. The color was inspiring with HD movies but even in the Diehard 4 helicopter scene I was distracted by people milling around me, just like in the Apple store where I ended up checking reflections to see what was going on behind me.
    There is a gap in Apple’s line up. Do they think it’s cool to ignore it! They are more like ‘GANKO’ but reality bites and the gap is now being exploited by various startups around the world, positivety at last. If I could get a hold of one in Japan I would go for it straight away. The MacPro is elitist and the iMac is very limited and does not age well. In my experience give them 3 years to 4 years before they start failing. I have 2 out of 3 with broken parts……. I’ve said enough. I need a new machine to replace my out of warranty iMacs. I cannot buy an iMirror, no way… so I am considering all other options with increased enthusiasm.
    Thanks for the blog space.

  35. 41 Buis
    May 20, 2009 at 3:53 pm

    I’m dreading the day when a new 30″ will be released, as it most likely will be glossy too. This means I’m gonna have to paint my walls, windows and myself black, if I were to buy one.

    Why only 35 comments? Is this issue not hot?

  36. 42 Louis
    May 29, 2009 at 8:30 am

    I work on my computer 8-10 hours per day and both the [glossy] iMac and MacBook Pro are completely unusuable for that length of time without getting incredible eye tension at the back of my neck and eyes that feel rough/raw. My mid 2007 MacBook Pro with matte screen has no such issues no matter how long I work on it, or what the room lighting is like.

    Apple have got to sort this out. I was a switcher in 2007 and would hate to have to switch right back when my 3-yearly upgrade cycle comes around next year … but make no mistake Apple, if that’s the only choice I’m left with then that’s precisely what’ll happen. I value my health way more than even the joys of OS X.

  37. 43 macguy
    May 31, 2009 at 2:49 pm

    According to Ars Technica, Lenovo, the new owner of IBM’s PC line, released the results of a survey that asked one simple question: do you like your laptop screens glossy or matte?

    A whopping 86% of their customers prefer matte finish over 8% glossy.

    So all of Lenovo’s computers are cool, easy on the eyes matte finish.

    Dell sells matte finish computers as well.

    Apple has to realize they are the only legal provider of OS X capable computers.

    They just can’t just make radical design changes that affect the health of its users without suffering adverse penalties.

    NO MATTE OPTION? NO SALE!!!

    pass the word, link to this site and pressure Apple with your wallet!!

  38. 44 chris
    May 31, 2009 at 3:47 pm

    “I prefer a matte screen for one main reason. I detest looking at dirt specs and smudges. I don’t want to have to clean my monitor every day… or several times a day. Glossy screens are bad about that. They show *everything*! However, the colors are more vibrant on a glossy screen, and the blacks are richer. A matte screen is non-reflective, but that can be a pro OR a con. It depends on your preference, again.”

    “Thanks to Ustream, I have the capability to do a live poll via my stream. I asked our viewers and chatters which type of monitor they prefer. 65% chose matte, while only 35% chose glossy.”

    “Thanks for validating my opinion, guys. It’s a matte screen FTW.”

    http://chris.pirillo.com/glossy-vs-matte-lcd-monitors/

    http://arstechnica.com/hardware/news/2006/10/8022.ars

    http://www.popularmechanics.com/technology/how_to/4213062.html

  39. 45 Roger
    June 2, 2009 at 8:22 am

    The matte/glossy issue is often referred to, in articles and blogs, as controversial. It can only be controversial if there are sufficient number of matte supporters. If matte supporters were, say, 5%, then it would not be controversial. Whereas, the fact is, there is a substantial minority (around 40%) of Apple users who want matte screens. To get a feel for the depth of sentiment against Apple’s removal of matte screens, do the following google searches. (The quotation marks search for the specific phrases).

    “refuse to buy” glossy imac
    “will not buy” glossy imac
    “cannot buy” glossy imac
    “cannot stand glossy” imac
    “will not get” glossy imac
    “won’t buy” glossy imac
    “hate glossy” imac
    “glossy sucks” imac
    “do not like glossy” imac
    “dislike glossy” imac
    “detest glossy” imac
    “cannot use a glossy” imac
    angry glossy imac
    shit glossy imac
    “glossy crap” matte imac
    “cannot stand glossy” matte imac
    “I prefer matte” imac
    “I like matte” imac
    “bring back matte” imac
    “I need matte” imac
    glossy matte livid imac
    “eyes start to hurt” glossy matte imac
    “eyes hurt” glossy matte imac
    “get a headache” glossy matte imac

    You can also repeat the searches, substituting “iMac” with “MacBook”

  40. 46 Dimitris
    June 3, 2009 at 10:23 am

    I now have 2 years of using Macs, iPods and iPhone without issues or problems…
    but here are some thoughts about the new unibody MacBook Pro

    The black bezel+glossy screen is the ONLY reason which kept me off buying the Unibody MacBook Pro.
    I already have a early 2008 MacBook Pro 2.5GHz bought from my local Apple reseller.

    Unfortunately I can’t upgrade to the 17″ antiglare MacBook Pro model but I think for a computer costing from 1800 to 2200 EUROS (2540 dollars base price in Europe to 3000 dollars top line 15 inch….) my dear Apple SHOULD have predicted the implementation of such a feature….

    Not everybody are 20 year old’s playing games, chatting on Facebook and watching movies.

    I work in the medical sector (medical student AND worker in a clinic) and having to analyse medical data on a glossy [screen] is painful for my eyes (myopia) in an environment with 2 windows in my back so in house so at work…

    Had a glossy MacBook Pro for 10 days … changed it with no question…

    Other computer manufactures have the option of antiglare in computers of 1300 Euros. WHY NOT Apple?

    It seems that Apple is becoming more consumer than ever…

    AND … Phil Schiller saying for the 17 inch ”I’ll show you the glossy one cause is my favourite” — this is fairytales …..

    I want to take the new unibody for reasons of robust structure AND future proof technology … but with a matte or antiglare…

    ps. sorry for my poor English.

  41. 47 TELL APPLE!!
    June 6, 2009 at 2:22 pm

    Folks,

    Please for God’s sake tell Apple your feelings about the lack of anti-glare options in their computers.

    This is a serious problem and not just a fashion aversion. We can’t use glossy screen computers.

    Please do a feature/design/ease of use request and use your Apple email on their records to show you’re a steady buyer of Apple products.

    Tell them your needs for anti-glare options.

    http://www.apple.com/feedback/

  42. 48 New York Photographer
    June 8, 2009 at 1:12 am

    As a photographer and a Mac user since 1994, I will be purchasing a Windows notebook with matte screen to do my studio and location work. I need accurate color for what I do and you cannot properly calibrate a glossy screen. Sadly, Apple has overlooked the industry that has stood by its side since the beginning.

  43. June 8, 2009 at 8:47 pm

    Me too, me too. Could care less about all the arguing — just my personal preference not to have glossy. Have used both extensively now, and simply prefer matte by a wide margin. No rational, compelling reason: just an consistent emotional reaction. 😉

  44. 50 Mr. Reeee
    June 8, 2009 at 9:22 pm

    Personally, I find it extremely difficult to comfortably work on a glossy display. I do CAD and 3D work and starring at 3D wireframe models all day is brutal on a glossy display!

    As a MacBook Pro user who travels often, it is extremely difficult to situate myself in ideally lit positions.

    I recently purchased a pro 26″ Viewsonic VP2650wb display. Matte screen. That’s $700 that went to ViewSonic, NOT Apple. I would have preferred buying an Apple display, but was not given a choice. As a loyal Mac user since 1985 (Mac 512K) it’s rather disheartening to see Apple ignore their CORE GROUP OF USERS. We’re the ones who stuck with you, kept buying your products and kept you afloat!!!!

    If I’m spending over $2000 for a laptop that I use 10 hours or more per day, I want a choice of screen finish, just as I have a choice in RAM or hard disk size and speed.

    Just give us a choice. That’s all we’re asking for.

  45. 51 Eve Munson
    June 8, 2009 at 11:14 pm

    Add me to the list of people who want Apple to offer a choice of screen finishes, for many of the reasons already presented here.

  46. 52 Brandon Vong
    June 9, 2009 at 12:59 am

    Bring back the matte!!! The GLASSY screen gives me headaches!!!

  47. June 9, 2009 at 1:22 am

    Typing this on a matte 15″ MacBook Pro attached to a 24″ matte Apple Cinema Display… Will the next machine be a Lenovo with its superior keyboard and matte display? Might be!

  48. 54 M Davis
    June 9, 2009 at 4:39 am

    I own a MacBook Pro with matte screen, and when I need a new one in a year or so, I’d prefer heavily that the one I get would be with Matte screen and Blu-ray.

  49. 55 dean
    June 9, 2009 at 5:57 am

    I work at a design school. I cannot tell you how much outcry I am hearing from the graphic design, video, animation and especially the photographers. Apple is moving their product lines closer to the consumer market which is good for market share… but they are forgetting about many of the folks who kept them going all these years… artists. My constituents are are often out of doors, in the field, dealing with the absence of power outlets for more than 7 hrs, and of course GLARE-o-PLENTY! How is that Pro?

  50. June 9, 2009 at 10:34 am

    Couldn’t agree more. I made the decision about 18 months ago to get an Aluminum iMac with the glossy screen rather than a MacBook Pro (which then still had matte screens) and a Dell 24″ monitor. Boy, was this the wrong decision. It’s impossible to avoid having something reflected in the screen in my not particularly bright office. The next effect is that part of the screen will always have low contrast because of the reflections, so I’m effectively losing part of the screen. And always moving my head around trying to read through the glare.

    In fact I’m seriously considering buying another monitor or similar to plug into the iMac

    The small 12″ Powerbook I kept at the same time is now 4 years old and needs replacing but what do I get?

    It’s very annoying that Apple can’t provide a choice.

  51. 57 Switcher
    June 9, 2009 at 3:21 pm

    Hmmm…. Don’t know what to think about Apple anymore.

    I didn’t upgrade my Powerbook last time round because of the glossy screen. I thought I’d wait until the next upgrade as there was so much uproar about it that the matte option was bound to be re-introduced next time around, even though it might be a Built-to-order (BTO) option like the 17″. But instead it’s got even worse!!!!!! I’ve got an old Powerbook Titanium that is better specced, processor/ram/HD aside, than the latest offering.

    Apple produce applications for pro photographers, video pros and audio pros but don’t offer the hardware they need to work with them on the move anymore. I REALLY don’t want to go to a Microsoft Windows PC laptop but it’s got to the point where I don’t have a choice. Apple will be getting switchers, but in both directions, Mac users are being forced away by absurdly limiting hardware. I guess they’ve worked out that the trade-off is worth it, make gains in the consumer market at the expense losing the creative professional market. But that seems unnecessary. Why not offer a 15″ MacBook Pro that’s like a smaller 17″ and call those two the “Pro” models, and call the rest MacBooks. It’s that simple.

    The Mac OS is great but it is severely crippled by the hardware now, if you need to be mobile. The great thing about Apple was that it always “made sense” and it always worked rather well. Apple doesn’t make sense anymore.

    I’ve been using Macs for fifteen years now and have loved using them, but now I almost feel I have to turn my back on an old friend because they’ve changed in unacceptable ways.

    Sorry Apple, I just can’t wait any more for you to provide the right tool for the job when others are providing it, albeit in a less attractive form.

  52. 58 Dbit
    June 9, 2009 at 6:47 pm

    For the variety of environments that I use my MacBook Pro in (and previously my G4 MacBook) I am extremely disappointed in the current lack of a matte screen option. I was fortunate enough to buy a MacBook Pro Intel Core2Duo when the matte screen was still available. Honestly I don’t know if I could bring myself to sacrifice the visibility and color correctness of a matte screen for all that I do in the future. A disappointing move by Apple to be sure. Why would you make so many perfectly happy consumers question the desirability of your new products?

  53. June 10, 2009 at 6:24 am

    I will not buy a new notebook until some manufacturer offers matte options again. It’s not just an Apple thing. Look around, and they’re almost all gone glossy only 😦

  54. 60 Location Photog
    June 10, 2009 at 7:34 am

    Yep, can’t do a glossy screen. No matte is bad enough, but throw in the fact that you can’t change the battery and the MacBook Pro is no longer a computer I can use on location. I’ll be sad when my current model dies … hopefully Apple will come around by then.

  55. 61 MacMatteLover
    June 13, 2009 at 4:20 am

    “Lenovo recently ran an online poll asking its customers their personal preference, and the results are revealing.

    An overwhelming 86 percent of respondents preferred the old-school anti-glare matte finish for their laptops, with only 8 percent voting for the glossy reflective finish. Only 5 percent were indifferent.” (per Ars Tech “Glossy vs Matte Fight!)

    Therefore you can still buy matte screen laptops from Lenovo. (But legally can’t use OS X on them. A hackintosh is a lot of work and may not work right.) So you’re stuck using Windows or Linux.

    Also TechRestore can switch out your glossy for a matte pretty fast for about $200. (no comp)

    Apple only offers a 17” MacBook Pro in matte/anti-glare (no difference) as a build to order option online, and may or may not have it in their stores.

    I don’t advise anti-glare films, but it’s a option. Buy a few as you’re going to be replacing them.

    With the recent shift of the MacBook Pro’s down the line and the near elimination of the MacBooks, the obvious trend is towards MacBook Airs, sans hard drive and superdrives, using new forms of thin high density solid state storage and SD cards for transfers.

    Take a look at the specs of the Amazon Kindle and you’ll see where Apple is headed. Funny of course, the Kindle’s screens are all black and white matte finish to reduce glare and to mimic soothing paper as close as possible. No wonder they sold out fast.

    Apple marketing is in control of our old buddy Phil Schiller, who just likes to tell us what we like.

    “Our customers love glossy screens”

    Well the fact is, your new ignorant consumer type customers love glossy screens and it goads them into an impulse sale easier: “look shiny”; but glossy fails in the practical use and pro department where people use their computers for hours in all sorts of changing environmental conditions.

    Not everyone uses their Mac’s as a glorified cable TV in their mothers dark basement to eliminate reflections. Some of us truly have lives in the outside world and the reflections alone are a huge problem with glossy displays.

    Take a look here and you’ll see.

    http://blogs.zdnet.com/Apple/?p=2417

    So why did I bring up the MacBook Airs? Because it seems Apple thinks they cannot make a matte screen version for them, due to new types of production or screens that thin in color can only be glossy. IF that’s the case, then Apple has written off making matte screens and is trying to get their user base used to the glossy idea. Because Apple is headed for a MacBook Air line only eventually, just like the Kindle.

    Scratch MacBook Pro’s, superdrives, hard drives, removable batteries, upgradable RAM and storage.

    The ‘Mac laptop of the future’ will be all complete on a logic board (including mass storage) and a plastic shell pressed around it with a ultra thin glossy color display attached. No user or tech serviceable parts inside, perhaps the battery and that’s all. So no third party options to replace the screen with a matte one if one so exists that thin.

    If my predictions are correct, Apple then should at least have the decency to tell us that they can’t make or get thin color laptop displays in matte finish.

    Because it’s obvious Apple are not listening to their customers overwhelming concern about the loss of matte screens and the effect it’s taking on our eyes.

    Apple might be banking on only selling to glossy-only customers and forsaking the matte folks, so they increase their overall market share to compensate.

    Apple wants to sell a certain type of computer and stamp them out like machines, that’s all, you either like it or go elsewhere.

    “Our customers love glossy displays”

    Says it all right there.

  56. 62 Roger
    June 13, 2009 at 5:08 am

    The comment above by MacMatteLover had a link to a ZDNet article by Jason D. O’Grady, entitled, “Why glossy screens don’t work in notebooks”. The article is dated October 21st, 2008.

    http://blogs.zdnet.com/Apple/?p=2417

    At the end of the article, there’s an online poll with the question “What’s your take on glossy notebook displays?” Naturally I voted that I hate glossy screens.

    Here are the poll results:

    Hate ’em! (66%)
    Love ’em! (17%)
    Don’t really care either way (17%)
    Total Votes: 5,679

    That’s 66% who hated glossy screens.

    Jason O’Grady’s article, on Apple’s refusal to bring back matte screens, ends with him imploring Apple to “Stop the madness!”

  57. 63 Vermonter17032
    June 13, 2009 at 5:13 am

    I find it amusing and perhaps a little frustrating to observe that Apple – the company that built its reputation on a TV ad depicting the taking down of Big Brother – now behaves far more like Big Brother than IBM ever did. I wonder if Steve Jobs ever ponders this.

  58. 64 MatteRules!
    June 13, 2009 at 10:21 pm

    Question: Why does Apple sell glossy screen computers?

    Answer: The PC side started first. The glossy screen computers sold faster than the dull looking matte displays on the counters at computer stores. Apple was last to the glossy party, fearing their computers would look dull with their better matte finish next to cheap glossy PC’s at Best Buy etc.

    Question: Why do people choose glossy displays?

    Answer: In short people like shiny things. Aside from the shine, there’s also a perceptible difference in sharpness and color saturation on glossy screens. These things stand out, and in a dark room free of reflections, they are indeed better. But not everyone lives in the dark.

    Question: Don’t people regret their purchase later when glare, eyestrain and headaches rear their ugly heads?

    Answer: In “shopping mode,” shiny, saturated, sharp is all people see. Customers aren’t trying to read the screens or move the laptops to different locations in different kinds of lighting. Shopping is almost always an emotional experience, not a rational one.

    Question: I see that in most large online polls taken, the matte screen crowd outnumber the glossy screen crowd. Doesn’t that contrast with what Phil Schiller said that people like glossy displays?

    Answer: When Phil Schiller said: “Our customers love glossy displays” he’s referring to the 50% of ‘new to the Mac’ users who are buying the shiny screens at Apple Stores. It’s not representative of the larger present and experienced computer users.

    Question: Then why has Apple forsaken its present user base?

    Answer: It would be better for Apple to serve all of its customers: new shiny ‘suckers’ as well as experienced pros alike, with computer screens that they need in all models, instead of just one expensive model (anti-glare option only available for the 17″ MacBook Pro). The polls speak for themselves: most people prefer matte screens. And most people prefer 15″ screen laptops, which Apple doesn’t make a matte version for.

    Apple is a driven creative company that is always looking for “the next big thing”, therefore they don’t stand still on something that works, rather they have a habit of switching up and telling people that’s what they are going to like from now on, so get used to it.

    To combat this sort of “creatives run amok” behavior, the complaints to Apple have to be loud, repetitive and directed at the heads and source of the problem — the decision makers at Apple — or nothing will change.

  59. 65 macmatte
    June 14, 2009 at 1:15 pm

    The Queensland University of Technology has published health and safety considerations for Apple Macintosh glass or high gloss monitor screens.

    The article is found at this website:
    http://www.hrd.qut.edu.au/healthsafety/worksafely/highGloss.jsp

    In the above article, the Queensland University of Technology recommends: “Consider the purchase of other types of monitors which are not high gloss.”

  60. June 15, 2009 at 9:46 am

    I have a four year old (matte) iMac G5 ALS, and a five year old 15 inch 1.25 GHz Powerbook. I use the Powerbook more than I use my original model MacBook Air, which is far more powerful than any of my other Macintosh. The cause is the glossy display on the MacBook Air, which I dislike (yes, it looked good in the store). I would have replaced both the iMac and the PowerBook in the past year or two had a matte display model of each been available. I live in the tropics, work on my computers in daylight, and my room is open to the breeze and sunlight. A glossy display with reflections simply does not work for me (my partner says she does not see the problem). I could try a 17 inch MacBook Pro, but the size is just too large for aircraft.

    It is not just Apple with glossy displays. In a store recently, every notebook computer had a glossy display. Only one Netbook (an old Asus EeePC had a matte display). However some matte displays are still available elsewhere, especially in larger models.

    So I have bought a 27 inch Dell (matte) monitor. I will upgrade both my iMac G5 and my Powerbook to as much memory as they can handle (not much more than I have). I will buy a replacement battery for my Powerbook. When my old models die, I will probably look at dropping OS X on some sort of clone, despite thinking this is unreasonable behaviour. That is all money that Apple could have had, if Apple made matte displays available as an option.

    I think it is sad that Apple is losing sales because people like me refuse to buy a glossy display. I think it sad I cannot buy the matte display I need. No-one is winning in this situation.

  61. 67 K. Ehring
    June 15, 2009 at 12:58 pm

    I bought myself a 2nd hand white 24″ iMac Intel (2006) to overcome the time period of Apple not selling iMacs with matte displays. My old iMac G5 failed to satisfy with the applications I use nowadays. If in 3 years from now there still is no matte option for desktop use from Apple I may just opt for some “hackintosh” solution instead just to be able to use the type of screen I prefer.

  62. 68 C. Garvin
    June 15, 2009 at 2:44 pm

    I definitely agree. I’ve written countless emails to Steve Jobs and Apple. I’ve protested on as many sites as I could find … I don’t know what else to do. In my development environment, switching to any other OS is simply not an option. Hackintosh computers are quirky and are not to be trusted (I’ve been building them since the community first formed), and working on a glossy screened computer is the worst idea I’ve ever heard of.

    So where does that leave me? I don’t think on a laptop it will be that bad because “you can always move”… but I am considering this: http://techrestore.com/xcart/product.php?productid=18467&cat=0&page=1

    Now on the desktop LCDs there isn’t an excuse for this at all, and no option to convert them. That is why on my new Mac Pro I’m going with 2 non-Apple LCD’s. Their loss.

  63. 69 André S.
    June 15, 2009 at 7:48 pm

    In addition to the eye strain issues:

    In Europe there is a regulation on computer workstations:
    http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31990L0270:EN:HTML

    there it says regarding screens:

    “(c) Reflections and glare

    Workstations shall be so designed that sources of light, such as windows and other openings, transparent or translucid walls, and brightly coloured fixtures or walls cause no direct glare and, as far as possible, no reflections on the screen.”

    So my reading is, that European employers need to install non-glare screens on their workstations. Otherwise this regulation can’t be fulfilled. I wonder how many European employees know about this regulation and demand fulfillment from their employers.
    From this point of view Apple has no chance there.

    • 70 Chris
      April 23, 2010 at 10:48 am

      I am a European employee, and known about these regulations. Unfortunately, in these regulations the term “workstation” is understood to refer to the immediate working area (desk, chair, walls, windows, lights) in which “display screen equipment” (DSE) is being used, not (just) the screen itself. To comply requires that low-glare light fixtures are used, that desks are generally perpendicular to windows and translucent walls and/or that windows have adjustable blinds (the lights, windows, walls and desk all being part of the “workstation”). If the screen is glossy, then the “as far as possible” condition is relevant, as it is not possible to adjust the lighting, desk alignment and blinds to avoid all reflections in such cases.

      So no, European employers are not obliged to install non-glare screens by these regulations. No offence is committed in buying or selling a shiny screen. But at least employers who try to comply with all of the DSE regulations may consider providing matt screens to users who have health problems due to unavoidable excessive reflections from a glossy screen.

      Where I work, it is assumed that prolonged use of laptop screens should generally be avoided as they fail other ergonomic requirements, and that in such cases separate screens (and keyboards & mice) should be provided as a matter of routine, regardless of whether the laptop screen is matt or glossy.

      PS I have just installed a matt LCD screen in my netbook, making it much nicer to use.

  64. 71 Bodie
    June 15, 2009 at 7:51 pm

    My only choices are a Mac Pro or a Mac Mini. Last year I purchased a 24″ Samsung LCD after my 10 year old CRT gave out. The Samsung is not the best out there, but I like it a lot and it is a MATTE monitor.

    It ran great on my old G4 MDD and now too on my used eBay Mac Pro.

    Apple is losing market share by not offering a Matte screen on their iMacs, notebooks and stand alone monitors.

    It’s only money. So Apple’s share holders should start hollering.

  65. 72 Fltman
    June 16, 2009 at 12:55 pm

    I previously had a 17″ MacBook Pro old style with matte screen and a 23″ Apple cinema display. Both worked great. But I updated to a brand new 15″ glossy MacBook Pro and a 24″ glossy cinema display. I worked with those for about a week and then enough was enough. I returned both the new glossy cinema display and the glossy MacBook Pro, and returned to my old 17″ matte MacBook Pro and my old 23″ matte cinema display and it was bliss.

    I’m still interested in upgrading so instead I bought a 250GB vortex SSD for my old MacBook Pro which was great and now I kind of consider buying a 30″ matte cinema display while they are still for sale.

    For me, glossy is not an option. Not any more. I have not tried the new 17″ MacBook Pro with anti glare yet but I’m kind of interested but I guess that I will have to see one first before buying.

  66. 73 Brad
    June 16, 2009 at 10:30 pm

    Could not agree more with most of what’s been said here. Apple’s Phil Schiller cannot really be dumb enough to believe what he says about avoiding glare on glossy screens by moving the laptops around and tilting the screen to make them usable. Here’s a news flash for you Phil: I shouldn’t have to move my screen around (or myself – not always an option, depending on the location) just to be able to use my computer! And tilting the screen does not always solve the problem. When he said that, it was just incredible spin, pure and simple. I have a two month old MacBook aluminum and the glossy screen IS a problem. I finally bought an anti-glare screen protector for it – it is far from perfect (the pixels appear slightly blurry), but it’s better than the glare I have to put up with otherwise. Apple really needs to get their act together on this one!

  67. 74 Philip
    June 16, 2009 at 11:05 pm

    Apple are a great disappointment. You expect them to have a high level of awareness, yet, they shoot themselves in the foot and do things as stupid as those on the dark PC side that they deride in keynote speeches. This matte screen issue is a big enough issue to turn people to other options and, now, Windows 7 might not be so bad. Alternatively there’s saving your money and getting the hardware you want in the form of a PC with OS X installed and spend the bundle you saved on a good gloss-free monitor. Myself, I hate the distraction of reflections while I’m working and trying to concentrate. I won’t stand for that. I’m in a position to be doing some work with Apple and it really puts me off doing business with people who display such poor judgement.

  68. 75 Brendan
    June 18, 2009 at 5:29 pm

    Apple, stop being stubborn so-and-so’s. Give the customers what they want. Provide an option for matte on every computer you make. It’s that simple. Even charge an extra $25, but provide the bloody option at least. I personally use glossy, but I know quite a few people that have bought a Windows laptop specifically because of this “issue”.

    – Brendan

  69. June 18, 2009 at 10:36 pm

    Thanks for this. It’s very informative read.
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  70. 77 Peter
    June 19, 2009 at 12:13 am

    WOW, have you seen the battery runtimes on the new MacBook Pro lineup? 7 Hours! Yes, s-e-v-e-n whole hours!! Pity, my eyes tolerate 5 minutes [with its glossy screen] …

  71. 78 Mark J
    June 19, 2009 at 1:34 am

    Steve Jobs’ personal address is: …… [deleted by Blog Editor]

    Write a clear and professional one page letter asking for the return of matte screens across the entire product line, especially laptops.

    If you have a medical condition, please have documentation from your doctor stating your condition and the need for matte screens.

    Do list the links to the online polls and articles.

    Do state you cannot use glossy screens and will have no choice but to buy a ThinkPad or other Windows based matte screen computer, but prefer to keep using a Mac.

    Do not threaten, do not whine, do nothing that you wouldn’t do in person. Use clear and precise English.

    Do be aware that the mail most likely be forwarded to a P.O. Box and handled by a drone and not seen by Steve Jobs at all.

    Personal delivery via Express Mail or other method might be the preferred method of reaching him personally.

    Please don’t abuse this. This is an extreme problem and we need to get an answer and things changed or we all are doomed to a Windows existence.

    thank you

  72. 79 nathan
    June 19, 2009 at 9:10 am

    I want a matte screen Mac because then the screen won’t be all reflective and distracting.

  73. June 19, 2009 at 3:58 pm

    I’m a designer who wears glasses so I’m no stranger to eye-strain. Glossy displays of any type give me migraines after an hour or more. I originally bought a glossy 20 inch iMac (needed a new machine and couldn’t afford a MacPro) and in three days I bought a 2nd matte LCD to plug into it. I’ve since sold it and bought a Mac Pro with a matte NEC LCD and love it.

    Then Apple decides we don’t need matte displays on MacBook Pro’s … or multiple FireWire ports.. or even an ExpressCard slot?!? So basically unless you want to buy the most expensive model MacBook Pro, you are SOL?

    If this trend does not reverse within the next 6 months (I NEED a portable!) I will probably be forced to live in a Windows 7 world on my MacPro and buy a matte screen Lenovo for my notebook. Thanks for kicking me out of the club, Apple. I appreciate it.

  74. 81 Sprocket
    June 20, 2009 at 1:06 am

    I am a long term Mac user who has been involved in the graphics world for quite a long time now. I remember clearly in the mid-90’s those large Apple/Sony 21″ monitors with the special anti-glare screens. Monitor manufacturers were falling all over themselves to eliminate unwanted glare from the screens of people who use these things for long periods of time. Fast forward to today. We professionals are now all cursed with this FAD at the expense of Apple’s lust for market share as they offer the consumer ‘shiny beads’. Regrettably, they have forgotten about the rest of us – the professional user – who do a heck of a lot more than pose ‘n’ poke at a web browser in a coffee shop. I was OK with the ‘consumer’ laptops having these slick-screens, but I can’t begin to tell you how irritated I was to hear the MacBook Pro line had eliminated matte screens as a STANDARD feature. (WHAT!) Currently, I own a PowerBook, iBook, and IBM ThinkPad T42 — all around 2006 vintage (with MATTE screens) — and until these misguided and greed-oriented firms wake up, I’ll be holding on to this gear as long as I possibly can. (Oh yes, if Apple doesn’t think I can do this, I’m still using a 1998 Wallstreet here too!)

    Ticked? Oh yeah!

    That’s right, Apple, I’m looking at you!

  75. 82 need matte option
    June 20, 2009 at 3:14 am

    I really need a matte screen. I had a PC with a glossy screen and it was hardly usable. I wear glasses and tilting the screen is not always the answer. Also, I guess I’m ADD because when I move very much, I end up having to change the screen orientation on a machine with a glossy screen. Apple, please give us an option or at least a coating for a small cost which we can order with a machine. Thank you

  76. 83 Jay
    June 20, 2009 at 3:14 am

    My heart sank when I learned Apple was moving to all glossy displays. Thank God the 17″ still has a matte, anti-glare option. But this limits my Mac purchasing options to two products: the 17″ MacBook Pro and the Mac Mini. I already have one of each. I wanted a 24″ iMac since I can’t afford a Mac Pro Tower but there is NO WAY IN HELL I would EVER buy those horrid glossy screens. I cringe every time I see one.

    I imagine sitting outside trying to use one and watching birds flying overhead as I strain to read text. Ridiculous.

    I agree shiny looks nice in a showroom, but for real world use, forget it. I’d go back to a PC before I’d use a glossy screen.

    Ironically, today a customer of mine saw my 17″ MacBook Pro (matte of course) and got envious. She said she wanted a Mac for doing artwork. I said to her, “Make sure you get the non-glossy screen,” to which she replied, “Oh definitely.” The thing is … I know that when she gets to the store and learns how much a 17″ MacBook Pro with Matte screen costs, she will walk out and just buy a PC for 5-600 with a matte screen.

    Stupid decision Apple. I love you guys but … bad bad bad.

  77. June 20, 2009 at 4:15 am

    When I was recently in the market for a new notebook computer, I tried out the new MacBook Pro 15″ at my local Apple Store. The glare was insanely bad. I can’t imagine how anyone could look at it in any sort of environment with overhead lights and say, “It looks great!” Instead of buying a new MacBook Pro (the model that only comes with a glossy display) from Apple, I bought a used one with a matte display. Apple lost out on an easy sale of three grand. I sure hope someone at Apple starts serving my part of the market a little better, or next time I’m ready to upgrade it’ll have to be to a competitor’s product.

  78. 85 Dear Apple
    June 20, 2009 at 8:33 am

    Apple’s marketing is also blinded by the glossy displays and pushes the company to a wrong way!

    We professionals need! matte displays on iMacs. If glossy is Apples last choice, we have to look out for other solutions in our company.

    I´m deeply frustrated!!!

  79. 86 Riverside_Guy
    June 20, 2009 at 2:18 pm

    Highly reflective screens are an impossibility for me … I live in a place where more than 50% of my “wall” space is windows, and I live on the top floor of my building. I won’t even consider buying any more Mac laptops if they only come with these highly reflective screens.

    That being said, this seems to be a case of Apple decidedly NOT “thinking different.” They are merely blindly following the trend of TV flat panel makers in going glossy. And there, they are only doing it to make their showroom “torch mode” look more impressive next to the next set.

  80. 87 Photographer
    June 20, 2009 at 2:26 pm

    Apple knows the importance of having a matte screen option for those who make their living perfecting the tones and colors of their photos (and videos), otherwise they wouldn’t bother offering it on the 17″ MacBook Pro. In fact, though they’re all labeled “pro” machines, by only offering the matte screen on the 17″ model, Apple is ensuring that virtually all of the photographers and video pros who might have otherwise bought the 15″ model, will buy the 17″ instead. Even though you can argue the extra screen space is a big help to those professionals, the bottom line is this all equals more money for Apple.

    Glossy screens interfere with the perception of the colors that are being generated from the LCD, causing an overly saturated appearance or otherwise creating minor variations between what you see and what colors are actually being used in a document. They also interfere with tonal range in some cases depending on lighting conditions and other factors. They can interfere with monitor calibration equipment and cause the profiles that are created to be slightly off, as well.

    The bottom line is glossy screens are designed for consumer computer systems where the user is not concerned with these types of issues. If Apple wants actual pros to buy 13″ and 15″ MacBook Pros, they need to add a matte screen option. It’s especially pointless to add this “60% larger color gamut” bit (which, by the way, is not saying a lot – the old screens had a pretty pitiful gamut) and use it as a marketing tool, then turn around and offer no matte surface.

    As an instructor I will not advise any of my students to buy a MacBook Pro unless it’s the 17″ matte option … and this is exactly what Apple is banking on IMHO. In fact I would not recommend any of Apple’s cinema displays either, but for different reasons (relatively poor color performance compared to the better models from NEC and LaCie).

  81. 88 XWNI
    June 20, 2009 at 9:22 pm

    For me, the ultra-glossy screen is unacceptable and unusable. I have seen the new models, and the highly reflective screen irritates me, and provokes my migraine headaches.

    My mid-2008 MacBook Pro 15″ – a Penryn 2.5 GHz model – is likely to be my last Apple laptop. I can and will defect to Linux in order to get a non-reflective screen if necessary.

    XW

  82. 89 Chris
    June 21, 2009 at 7:55 am

    I waited for nearly a year for the next model of MacBook to come out, and then had to scramble to buy an old model so I could get a matte screen. I would be happy to pay extra for matte but I really need the option. Why? Because the need for a matte screen is as fundamental to using a computer as it ever was. Moving the screen is just missing the point.

    I was finally convinced of this when I held a meeting in a seminar room with only a few high windows on one wall and florescent lighting with diffusers. Nevertheless every laptop that the group looked at, not everyone in the room could see the screen as there was glare on it for someone. Every time I have looked at someone’s laptop with a gloss screen this issue is there and they shrug it off but agree it exists.

    In a darkened room to watch a movie a gloss screen might be superior, but in all practical everyday cases the reflection is just too much.

    It is unlikely that I will buy Mac again unless it is matte. I just came back to Mac after 15 years away and to be honest it has some standout benefits, but there are issues across the spectrum that make me wonder if Windows isn’t so bad after all. So the matte screen will be the decider when I come to purchase next time.

    Come on Apple this is an attitude thing where you have just dropped the ball. Easy to fix as I see there is a matte option for the MacBook Pro 17″. Please roll that matte option out for the other MacBook Pros at least and iMacs and others if possible.

  83. 90 DMA
    June 21, 2009 at 8:41 pm

    Glossy screens are great if the only thing you ever want to do with your MacBook Pro is watch movies in the dark. I refused to buy my own MacBook Pro with a glossy screen, then got one through IT at a new job. I have to keep the lights off in my office if I don’t want my display to turn into a mirror.

  84. 91 Tim
    June 24, 2009 at 3:03 am

    We need a volume of responses here.

    Please post your experiences and the need for anti-glare even if it’s already been covered by other posts.

    And yes, this thread will be seen by those at Apple.

    Thanks to another poster, Steve Jobs is aware of the problem but we need more posters experiences please.

    Thank you.

  85. 92 macmatte
    June 24, 2009 at 4:32 am

    Click HERE to see polls results indicating that 75% prefer matte. The poll comes from http://www.squidoo.com/matte-vs-glossy-screens

    Many people nevertheless dismiss such polls as being skewed. So, let’s say – for the sake of argument – that the above 75% matte result is skewed, for whatever reason, and that the MacPolls.com 44% matte result is also skewed, and the Lenovo 86% matte research was skewed too, and that the 40% matte average across several online polls is likewise skewed — Let’s say, for argument’s sake, that actually only 10-20% of Mac purchasers really favor matte screens. Isn’t 10-20% still a significant number of Apple purchasers?

    Other skeptics have tried to dismiss the poll results by asserting that, if that many Mac purchasers really did prefer matte, then Apple’s sales figures would be falling, so the argument goes. That is not true.

    Those people – who point to Apple’s upward growth as vindication of the glossy-only policy – are not taking into account that most of the impetus to switch to Apple comes from other factors, namely: the window of opportunity created by Microsoft Vista’s inadequacies, the halo effect of the iPod/iPhone, and from OSX’s perceived advantages over Windows Vista/XP. All these factors combined mean that, even if a substantial number of people detest glossy screens, Apple’s sales figures would still show an upward trend – not because everyone loves glossy screens … but in spite of it.

    Read the user comments on this page. Many users said they’ll be forced to keep using their existing matte hardware rather than upgrading now. Therefore, a deleterious effect on sales may only become noticeable until around 3-5 years later when these holdouts are forced to replace hardware, and then have to make the choice of whether to stick with Apple.

    Others dismiss the matte-trend in the polls by rationalizing that the type of people who post comments on websites tend to be professional computer users and computer geeks, i.e. by inference, not representative of the total, overall market that Apple is trying to reach. In other words, what they’re arguing is that even if the polls indicate 40-75% like matte, that’s a minority because the majority of Apple users don’t read Mac website or post comments on Mac websites.

    I would argue differently. In sales & marketing, the Pareto principle – 80/20 Rule — applies, namely that most sales come from a core of users. Equal sales are not generated equally across the population. The 80/20 Rule says that 80% of your sales come from 20% of your clients. Therefore, I would argue that people who post comments on Mac websites are more representative of this minority that generates the most sales. Why do we read Mac websites? So we can buy the stuff that interests us. Mac website readers would tend to be more representative of this core of high-volume purchasers who get multiple Mac’s not just one, and who upgrade more frequently than the peripheral buyers. Any marketing-savvy person will laugh if you think you can ignore the core minority who are fanatical about your products – because they’re the minority that bring the bulk of your sales. For this reason, the online polls are telling Apple that their core, fanatical minority are crying out loudly for a matte screen option on all Macs.

    In other words, Apple’s figures could have been better, if the matte option had been there. Example: if Apple’s profits increased to $6 billion, when it might have increased to $7.2 million – the glossy people argue the increase to $6 billion proves everyone loves glossy – whereas, the matte crowd argue it could have instead been $7.2 billion in higher sales, if not for the people turned away because of all-glossy screens.

    Where do I get the hypothetical increase from $6 billion to $7.2 billion potential? At comment the below (June 26, 2009: MacMatte), the polls indicate that close to 20% will not buy Macs with glossy screens – this includes people like myself who outright refuse, and also those who did buy glossy but later regretted it. Therefore, $6 billion x 1.2 = $7.2 billion. (Of course this is just a rough calculation for the sake of argument, and I haven’t factored in what percentage of Apple’s sales are made up of Macs.)

    And since when does it require sales figures to slope downwards before a company listens to the needs of its customers? Let’s be reasonable: any company that would require its sales chart to head downwards before it heeds the calls of its customers will not be in business for long. The converse is true: any company that refuses to listen to its customers’ needs, simply because its sales figures are climbing, is …..

  86. 93 Mike
    June 24, 2009 at 1:17 pm

    I have been an IT consultant for the past 20 years. Two years ago, I switched my personal machines to Apple, primarily because OS X is UNIX. I had been using Linux, but found the constant changes in the kernels caused too many issues with laptop hardware. The Mac OS proved to be more stable. My choice in the screen finish has always been matte. I remember the early 90’s when people were using anti-glare screens in front of their CRT screens – I always thought that was ridiculous that there were not any other choices. My last visit to an Apple store, I commented on the amount of glare from their glossy screens. The sales person indicated that the florescent light in the store is not what the average user would experience. Well, all of my clients’ offices and data centers have florescent lighting. The Apple sales person indicated that that would be a problem. I would be hard pressed to purchase another machine from Apple with a glossy-screen-only option – I would most probably opt for a system that supports a matte screen. I have sent Apple my thoughts using their feedback web page. I hope they rethink this flawed marketing strategy. I’m not a PC – YET!!

  87. 94 macmatte
    June 26, 2009 at 11:35 am

    Here’s another poll, taken in June 2009

    Poll Question: After having used your glassy screen for 2-4 weeks, do you like it?

    – Yes I think it is amazing and I totally got used to the reflections / they don’t bother me 53.85%

    – I do notice the reflections and they bother me a bit (I WOULD PREFER MATTE), but I’m happy 27.47%

    – No, I thought I would at first but the reflections are really bothering me and I REGRET THE PURCHASE 7.14%

    – NO MATTE, NO BUY. I won’t let Apple force me to buy something I don’t want. 11.54%

    http://forums.macrumors.com/showthread.php?t=731684&highlight=matte
    Total voters: 182

    MacMatte Blog Editor’s Comment: In other words, if given freedom of choice, 53.85% prefer glossy, and that means 46.16% prefer matte. Also, according to the above, 18.68% would not buy glossy (i.e. 7.14% + 11.54%).

  88. 95 ooney
    June 26, 2009 at 7:11 pm

    Just my 2 cents:

    Remember when Apple omitted Firewire from the unibody MacBook 9 month ago … I bet my “old” MacPro that they will release the 2010 models with optional matte screen for 50 more bucks :p

    In 2009, you can already choose a matte screen on your 17″ MacBook Pro … I’m pretty sure Apple will go back on the matte screen option (at least for the 15′ MacBook Pro) in one/two years.

    It makes sense to me that a lot of the professionals own an “old” Intel 15 MacBook Pro that really can do the job for the moment. Next year, the upgrade will be significant for all of them (increased core power, SSD drives, USB 3…) and all the “old fashion Mac people” that buy a computer every 5/6 years.

    It’s all about marketing strategy to me.

    What do you think about it, folks ?

  89. June 27, 2009 at 4:52 am

    Thank you for standing firm on this matte issue with a web page dedicated to it.

    My vote for matte screens has been cast with Apple.

    Another point of consideration, alongside the glare issue, is the Uneven Backlight, which affects even March 2009 24″ iMacs. I have a photo and a very detailed description under the photo here:

    iMac March 2009 24" - Uneven Backlighting

    Be aware it is subtle, but it is there. You won’t see it in the Finder though, but you will if you slide a white window to the very left or right edge of the screen. And unlike what some have reported, this darkness at the edges of glossy screens does NOT go away even after leaving the machine turned on all day (more than 8 hours).

  90. 97 macmatte
    June 27, 2009 at 7:54 am

    A pattern is emerging, I believe. I was reminded of this in a most curious way by this matte/glossy article:

    http://www.theinquirer.net/inquirer/news/1296850/apple-glossy-screens-cause-injury

    The Inquirer article, at the time, had 19 reader comments, and so I did a quick analysis, and I made this comment on the article, as follows:

    “The reader comments in this [Inquirer] article are incredibly interesting because of the percentage spread. I calculated, out of 19 comments, there were 15 relevant comments. Out of these 15 comments, 8 were either neutral or in favor of glossy, while 7 where specifically in favor of matte. That’s 53% glossy / 46% matte. That is roughly exactly the same percentage spread of a recent poll conducted at MacRumors.com … where it shows that, on average, across several online polls, about 46% of people prefer matte …”

    In other words, even on a randomly selected online article, the spread of readers’ comments are around 60/40 for glossy/matte.

    This correlates with the entire 40-ish% matte trend of all the dozen or so other polls (see comment 13). The largest poll sample was at macpolls.com which had a sample size of 30,970 respondents, which indicated 44% in favor of matte.

    That 40-ish% is roughly the average of over a dozen other online polls (see comment 13 above).

    Moreover, this 40-ish% still comes through on the most recent poll I’ve seen, which is the June 2009 MacRumors poll (see comment 88 above).

    I would say this suggests a clear trend of 40-ish% in favor of matte.

    You can well imagine that a statistic – 40-ish% matte-preference, with around half of those willing to buy gloss even if it’s not their first preference – would be sufficient for Apple’s marketing people to claim that their customers love glossy screens.

  91. 98 jeff
    June 27, 2009 at 12:42 pm

    Just wanted to say I am in total agreement that the Matte screen is by far a much more appealing screen. Just comparing the two in an Apple store, the matte screen shows the image, the glossy screen shows the nice florescent light fixtures overhead. People talk about the glossy screen as having crisper colors, but who cares about crisp color on a laptop – it was meant to be used on location – I’ll check the color on my “calibrated” monitor in my office. I need to see all the elements of the picture on location – not what’s reflecting behind me.

    I will add on another down note: for the past couple of years I have been the hero at Christmas time for convincing my Dad to buy Apple stock back when it was $8 a share and have since been telling him to hold it. Apple continues to push away it’s core – the Creative Professional – with cheap consumer crap. Guess what, if Apple wants to compete against cheap consumer crap they will never win against Dell. Last week I told my Dad to sell Apple as I don’t foresee a future for a company that hollows out it’s core. People buy Apple because it was branded as high-end, not the headache that they have to use at work. In my opinion Apple needs to build in America, needs to reclaim the high end computer market and a pro laptop (sized small) designed for location work under a variety of lighting conditions is essential. My 2 cents.

  92. 99 dean
    June 27, 2009 at 1:23 pm

    Last night I was with a friend who had begrudgingly bought a 15″ MacBook Pro with glossy screen. She is a photographer, and her older 15″ Powerbook was dying a slow death. She is a long time Mac user and even has an old clamshell iBook which still works (she just replaced the battery (cough). Macintosh and Apple have always represented something more than a computer company. I have always liked Apple, and have used them since the Macintosh SE, and still been a minor skeptic. She however has been devout … but since she purchased this glossy 15″ MacBook Pro she has become disgusted. She felt she had no choice in buying the Mac for the professional work she does. She has several complaints, but I know this thread is about the screen …. and boy does she hate the glossy screen. Last night she tried to show me a movie on Youtube … mind you this is not what she purchased the laptop for. She is a pro, but this was one of those casual moments when friends gather round a screen to laugh at silliness. She tilted the MacBook Pro to me and here is how the dialog went:

    Me: All I see is myself (waving at my reflection).
    She: (tilting the screen) How bout now?
    Me: Now I see my feet.
    She: (tilting again, and turning) Now?
    Me: Nope, but I’ve already seen the video (on my matte screen 15″ MacBook Pro). Make sure you can see it.
    She: All I see in this light is my F$%^ing keyboard. I hate this computer.

    And at that point, her Mac became just that – “another computer.”

  93. June 27, 2009 at 4:24 pm

    I just ordered a 17″ matte screen MacBook Pro yesterday. I’ve been debating getting a Mac for months and the biggest negative was always the glossy screen. When they added the matte option to the 17″ MacBook Pro, I was optimistic that Apple would also add this matte option to the 15″ model down the line, because that’s the size that I really wanted. But it never came so I was forced to order the 17″ model to get the good matte screen option.

    It’s a real shame that Apple is doing this. They are alienating the strong core of designers and creative people that have kept them alive over the past 10 years. It’s just a dumb move, plain and simple. Even worse than making all the iMacs and MacBooks glossy is that they’re also making the Cinema Displays all-glossy too, so if you bought a MacBook and wanted it hooked up to an external monitor you wouldn’t even have a matte option for that either!

    I’ll be ordering a Dell monitor to use with mine. At least Dell, and most other good monitor sellers, continue to make matte screens. Apple will look back at this phase of their life in a few years and wonder how they could have possibly ignored the voices of their users and done something so foolish. But until then we’ll be forced buy the 17″, buy stick on anti-glare films, and buy PCs.

  94. 101 Roger
    June 28, 2009 at 7:35 am

    A glossy screen is simply pointless. All it does is make the screen harder to see because of reflection.
    Apple would do better to concentrate on improving resolution.

    Editor’s comment: the above comment was made by a professional graphic designer who uses Apple Mac computers for his design work.

  95. 102 Nik
    June 29, 2009 at 4:42 pm

    I have a 3 year old MacBook that’s been around the block a bit often and while I am an Apple fanboy and would love the new 13″ MacBook Pro, I just can’t live with another glossy screen. Please Apple, at least in the Pro line, offer a matte option.

  96. 103 Paul Ryan
    June 29, 2009 at 5:05 pm

    I’m a system lab technician at a local college, where we have an entire room filled with Mac’s and PC’s. There are 15 Dell PC’s and 16 Mac’s of various types. We began buying Apple’s newer iMac computers to replace older ones as well as replacing the aging Dells, in a monthly transition cycle. All the new iMac’s have these new glossy screens.

    My supervisor is a dyed in the wool PC user. He says Mac’s are a fad, expensive, lack of choice, and all this and that like a typical PC bias person would be. However he did notice the Mac’s required less attention and were easier to maintain, especially since we install DeepFreeze which reverts any changes a user might make. So the school approved the purchase of more Mac’s to replace the older ones and the Dells.

    But a funny thing is happening now. People are using the older Dells and older Mac’s with the anti-glare type screens over the newer glassy type iMac’s. In fact, I’ve watched students leave rather than use an iMac with a glassy or glossy screen. It’s like they are not interested or something.

    So we watched them for awhile and noticed they kept looking up and back, at the overhead lights and shuffling in their seats. The glassy screens are so reflective, they are shining the lights right into their eyes.

    We can’t do anything about the lights – they are fluorescent and thus can’t be dimmed. Some have suggested we hang pieces of paper from the sides of the lights to block the glare.

    Our attempts with anti-glare film have met with limited and ugly success – it seems to want to peel and bubble.

    These glassy screens are not very user friendly and functional – they just tend to discourage people from using the Mac computers.

    If Apple doesn’t change things and give schools more anti-glare options, we will have to go back to getting Dells with matte screens again as Apple doesn’t offer a mid range expandable tower.

    Blog Editor: See a similar comment above (March 11, 2009: Doug Clay) – where another user reported that school children preferred using matte screens instead of glossy.

  97. 104 Scott F.
    June 30, 2009 at 12:43 am

    I’m really torn between getting a new 17″ glossy MacBook Pro or the matte version. The matte-antiglare works so much better than the glossy – but the gloss looks so much better … in a dark room. I wish Apple would offer an antiglare 17″ MBP with the black bezel. Then the choice would be obvious.

    Editor’s comment: many people online have said that the absence of the [ugly] black bezel makes the 17″ matte MacBook Pro a thing of beauty.

  98. 105 Ken
    June 30, 2009 at 1:08 pm

    I desperately need a new computer, but cannot bring myself to purchase a glossy screen. But I do not need or want a 17 inch. I have had 15 inch laptops for over a decade, and the size is perfect for me.

    – The reflections tire my eyes, minimizing my productivity and efficiency
    – I often sit with bright windows right behind me, so the glare is awful
    – When I sit in other places without a window behind me, the reflections from passing people and objects behind me, are very distracting
    – The reflections from glossy/glassy screens make them unusable outdoors

    Sure the glassy screen looks great and I’m not criticizing making it an option or even the default. But I will not buy a reflective screen from anyone. It is a shame because my ordinary laptop usage is about 3-4 years. I would have bought the new unibody last year when it came out, and probably would have upgraded about 3 years later. That would mean that by the end of 2010, Apple would have had two high-end 15 inch MacBook Pro purchases from me. Instead, they have someone who is stretching their Powerbook G4 into its sixth year of life, waiting for a better option.

    If tomorrow, Apple were to make a matte screen option for their 15 inch Macbook Pro, I would be ordering one today. As is, I wait. Please Apple, get on it, you are losing sales from people like myself.

  99. 106 Nathaniel
    June 30, 2009 at 1:32 pm

    When initially searching for purchasing a laptop back in early 2008, the reason I ended up choosing between the MacBook Pro and similarly equipped in specification PC equivalents, the thing that eventually sold me on the MacBook Pro was the option for a Matte screen which none of the other companies that I was looking at offered on their laptops.

    If Apple wants my continued business in the future once I decide to purchase another laptop, it would only be done so with the inclusion of a Matte screen option on future laptops or desktops. The lack of an option for matte screen indicates Apple’s continued move away from aiming to please the customer, to Apple, in a rather dictatorship like manner, deciding for the customer what they should want.

  100. 107 Monocle
    June 30, 2009 at 2:08 pm

    I initially thought all the furore about losing ‘matte’ was over the top – but of course I was happily sitting in front of my old iMac with a matte screen. But as my matte iMac recently decided to go on a downward death spiral, I’ve been forced to look at new Apple computers to replace it with. This hasn’t been an altogether happy experience. The new iMac range and their glossy screens I find very difficult to look at for more than a quick glance. The new 24″ glossy cinema displace is likewise hard for me to keep focused upon. The 30″ matte display is perfect but far too big and far too expensive. My only solution? A Mac Pro and a difficult search for the recently discontinued 20″ and 23″ matte cinema displays. I can’t believe Apple won’t respond to this by updating their displays and reintroducing a stronger matte element. It’s not a question of charity but simply common sense. If you charge a premium you show loyalty to your customers by listening to them.

  101. June 30, 2009 at 2:11 pm

    While the color on the new glossy Apple Mac displays is rich, the reflections are killing me. I use my MacBook Pro in several different environments and the reflections cause massive problems and bother my eyes. I just can’t believe that Apple is not even offering this as even an option for a small cost like they do on the 17″. The eye strain of the new glossy screen is killing me. It’s now become a pain, rather than a pleasure, to use my Mac. I’m forced to consider adding an anti-glare screen that will blur and distort colors just so that I can read and view the screen without reflections imposed on the image causing my eyes to constantly strain.

  102. 109 Shawn S.
    June 30, 2009 at 2:53 pm

    Apple needs to give us the option of a matte screen for the 15″ and 13″ MacBook Pro. I don’t want to carry around a 17″ MacBook Pro “lunch room tray” just to have a matte screen. Until then, I’m rocking my 2007 15″ matte, Santa Rosa MacBook Pro.

  103. 110 Bill
    June 30, 2009 at 5:11 pm

    Last month I started planning the purchase of a new MacBook Pro, to replace a long-serving PowerBook G4. I’ve always had Macs since I started using computers in the mid-80s, and I was excited about the unibody design. But I figured that before buying I should see whether the glossy screen would be a problem; so I tried out a co-worker’s new glossy iMac. Eyestrain within ten minutes. Therefore no new unibody MacBook Pro for me. (Fortunately I was able to find a matte-screened early 2008 model, which I can use all day long without pain.)

    If Apple believes that they need to have glossy monitors on display in order to lure shoppers who like shiny things, then so be it. But please give an anti-glare option to those of us who don’t want or intend to sacrifice our physical comfort and our productivity.

  104. 111 Porco
    June 30, 2009 at 7:49 pm

    I’ve have both glossy and matte, and matte wins every time for me. Brighter screens are nice, but there comes a point where it’s as bright as anyone would ever need – and I think that point has been reached already.

    The fact that Apple offers a matte / ‘anti-glare’ option on the 17 inch MacBook Pro proves they know some people need or desire it over the glossy screen, so it’s not that much of a compromise to add that option to other Macs. It’s a shame that Apple have, for a long time, assumed that the physically biggest portable machine has to be the one with highest specification with more options – the whole point of a portable computer (over a desktop machine) is that it is portable! This is also why netbooks are doing well, but I’m going off the point …

    To Apple, I’d simply say: a matte option, even at extra cost, would satisfy many customers who are on the edge of buying or replacing a Mac – you’re already doing it for 17 inch MacBook Pro customers, so why not everyone else?

  105. June 30, 2009 at 8:55 pm

    Add me to the list of concerned potential upgraders. I have a 15″ MacBook Pro that I would love to swap for a smaller 13″ MacBook Pro for ease of portability, etc. However, the lack of matte screen option holds me back. I have worked with my wife’s MacBook and its glossy screen. Great if you are in dim and reflected light. Terrible if you are outside or have an inconveniently located lightbulb over your shoulder. A pain. And enough to keep me from upgrading.

  106. 113 Mark
    June 30, 2009 at 9:43 pm

    For Apple it’s about economics.

    A matte screen costs them no money. Zero. It does, however, leave money on the table. There is a percentage of potential buyers who will not buy a Mac because of the glassy screens. Not only do the glassy screens serve no functional purpose, they hinder it.

    Forget market research that says 80%, 90%, 95% of people don’t mind the glassy screens. Apple as the underdog, with less than 10% market share of the computer market, should be sensitive to the minority view.

    Leaving even 5% of the market out is not a trivial amount of money, and Apple, as a consumer-oriented brand, should be extra sensitive to customer desires given its history of being the underdog to Microsoft. At the very least, all Apple’s competitors offer the matte option, so Apple is behind the curve here as well.

    It’s enough to make me want to leave Apple.

  107. 114 Chaosbunny
    June 30, 2009 at 11:41 pm

    I have been using a 24″ glassy Aluminium iMac for almost 2 years now. It’s not too bad, but bad enough that I most certainly will not purchase a glassy screen Mac again.

    Right now this only leaves me with one Mac Mini solution that is underpowered for my needs, and two solutions that are too expensive. Apart from that, I don’t want a 17″ laptop – I want a 15″ one.

    If Windows 7 turns out to be ok even I, a graphic designer/illustrator with great passion for Apples industrial design for the last 10 years, might switch to Microsoft when my iMac and matte MacBook Pro are due to be replaced in a couple of years.

    Please give us more matte screen options like the 17″ MacBook Pro. I’d gladly pay for it.

  108. 115 Bjeast
    June 30, 2009 at 11:57 pm

    I’d like to add my voice to all those above who advocate choice. I need to have the option to order a matte screen. I’ve used both before. For me, because of where I have to work in various locations, the matte screen is a must. Just changing the angle does not help (that was such a condescending thing for Phil Schiller to say). Apple, give us the choice on our 13″ and 15″ machines please. My wife, who is an architect, also feels the same way – but she doesn’t want to lug around a 17″ computer!

  109. 116 azentropy
    July 1, 2009 at 12:39 am

    I’m one of the vocal one’s who hate glossy screens. In perfect lighting (well, no lighting) glossy screens are better than matte. However everywhere I want to take and use a laptop, the glossy screens are troublesome. I have an original MacBook 13″ that I rarely use anymore as a portable because of its glossy screen. I have it hooked it to a 24″ matte, non-glossy LCD monitor.

    It isn’t just about blocking out the reflections so you can see better. It is about having to physically contort yourself to do so. I also find that after about 5 minutes of using a “glossy” screen, I get bad headaches. I guess that is the reaction of my brain from trying to block out and adjust for the dang reflections!

    I was in the Apple store last week, which of course has very bright overhead lights, and could not deal with the reflections just evaluating the new 13″ MacBook Pro. On the one table they had a 13″, a 15″ and a 17″ MacBookPro. The 17″ had the “matte” option, which also gets rid of the glossy/glass black bezel. The matte screen was soooo much easier to read and use than the 13″ or 15″. But unfortunately I don’t want a laptop that big … and I can’t see getting a smaller one that I won’t want to take anywhere anyway!

    I had all the intention of purchasing one today, but walked out from the Apple store empty handed.

    It is sad that a company the size of Apple is willing to offer NINE different iPod Nano colors, but can’t offer a second matte, anti-glare display option on all their laptop lines.

    I’ve owned almost 2 dozen Macs since 1986 including a Powerbook 100, a Powerbook Duo 230, a Powerbook 2400c, a white iBook G3, a iBook G4 and an original MacBook (you can see my tendency towards smaller models). But unless Apple changes their policy and starts offering something other than the glassy and glossy displays, I will not purchase another Mac. Microsoft Windows gives me a headache sometimes, but Apple’s glassy/glossy displays give me a headache EVERY TIME!

  110. 117 Jack Dawsson
    July 1, 2009 at 1:41 am

    Glossy may be fine for consumers – and I don’t wish that glossy option to be taken away for them – but for many people sitting at their Macs for 8+ hours daily for a living, the glossy screens are more than a minor inconvenience at best.

    I have 2 Macs – a glossy iMac and a matte 12″ iBook. The glare and reflectivity from my iMac leave me convinced about my future hardware priorities. In future, avoiding needless distractions and sore eyes will weigh heavily in any hardware buying decisions. My next Mac will almost certainly be a Mac Mini with non-Apple matte display, but for my next laptop I am now actively looking at other matte options.

    Apple only offer matte in their 17″ MacBook Pro laptop, but both its size and price are overkill for my needs. As I will not buy glossy laptops, a Windows laptop would seem the most likely choice. Sad, but I’ll not pay good money for plainly unsuitable screens for my needs. Thank you.

  111. 118 Dross
    July 1, 2009 at 4:42 am

    I love my Mac! I love it! I love OS X!

    But … there is no way I will buy a Mac with a glossy screen when mine (matte screen Santa Rosa MacBook Pro) is ready for a replacement. I just hope Microsoft Windows 7 is all that people say it is, because I will be forced to move to it if Apple does not start offering options for their working customers that need matte. I also refuse to buy a 17″ MacBook Pro just for the matte option.

  112. 119 Michael A
    July 1, 2009 at 11:31 am

    I have been using and enjoying my glossy-screen unibody MacBook Pro for about 8 months now, and it is a beautiful machine to use and behold, glass screen and all.

    However, there are times when a matte screen is definitely more favourable, such as when travelling on the train to/from work, and also when large windows abound and surround, not to mention the bright overhead lights, and when the notebook is on your lap, making re-positioning to avoid reflections that little bit more challenging. Therefore, I fully understand and appreciate those who would rather have a matte screen.

    I agree with the intent of this website, and support the notion that a matte screen is a reasonable option that Apple should offer its many customers, for a reasonable fee if necessary, as they have done with the 17-inch MacBook Pros.

  113. 120 Judy
    July 1, 2009 at 3:59 pm

    Hello everyone!

    Anti-glare films and screens are not the solution – just a nasty patch on an otherwise wonderful looking machine.

    Apple is selling a lot of the glossy screen Macs to computer newbies via emotional and impulsive buying in Apple Stores. These new users are unaware of the problems caused by reflections until later.

    Apple is like a big ship. It takes a lot of time before it moves in the right direction. Apple does realize there is a problem with glossy screens, as it offers a limited choice of the anti-glare option on the 17″ MacBook Pro. Apple might be testing how strong the reaction will be and the sales to decide whether to issue more matte screen models or not.

  114. 121 MacYost
    July 1, 2009 at 7:50 pm

    I am a gigging musician. The glossy display causes severe problems on stage with spotlights reflecting in the display, so I can hardly see my Logic windows. Realigning lights is often not possible because of fixed positioning of these lights on the smaller stages. Realigning my MacBook or myself is often not possible because of the rest of the band also wanting their “usual” spot the the stage.

    My 12″ Powerbook had a matte screen – my new 13″ MacBook Pro has a glossy screen. Despite the much better contrast in the glossy MacBook Pro display, I prefer my matte Powerbook display for on-stage work. Apple, please give me a chance of configuring a non-glare, matte display on any MacBook I like. I will not mind paying for it.

  115. 122 Dross
    July 1, 2009 at 8:11 pm

    To add to my previous post:

    I understand that the new glass screens strengthen the structural integrity of the MBP, and I actually think that is great. But I can’t use glossy. My preference would be for a MacBook Pro with the same type of glass covered screen, but for it to be antiglare glass. This would be stronger and more attractive than the traditional aluminum silver bezel. Unfortunately that’s probably not possible. But I would take a silver bezel with matte screen over the glossy glass any day.

    I will not be buying another Mac if there is no matte option.

  116. 123 Jeff Franklin
    July 1, 2009 at 8:50 pm

    I have been a Mac user since 1984. I handle IT at a Mac-based post production facility. I too see no valid reason to not offer matte screens. I am delaying purchase of a 15″ MacBook Pro until I can get a matte screen. I’m 52 years old and have enough vision problems without the aggravation of glare and reflections coming off my computer screen.

  117. 124 Gerard
    July 1, 2009 at 9:56 pm

    I work with several Macs and dito screens. One of them is the glossy MacBook Pro with a matte Cinema Display attached. We also have a matte iMac at home. The kids have white MacBook (gloss). Having experience with all of this, my preference is matte. And definitely not double gloss caused by an extra sheet of glass. I can live with it but I will put off replacing the iMac at home for as long as I can, hoping for Apple to bring back the matte option for the iMac. If I have to replace my MacBook Pro and matte was an option, I’d go for the matte option.

  118. 125 Joe Baran
    July 2, 2009 at 7:22 pm

    I have an almost 3 year old MacBook Pro 15″ with matte screen, and a 23″ Cinema Display with matte, and my wife has an iMac 20″ glossy. Having used both matte and glossy, I will not buy another machine (of any type) with a glossy screen. The reflections from the glossy screen are horrible, unless you have a really darkened room with no windows, and even then you still get reflections just from the light coming from the screen itself. I cannot understand why Apple pushes the glossy screens.

  119. 126 Christian_BX_76
    July 2, 2009 at 9:01 pm

    I understand that most consumers are not much aware of the difference between glossy and matte. Perhaps they buy glossy screens because they are simply blown away by the attractiveness of the glossy screens – good for them. But then again, are we really sure?

    And are we sure that, despite Apple’s currently exploding sales, customers would not make the very same mistake again? In other words, you may buy a fancy product but later you may have to struggle with some unexpected issues (i.e. reflections from the glossy screen). In a second purchase, you would be more careful, selective and, finally, more satisfied with your procurement.

    Apple, let us have a matte option – go even for the $50 matte upgrade – but let us have that matte option.

  120. 127 isdesign
    July 3, 2009 at 4:38 am

    The more complaints I see in the press about the glossy screens, the better I feel, and the more hopeful I am that Apple will do the right thing and offer a matte option on ALL its products.

    I will never buy a Mac with a glossy glass screen — ever. After 19 years as a professional Mac user, for the first time I am convinced that Apple’s direction on this option is flat out wrong.

    http://www.applemacbook.com/mods/do-you-hate-the-glossy-screen

    http://news.ycombinator.com/item?id=161980

    http://www.tuaw.com/2009/06/14/mac-laptop-glossy-screens-hazardous-to-your-posture/

    http://ubuntuforums.org/showthread.php?t=876409

    http://cultofmac.com/24-cinema-displays-get-a-notable-no-confidence-vote/8102

    http://www.macosxhints.com/polls/index.php?qid=2008glossy&aid=-1
    .
    .
    Also it looks like Dell lovers are singing the same songs! My eyes hurt! GIVE US CHOICE!!

    http://www.ideastorm.com/ideaView?id=087700000000AtkAAE
    .
    .
    Also medical information, screen glare is a health hazard!!

    http://office-ergo.com/12things1.htm

    http://www.visionworksusa.com/computereyestrain.htm

    http://www.optometrists.bc.ca/content2/Computer_Vision_Syndrome/82

  121. 128 Drossad
    July 3, 2009 at 2:52 pm

    Here is another article link worth reading about the poor qualities of the glass-covered screens in real world photography application. This article was sent to me in my Apple Hot News RSS feed!

    http://www.robgalbraith.com/bins/multi_page.asp?cid=7-10041-10146&sr=hotnews

  122. July 3, 2009 at 2:59 pm

    I agree! The matte option has to be offered on all Macs.

    The horrific glare on the glossy screens is particularly problematic on the laptops, but I’m also stunned, dismayed and disappointed that Apple’s latest desktop screens, including the iMacs and even the new 24″ Cinema Display lack the matte option.

    This is madness! I can’t comprehend why Apple is being so stubborn about this — sure, a lot of consumers are attracted to the shiny screens, but most photographers and graphic professionals prefer the excellent matte screens. Why alienate this core customer group?

    • 130 macmatte
      July 3, 2009 at 9:23 pm

      It’s not just photographers and graphic professionals that are aggravated by glossy screens. Lots of people – such as writers like myself, and anyone who stares at the screen for many hours per day – under less than favorable light conditions – would appreciate the matte option.

      When staring at a white, word processor page sometimes for 16 hours per day, I find no advantage in the pop, deep colors that a glossy screen offers. For these simple, word processor tasks, the glossy screen merely makes life difficult. Any perceived extra sharpness of the glossy screen is made moot by the distraction of the glossy reflections.

      Sure, there are those who love the glossy screen for word processing for extended hours – But that does not negate the fact that there are countless others who are aggravated by glossy screens, perhaps because of their personal eye conditions, or because of their eyes’ inability to cope with unfavorable, reflective lighting conditions that might not seem to bother other people.

      The evidence is undeniable: that there is a certain percentage of the population whose eyes can cope with glossy reflections, and the other percentage of the population (around 20-40%) that cannot cope, to varying degrees, from those who can cope but are irritated, to those who experience severe physical debilitation.

      A point I’ve heard elsewhere is that, back when all Apple Macs had matte screens, you did not hear a widespread outcry asking for glossy screens. There was no groundswell of people saying if Apple did not bring in glossy screens, then they were going to switch to Microsoft Windows. That’s because, although glossy screens are nice, they’re not nice enough to make people switch back to Microsoft just to get glossy screens. Matte is different: a certain section of the population need matte screens in order to preserve the health of their eyes, even if it means being forced to give up the glorious benefits of OSX. For some people, the choice is between OSX or their eye health.

      Apple should take not of the number of comments above where people, like myself, have either said they will not buy Macs, or will even switch back to a Microsoft Windows computer, if Apple does not offer the matte option by the time they need to upgrade their computers.

      I also suspect that the deleterious effect of glossy screens is something that may not always show up immediately. For instance, people do not become deaf overnight from listening to iPods at full blast volume – it takes a few decades for deafness to show up. Similarly, those people who claim they do not experience eye strain from glossy screens might realize there has been a cumulative effect after, say, four decades of using glossy screens for their entire lifespan. I remember, when I was in my twenties, walking into my first office job and seeing my boss with his back curved like a banana from sitting at a desk with poor posture for decades. My first boss’s back didn’t get like that overnight. Likewise, even those people who do not instantly get eyestrain from glossy screens may find that something will happen over a period of decades.

  123. 131 Judah W
    July 3, 2009 at 8:42 pm

    I agree with Doug Clay’s comment above (March 7, 2009) that Apple is doing a disservice to their loyal customers by not offering a matte display.

    I am a professional graphic designer and MUCH prefer the matte screens. The color fidelity seems better, to me, on the matte monitors when creating something for print.

    I’m also one that agrees that matte is easier on my eyes!!

    I actually went to the online apple store recently to configure a new 15″ MBP, but when I saw that the matte screen was no longer an option, I trashed my order.

    I WON”T be purchasing any time soon. That is, unless Apple wakes up and restores the Matte option.

    Listen up, Apple!

  124. July 5, 2009 at 9:38 am

    Over a year ago, my local Mac shop sold off its last remaining inventory of 24″ white iMacs (with warranty, new in box). I jumped at the chance and bought one, since I can’t stand glossy screens. I will not buy a new machine that only has a glossy option.

    I will use this white, matte-screen iMac for a long time. When the time does come to replace it, I hope Apple has seen the error of its ways. Otherwise, it will be a cheap Mac Mini (if they’re still around) or – money permitting – a Mac Pro with a Dell matte screen. If I can’t afford that, I’ll reluctantly move to a Microsoft Windows environment.

    My brother bought a newer glossy-screen iMac but complains about the glare and has since even reorganised his office so that the computer screen points to a wall, not the window.

    This is nuts. My brother is a Mac switcher but it sure soured his experience.

  125. 133 Roger M
    July 5, 2009 at 1:35 pm

    I have put off replacing my 20″ white plastic iMac with matte screen for years. The glossy screens and reflections of the new Aluminum, black-bezel iMacs just don’t work for my eyes and glasses. I just wait and hope for a policy change by Apple.

    What I don’t understand is the reasoning behind Apple’s one-glossy-screen-type-fits-all policy. Apple is loaded with very capable people. How can such a policy continue – unless some of Apple customers do not hold fast to their matte screen preference at purchase time. My point being, how many of Apple’s customers proceed to purchase a glossy screen even though it is absolutely not their preference? If so, those sort of forced-purchases minimize Apple’s argument that a two screen solution (glossy and matte) is not needed.

    I also wonder what is happening in the typical business environments of glass walled buildings and 2×4 lay-in acoustic ceilings with fluorescent lighting. In the old days of CRT screens, hoods for reducing glare were a big seller. The flat matte screens corrected that problem. It seems to me that if Apple wants to become a major player in the business and corporate market, something has to be done about the reflections from overhead lighting and side lighting from exterior glass walls/windows. I don’t know, but would guess that Apple’s own offices are built to overcome these typical office conditions.

  126. July 5, 2009 at 5:45 pm

    I’ve also been putting off the purchase of a new iMac (I’m on the last G5 model) because of this lack of matte screen. I can’t even think of doing photo work on a glossy screen.

    If Apple can offer the matte, anti-glare screen on the 17″ MacBook Pro, it can also be done for the iMac.

  127. 135 macmatte
    July 6, 2009 at 4:14 am

    July 2009 is a critical period in this lack-of-matte hiatus period.

    Why? Because it’s coming to around 2 years since Apple totally removed the matte screen from Macs (albeit with a partial return of an anti-glare option in the 17″ MacBook Pro).

    This means that a large majority of the 19% of Mac users – who refuse to buy glossy Macs, or who bought glossy and regret it — are coming up to the period when they would ordinarily upgrade to new Macs. (http://forums.macrumors.com/showthread.php?t=731684&highlight=matte)

    What do these people do? The above comments show that many people refuse to buy a new Mac with glossy screen.

    A perfect storm is brewing because, around about this time, Microsoft will be bringing out Windows 7, and by all accounts, it is closing the gap between OSX. At the very least, it looks like not being a dog, as Vista was. Remember, for Microsoft to succeed, Windows 7 does not have to be as good as Snow Leopard. All Microsoft has to do is make Windows 7 adequate for most users’ needs – which Vista wasn’t (even my mum heard the advice not to buy Vista!)

    Therefore, if Apple remains Steve-Jobs-like obstinate in insisting that it is the glossy way or the highway, then there could be temptations for matte-Apple users to be FORCED to move back to Microsoft, if Windows 7 lives up to its hype.

    When I moved from Windows to Mac, I vowed I would never again be beholden to one supplier, particularly Microsoft’s tactics of locking people in to Outlook by making it extraordinarily difficult to export email data out of .pst files. Consequently, all my email data now is in IMAP format, and my calendar and address book information is in the Cloud. I can now switch between operating systems at will.

    Look. I love OSX. But, as I’ve said, I value my eyesight more than my love of Apple Macs.

  128. 136 Scott
    July 6, 2009 at 4:49 am

    I don’t care what coating the Mac’s glossy screen has … after a few years the glossy screen must pick up some kind of scratches, or even dust and fingerprints. On a matte screen I can’t tell where my keyboard rubs are or dust is unless I go to a full screen single color, whereas the glossy screen shows defects like no tomorrow. I’ve never heard anyone complain about the image quality of a matte screen … in fact, when I got my first iBook in 1999, its matte screen was the best looking screen on campus. I would much prefer to buy a computer with a matte screen.

  129. July 7, 2009 at 3:05 am

    I’m an artist working in the Animation and Games industries; I’ve been using Microsoft PC my entire life as it has had the best balance between cost and performance. The ability to be mobile has put me on the hunt for a laptop and the new MacBooks seem to fit the bill quite nicely … save for that awful glossy screen. I’m perfectly willing to jump ship to Apple; but no matte screen is a dealbreaker.

  130. July 7, 2009 at 12:47 pm

    I don’t mind the glossy screen all that much …. except when working outdoors. In retrospect, I would have chosen the glossy screen anyway, but Apple should give the matte option to all their laptops. Let the consumer have as many choices as possible.

  131. 139 Richard
    July 7, 2009 at 2:53 pm

    Got to say that I am fully behind this push for Apple to bring back a matte screen option. I have a number of Microsoft Windows PC’s which I continue to work with all because they have matte screens. I tried a MacBook Pro with the glossy screen and took it back. If Apple brought out the matte screen option, I would not hesitate replacing what I have with Apple products – even having to pay a small extra premium. After all, if they can offer a matte, anti-glare screen for the 17 inch MacBook Pro, why not give me, the consumer, the choice for the 13 and 15 inch.

    This lack of a matte screen is a real deal breaker for me – so many times I enter into the Apple store with the intention of buying and then after a quick play with whatever laptop is free I am quickly reminded why I will not buy a reflective screen.

    So it continues to be a waiting game …. patience is a virtue.

  132. July 7, 2009 at 2:57 pm

    The option of a glossy screen was a reasonable addition to Apple’s laptop line-up and probably an attempt to grab bystander attention in stores when lined up alongside glossy laptop Windows PCs from other vendors.

    Sadly the in-store experience of looking at bright photos on a glossy screen is not the same as watching something darker, especially when out and about where you have no control over the lighting in the room (and why should you have to change your room lighting for your laptop anyway?!).

    As a photographer I find working on shadow areas in images a complete no-go area on the glossy iMac.
    My MacBook Pro (a 2007 matte model) is connected to a Samsung 24″ matte screen as Apple have also extended their glossy obsession to their Cinema Displays.
    I would like to update my MacBook Pro to the latest model but will not do so until they offer a matte option.

    A matte option used to be available and has now been made available once more on the current 17″ MacBook Pro, a clear sign that they know that their professional user base will not accept the reflection plagued glossy screen.

    As they can offer it in the form of a different bezel on the 17″ model, Apple can clearly offer it on the others as well if they so choose, including the iMac. What they were thinking even making a glossy Cinema Display is beyond me as these are generally only used by Pro’s.

  133. 141 JeeBee
    July 7, 2009 at 3:20 pm

    I’m quite happy with glossy screens myself, but do think that a matte anti-glare option should be available for those people who want it, especially those who work in bright light environments (such as outside on a sunny day) where glare is a big worry.

  134. 142 Charles
    July 7, 2009 at 5:57 pm

    Have been holding off getting my new MacBook Pro since the announcement of the unibody’s due to their glossy screens. I will not buy a 15 inch MacBook Pro until the screen is offered in matte. Otherwise I would have bought two already. One for me and the wife. C’mon Apple!

  135. 143 WorX
    July 7, 2009 at 6:58 pm

    No more Apple displays or Macs with glossy screens for our University. Sorry, Apple, but out eyes and our productivity is first! That simple.

  136. 144 Terri
    July 7, 2009 at 7:53 pm

    I have had a chance to use both matte and glossy screens, and would still prefer a matte screen.

  137. 145 Robert K
    July 8, 2009 at 1:55 am

    There is a type of glass called “Museum Glass”. It’s a trademarked name but it represents a class of glass that is non-reflective. It’s used for art so people can see the art without the reflections.

    This is the solution to all our problems – Apple gets the higher contrast and color screens that sell so well, as well as eliminating the bad part – the annoying reflections and glare of the current glossy screens.

    This type of Museum Glass costs more, but in bulk it shouldn’t be too much.

    It’s because Apple is using cheap glass that’s the problem.

  138. 146 Nick
    July 9, 2009 at 5:48 pm

    It still baffles me that Apple uses glass on its screens. It’s not like it improves picture quality to have a sheet of glass between you and the screen. Sure it makes it a little easier to clean and no one can poke the screen but it adds so much extra glare on top of a glossy screen, not to mention it adds weight and is possible to crack when dropped which leads to expensive repairs.

    I like to work across from a window as it provides a lot of great natural light which keeps me energized and I can look out the window. Now with my glossy screen I have to stare directly at my face all the time. It’s a freaking mirror and it drives me nuts. Plus when I type it shakes the screen a little, not a big deal except for the fact that the reflections on the screen move loads (because of the throw distance) and it is really distracting.

    There seems to be no ideal lighting condition to work with these glossy screens. Even in the dark I can see myself as the glossy screen lights up my face!

    Heck I would be happy if Apple at least removed the glass and just had a glossy screen – but I would be most happy with either a semi-gloss or matte screen.

  139. 147 Vincent K
    July 10, 2009 at 4:48 pm

    There’s no question that a matte screen is preferable for a laptop used in a generally uncontrollable lighting environment.

  140. July 11, 2009 at 11:18 pm

    Apple has become a fashion company. Utility and user friendliness are secondary to bling. I am so unhappy with my new and very expensive MacBook “Pro” with the glare screen, that I have ordered a new SONY, and plan to sell the glossy screen Mac. The glossy screen irritates me so much that I have been telling everyone, and we have decided to not permit further purchases of Apple products at our company.

  141. 149 David Brown
    July 12, 2009 at 2:00 am

    I purchased a laptop computer in order to use it in numerous locations. Rarely do I have the option to control the lighting. I have not found the glossy screens to be usable except in a nearly-completely dark room. With the desktop machines, I have the option of buying non-glossy monitors from other vendors, but also, a desktop machine is easier to use in a controlled environment, where glare can be less of an issue.

    I hope Apple resolves this before I need to purchase another laptop, since I will NOT be purchasing any computer that has a glossy screen.

    Honestly, I want to see what’s on my screen – not the reflection of my own face, or my shirt, or the people behind me.

  142. 150 Owen
    July 13, 2009 at 5:46 pm

    With glossy screens, if there’s light in the room, there is glare. In other words, there is always glare (because the computer screen generates light). You cannot simply tip the monitor up or down to avoid it.

    If I wanted to see myself, I’d find a mirror, not a computer monitor.

    Get real, Apple.

  143. 151 Peter T
    July 13, 2009 at 7:18 pm

    The problem is glare on glossy/glass computer screens causing eyestrain.

    Computer makers are locked in a situation that, although glossy screens are bad, their competitors’ computers look so much better with glossy displays than without them. They are not going back to anti-glare options – unless by government decree or massive lawsuits across the entire industry – a very expensive proposition.

    So, just like the dysfunctional but fancy looking “Mighty Mouse” (which is quickly replaced with something better like a LogicTech mouse), so again the responsibility of functionality in regards to use of the computer has fallen upon the user in the name of increased sales.

    Jonathan Ives has reportedly stated that Apple doesn’t have design focus groups. The reason for this is it injects too many customer requests which interfere with the design. What sets Apple apart from other device makers is its hardware design. It’s in extreme competition from other computer makers who try to beat it on that level, this includes HP (Compaq), which introduced the glossy displays first to attack the personal computer market – Apple’s chief market.

    We know Apple creates a high lust factor for their devices – the design of the hardware, combined with a flashy OS and software, is their primary selling angle. Apple bought the iTunes Visualizer, they also bought Coverflow, from third party developers and applied it to OS X. (Even OS X has a cool sounding name “X”)

    So what does the anti-glare screen loving crowd want? We want more anti-glare options, which has fallen out of the lust factor because of their dull looking screen. Well, unless people by large start getting sick of everything looking so shiny and lust over matte looking computers again, I doubt Apple or anyone is going to change things.

    In all the Apple Stores there are cameras, the customers are video taped and the actions of the people in the store are analyzed and studied much like rats in a maze in some psychological experiment. This is Apple’s marketing secret, which only a few people like myself know about. It’s done under the guise of security naturally, that’s local, but all the video feeds are also sent to a central facility based in Texas for the marketing department to view.

    Apple runs it’s stores just like any Las Vegas casino – they watch their customers to the point they can predict your behavior before you do. They know pretty much how you’re going to react based upon certain stimuli, they know the shopping experience is emotional and impulsive, that’s why the lust factor for Apple products and their prices, are so high. People naturally equate a higher price as a better product. Why else can Apple charge $30 for a USB charger that one can get nearly anywhere for $10?

    So Apple isn’t going to change their lust factor, unless the public in general, recorded by the video cameras, change their habits and quit swooning over the glassy displays, so a burnout will have to occur and anti-glare becomes the “in fashion” again. This could take years, and despite a small yet vocal crowd, myself included, will likely unable to change things in the short term.

    Now for a solution. Radtech and other companies have very nice anti-glare films that will make a glossy display anti-glare again. (I don’t receive any compensation from anyone) It’s easy to apply and reapply in case you need to clean it, in a few minutes.

    It would be best if Apple offered to apply the anti-glare film to their computers – it could be asked as an add-on feature and done in the store at the time of purchase.

    So for a additional $25 or so, Apple could apply the film. This way all their computers could be anti-glare, without Apple having to make two versions of each computer. If more and more people request this in Apple stores that would show up in the marketing research. If Apple receives more requests for the anti-glare films, more than the glossy alone, they may decide to switch completely over to matte screens, seeing how the trend has shifted away from glossy.

    I think we all want the glare to go away. People posting here believe the glare is not worth the benefits of glassy screens better color and contrast. I believe the only reason the 17″ MacBook Pro has a Build to Order anti-glare option is because Apple has huge backlog of these screens because the 17″ is just a too darn big portable computer for most – people usually get the 15″ or smaller.

    Now someone mentioned a better grade of reduced reflection glass – this also could be in the works. I don’t know if Apple will pay those prices, but they could set themselves to a higher standard that the rest of the glossy screen computer providers by reducing the glare.

    I would advise everyone who wants to eliminate the glare to bug the $%&amp!! out of Apple about it. Mention the glare, the glare, the glare!

    This way Apple will investigate options, they might even come up with a new technology or buy the rights to one. Keep the glassy screens, but eliminate the glare.

    Glare is the problem, not the glassy screens. Fighting to get matte back is a lost cause- Apple got rid of matte screens because of their need to create a lust factor.

    Instead, complain about the glare!

  144. 152 macmatte
    July 13, 2009 at 11:42 pm

    I want to address a very common jibe made against the matte supporters camp.

    The jibe goes something like this: In spite of the online polls showing 40%+ of Mac users preferring matte, the argument is that these polls must obviously be skewed, and thus not truly representative of the real Mac user population. The inference is that actually very few Mac users want matte. Why this dismissal of the online poll results? Because – it is reasoned – Apple has access to the perfect poll data, namely their own sales figures. The assumption is that Apple’s own sales figures indicated that matte sales were so low that Apple could afford, sales-wise, to stop offering the matte screen for Macs.

    This jibe is an assumption. Remember, Apple never said that. The glossy people just assume that.

    I’ll explain why the jibe is based on a false assumption.

    If we were talking about any other computer manufacturer, the assumption would be plausible and logical. But because we’re talking here about Apple, the assumption fails to take one thing into account – Apple’s my-way-the-only-way track record. Numerous times in the past, Apple will just decide to do something that it sees as right – regardless of what everyone thinks. This my-way-the-only-way attitude is baked into the DNA of a company that Steve Jobs built, and has Steve still holding the steering wheel. Irrespective of whether Apple is a public listed company, theoretically answerable to shareholders, Apple still proceeds on the basis that Apple knows what’s best for its customers, and the customers just follow.

    It is completely within Apple’s persona just to go against what its customers want – if Apple believes that the future is different. The prime examples are the removal of floppy disk drives from the iMac, and the (temporary) removal of the Firewire port from MacBooks.

    Therefore, the pro-glossy camp’s assumption – i.e. that Apple’s sales figures indicated low demand for matte – cannot be swallowed whole, unless those glossy-supporters can also prove that this is not another one of a string of many examples of Apple’s my-way-the-only-way tendency.

    Remember, Apple’s DNA as a pioneer in the computing industry means it has a long-term track record of being confident/cocky enough to go against its customers, even before the rest of the computing community realised it was the right way. Most times, Apple is right. Let’s admit that. Actually, let’s celebrate that. This attitude is what makes Apple great. It gives it the flair and inventiveness to bring us never-before-seen design. We love it.

    Except when Apple make a mistake.

    SOMETIMES APPLE IS WRONG, e.g. Firewire, Mighty Mouse.

    (Controversially, e.g. non-user-replaceable batteries in iPods, iPhone, and MacBook Pro notebook computers.)

    Therefore, when pro-glossy proponents assume (without evidence) that Apple removed the matte screen because their internal sales data showed few people want matte screens – surely, if that were true, then at least some of the polls would reflect that? But none of them do. The fact is, all the more than sixteen online polls indicate a large number, around 40% or more, want matte screens. Instead, the poll data suggests that this is actually a case where Apple is acting according to its track record – just being Steve-Jobs-like – and doing something it sees fit, rather than listening to its customers’ needs.

    Apple, this is not like the Firewire, floppy drive, non-replaceable battery issues – where people eventually just get used to it, and, with the passing of time, people stop protesting. This matte issue is different, because it affects people’s eyesight. There will always be a percentage of the population – the polls indicate around 20% to 40% – whose eyes are affected by screen glare, often to the point of eyestrain and even migrane/migraine headaches. Those people (including Steve Jobs, Phil Schiller, Tim Cook and Jonathan Ive), who say they love glossy screens, are simply part of the 60% of the population whose eyes are unaffected by the reflections and glare from glossy screens.

    The need for matte screens is not a fad or a technological come-and-go trend.

    That is why the matte screen issue will not die away.

  145. 153 John
    July 15, 2009 at 10:21 am

    I don’t even have to read all the replies. I WANT THE MATTE SCREEN NOW!!

  146. July 15, 2009 at 4:11 pm

    I had to return the 24″ Apple Cinema Display LED because of the strain it put on my body. I bought an 8 core 2.66 GHz Mac Pro and the display. After ten days of use I couldn’t take the glossy display any more. I sit in a SteelCase leap ergonomic chair which is a great chair. The glossy LCD made this chair useless. After days of squinting, moving, and straining because of the glare it was time to go back.

    I actually tried moving it in different areas. It didn’t matter where it was at, I still got enough glare that it bothered my eyes.

    For being a professional monitor, Apple missed this one big time.

    As far as the laptops, Apple needs to at the very least add a matte option to the MacBook Pros. They can leave the MacBook alone because they are considered “consumer”, but the MacBook Pro is for the pros as it states. Many don’t work inside and work around a lot of elements. The glossy screens have become a joke. I think a lot of other companies are getting complaints as well. It’s time to at the very least bring the option back to pick one or the other.

  147. 155 Nir
    July 15, 2009 at 4:17 pm

    Totally agree with the above. Won’t buy a laptop without a matte screen. The 17 inch MacBook Pro is way to big and heavy for me.

  148. 156 Steve
    July 15, 2009 at 4:18 pm

    I work as an IT manager in the graphic arts field. I could never understand why Apple chose to make laptops with glossy screens since laptops are rarely used in controlled, consistent lighting environments. While the new laptops are nice, I will NEVER buy one with a glossy screen. In fact, I have disuaded 4 friends from buying the new Apple laptops, instead helping them find and purchase older Mac laptops with matte screens.

    I don’t buy the marketing BS that says photos look “better” or “richer” on glossy screens. I have over 10,000 hours of Photoshop retouching experience and I can tell you that a calibrated, matte Cinema Display looks better than a glossy screen. And I won’t even get into how hard it is to read fine type on a glossy screen while in a cafe.

  149. 157 Robert M
    July 15, 2009 at 4:20 pm

    Strong preference for matte screens, based on personal MacBook Pro with matte screen, and an office iMac with glossy screen.

    Matte screen option on new machines, please!

  150. 158 Matt F
    July 15, 2009 at 4:25 pm

    Go matte! I don’t mind glossy, but my wife can’t stand the glare and we are postponing buying her a new MacBook Pro 15″ until there is an anti-glare option.

    APPLE, you will be about $2,000 healthier if you adopt an anti-glare option on the 13″ and 15″ models.

  151. 159 Todd
    July 15, 2009 at 4:26 pm

    Yes, please bring back matte screens on the 15″ MacBook Pro. You can buy overlays to reduce glare, but nothing is as good as an actual matte screen to start with. I’ve been holding out on buying a new notebook until they bring back this option!

  152. July 15, 2009 at 4:31 pm

    Apple, PLEASE bring back matte displays. The glossy ones are great…unless you work in a well lit office. Then they suck at times.

  153. July 15, 2009 at 4:33 pm

    I too have not purchased a new Apple Cinema Display solely because of the glossy display.

  154. July 15, 2009 at 4:36 pm

    Bring back the matte!

  155. 163 KranzorZ
    July 15, 2009 at 4:39 pm

    When the new unibody MacBook Pro was released last October, I watched the keynote – ready to buy my first laptop, which I had put off for months waiting for the news from Apple. As a graphic designer, I was appalled at the notion of trying to design with glossy reflection blobs all over my screen. I’d tried the glossy screen out at the Apple store. How can I be visually accurate with so much crap all over the screen?

    When I heard the new model was glossy screens only, I scrambled to buy the previous model with the matte screen. Apple needs to work WITH the design profession that helped build their business in the first place, not against us.

  156. 164 James
    July 15, 2009 at 4:41 pm

    I have stopped buying all Apple products until they have the matte screen as an option.

  157. 165 ronaldo
    July 15, 2009 at 4:42 pm

    matte on the 15 inch please.

  158. 166 Joseph
    July 15, 2009 at 4:42 pm

    Apple, the only reason holding me back from buying your Cinema Display is the fact that it is glossy. It is absurd that the only option you have is a 30-inch and what is even more absurd is the price especially when you are on a student budget. Everyone who has posted here and many others that have not would be happy to see the return of a matte option. Thank you.

  159. 167 Mark Deadmond
    July 15, 2009 at 4:43 pm

    I have been a loyal Mac user since the mid 90’s, and the proud owner of every iMac model offered, up until the current one. I had purchased one of the 24″ aluminum ones about a year ago, but quickly returned it in favor of a refurbished 24″ white one, the last model that offered a matte screen. I assure you, I will not be purchasing another iMac in the future if I can’t get it with the matte display. I love my Mac’s, but cannot work on those glossy diplays.

  160. July 15, 2009 at 4:46 pm

    Bring back the matt. Please!!!!

  161. 169 Dan
    July 15, 2009 at 4:47 pm

    I really dislike glossy screens. I wanted a new 24″ iMac but couldn’t stand the way the display reflected all light in my room. I got a used matte display iMac on craigslist instead.

  162. July 15, 2009 at 4:51 pm

    This is truly the one thing that has been holding me back from purchasing a new machine. I go in the stores and look at my reflection and I can’t read the text… jeez even in the stores you can’t set up proper lighting to not make it look terrible? I ask the people who work there what you’re supposed to do about it, and they just say “yeah it is pretty bad, sorry.” My laptop is used as a laptop, it’s going to move. I can’t always put it away from light. These glossy screens are simply unusable for me. Please give matte as an options.

  163. July 15, 2009 at 4:53 pm

    As a professional who relies solely on correct color and apple products, there is no other option than having a matte display. Period.

  164. 172 rafael matos da silva
    July 15, 2009 at 4:55 pm

    We should not be paying more for matte screens. They should be optional at the purchase with no further costs for the buyer. Paying $50 more is silly!

    cheers

  165. July 15, 2009 at 4:56 pm

    I bought the previous generation matte-screen MacBook Pro when the new glossy generation came out, because I wanted a new notebook, but do not want a glossy screen. I’m likely to go back to an Ubuntu notebook, if I don’t have the option of a matte screen.

  166. 174 Richard
    July 15, 2009 at 4:57 pm

    The only thing stopping me from buying a new 15″ MacBook Pro is the glossy screen. I have tried them and really can’t cope with glare, especially with my preferred dark terminal windows. The rest of the machine is great.

    Until a matte version is released I’ll have to stick with the old matte-screen PowerBook I have borrowed from work (my own PowerBook is sadly no longer with us).

  167. July 15, 2009 at 5:03 pm

    No iMac for me until I can buy a matte display!

  168. 176 Jacek Majewski
    July 15, 2009 at 5:06 pm

    Bring back matte!!!

  169. 177 rez
    July 15, 2009 at 5:07 pm

    Please – bring back matte screens. I would even pay more for such option (but not $200).

  170. 178 James M.
    July 15, 2009 at 5:12 pm

    I will not get another Mac notebook without a matte screen. In the next 2 years I foresee purchasing another notebook and will likely go for a Lenovo if the MacBook Pro is still glossy only. And oh, I will not pay over $50 for a matte option. Apple should not even charge extra since it was not extra when I bought my Powerbook G4.

  171. July 15, 2009 at 5:12 pm

    I bought a 24″ iMac and had to return it because it was SO bright and glossy. My eyes were literally dying, I could hardly bear to have them open. I even tried downloading a special program which dimmed the glossy screen beyond the built-in dimming level, but it was not enough. Now I don’t know what to do because I really need a new computer. I don’t know if I should try a 20″ or what.

  172. 180 Martin Reeves
    July 15, 2009 at 5:14 pm

    The only thing stopping me from buying a new 15″ MacBook Pro is the glossy screen. Please provide matte as an option.

  173. July 15, 2009 at 5:15 pm

    My story goes like this. I had a 15″ matte MacBook Pro I got in summer 2008. This was later replaced by Apple with a Unibody model which, of course, had a glossy screen. At first I thought the glossy screen was great – which is partially true: the glossy panel itself has great colors and wide viewing angles, but the glass in front of it makes the screen not just a fingerprint magnet but a mirror.

    Couldn’t stand this so this summer I sold the glossy-screen computer and got myself a used, matte-screened Early 2008 model, which I had before and haven’t regretted my decision a second. If matte is not coming back, I have to hope this thing will last as long as needed, since I won’t switch to one of those MirrorBooks.

  174. 182 romigraf
    July 15, 2009 at 5:15 pm

    Bring back the MATTE Apple!!!

  175. 183 Lola
    July 15, 2009 at 5:22 pm

    We will be ordering/updating hardware for our in-house graphics group: 8 high-end workstations, 4 iMacs and 2 Xserves. Please dear Apple give us the BTO options we need. These Macs will have to last us about 5 years. Please offer no-glare!! We work 10 hours a day and need this choice.
    Lola

  176. 184 Andreas
    July 15, 2009 at 5:23 pm

    I will not buy any Mac with a glossy screen. I already told Apple that through their feedback page which is, I guess, a better option than leaving a reply on this website

    • 185 macmatte
      July 15, 2009 at 5:34 pm

      Blog editor’s comment:

      Actually, I think giving feedback directly to Apple has a different effect compared to placing a comment on this website. Remember, when you send a feedback email to Apple, it is potentially lost among thousands of emails on DIFFERENT TOPICS. There is no impact. Whereas, a website like the MacMatte site is specifically designed to compile and accumulate the pro-matte comments in order to make a visual impact. When submitting single comments to Apple, there is no unified voice. So, in my opinion, please do both: submit individual comments to Apple – but please also post a comment here on this website.

      Moreover, if you submit private feedback to Apple, the emails are hidden from the public. Thus, Phil Schiller can still make public statements like “All our customers love glossy screens” – but a website like this shows the other side.

      Why do only one, when you can do both?

  177. 186 melibach
    July 15, 2009 at 5:26 pm

    My husband (photographer and web designer) recently purchased a newer used Mac specifically because he wanted to avoid the glossy screen and wanted the 15″. I didn’t understand the big deal until a recent trip to the Apple store. Now, I get it. I will not buy a glossy screen Mac. The glare is horrible.

    I need to buy a laptop for school in the next month or two and will either buy a used Mac or (gasp) a Microsoft Windows PC. Too bad, the free iTouch deal Apple has for students right now is enticing, but the glossy screen is a dealbreaker.

  178. 187 Moi
    July 15, 2009 at 5:31 pm

    all for matte

  179. 188 Peter Kendall
    July 15, 2009 at 5:36 pm

    Please bring back the matte option. I will not buy a display that has a glossy screen on it when it comes to my professional work.

  180. 189 Stuart
    July 15, 2009 at 5:44 pm

    Bring back the matte option on the 15 inch MacBook Pro. I really miss it.

  181. 190 Ian
    July 15, 2009 at 5:44 pm

    The glossy screen is a big deal breaker for me as a designer. I need a screen to display color accurately and not over-saturated, and I can’t stand the glare from glossy screens. It doesn’t matter which way you turn them, you still get reflections. I can’t use a computer like that for production work and won’t buy another Mac until Apple offers the matte option again. Luckily, my current computer is a matte-screen MacBook Pro from early 2008 – the last model with a matte screen! I’d hate to switch to a Microsoft Windows PC when I need to replace this one, but if matte isn’t an option, Apple will probably lose me as a customer.

  182. 191 Paul Morris
    July 15, 2009 at 5:44 pm

    I bought a refurbished 15″ matte-screen MacBook Pro rather than the new unibody with glossy display. Apple should offer the option of glossy or matte displays on their laptops. I hope it will be an option by the time I’m ready for my next upgrade.

    I won’t buy one if it is not an option.

  183. 192 JVI
    July 15, 2009 at 5:46 pm

    Matte screen option FTW

  184. July 15, 2009 at 5:51 pm

    I am amazed I am even asking Apple for matte screens. Apple, are you guys losing touch with your pro users? We made you! How about some loyalty even if we have to pay extra for the matte screen. A very Microsoft Windows way of operating in my opinion – “damn the customers, take it or leave it” is a bad idea for any company, but for Apple to operate that way is shocking!

  185. 194 Mitch
    July 15, 2009 at 5:51 pm

    I have the 17 inch unibody MacBook Pro with the anti glare, matte option.

    I am very happy to not have a free mirror included with my notebook!

    I would enjoy using a smaller notebook for when I travel, but it’s just not option since the 17″ MacBook Pro is the only Apple notebook with anti-glare.

    A portable notebook that can’t be used outside seems pointless to me.

    Every notebook and iMac should have the matte option.

    The glare from Apple Mac glossy screens is straining and damaging the eyes of millions.

  186. 195 David M. Gow
    July 15, 2009 at 5:57 pm

    I simply can not purchase any computing device with a glossy screen.

    As Apple moves towards becoming a consumer electronics company, it has left the needs of professionals behind.

    While I find this quite sad, I have to move on and am currently exploring other computing alternatives because of the lack of matte screens on the current Apple Macs.

    It is unfortunate that Apple does not consider the professional market large enough to be worth accommodating.

    David.

  187. 196 Chris
    July 15, 2009 at 6:02 pm

    Never would I buy a glossy screen Mac. I visited our local CompUSA shortly before the company closed down and it was right at the transition of the white, matte-screen iMacs to the Silver and Black glossy-screen iMacs. I emailed to my hotmail account some graphics and photos so as to compare the white iMac’s matte screen and the new Silver and Black iMac glossy screen.

    I downloaded the attachments I emailed and viewed on both machines. After dodging the overhead lighting reflection on the glossy screen of the Silver and Black iMac, I noticed that the “color” of the face of the picture I sent seemed to drain away as if all their life’s blood was draining out of them. On the white iMac matte screen, there was virtually nil reflection of the overhead lighting and the person’s image relatively held its color no matter which way my viewpoint was nor which way I had adjusted the monitor angle.

    That sold me to the white matte-screen iMac 20″. Then when I heard Apple was dumping matte screen altogether, I hunted down a 24″ white iMac matte screen. I now use the 24″ in my business related work and have the 20″ matte-screen iMac as a back-up.

    Hearing the possibility that Apple may bring back the matte option does my body good. However, in the rumor they only talked about MacBook Pros. Nothing about iMacs. I guess I am still in the same boat. I love my matte screen, white iMac and it’s design. The silver and black are nice but not with the glossy screen. Apple will never get my money on a purchase for something like that. I have had my iMacs since 2006. I hope the quality Apple touts will prove to be true and that my iMacs last long enough for Apple to see the light and bring back the Built-to-order matte option (at least) for all its product line. And Apple, when I say “see the light”, I’m not referring to the blatant glare that is present on your glossy screens!

  188. July 15, 2009 at 6:09 pm

    I will not be purchasing a new Mac laptop until a non-glossy option is available, and I simply cannot afford the $2400 MacBook Pro 17″.

  189. 198 Alex Angelov
    July 15, 2009 at 6:10 pm

    I am a student at an art academy. We have nice bright classrooms with big windows.

    Tilting the glossy-screen display is not helpful most of the times. Adjusting it to a more vertical position makes the view more washed out and less contrasting whether the reflections are still present.

    On the other hand, if I push the lid back to gain more contrast, the reflections become unbearable.

    All this makes reading a text on the glossy screen tedious, and working with images close to impossible.

    Cheers,
    Alex

  190. July 15, 2009 at 6:12 pm

    Now that there’s a rumor Apple is bringing back matte displays, I will definitely wait to buy a new one. I hate the glossy display, but I love my MacBook Pro in all other ways!

  191. 200 Jim
    July 15, 2009 at 6:12 pm

    Like many, glossy screens are painful for my degenerative eye condition, and make focusing more difficult. I have a hard enough time focusing on the screen, even without the reflections that the glossy screen brings and the migraine headaches I’ve gotten as a result. I even avoid TV’s and displays with glossy bezels because it hurts my eyes.

    My family would buy a 24″ iMac, a laptop and a 24″ Cinema Display right now if they were all matte. I’d even be happy to pay an extra $50 for the privilege of not being in pain.

  192. 201 R Kirkman
    July 15, 2009 at 6:14 pm

    I won’t buy a Mac with a glossy screen. I’ve tried it in my studio and hated it. My studio configuration doesn’t allow for moving the position of my computer, and I am not willing to work in a darkened room. So, despite the fact that I’m sorely in need of a computer upgrade, I won’t be buying a glossy-screen Mac. I had hoped Apple would come out with a mid-size Mac tower (since a Mac Pro is overkill for me) and I would pair it with a 30 in matte display, but it doesn’t seem like that’s going to happen either.

  193. 202 Ernie
    July 15, 2009 at 6:19 pm

    Apple, please listen to your customers!

  194. 203 Mike
    July 15, 2009 at 6:20 pm

    As a photographer, I had to buy a used MacBook Pro in order to upgrade AND get a matte screen. Bring back the matte option!

  195. 204 Nick
    July 15, 2009 at 6:23 pm

    Just read the rumors today on AppleInsider that Apple is considering more matte options across its lineup. Hooray! I’ve been holding on to my white, matte-screen iMac because I just can’t tolerate the glassy screen of the aluminum iMacs. I’ve tried them in stores, and after about a half hour of trying to see through the glare, I’m left with a throbbing headache between my eyes that lasted for hours. Please, Apple, bring back matte screens on your iMacs.

  196. 205 Sean
    July 15, 2009 at 6:36 pm

    Dear Apple,

    Please bring back matte displays, I would like to purchase another Apple laptop when my 15″ 2.5 MacBook Pro eats it for good. But I WILL NOT PURCHASE A GLOSSY LAPTOP. ibuypower dot com makes a pretty decent laptop at fair prices, and they are pretty damn tempting.

    Sean

  197. 206 Stef Jaconelli
    July 15, 2009 at 6:42 pm

    I’m a photographer with a matte iMac and a matte Powerbook. I need to upgrade both, so I will be upgrading to Microsoft Windows PC’s with matte screens. Professionally I simply cannot use a glossy screen. The photographic and video industries have always championed Macs as their industry standards, but I don’t know a single Pro who has bought one of the gloss-screened Macs. Not one.

    Unless I get a better Apple matte option in the very very near future, I will be switching to Microsoft Windows PC’s – as much as I hate to do so.

  198. 207 Mike
    July 15, 2009 at 6:56 pm

    I have a glossy Macbook Pro at work. The reflections are extremely distracting and a source of fatigue. I am considering offering to personally pay $200 to have the glossy screen replaced with a matte one by an aftermarket vendor. If it was my personal machine I would do it in a heartbeat but I have to contend with the IT department, (Apple warranty questions, no accounting mechanism for employees to personally put money toward a capital item etc.,) when dealing with a company computer.

    I am holding off on upgrading the Macs at home until matte screen options are available.
    Apple really dropped the ball on this one. The all-black glossy screen looks sharp and stylish from a distance but it is a blatant case of elevating form above function, (a pitfall that Apple has fallen into in the past with mice). To put it bluntly this approach is bad engineering. I have always considered Apple to have better engineered machines than its competitors but this is emphatically not the case for their current generation of screens.

    It was a bad marketing decision for Apple to go with glossy only. The lack of a matte screen option (for which many professional users would be willing to pay a premium) is undoubtedly costing Apple sales.

  199. July 15, 2009 at 7:01 pm

    We have been using older, matte-screen iMacs and iBooks exclusively in our editorial office for the past few years – waiting to get them replaced once Apple offers a Matte option. This is starting to get both sub-optimal for me and expensive for Apple as the logic board of my old iMac G5 has been replaced the 3rd time already under warranty. Fortunately I live in a country with extended warranty by law… and a country that’s watching it’s worker’s health: in Austria glossy displays are prohibited by law in the workspace.

    Should there be no option available in the future for non-glossy iMacs our office will likely do what they did for recent added seats – get a cheap MiniMac and an affordable Acer LCD which is both big and matte – and the combo is less than a glossy reflective iMac plus the Acer monitor over here carries 3 years full warranty.

  200. 209 BJ
    July 15, 2009 at 7:14 pm

    The monitor screen is such an important part of a computer to me that I have not purchased an Apple Computer since they started making all shiny screens – and I buy new computers frequently. Glossy screens are a joke to me and I have never understood the trend, other than people thinking they look fancier in a store. I personally think they look cheaper and the reflection is very annoying. The screen is a very important element of a computer to me. I hope Apple starts offering matte screens again.

  201. 210 Julien
    July 15, 2009 at 7:16 pm

    I currently have a MacBook Pro with a matte screen, and will be in the market for a new one soon. One thing I was dreading was the fact that a new MacBook Pro would not have a matte screen. Having seen both matte and glossy Apple screens, nothing compares with matte. Matte provides a much more pleasant computing experience and allows me to work with my photo and video work without any hassles.

  202. 211 Si
    July 15, 2009 at 7:33 pm

    I use a MacBook Pro split between our architecture studios and travel. Our studios are well lit via large floor to ceiling windows, and an abundance of skylights. One of our colleagues ‘upgraded’ his MacBook Pro to a unibody model – of course with a glossy screen as there is no matte alternative on a 15″ MacBook Pro. It’s absolutely redundant in our studios – all one can view is one’s own reflection in the screen … On the road it is even worse, trying to win over clients by showing them images on the glossy screen … We use Mac Pro desktops. We are more than happy with our matte-screen Apple setup …

    However NONE IN OUR COMPANY WILL BUY ANOTHER GLOSSY SCREENED LAPTOP. IT IS ABSOLUTELY USELESS IN OUR WORK ENVIRONMENT/FOR TRAVEL/PRESENTATIONS TO CLIENTS IN THIER OWN ENVIRONMENTS. WHY SPEND 1.5-2k on unusable hardware?

    APPLE, GIVE CONSUMERS THE OPTION TO CHOOSE A MATTE SCREEN WHEN SPENDING THOUSANDS OF POUNDS ON OUR HARDWARE – NONE IN OUR COMPANY WILL BUY ANOTHER GLOSSY SCREENED LAPTOP. WE CAN NOT WORK EFFICIENTLY WITH HIGH GLOSS SCREENS. WE DO NOT WANT TO BE FORCED TO ‘UPGRADE’ TO THE CUMBERSOME 17″ MacBook Pro with an antiglare, matte option

    Unfortunately we have little alternative but to put off upgrading our machines, or seek a rival competitor, regardless of the operating system … (At least Windows 7 is looking a damn sight better than Vista) 😦

    SNOW LEOPARD WITH GLOSS SCREENS or Windows 7 with matte screens …. so far it’s looking like Microsoft Windows 7 with matte …

    COME ON, APPLE, SORT IT OUT.

    —————————-
    15″ MacBook Pro Late 2008 (last MATTE SCREEN MacBook Pro)
    8 core Mac Pro
    32gb iPhone 3GS

  203. 212 Brian
    July 15, 2009 at 8:08 pm

    The last thing I want to see – when trying to write a paper, construct a website, edit video, or process photographs – is my own face. If I wanted that I’d buy a mirror.

    Apple, please offer your whole line (but especially all MacBook Pros) with matte screens. I would have already bought a 13″ if it were offered with a matte option.

    Mac Pro 3,1 (8 core, Early 2008)
    iPhone 3GS (32GB)

  204. 213 Tom the Kiwi
    July 15, 2009 at 8:11 pm

    I’m really glad someone started this post. I think everyone has already said everything I wanted to say and I have already e-mailed Apple twice about this. Apple, you really let the pro community down. I really hope Apple follows through and offers the matte screen again. Just wanted to add my support to this forum.

    Cheers

    Tom

    • 214 macmatte
      July 15, 2009 at 8:21 pm

      Blog Editor’s comment:

      There’s benefit in saying it, even though it’s been said before. There is impact in numbers. Also, Apple needs to hear – not just the arguments for bringing back matte – but also the stories of real people whose work and use of computers have been inconvenienced by Apple’s decision to remove matte screens from iMacs, MacBook Pros and Cinema Displays. Adding another story or anecdote to this site is always valuable, and appreciated. When people like Tim Cook say that Apple is not in business to serve the needs of all their customers (he made that comment in relation to netbooks), Tim needs to hear the actual real-life stories of how corporate decisions like that affect actual users.

      Actually, the lack of matte in the Cinema Display is not so problematic because we can always buy matte external monitors from Dell and other of Apple’s competitors, but when iMacs and MacBook Pros lose the matte option – and we love OSX – we have nowhere to turn to.

      According to reports, the TechRestore service does not seem a totally palatable option since – according to the MacWorld review – it damages the MacBook ever so slightly. Seriously, who wants their MacBook Pro, worth a few thousand dollars, damaged – even if it is ever so slightly, just to get a matte screen that Apple should be providing to meet the needs of their customers.

      Also, the PhotoDon matte films likewise are not a fully agreeable option. Reports indicate it is difficult to apply the film to the computer while avoiding entrapped bubbles and dust, thus making your beautiful Mac into an eyesore. Moreover, some reports suggest that the PhotoDon films degrade the resolution of the screens, and can affect the color accuracy.

  205. 215 Allen
    July 15, 2009 at 8:27 pm

    I’ve been holding out for a long time from buying a new Mac. I’m on an ancient G4 Powerbook 1.33ghz. My eyes can not tolerate the reflections on the glassy gloss screens currently offered. I use my Powerbook for work and personal purposes. When I’m at work, I’m either in an bright office or outdoors. I can not control the lighting, thus reflections would be a constant battle. The 17 inch MacBook Pro – the only model to offer an anti-glare matte screen – is not an option for me as it’s to big to travel with.

    Please bring the matte screen option back.

  206. 216 Marc in Chicago
    July 15, 2009 at 8:30 pm

    I wish Apple had a matte 13″ MacBook Pro!

  207. 217 Moof
    July 15, 2009 at 8:33 pm

    I prefer matte.

  208. 218 Hans Wollner
    July 15, 2009 at 8:39 pm

    Apple, please give us the option to choose matte displays!

  209. 219 Rick
    July 15, 2009 at 8:40 pm

    I’ve got an older 15″ Macbook Pro with a matte screen, and I love it … and need another one. But there’s absolutely no way that I’m going to get a new one unless I can get a matte screen on that also, without having to buy a 17″ model that’s too large to be practical for me. I’ve steered a few friends away from Macs for this very reason – they can easily get Microsoft Windows PC’s with matte screens, and have done so.

  210. 220 Dave
    July 15, 2009 at 8:47 pm

    If I want to look at myself I will buy a mirror, but not a glossy display Mac. Matte or nothing.

  211. 221 Grant
    July 15, 2009 at 8:53 pm

    Similar to Rick above, I have a Early 2007 Macbook Pro with the matte screen. Although sorely tempted to grab a new MacBook Pro 13″, the main thing that holds me back is the glossy screen. So at this point, I intend holding onto the older, matte-screen mac until I absolutely have to upgrade.

    i.e. by not having a matte option, Apple has missed out on a sale, as I probably would have upgraded on a 2-3 year cycle rather than a 4-5 year cycle that I will probably hold out till now.

  212. 222 bruno
    July 15, 2009 at 8:53 pm

    I have skipped the unibody Macs entirely due to the lack of matte screens. Much as I admire the design and need the extra speed, I cannot part with my trusty 15” 2.16 GHz MacBook Pro if there is not at least an anti-reflective option. If glasses can be treated to reduce glare, surely Apple can do the same to the glass component of its screens. Make it happen, Apple, and you will have another sale.

    A Chilean customer.

  213. 223 David K
    July 15, 2009 at 8:54 pm

    I bought a refurbished white iMac over a year ago because all the new ones had glossy screens. I’d like to get a 15″ MacBook Pro, but won’t do so until there is a matte option. Same thing with a new iMac.

  214. 224 Valentin
    July 15, 2009 at 8:59 pm

    Hi!
    I’m about to buy a MacBook Pro 13″ to replace my over 6 year old Powerbook 12″ … The Powerbook still works well, but, you know, some software programs I will need in the near future do not work on it. The only thing that’s holding me back is the glossy screen actually. I can live with the integrated graphics chip and SD card slot instead of ExpressCard, and a USB2 instead of USB3, and Firewire 800 instead of 3200 (thinking about the future 😉 … I don’t need them :P..).

    There is no way I will buy a glossy MacBook! I have come to the point of looking at Lenovo Notebooks with Linux … But I want Mac OS! So please give me some anti-glossy screen!
    I need the “Pro” MacBook for working several hours a day and my eyes are a lot more relaxed on a matte screen. Sadly a matte external monitor is not always an option for me on the move. So please, Apple, give me a matte option and I will buy it, and yes, if you insist I will happily pay the $50 upgrade for this matte option, even if there should not be any price difference.

    Best regards,
    Valentin

  215. July 15, 2009 at 9:04 pm

    As a graphic artist, matte screens are essential. I need to know that what I’m seeing is what will be printed. I realize matte screens are available in the 17″ MacBook Pro model but to me a laptop should be portable. I have a 15″ MacBook Pro at the moment but would love to downsize to the new 13″ – but that gloss is keeping me from taking the plunge! Mattes for everybody please!

  216. 226 Christian
    July 15, 2009 at 9:05 pm

    Please bring back the matte screens! I have a hard time matching colors with the glossy screens!

  217. 227 Louis
    July 15, 2009 at 9:06 pm

    Oh please Lord let it be true!!! Apple Insider are reporting a change of heart may be imminent from:

    http://www.appleinsider.com/articles/09/07/15/apple_may_extend_antiglare_display_option_to_more_macs.html

    Go on Apple … give us matte lovers the option!

  218. 228 Anders Langaard
    July 15, 2009 at 9:08 pm

    +1 for matte!

  219. 229 Jimbo
    July 15, 2009 at 9:15 pm

    I want a portable Mac to accompany my desktop Mac Pro. The rumor of Apple bringing back matte screens is finally some news that I can pull the trigger with full satisfaction that I’m getting all I want in a portable. What possessed Apple to think gloss was suitable for a laptop on the go? Sure you can put you hand over the iPhone or tilt it away from full sunlight, but not a Mac. Also i want with a 24″ Lacie display for the Pro, primarily because of Apple’s fetish for gloss.

    Simply put … Apple are losing business and complete satisfaction from professionals and users in the know. Apple, like any business, has ultimately got to make money, and in the long run they are alienating their long established and committed user base by not offering the matte option. Therefore, it makes sense, if this rumor becomes reality, that Apple is interested in continuing to secure its business.

    Come on, Apple, by meeting the demanding needs of the professional, you’ll easily meet those of the consumer. That’s what had defined Apple, not the reverse of recent years. A Mac is not an iPod, certainly since only the polycarb is now designated consumer level.

  220. 230 Roman
    July 15, 2009 at 9:17 pm

    My first Mac was a Macbook Pro with matte screen. Later on I had to work on a glossy screen iMac and absolutely can`t stand it. I`ve got several issues with glossy screen:

    – eye strain is very high with glossy screen … you can more or less blend out the reflections in your mind but the eye still constantly refocuses between the content and the reflection. Working 9 hours a day on a Mac with glossy screen can really be a pain!

    – I work on graphics and photos all day long … they look great on a matte screen but O dear what is that on the glossy screen? Is this crap really what I came up with? Glossy screens are great for consumers because everything looks great, but not for professionals who like things the way they are.

    – reflections … my ego probably isn’t big enough to see myself all the time

    I was keen on spending more money to get more processing power but till the matte option is coming back I’m holding off too. I don’t care how my MacBook looks or if Apple saves a couple of bucks with leaving out the anti-glare finish, but the MacBook Pro is a tool for professionals (or I thought this would be the case) so, Apple, please bring back the matte finish. Hell, I even would spend the money to get it as an option (god I loved it back then when matte was standard).

  221. 231 Mike
    July 15, 2009 at 9:30 pm

    I am a long time Apple user (20+ years). I upgraded from my Powerbook G4 to a 15″ MacBook Pro in January. I had never had a glossy screen but was left no option by Apple. I have tried and tried to “get used to” the glossy screen to no avail. It gives me significant eye strain and headaches. I have ordered a matte screen cover to hopefully do away with this terrible problem. I am very unhappy with Apple and will certainly never buy another computer from Apple with a glossy screen! I am a small business owner and will not buy glossy screens for my business – they are unhealthy.

  222. 232 Mark S
    July 15, 2009 at 9:46 pm

    The problem is glare and reflections on glass displays. Matte screens don’t have that problem, but look dull and faded next to glassy screens.

    There is anti-reflective glass- it costs a bit more than the cheap reflective glass, but cancels out 99% of the glare and reflections.

    What’s good about it is it looks just like regular glass, so the contrast, clarity and color of glass still remains.

    Why Apple uses cheap reflective glass when they could use the better glass is beyond me- trying to increase their profit margins I assume.

    I calculate it would add about $60 per machine to the price for this type of quality glass.

    Lots of suppliers available and volume purchases would kick down the price in this rough economy.

    # American Computer Optics, Inc. (www.acoinc.net)
    # Eyes Off (www.eyesoff.com)
    # Field Optics (www.fieldoptics.com)
    # Hydrophobics (www.hydrophobics.com)
    # Plasma Guard (www.plasmaguard.com)
    # Port Window Glass (www.portwindowglass.com)
    # UV Filtering Glass (www.uvfilteringglass.com)
    # Water White Glass (www.waterwhiteglass.com)

    Apple can do it if they want too.

  223. July 15, 2009 at 9:49 pm

    I’m a professional photographer who spends a lot of time looking at screens, and I can’t believe Apple doesn’t offer a matte option on the whole MacBook Pro line.

    When I last bought a new laptop in 2006, I foolishly got the glossy screen option because Apple said it was great for photos. Well, it’s not. If there is a window or other light source behind you, it is VERY distracting and hard to focus on the image, unless you turn the brightness way up, which ruins the calibration of your screen!

    And my screen is much less glossy than the new unibody screens. I want to upgrade but I’m waiting in case the matte option comes to the 13″ and 15″ MacBook Pro. Firewire 800 came back to the 13″ MacBook Pro so maybe there is hope. I’ll hold onto my cash in the mean time.

    I do more serious editing using a 23″ Cinema Display, but even that has gone gloss now. What were Apple thinking?? I’d happily give Apple the money if they had a matte 24″ screen. Apple is forcing me to spend twice as much to buy an Eizo screen, or buy a used 23″ matte Apple display.

    Grr.

  224. 234 Peter Moss
    July 15, 2009 at 10:02 pm

    I was about to buy the old white 24″ iMac back in August 2007, when I decided to wait for the new iteration. Bad decision – the next generation of aluminum iMacs only came with glossy screen. When I tried the new aluminum iMac in the store, I just couldn’t get used to the high gloss with all the reflections in dark areas and all the glare from background lighting. I tried using one at a friend’s place – same problem. I don’t see how anyone can use the glossy screens without straining to see “through” the reflections, or how could someone realistically check for screen uniformity or accurate color brightness with all the reflections on a glossy screen?

    I decided to forgo buying an iMac because of the glossy screen. If Apple decides to re-instate the matte option, I will definitely consider switching. There’s a reason why CRT monitors went from bare screen to anti-glare.

    Matte is such a simple option to offer. Apple, please give us back the matte. It’s important to many of us … you could say it matt-ers.

  225. 235 Jim
    July 15, 2009 at 10:41 pm

    I currently own a 2007 15″ Macbook Pro, a Mac Mini, and a Mac Pro (2.8 GHz Octo). I have told Apple before via their Macbook Pro feedback link that I will NOT buy another Macbook Pro unless the matte option is returned. I will be replacing my current MacBook Pro next February, and if the matte option isn’t available at that time I will simply go back to Microsoft Windows 7 on a Lenovo Thinkpad. I sincerely hope today’s rumors regarding the return of the matte option are true, I would love to get a Unibody MacBook Pro with mobile Nehalem processor and matte screen next February. Bring it back Apple!

  226. July 15, 2009 at 10:46 pm

    I tried to make the glossy work, but my eyes could not deal with the strain caused by the glare. Let us hope that Apple will give us a matte glass preference and not just strip off the glass and charge us $50 for less product. If CRTs can offer a matte finish on their glass so can Apple. Unless Apple decides to offer a matte glass option, I will no longer be able to recommend Macs to family, friends, and business associates. As for me, my next computer will be a hackintosh unless or until Apple offers a viable matte glass option.

  227. 237 David
    July 15, 2009 at 10:53 pm

    I have been an Apple customer since 2001 and have bought various Macs over the years – Mac Mini, iMac 24″, MacBook, MacBook Pro 15″, MacBook Pro 17″

    The glossy iMac 24″ is unusable for software development, reading text all day on a glossy screen causes me considerable eye strain.

    I sold the glossy iMac and bought the last MacBook Pro 17″ with the matte display. It is a fantastic display and I still have that machine.

    Normally I buy a new machine each year, but since Apple went gloss crazy, I have no real choices (since I already have a MacBook Pro 17″).

    By the way, the Apple Cinema Displays are awful … it is not just Apple, but it is an industry disgrace that we do not have super-high DPI screens … LCD technology has done nothing much in the last 5 years. What’s the point of having a 30″ display if the DPI is so rubbish that you cant even read 8pt text on it!!! I would much rather have a 15″ display with 200dpi than the current 30″ on offer.

  228. 238 Mario
    July 15, 2009 at 10:59 pm

    I prefer matte screens, but I don’t like how the matte option looks like on the 17” MacBook Pro. The aluminum bezel just doesn’t fit into the rest of the MacBook theme and looks completely discontinuous and, dare I say, ugly. The black plastic hinge cover spoils it. The previous generation looked so much better put together.

    I hope Apple manages to recover from this, or else they will lose a lot of customers.

  229. 239 Jeff R
    July 15, 2009 at 11:21 pm

    I’m glad I still have my matte Apple 22″ Cinema Display (purchased over 8 years ago and still works great), because I really didn’t care for the glossy screens I saw on some recent Macs.

  230. 240 Lachlan
    July 16, 2009 at 12:36 am

    Likewise I have a matte Cinema Display hooked up to my glossy iMac. In the afternoons, the matte display is the only monitor I can see anything on. At times the glossy iMac is like a mirror. (Fine if you like looking at yourself all day, but I prefer to do my work!)

    Bring back the matte!

    Cheers.

  231. 241 Rox
    July 16, 2009 at 12:42 am

    More than “will not buy” a glossy, in fact I am not buying. Not a future tense, but present. I want to replace my 15″ MacBook Pro with a unibody one, but I’ll wait until they offer the matte option. Also, to be honest, it’s the biggest (in fact, only) warning I give to all people interested in a new Mac … Make sure you could live with glossy, because I can’t. Guess what, I have 2 laptops and 3 LCD display, all of them are matte. This didn’t happen by accident … I don’t care what Apple think about – I’m the one sitting behind the monitor 12 hours a day.

  232. 242 Don
    July 16, 2009 at 12:57 am

    It’s unfathomable that Apple has stopped offering matte displays. The display is the window into your computer experience. You just can’t mess with that. There are plenty of people who will never go for a glossy display because of the glare and hard reflections. My main use for my Macs is not to watch movies or viewing photos. The decision to offer glossy displays only, surely has made Apple lose any new business from me. I decided to keep my 2.4GHZ MacBook Pro for longer and I just bought a couple of extra used 23″ matte Cinema Displays.

    What I really want, however, is higher resolution displays in general. If you can put 1920×1200 in a 17″ display, surely someone can make higher resolution 20″, 24″ and 30″ displays.

  233. 243 Dave B
    July 16, 2009 at 12:59 am

    The glossy screens on the 24″ LCDs have been the reason my work has stopped purchasing Apple Displays. In Graphic Design a glossy screen is just not compatible. My work used to purchase an Apple Display with every Mac Pro. Now we don’t. Apple’s definitely losing business over this.

  234. 244 LexNeedham
    July 16, 2009 at 1:39 am

    I agree with Mario. Just give us a matte screen with a black bezel. Simple (and I’m waiting for this before buying a MacBook Pro).

  235. July 16, 2009 at 1:46 am

    I completely agree with everything you say. Matte screens are for serious users who need to get work done, at this point my 23 inch Apple matte screen is awesome and I’d hate to eventually in the future replace it with a glossy screen because it would conflict with workflow and choosing colours.

    Crossing my fingers for the matte screen to return to Apple.

    aleX

  236. 246 WT21
    July 16, 2009 at 2:01 am

    My 20″ C2D 2.16 iMac logic board is on the fritz (a known iMac issue), but I am spending tons of money to bandage it, and possibly repair it, because I WILL NOT buy a glossy screen. I am prone to headaches (literally), and that glossy screen will do me in for sure.

    Apple — you’ve got to bring back Matte, or make it an option.

  237. 247 Eric
    July 16, 2009 at 2:29 am

    Having used Macs since the very beginning, and since I have owned 7 different Mac machines, I can honestly say that the most enjoyable to use have been my Duo 230, G5 iMac and my wife’s MacBook Pro – all with matte screens.

    I do amateur photo work and find my aging eyes much less strained with a matte screen than on my son’s unibody, glossy-screen MacBook Pro. On that glossy machine, photo viewing, let alone any basic editing, is entirely useless in any environment other than a dark room. Even then, the higher perceived contrast with the gloss screen produces a false result with the photo that is printed.

    I also professionaly use my Mac for 3D image reconstruction of medical images, and the gloss screen is unacceptable. Has anyone ever been to a radiology suite and seen glossy screens? And these reading rooms are in pitch black surrounds! All the screens are matte!!

    Wake up Apple and smell the money you are losing by not offering a matte option on pro machines and on the iMac (a pro machine in its own right).

    My G5 iMac just died a premature death as I waited for a new iMac with a matte screen. Now I don’t know what I’m going to do since the current Aluminum iMac has no matte option at this moment. I will NOT buy a 24 inch glossy screen to accompany a new MacBook Pro, but I need the large screen realestate. Maybe a non-Apple product? Hum … just maybe. Kachink kachink Apple. All that money going south in that great sucking sound.

  238. 248 Jay Smith
    July 16, 2009 at 3:00 am

    I was about to buy a MacBook Pro a few months ago, but found that I couldn’t afford the 17″ model. Since the 17″ version was the only one with matte options, I didn’t have any options.

  239. 249 Dave O
    July 16, 2009 at 3:31 am

    I was looking to switch from PC to Mac but until they have a matte screen option I will NOT buy a MAC. I use my rig for work in all sorts of places and it is crazy for Apple to think that the shiny screen works in real life situations.

  240. 250 David S.
    July 16, 2009 at 3:41 am

    A glossy screen is a deal breaker for me. As a consultant, I use my machine in several different work environments per week, most of which have overhead fluorescent lighting. I’ve been putting off getting a new MacBook Pro for a while, and even replaced the logic board on my current matte-screen 15″ MacBook Pro to try to extend it, rather than have to buy a new one with the dreaded glossy display. Apple’s test marketing of trendy hipsters does not trump my ergonomic health, and the 17″ MacBook Pro isn’t portable enough for me. Hopefully today’s rumors about Apple considering bringing back the matte screen are true. I’ll be the first in line at the Apple Store the day they come out.

    David

  241. July 16, 2009 at 4:17 am

    As a 3D visualizer for Architects, most of my images end up being printed. The 24″ LED Cinema Display would be perfect for my needs if only it were a matte display. I require matte monitors because matte monitors more closely approximate how a final printed image will appear. Because glossy screens artificially boost contrast and color richness, I end up producing images that only look good on my monitor – but when my images are printed or viewed by someone else, the colours are all messed up. I consider colour the most important part of my work, and this is the main thing holding me back from buying glossy Apple displays in future. Also, glare and reflections can be quite distracting on glossy screens, although this is mostly a problem with greys and blacks.

  242. 252 Doug
    July 16, 2009 at 5:47 am

    Earlier this year my wife bought a superseded 15″ MacBook Pro to avoid the glossy screen – one of the last three in the store. I would like a unibody MacBook Pro, but not with glossy screen. I’ll stick to my G5 desktop and perhaps pick up a matte-screen model secondhand. In the meantime I pry her matte MacBook Pro out of her hands when I need to be away from my desk.

    Come on, Apple, stop ignoring those customers who clearly can’t stand the glossy screens. Rectify this mistake by offering a choice.

    Doug

  243. 253 SWJenner
    July 16, 2009 at 6:07 am

    I spent more than 35 years working in data processing, from a humble computer operator in the 1970’s to an IT manager, after which I retired due to ill-health. Throughout that period, the main request from operators and data entry clerks etc. was for some form of glare reduction for the CRTs that were the only available input devices for most of that time. We tried anti-glare polarising film for the windows behind the clerks, we tried venetian blinds … We had polarising glass screens that hung onto the front of the CRTs, we had a sort of nylon mesh device that worked in the same way. This applied to the majority of users too!

    Then, in the late 90’s, we started to get the first LCD screens, like the ones from IBM, 14 or 15 inches, I think … They were a beautiful thing, everybody loved them, even at £800!

    Less than ten years later, Sony started to produce their glossy screen laptops, and I remember seeing them in a computer store and thinking that they must be absolutely mad. They were reintroducing what had been a completely unavoidable problem with CRTs for no other reason than marketing glitter?

    Fortunately, when I finally bought myself an Apple machine, I inadvertantly bought the last matte 15 inch MacBook Pro in June 2008 from what was then a choice. I say inadvertantly, because I had debated for a few years about whether I needed a laptop or not, and when I finally jumped, I did not realise that this was the last matte-screen model that Apple were to make.

    Now, I am thinking of replacing my desktop PC, and would love to get an Apple, but my choices are REALLY limited. I have to choose either a Mac Mini and suffer the inconvenience of the thing grinding to halt when more than three applications are opened, or a MacPro, which is brilliant, but far more power than I really need. Funnily enough, I went to an Apple store yesterday and tested the Mac Mini to see how soon (according to my theory) it would take to crap out, and it was indeed not long.

    So … Apple … We either need a midrange desktop (without a matte screen) or we need an anti-glare option on your otherwise excellent iMac, and we need it NOW!

    PS If you want me to upgrade my laptop for another Mac at some point in the future, you need to offer a matte choice on those too!

  244. July 16, 2009 at 6:42 am

    Back when our CRT displays had to be made of glass, reducing the glare was a real issue. The better CRTs had “thin film coating” to reduce the glare by way of destructive interference, similar to what is found on camera lenses. Anti-glare filters hung from the top of monitors in offices across the world. Now that we have plastic screens, why oh why would you make them shiny and glary? It’s nuts, it’s just nuts!

    I assume Apple is simply following the fashionable shiny objects trend. I hate to see the Apple I love become more about style and less about substance.

    I won’t buy anything with a shiny screen. Here’s hoping my Early 2008 15″ MacBook Pro has the longevity to weather the current storm of fashion that has gripped Apple.

    David.

  245. 255 Joe J
    July 16, 2009 at 6:44 am

    Glossy is horrible. Bring back matte on all models!

  246. 256 Myra
    July 16, 2009 at 8:11 am

    Gloss should be only used to put on womens’ lips.

  247. July 16, 2009 at 8:54 am

    Just bought a Dell Vostro 1720 due to its matte anti-glare display. Can’t stand glossy screens. Would have bought a 13″ or 15″ MacBook Pro if an anti-glare/matte display was an option. (I use a Mac Pro as my desktop). The 17″ MacBook Pro is too expensive, and I don’t want the tiny pixels that you get on a 1920×1200 screen at 17″.

  248. 258 Chris
    July 16, 2009 at 9:31 am

    If Apple does not offer matte on the iMac or MacBook Pro, then it’s a Mac Mini or Mac Pro, or move on I guess. Which at least presents some argument for a matte laptop.

    Oh well …

  249. 259 J-S
    July 16, 2009 at 10:54 am

    A matte screen 13” MacBook Pro would be lovely. Reflections of a glossy screen are so disturbing to me.

  250. 260 ed
    July 16, 2009 at 11:03 am

    Please please bring back Matte.

    Just bought a MacBook Pro 15″ unibody 2.53ghz from the Apple store and it’s a great, fast, machine but am sending it straight back as its glossy screen is just too hard on my eyes.

    I’ve used Macs for 16 years for photographic work and this is the first time I’ve had to do this.

    Ed

  251. 261 Wayne Andrews
    July 16, 2009 at 12:01 pm

    I will not buy a Mac unless it has a Matte screen.
    No Matte = no sale.
    Makes me appreciate my 6+ year old matte-screen iMac all the more.

  252. July 16, 2009 at 1:47 pm

    As a graphic designer I too agree that there should be the option for anti-glare screen.
    Apple must extend the matte option to the other MacBooks sizes and even for the LED Cinema Display.

  253. 263 Brett
    July 16, 2009 at 1:49 pm

    I came here just to vote for matte screens. I want a new MacBook so bad, but I don’t have the money for the top of the line 17″. I am going to get the 15″ but it will pain me very much to have to deal with reflection on it like I do on my current screen. The lighting in my office is arranged so that it is always behind me, and I can’t do anything about it. I have to angle my screen just right to be able to see anything at all. PLEASE bring back matte screens!

  254. 264 Marco
    July 16, 2009 at 2:00 pm

    Bought a Macbook Pro 13″ 2.53 for better portability.
    Biggest mistake this year.
    I was using a MacBook Pro 15″ 2.4 middle of 2008 model, that was a real beauty.
    After a day at work using the 13″ glossy screen, I’m having trouble reading the text I’m writing here.
    I’m going to be patient and try to get an anti-glare film.
    If it doesn’t work I’m going to get a nice Microsoft Windows laptop and make it into a Hackintosh.
    Thanks for this website.
    Marco

  255. 265 Alois Mayerl
    July 16, 2009 at 2:08 pm

    I had bought a 24″ glossy-screen iMac last year and experienced the same discomfort. My eyes were too irritated by the glare and I had a headache 10 minutes later. I returned that iMac 15 minutes later. What a shame, Apple is still ignoring customers’ needs.

  256. July 16, 2009 at 2:35 pm

    I prefer matte displays over glossy / glass displays.

  257. July 16, 2009 at 2:49 pm

    My last Mac was an iBook G4 with matte screen and I won’t upgrade until Apple offers a matte screen on a small laptop again.

  258. 268 Kalsta
    July 16, 2009 at 3:03 pm

    Glossy displays are the reason I stopped buying iMacs. My latest purchases have been Mac Minis with the older style aluminium Cinema Displays — just purchased two more of these matte screen displays on eBay and they’re brilliant.

  259. 269 Neil Fiertel
    July 16, 2009 at 4:22 pm

    I was so put off by the glossy screen on the new Macs that instead of buying one, I bought a couple of DELL screens in protest .. right … DELL. ( great screens) Fact is, in order to do accurate graphics work, one must have a matte screen.

    I have the large Apple Cinema Screen 20 inch and it is matte in my model anyway and there is no way to use it and a glossy screen to work together.

    Apple must not allow choice to be left behind in this matter. A fifty dollar surcharge is a no-brainer to me. I would gladly pay the difference to be able to buy a nice new laptop with a proper matte screen.

    In the meantime I will continue to use my first generation MacBook Pro and the MATTE DELL SCREENS. Apple lost money on this purchase since I could not see myself fighting a losing battle with a mirrror shiny glossy screen. I have enough trouble getting images right with a matte one. If you build it, Apple, I will come … matte … I await thee …

  260. 270 Barbara
    July 16, 2009 at 4:33 pm

    I simply won’t buy a new MacBook Pro until the Matte screen option is back.

  261. 271 Russ
    July 16, 2009 at 4:38 pm

    I will not buy iMac or MacBook Pro without a matte screen because that is what I want. I don’t give a flying flip what Apple wants – I’m paying for it – and hear this: I will not pay $50 extra for what should be a standard offering. Also, clean up the hard drive interface and video problems while you’re at it.

  262. 272 Bill
    July 16, 2009 at 4:44 pm

    I would like to upgrade to a new MacBook Pro 15″, but I will keep my current one indefinitely. I can’t stand the glossy screen on my wife’s 24″ iMac.

    • 273 macmatte
      July 17, 2009 at 12:33 am

      Apple, a frequent comment on this forum is that, if Apple does not provide Macs (iMacs and MacBook Pros) with matte, anti-glare screens – then, for the time being, we love OSX too much to seriously move back to Microsoft. Instead, we will do our best to keep our current matte-screen Macs living as long as possible.

      Actually, nowadays, that’s an increasingly viable option: Leopard 10.5 is getting very stable, and the incremental visible (aside from under-the-hood) changes in Snow Leopard 10.6 are nice to have, but, as far as I can see, not game-changing essentials. Nowadays, most of the Intel-generation chips are fast enough for common daily tasks, such as email, web surfing and word processing.

      When I was FORCED to contemplate never buying another Mac again, but using my current 2.16 GHz white, matte-screen iMac for 10 years – initially I thought I would be missing a lot, but then I realized that 99% of the tasks I do today are going to be the same ones I’ll be doing 10 years from now. Hence, there’s no reason why my 2.16 GHZ iMac won’t be serving my needs adequately, barring failure of the motherboard (and hopefully no significant long-term degradation of the matte screen due to aging).

      As for extra storage, I could get a technician to change the internal hard disk, or attach extra external hard disks which are growing in capacity each month, it seems.

      If it came to the crunch, I could buy a new Mac Mini with an Apple-competitor’s external matte screen – assuming Apple keep offering an entry-level standalone model like the Mac Mini.

      Apple, I thought that marketing people, like your VP of Marketing, Phil Schiller, had a job description of keeping its customers lusting for new products, and wanting to upgrade – not because they have to, but because of the lust factor of owning newer Macs. Isn’t it, therefore, silly that, just by refusing to offer a matte screen option, you are quenching the Mac-lust factor, and forcing us to come to our senses, and realise that we really did not have to upgrade our Macs every two years – and that, even if we did not – life would carry on very adequately with our existing equipment.

      This is not what marketing people, like Apple’s Phil Schiller, want their customers to start thinking. But, take note, that is how a large number of people, who have posted on this forum, have been FORCED to start thinking.

  263. 274 kevin c
    July 16, 2009 at 5:18 pm

    I want to buy a 13 inch MacBook Pro. But I cannot abide glossy screens.

    I think it’s a good thing that Apple keeps it product lines simple. For instance the simplification of the MacBook Pro line with the unibody 13 inch Mac becoming a ‘pro’ with a Firewire 800 port, card reader and long life non-removable battery. Excellent. But for the screen I cannot get on with a glossy. So like the 17 inch MacBook Pro – please offer an anti-glare, matte (or even transreflective) option.

  264. 275 rolfsf
    July 16, 2009 at 5:30 pm

    I’m still using my old matte Powerbook alongside a newer (matte) iMac, though I had planned to purchase a new 15″ MacBook over a year ago. I keep waiting for a matte screen – I still can’t believe Apple did that!

    Matte please!

  265. 276 Andrew
    July 16, 2009 at 5:38 pm

    +1 here for Matte screens. I get migraines from looking at glossy screens.

  266. July 16, 2009 at 5:45 pm

    Glossy displays are terrible. Apple, please bring back the matte option.

  267. 278 Gerrit
    July 16, 2009 at 5:46 pm

    I’m considering buying a MacBook, but the only reason I don’t is the glossy screen – really hate it.

  268. 279 Brad
    July 16, 2009 at 6:19 pm

    The day the matte MacBook Pros are available (in 13″), I will buy one.

    That very day.

  269. July 16, 2009 at 6:34 pm

    Apple, I’m all ready to purchase a new MacBook Pro once you provide at least a similar option for Matte screens as you have with the 17″ MacBook Pro. Otherwise there’s no way I’ll upgrade.

  270. 281 T B
    July 16, 2009 at 6:42 pm

    I was really disappointed that the new unibody 15″ MacBook Pro didn’t have a matte option. I bought a black MacBook for my wife and the glossy screen drives us crazy. I still use my old 12″ matte-screen Powerbook for travel-related gigs and refuse to buy a new machine until Apple offers matte displays. The 17″ MacBook Pro is too big for my needs. The 15″ is perfect.

    Glad to know they are listening.

    tb

  271. 282 Don Bateman
    July 16, 2009 at 6:51 pm

    I have used a Mac since 1984 shortly after they were released. I am a retired cinematographer. I am very familiar with professional standards of color timing and the precise control of light.

    I don’t think Phil Schiller, Apple’s VP of Marketing, really believes what he is saying to justify the nearly exclusive use of glossy screens in the line up. I think Steve Jobs is driving this and others at Apple are spouting the party line in fear of retribution. I say this reluctantly as I admire Steve Jobs greatly for his singular vision and courage in defying reprehensible trends in the digital world.

    I’m lucky. I am only interested in the 17″ MacBook Pro so I do have the option for a matte screen. I also use this to drive my existing wonderful 30″ Apple Cinema Display which is, thankfully, only matte.

    The sole advantage of glossy is deeper blacks, however, glossy screens make the rest of the color gamut inherently “cartoon-like” and unacceptable to a working professional color timer. Rendition of color across a glossy screen is inconsistent.

    A laptop is a portable so, by definition, control of lighting is nearly impossible. I could turn off all the lights, line the whole room with black velvet and still have the light from the screen bounce off my face and see that reflection. No, I’m not going to take the next step and wear a black velvet hood over my head.

    The professional user base, that kept Apple from going under, in the bad old days are vocal enough to at least force Apple from removing the matte option from the 17″ MacBook Pro.

    If I were a youngster I would would be inclined to at least listen to experienced working pros on their nearly unanimous preference for matte. There was an instructive comment from one user on this forum about school children flocking to the matte screens and shunning the glossy. That alone should be proof enough.

    Why are these “surveys” not broken down by “publics”. Any professional marketing person knows full well that there is no such thing as the “the public”, singular. In marketing, the word “public” is a plural. There are numerous “publics”. To over simplify, there is, at least, the “professional public” and the “wow that’s shiny” public. I definitely get the sense from this forum that it is made up of the “professional public” and it is close to unanimous in endorsing the matte screen and that endorsement is passionate. Nearly everyone here has taken the trouble to be articulate and compose their posts with care and make a specific and credible argument.

    I will take responsibility for personally bringing about the “switching” of most of my extended family and close friends to the Mac. I did so on the strength of my professional credibility and passion. The long term viability of any product is ultimately dependent on word of mouth. If Apple must be content with a ceiling of 10% market share in order to retain that passion of credible professionals then I submit that it is worth it in order to retain this advantage. Besides 10% of the world market is enough and 10% is a ceiling that is not too high a price to pay to retain that word of mouth.

    Apple, Steve, don’t betray that loyalty and passion or you’ll ultimately and eventually fail and that would be truly tragic for the whole industry.

    Apple, continue to champion open standards on the lower echelons of the software stack essential to future interoperability across platforms. Linux alone can’t pull this off. Thus, if Apple fails, we are all in a “bag of hurt” as Steve Jobs so accurately describes HDMI and BlueRay, Silverlight, Flash, DRM, etc. Apple’s voice is an essential ingredient countering such tyrannical trends. Thus, from a very broad perspective, Apple must not be allowed to fail over issues, such as the matte screen issue, which are easily fixed and, by comparison, trivial.

  272. 283 Dave Hagan
    July 16, 2009 at 7:35 pm

    I believe that an anti-reflective matte finish on a portable is an absolutely essential option that needs to be offered across Apple’s product lines. It’s a shame that Apple has chosen only to offer the matte finish on the most expensive MacBook Pro. Personally, I purchased the 17″ MacBook Pro because it was the only model to offer a matte display. I hope that Apple will recognize the error of its ways, and again offer customers who wish to buy a 13″ or 15″ MacBook Pro the ability to enjoy the same gorgeous anti-reflective treatment that I enjoy on my 17″ MacBook Pro.

  273. 284 Chris
    July 16, 2009 at 8:16 pm

    My Powerbook G4 (867mHz!) desperately needs replacing and I am waiting for a matte or anti glare option with the MacBook Pro 15′. I have tried out MacBooks with glossy screens on several occasions. I have tried to bring myself to liking them. Then I tried hard to bring myself to at least accepting them (It felt like the day this French farmer we were staying with cheerfully placed a plate with 2 dozen fresh oysters on our dinner table: “bonne appetite!” he said, but I just … anyway). I will NOT buy any compter with a glossy screen. I’d love to oblige and be polite and everything but … just can’t. I’m most terribly sorry, Apple.

  274. 285 Chris
    July 16, 2009 at 9:05 pm

    I won’t buy a new glossy-screen Mac coz I work with my computer every day and simply can’t handle glossy displays. I would buy new Apple hardware if there would be the option for matte displays on at least 15 inches models. As simple.

  275. 286 Michael Bohlig
    July 16, 2009 at 9:17 pm

    I am a Mac user since January 1984, (one of the first purchasers in Santa Ana California), founded the first local-government users group there. I will continue to champion and buy Mac products, glossy or not, but strongly support the push for availability of non-glossy, matte screens (and FIREWIRE).

    Michael Bohlig
    mbohlig@cox.net

  276. 287 Wheetman
    July 16, 2009 at 9:46 pm

    Why does Apple continue to alienate the professionals that help put the company where it is today. Anybody working with colour critical applications knows that you simply cannot obtain an adequate calibration with a glossy screen. Couple this with the number of customers complaining of eye-strain and migraine given off by the glare on the glossy screens and you are left with those ‘Magpie’ consumers who fall prey to the eye-candy attraction of the mirror-like displays currently offered without option.

    All that glistens is not gold and may prove to be the downfall of the company over time. Taking away the freedom of choice over the screen options may cause more damage in the long run, as customers, such as myself, begin to worry that Apple is running the company for its own convenience and without a thought as to what the customer really wants.

    For instance, I am in need of a new monitor for photography and video work. The current Apple Cinema Display that I have provides a matte screen, but it is old and in need of a refresh. The only other current option available is the new 24″ – Glossy.

    My browser is now pointed at the websites of your competitors – Eizo, or LaCie. Apple, I shall give you until September to see if a new matte 30″ screen with suitable resolution, contrast ratio and efficient calibration is made available. If not, that will be a sale you will have lost. If other people follow suit this year and maybe the next, and the year after, you will begin to see a drift away from the window of your products. Any shop designer knows that you need to get the window right to entice the customer to come through the door. Get your Apple Cinema Dispaly range right and you offer a window to the world.

    Matte and glossy screens should be made available as a choice across the entire range, without a punitive premium for those simply wanting the right tool for the job.

  277. July 16, 2009 at 9:53 pm

    I really dislike glossy displays. PLEASE make it at least an option for people that need matte displays. I would have bought an imac, but for me glossy is not an option. Thank you Apple.

  278. July 16, 2009 at 10:49 pm

    I would immediately order an 13″ MacBook Pro if there was an option for matte displays. Apple already added an SD-card slot, which is a must-have for me. The matte display option is even more important.

  279. 290 Scott
    July 16, 2009 at 11:05 pm

    Glossy screens are for entertainment, which has its place.

    Anti-glare screens are for work, for professionals. We need the option of quality equipment for “grown-up” work, equipment that keeps them more productive and promotes their physical health both short and long term.

    I realize Apple may be going to glass screens for durability and to support a transition to touch screens. Professionals can take care of fragile screens that help them get their work done, and we will not need touch screens even if they are supported by OS X.

    Apple’s decision on this issue leaves me wary of becoming further locked in to their products.

  280. 291 elmar
    July 16, 2009 at 11:41 pm

    Apple, please offer a matte screen soon … I don’t want to have to get a Microsoft computer!!!!

  281. 292 Scott
    July 16, 2009 at 11:51 pm

    The only reason for me holding back on buying a MacBook Pro is the lack of a matte display on the 15 inch models. I correct photos while I’m on the go and I’m constantly on trains, cars etc. where it’s prone to sunlight, so a matte, anti-glare display is much preferred.

    Apple, just do it … bring back the matte display and nearly 2000 pounds will be yours!

  282. 293 Scott Snyder
    July 17, 2009 at 12:25 am

    I won’t buy a glossy Mac, laptop or stand-alone display. My wife has a MacBook with glossy and it is absolutely annoying. I’ve used Macs since 1992 and cannot understand why Apple would force this issue. What is so tough about having a matte, anti-glare option on all Macs? It seems Apple is leaving the display realm for others to fill as they won’t refresh their line. An outdated 30″ Cinema Display (which I’ve been holding out for either a price break or a refresh for 3 years!) and then a 24″ glossy-only LED. How bizzare!

  283. 294 V
    July 17, 2009 at 12:32 am

    I am glad I bought my MacBook Pro/Apple Cinema Display a few years ago at the time when the displays were still matte by default. The glossy display is shiny and attractive at first sight, but is not an option for daily use for many people, including myself.

  284. 295 Neil B.
    July 17, 2009 at 12:42 am

    I’m waiting to upgrade from my 5 year old Powerbook until the matte screen returns to the 15″ MacBook Pros. I have tried a friend’s glossy-screened MacBook Pro and it doesn’t work for me. Given the variety of lighting conditions that I work in, I simply can’t use a glossy screen without considerable annoyance and distraction … and that’s not what I want from my Mac.

  285. 296 macmatte
    July 17, 2009 at 1:22 am

    The news today is that Apple’s sales marketshare is down 12.4% compared to last year, and that Acer’s and Toshiba’s marketshare increased.

    http://blogs.zdnet.com/BTL/?p=21183&tag=nl.e539

    No one is saying that Apple’s decrease is solely attributable to the lack of matte screens, or that Acer’s and Toshiba’s increase is due to the fact that those manufacturers do offer matte screen notebooks. (Lenovo also offers business and pro-level notebook computers with matte screens).

    However, see comment above (June 26, 2009: MacMatte) which details the results of a June 2009 MacRumors glossy vs matte poll, which indicated that 40% prefer matte and – significantly for Apple’s marketers – 19% would not buy glossy: that includes people who outright refuse to buy glossy, and those who initially bought glossy and were so disappointed that they would never again buy a glossy-screen Mac. Now, when 19% of Mac users refuse to ever buy your products, surely, surely, surely that has to affect sales figures.

    A common jibe from the glossy-camp is that these online poll results are skewed, and that really, the 19% glossy-refusal is actually too high. Okay, let’s run with that argument. If 19% glossy-refusal poll result is too high, and in reality, it’s half of that. That’s still close to 10% who refuse to buy glossy. That correlates roughly with Apple’s 12% decrease in marketshare.

    Remember my hypothesis made in comment 130 above: that Apple would not immediately see a drop in sales figures because of the lack of matte screens. This is because most people, who hate glossy screens, will keep continuing to use their current Macs, rather than upgrading. People usually upgrade every 2-4 years, so the eventual hit in Apple’ marketshare will occur gradually over the next 2-4 years.

    In my opinion, it is interesting that this drop in Apple’s marketshare is happening around 2-3 years out from the time it went all-glossy, because most people upgrade their Macs every 2-4 years.

    The full drop in marketshare has not yet occurred because – as you can see from the comments on this site – there are a lot of Mac users who are going past their usual upgrade timeframe, and continuing to use their existing matte Macs in the hope that Apple brings back matte screens.

    If a Mac user is ever FORCED to go back to Windows, it won’t be easy to get that user back again to Mac, particularly if Microsoft’s Windows 7 turns out to be even half as good as the consensus of feedback indicates. Apple simply has to bring back matte screens before the November 2009 Windows 7 launch, otherwise around 19% of Mac users could be FORCED, by Apple, to revert back to Microsoft from later on this year.

    In the past, a deterrent to switching between Mac and Windows, or vise versa, was the cost of paying for Microsoft Office for the new system, but with Microsoft’s proposed free online versions of Office, and the improvement in open source OpenOffice, there are now less cost-barriers for Mac users who are FORCED to switch back to Windows.

    I have always thought that Apple’s dramatic increase in marketshare, seen over the last few years, may not be a long-term trend, but actually a short window of opportunity that has been created by the dramatic shortcomings of Microsoft Vista. Vista has been a laughing stock, and that has definitely contributed to Apple’s marketshare increase. For instance, do you think that Apple’s “Get A Mac” advertisements would stand up as well against Windows 7?

    Apple’s true long-term marketshare trajectory will become clear probably a year after Windows 7 launches.

    I think that if Apple goes into the next round against Windows 7, with a 10-19% self-inflicted handicap – the percentage who refuse to buy Macs with glossy screens – I predict either further decreases for Apple, or at least stagnation and an end to the current increase of 1% per year.

    I think this issue of how marketshare ties in with matte screens is important. Why? Because it is almost certain that, in Apple’s boardroom, a conversation between Steve Jobs and probably Tim Cook went along these lines: “Apple is not in business to please everyone. If we remove matte screens, a small percent will complain, but a large percent of those will continue to buy Macs. Even if we lose some sales, the strong growth of Mac marketshare means we’ll be making tons of money, even without the people who need matte screens. Remember, Apple is in this to make money, and (Tim Cook explicitly stated that) Apple is not in business to please everyone. I think Apple’s bottom line sales profits will continue to be healthy even if we lose the matte screen community, such as graphics professionals. Because of the iPod, Apple has become such a strong contender in the youth market that we can therefore afford the slight loss of sales, even if we lose the graphics professional market.”

    Let’s see what happens.

  286. 297 Rob
    July 17, 2009 at 1:23 am

    One of my co-workers has a glossy iMac in our office. The reflections from the glossy screen are terrible. I’m ready to buy an iMac for my home, but I’m waiting until there is a matte option.

    I use a Mac Pro at work that has a matte-screen display. I expect it will be quite a while before I need replace the monitor. However, it will be my first non-Apple monitor unless there is a matte display from Apple by then.

  287. 298 ægil
    July 17, 2009 at 1:24 am

    I’ll cling to my late 2006 20-inch iMac till the return of the matte option. So far so good!

    Mandatory glossy screens is the worst thing that happened to the Mac.

    My eyes just cannot stand the glare when I look at the Macs in my local Apple authorized reseller. Requiring more brightness to offset the glare is not healthy for my precious eyes.

    As an aspiring hobby layout designer, I agree to a great extent with the the professionals who state their reasons for hating glossy screens.

    Apple, please promote healthy eyes!

  288. 299 macmatte
    July 17, 2009 at 3:11 am

    See Jason O’Grady’s article today entitled, “Apple reconsidering anti-glare screen options; users rejoice”

    http://talkback.zdnet.com/5208-11408-0.html?forumID=1&threadID=66823&messageID=1264240

    Jason’s article had an online poll, with these results so far:

    Question: What type of display do you prefer in a notebook?

    Matte 85%
    Glossy 15%
    Total Votes: 607

    I tracked the progress of this polls from the time when there were just 348 votes, and even at that earlier stage with half the votes in, the results were still 85% matte/15% glossy.

  289. 300 Thomas Midgette
    July 17, 2009 at 3:23 am

    I have been holding off upgrading my notebook systems in the hopes of a non-glossy, matte display from Apple, for over 7 months now. The 17″ MacBook Pro – the only model for which Apple offers the matte option – is overlarge for what I must carry between programs and in the field, and I’d love to get a couple 15″ (or 13″) Mac models for work, but the glossy screen is a dealbreaker. After seeing just how really lovely the matte-finished 17″ Apple MacBook Pro is, I really cannot justify purchasing a glossy 15″ or 13″ for the work I do, and will wait to upgrade until Apple provides the same treatment for the smaller MacBook Pro models.

  290. 301 Mary-Anne
    July 17, 2009 at 4:53 am

    I am an amateur photographer using Microsoft Windows as I am trying to learn about subtle Photoshop adjustments to improve my photos. I use a Samsung matte screen and I have a Spyder for colour calibration. I want my prints to be pretty close to what I see on my screen. As an amateur, I don’t need precise colour but I do want it to be pretty close and to look good. Some people I know are extolling the virtues of Macs and I have been considering a MacBook Pro, however, I absolutely would not trust the Mac’s glossy screen for what I am trying to do.

    It seems to me that the Mac’s glossy screen makes the photo appear overly contrasty – and then, when you come to actually print the photo, you end up getting a dull flat print (because the photo paper is not as contrasty as the Mac’s glossy screen).

    Also, if you Photoshop your photo to look good on a Mac glossy screen, it won’t look good if you send it to someone who views it with a regular matte screen.

    I might end up getting the 17″ MacBook Pro with the matte screen eventually, or I might stick to my current system once I see what Microsoft’s new Windows 7 can do. I am reluctant to switch to a Mac when I don’t know whether matte screens will be available in future. Apple may have lost me as a potential almost certain customer because of their glossy screens.

  291. 302 Dr. I. Margaronis
    July 17, 2009 at 7:19 am

    I cannot believe that Apple went for glossy screens. Anyone who does real work on a portable, as opposed to just watching images, must feel the same way. The same goes for their desktop screens. I haven’t bought a Mac monitor since this glossy nonsense started.

  292. July 17, 2009 at 7:59 am

    I purchased a MacBook Pro in spring 2008, the last model with a matte screen. It will be my last Apple laptop if I can’t get one with a matte screen. Period. I’d rather buy another tower, a monitor (matte screen) and get what I need for work, photography and graphic design. I think the marketing department at Apple has been smoking crack or something considering the large user base of photographers and designers that Apple has catered to over the years. Stevie, have you forgotten about us?

  293. 304 Joe
    July 17, 2009 at 8:12 am

    Apple, give us the matte option. Enough with the “ooh, it’s so shiny” effect.

  294. July 17, 2009 at 8:29 am

    Matte screens used to be a key hardware advantage of Apple’s products over competitiors’. Of course we would not buy the competitors’ products because of their inferior operating system software (OS). Now that Apple has downgraded its hardware to glossy screens, the purchase of the next Mac may have to wait until Apple ups the standard again.

    I actually bought a Unibody MacBook Pro 15″. I just hope for this to be my last ever glossy screen. It now has a anti-glare filter on it. But the result is not as good as a real matte display.

  295. 306 Diegol
    July 17, 2009 at 8:44 am

    Hi,
    i’m buying and recommending second hand matte display equipment since Apple “only” delivers glossy. I do not believe that “people love glossy”. I believe that people love to have the right of choice.

  296. July 17, 2009 at 10:44 am

    Hi, I would upgrade to a 15″ unibody MacBook Pro in a moment (and to the Cinema Display as well) but I absolutely don’t want or need a glossy display. The 17″ MacBook Pro model, with the ‘non-glare’ display, is not a viable option either (the 1920px-resolution makes everything too small for me).

    I have been an enthusiastic customer since 1994, if Apple can reconsider and kindly offer a matte display for the 15″ MacBook Pro – I’ll be the first who will buy it!. Thanks and greetings from Switzerland!

  297. 308 Peter
    July 17, 2009 at 11:07 am

    My office has full sun all morning. On an original matte-screen G5 iMac, I already struggle with the reflections. A glossy screen would be impossible because there are bright surfaces all around me. There are no angles available that do not include bright surfaces. I have only seen the new glossy screens in store where the stores have diffuse lighting so there are no reflections, or the reflections made the screen hard to use.

    My iMac really needs replacing, as does my laptop, but I cannot use a glossy screen, so these matte computers will have to last until the matte screen option is offered.

  298. 309 Robert L
    July 17, 2009 at 11:24 am

    Same here. I have one of the last matte screen MacBook Pro’s. I’d normally upgrade to a new one this year but this one is staying until I can get one with a 15″ matte screen.

    Apple, pay attention: No matte screen = No sale.

  299. 310 Tony D
    July 17, 2009 at 12:48 pm

    Please bring that Matt screen Apple. I’ve contemplated the purchase of another MacBook Pro but do not like or want the Glossy screen. It seems obvious to me that this option should be brought back on 15″ models and perhaps event he 13″ model.

  300. 311 Sarah
    July 17, 2009 at 1:03 pm

    I did not realize until yesterday that I could not get a 15″ MacBook Pro with a non-glare, matte screen. I went to the local Apple Store and checked out the difference, made the decision to get the anti-glare screen and now find out it is not even made for a 15″ Mac. I am an Apple fan and want to get a MacBook Pro but am reconsidering as I am not interested in trying to strain my eyes and see my reflection in the screen for the next few years. Apple, you need to reconsider this decision for your loyal Apple fans. That is what it is all about … retaining your loyal customers.

  301. 312 Jag
    July 17, 2009 at 1:21 pm

    I am a photographer, and accurate colours are vital to my work. This simply cannot be achieved with a glossy display.
    I have a stand alone-display for really accurate colour management, but I want to have a portable device that works good enough for quick changes in the field. A glossy display simply doesn’t work for me. If I cannot afford a 17″ MacBook Pro, or simply don’t find it worth the money, I’ll have no choice but to buy an older second-hand MacBook Pro with matte display.

    Overall I find it idiotic to even offer glossy displays. Old TV sets have been matte since the very beginning, and that for a very good reason: you are supposed to see what the screen emits, not what it reflects. Glossy displays are for the many people that have forgotten this learning, and are fooled to believe that glossy displays “looks better” or something. The colours and contrast might be in a way that it looks more vivid. But it is not the correct colours.

  302. 313 hcabbos
    July 17, 2009 at 1:44 pm

    Yep. I’ll keep my 17″ Apple matte LCD until it dies. A 21″+ Apple offering won’t be my next purchase until a true matte (not just anti-glare film) is brought back. Apple needs to realize that the creative community is what kept Apple afloat for so many years. It seems the iPod/iPhone has made them forget that.

  303. 314 Simon
    July 17, 2009 at 5:08 pm

    Desperate need of a new laptop. I want a 15 inch MacBook Pro. Won’t buy until I can have matte version as all my office environments (3 of them) have a window behind them.

    Come on Apple, sort your lives out.

  304. 315 Patrick
    July 17, 2009 at 5:08 pm

    I’ve been holding off buying a new Mac thanks to the glossy screen issue. I’m using an (by Apple’s standards) ancient G4 Powerbook and a Mac Pro with a *Dell* LCD display, which I use for developing video games. I’ve wanted to replace the Powerbook with a new unibody MacBook Pro, but I refuse to buy a machine with a glossy screen or a crappy integrated video chipset.

    Apple, why are you producing machines which are broken by design?

  305. 316 Kenneth Thor
    July 17, 2009 at 5:08 pm

    My wife and I use an old 15″ Powerbook with a matte screen and have no problems with it. I support MacMatte on this one!

  306. 317 Ed Hut
    July 17, 2009 at 5:23 pm

    Was waiting in full anticipation for the new MacBook range, ready to order one with the no-doubt improved features, only to find out that the 15″ and 13″ MBP’s no longer have the matte option. Hence, no buy from me. Good news for Apple is that I have yet to decide which other notebook to buy. (oh yeah, I also was about to switch from Windows XP to OS X, but that has yet to happen because of the glossy MacBook Pro’s).

  307. 318 Alia Khouri
    July 17, 2009 at 5:27 pm

    I have actually held off buying a unibody Mac because of the glossy screen, and have stuck with the last generation matte-screen Mac as a result. If aApple provides that option for the 15″, I will most definitely upgrade.

    AK

  308. 319 Bill McDermott
    July 17, 2009 at 6:54 pm

    I need the 15″ unibody MacBook Pro as a replacement for my aging 1.67MHz, G4 based 17″ matte Powerbook. I’ve been a constant Apple supporter since the PowerBook 180c, but can not use the glossy screen. And, the 17″ MacBook Pro is too large for my current needs.

    Apple, are you listening?

  309. 320 Joe Chip
    July 17, 2009 at 7:08 pm

    I want a matte option on my next MacBook Pro! I’ve got a 15″ Rev A that I’ve been waiting to upgrade until I can get a matte option!

  310. 321 peanutbutter
    July 17, 2009 at 7:26 pm

    Software developers want matte screens; offering matte screens is a must. +1 for matte screens, including the Apple Cinema Display.

  311. July 17, 2009 at 7:38 pm

    When considering the price of MacBook Pros, there’s simply no reason not to give customers a choice of matte screen. I’d also like to have Firewire 400 and Expresscard slots back. I’m not a soccer mom or a student. I’m a professional. That’s why I want to buy a professional laptop with professional I/O’s. I’m not looking to get dirt cheap prices, either. Good equipment costs money.

    Look at what Lenovo has done with their higher-end ThinkPads and steal their ideas. I don’t care if Apple is the first to do something or not. I just want a well thought out laptop that runs OSX. Fair enough?

  312. 323 Mark
    July 17, 2009 at 10:51 pm

    I can’t believe that glossy screens have taken over the whole MacBook Pro line. I can remotely understand the idea of having a glossy option for presentation purpose perhaps, but in order to do color correction for photography or film, matte has to be the standard. I now have a DELL screen attached to my Mac do all color correction. This is really annoying. Apple, please give professionals in the visual arts the option of a matte screen. It will be highly appreciated.

    Thank you

    Mark
    ——–
    Designer

  313. 324 ilene
    July 18, 2009 at 2:32 am

    I like to use my laptop close by a window, or with lights on, even outside. These are things that are made impossible by the glossy screen. I want to get a new laptop but will not until I can get a 15″ matte MacBook Pro. I don’t want a big 17″ laptop. The 15″ size is perfect. I am hoping these rumors of the 15″ matte option returning to the MacBook Pros are true.

  314. 325 macmatte
    July 18, 2009 at 2:45 am

    Does Jonathan Ive have a window office at Apple’s Cupertino campus? (Ive is chief designer at Apple).

    Steve, please give Jonathan a window office. In view of Ive’s achievements in world design, he deserves it. Oh, and ensure Jonathan’s glossy iMac directly faces the bright window.

    Then, finally, we’ll get action on these dreaded glossy screens, once Jonathan Ive has to use his glossy Mac every day facing a bright sunlit window.

    We need a separate petition to get Apple’s management to give Jonathan Ive a window office.

    In Steve Job’s case, he surely has a window office. We just need to get Steve to do more actual in-the-office, desk work, instead of going from one board meeting to another, walking around the Apple labs, and from one meeting to the next, then jetting off for strategic meetings at Pixar and Disney. Steve, you just need to actually sit still at an office desk for 8 hours, use your own glossy iMac, and use it right next to a sunlit, ceiling-to-floor-glass window. Then pronto we’ll get matte screens back.

    Steve Jobs, I dare say, with your portfolio as a global CEO, you have never done a full day’s work – 8 hours – sitting rooted to one spot at a desk, directly facing a sunlit full, ceiling-to-floor glass window, using one of your glossy Mac creations. That’s not what CEO’s do. Please. Try it.

    Otherwise – and I’m being serious here – if Steve Jobs, Tim Cook, Jonathan Ive and Phil Schiller – have never done this, then it is grossly inconsiderate what they have collectively done to us: removing the matte screen option, purely to achieve their (Jonathan Ive’s) vision of a beautifully stunning piece of artistic design – that is so out of touch with the practical needs of people who use Macs for real, daily work. It’s the computer industry’s version of top politicians who’ve totally lost touch with the people in the trenches.

  315. 326 Rav
    July 18, 2009 at 6:39 am

    No iMac for me until I can buy a matte display!

  316. 327 ListenToYourCustomers
    July 18, 2009 at 9:55 am

    Apple should remember that the glossy/matte issue has been with us for a long time – it goes all the way back to the beginning of printing photographs on paper. There were always those who preferred photos printed on matte paper, as well as those (a majority, granted) who preferred glossy prints.

    This glossy/matte issue will always be with us, since it is not a question of more/less advanced technology. It has to do with subjective use and preference. And the preference for matte is often (but not only) from the professional graphics crowd, a market which Apple claims to pursue.

    There is really no excuse for Apple not to offer the matte option on all its computer screens, and charge extra if needed to justify the supplementary stocking costs.

    Apple’s rigorous refusal to consider doing this is damaging its sales, reputation and image among the core customers that it should be trying to keep.

  317. 328 Tem
    July 18, 2009 at 10:16 am

    Luckily for me, there was a graphics card problem on my 2007 MacBook Pro, and there was only a matte finish screen to replace it. Hence, I ended up with a matte screen.

    Many brightly lit or light color backgrounds were distracting with the glossy screen. I realize some people like glossy things, but not all glossy things are good for all applications. So, it would be wise for Apple to offer the matte screen finish for “all” Mac screens.

  318. 329 Ben
    July 18, 2009 at 12:23 pm

    I emphatically prefer a matte screen.

  319. 330 Adrian Berggren
    July 18, 2009 at 3:34 pm

    Will not buy a new MacBook Pro until they’re matte.

  320. 331 Don Bateman
    July 18, 2009 at 3:42 pm

    I posted here before, but upon reflection (pun intended) I find that only a narcissist would want to spend their days staring at their own image superimposed on the external world represented by the content displayed on the glossy screen.

  321. July 18, 2009 at 4:10 pm

    I’ve bought new MacBook Pros every 2 years or so, but will be holding onto my current Santa Rosa release until matte screens come back. As a web developer, I just can’t deal with the gorgeous but not true-representation colors.

    Nor was I happy with the yellowish bottom part of the screen defect, which Apple has yet to acknowledge.

    http://cantonbecker.com/yellowish-macbook-display/

  322. 333 Kenstee
    July 18, 2009 at 5:52 pm

    Ready to buy two MacBook Pros – BUT NOT UNTIL I CAN GET A MATTE SCREEN!

  323. July 18, 2009 at 7:09 pm

    I use my MacBook Pro in many locations where I cannot control the lighting. My matte screen works well, but a glossy screen would be terrible. Please offer matte screen options for MacBooks and MacBook Pros.

  324. 335 Daphna A.
    July 18, 2009 at 7:42 pm

    Dear Apple,
    I have sensitive eyes and keep my 13″ iBook G4 on the second-lowest brightness setting (i.e., just one level above completely dark) as a result. If it gets much brighter than that, my eyes sting. I know I’m only one customer, but I’m ready to upgrade my computer – I need a bigger hard drive – and what’s holding me back is the glare on the glossy screens. In order to avoid that glare, I have to turn up my screen to a level that hurts my eyes. Apple, please offer a matte option soon so that those of us with sensitive eyes can enjoy our computers without straining our vision.

    Thanks!

  325. 336 John Russell
    July 18, 2009 at 7:57 pm

    I’m an older guy and, side from my digital photography needs, my eyes just like matte screens much better in a variety of lighting conditions. I’ll do my best to hold out for a matte Apple laptop at my next purchase time.

  326. 337 Mark Dye
    July 18, 2009 at 10:13 pm

    What is wrong with Apple giving its customers what they want? The MacBooks must have the option of a matte screen and the iMacs would benefit from that option also.

  327. 338 Jan
    July 18, 2009 at 10:14 pm

    There is absolutely no way I’m going to buy a Mac laptop until Apple re-introduces the matte display option.

    Laptops are built for working outside. Yes, Apple’s LED-technology does offer more brightness, however, it’s not only that I won’t be able to work efficiently in outside conditions – it’s also that I really can’t stand watching my own mirrored picture all the time. The reflections drive me nuts.

    I have had a chance to compare the matte and glossy screens – I’ve used the new glossy iMacs in our university.

    I am a designer. My work depends on a decent screen, and I don’t care if those glossy screens are “great for watching DVDs”. I don’t care what some recently-evangelised ex-Windows user thinks about those supposedly “fancy” glossy displays and how “great” they look. And I don’t care at all if all you do on a $2500 machine is fooling around in iPhoto admiring these “gorgeous” colours.

    Apple, a large chunk of your customer base are professional designers and creatives. I am one! I can’t work with glossy screens, I can’t depend on the glossy screen’s color range at all. Bring back matte displays or I won’t be in the market for a new Mac. I won’t buy a glossy screen under any circumstance. I will stick to my 2006, white, matte-screen iMac which is a gorgeous machine!

    Apple, don’t think all the advertisements for those glossy screens will change my opinion about them. I know the facts, and apart from that, I work with advertising people as well. My mind functions differently. The more the advertisements try to tell me what’s good for me, the more I tend to question why they’re trying so hard to convince me. You know, it’s the same with those glossy screens. Please change that!

  328. 339 W hough
    July 19, 2009 at 12:16 am

    Apple, please provide an alternative to the glossy screen. I want to replace my 15″ MacBook Pro but want a matte screen.

  329. 340 Laura
    July 19, 2009 at 9:30 am

    The only thing stopping me from buying a MacBook Pro is that it has a glossy screen. As soon as Apple offers a matte screen (on the 15″ model) I’ll be buying one.

    It’d also be appreciated if Apple can also get rid of the ugly two-tone, black-border look and just made it all silver.

  330. 341 Eugene
    July 19, 2009 at 10:41 am

    There is absolutely no way I’m going to buy an iMac until Apple re-introduces the matte display option.

  331. 342 andy
    July 19, 2009 at 10:44 am

    I have been waiting for Apple to bring back the matte display option before I will buy an iMac again.

  332. 343 cre8ive
    July 19, 2009 at 10:55 am

    I’ve been in the print/creative industry for 20 years – one industry that kept Apple on life support during the dark times. It’s fair to say over those 20 years Apple has made some odd and/or impractical hardware design decisions along the way. The advent of the glossy display across their product line, however, has to be one of the most ill conceived.

    When it comes to stats, I’d definitely take any Apple PR spin regarding customer preference for glossy displays with a grain of salt. Apple doesn’t do focus groups. They do little in the way of market research. Jobs himself has said this. So I wouldn’t be surprised if the lack of choice in displays has contributed somewhere to a dip in sales – certainly in the creative industry. And really, for a debt free company with $30 Billion on tap, it’s puzzling why they haven’t continued to offer the choice. (Aside from their quest to appear ‘greener’).

    I agree with the author’s comment (18 July, MacMatte) – certain people at Apple need to spend much longer working hours behind these glossy displays they’re peddling. Still, if the rumor going around that they’re considering offering further ‘anti-glare’ options turns out to be true, maybe they’ve done just that – and had a moment of clarity. Until then, we’ll continue to squeeze the life out of our current matte-screen Mac hardware.

  333. 344 Andy B
    July 19, 2009 at 1:49 pm

    Another vote for matte screens here!

    Although the current glossy screens look fantastic and show bright, sharp and colourful images, they are just not so good for pro photographers like me who have to use the screens in the field.

    Surely Apple could offer the LED technology with a matte or anti-glare finish as a Built-to-order option? I’d even be prepared to pay a little extra for that!!

    Andy.

  334. 345 dean
    July 19, 2009 at 2:23 pm

    @cre8ive, I’ve been using Macs for over 15 years and educating folks about them for the last 10 at a very notable art and design school.

    I can tell you, the vast majority of students coming in are Microsoft Windows users and we usually indoctrinate them into the Mac world. But they are smart kids and like to argue to keep using Windows.

    We have a huge laptop program, with the vast majority of students being required to buy MacBook Pros. Several of Apple’s recent hardware changes detract from the platform as a professional tool – lack of a user-serviceable battery, loss of an Express card, Firewire on its way out … but the absence of a matte screen option is the most glaring for artists and designers.

    I have actually been researching more PC options lately to prepare for what will be inevitable discussions on downgrading the Mac platform as the preferred one on campus. We can no longer argue that the Mac is a superior platform for artists and designers.

    The Mac has plenty of advantages, but Apple is doing its best to level the playing field for Windows. I just looked at a Lenovo that has a built-in X-rite calibration tool as well as a built-in Wacom tablet and flip out 10″ screen for a dual display, overkill certainly. Yet Apple in their infinite wisdom shuns designers and dumbs down their device. They now truly do appeal to folks who buy based on looks.

    Perhaps there is something to the new Windows “I’m a PC ads.” I’d love for John Hodgman’s character to ask the hipster Mac kid if he has an extra battery, a Firewire port and professional quality matte screen option.

    • 346 cre8ive
      July 20, 2009 at 12:09 pm

      @dean

      You’re quite right – as an artistic tool, there’s not a lot in it these days. While the look and feel of different platforms does differ, the apps are essentially similar across both platforms. Apple do have the advantage in that the Mac OS is well entrenched in the creative industry. Still, over time, some of Apple’s hardware choices – like phasing out antiglare, matte displays – could work against that. Many of my own friends and colleagues in the ad/design industry feel Apple are simply too quick to dump/replace legacy hardware without any thought of the effect this has. While they appear to be behind the ‘pro’ market, the reality is that Apple’s decisions, like offering glossy-only screens, seem to say the opposite. Lets hope that changes.

      BTW, I think the ad’s a great idea ☺

  335. 347 Stephen Parsons
    July 19, 2009 at 4:30 pm

    I bought an early 2008 MacBook Pro and love it, but want to upgrade to a Unibody at SOME point, but after using a few friend’s unibody’s outside, I will not buy a laptop with a glossy display, ever. Hopefully in 3 or 4 years Apple will add matte screens back to the lineup.

  336. July 19, 2009 at 4:49 pm

    Please, Apple, we need Matte screens and also better contrast ratio and color calibration.

  337. 349 kBear
    July 19, 2009 at 5:13 pm

    I think that glossy displays are nothing more than a passing fad. I can’t take them seriously.

    The arguments for glossy displays (better contrast, vivid colors) are, in my opinion, flawed, because they only apply in ideal lighting conditions. You may be able to achieve ideal lighting conditions with a desktop computer, but never with a portable.

    The Apple glossy display issue has caused me to postpone the purchase of a new Apple laptop several times in the past few years. I am actually considering getting a 13″ MacBook and using this service (http://techrestore.com/xcart/home.php?cat=430) to replace the screen, which will of course void the warranty. But it’s the only way I can think of for getting a new Apple portable anytime soon.

    MacMatte Editors comment: the MacWorld review of the TechRetore feature is that it introduces minor damage to the structure of the lid of the notebook, however, such minor damage is very minor and hardly noticeable.

  338. 350 Juan Bailding
    July 19, 2009 at 5:21 pm

    Please give the option of matte screens.

  339. 351 nhaims
    July 19, 2009 at 6:17 pm

    I’m a professional designer. I purchased a new 24″ gloss-screen Apple cinema display for work.

    I hate it. I can’t do my work. I want to upgrade my home display from my 20″ display and the only reason I’m not it is because there is no matte option. APPLE: Offer me a matte display and you’ll have $900 more of my money.

  340. 352 William K
    July 19, 2009 at 6:55 pm

    Just to let folks know, the iMacs glass screen can be removed with a simple suction cup as it’s held in by magnets.

    Below it is, A MATTE SCREEN!!

    So what does this tell us? That Apple PURPOSELY wrapped their easy on the eyes matte screens with a shiny reflective screen to appeal to play upon people’s emotional buying with a “oh look, shiny” appearance.

    The problem of course is functionality: glossy screens don’t cut it!!

    It’s very unreasonable to ask the entire Mac computing public to adhere to new stringent placement, use and environmental changes (darkening rooms, painting walls a darker color, covering lights, etc.) to eliminate the reflections and glare from these new screens, just to temporarily boost sales. Because people will be getting turned off to computers if Apple keep doing what they are doing.

    Now there are better grades of glass/material that can be used with anti-reflection properties. These materials give the same look as glass, the better color, sharpness and contrasts, but nearly no reflections and glare.

    Anti-reflection glass is somewhat like a anti-glare film, it scatters the unwanted light reflected off of everything else and from original sources onto a highly reflective computer screen and thus into your eyes, causing eyestrain and headaches.

    Anti-reflection glass is a process applied to the glass itself, not a heavy film, so it can be controlled to a finer process, resulting in just eliminating the reflections and not distorting the original computer image. Also anti-reflection glass works one way, not both ways like a matte screen or anti-glare film does, thus distorting the computer image.

    With anti-reflective glass, one gets a much improved sharpness, color and contrast of these new “glossy” screens, even BETTER viewing of the computer image because there are no reflections and thus no glare entering your eye from other sources washing out the computer image.

    One can get a cheap, glare-type, glossy Windows PC anywhere, but Apple could raise the bar and be the first to offer anti-reflective glass screens for the best possible viewing image.

    I have not connections to TruVue or received any compensation, there are lots of other anti-reflective glass suppliers as well, but this site (http://www.tru-vue.com) offers an excellent example how well anti-reflective glass works, and it would only be (in my guess) an additional $60 cost for each machine. Apple might have decided to save that $60 and use a cheap glass with no anti-reflective properties, but what margin is that when people won’t buy reflective screens? Yea ZERO!

    http://www.tru-vue.com/

  341. 353 tli
    July 19, 2009 at 8:02 pm

    I already get occasional headaches, since my life revolves around a computer (programmer for work, games and videos for play). From what I hear, the glossy screens will make things much worse. C’mon Apple, I was ready to give you cash for the SD slot MacBook Pro 13″ when it was announced a month ago – but this continued glossy screen stubbornness is turning me off greatly.

  342. 354 Bodie
    July 20, 2009 at 12:08 am

    No matte, no money.

    No money, no sales.

    No sales, smaller market share.

    Apple, why can’t insanely great mean Glossy and Matte screens?

  343. July 20, 2009 at 2:02 am

    I’m a huge advocate of matte screen notebooks and absolutely loathe glossy displays on a notebook. Apple needs to bring back the matte option on all notebooks *at the same price* as glossy. Charging $50 extra for matte notebooks is ludicrous!

    More about it on my blog, The Apple Core.
    http://blogs.zdnet.com/Apple

    – Jason

    • 356 macmatte
      July 20, 2009 at 10:52 am

      Hello Jason, thanks for your comment, and a really big thank you for mentioning this blog in your article today entitled, “Users petition Apple for anti-glare screens”.

      http://blogs.zdnet.com/Apple/?p=4420

      regards
      MacMatte

      p/s the poll result at Jason’s article is as follows:

      Question: What type of display do you prefer in a notebook?

      Matte 83%
      Glossy 17%
      Total Votes: 1,033

  344. 357 Marc Alexander
    July 20, 2009 at 2:46 am

    Apple has long maintained that the internet is graphics. I am a photography hobbyist and would like to see the return of the matte finish screen. I have returned virtually all my sister-in-law’s wedding pictures due to image quality associated with more visual reproduction on the glossy screen. This has happened several other times, and I no longer use the glossy screen for film development. I have not had this issue with my matter screened computer.

  345. 358 Greg Wadden
    July 20, 2009 at 2:53 am

    I much prefer a matte screen to a glossy screen. I have an iMac with a matte screen and I’m hesitant to upgrade because their is no current matte option for any iMac or MacBook Pro (unless you count the 17″ model, which alone has the anti-glare option).

    Please, Apple, at least give consumers the option to have a matte screen if they so choose.

    Thanks

    Greg

  346. July 20, 2009 at 3:09 am

    Any glossy screen is an absolute deal breaker.

  347. July 20, 2009 at 3:29 am

    Please please bring back the matte!

  348. 361 David Bagby
    July 20, 2009 at 3:30 am

    I represent and purchase Macs for 150+ faculty and staff in a public university in Nebraska. When it’s time to buy, I ask everyone for their preference matte/glossy, even though I know most won’t have a choice. A few don’t mind the glossy screens; but 90%+ would prefer a matte screen. 100% of my recent 17″ MacBook Pros are matte. I just had to return a 24″ iMac – the Art Historian couldn’t abide the gloss. She ended up with a Mac Mini and a matte Dell 2408WFP. Which profit margin would Apple prefer, that on a 24″ iMac or a Mac Mini?

    Oh, did I mention that we’re an arts college? Working long hours with quality images is everything to our users. It’s easier to see the image on matte screens. Don’t tell me that glossy is better for video/movies; even the video folks hate the glossy. They want matte; I want matte. If I had to pay somewhat more to get it, I’d complain as vociferously about the upcharge as I do about glossy, but I’d pay.

    • 362 macmatte
      July 20, 2009 at 4:28 am

      I refer to David Bagby’s comment where 90% prefer matte screens.

      In the review of online matte vs glossy polls

      review of glossy-matte poll results

      there are a few polls were matte preference comes out at around 80-90%. Now, being conservative, I had assumed these polls were somewhat skewed, and had taken a view that matte preference was actually around 40%. Nevertheless, anecdotes such as by David Bagby might cause us to pay more attention to those 80-90% matte polls, without dismissing them out of hand.

  349. 363 Seth Weintraub
    July 20, 2009 at 3:50 am

    Hi,

    Just a quick note. A hi-gloss screen is fine (not outstanding) 90% of the time when I am inside in a relatively dark room, however, the glossy screen is all but unusable outside on a sunny day or in a bright room with sun or lights behind me.

    Apple, just give me the matte option!

  350. 364 Harry Brighton
    July 20, 2009 at 4:02 am

    A friend of mine has a glossy screen iMac, after using it for an hour, I will never buy a glossy screen for myself – far too much strain on the eyes. If Apple really do listen to their customers, have a matte screen option. What’s the use of decreased production costs when you lose customers?

  351. 365 Player_16
    July 20, 2009 at 4:35 am

    What I want to know is WHY won’t Apple use a non-reflective coating on their screens. Not that optional matte crap, but non-reflective like my glasses or the iSight camera lens in the top of the screen. It was used in the CRT screens in the past. Can anyone answer that?

    A long time ago, non-reflective CRT flat-screens were in use by Apple. Sony Trinitron flat screens had them. But it was the glass, not the actual screens themselves, that had the coating. Because of that there was no double-reflections. The last CRT screens were on the eMac. Strange how short peoples memories are nowadays. I’m looking at my Mac Cube that came with a 17″ CRT non-reflective glass screen. It’s not as bright as my iMac but I can hardly see myself in it when it’s off.

    I’ll be honest, matte is rubbish compared to non-reflective glass. My spectacles have a non-reflective coating on them and if you carefully look at the very top of your screens, you’ll notice a very small lens there: that’s a camera. Why does it have a blue or green or pink appearance to it? That color is due to the non-reflective coating that was applied to its lens.

    You can rave on all you want about matte screen but if you don’t ask the right question you won’t get the right answer. Only 5 postings posted here have mentioned non-reflective, coated screens. Even the author make no educated comment. Just blurts out ‘MATTE’.

    • 366 macmatte
      July 20, 2009 at 10:27 am

      Player 16, thanks for educating me and all of us (except the educated five) on the viable alternative of glass screens with anti-reflective coating 🙂 Although such coatings on glass might appear to address the eye-strain issue, I wonder if even anti-reflective-coated glass would be agreeable to the photographers and graphic artists who require color-accuracy?

      • 367 Player_16
        July 20, 2009 at 11:38 am

        As stated, there is no choice. All lenses have anti-reflective coated surfaces, from telescopes to microscopes. About the only optical device I can think of that lack coating would be lens filters in a particular colour range or spectrum. If you request a lens without a coating, you must be doing some specialized work of finite measurements. Here’s a site that explains what all the fuss is about:

        http://www.screentekinc.com/pixelbright-lcds.shtml

  352. 368 Lalit
    July 20, 2009 at 4:40 am

    I am a web designer and many times I am not able to judge colors accurately because of the reflection on my glossy-screen MacBook Pro. I have to switch off lights to get a perfect idea of colors.

  353. 369 Charles
    July 20, 2009 at 5:00 am

    Offer a matte option and be done with the gloss vs matte debate. (BTW matte is better…)

    Charles

  354. 370 aj
    July 20, 2009 at 6:03 am

    Having used matte displays (15 inch aluminum MacBook Pro) and glossy displays (13 inch MacBook and aluminum iMac), I support the matte displays without any hesitation.

    I work with images and have a really horrid time getting the colors right while working in the glossy displays.

    While I didn’t experience any eye irritation or headache while working on the glossy iMac, I try and stay away from working on the glossy 13 inch MacBook. Each and every time I have been forced to use it, even for just a few minutes, it has resulted in me developing a faint headache (this is repeatable, which is scary).

    Even if matte displays were not made default on the laptops, it would be really helpful if we were given an option to switch to matte screens at the least. I too am holding back on trading my old machine for the recent 15 inch MacBook Pro for this reason ALONE. aj

  355. 371 Colynn Kerr
    July 20, 2009 at 6:21 am

    I waited until Apple released the 17″ MacBook Pro with the non-glossy screen before I bought an upgrade to my Titanium Powerbook. As a graphic designer and photographer, I must be able to see my image pixels in all lighting conditions. Apple, please upgrade the whole “Pro” line with matte screens so that “pros” can use them!

  356. 372 Waymen Askey
    July 20, 2009 at 6:25 am

    Simply put, I believe that Apple should offer a matte option on their Mac products. This is the last “sticking point” that is preventing me from upgrading my current Mac to a 13″ MacBook Pro.

  357. 373 Jeremy Buff
    July 20, 2009 at 7:27 am

    While images and video DO look much better on glossy screens, it’s simply a fact that the glossy screens are like mirrors. Apple must offer the matte option. If not, they’re idiots …

  358. 374 Eric B.
    July 20, 2009 at 7:30 am

    I’m waiting for a matte option for the 15″ MacBook Pro before I buy a new Mac laptop, and it will be my first *new* Mac since 1987. I don’t really see the appeal of the glossy screen, and from my limited interactions with glossy screens, I can easily see how it would get annoying fast.

  359. 375 Bayard Randel
    July 20, 2009 at 8:29 am

    I’ve been a Microsoft Windows PC user for nearly 20 years, and I’d like very much now to make the switch to an Apple machine. I was considering the iMac, but the glossy screen has put me off completely. When you’re working on graphics, you need a matte screen.

    I’m looking forward to becoming a Mac owner, but I’ll wait for the next generation of iMacs that hopefully have a matte screen option.

  360. 376 Tony Cook
    July 20, 2009 at 9:07 am

    A have been using a 24″ Aluminum iMac for a year, and the only negative I have about it is the glossy screen and the reflections.

    The glossy screen is facing into a room as when I work on dark projects (I’m a graphic designer). It is like looking into a mirror which is, as expected, quite distracting. I also have a Powerbook 12″ at home which is getting a little long in the tooth and I would love to replace it with a MacBook Pro 13″, especially now that they have the Firewire back on them, but the glossy screen is still the thing stopping me from upgrading.

    I know that eventually I will just have to bite the bullet and live with the distracting glossy screen and buy an external matte screen, unless Apple just give us the option of having matte.

  361. 377 toke
    July 20, 2009 at 9:14 am

    First Apple took away matte screens.
    Then they took away Firewire.
    Then they took away DVI ports.
    Then they took away Express card.
    What next?

    I bought a Microsoft Windows laptop that was cheaper than the cheapest MacBook, and it has VGA, Firewire, HDMI (High-Definition Multimedia Interface), eSATA, Blu-Ray (BD-ROM).

    Microsoft Windows sucks, so I would pay double for a MacBook with the same features, and matte screen.

    If the matte screen is not available, no money to Apple from me.

  362. 378 Alexander Burke
    July 20, 2009 at 10:18 am

    Glossy color saturation be damned. Matte is where it’s at, and that’s that.

  363. 379 macmatte
    July 20, 2009 at 10:46 am

    Here the latest poll results I’ve seen:

    Question: Would you like a 13/15-inch MacBook Pro matte screen option? (19 July 2009 – 19:44)

    No, the glossier the better! 27% (297 votes)
    Yes, please. The shine is affecting my work! 70% (764 votes)
    Comments! 3% (28 votes)

    http://9to5mac.com/node/7640

  364. 380 Carl
    July 20, 2009 at 10:58 am

    Glossy is hard on our developing eyes … Offering matte is a good way for Apple to make an extra $50/unit 😉

    http://www.armatoapps.com

  365. 381 Mike Passmore
    July 20, 2009 at 10:59 am

    Just adding weight that there should be a matte choice. I have a matte MacBook Pro as my home machine, and a glossy iMac as my work machine. Both have their place. I know Apple love the bright colours for marketing purposes, but the real world just doesn’t always like that effect. After following this debate since it began, the comments from pro users saying that glossy screen just don’t cut it far outweigh those that they’re ok. Matte is a choice that should just be there.

  366. 382 Nick Rich
    July 20, 2009 at 11:03 am

    I’m a happy owner of the older white matte-screen iMac. When the time comes to replace it, I really don’t know what I’ll do. I love Macs, but I don’t want a glossy screen. Yes, they look impressively sharp and colourful at first glance, but the many comments above are witness to the “cons” which far outweigh this.

    Surely Apple can see that giving us a choice makes sense? I hope so.

  367. 383 McFrustrated
    July 20, 2009 at 11:23 am

    Bottomline Apple: I am ready to spend between $2k and $3k on a laptop TODAY if you give me the option of matte on either the 13″ or 15″ MacBook Pro. Let’s just cut to the chase: Do you want my money or do you want to standardize me out of the Revenue line item for the quarter?

  368. 384 Juan Ortuno
    July 20, 2009 at 12:18 pm

    I prefer matte displays over glossy. I’ve been a Mac fan for quite a few years and have always liked the way that Apple respects their customers, and answers to their wants and needs. The introduction of the glossy displays, at first, while an option, was to compete with other manufacturers who were offering similar screens and mainstream customers seem to prefer better, but to some, glossy just doesn’t cut it.
    Apple, please make glossy or matte an option again across all your displays, including the MacBooks, MacBook Pro’s, iMacs and stand-alone monitors.

  369. 385 Jaykay57
    July 20, 2009 at 12:20 pm

    I use a glossy screen iMac but have another old non-glossy, matte display attached for doing my photography. I simply cannot get correct colours or contrast on the glossy screen. Apple, please listen to your customers and give us the choice.

  370. 386 Manuel
    July 20, 2009 at 12:30 pm

    The glossy screen is a one of the key factors that is preventing me from deciding to buy a MacBook Pro. The other factor is the poor resolution on the more basic models. I always liked Apple for customization, but lately our choices are thinning out. Apple, please bring back the matte as optional in all models.

  371. 387 Harald Kessler
    July 20, 2009 at 12:47 pm

    I am an owner of an old, matte-screen iMac and would like to buy a new one. But I can’t because only glossy screens are now available. So I have to wait.

  372. 388 Ed Olive
    July 20, 2009 at 1:08 pm

    One of the reasons that I bought a MacBook Pro was for its matte screen. By not having this matte option any longer, it sure leaves me on the dark when it’s time for a replacement.

    Using on airplanes and bright spots are simply not possible with the glossy screen.

  373. July 20, 2009 at 1:12 pm

    Some very interesting points raised here, which has got me thinking!

  374. 390 monsterkodi
    July 20, 2009 at 2:53 pm

    I own a MacBook Pro of the pre-unibody generation. I would love to replace it with a unibody model, but since I am not interested in a 17″ model, I will stick with my current laptop until Apple comes to its senses again and offers a matte screen option for the smaller MacBooks.

  375. 391 Terry
    July 20, 2009 at 2:59 pm

    I had MacBooks with matte screens, but when I needed to buy a new computer, the black MacBook was only available with a glossy screen. That glossy screen has disappointed me – bothered me in use – on numerous occasions in a variety of settings. I had decided that I would replace it only when Apple resumed offering matte screens on its laptops. But my need coincided with the introduction of the new 13″ MacBook Pros, so I again have a computer with a glossy screen. If I’d been able to order a matte screen Built-to-order, I’d have done so. I would not have been happy to pay extra for what I think ought to be a basic component, but I’d be happier having that matte option, than not.

    If Apple introduced a new MacBook Pro with matte screen and any other compelling new features, I would replace my new MacBook Pro WAY, WAY before its life cycle had entered adolescence. So I think there’s an economic advantage for Apple, too, to offering matte screens.

  376. 392 Roy
    July 20, 2009 at 3:12 pm

    The only thing holding me back from upgrading my 3 year old iMac and getting a new Mac laptop is the glossy screens of the new models.

  377. 393 Jason Simmons
    July 20, 2009 at 3:42 pm

    I am hoping Apple comes to their senses by the time I need to upgrade my 2008 MacBook Pro.

  378. 394 Tim In Phoenix
    July 20, 2009 at 4:00 pm

    Simply put – the reason I’ve repaired my 1.5GHz G4 Powerbook 3 times is because of the loss if the matte screen. I had a chance to use a glossy 15″ MacBook Pro for a week and happily returned to my 12″ matte Powerbook.

    The glare from the glossy screen made it impossible to work in the airport, on the plane, and in the conference room.

    When my 17″ iMac died, I was stuck and my only option was a 20″ glary … er, glossy screen. The only saving grace is that I have a 24″ matte, flat-screen ViewSonic monitor that I then use as the primary display – totally ignoring the iMac’s built-in display.

    My matte Powerbook may be slower compared to that snappy, glossy 15″ MacBook Pro – but speed doesn’t matter if I can’t read the screen.

    I will not buy a new MacBook Pro if there’s no matte screen option.

    Tim In Phoenix

  379. July 20, 2009 at 4:10 pm

    I won’t buy another Apple laptop until I can get what I want without the glossy screen.

  380. 396 Ed Silver
    July 20, 2009 at 4:45 pm

    I’d buy the new 13″ MacBook Pro today if it wasn’t glossy …. Apple, just give us the option to choose!

    -EdS

  381. 397 John K
    July 20, 2009 at 6:10 pm

    I am holding off from buying a glossy MacBook Pro for photo editing because of the glare outside and in an office envoronment.

  382. 398 Lin
    July 20, 2009 at 7:10 pm

    Glossy screens do not work well for photographers. I have not purchased a MacBook Pro for this reason.

  383. 399 Marty Nostrala
    July 20, 2009 at 7:27 pm

    The glossy issue is an example of Apple’s arrogance. Simply don’t buy and Macs until Apple put back matte screens. No matter what the polls say, it is clear there’s a substantial number of people who just don’t want glossy for a number of reasons

  384. 400 John
    July 20, 2009 at 7:33 pm

    Glossy screens are absolutely irritating. A MacBook Pro is a portable device which means it’s often used in places where bright light surrounds, like outside, for example.

    Furthermore, I’ve noticed that most glossy screen lovers are mere computer novices – beginners – who simply do not know better since the glossy screen from their old HP or Compaq was the only option they had. Then after years of much pain and suffering, they come battered and bruised to Apple, in hope of salvation, only to find another glossy screen forced upon them by The Powers Of Apple Be.

    Anyway, I love my old, matte MacBook Pro. But I will absolutely not be parting with it for a crappy glossy screen. I might as well just go buy a crappy HP or Compaq and go back to Microsoft Windows.

    Seriously, though, I and many other Professional/Power users demand only a matte screen.

    Apple, I am grateful for all that you do, but sometimes, you frustrate the hell out of me.

    Bring back the MATTE SCREEN! And I will be forever thankful!

    John 🙂

  385. 401 McSolaar
    July 20, 2009 at 8:25 pm

    I really need a laptop with a matte screen, because glare sucks! Why is Apple so stupid in this case?

  386. 402 kasia
    July 20, 2009 at 8:44 pm

    I’m not going to buy new Mac unless Apple give me an option to have a matte screen. Using new Macs with glossy screen feels like sitting in front of the mirror which bothers me a lot.

    I’m so desperate that even if my logic board fails, I’d rather spend my money on a new logic board than a new Mac with glossy screen. I don’t mind paying for this option.

  387. 403 Frank Chan
    July 20, 2009 at 9:08 pm

    Apple, please allow the consumer and user to choose between the matte and glossy screen they want to buy and use.

    I have been using Mac since 1987 and my first Mac was a Powerbook 100, and I have since bought many Macs for myself, and now also for the the company I work with. I would like to have an option between the matte and glossy screen.

    I recently bought a MacBook Pro with a glossy screen. Yes, it has better contrast and color saturation – but the glare is unbearable outside or with bright lights behind you. Also, the glossy screen is easily smudged with fingerprints, dust, or anything else in the air, and it distorts the view of the screen.

    Matte screen mitigates most of these problems so that it i seasier to see under most conditions. Again, the consumer or user should decide that matter for their own environment they will use the system in – so please give the option back to us to decide.

    Thank you.

  388. 404 Suzanne
    July 20, 2009 at 9:12 pm

    I am very ready for a new laptop (my Powerbook G4, at 6 years old is finally wearing out), but one of the deterrents of the new model Macs has been their glossy screens. I strongly prefer the matte screen because it limits the reflections on-screen. I appreciate the aesthetics of the glossy screen, but it is not suitable for my everyday use. I’ve been waiting and waiting … please, Apple, give me the choice of a matte screen. And if the matte screen is returning into the 13″ MacBook Pro, please put matte screens on the MacBook Air too.

  389. 405 Josh V
    July 20, 2009 at 9:26 pm

    The lack of a matte option on the 15″ unibody MacBook Pro was one of the deciding factors in me replacing my old MacBook with a Lenovo.

  390. 406 Terry Pearce
    July 20, 2009 at 10:28 pm

    I am a professional photographer and my laptop is used under all sorts of lighting conditions. A glossy screen is just not an option. For the first time I have had to go away from a Mac and buy a Microsoft Windows machine. I felt I had no choice. I would move back to Apple in an instant if a suitable model Mac were available with matte screen … I am not the only photographer who feels this way – the blogs are full of the same sort of comments. Terry Pearce

  391. 407 Alex
    July 20, 2009 at 11:04 pm

    I think what makes Apple Macs a great piece of technology is the fact that it is an alternative option for the sad Microsoft Windows world in which your computer gets slower and slower each day, and hangs up every 40 minutes or so. In this spirit of choice, people should have the option for glossy or matte screens. It’s a matter of giving choice back to customers.

  392. 408 Jerry Jividen
    July 20, 2009 at 11:40 pm

    I will not purchase a new laptop (Macbook Pro) until Apple gives me the matte screen option. Nuff said…

  393. 409 Masari Jones
    July 20, 2009 at 11:46 pm

    I have an early 2008 15″ MacBook Pro, and although I love the design and look of the new unibody MacBook Pro, I will not buy it or upgrade until Apple brings back the matte screen.

    I will not go over all of the reasons why, as they have been repeated over and over again. I think the only person I know who likes glare on his laptop is Phil Schiller (Apple’s Vice President of Marketing), as he commented during the 2009 WWDC keynote speech.

    Maybe Apple will realize that part of the reason that sales of MacBooks are down isn’t only the economy – people like me and other professionals, who can afford to purchase a new Mac, refuse to do so because of the glossy screens. The more people hold off purchasing a new Mac laptop, the more Apple’s sales will drop, and then maybe Apple will see the light and be forced to give customers what they want – not what Phil or Steve think is best for us.

  394. 410 Dan A
    July 21, 2009 at 12:15 am

    I’ll be keeping my early 2008 15″ MacBook Pro until Apple offers matte screens on their unibody MacBook Pro’s.

  395. 411 Mari Ann Lisenbe
    July 21, 2009 at 12:24 am

    I’m glad to see this petition. I did a YouTube video about this very subject last October: You Tube: Macbook Pro – Gloss or Matte? WATCH THIS BEFORE DECIDING!

    And, now, I’ve noticed that my eyesight is actually suffering from it big time – Although I’m sure that the amount of time I spend a day on the computer has something to do with it, too.

    Funny thing is, when my laptop first came in (September 2007), it had a matte screen, even though I had ordered the glossy. So, I made them send it back and get me a glossy. BAD MOVE!

    If you’re reading this, and you’re getting a 17″ MacBook Pro, definitely go for the matte. I would not recommend getting one of the smaller laptops that don’t have the matte option. The glare WILL get to you, I promise!

    Mari Ann

    • 412 macmatte
      July 21, 2009 at 12:40 am

      Here’s another video that shows the difficulty of using Mac glossy screens because of the gross reflections. (For the record, I often use my matte-screen MacBook Pro in sunlight, or close to sunlit windows, with no major problems, for example, when traveling to work on the train.)

    • 413 macmatte
      July 21, 2009 at 1:24 am

      Another video showing the problem of glare from the glossy screen, this time on an iMac. All I can say is, imagine using that screen for 16 hours a day, focusing and concentrating on the screen – for instance, for writing. When Phil Schiller, Apple’s Vice President of Marketing, says that you can avoid the reflections by tilting the screen, it really makes one wonder whether that is merely marketing-spin, or whether he sincerely believes that. Certainly, this video provides proof that titling a screen in a typically-lit office environment does not solve the glare and reflection problems of glossy screens.

      By the way, if any of you want to post videos, first upload the video onto youtube.com, and then paste the link into the WordPress comment space below – where you normally write comments – and the video will appear on this website.

  396. 414 Player_16
    July 21, 2009 at 12:50 am

    You can rave on all you want about matte screens – but if you don’t ask (Apple) the right question, you won’t get the right answer (from Apple). For a better understanding:

    http://www.screentekinc.com/pixelbright-lcds.shtml
    … and a low-priced solution…
    http://www.radtech.us/Products/ClearCal-Displays.aspx

    MacMatte Editor’s response to the above comment:

    I think what Player_16 is saying – in this and his/her previous, similar comments – is that, in order to combat the problem of glossy screen glare, there may actually be superior technologies to achieve this, which can offer the benefits we’re looking for, with better performance than the matte screens that we’re used to. In other words, when we ask Apple to solve the problem of glossy screens, we should not ask Apple to go backwards to old-technology matte screens, but rather, ask Apple to move forward to the latest anti-glare technologies.

    Incidentally, even if these new anti-reflective technologies seem to address the glare issue, I wonder if these can also achieve the color-accuracy that cause graphic designers and photographers to require matte screens?

    The bottom line: the heart cry is to have a screen which is not prone to gross reflections, and which does not interfere with achieving color accuracy. And if there are technologies that can achieve this better than matte screens, then we would be all for it.

    If it is true that indeed there are superior technologies to matte screens for solving this glare and color-inaccuracy problem, then we hope Apple will investigate those, and address the problem with the best technology.

    Regarding the ClearCal product, I personally do not favor user-applied films that have to be applied by hand to the screen. It is incredibly difficult, if not impossible, to apply these films onto the computer screen, without entrapping air, bubbles or dirt – thus uglifying the Mac.

  397. 415 Captain Obvious
    July 21, 2009 at 1:53 am

    I love how Apple initially offered the glossy screens as a “free” option. As if we’d pay extra to lose a feature!

    • 416 Pranav Singanapalli
      July 26, 2009 at 10:27 am

      Couldn’t agree more!!

      Sitting on that $21 billion mountain of cash, Apple seems to be taking a turn for the worse. I’m an avid Mac user but I’m fast drifting away from the Mac because of a host of hardware failures plaguing my MacBook Pro. And if that wasn’t enough, Apple removes the matte option. I can’t follow why anybody with half a brain cell would want a glossy screen (if they were serious about using it). It makes absolutely no sense.

      Nor do I get the sense in putting in black chicklet keys. They have almost no feel to it and I end making a ton of mistakes using it on my brother’s MacBook.

      So, in a year, when I will go in for a new laptop, unless Apple brings back the matte screen (for no extra cost – I refuse to pay more for the hardware junk they are putting out), I am damn certain it’ll be a Dell or Hewlett Packard hacked to run Mac OS X

  398. 417 Kathy
    July 21, 2009 at 4:13 am

    Apple, please bring back the option of matte screens on iMacs and on all MacBook Pros. As a photographer, the gloss screens are intolerable for editing. And for everyday normal use, the reflection is just AWFUL. I own an iMac with a matte screen, but I base my comments on the gloss screens I have seen. I would NEVER buy a glossy screen.

  399. 418 Jennifer L. Davis
    July 21, 2009 at 4:30 am

    To chime in about the matte screen – I’d have ordered a 15″ MacBook Pro by now if it was offered with a matte screen. I’m a graphic designer, so my laptop is my primary machine and I like to be able to work anywhere. Not having the matte screen option is very disappointing. Apple, please offer it on all your Pro models, at least!

  400. 419 Yoshi Nakamura
    July 21, 2009 at 4:33 am

    Offer matte right now.
    I will buy right now.
    Right now.

  401. 420 Stephane
    July 21, 2009 at 5:16 am

    Can I sue Apple because my eyes are suffering more with glossy screen? Matte, please!

  402. 421 Sam
    July 21, 2009 at 5:56 am

    We went to an Apple store today to buy an iMac but were blinded by the horrible reflective screens on everything in the store. Before we went, we had made up our minds to buy the biggest iMac, but just could not cope with the reflective screens. We turned around and walked out. We will not buy an iMac until there is a matte option. Why not offer both glossy and matte and reach a bigger market?

  403. 422 Jeremy Baldwin
    July 21, 2009 at 7:12 am

    I take my laptop when I travel, and the locations where I use the machine vary widely. In other words I have little control over lighting conditions. Only 20-30% of my tasks are graphically oriented, when admittedly a glossy screen can help in the right circumstances. Therefore the majority of my tasks would probably be hampered by trying to use a glossy screen. I shall look on this glossy/matte debate with interest and continue using my iBook G4 even if it means forgoing the delights of Snow Leopard that it can’t run.

  404. 423 Ian H
    July 21, 2009 at 8:10 am

    Lucky me, I got to spend a lot of dosh on a new Mac, and was convinced that two 24″ screens were just what I needed. I’m so glad I went to the Apple store to look at them first, because it took just seconds to decide that the glossy screens were basically unusable in the lighting conditions in the store. It really doesn’t matter how beautiful the pixels are if they have a permanent overlay of flourescent lighting fixtures. I ended up buying a single 30″ display, matte of course, in the end.

  405. 424 gherlea
    July 21, 2009 at 8:13 am

    I am also not upgrading to a new MacBook Pro because of the lack of a matte option. As a freelancer, I work from various places like clients’ offices, airports etc where I can’t control the light.

    • 425 macmatte
      July 21, 2009 at 8:36 am

      It is not only road warriors who cannot control the lighting. There are many comments above from people who work in offices where they are seated near sunlit windows. In offices, the workers may not have freedom to move the furniture around to achieve ideal lighting conditions.

  406. 426 Don W
    July 21, 2009 at 11:27 am

    When I bought my first Mac I had the option of a matte or glossy screen. I chose a matte screen because I have used a glossy and found it to be awful in most cases. The glossy reflections caused much difficulty when trying to work, and I would have to bend and lean to try and block the screen with my body in order to read it. Maybe in a controlled environment it might be okay but for normal use by most people it is not an option, and that is why I will not purchase another Mac until I have the option once again to purchase it with a matte screen.

    I simply cannot believe that Apple would take away this option and force you to have a screen that apparently someone thinks is the best and only option. I love my Mac and Apple in general but, come on Apple, stop trying to control us. Give us the option to decide what works best for us!

    MacMatte Editor’s note:

    Don’s experience – of having to bend and lean to put his body in a position to avoid the glare/reflections – seems to correlate with the University of Queensland’s cautionary advice against using Apple Mac glossy screens, on the grounds that glossy screens can be a cause of poor posture.

    http://www.hrd.qut.edu.au/healthsafety/worksafely/highGloss.jsp

  407. 427 Brian H
    July 21, 2009 at 5:37 pm

    I prefer matte. I have a matte MacBook Pro circa early 2007 and am waiting for Apple to bring them back matte before buying again.

  408. 428 Rod M
    July 21, 2009 at 8:38 pm

    My first Powerbook was matte. My new imac is glossy. I need a MacBook Pro since the desktop is too restrictive.

    BUT I can’t buy one … because I need the 15 inch and there’s no matte screen!

    The glossy iMac, that I have, hurts my eyes when I use it, although I did like it for about 3 months. I spend about 10 hours per day in front of the computer, for photo work, studying, reading, and writing. My eyes hurt very badly from the glossy screen of the iMac … my eyes never hurt when I use my matte Powerbook (which, by the way, also had better dimness setting. The iMac is way too bright – I have to use a piece of software called Shades.app to make the glossy screen usable).

    I won’t even go into how the MacBook Pro line has become the college kid’s line (SD cards? what pro-anything use SD cards for work? If anything, add a combined CF and SD card reader), but the lack of a matte option is just a deal breaker for me and my co-workers.

  409. 429 Dawoomi
    July 21, 2009 at 9:30 pm

    I also want a matte screen. As a general principle for life, it is not clever to just concentrate only on appearance without substance. This is what Apple has done – the glass-type, glossy LCD screens look fancy, but are not good for working on.

  410. 430 Richard D.
    July 22, 2009 at 5:25 am

    I would love to buy a MacBook Pro but I refuse to purchase one if I am not able to have a matte screen. I am using my grandmother’s 2004 12″ Powerbook in the meantime. I sure would like something faster.

  411. 431 Mr D
    July 22, 2009 at 8:41 am

    I’m putting up with a glossy screen because I had to replace an old and faulty Mac. I had waited until the recent 15″ MacBook Pro revisions because I had hoped Apple would re-introduced the matte screen option.

    A glossy-screen Mac is harder to position in the room as I get reflection from the room and from the window behind me. The glossy screens also give everything a fake glossy look, and I’m aware that this is not how images and videos will look like on the target equipment that I develop for.

    If I could send my 24″ and 15″ MacBook Pro back for a matte refit, I’d be much more happy.

  412. 432 Aper silvestris
    July 22, 2009 at 12:45 pm

    Both the matte and glossy screens must be options for all Mac laptops and the iMac’s; at exactly the same price. Some people want matte, others glossy. Apple, do not force either group into making a compromise.

    In my experience, glossy laptops are almost useless “on the road”. Matte screens are also useless outdoors in sunshine. I would very much prefer something like the B&W display of my ancient Nokia 6310i mobile phone: backlit in the dark, fully legible in bright sunshine. Is it possible technologically to make such color displays for laptops?

  413. 433 Alden Franke
    July 22, 2009 at 12:53 pm

    I am a professional photographer with over 45 years experience. I absolutely promise you I will NEVER buy an Apple Mac with a glossy screen. This was the worst ‘upgrade’ ever made … serious users HATE the reflections etc.

    At least give us the option, and NOT by having to pay a premium … we want the matte screens back. Apple, since you led the charge away, lead it back, PLEASE!

  414. 434 Linde Waidhofer
    July 22, 2009 at 4:35 pm

    As a professional photographer, I cannot make accurate image judgements, or effectively work in Photoshop or Lightroom on a glossy screen. Many Mac loyalists are concerned about eye-strain on glossy screens – that is not my main concern. The crux of the matter, for me, is that accurate image and graphic work is impossible looking at your own reflection and that of the room behind you in the screen. Every other professional photographer I know is also appalled at the new glossy screens. I can only add that I too will never buy a Mac with a glossy screen. Yes, I know that the 17 inch MacBook Pro has a matte screen option, but it is too large for easy travel. Please, please, Apple, offer a matte screen option on all Mac screens.
    Thank you
    Linde

  415. 435 Bob Johnson
    July 22, 2009 at 4:40 pm

    I have an Acer Aspire 4530. It’s a PC and has a reflective screen and it annoys the hell out of me because I can see all the dirt on my monitor every time a new spec comes on the screen.

  416. 436 Andrew Watson
    July 22, 2009 at 4:41 pm

    Count me as another glossy-screen-hater. I’ve owned 5 Mac laptops since my first (a Duo 230), and all have had matte screens. I abhor the glossy screens on my colleagues’ PCs and Macs. I won’t be buying a replacement for my ageing PowerBook G4 until a matte option is available.

    Andrew Watson

  417. 437 Jan de Wit
    July 22, 2009 at 5:22 pm

    I also would prefer a matte screen much more, so I’m going to wait until Apple offers a 15 inch Macbook Pro with matte display, to replace my Powerbook G4.

  418. 438 Chris Stewart
    July 22, 2009 at 6:03 pm

    I’ve always bought Apple Macintosh laptops, but will not anymore if I don’t have the option of a matte screen. I’ve already held off on buying a new one. I would have already purchased it if the matte screen were still offered. Hopefully, Apple will offer the matte screen again so I don’t have to buy some other brand.

  419. 439 John McCoy
    July 22, 2009 at 7:49 pm

    I am a happy owner of a classic 23″ *matte* Apple Cinema Display. I was about to purchase a smaller MacBook Pro this year, however, after having seen my own reflections in the glossy displays at the local Apple store, I won’t be buying a 13″ MacBook Pro until they come with a matte diplay option. By the way, this matte option shouldn’t cost anything. It’s not like Apple dropped prices with $50 after introducing the glossy displays on every Mac. The money is in my pocket. Apple, you know what it takes for you to get it.

    John.

  420. 440 Jason Page
    July 22, 2009 at 8:52 pm

    I would also ask Apple to consider extending (or re-introducing) the anti-glare option screens, not just to more of the MacBook Pro line, but the iMac line as well.

    We recently purchased both a glossy 24″ iMac that was built to order with the best components available, but sadly no anti-glare screen option. The glossy display causes a lot of eye strain for me when I work in my office during the day. Even with the window blinds down it is quite distracting and eventually gets painful.

    On the other hand, the 17″ MacBook Pro we bought for my wife has a wonderful anti-glare, matte screen that is very easy on the eyes. Naturally we selected this computer with the anti glare display.

    Please consider this, Apple, at least as an option on more of your lineup.

  421. 441 Mike Wilkinson
    July 22, 2009 at 10:21 pm

    I applaud the effort to develop this petition, yet I can’t believe it’s been made necessary by Apple – a company usually so in tune with the needs of its customers.

    Spend 5 minutes in any Apple store near the MacBook Pros and the issue will come up, and discussion is emphatically weighted to the anti-glare option being needed.

    I’ve owned 8 Macs, 5 of them laptops and am not going to purchase another until this is a standard feature or option (I cannot travel with the 17″ model). Guess what I’m using in the interim, Apple….A Microsoft Windows PC laptop! Better hope I don’t fall in love with it …. It took you a decade to convert me in the first place.

    Bring back the matte now.

    Mike

  422. 442 Adriano Abbado
    July 23, 2009 at 12:11 am

    I pray this is going to happen. Glossy screens are the dumbest idea since screen technology has been invented. Apple, at least give us the option to choose!

  423. 443 Ed
    July 23, 2009 at 12:27 am

    I hope that the matte screen option will arrive soon. I’ve own Macs since the Macintosh SE till now (a total of 4 Macs in my home). I am holding off my MacBook Pro purchase till the matte option is available again. I travel a lot so the 17″model is not possible for me.

    I am using my old Powerbook 15″ with Matte Screen. NO GLOSSY SCREEN …

    Ed

  424. 444 Elizabeth Troiano
    July 23, 2009 at 5:51 am

    As a graphic designer that has been using Macs for about 15 years, I’m very disappointed with the glass on the displays. Tried them out at the local Apple store and I’ve been holding off on upgrading my G4 Powerbook simply because of the glossy screen. It’s impossible to do Photoshop work, especially when masking and fading dark backgrounds. I cannot make accurate image judgement with my reflection blocking the view. Every designer I know hates the glossy screens too.

    Why can Apple offer the matte option on the 17″ MacBook Pro, but on no other models? And why not make matte Cinema Displays as well.

    I want to buy a 24″ iMac … but unless Apple brings back the matte option soon, I will be purchasing a non-Apple display or an older, used matte display to go with a Mac Pro tower.

    And those anti-glare films aren’t any use. They may get rid of the glare, but they reduce the quality of the original display view. It’s just as difficult to do Photoshop work with a film over your display.

    Please, Apple, bring back the matte screens!

  425. 445 macmatte
    July 23, 2009 at 9:49 am

    It’s not just graphic designers and photographers who hate glossy screens. It is also workers who stare at the screen for many hours per day, for example, writers and professionals – such as lawyers – whose bread and butter involves much writing: that means – staring at the screen for hours per day. In my case, sometimes when I’m in the zone, I can write for 16 hours per day, especially when on a major project. In perfect lighting conditions, glossy screens are perfect. But in non-ideal situations, particularly with sunlit window reflections, glossy screens are just damn intolerable for many people.

  426. 446 Mart
    July 23, 2009 at 10:47 am

    I would already have a 15″ MacBook Pro if it didn’t have a shiny screen.

  427. 447 Andrew
    July 23, 2009 at 11:20 am

    I Love Mac … close to worshiping it. I have a MacBook from 2007 and she’s still going strong. I would like to get a new one but the only thing that stops me is that god-awful gloss screen. It’s just too impractical.

  428. 448 Windon
    July 23, 2009 at 11:37 am

    I thought the glossy screen wars were fought already in the 1990’s when we all had CRT’s which needed all manner of anti-glare devices hung over them to be viewable for any length of time. The initial advantage, and the one selling point, of early expensive LCD monitors was that they were non-glare, non-glossy. Those who forget history are doomed to repeat it.

    I would dearly love to purchase the 13 inch MacBook Pro, but will not get the glossy screen. The reflections alone on those things are very, very distracting. Please, Apple – Think different – give us the matte screen option.

  429. 449 candykane
    July 23, 2009 at 12:32 pm

    I hate gloss! Sunlight and reflections are just not outweighing the benefits. In fact, it’s really annoying as hell. Where I live I have a lot of sunlight. It means, with a gloss screen, I can’t get anything done. Then I turn on my old matte-screen iMac G5 and I can get on with my work. With matte, I don’t have that much problems. If I had a choice, I would go for an iMac with a matte screen!

  430. 450 David Bauer
    July 23, 2009 at 2:07 pm

    Well, I’ve been waiting and waiting and waiting to exchange my 5-year old Powerbook G4 for a new Mac until it is almost too late, but I have no other option than a glossy screen. And since I really hate glossy screens, I’m still waiting, knowing that it might take maybe a year or two for Apple to bring this matte option back again … But what if Apple never gives us back the good old matte displays? Then I will have to stick to my G4 forever. 😦 I would love to be able to run Snow Leopard on my computer – which I won’t be able to on my Powerbook, but unless I have the option to choose a matte screen on the MacBook Pro 15″, I will be happy with my Tiger.
    Please, pretty please, Apple, give us matte!

    [d]

  431. 451 Josh
    July 23, 2009 at 2:48 pm

    Bring back the matte screen on the MacBook Pro 13″ and 15″ models and then I will buy one.

  432. 452 Al
    July 23, 2009 at 7:31 pm

    Dear Apple,

    I am an extremely loyal promotor of all your products, except one little detail: that is not having the option of matte screens anymore.

    Why is it you used to be able to at least HAVE the option of choosing which screen works best for you? I know that Apple likes to promote individuality, and being able to customize your computer to fit your own personal needs was a huge plus. But now people can only have glossy screens? It just doesn’t add up, sorry Apple, but you really need to address this and soon!

    I’ve only owned your smaller products, (iPod and iPhone) and my Microsoft Windows PC just died and I’m going to buy a MacBook Pro, I just can’t stand the glossy glare.

    Honestly, I’ve been putting off the purchase of a MacBook Pro only because of the glossy screen! So untill this changes, looks like my iPhone is my computer of choise. Please, Apple, don’t let us down!

  433. 453 Billy K
    July 23, 2009 at 11:58 pm

    The problem is glare from the reflective screens of the Mac.

    Apple can use anti-reflective glass – it looks just like regular glass, i.e. no need to go back to dull matte.

    Any fine artwork that is going to be observed for some time is covered with anti-reflective “museum-type glass” to eliminate reflections and show the object’s true colors, not washed out by glare.

    Reflective glass is cheap sh*t – better for cheap PC’s, and not high end Mac’s.

  434. 454 Johnston Fisher
    July 24, 2009 at 5:49 am

    Bring back the matte option! I purchased a refurbished, previous-generation MacBook Pro only because I wanted to avoid the new glossy screen on the current Macbook Pro.

  435. 455 John P
    July 24, 2009 at 3:36 pm

    Like others, I won’t upgrade my current “matte” MacBook Pro until Apple brings back the matte!

  436. 456 Allen S
    July 24, 2009 at 4:58 pm

    Not having a matte screen in the Apple lineup is actually preventing me from buying another Apple laptop for my wife. The glare on the glossy screens (on any laptop) is too much to look at for any extended period of time.

    I have actually been considering DELL, because they offer matte for all of their laptops. They consider it a feature that most business customers want.

    I myself hate the trend towards glossy screens. Please change it.

  437. 457 Gazeebee
    July 24, 2009 at 7:31 pm

    I wanted a new iMac but was astonished to find no option for a matte screen – I will NEVER use a glossy screen as they are pathetic for design work and there are some serious health issues attached to them. I have had to buy another Mac Mini and continue to use my old 20″ matte Cinema Display screen. I was sorry to hear that Steve Jobs had a liver transplant last January – surely he of all people must now realise the most important thing in life is your health, so would be a great humane gesture to the Mac faithful to have a choice of an alternative safe model to the razzamatazz of the debilitating iMirror.

  438. 458 Mukul
    July 24, 2009 at 8:01 pm

    I switched from a Windows XP laptop to a MacBook 13″ in Oct 2008 (got the just-released expensive aluminium one) – to avoid moving to Microsoft Windows Vista, and to confirm what many individuals I had met since Nov 2007 (and some even earlier) said about the Mac being equally useful.

    While I am impressed by the Mac user experience, I am concerned about Apple refusing to recognize (and address) some obvious problems/ problem products:

    1. Glossy screen – I now live with reflections of the glossy screen, and I now hate working in “good” light due to the reflections that I must face. I travel a lot and cannot always control the location where I work (reflections on the glossy screen).

    2. Wireless Mighty Mouse – … [edited].

    My wish list goes longer – but for I stop here in hope (and the knowledge that Firewire did come back!)

    MacMatte Editor: Mukul’s comments on the excessive weight of the Mouse were edited, since this website focuses on the matte screen issue.

  439. 459 Ellen
    July 25, 2009 at 1:08 am

    I will wait to buy my new MacBook Pro until Apple brings back the matte screen. Simple as that. You won’t get my money until you bring back the matte APPLE!

  440. 460 Tony Perez
    July 25, 2009 at 2:21 am

    Last month, I had to sell my 2 year old 15″ MacBook Pro, because of a financial emergency. Gladly, I’ll be buying a new one in September. I am REALLY HOPING, though, that Apple decides to give us both matte and glossy options back before I buy again.

    Like it Glossy? — Get it Glossy.
    Like it Matte? — Get it Matte.

    APPLE, AT LEAST LET US CHOOSE!!!

    It’s not that big of a deal for you to make that happen, is it??
    If matte screens were an option before, it should still be an option now.

    Apple … please !?!?!?

  441. 461 j. tizzone
    July 25, 2009 at 4:47 pm

    I will not buy another Mac, even though I’m at the point of needing a new one, unless I can have a MATTE screen.

    The glossy-only option is ridiculous. I had to work on one of those glossy screens, and ended up with a headache and eyestrain.

    A colleague bought several glossy iMacs for her department, and I asked how they were working out. Everyone there said, “well, our eyes hurt a lot more at the end of the day, and we’ve had to figure out how to block out the light”.

    And, by the way, the design of the new MacBook Pros is getting ugly also. They’re beginning to look more and more like a PC. UGLY. I don’t want black keys. Macs used to be so elegant. Now they look like junk. CONSUMER JUNK. Which I guess, is the market Steve Jobs is after. I’ve been using Macs since they first came out, and I have to say the design is going backwards. What happened to “think different”? As a designer, I like beauty around me. Bring back elegant design and matte screens!

  442. 462 Abe
    July 26, 2009 at 2:04 pm

    My plan of buying a new 13″ MacBook Pro is on hold until a matte screen is available. I do programming and photography, have used computers for over 20 years and will not use a glossy display to do my work.

  443. 463 Paul
    July 26, 2009 at 7:32 pm

    I hate the glossiness! Have an option for matte!

  444. 464 Martin Sander
    July 26, 2009 at 10:51 pm

    It’s as simple as that: When Apple offers a matte screen option, I’ll buy a 15″ MacBook Pro.

    • 465 Martin Sander
      August 28, 2009 at 9:25 am

      Just ordered my 15″ *matte* MacBook Pro with Snow Leopard! It’s really great that there’s a matte option for the 15″ MacBook Pro now! However, I can very well understand that people interested in the 13″ MacBook Pro would like to see a matte option as well …

  445. 466 Dan Cope
    July 27, 2009 at 8:18 am

    I had to purchase a 17” MacBook Pro because I am an architecture student working on my screen for hours a day. In my work, I don’t know exactly where I am working each day, and I need to work anywhere. I cannot do this with a glass covered glossy screen. Macs are supposed to cater to all of those creative types. Well, those creative types don’t always spend all day in a perfectly lit office or studio, which is the only place these new glossy MacBook Pro’s work. Not a good thing for a “portable, use-anywhere” computer.

    I am an architect and I like good industrial design, and I even think the black border on the glossy MacBook Pro looks better than the aluminum border on the matte 17”, but I chose that matte, anti-glare model because I needed it. This is not an option for many people and they are forced to live with the glossy screen (which should never have to happen). Those people are forced to delay their Mac purchases in hope of Apple’s eventual re-release of matte screens across the Mac lineup, or they purchase another brand of computer, even going over to Microsoft Windows if they have to. Yes, glossy is that big of an issue.

    Apple, if you don’t want to make matte, fine. Charge the extra $50 for matte. I don’t care. Anyone who wants matte enough will pay that extra charge, but at least give us the option!

  446. 467 joms jaucian
    July 28, 2009 at 2:43 am

    Apple, show me a 13″ MacBook Pro with a matte screen and I will buy it right away from you. The lack of a matte screen is the only thing holding me and my family back from buying Mac computers. Right now we have several computers and laptops all of which have matte screens. Glossy screens are just not comfortable and are no good to the eyes with regards to reflections.

    I hope Apple listens to us and provides us the option to have matte screens. I have considered the 17″ MacBook Pro – the only Apple model that has a matte screen – but it is just too bulky.

  447. July 28, 2009 at 1:50 pm

    I had problems with the 20″ Wacom Cintiq because of the reflective, glossy screen surface. I solved it by tilting the angle and rearranging new furniture. But shouldn’t the products be designed to accommodate to our needs, rather than we accommodate to them? The Apple Mac’s glossy screens are more reflective than the Cintiq’s so I am very reluctant to purchase a glossy-screen MacBook Pro or iMac.

    Sure, the Mac’s glossy screens are handy as mirrors for checking my hair, but I would prefer to concentrate on my artwork (which may be in dark tones). I would purchase the 15″ MacBook Pro or a 24″ iMac if they come with a matte screen option at the same price as their shiny, glossy cousins. Thanks.

  448. 469 Kelly Washington
    July 28, 2009 at 9:02 pm

    I have never been turned off by a computer more in my entire life than after I got this white glossy MacBook as a gift from my boyfriend.

    I had seen a MacBook before that somebody had, and was struck by how nice it looked, virus free etc, but never realized the glossy screen would cause such eyestrain and headaches.

    Somebody accidentially spilled a drink on my MacBook’s keyboard, which rendered it useless in mere seconds. It couldn’t be fixed, since Apple has moisture sensors inside to alert them of a spill.

    Needless to say I couldn’t be more happy. The glossy screen is gone and so are my headaches.

    I now have a nice matte-screen Linux Thinkpad, virus free and glare free.

    Here’s a big fat middle finger to Apple and the entire computer industry for pushing these glossy screens.

    I won’t advise anyone to buy any Apple product again!

  449. 470 br0930
    July 29, 2009 at 5:07 am

    The design of the bottom half of the new unibody Macbook Pros is just beautiful. Having taken apart and put back together plenty of laptops that I have owned (Dells, HPs, Thinkpads, older Powerbooks, the previous generation of MacBooks) for repair purposes, it would be an understatement to write how impressed I am with the new MacBook Pros. The cut-from-aluminum-block chassis, and the design of the motherboard and configuration of the fans is a fantastic design. I am excited about the prospect of the new batteries’ performance, and hope that they are all they are advertised to be. On that basis, I can’t think of any laptop I’d rather own for a long time (since any machine is eventually going to need repairs).

    By the same token, the design of the top half of the new MacBook Pros is just atrocious because of its un-usability. I was initially astonished at people who framed this as a glossy vs. matte issue. A LCD panel under a piece of glass isn’t just glossy; it is reflective. It is reflective to the extent that it hampers the users’ ability to look at the screen and use it. I visit Apple Stores, where they have made some effort to put their products in as favorable a light as possible, and it is still atrocious. Daytime or nightime, in any light, when I look at these glass-covered screens of these machines, I am appalled. Instead of seeing what it is on screen, I see reflections.

    I will stick with my previous generation 15″ MacBook Pro with matte screen until matte again is an option on the new 13″ or 15″ MacBook Pros. And I am ready to buy a new one, and drop $4K or so to have all the bells and whistles (8 GB, big fast HD, etc. … nice when you have a budget to spend an organization’s money). But I won’t buy it if I can’t comfortably use it. And I cannot comfortable use that reflective display of the current Macs. So I wait, and hope.

  450. 471 Bruce
    July 29, 2009 at 9:25 pm

    I strongly urge Apple to provide the option of Macs with anti-reflective, anti-glare (here called “matte”) screens.

    I have used iMacs for years, and several varieties of Mac notebooks (as well as other brands of Microsoft Windows PCs), and until recently, I was always able to buy and use an anti-reflective screen.

    More recently I have had to use several of the glossy screens on the new Macs (iMac as well as MacBook and MacBook Pro) and have found that their reflections are very distracting and tiring for my eyes.

    In some cases, in mostly dark rooms, I have been able to re-orient the screen, or my own position, to minimize reflection. But in other cases, such as in various offices or when near windows, it is not possible to darken the room just for me to use the computer. Note that some offices and classrooms do not provide for an easy way to allow an occupant to darken just their own window or work space.

    I find it incredibly distracting to keep focusing AWAY from the mirror reflection on the glossy LCD screen of nearly everything on my side of the computer screen: my head, the walls and all the stuff on the walls (posters, pictures, clocks and whatever), door frames, room and ceiling lights, etc.

    Computers are supposed to be designed to allow users to work with them – in my case, and the folks I work with – to allow us to read text, input text and numbers, view data and images, etc. They should not be designed as art museum pieces just to look ‘shiny and cool’. I need to be able to use the computer.

    Years back, there was a lot of emphasis on ergonomics and changing out the glossy computer CRT’s to have anti-reflective surfaces. For the life of me -and of my eyes – I do not know why Apple and other computer LCD companies have rushed to make almost all screens glossy in recent years. In my thinking, it is totally crazy, very anti-productive and very un-ergonomic.

    When I use a glossy Mac (or other brand) computer screen, after a while my eyes water, and I have to squint and struggle to focus on the screen. I have found that remembering to look away for a time helps, (or ‘palming’ my eyes) but the point is that I should not have to contort my body, or darken a room, or angle the Mac screen ‘just so’ – all so that I can simply read the data on the screen!

    Apple PLEASE bring back the anti-reflective, anti-glare (call it “matte” if you must) screen as an available and no-extra-cost option for all Macs with screens.

    And others who feel this way, please send your comments (as I have) to Apple feedback at http://www.apple.com/feedback/ . (there are choices on that page for the various Macs)

  451. 472 brice
    July 29, 2009 at 9:37 pm

    I’m waiting for the matte display before I buy my first Mac 🙂

  452. 473 Dave C.
    July 30, 2009 at 3:10 am

    As a freelance retoucher, I have had the opportunity to do creative retouching on an iMac with a glossy screen – and it drove me crazy. I was facing the window, so no direct glare to bounce off of the screen. I tried turning down the lights in the room, which didn’t help at all. Parts of the room, and myself, were being reflected back at me on the screen. While the reflections weren’t glaring, they were still interacting with the screen images I needed to correct. I would look into a shadow area of the image and I would have to shift side to side in my seat to be sure that what I was looking at was actually part of the image and not a reflection. After a few hours I got a severe headache. After a few days of headaches, I was able to convince the company that I was freelancing for that I would be able to get more work done if I was able to bring in and work from my matte screen MacBook Pro.

    While I had just purchased the MacBook Pro, it was not the latest model. Apple’s decision to make the gloss screen the only option has disturbed me. Sure, I could cough up and ADDITIONAL $50 on an already pricey computer to get the matte screen. But in the end, I decided the extra cost wasn’t worth it. As for the future, when my current MacBook Pro needs to be replaced, Adobe software products work just as good on Microsoft Windows PC’s as they do on Macs. If Apple can’t produce a product with a matte, non-reflective screen that fits my needs, then I guess I will need to migrate to Microsoft Windows.

    When my children are ready for laptops for school I will be making my purchasing decision on the availability of a matte screen model. I like Apple products, and wouldn’t mind spending extra but … when the time comes to make that purchasing decision, and if my only choice is gloss PC or gloss Mac – well I guess that I would have to go with a PC.

    Apple, don’t forget that a lot of households (such as mine) are of the one spouse has a PC and one has a Mac variety. And believe me, I have been defending Macs for quite a long time now. But PC’s outnumber Mac’s in this house. Please don’t take this as an idle threat, but if the day comes that I cannot purchase what I need from Apple – well, then changing my work flow to Microsoft Windows PC will not be a problem.

  453. 474 Nick M.
    July 30, 2009 at 11:56 pm

    I wanted to dump my 4 year old Dell laptop for new MacBook Pro 13″. But, the Mac’s glossy screen is so reflective. I’m really hoping Apple will surprise us this Fall with a matte option.

    I’m a long-time PC user, wanting to switch to Mac, but can’t (because of the lack of a matte screen) – what an irony.

  454. 475 Emil
    July 31, 2009 at 6:33 am

    I’m waiting for a matte screen option for the MacBook Pro 13″ before I’ll buy my first Mac ever.

  455. 476 Fuchia Sky
    July 31, 2009 at 2:58 pm

    I have resisted buying a new Mac laptop because of the glossy screens. I own a late 2006 matte-screen iMac (the earlier white model that does not have the black border around the screen) which I love, and often use my sister’s 15″ Powerbook G4 which is also matte.

    A year ago my sister’s work got her a 13″ MacBook and it has a glossy screen. I hate it because of the glossy screen. It’s a pain to watch movies on, and more than one person cannot view it to the glossy screen. I always get out the Powerbook G4 with it’s matte screen and love watching movies on it because there is no glare.

    The other problem is I sell products at a outdoor market on Saturdays and have tried taking the 13″ MacBook along but it’s useless because it’s always sunny outside and I can never see my MacBook’s screen due to the glare.

    Please, Apple, bring back a matte screen option on all of your laptops. I can’t bear to buy a Microsoft Windows PC, so will keep using my older Macs until a new matte option becomes available.

    Matte all the way 🙂

  456. 477 Joel
    August 1, 2009 at 7:56 pm

    I have delayed replacing my six year old iMac for over a year now because I refuse to buy a glossy screen. The glossy screen is not a functional design. At some point, I guess I will just have to abandon Apple and get a Microsoft Windows PC.

  457. 478 Michael, London
    August 2, 2009 at 10:46 am

    I run a couple of businesses and we use Mac laptops. Most older employees detest the high gloss screens, as I do. Our female employees prefer not to have the 17″ MacBook Pro laptops – which have matte screens – because they find them too heavy. Our employees find that glossy screens cause headaches, bring on migraine in those sensitive to migraine, and cause eyestrain.

    It seems that under UK law Apple may be guilty of sex discrimination and also may be in breach of disability discrimination legislation. For sex discrimination, this is because Apple is providing matte screens for equipment that tends to be preferred by men while not providing the same for equipment that tends to be preferred by women, although it is equally feasible technically and commercially for it to do so.

    For disability discrimination similar reasoning applies: Apple seems to be in breach of disability discrimination because it has the means to provide matte-screen, anti-glare equipment that does not harm those with the disabilities of migraine, a propensity to headaches caused by glare, and certain eye conditions, but chooses to discriminate against them.

    I and my employees have been loyal Apple users for a couple of decades now, and it is sad to find that the only way to get Apple to see sense on this matter – which should be an almost trivial decision for it – is to go down the avenue of suing them for discrimination.

    Come on, Apple, you’ve made a mistake, no doubt with the best of intentions. Please get your act together and do a U-turn on this matte screen issue. Sometimes your customers think different and are right. (Sometimes they think differently too.)

  458. 479 peter forese
    August 2, 2009 at 7:59 pm

    Pretty simple: I do not upgrade our 15″ 2.33 GHz MacBook Pro to a newer model as long as no matte option is available.

    Peter

  459. 480 Jason K.
    August 3, 2009 at 5:21 am

    I own several Macs, but I would never buy any screen that was glossy.

  460. 481 David B
    August 3, 2009 at 5:41 am

    I lusted after the all-aluminum chassis of the new Macs from the day it was announced, and ordered a 15″ MacBook Pro that same week, then returned it a week later because of the glossy screen. In my office, there’s a window behind me: one with a lovely view of the city. I pay a great deal for our office space with that view, and I am not going to shut the blinds and dim the lights so that I might get work done without unnecessary fatigue.

    The same day I returned the unibody machine to Apple, I ordered a late 2008 pre-unibody, matte-screen MacBook Pro 15″ from MacConnection. This matte-screen model should serve me for a few years … though prior to now I’ve been upgrading every 10-12 months for the past 5 years … that will have to change unless/until Apple pulls their head out in regards to the matte issue.

  461. 482 Mark F
    August 3, 2009 at 8:57 am

    Apple won’t get my money until they provide a non-glossy display. I’m perplexed by their decision to go all glossy on all of the displays (except the 17″ MacBook Pro, of course). I had a MacBook for a while and the glossy screen (while bearable), I was constantly adjusting to compensate for overhead lighting. The new MacBook Pro mirror displays are horrific in design. I’m going to wait this one out and see what develops. For now I’ll stick with my iMac (matte!) G5.

  462. August 3, 2009 at 10:40 pm

    I will never buy a Mac with a glossy screen. They are useless on location and at home for work.

    I’m hoping for Apple to release a 15 inch non-glossy option.

  463. 484 Vanamali
    August 4, 2009 at 12:05 pm

    It wouldn’t make sense to purchase a glossy screen notebook which is more useful as a mirror than a display. Apple ought to have re-considered as to how many ‘real’ people try using their computers in absolutely dark environments.

    I will wait till I can get another Mac with non-glossy option (I was lucky to buy the last release of the non-glossy version :-))

  464. 485 Ray Gallon
    August 4, 2009 at 11:10 pm

    I am a professional technical communicator, and I’ve been wanting to upgrade my G4 Powerbook to one of the new MacBook Pro models – however, the glossy screen has been a major impediment. As a professional who spends all day in front of the screen – writing, designing, making web pages or whatever – I am acutely aware of ergonomic shortcomings. The glossy screen is a major one, and a mistake I wouldn’t have expected from Apple. What could they have been thinking? Whose crazy idea was it that we’d all love glossy, glary screens? Folks, I don’t mind if someone likes it – everyone has their own taste. Just give me the choice, or I’ll need to find an alternative, and that is a painful thought.

  465. 486 vth
    August 5, 2009 at 8:51 am

    I’m currently looking for a replacement for my dead Powerbook G4. I originally didn’t have an opinion about the only-glossy issue, but after having used a glossy iMac as my desktop for a year, that experience has made it clear to me that I’m not going to purchase another computer with a glossy screen, especially one that gets used in uncontrolled lighting conditions.

  466. August 5, 2009 at 11:17 am

    I’m waiting to replace my 1.83 GHz 17″ iMac with a 13″ MacBook Pro but it’s not going to happen until the matte option is offered. If my iMac dies, I’ll find a second hand MacBook Pro with a matte screen as I am simply not going to be cornered by Apple into buying something new that doesn’t fit my requirements.

  467. 488 Jim
    August 5, 2009 at 3:43 pm

    The matte screen option is restful to view. Apple, continue being a company that listens to your consumers. Bring matte back.

  468. 489 Mikey
    August 5, 2009 at 8:14 pm

    Yup, bring back the Matte please. Apple, I won’t be buying another MacBook Pro until you do. Love OSX but if there are no matte screens, then my next MacBook might be a Hackbook …

  469. August 8, 2009 at 1:57 pm

    I disdain the glossy screen, and refuse to bob around in front of my monitor or reposition the monitor to adapt to a product that constantly reflects and distracts my attention by reflecting background objects,movement light sources etc. I use 3 Mac Mini’s with “off brand” (non Mac) monitors. This lack of “loyalty” to Apple has got to make non-Mac visitors to our offices chuckle. Additionally I’m still using a Powerbook with a matte screen and won’t replace it until a matte screen is available. My business is growing, unfortunately Apple isn’t helping by sticking to an unnecessary no-matte policy.

  470. August 8, 2009 at 7:28 pm

    I for one would like to see Apple invest their energy in a compromise solution. Look for new materials that have both the contrast of glass and the non-reflectiveness of matte!

  471. 492 Hawke
    August 9, 2009 at 9:20 pm

    Apple, please bring back the Matte Option on the MacBook Pro 13″ and 15″ — It will bring new customers.
    Thanks

  472. 493 Jo
    August 10, 2009 at 7:51 am

    Please, iMac’s with matte screen asap. No matte, no iMac.

  473. 494 Gazza
    August 10, 2009 at 9:51 am

    I’m not buying another iMac until it as a matte screen – simple as that. A Mac Pro is too expensive for my business to justify. Apple, please don’t force me to use a Microsoft Windows computer 😦

  474. 495 Pesc
    August 11, 2009 at 7:40 am

    Apple has just introduced a matte option on the 15″ MacBook Pro. This is great news! You can configure a 15″ MacBook Pro with a non-reflective screen (“reflexfri”) in the Swedish Apple Store. It will cost 540 SEK extra (75 USD).

    http://store.apple.com/se/browse/home/shop_mac/family/macbook_pro

    However, the 13″ models are still missing a display option without reflective defects.

    I am still using my 12″ G4 Powerbook. This is in fact the latest Apple laptop that is both portable and has a matte screen! When you are using your laptop everywhere but in an office – on trains, planes, cafés, outdoors, etc – reflective screens are much more difficult to use than a good matte screen. So why not offer a matte screen where it is needed most??

    Please Apple, provide an update for my 12″ Powerbook WITH A MATTE SCREEN. I won’t buy one with reflection defects in the screen.

    • 496 macmatte
      August 11, 2009 at 11:58 am

      However, I won’t be satisfied until Apple brings back anti-reflective screens for the iMac as well. But Apple bringing back matte for the 15″ and 17″ MacBook Pros is at least a start.

  475. 497 Josh
    August 11, 2009 at 7:48 am

    I work for the UN producing disaster reports based on satellite imagery analysis. I would love to finally integrate Apple’s iMac into our unit, however, professionally we simply cannot use glossy screens for image analysis or cartography.

    When the matte screens are on offer, then and only then will we purchase.

  476. 498 Hauke Fath
    August 11, 2009 at 11:46 am

    I work as a system and network administrator, and my matte-screen Powerbook is the workhorse of choice for most things Internet and Office. A replacement would be due, but I am not going to pay a premium for much reduced ergonomics – I see enough peecee notebooks here as it is to know and despise glossy screens.

    Bottom line: Both my and my wife’s (she’s a web designer) Powerbook will not be replaced with a ‘glossy’ MacBook Pro, period.

    Thanks, but no thanks, Apple.

  477. 499 Xavier Ramonbordes
    August 11, 2009 at 3:13 pm

    I am a college student, and I use an iBook G4 everyday. Its 30 GB hard disk and 1.33 GHz processor became not powerful enough for the applications I use, and therefore I thought about purchasing a 13″ MacBook Pro. A friend of mine uses this laptop, and let me try it, but I was really disappointed with the glare on the screen, causing strong eye strain within an hour, even if I was not outside and the only window was perpendicular to the computer.

    I really want to buy a new MacBook Pro, but I can’t afford the 17 inch one. I will buy a 13 inch MacBook Pro, with the anti glare screen option – not without.

  478. 500 WorX
    August 11, 2009 at 3:44 pm

    And matte screens for the MacBook Air.

    Vote also at: http://www.petitiononline.com/mod_perl/signed.cgi?38djhak2

    We endorse the petition to Apple for matte displays for the MacBook.

  479. 501 Wallace
    August 11, 2009 at 4:16 pm

    I do background design in animation, and It’s all about getting the tones right. You’re trying to key the values of a drawing to a particular light and dark limit and here comes a reflected window or light source that throws everything off.

    This is basic stuff, Apple, and you’ve got a loyal army of artists, so let’s have the tools we need. Give us matte screens as an option on all Macs – not just the MacBook Pro’s.

  480. 502 Joshua Beidler
    August 11, 2009 at 4:49 pm

    For me, the single most important feature that I look for in a computer is a high-quality, non-reflective display. I find the glossy display so problematic that it’s a dealbreaker for me. Clearly, many other Mac users feel the same.

    I’m pleased that Apple, as of 11 August 2009, now offers a matte display on the 15″ and 17″ MacBook Pros. I urge Apple to extend this option to the 13″ MacBook Pro and iMac as well.

    Each model in Apple’s lineup fulfills a distinct need. There are many students who would love a 13″ MacBook Pro with a matte screen, but can’t afford a 15″ model. Similarly, there are plenty of “prosumer” buyers who want an iMac with a matte screen, and whose needs aren’t being met by the Mac mini or the Mac Pro. This is why I urge Apple to offer a matte display option on all Mac models that have a built-in display.

  481. 503 Syfy
    August 11, 2009 at 8:22 pm

    I really would like to buy a MacBook Pro 13″ for my studies, but that won’t happen as long as it has got a glossy display. I’ve looked for alternatives, but haven’t found a notebook, that’s as good and costs as much as the MacBook Pro. So please, Apple, also upgrade the 13″ model with a matte screen!

  482. 504 Fritz Haber
    August 11, 2009 at 8:53 pm

    Until there is a matte screen option for the 12 inch MacBook Pro, I will not buy any Apple computer again.

  483. 505 Jerry
    August 11, 2009 at 9:49 pm

    Matte screens now please on ALL laptops, iMac and Cinema Displays!

  484. 506 Louis
    August 11, 2009 at 10:54 pm

    Sweet stuff, Apple! 15″ down, 13″ to go …. oh and iMac and cinema displays 🙂

    Come on, don’t stop while you’re on a roll: Make matte an option on the whole range.

  485. 507 Carlan
    August 12, 2009 at 1:51 am

    Apple, as soon as you offer the 13″ matte screen option, I am ordering one … but not until then ….

  486. 508 Pete G
    August 12, 2009 at 9:56 am

    Ars Tech released another glossy/matte poll in regards to Apple bringing the matte option back on the 15″ MacBook Pro’s recently.

    http://arstechnica.com/apple/news/2009/08/matte-display-option-makes-a-quiet-return-to-15-macbook-pro.ars

    As you may know, Ars Tech also had the results of an earlier Lenovo poll which had something like 86% of Lenovo customers choosing matte screens over glossy. (See MacMatte link list above.)

    Apple of course needs to make matte options available on all their models. This may take some time and the 15″ was the easiest to do right away. The iMac glass screen can be removed with a suction cup and below is a matte LCD screen. (This may void your warranty)

    If anyone from Apple is reading this – especially our dear friends Steve Jobs and Johnathan Ives – from the bottom of our hearts a sincere THANK YOU for beginning to alleviate our suffering from these glare and reflection-prone screens, but the job isn’t quite done yet. The rest of the Mac line needs your attention in upcoming hardware updates.

    As you know the needs of the computing public are broad in scope, because of Apple’s rapidly increasing market share, perhaps it’s time to evaluate the limited product line in favor of more hardware options?

    Might I suggest designing future computers with ‘Apple Store easy’ switchable screens? This might help solve a lot of production amount and other issues from returns of glossy type screens.

    I’m sorry to have to state this, but two potential Mac switchers I sent to the Apple Store Miami in the last year declined to purchase a Mac laptop because of “the reflections of the overhead lights on the screen”. After that, I quit sending people to Apple for computers.

    The glossy-only option is hurting your sales. Matte can be cool – just look at ColorWare’s “Stealth” MacBook Pro. All matte black and awesome as hell.

    Shiny screens are not user friendly for long periods on the computer. It makes using the computer a chore because of the work involved in “seeing” and adjusting oneself to get around the glare and reflections.

    Again, Apple, thank you for what you’ve done for now. Keep it up!

    • 509 macmatte
      August 12, 2009 at 10:44 am

      Pete G’s above comment refers to a poll that accompanied an article at Ars Technica by Jacqui Cheng on August 11, 2009 entitled, “Antiglare display option makes a quiet return to 15″ MacBook Pro”. When I took the poll, the results were as follows:

      Question: Are you happy with Apple’s concession to add a matte option to the 15-inch MacBook Pro?

      Yes, I hate glossy! 66% (1344 votes)
      Matte is lame. GLOSSY 4 LYFE. 11% (215 votes)
      Who cares? 23% (469 votes)
      Total Votes: 2028

  487. 510 Icculus
    August 12, 2009 at 5:25 pm

    I plan on finally making the long anticipated switch from a Microsoft PC to Mac as soon as the 13 inch version of the MacBook Pro can be bought without the glossy screen. Show me the matte and I’ll show you the money!! If Macs are as great as people say they are, I will probably buy many more in the future.

  488. 511 Josh
    August 12, 2009 at 7:28 pm

    Apple, now that you offer the matte screen to the 15″ model, as well as the 17″, why don’t you include them in all of your laptops? What the hell were you thinking? Offer it to the most expensive models first and see what happens? You guys should be out of business. For all those Apple fanboys, why are you still loyal to them?

  489. 512 Sharmela
    August 15, 2009 at 5:58 am

    My beloved iBook G4, that I’ve had for about 5 and half years, is due for an upgrade. It doesn’t run Photoshop and such so smoothly anymore.

    I’m so bothered that Apple has not introduced the matte screen option for the 13″ MacBook Pro. If there was a matte 13″ model, I’ll definitely buy them – like right now, this minute.

    I am holding on till then.

  490. 513 Kingsley Chen
    August 17, 2009 at 12:39 am

    Apple: Please, please, please bring back the Matte screens. I cannot stand the glossy reflections. I’ve enjoyed my 17″ PowerBook G4 for 4 years now and won’t by a glossy screened Macbook.

    -Kingsley.

  491. 514 Pete G
    August 17, 2009 at 5:10 am

    More petition comments need to be added to this petition.

    As you may know, Apple is the only provider of OS X. It’s therefore not a simple matter to take one’s hardware choices to another maker and the software will work just fine.

    Apple is recognizing that the glossy isn’t for everyone, especially a lot of their “pros”, but Apple is obviously trying to gauge which of their products the computing public needs in a matte option. So please scroll down and state your comments, complaints and preferences in regards to the glare/reflections issue. The more comments the BETTER!, even if what you have to say is already covered. We need quantity of opinions!

    If you are not going to purchase a Cinema Display because they are glossy, SAY SO! It will take Apple many YEARS before they realize the mistake they have made in not offering a matte option as people go out and buy inferior third party matte products instead.

    Also make sure you visit http://www.apple.com/feedback/ and leave your comments there as well because this shows your are serious and/or a previous Apple customer.

    Positive change is occurring BECAUSE of our collective efforts. Portables are not the only sufferers of glare and reflections. Inside brightly lit offices, schools and homes, it is an issue for desktops as well. Something needs to be done!

    Please link to this site from all over the internet, in order to generate attention to this problem!

    Thank you!!

  492. 515 Ed O
    August 18, 2009 at 4:55 am

    Dear Apple,

    A few years ago I ended up buying a Dell Precision Workstation over an iMac because of not having the choice of a Matte screen. My wife and I cannot deal with the glossy screen due to migraines and other vision problems. I now am ready to buy a MacBook Pro for my wife and was happy to learn that the 15″ now comes in Matte. I am begging Apple, PLEASE bring the choice of Matte to the 13″ Macbook Pro also. Many people need the smaller footprint of the 13″ Macbook vs the 15″. If anyone has ever walked around any Apple Retail store, almost 99% of Apple’s own employees agree. It is a no brainer. Don’t end up like Dell being out of touch and too big to care. I can’t believe that this can’t be remedied quickly. Hey, Steve, I hope you are listening. Stop listening to the bean counters.

    Again put in the last piece of the puzzle. The 13″ MacBook Pro is it. Make it Matte. You can even make a humorous ad about it and rev up sales. Be creative …

    Thank You, Ed

  493. 516 macmatte
    August 22, 2009 at 7:11 am

    I’ve seen for a long time that silver Mac notebooks are featured in many TV and magazine advertisements, however, it struck me recently even in August 2009 – at least a year after the black-rim unibody Macs came out – all the Macs, without exception, that are shown in these ads are the older model silver-rim, MATTE screen models. It is clear that the advertisement makers wanted the public to see what the person was viewing on the screen, hence, they do not use glossy-screen Macs in their advertisements. I have not seen one TV ad that featured the black-rimmed unibody models. Maybe now that the 15″ unibody Mac has the matte, anti-glare option, I’ll be on the lookout to see if any of these black-rimmed models appear in ads.

  494. 517 Dan Schultz
    August 22, 2009 at 6:35 pm

    I want to buy the 13″ MacBook Pro. But I will not until Apple comes out with the Matte screen. It is damn impossible to see the glossy screen with a bit of sun around. Isn’t the purpose of a laptop to be mobile and have the ability to work outside. Well, I have a 15″ MacBook Pro with matte screen, and it works great … APPLE, please create the 13″ MacBook Pro with a matte screen 🙂

  495. 518 John Lindner
    August 23, 2009 at 2:31 am

    I have been a loyal Mac user for many years. As an art educator, I have been behind the purchase of many Macs for different school systems. I would never purchase a monitor with a glossy screen. I have several artist friends who would love to buy a new iMac but are waiting in the hope that some day the anti-glare option is available again. I cannot understand the resistance to this by Apple. Yes – we would be willing to pay more for less eyestrain!

  496. August 24, 2009 at 12:56 am

    I’ll buy a 13″ MacBook Pro as soon as a matte option is available. TechRestore is an option, but I’d rather it all come from Apple. I’m willing to pay extra as a Built-to-order option.

    I tried, I really tried to like the 13″ MacBook Pro in the Apple store, having stopped by several times when traveling in a city with an Apple Store, however, the reflections are just too much for me. So unfortunately – if there is no matte (ok, anti-glare display as now in the 15″ and 17″), I will not buy. I already have a 15″ MacBook Pro for work – I do not need another. My purchase choice is limited to a 13″ anti-glare MacBook Pro. Until it is available, I will be waiting.

  497. 520 Stephen Farmer
    August 24, 2009 at 9:34 am

    Apple, please bring back the matte screen for the iMac. My matte, pre-intel (4 year old) iMac needs replacing. I would replace it immediately if Apple brought out a matte iMac option – but would never buy the glossy.

    Thank you.

  498. 521 Øystein Tveito
    August 24, 2009 at 11:11 pm

    Please let there be a matte option for the 13″ MacBook Pro. I’m in a big need of an upgrade and if there’s no matte coming to the 13″ anytime soon, I will be forced to buy a non-Apple laptop. Please hurry Apple!

  499. 522 Meelis Sildoja
    August 26, 2009 at 1:59 pm

    I just got 13 inch MacBook Pro with glossy screen since there was no hope of getting one with a matte screen. My old 15 inch MacBook Pro has a matte screen and I adore it. The new glossy one disapoints me.

    Please, Apple, we need matte screens. And why at all did you chose to go for glossy screens if the majority don’t like them. Bad market survey?

  500. August 26, 2009 at 11:00 pm

    As a photographer, glossy screens are a total no-no. I can’t stand their over-saturated, inaccurate colours. Look at a nice vibrant photograph on a glossy screen (such as Apple’s current LED Cinema Display). Sure, it looks visually striking and pretty. Now try printing that same image on any kind of paper and you’ll immediately realise how awfully inaccurate and over-saturated the screen is, even with time-consuming colour calibration for print beforehand.

    Reflections are ridiculously distracting and annoying for photo work as well, especially on the current glass-based Apple screens. When I’m trying to judge the colour of a beautiful sunset, I don’t want to see the colour of my room’s walls and the image of myself on top of it!

    I will do everything I can to keep my 20″ anti-glare Apple Cinema Display working. It’s the best monitor I’ve ever used and I really hope Apple brings back an improved version of it with an ANTI-GLARE front!

  501. August 27, 2009 at 9:15 pm

    I currently use a 12″ Powerbook G4. I’ve been dying to replace it with a 13″ MacBook Pro (I don’t want the larger 15″ and 17″ units because of price and size), but really don’t like glossy screens, since they limit the ability to see the screen in too many lighting conditions.

    One other thing I’ll note is that the single audio port for either input or output is a poor design choice, in my opinion. As someone who uses the 12″ Powerbook for recording, I’d like to be able to do the same with the MacBook Pro without having to convert one of the signals to USB.

    If I had these two features in a 13″ MacBook Pro, I’d buy one immediately.

  502. 525 Ivo Wittwer
    August 28, 2009 at 2:58 pm

    Did anybody wonder why all the staff at Apple Stores wear black shirts? I don’t remember what they wore before the glossy displays showed up, white? 😉

    • 526 Pesc
      August 29, 2009 at 9:45 am

      Well, at least you can understand why Steve Jobs always wears a black turtleneck. It surely must help with all reflections. 🙂

  503. 527 Ellen Weiss
    August 29, 2009 at 12:31 pm

    I love the idea of the 13″ MacBook Pro paired with the 24″ Cinema Display that can power the laptop, etc. But the glossy screens of both of these blind me. So, right now, I’m sitting on my purchase money, not quite sure what to do. Apple, if you release non-glare versions of these two devices, I’ll buy immediately. That’s all I’m waiting for.

  504. 528 betsy
    September 1, 2009 at 6:15 pm

    Another vote for matte screens on the 13″. I’m still waiting to replace my 12″ Powerbook (which is beginning to creak. Apple, give me a matte screen and I’ll do it …

  505. 529 Leon
    September 2, 2009 at 1:18 am

    I have been holding out for 3 years to upgrade my iMac until I can get a 24″ matte screen. Any screen, especially one that size, requires no glare when working on photos/videos. Also spreadsheets require much concentration – which matte enable. Glossy adds reflections which give me eye strain. Thank you.

  506. 530 Harry
    September 4, 2009 at 6:02 pm

    Unfortunately only half a job, Mr. Jobs. Bring matte on for the 13” MacBook Pro and you’ll have one happy customer more!

  507. 531 Evan
    September 4, 2009 at 10:41 pm

    I’m a writer and am holding off buying a new MacBook until I can get a matte screen on a 13-inch MacBook Pro. But if that doesn’t happen soon I might have to buy a Microsoft Windows PC, or at least a netbook with a matte screen. Ack! Please offer matte on your complete line, Apple. Fair is fair.

  508. 532 Jonathan
    September 5, 2009 at 6:51 pm

    I am also a writer. I don’t like glossy screens either, as a rule, but found working on my girlfriend’s late 2007 black MacBook to be just about tolerable in most lighting conditions, so I decided to buy one of the new 13-inch MacBook Pros for myself. Big mistake — buying the MacBook Pro on the assumption that it’s glossy screen would be much the same as that on the Black MacBook. It is significantly more reflective, to the point where I have a blinding headache after an hour of trying to write. The difference between the two computers is also very noticeable when they are placed side-by-side; the black MacBook has more of a dull gloss, while the 13″ MacBook Pro is like a mirror.

    So there are degrees of glossy, and these new MacBook Pros are significantly more prone to glare than previous glossy laptops.

    If anyone could comment on how the MacBook Pro compares to the current white MacBook in terms of glare, I would love to know.

    Apple, you make the claim that the glossy screen is better for viewing images and video. Maybe that is true. But many of us still live our lives in the world of text. First you brought in font smoothing and decided that you would not give users the option to turn it off. Now you have brought in glossy screens across the board and are ignoring the pleas of those who desperately do not want to incur chronic eyestrain and headaches as the price of being a Mac user.

    I am sorely tempted at this point to move to Linux on a matte-screen PC laptop, and I have used Macs loyally for 20 years. Listen to your users, Apple.

    Things that look great aren’t always the most comfortable to use or wear. This is a classic example.

  509. 533 M. AlK
    September 5, 2009 at 7:00 pm

    Apple used to brag about their screens .. I think it is totally useless if you can’t use it !!

    I have used an iMac with the glassy screen and would not buy it … I’ll buy a Mac Mini (because I can select my screen) but won’t do glossy. I use my iMac extensively and a glossy screen is the last thing I want. Furthermore, I like to be treated like an aware customer and feel like I can make a choice.

    This is a petition to bring back matte iMac.

  510. 534 Adrian
    September 5, 2009 at 10:46 pm

    In 2007 I bought a matte 24″ Aluminium-edged cinema screen and a MacPro desktop. It is used every day and its consistent illumination and sharpness is superb for photo editing. There are no distraction of reflections at any time. I am now waiting to purchase a 13″ MacBook Pro to use alongside this and when travelling. Whilst the new glass screens at first glance look superbly sharp and saturated with colour, they are actually not true to life. Life experienced out of ones eyes is not glossy and certainly not with additional glossy reflections across everything. Alongside the 17″ and 15″ Matte MacBook Pros, a Matte 13″ is urgently needed for travelling photographers. Please, Apple, complete the range with a Matte option on the 13″ MacBook Pro.

  511. 535 Erk
    September 7, 2009 at 3:57 am

    I refuse to buy a laptop or monitor with a glossy screen. It’s ridiculous that Apple got rid of the matte option. I’m glad it’s now available for the 15″ and 17″ MacBook Pro models, but the matte option looks like an afterthought (which it apparently is). I’m ready to upgrade my 2007 MacBook Pro, but will wait it out and see what happens.

  512. 537 Cafe Matte
    September 8, 2009 at 10:48 pm

    No matte = no sale.

  513. 538 Naved
    September 10, 2009 at 2:44 am

    I have been waiting for past few months for Apple to provide a matte screen option in 13″ MacBook Pro. I work in different light conditions (bright as well as dark) which makes it a necessity to have a matte screen laptop. Hopefully, very soon Apple will provide a matte option in 13 inch MacBook Pro. Thanks.

  514. 539 James Morton
    September 10, 2009 at 9:58 pm

    Apple, PLEASE add an anti-glare option to the 13″ MacBook Prp, and make the aluminum bezel to be black-anodized, with the “MacBook Pro” logo non-anodized or just printed silver. It would look nice just like the glossy screens, except also be comfortable to work on. If it’s $50 option, fine.

    Right now I need the 13″ form factor, but cannot use the machine due to medical harm the glossy screen is causing. The glossy screen gives me headaches, eye strain, and nausea. If I turn up the screen brightness to eliminate glare, my eyes burn within five minutes. If I turn down brightness, then the glare gives me headache and motion sickness.

    The reflections are several times brighter on the glass screens than on the plastic gloss of the white MacBook. I could shave using the glassy screen as a mirror, whereas in the white MacBook the reflections are dark and easy to ignore. Yes, viewing photos and videos is alright with this glassy screen, but reading and writing and editing text makes me feel sick and achey. The consumer anti-glare films are terrible to apply and don’t work well.

    I’m sticking to my 12″ Powerbook until the 13″ gets a matte screen option.

  515. 540 AnotherDesign
    September 11, 2009 at 5:24 pm

    I was at the Apple Store at Westfield London this week and noticed the 3 maybe 4 large wallscreens advertising Apple products and listing the appointment times for the Genius Bar. All of these were matte so there were no reflections and could be read easily. I then noticed a customer being given a demonstration on iMovie by an Apple representative , who was using a 30″ Aluminium edged matte cinema screen.

    If Apple and their staff recognise the value of matte screens without reflections, why cannot their customers be given the opportunity to buy the computers and laptops they need with matte screens. I need a 13″ MacBook Pro urgently for travelling. Apple, please listen to the needs of your loyal customers before you loose some of them to an inferior system. Thanks

  516. 541 Dave Rogers
    September 14, 2009 at 7:54 pm

    IT’S SIMPLE REALLY. I, like many others, will not buy a glossy screen. I need to upgrade 2 PC’s to Mac’s but won’t do it until the matte option is available. Maybe Apple don’t care about 2 more iMac sales. I wouldn’t even mind if a replacement screen was an optional extra as it’s only held in place by magnets!

  517. 542 sunny bergman
    September 15, 2009 at 8:25 am

    The day Apple introduces the matte option on their 13-inch MacBook Pro’s, I’m going to order it with such tempestuousness, like people in need of a transplant would do, if the waiting list were to be done away with, and everyone could now order the organs on amazon.com

  518. 543 Bodie
    September 15, 2009 at 9:37 pm

    I see that Apple is now offering a Matte screen protector for their 15″ and 17″ MacBook Pros. I think this is telling. The message is getting through. But the fight is not yet over.

    I may get the Matte screen 15″ notebook when they start showing up on the Factory Refurbished page. I will not buy a Glassy or Glossy anything.

    Apple needs to offer the Matte option on EVERYTHING. And not charge extra for it.

  519. 544 Stefan Balduf
    September 16, 2009 at 10:05 am

    Earlier this year I had to undergo a surgery – a cornea transplantation on my left to be precise. Since then my eye is much more sensitive to light, and reflections on a glossy display do not ameliorate this issue at all.

    A new computer is needed to replace our 6-year old Windows PC. It is not an option to have a Mac Mini with a third party screen. It’s simply not powerful enough for my needs.

    So please, Apple, offer a matte option on the whole Mac line-up!

  520. September 17, 2009 at 1:04 am

    I have a glossy MacBook and a matte MacBook Pro, which I bought just before they went glossy only. I’ve been laptop-only for over ten years, but if a matte option is not available when my MacBook Pro needs replacement, I would sooner buy a desktop computer with a (non-Apple) matte display than another glossy laptop.

  521. 546 Marshall Colley
    September 17, 2009 at 8:17 am

    I am a road warrior, so to speak, and I travel internationally showing photography and video, including serious editing on the road. Due to lighting in the airports and small graphical changes required in editing, I need an anti-glare screen on the 13″ MacBook Pro. Until then I’ll keep using my 12″ matte-screen iBook. The 15 and 17″ models are just to big to travel light. Moreover, I just got the new Final Cut Studio for Intel only and this will create a problem because it will not run on my iBook.

    I have been waiting for months for Apple to offer the same choices of an anti-glare screen for the 13″ too. I have two 23″ cinema displays, Mac Pro 2.8 GHz-octo and a number of G4 and G5’s. I can’t understand why Apple is holding to this line of thinking when they would earn much more revenue and meet their loyal clients needs. Whatever happened to the “customer is right” way of running a business? My iBook is not going to be compatible my Intel-only software. Apple, will you please make your most loyal customers overjoyed and happy after all the years we’ve stuck by you. Please Steve!!!!

  522. 547 L. Wilson
    September 27, 2009 at 5:56 am

    We are also waiting for the matte (non-glare, non-reflective, whatever you want to call it) iMac to come back. Apple Insider has said that redesigns of iMac’s are rolling off the factory floor in Taiwan. SURELY one of the new things being offered will be the anti-glare screen that so many people want and need! If you can put in a Blu-Ray player, how hard can the matte screen be? We’ve also frequented an Apple store a lot in the past month, and every time we have made sure to tell the sales staff that we are waiting for the matte screen that we want. Must keep those comments going through to Apple however we can!

  523. 548 Matthias
    September 27, 2009 at 6:25 am

    I came to the Mac via the hackintosh route, enjoying the combination of a well-made GUI and a usable UNIX base with the shell tools I need. As much as I enjoyed running OSX as my main OS on my 12″ SXGA+ Thinkpad, I’d buy a 13″ MacBook Pro just to get rid of the quirks — I’ll even accept the lower resolution compared to what I use right now — but I can not and will not buy a notebook computer deliberately crippled in usability just to look good when turned off or showing exaggerated colors when watching movies in darkened rooms. I WORK with this machine, traveling, under different lighting circumstances, and need something adapted to this purpose. Unfortunately, Apple seems to have lost interest in their professional customers in favor of people needing something to view their Facebook at Starbucks. Nothing wrong with catering to these people, but please keep in mind that some people actually try to get work done with their portable computers.

  524. 549 Ishtar
    October 1, 2009 at 12:56 am

    I’m very eager to replace my iBook G4 with a MacBook Air, but there’s no way I’m going to pay $2500 for a glossy screen.

  525. 550 Jean
    October 6, 2009 at 8:32 am

    How long do we have to wait for a 13″ MacBook Pro with a Matte screen. Surely it is obvious that there are plenty of customers waiting to buy such a model who, for a variety of reasons, will not consider buying a laptop with a glossy reflective screen. A 15″ is not an practical alternative for rucksack travelling individuals where even the 13″ model is on the large and heavy size. If Apple acknowledge the need of Matte screens in the 17″ and 15″ MacBook Pro models why do they not make this option available in the final 13″ model. There is considerable frustration of waiting and not knowing if a 13″ Matte will ever be available.

  526. 551 Adrian
    October 6, 2009 at 4:27 pm

    Queensland University for Technology, Brisbane Australia have a webpage concerning the Health and Safety of working with High Gloss Computer Monitors. It starts with “This web page contains health and safety considerations for Macintosh – Apple ‘glass’ or high gloss monitor screens…….Reflections and glare on high gloss monitor screens and their relation to the angle of the monitor screen, could cause the operator to adopt awkward postures when viewing the monitor screen and using related equipment. These reflections on the screen can be from internal and external sources such as the overhead lighting and/or position of windows.

    THe whole article can be viewed at

    http://www.hrd.qut.edu.au/healthsafety/worksafely/highGloss.jsp

  527. 552 Hawke
    October 6, 2009 at 5:35 pm

    Every MacBook Pro should have this matte option! It’s Pro after all.

  528. 553 Woody
    October 8, 2009 at 6:13 pm

    I want to upgrade from my old PowerPC Mac to a new 24″ iMac, but not with the glossy screen. It is impossible to accurately edit photos with the glossy screen unless the room is essentially dark. I will continue to use my matte screen 15″ MacBook Pro until/unless Apple offers the iMac with a matte screen.

  529. 554 James
    October 9, 2009 at 7:28 pm

    You can only use glossy screens successfully in a limited number of controlled environments, whereas the matte screen allows for a full range of usage – kind of the point with a laptop. It’s fine if glossy screens remain available for people who can somehow convince themselves that they’re superior, but, Apple, please give those of us who have eyes a matte option!

  530. October 12, 2009 at 8:50 pm

    I have been using both the glossy and non-glossy displays for quite some time (over a year). At home, I choose to use older Cinema Displays that are matte-finished, however, at work I am forced to use a newer iMac with a glossy display. I find that with the glossy display, I tend to have more eye-strain and difficulty matching colors. While it is true that I can “tune-out” some of the reflection and glare, it is still a nuisance, and I find much more comfort and joy using my matte displays at home.

    I also own a black MacMook with the glossy display (albeit not glass like the new ones) and I can feel a difference when I use it versus a traditional matte display. Just recently, I was using an older Powerbook with the matte display, and it was much easier for me to focus and read text on it, and match colors for a project.

    I really hope that we will have an option for non-glossy displays on all Apple products soon. I am an Apple die-hard. It pains me to think of buying non-Apple displays for my MacPro. But, when push comes to shove, I know I will never buy the glossy 24″ display. I just can’t. I’ll have to go with some other company, or buy used matte Cinema Displays.

    Please, Apple, listen to your loyal customers, especially those who have been around since system 6. Don’t sell your soul to get trendy new customers who only buy because it’s cool. True Apple customers like me, and the others on this blog see how being part of this Mac community is so much more. Please listen to us and give us the option for matte-displays.

  531. October 12, 2009 at 9:43 pm

    I vote for matte displays!
    Best regards

  532. 557 Meghan C.
    October 13, 2009 at 2:51 am

    Bring back the matte to the Mac! I agree!

  533. 558 Tony
    October 13, 2009 at 5:42 am

    I have a polycarbonate MacBook 13″ (glossy) and a 13″ Dell (matte). Although the colours are richer on the glossy screen, when it comes to which one is easier to use in varying light conditions, the matte screen wins hands down. I didn’t buy a small notebook to watch movies – I’ll do that on a TV. I am holding out purchasing a new 13″ MacBook Pro for my partner until a matte screen is available. If that option doesn’t become available, as much as I love Mac OS (we also have an iMac) I’ll look at other manufacturers notebooks.

  534. October 13, 2009 at 4:06 pm

    I have been a Mac user since 1985 (Mac 512K) and have overall been pleased with the line for nearly a quarter century. I have personally purchased about a dozen Mac systems (desktop and laptop) in that time.

    My current MacBook has the glossy screen and it is far too reflective for my taste. When you angle the screen for good viewing, overhead lights are often a problem. The glass screen also picks up smudges and fingerprints readily, including from the keyboard when closed.

    I think it was a very bad move to go to something that looks “shiny out of the box” but is a pain to work with. If I had a choice, I would have gone with the matte screen. Since this computer was replacing an iBook G3 about 6 years old, I had to make a decision rather than wait for an option from Apple.

    There are other quibbles I have with Apple and its software and the way it charges for dot releases in the operating system. However, this does not seem to be the venue for it.

    James

  535. 560 iromania
    October 15, 2009 at 5:38 pm

    I will not buy a 13″ MacBook Pro until Apple offers a matte/anti-glare option.

  536. 561 Mary K Chelton
    October 17, 2009 at 4:09 pm

    I bought a 20″ iMac early in 2009 and no matter how I arranged lighting in my office at home, the glare from the glossy screen was intolerable. I finally bought a Photon pre-cut matte cover for the screen, but deeply resent having to pay $40 extra for something that should be standard on all Macs. I will never understand Apple’s decision to use only those glaring screens, and as a longterm Mac owner/user, I feel betrayed by it.

  537. 562 Betsy
    October 17, 2009 at 6:27 pm

    I’ve got a Powerbook G4 with a matte screen, and a Mac Mini with a NEC monitor that is somewhat glossy. I have continual eye strain with the glossy screen. I need to upgrade the Powerbook, and have looked in the local Apple store, but will not get a MacBook 13″ because of the glossy screen. (I have a friend who has the 17″ MacBook Pro and I love that matte screen.) I shall be getting a netbook next week (when Windows 7 is out) very regretfully – I’ve always had Macs (and Apples.) I can not see why Apple refuses to expand its user base and provide matte screen options on all of its models.

    • 563 Bodie
      October 19, 2009 at 11:19 pm

      With the release of Windows 7, I too will be looking at other notebooks that have a matte screen. I love my Mac Pro with Samsung matte screen. I will never buy a glossy/glassy anything.

  538. 564 Charles H. Baron
    October 19, 2009 at 10:10 pm

    My first computers were Apple desktops and laptops. I am a great Mac fan. But, I am forced to use Microsoft PC’s for Photoshop work because of the glare of the glossy-screen iMacs. My situation and response is shared by professional photographers of my acquaintance who are looking for something less expensive than the Mac Pro. We would all be willing to pay the surcharge, were there to be one, for the matte finish screen once it is available.

    The Apple representatives I have spoken to about this have all assured me that Apple listens to customer feedback and that Apple is likely to respond favorably in the near future. Apple, I hope that you are listening and that they are correct.

  539. 565 macmatte
    October 19, 2009 at 10:30 pm

    A video which shows the stark difference between glossy and anti-glare Mac screens.

  540. 566 br0930
    October 19, 2009 at 11:53 pm

    I commented above expressing my great dissatisfaction at the lack of matte display options in smaller MacBook Pros (at the time, the 17″ model was the only one available with the $50 anti-glare option). Since then, Apple has provided the anti-glare option on the 15″ MacBook Pro, and I have bought one (and am extremely pleased with it … it’s quite a thing to see it side-by-side with my late 2007 matte 15″ MacBook Pro: Both are great machines, but the latest is a triumph of design).

    I want to thank Apple here (as publicly as I criticized them earlier) for giving me the option to buy the matte-screen computer I wanted to buy. And I want to encourage them to offer anti-glare options on the 13″ MacBook Pro, on iMacs, and Cinema Displays. I’m sure there are plenty of potential customers out there who will buy the computer that they want to buy as soon as Apple will decide to build it and sell it.

  541. 567 ErikW
    October 20, 2009 at 5:15 pm

    i would like to see matte (anti-glare options) for all current Apple Mac displays, like on the MacBook, MacBook Pro, iMacs, Apple Cinema Display etc

  542. 568 Matt H
    October 20, 2009 at 5:27 pm

    I’m a graphic designer and long term Apple user.. I would absolutely LOVE to buy a new iMac but until Apple bring out a matte screen option I simply cannot do so. The glossy screens seriously hurt my eyes after working for several hours and the reflections are intolerable.

  543. 569 Johan Forssblad
    October 20, 2009 at 5:29 pm

    I wanted to put the new iMac in a HD production for a museum. It could give good credit to Apple and become a showstopper. However, I have a feeling many will complain about a glossy screen.

    Apple, please give us glossy screens as options to all Apple computers and screens. I don’t care if it is extra!

  544. 570 Dan
    October 20, 2009 at 5:32 pm

    I’m a graphic designer and a music producer. While I use a new iMac, the glossy screen is incredibly bright and it does strain my eyes. I would consider buying another machine if matte were an option.

  545. 571 G
    October 20, 2009 at 5:50 pm

    I must admit that with latest iMac’s I’m still disappointed that there is no matte option available. I’m thinking of updating my desktop mid 2010 and the way things are going it will be to a Windows 7 desktop rather than a new Mac. As a serious photographer a glossy screen isn’t an option while a Mac Pro is overkill (I’d rather spend the extra on better camera gear or a trip somewhere special). In fact, the lack of a matte-screen iMac is getting me so concerned that I’m about to dump Apple’s Aperture software in favour of Lightroom so that any future shoots aren’t tied to the Apple platform.

  546. 572 Oregano Dispatch
    October 20, 2009 at 6:01 pm

    No matte option on the new iMacs – yet again. So after all that long wait, I can’t buy one of those new pretty 27 inchers …

  547. October 20, 2009 at 6:11 pm

    Glossy screens results in eye strain – that’s a health and safety risk to me. I’d like to have an iMac for photo editing, but not while they come with a glossy screen …

  548. 574 Ian Ameline
    October 20, 2009 at 6:24 pm

    I will *never* buy any glossy display of any kind, for any device. I *hate* them with the burning heat of a thousand suns!

    — Ian.

  549. 575 Nate
    October 20, 2009 at 6:37 pm

    I am an artist/designer and I would buy an iMac today if it were offered with a matte screen. I will never buy a glossy iMac. The reflections are intolerable.

  550. 576 Gabe
    October 20, 2009 at 6:53 pm

    We need matte options AT LEAST for Cinema Displays and other pro offerings.

    Apple, have you forgotten your pro users?

    You were the one who stated that matte WITH NEUTRAL GRAY ENCLOSURE was better suited for pro work. Remember the old cinema display webpage?

  551. 577 eukene_k
    October 20, 2009 at 7:19 pm

    I am a graphic designer and I was waiting for the new iMac with the hope of a matte screen (at least as an option!). I think that I will do as my graphic designers friends, I will buy a NEC or Dell 30″ screen with a good computer … much more expansive but I will NEVER buy a glossy screen for my work!

  552. October 20, 2009 at 7:55 pm

    Same here: Graphic Designer holding out for the exciting new iMac but disappointed by the ‘no matte’ option. I have experienced the glossy screens and feel cheated as the definition lacks, but most importantly, I hate seeing my reflection and I don’t want to be wearing black for the rest of my graphic designery days.

  553. 579 Steve Lacey
    October 20, 2009 at 8:14 pm

    I agree completely with this petition and the reasons it states. I am a photographer and need a matte screen. The glossy screen is just too distracting to do very detailed retouching. I am not going to change the angle of the screen just because I am working on a specific part of an image. If I jump to another section and have to change the angle again – what a waste of time and effort. Any work would take 3x longer. I use the 23″ HD Matte screen now from Apple and it is great. But, if I move up to a Mac Pro, then another vendor will get my monitor business. And yes, I will also be making my thoughts known on the Apple site.

  554. 580 Panglos
    October 20, 2009 at 8:22 pm

    You’d think the geniuses in the Apple marketing department would get a clue, and wouldn’t need to be bonked over the head with it, from the fact that people are making a living selling matte screens to replace glossy screens – whereas nobody has ever been remotely interested in doing it the other way around.

    Spotting a glimmer, Apple?

    Until the cluelessness subsides … no Apple displays for me, either on iMacs or on separate monitors. Love the new Apple lineup otherwise, though.

  555. 582 Daniel
    October 20, 2009 at 9:02 pm

    i would buy an iMac today if there was a matte option. And I know many who feel the same.

    • 583 macmatte
      October 20, 2009 at 9:19 pm

      Well, if you know many who feel that way – then email them and get them to sign this petition. I believe we need a minimum of a 1,000 petition comments to be taken seriously by Apple.

  556. 584 Bodie
    October 20, 2009 at 9:17 pm

    Ode to the new iMacs
    …..

    Behold the power

    Behold the style

    Behold the glare

    O what a pile

    Burma Shave

    Editor’s note: According to wikipedia, Burma-Shave was an American brand of brushless shaving cream, famous for its advertising gimmick of posting humorous rhyming poems on small, sequential highway billboard signs.

  557. 585 Tom R
    October 20, 2009 at 9:43 pm

    I have three older matte iMacs and would happily upgrade them to this latest generations just announced today October 20, 2009 BUT ONLY IF I CAN GET MATTE SCREENS. Until then we will NOT buy another iMac. Period.

  558. 586 Mark Moore
    October 20, 2009 at 9:59 pm

    Agreed. The new iMacs got it right except for the lack of matte screen and Blu-Ray. Add those two features and we’ll buy the high-end model in a snap.

  559. 587 BT
    October 20, 2009 at 10:11 pm

    Like others here, I never want to to work with a glossy screen — there’s too much eyestrain. Why can’t Apple offer matte screens on special order on all the glossy models? In the end, a lot of blind customers are not going to do any computer company a lot of good.

  560. 588 karel d
    October 20, 2009 at 10:16 pm

    I’ve been waiting for this proper iMac upgrade for well over a year now – Damn it, looks good,
    but Apple, at least give us the option of Matte!

  561. 589 Glen H
    October 20, 2009 at 10:47 pm

    Please Apple give us the matte option!

  562. 590 Eckart from Germany
    October 20, 2009 at 10:52 pm

    My first Mac was a II+. Now in my office there are 15 Macs working mostly with 20 inch Apple Displays (iMac or 20 inch Cinema Display). Some months ago I bought my first glossy screen – a 24 inch LED Cinema Display. In my local store it looked better than the old 23 inch LCD Cinema Display at a first glimpse. But I got some headaches when working in front of it a long time (8 hours a day). Now I would like to upgrade my old G5 iMacs and my 20 inch Cinema Displays to 23/24 inch ones. I would like to spend some money, but there is no Apple option for my office at the moment. Tell me why?

  563. 591 allan marcus
    October 20, 2009 at 11:05 pm

    All I can say is, I agree. I will not buy a computer or display with a glossy screen. Make an iMac with an anti-glare screen and see how many they sell.

  564. October 20, 2009 at 11:16 pm

    I have been on a Mac since 1985. I am a textile & apparel designer. My job requires intense color matching. I have been giving feedback to Apple for months about the un-usability of the glossy screens for design. (I get a headache looking at it in the Apple Store.)

    When they made a matte option available for the 17″ MacBook Pro, we thought Apple got the message. But clearly they did not. It is IMPOSSIBLE to work for 12 hrs (+) a day on a glossy screen in Photoshop (and various other design applications, not to mention Numbers or Pages). If Apple do not offer a matte monitor, we in the design industry will stop upgrading our software and our equipment. I have to keep my old G5 in 10.4.11 to run Freehand anyway. I was going to buy another iMac to run the new Apple apps and Adobe products in Snow Leopard. Looks like that is not going to happen any time soon. Apple are forcing us to stay using what we have. And since it still works fine, then it is status quo. If they want to continue telling their loyal Mac following- “we don’t care about you”, then you are doing a good job.

    No matte – no upgrade- no new hardware – no new software. Doesn’t seem a good mantra for Apple’s stockholders, does it?

    • October 21, 2009 at 7:36 am

      I have a feeling that, as a higher level professional, you’d have opted for the Mac Pro and the 30″ cinema screen .. the option has been there for quite awhile. As it’s not entirely reasonable, it’s also a business expense. Stress solved.

  565. 594 daroza
    October 20, 2009 at 11:32 pm

    + 1 for matte

  566. 595 Patton77
    October 20, 2009 at 11:43 pm

    BRING BACK THE MATTE! BRING BACK THE MATTE!!!

  567. 596 doxa
    October 21, 2009 at 12:49 am

    Matte option = new purchase by me
    No matte option = wallet stays closed

  568. 597 Derek
    October 21, 2009 at 1:49 am

    I’m keeping my matte iMac until it dies. After that, I simply won’t buy another. I’d rather go back to Windows (7 looks alight) than spend that much money on a mirror. I’m a photographer and glossy simply isn’t practical. Nor will I let Apple extort an Cinema Display + Mac Pro. Bring back the matte iMac, Apple!

    I also encourage people to send this feedback to Appple.

    http://www.apple.com/feedback/imac.html

  569. 598 sneakyzeal
    October 21, 2009 at 1:52 am

    Matte should at LEAST be an option 🙂

  570. 599 Darius
    October 21, 2009 at 1:53 am

    We want matte. We want matte. We want matte.

  571. October 21, 2009 at 1:54 am

    I bought a MacBook Pro 15″ before that had a matte option. I spent $200 for TechRestore to have a matte screen installed. A student of mine bought the 13″ and has put some matte film on it. We all agree: no glossy screens for us.

    V.

  572. 601 Ed O
    October 21, 2009 at 2:07 am

    To the very trendy MacMan Steve, remember this:

    “We have met the enemy and he is us”. Steve you have become everything Microsoft was but with a black turtleneck. Enjoy your pomposity.

    Do you actually think he is listening to us. Slap in the face…..

    ed

  573. October 21, 2009 at 2:40 am

    I design websites, brochures, flyer etc.
    There is no way on earth I want to look at my own reflection all day while trying to work.

    I currently need to upgrade from my older iMac as its starting to feel the pressure I put it through.
    I would not even consider buying any mac that has a glossy display.

    What other option do I ?
    Buy the Mac Pro which hasn’t exactly been updated much in the last 2 years.

    It baffles me why there is not a simple made to order option for matte diplays.
    Apple have finally made the iMac into a desktop computer on the inside too now.
    If they had a matte option I would be ordering it right now rather than having to vent my anger on this website.

  574. October 21, 2009 at 3:45 am

    Gloss is awful. Glare from windows and light sources make detailed work in graphic and photographic work difficult. Glossy screens may have a quick “bling” feel, but that wears away quickly when you realize how impractical it is.

    Also, color and tone – these are essential to manage and control as a pro media producer.

    Apple, at least give us the matte option! Figure even if it is 50 bucks more than it should be (free and available). At least give us matte as an option!

    The iMac is NOT suitable for a media producer. Maybe it is for a family or individual, but not a professional. Most of that argument comes from the glossy screen.

    – APPLE, THANK YOU FOR THE 15″ MATTE!!!!!! Let’s see that matte option in the iMacs!

  575. 604 anjstein
    October 21, 2009 at 4:56 am

    I will buy a 27″ Quadcore iMac as soon as it is available with a matte screen and will gladly pay a premium for the option.

  576. 605 Henk Poley
    October 21, 2009 at 5:38 am

    There is a possible solution for the iMac gloss because the glass panel is user replaceable. Someone should talk to Schott AG, about their Mirogard Anti-Reflective glass. Their glass is excellently see-through, not matte, but also definitely not glossy (1% reflection, instead of 8%). The glass pane on the iMac is held in place with a couple of magnets, so you’ll need a production facility for that too.

    Personally I don’t have a company, nor the knowledge about assembly lines, or storage space (I’d guess min. 5000 pieces from Schott). But given that mostly designers are upset about the image quality, I’d say someone must be able to pick this up and make it fly.

  577. 606 Jo Smith
    October 21, 2009 at 5:48 am

    I desperately need to upgrade from an old iBook, please Apple give us back the matte option!

  578. 607 Matt
    October 21, 2009 at 6:11 am

    I would have bought the 27″ iMac if it wasn’t for the lack of a matte option. I guess one could get an after-market third party antiglare filter for it, but Apple should have provided this as an option to begin with. I may as well just go and buy the MacBook Pro with matte screen as an alternative or step up to the more expensive Mac Pro.

    Matte forever!

  579. 608 Michael Schmitt
    October 21, 2009 at 6:20 am

    Despite misgivings about gloss and glass screens, I bought a 24″ iMac early in 2006. As a result, after suffering headaches while trying to ignore reflected objects in the screen, I returned the iMac, paid the restocking fee, and bought an early 2006 MacBook Pro with matte display. I also bought a 23″ Apple matte Cinema Display. I’ll never go back to a glossy screen.

  580. October 21, 2009 at 7:06 am

    Really, I would love to see the matte screen option across all the Mac range, and not just the 15″/17″ MacBook Pro. Both my Macbook Pro 15″ are due for retirement from front line duties (both 1,1 revisions) and with travelling more and more, I want to strip down on the bulk as much as possible, so, Apple, please release a 13″ MacBook Pro (or a Macbook) with the matte option … Then I would be there, ready, for two of them straight off!

    And if they would add the oleo-phobic coating off the iPhone 3Gs as well…

  581. October 21, 2009 at 7:32 am

    While 40% polled that they’d rather have a matte screen, how many of them broke down, relented and bought a glossy-screen machine anyway because they had no choice? That, plus the 60% whom already prefer a glossy screen, is the reason why you will not find a matte screen. If I’m not mistaken, they’re slightly more difficult to manufacture? and when you pick one method to stick with and cut down costs on raw materials, you go with the one that is most popular. That’s business!

  582. 611 Daniel M.
    October 21, 2009 at 7:40 am

    I second this petition! I hate glossy screens. For professional use, this is nonsense.

    Daniel from Germany

  583. 612 GS
    October 21, 2009 at 8:08 am

    Matte finish is better-suited for professional PRINT graphics artists because the color can be calibrated much better to match the paper that their work is printed on.

    Glossy screens produce deeper blacks and brighter whites on the screen that don’t match the way a CMYK print job appears. In other words, glossy screens are more misleading, because of their glare and exaggerated contrast. They do not give a realistic appearance to an actual printed product.

    Matte screens are a simple solutions to this problem, especially with IPS technology that provides accurate color balance from any viewing angle.

  584. 613 stilldreaming
    October 21, 2009 at 8:56 am

    Matte is the only choice. I will not upgrade my Macs until matte screen is available again.

  585. 614 Pete
    October 21, 2009 at 9:20 am

    I loved to buy one of the new 27′ iMacs. I would instantly run to an Apple Store and grab one. BUT as I am doing photography I need a MATTE Display. Apple, please add an option to get the new iMacs with a matte display.

    Thanks in advance!

  586. 615 Luigi Moccia
    October 21, 2009 at 10:08 am

    I have high-myopia (-15D) and some astigmatism, and I can’t stand a glossy monitor even in the best lighting settings.

    Apple’s product line is not adequate for my needs. The lack of matte option in the iMac line is worsened by the fact that there is not headless mid-Mac. The Mac Mini is too limited for what I need as a desktop, and the Mac Pro is too big. I currently have a 17″ iMac with matte screen.

    I’ll wait for a replacement that has a matte screen, hoping that Apple listen to our complaints.

  587. October 21, 2009 at 11:35 am

    Matte screen option is a must – even if it’s a paid-for extra

  588. 617 Martin
    October 21, 2009 at 1:02 pm

    It seems that the glossy-only option for most Mac screens is a cost saving feature for educated consumers. It saves such consumers money by providing them reason NOT to upgrade their systems until a matte-option becomes available or until an (unsatisfactory) upgrade is absolutely necessary.

    And by the way, the same can be said for LCD televisions. I just don’t understand what it is with people and their naive, cat-like attraction to things shiny? How about placing some importance on ergonomics and functionality?

    Come on, Apple. Fix this problem.

  589. 618 Riverside_Guy
    October 21, 2009 at 2:14 pm

    There’s no argument that highly reflective screens have a ton more contrast and quite a bit more “pop.” Much the same as the “torch mode” many HDTV dealers set their HD TVs to. It’s all about standing out to those who simply aren’t as visually sophisticated.

    It really saddens me to see Apple pursue such a path … it’s almost a concession they can’t sell computers on the elements that really matter.

    Being more specific, my “environment” where the computer goes is a room with a HUGE window that has all sorts of beautiful natural light coming in. NO additional lighting is necessary for any purpose … except after it turns dark. In no way am I willing to go through the hassle of blacking out all sources of light. Not when for a dozen years I have had NO issues with a matte LCD … ever.

    Put one of these glossy-screen machines in that room and I’m staring at my face all day long.

    So, like I said, I’m sad/disappointed Apple have to stoop so low as to care more about popping in the showroom rather than making a truly functional machine.

    Not to mention that this seems to be turning into a one button mouse thing on Jubs part … he has dug his heels hard into the ground and will NOT budge. I will NOT buy, he WILL leave a lot of sales on the floor, but he simply doesn’t give a crap as there are MANY ways to achieve his goal of a 50% margin!

  590. 619 Daniel Chiaramello
    October 21, 2009 at 2:18 pm

    At my office, I got a new iMac last year. During autumn and winter, there were no problems – I was very happy with it, being jealous because my home iMacs were previous-generation one’s – less powerful, less beautiful.

    But as soon as spring came, I found myself moving my glossy-screen or my chair quite often – the sun reflecting on the wall behind me, or on my white t-shirt, was badly disturbing my vision.

    This summer was even worse, with the sun being higher in the sky – I was forced to prevent the external light from entering into my room by closing the blinds of my window, living with electric light instead of natural light, and being joked at by my work colleagues.

    I planned to upgrade my home iMac for Christmas, and I was very happy when I heard that new iMacs were being released – but I will delay that purchase until two conditions are met: better graphic card, AND matte screen.

  591. 620 Matt
    October 21, 2009 at 2:51 pm

    It’s essential, as the iMacs get more professional, that there is an antiglare matte option for productivity to thrive on the Mac. Come on, Apple – you’ll make at least an extra $50 from it!

  592. 621 DavidS
    October 21, 2009 at 3:01 pm

    Yep. For my last Mac purchase, in order to get a matte screen, I was forced to buy a Mac Mini with the slower HD AND pay extra for 4GB (which was standard on the iMac). Dell got the order for two matte displays, when I would quite happily have paid the Apple tax for a separate Mac display and Mac styling, IF THEY COULD BE MATTE.

    This gloss-only obsession is bizarre. It says, “Consumers only; kids, preferably”.

    I use my screens 10 to 12-plus hours per day most weekdays. No way could my poor old eyes manage that with glossy screens.

    I guess Apple’s product design team just don’t have what it takes to make an attractive matte version. Poor Jony Ive, he just isn’t up to it! 😉
    Prove me wrong, Jonathan.

  593. October 21, 2009 at 3:13 pm

    I’m still using my white matte-screen iMac and love it, but I need more power due to 21mp camera and HD video.
    I love the look of the new 27 inch iMac, but would like to see it with a matte-screen option.

  594. 623 ThomasS
    October 21, 2009 at 4:46 pm

    I need a matte display on the iMac, as well as on the 13′ MacBook Pro.
    I would like to use the MacBook for work on a train – it is not possible with the glossy screen!

    Why is it so hard for Apple to offer some choice here?

  595. 624 pietro
    October 21, 2009 at 7:39 pm

    I’d like an anti-glare iMac. Would be used in a shop for presentations etc.

  596. 625 Jens G
    October 21, 2009 at 7:41 pm

    After 15 years I would instantly switch from Microsoft to Apple, if there is a MacBook Pro 13″ with matte display.

    I couldn’t understand why there is a non-glossy option for the bigger MacBooks Pro? The 13 inch MacBook Pros are made for traveling and should be made suitable for changing lighting conditions.

    Since Tuesday, I am a little bit irritated by Apple and their glossy infatuation.

    I do not abandon hope!

  597. 626 Hans Eberstaller
    October 21, 2009 at 7:45 pm

    Glossy is not appropriate in a professional surrounding. Matte as an option is a must on every Mac product.

  598. 627 econamike
    October 21, 2009 at 7:57 pm

    I was initially excited to see Apple’s website saying “The new iMac … with the ultimate display” until I saw that it is glossy.

    I don’t have enough cha-ching for a Mac Pro, and think the Mac Mini is not as great of a bargain so … I’m holding off on purchasing an iMac until Apple offers one with a matte screen. Heck I’d even pay an extra $20 (did you hear that Apple?)

    If they don’t offer this soon enough I may just go with a bargain PC that can handle Photoshop.

    Anyone know why Apple refuses to offer a matte screen? I live in a house with glass windows. Maybe the Apple designers are spending too much time in the basement where they don’t have to worry about screen reflection.

  599. 628 Roger Dodger
    October 21, 2009 at 8:39 pm

    Matte all the way, baby. I will not buy a glossy screen of any kind, on any platform. I believe Apple is losing sales to this issue.

  600. October 21, 2009 at 9:08 pm

    As there are screen options on some of the MacBook Pros, I would have thought it would be a dead cert to offer a matte option on a 27 inch iMac. Just wish I could pull the guts out of the new machines to fit into my matte white matte-screen iMac which could do with more power to handle the Canon 5D mark 2 files.

    I wonder if Apple are overlooking the whole new DSLR range and that keen photographers need a matte screen?

    I would go out and buy the new 27 inch iMac tomorrow if it had matte options.

  601. October 21, 2009 at 9:21 pm

    I’m sad to say that I won’t be buying a new iMac because of the lack of a matte screen option, despite the fact that the new machines look fantastic in almost every way. I work in a bright environment that makes the glossy screen simply unbearable. This will be at least the second, maybe the the third time that I have passed on buying a new iMac primarily for this reason. I used to update to a new iMac almost annually, without fail. No more …

  602. 631 Joseph Ostroy
    October 21, 2009 at 9:41 pm

    I have a Powerbook G4 laptop, a G5 desktop and an older iMac. I would like to buy new Mac hardware but the glossy screen is a downer.

  603. 632 dean
    October 21, 2009 at 10:20 pm

    Bleck!

    Well, Apple gave us their answer this week. I’m not sure about the rest of you, but I am fairly disgusted with their current line up. I have a laundry list of problems with Apple’s current line-up. Again the most embarrassing omission is the matte screen.

    Apple is trying to force professionals to steer clear of their iMacs and lower end “pro” laptops (yes, the quotes are sarcasm) and shell out more of our $ for a Mac Pro.

    So Apple is passing more expenses onto it’s most loyal customers, the folks that for all those dark years kept them going… arguing for Macs in the studio, in the classroom, even in the office. This is the thanks you get folks … you are now being asked to pay extra to add an external monitor to your iMac, or step it up and buy a tower with way more power than you need. Even with a Mac Pro, we are faced with looking at display options from Lacie, Eizo etc.

    Windows 7, I hope your good.

  604. 633 Chris
    October 21, 2009 at 10:52 pm

    Well, the new iMac update looks amazing! However, there is one big feature that is missing and so once again I have to pass on purchasing this computer:

    No matte / anti-glare option!!!

    Apple seems to be continuously insulting design professionals who are pleading for the option to purchase an iMac with a matte / anti-glare screen.

    I’ve been patient for a long time, but now I’m getting frustrated. I just want to be able to do my work — which requires an anti-glare screen – on a powerful and new computer that runs the Apple OS.

  605. October 22, 2009 at 12:12 am

    I would indeed be willing to pay more for a matte option (within reason, of course :-)) AND would be pre-ordering the iMac i7 right now, if it was available in a matte screen. I am willing and very eager to upgrade, but the glossy screen issue is an obstacle right now and delays my purchase.

    Alex

  606. 635 Robert garven
    October 22, 2009 at 2:28 am

    Here is what I just posted. This is not the only problem I have: a HD Samsung TV which I want to replace and almost all the new LCD TV’s are Glossy! What the hell are they thinking about.It is like the 80’s all over again and the color enhancement is BS. My matte iMac has exceptional color. PS I work in an IT department

    I have been an Apple guys since day one and on my 5th Mac. This is my 3rd iMac. I have personally converted at least 10 PC guys to Apple in the last year! I was so excited when I got my first MATTE screen iMac as they have no reflections whatsoever and can be used in direct sunlight! I have put off buying a new model based SOLEY on the GLOSSY SCREEN! I HATE THEM! I am not impressed as my matte screen looks great!

    APPLE, PLEASE OFFER A MATTE OPTION! I AND OTHERS WILL PAY MORE! WHY HAVE YOU GONE BACKWARDS? THIS IS WHAT WE ALL HAD TO DEAL WITH IN THE 50-60-70 AND 80’S! WHY HAVE YOU FORSAKEN YOUR MOST LOYAL FANS??????

    PS I WILL BUY A NEW 27″ TOP OF THE LINE IMAC THE DAY THEY ARE AVAILABLE IN MATTE

  607. 636 Albert K
    October 22, 2009 at 8:22 am

    Not buying until matte is back.

  608. 637 Sara H
    October 22, 2009 at 10:21 am

    I’m writing from a MacBook Pro 15″, glossy screen, at the moment, with a window behind me. The WHOLE screen is reflecting the window, the clouds outside, my head, shoulders, etc etc. I WANT A MATTE SCREEN PLEASE!! It is very annoying seeing myself and my little hands typing away on the keyboard being reflected on the screen… 😦

  609. October 22, 2009 at 10:30 am

    I will buy Matte screen products any time over the inferior headache-causing glossy screens.

    My Money is where my mouth is !

    My old Toshiba Tecra Laptop = Matte
    My very old Viewsonic 17″ purchased when released monitor = Matte
    My old 2x Sony G520 CRT Monitors = Matte
    My Samsung 22″ LCD 90 Degree rotatable Monitor = Matte
    My approaching 2 year old 28 inch Viewsonic LCD Monitor = Matte

    MrCyberdude

  610. 639 Martin T.
    October 22, 2009 at 12:21 pm

    I cant believe they are still not offering matte screens. Nobody who seriously works with a Mac likes the glossy screen!

    It seems all the other companies finally got it, and are starting to steer away from the glossy screen, but Apple keeps it, most probably for cost reasons …

    I will not buy a Mac with a glossy screen, and I dont want the 17″ MacBook “Pro”, that means I will not buy any Mac.

  611. 640 Sash K
    October 22, 2009 at 1:27 pm

    matte screens ftw!

  612. 641 Herschel Hochman
    October 22, 2009 at 2:36 pm

    It is difficult to understand Apple’s logic behind not offering a matte screen, even if there is an extra charge. I, for one, do not want the glare that comes with the clear screen. I have the iMac G5 and will continue to use it until the matte screen is available. When that goes, I will switch over to my Dell PC, again until the matte screen is available on Macs. While my loyalties exist with Apple, if they will not listen to their customers, I still have choices.

  613. 642 Chris
    October 22, 2009 at 2:52 pm

    Like many design professionals (btw, I am a graphic designer who specializes in typography), I have a workspace both away from and inside my home. Also, like many design professionals, performing “critical colour work” is only one aspect of my daily tasks.

    It is true that I need to be able to work in a dark room with very little light, but it is also true that I need to work in a bright room with a lot of light. Basically, as a general rule, it is always good to be working in a space that resembles the space that your product will be used/consumed (that is partly why film people work in dark spaces; they are optimizing the product in the same environment in which it will most often be consumed). Because I work primarily with type – and by extension I design books – I often need to work in a bright space since books are very rarely used in the dark.

    Same goes for people designing outdoor banners, posters, street signs, etc. These are all largely being viewed in the daytime, with natural sunlight, so it is imperative to work on them in a room with good natural lighting (lots of windows).

    It is easy to debate the best working conditions for a designer, both in their home and office workspace, but we could as easily reach a consensus on a few points: A designer should have a large computer screen, and should work in a space with good adaptive lighting. This means they can easily view their work from many different lighting configurations, from very bright natural light to a dark room with all the blinds closed and the lights turned off.

    From my experience and extensive experiments, the optimal screens for consistent image quality in many different lighting configurations are matte / anti-glare screens. And for my home workspace (which has lots of windows; don’t tell me to move), if I can purchase a computer for 24″ matte / anti-glare screen and works on the Mac OS, I would be very satisfied for a very long time.

    Doesn’t sound like such a big demand to me. Doesn’t sound like such an offensive suggestion. No one would be forced to buy a matte / anti-glare screen. But it does seem to get people who understand very little about a designer’s work to make a big fuss.

  614. October 22, 2009 at 3:00 pm

    We are a Photogrophy studio. We currently use 2 Mac Pros and 4 MacBook Pro’s, all with Aperture and Photoshop. All are matte finish screens – and we intend to keep it that way, as our editing process is more accurate. We would purchase 2 new iMac 27″ machines if they were matte. Please, Apple, offer matte glass face as an option, either at time of purchase or as an option!!

    John Haywood
    Brent Haywood Photography

  615. 644 Kevin Guernier
    October 22, 2009 at 3:04 pm

    Unless Apple makes matte screens available again, I will use my 24″ iMac, purchased 02/07, as long as it lasts, and then go with Ubuntu full time. I can’t stand the glare and reflections from the new glossy screens, and I am not about to risk damaging my eyes by trying to adapt to them.

  616. 645 DaLi
    October 22, 2009 at 4:04 pm

    The new iMac 27″ would be a great machine … if only it was matte. Matte is my only choice. I will not even consider to buy a new Mac until matte screen is available again.

  617. 646 emanuele
    October 22, 2009 at 4:19 pm

    I want matte back.

  618. 647 Tim Wilson
    October 22, 2009 at 4:36 pm

    I am an owner of a graphic design studio in Chicago. Our designers are using 5-year-old PowerMac G5 towers with the old plastic 23″ Cinema HD displays. For the last year, we have been looking to replace these, but have been stymied, and continue to be stymied, by Apple’s lack of matte-screen options.

    It is not just the glare from light sources that is the problem (though that certainly is a problem). It is also the distortion of color and contrast response, and the sense that you are peering into a thing, past a barrier, rather than just engaging with a vibrant live surface. For visual professionals, glass-covered displays are an absolute deal-breaker.

    The new 27″ iMac, with its quad-core option, looks like a great new alternative for designers, except, of course, for the unacceptable glossy display. Stymied again. Please, Apple, add matte options for the iMac, and a pro-quality matte version of the 24″ display.

    Apple has probably lost $50,000 in sales from our shop alone, because of this issue.

  619. October 22, 2009 at 4:38 pm

    I wanted to buy a new iMac when the first aluminum model came out but did not like the glare of the glossy screen. I waited patiently for the next generation hoping a matte iMac screen would be an option. I was sure disappointed when nothing changed in this direction with the new iMacs. Hey Apple, how about an iMac Pro with all the features a professional would need, including a matte screen option. Is that too much to ask? Thank you.

  620. 649 Jean-Benoit Rainville
    October 22, 2009 at 4:47 pm

    Ditto about the new iMac 27″. Fabulous offering … were it not for the glossy screen. If it wasn’t for that, I would already be in line to buy one. So for now, holding on to my 24″ white, *non-glossy* iMac until Apple comes to reason and diligently caters again to this large part of its customer base who simply can’t work well with a glossy display.

  621. 650 Max W
    October 22, 2009 at 4:51 pm

    I never ever will buy an iMac with a glossy display. I would rather go for a Mac Mini and buy matte displays from other vendors. I have a MacBook Pro with glossy display (there was no other option at the time I needed it) – and sometimes I really HATE it …

  622. 651 Steve W
    October 22, 2009 at 6:09 pm

    I have a 17 inch matte-screen MacBook Pro and love it. I would like an iMac for home, but I will not make a purchase until a matte display is available.

    From one Steve to another, please bring back the matte.

  623. October 22, 2009 at 6:17 pm

    I currently have a 24 inch Aluminum iMac. I need a matte Mac Book Pro. I would have bought another 27 inch iMac this week, but I want a matte screen.

  624. 653 Nik
    October 22, 2009 at 6:29 pm

    I have an early Intel-based MacBook that needs replacement. One of my biggest challenges in using the machine is with the glossy screen. This hasn’t been a big deal in my home office where I plug it into an older matte Cinema Display, but it really is a pain when travelling or in my regular office – I have to block out all the sunlight just so I can see my screen. I would love to buy the new 13″ MacBook Pro but with a Matte option. Please, Apple, extend this matte option to the 13″ model too. The same goes for the 24″ Cinema Displays that are offered.

    Thanks,
    Nik

  625. 654 Johan Forngren - Sweden
    October 22, 2009 at 7:47 pm

    I’m willing to pay premium for the matte option.

  626. 655 Simon Australia
    October 22, 2009 at 9:17 pm

    I would like a matte glass panel available, even if as a build to order option. Gloss is just no good for me. We need the choice between gloss or matte, depending on preference and need. My work station is terrible for gloss screen (I’ve tried it). C’mon Apple, help us out here!

  627. 657 Mark E.
    October 23, 2009 at 12:03 am

    Another lost sale here. I’m not going to upgrade my iMac if I can’t get a matte screen.

  628. 658 Andy Shulman
    October 23, 2009 at 4:49 am

    I’ve done my research and am ready to make the switch from a Windows-based PC to Mac. The one last thing standing between me and a new 13-inch MacBook Pro is the lack of a matte screen option. I’ve test driven the glossy screen in my local Apple store and the reflection is – no doubt about it – a significant distraction. While I’m willing to pay up for matte, I’m not willing to pay an additional $400 for the 15-inch MacBook Pro and so I won’t buy until matte is at least an option.

  629. 659 HM
    October 23, 2009 at 5:22 am

    I was in the market for this new 27″ iMac until I found out it is glossy only. How is a photographer supposed to get correct coloring and not ruin his eyes due to “The Reflector”? It is like looking into a 27″ beauty dish!

  630. 660 Dexter
    October 23, 2009 at 9:21 am

    I dont have a Mac but I think now is the time to give it a try. The new iMac is perfect for me as a work computer, however, the biggest reason not to buy is the Mac’s super-glossy screen. I am in an office with lots of windows and objects with glass surfaces and with my current matte PC screen I don’t have any problem. When I bring to office my Sony laptop which has reflective screen, I have to move it all the time trying to avoid the glare. I think it’s stupid to spend all that money to replace my 5-year old work PC with a brand new iMac and ending-up with a screen that I can’t look at for 10 minutes. Apple, please listen to your (potential) customers.

  631. 661 Andrew
    October 23, 2009 at 11:31 am

    I was looking forward to buying my (first) iMac this month. But the glossy screen looks like a show stopper. Of course one could buy an iMac and a nice matte Dell screen along with it, but then what’s the point in spending money on a Mac at all?

    My wife has a MacBook and does actually use it as a mirror once in a while. Maybe that was a sales argument for Apple …

  632. October 23, 2009 at 1:37 pm

    It is about time Apple stopped abandoning their Pro core user base in favour of the larger consumer market. Not only are we seeing the death of matte screens – with the loss of express card expansion in the MacBook Pro, there is now no true 15″ Pro laptop anymore. Not to mention the lack of a midrange desktop. I’m not rich enough for a Mac Pro. I am even considering moving to Microsoft Windows 7 for Photoshop and Lightroom despite using Mac since the 512SE

  633. October 23, 2009 at 3:42 pm

    I’m still using a Powerbook because I missed my chance to get a matte MacBook Pro before they want all-glossy.

  634. October 23, 2009 at 5:23 pm

    I own a NEC monitor that costs the same as the new 27″ iMac. I would gladly upgrade to the new iMac since the price is right, but I need matte for my photography editing. I will never use a glossy screen because of the reflections. I won’t upgrade to the next Mac tower since I don’t need most of what a tower offers. Maybe I should go to the Windows PC? This is a common sense marketing issue – offer a matte screen. Apple can only ignore their core (graphics, arts/entertainment industry) consumers for so long. We WILL go to the other side (and have) unfortunately.

  635. October 23, 2009 at 5:45 pm

    The Mac’s increase in popularity is partly because everybody always sees them on TV, in shows and in movies. The reason they appear so often is because producers want to use them. They look good. But it’s also because they themselves use them! TV, photography, film; many serious professionals use Macs, and they have become trend-setters for Apple Computers.

    Many of these professionals need a matte screen! My guess is that when industry professionals are getting too frustrated with the glossy screen, some may either abandon Apple altogether, or decline to upgrade. Apple: people all over the world are being exposed to an endless variety of shots of Macs in all kinds of situations. This has seriously helped the brand. Do not give the many producers who have caused this furore a reason to become dissatisfied with the Mac. Not one of them!

    I’ve been using Macs since the MacPlus without harddisk – I used a RAM disk to work! Please, give me an iMac with a 27″ matte screen.

    • 666 macmatte
      October 23, 2009 at 6:30 pm

      I note that in all the TV advertisements I’ve seen with Macs in them, where the screen is visible, the Macs are the old all-silver models – not the newer black-rim models. This applies to TV as well as to print advertisements. Strange? Not really. Why are TV ad produces displaying the older models in their ads? The reason is that most of these ads need to show what is on the computer screen, and that could not happen properly if the ad producers used models with glossy screens. Apple, take note.

      As I’ve said before, this problem can be solved instantly if Steve Jobs were to give window offices to Tim Cook, Phil Schiller and Jon Ives, where the sun streams in. I saw a TIME magazine photo of this team at a design table, and it is deep in the bowels of the Apple complex away from sunlit windows. You see, if they had to take their own medicine – using these mirror-Macs in sun-filled offices, they’d pronto bring back matte screens.

  636. 667 macmatte
    October 23, 2009 at 6:38 pm

    AN OPEN QUESTION FOR OSHA / OH&S ATTORNEYS:

    Question: What is the degree of risk of an employer being sued if its employee gets debilitating headaches using glossy Apple Mac computers?

    Can an employer get sued if an employee gets debilitating eyestrain and headaches from being compelled to use Apple Macintosh computers that only come with glossy screens (no matte option).

    European regulation about screens used for computer workstations, states: “Workstations shall be so designed that … no direct glare and, as far as possible, no reflections on the screen.”

    http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31990L0270:EN:HTML

    Queensland University warned their employees about risk of high gloss Apple Mac screens:

    http://www.hrd.qut.edu.au/healthsafety/worksafely/highGloss.jsp

    If sued, surely employers would struggle to claim they did not know that glossy Mac screens produce eyestrain and headaches, at least in some employees. Not long ago, it was considered good employer practice to get anti-glare screens for their employees. How, then, does that compare with employers who compel employees to use ultra-glossy Apple Mac screens for work?

    See anecdotes on this website where numerous Apple Mac users tell stories of suffering from eyestrain and headaches as a direct result of the glossy screens found on current Apple Mac computers – although such injuries may take years to become debilitating.

    For an employer, even if the risk is small, can it be said there is zero risk of being sued? If so, should employers think twice about getting glossy-screen Macs for their employees to use?

    Of course, many users love glossy screens – but many do not because of eyestrain. For an employer to get sued, it does not take 100% of its employees to get injured. It only takes a few employees to get seriously injured. Hence, I am not getting into the debate of glossy vs. matte preference. Rather, I am asking a focused question: for those employees who get eye injury from long-term use of glossy Mac computers, can they sue their employers?

    Is there any liability for Apple in refusing to offer matte screens on their desktop Mac computers?

  637. 668 alex
    October 23, 2009 at 6:53 pm

    Apple, it’s not that difficult to offer us an option … matte option PLEASE!

  638. October 23, 2009 at 10:07 pm

    Please, please… matte screens all around! I’ll pay an extra amount (as on the 15″ MacBook Pro), just let me avoid the hell of glossy screens! First, on the 13″ MacBook Pro, please.

    And while you’re at it, put the ExpressCard slot back in the laptops! (Sorry, it slipped out)

  639. 670 Don Lockwood
    October 23, 2009 at 10:32 pm

    It just seems so pigheaded for Apple to say, “Yes the screen is glossy. Deal with it.” Because I would have bought an iMac in a hearbeat if not for the glossy screen.

  640. 671 Tim
    October 23, 2009 at 11:35 pm

    Matte screens are important and must be an option on all Apple Macs

  641. 672 Tim
    October 24, 2009 at 2:23 am

    Has anyone else noticed that the Apple stores have all changed to new defused lighting so the display reflections aren’t so bad on the glossy screens of the Macs?

    It looks like the new iMac might be fixable if you can find a local supplier of the anti-reflective coatings.

  642. 673 John Wise
    October 24, 2009 at 4:49 am

    I bought a 17″ MacBook Pro this past June *specifically* because I could order it with a matte display (as well as an ExpressCard slot; SD alone is not sufficient for my needs). I’m very susceptible to eyestrain from fluorescent lights, especially in conjunction with a glossy display.

  643. October 24, 2009 at 9:16 am

    I am photographer and I have bought Macs in the past. I am looking to upgrade and was considering getting an iMac, but I will hold out until Apple introduces a matte screen option. A matte screen is better for photography editing. I cannot understand why Apple is ignoring the creative community who were their original customers.

  644. 675 sah
    October 24, 2009 at 9:35 am

    I waited 2 years for you Apple guys to bring about matte iMacs but was disappointed last Tuesday when I found that it is once again not an option, that you Apple guys didn’t take the need of all of us into consideration!! Just put it as an option. Some of us prefer function to design.

  645. 676 Nick Rich
    October 24, 2009 at 11:04 am

    Great, I thought, a new range of iMacs. They must introduce an anti-glare option now. But still NOTHING. Even the people in Apple shops I have spoken to think Apple should do it. If they can do it for the MacBook Pro, why not the rest of the range? I’ll even pay extra! Come ON! You could make even more money Apple – is THAT an incentive?

  646. 677 Nick
    October 24, 2009 at 11:15 am

    It is ridiculous to hide the IPS quality of the new iMac’s screen behind the reflections of the user and his or her environment. Some users want to see the screen, not themselves, when they look at a computer. Apple should at least offer a matte screen option on the iMacs, as it does on the 15″ and 17″ MacBook Pros (not the 13″).

  647. 678 Nick
    October 24, 2009 at 11:22 am

    I just wanted to add to my previous comment. Apple touts the glass screen as part of its ecological sustainability efforts. While it’s true that the glass panel is 100% recyclable, it’s also true that from a technological standpoint, it’s also 100% unnecessary. Add to that its considerable weight, multiply it by the number of computers in a plane/boat/train/truck shipment, and the added weight forces up fuel consumption and fuel costs. The iMac’s glass screen is ecologically very unfriendly. Environmental groups need to call Apple out on this fact.

    • 679 dean
      October 24, 2009 at 12:52 pm

      Excellent point Nick. I made a similar criticism of their sealed batteries, which will no doubt encourage some folks to replace their machines more frequently. “replace (the laptop) rather than repair.”

  648. 680 Dennis Stevenson
    October 24, 2009 at 12:28 pm

    I was going to buy the basic 27″ iMac. Now I won’t because of the glossy screen.

    Thanks for the opportunity to comment on the glossy screen. I was going to do so at Apple.

    I am a basic computer user. No pro. Though I use them a lot, it’s like a hobby. I love them. I have a G4 17″, G5 20″, iBook and my G3 which I gave to friend and is still going very well. All my computers have non-reflective screens. My first 3 Macs were new. All the current ones were pre-loved.

    When I heard about the 27″ iMac, I looked at the basic specs and decided to buy one. I don’t really need it, but it was superb. I would also use it as a TV. Then I saw on MacWorld that I can’t get a matte screen. That stopped me buying it. If it had a matte screen I would have bought.

    The screen issue for me is not a health one. It’s just that I won’t have a computer that’s like working in front of a mirror. That’s why I have bought many pictures with non-reflective glass.

    Apple makes marketing decisions. So this is an excellent opportunity to give feedback. I will never buy a computer with a glossy screen. As far as surveying, just as well that’s not Apple’s core business. Intelligent polling would see an option of matte and glossy.

    A friend intends to buy a laptop for her 8 year old. I convinced her to get a Mac. I just recommended the new MacBook. I told her about the screen problem. I said don’t tell your daughter and she may not realise it could have been better.

    I’m sure Apple will supply us with a matte choice in future. Unfortunately, I will have to write my book – about to start -on my G5 (PowerPC).

  649. 681 Eivind
    October 24, 2009 at 4:30 pm

    I really need a new Mac. But having looked at the new glossy one in the store for less than 10 minutes gave me headaches, so Apple – you won’t get my money unless you bring back the matte screens to the iMacs. There’s no way I’ll be doing my design and illustration on these. So – antiglare please!

    If Apple had offered the option of a matte iMac, I would have bought it in store instantly. But since they haven’t, I’ll be sticking to my Powerbook G4, which HAS a matte screen. I need a stationary computer, and the iMac is ideal. But I will never buy a glossy screen Mac, as I won’t be able to work on it.

    • 682 Eivind
      October 30, 2009 at 12:34 pm

      If Apple won’t change their current glossy-only policy, I may in fact have bought my last Mac – sad as it is. And that’s coming from someone who always considered himself part of the most devoted user base of the Apple Mac.

  650. 683 macmatte
    October 24, 2009 at 5:05 pm

    Detractors say Apple had a chance to monitor sales of antiglare models since re-introducing it to the 15″ – the inference is that assumed low matte-sales led Apple to refuse to bring back matte to the 21.5″ and 27″ new iMac models.

    Let’s have a level playing field here. Be fair. I checked that on the apple.com website – at the several pages describing the new iMacs, there is only one fine-print reference to antiglare, and that’s on the tech specification page. Also, I heard that the matte option is only offered via apple website, not through resellers.

    It is fatuous for detractors to argue that Apple decided not to offer matte on the new iMacs because of low sales of other matte MacBook Pros. That proves nothing because Apple is not giving matte a chance. To see the true level of demand, Apple would have to let people know the anti-glare option is there.

    Sure, many people that read Mac websites know about matte – but the majority of ordinary Mac users aren’t so dedicated to read Mac websites regularly.

    So, be fair.

  651. October 24, 2009 at 10:47 pm

    As a loyal Mac fan, i’ve always used the iMac. I never had problems editing my visual effects or movies on the matte G4 and G5 iMac. But I will soon purchase a new computer and the glossy display is a serious turn-off. I’m even thinking of buying a Windows 7 computer since they have a large choice of PC’s with matte screens. I kindly ask Mr. Steve Jobs to include anti-glare displays on the iMacs in the next refresh.

  652. October 25, 2009 at 12:16 am

    We need less shiny crap, not more shiny crap.

  653. 686 David B.
    October 25, 2009 at 1:39 am

    I do tech work for a College of Fine and Performing Arts at a major public university. A few faculty with MacBooks have adjusted to the glossy screens. Should I mention that they are in the School of Music? Whereas the Faculty in Graphic Design, Art; Art History, and Film; New Media reject glossy screens out of hand. Most recently, a professor of Art History turned a new iMac back in and got a Mac Mini with a Dell 2408WPF – matte! Which sale would Apple rather have had?

    We bought as few MacBook Pro 15″ models as possible, waiting and hoping for matte screens. As soon as that was an option, boom! The orders were back.

    In a year or two, I’ll need to replace labs that currently have Mac Pros and 23″ Apple displays (matte!). The Mac Pros have turned out to be overkill for those labs. A quad-core iMac would be just the ticket, but . . . that glossy screen is a deal-killer.

    Matte screens are a requirement for working with images. Bring them back!

  654. 687 Anton
    October 25, 2009 at 8:27 am

    Simply, I prefer mate display

  655. 688 Andreas Hylander
    October 25, 2009 at 9:45 am

    As a graphics professional I do not care about presumed contrast enhancment. But I do care about all windows in my appartment being visible in my screen, the TV interfereing with my iPhoto-pictures, and all other disadvantages of a glossy screen.

    Please return the matte screens, Apple.

    / Andreas

  656. 689 Hidelel
    October 25, 2009 at 11:13 am

    Glossy is nice, but for pro-work I think larger iMacs and Apple Displays, Mac Book Pros should have an option to buy non-glare screens. I feel that maybe it’s also the way these new computers are engineered. The thinner they go, the more they have to have a sturdier screen that is part of the structure and solidity of the laptop or monitor, all in one’s. But there should be a custom option for standard-consumer-glossy or Pro-non-glare matte screens in the Apple Store. Maybe they can provide that as an Apple Store only feature.

  657. 690 Shane
    October 25, 2009 at 5:44 pm

    Glossy:
    – Pros – none that I can think of really.
    – Cons – terrible reflections with no way to completely avoid them, causing eye strain and headaches. Difficult to calibrate. Photo editing is difficult due to not being able to see colors accurately.

    I’ve had a 20″ white iMac for 4 years, matte screen, it has none of these problems.

    I would like to upgrade to the 27″ iMac, but without a matte option I can’t do it.

    Apple, we’re not asking you not to make glossy. Just listen to the larger portion of your user base and give us an option, instead of deciding for us and leaving us no choice.

  658. October 25, 2009 at 5:46 pm

    Dear Apple!

    Why do you hate our eyes?

    I’m working on Mac for 10-12 hours a day and I don’t want to see my face and exterior on a display, I just want to see picture on my Mac.

    Please add a matte option on every your Mac computer. It is not to hard.

    More professionals, less glamour blondes.

  659. 692 Tom Sasin
    October 26, 2009 at 1:36 am

    Well what can I say.

    I am ready to purchase my FIRST Mac Book Pro as an upgrade to my old laptop, and I must have spent at least 4 weeks now deliberating and searching for the right answer about which screen to buy. I am an enthusiastic amateur photographer and the choice of screen type is simple … MATTE!!

    From day one, when the glossy screens were introduced to the market, I was horrified! If I want to see my ugly face, I will look in THE MIRROR! Why I have to stare at myself all the time when I work, is beyond me!

    OK, we now have the option on the 15″ and 17″ MacBook Pros to “upgrade” to a matte screen, but for extra money. WHY!!!??? A screen is a part of a laptop and i do not see, that I am getting anything EXTRA for my money if I pay the additional £40 for the matte screen. I am still getting a screen!

    For years, large businesses were supplying their IT workers with anti-glare and anti-reflection add-on screen shields to protect them from eye strain and themselves from wrongful litigation. And here we have Apple, the most innovative company in the world, giving us a glossy screen!!! Who is Apple kidding.

    Professional photographers like my friend, who work on their MacBooks in the field editing photos to send to editors, are ripping their hair out because of the glare and reflections of the Mac glossy screens.

    And me … well, I will have to fork out the extra cash as there is no way that I would be bullied by Apple into buying a GLOSSY HORROR SHOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  660. 693 Mike K.
    October 26, 2009 at 2:19 am

    I’m in complete agreement – right on the edge of buying an iMac … but will buy a Windows 7 system instead because of the lack of matte screen issue.

    Apple, please offer a matte option for iMac. I’d pay extra…

  661. 695 Geoff Rooney
    October 26, 2009 at 8:11 am

    I love usng the Mac for all graphics, photographic and creative projects and would really love to buy the new quad-core iMac 27″, but under no condition would I be prepared to battle glossy reflections daily.

    The Mac Pro is too expensive for my budget, and the Mini is underpowered for my needs – the thought being to add a third party matte 24″ screen.

    So if all I can do is say my bit here, and still have no option as a long time Mac user (since 1989 and seven macs later) to have a non-reflective screen – I say to Apple – NO THANKS – I’ll pass, wear out the one I have and hopefully in the future you may genuinely have the consumers’ needs at heart or the Mini might be quad by then.

    I would be happy to pay extra for the matte screen on an iMAc if it were an option.

  662. October 26, 2009 at 11:42 am

    The new iMac finally has the specifications I want – Core I7 Quadcore. For this I would sell my PC running Hackintosh to buy a genuine Mac … if only there was an option for a matte screen. Too bad for Apple, still no perfect Mac for me.

  663. 697 ben
    October 26, 2009 at 5:56 pm

    I too was considering a new iMac because they look amazing. Earlier in the year I caved and bought an insanely glossy 13″ MacBook Pro. As soon as it came out of the package, I put an anti-glare cover on the screen that looks alright. Regardless, it’s better than glossy – fingerprints don’t show up as easily either. Anyways! PLEASE PLEASE bring back matte, Apple. I want a new iMac but, presently, I have a 17″ MATTE MacBook Pro driving a gorgeous cinema display that is also MATTE … I won’t move away from it all until I have another MATTE option to move to. Most likely this will mean buying a non-Mac display.

  664. October 26, 2009 at 10:07 pm

    When Apple continued to offer the glossy/matte display options for the latest MacBook Pro line, I became hopeful that they would expand that same option for the next iMac update. I’ve been shipping my current iMac (with matte display) between Hawaii and New York because I was confident that Apple would respect the feedback of their many customers who truly dislike the glossy screens that Apple adopted in recent years.

    The claim is that that on the MacBook Pros the glossy displays produce more crisp images and colors that ‘pop’. I went to an Apple Store and did a side-by-side comparison in iPhoto – same photo, same display settings. I could see NO difference between the MacBook Pro whether is had a Matte or Glossy display. I asked one of the store assistants if she could see the difference and she said, “Oh, definitely! The glossy screen is much crisper and the colors are more vivid!”. Some months later I visited a different Apple Store and tried the same comparison, and got the same response from the Apple Store assistant. In both cases, neither the Apple Store Assistants seemed interested in seriously studying the side-by-side screens – they seemed more interested in spouting the Company Promo-Speak than they were in believing their eyes. It reminds me of the “Emperor’s New Clothes”.

    In the old days, Apple eschewed the virtues of the matte screen over the glossy equivalents in the PC realm. Are the glossy screens less expensive than matte screens? Is this merely an economic decision on the part of Apple? Apple is willing to offer the matte option for MacBook Pros. How many choose that option, I wonder? If Apple thinks their new or returning customers l will drop them because of a $50 – $150 option, then they’ve forgotten their own past – for when have we, the loyal faithful, ever balked at paying MORE for a better product. It’s what we do!

  665. 699 Brian
    October 26, 2009 at 10:39 pm

    I have been an Apple customer since 1981, and a Mac owner since 1984. I am as faithful a supporter of Apple as you could find. But I am deeply disappointed that Apple has decided to offer the iMac line without a matte screen option. And I for one would gladly pay a premium (a build-to-order option?) for the privilege of being able to purchase an iMac with a matte screen.

    No doubt, it’s cheaper to purchase only one type of screen. And I am not sure if Greenpeace shamed you into using the glossy screens only (if environmental factors even are an issue with matte screens). If so, shame on them. Others in this petition have presented excellent arguments for why a matte screen makes sense, and I agree with them. For many of us, the iMac has become a viable choice for a variety of business tasks including graphic design. Where many of us may once have opted for one of the fantastic Mac towers and a separate monitor, the iMac often fulfills our needs for an outstanding desktop computer. I would even be tempted to consider a Mac Mini if it had more horsepower (a small standalone Mac with equivalent horsepower to an iMac with access to a large matte screen display would be a fantastic product offering, but I have a hunch that we’ll likely never see anything like this) similar to the power of an iMac. The deal-breaker is the lack of a Matte screen option.

    Please guys, please offer an iMac with a matte screen. If you build it, we will come!

    Thanks for listening!

  666. 700 Joshua Thurman
    October 27, 2009 at 1:59 am

    Apple needs to offer a matte option for the iMac. I would be willing to pay an extra $50 or even $100 for a matte screen. But until they do, I’m not buying one.

  667. 701 Daniel Stromberg
    October 27, 2009 at 4:42 pm

    I’m a MacBook Black C2D owner but won’t upgrade until there is a matte option. It won’t work in the flat before that.

  668. 702 D. Nathan Rice
    October 27, 2009 at 7:22 pm

    I am still using an eight-year-old machine at home because Apple refuses to make a product that meets my needs. These days, for an Apple desktop with a matte screen, I would have to shell out $5000 for a Mac Pro with a Cinema HD Display. I would like to take this opportunity to point out that this $1800 display costs the consumer more than a full-fledged iMac, which has actual, you know, computer bits!

    At work (I am a graphics professional), I use a Mac Pro with third-party displays, as I’m sure a lot of people here do. That sure looks great for the Apple brand, doesn’t it?

    I would spring for a matte iMac in a heartbeat, even with a $100 matte-premium.

    Shame on Apple for ignoring the very market that allowed them to continue *existing* in the mid-90s.

  669. 703 Alex Frenklakh
    October 27, 2009 at 8:33 pm

    Went to the Apple Store in NYC yesterday to buy 13″ Mac Book Pro. (Need a light-weight machine for the road).

    So disappointed that the matte display option was not offered for the 13″ laptop!

    Would gladly pay extra (within reason) for this option.

    thanks,

    Alex

  670. 704 Redwan
    October 27, 2009 at 10:19 pm

    As a mobile machine with a great battery life, the Macbook/Macbook Pro needs a perfect screen that displays well in outside conditions. I personally prefer the matte screen when I am outside and for that reason I think we should get a matte option for these notebooks.

    Thanks

  671. 705 Matthew
    October 28, 2009 at 2:24 am

    I will buy a 27″ iMac as soon as the matte option becomes available. I understand that an additional fee may be necessary. I have no problem paying this.

    Thanks, Matt

  672. October 28, 2009 at 5:34 am

    Please Apple bring matte back!!!!

  673. October 28, 2009 at 5:47 am

    Dear Apple,

    Our company has been buying Macs since our first Quadra 950 in 1993. Small graphic companies like ours built Apple, especially during the tough years when prices were high but we scrapped up enough to buy each new generation of Mac. Why? Because you guys respected what we were doing and showed by your products and services that you understood the needs of the visual communication arts community and industry.

    Now it is hard to ignore the evidence that you no longer hear our voices. We still create the world’s creative content on your machines. We still paint our digital art and decide on next season’s colors on your displays. But it seems you are no longer that impressed. Now people who want to play games and watch DVDs seem to have become your focus. Maybe that makes sense from a business standpoint, but will they stick with you if someone offers more for less down the road? The sad part is that we aren’t asking you to choose between them and us, but you seem to be making that choice yourself.

    You know we are talking about. We have thousands of young designers that we would like to put behind your new and beautiful iMacs. But we can’t justify asking them to make critical color and value decisions while trying to see past an annoying reflection. It is just not right or reasonable. Would you ask a fine art painter to paint his canvas while wearing a pair of polarizing glasses or to paint in direct sunlight?

    Please, especially you, Mr. Jobs – please give this some thought. We busted our banks to honor your commitment to us in the late 90s, can’t you put yourself out a bit and offer a matt screen to us today? We would love to order a half dozen 27″ iMacs today if we could get them with non-glare screens. That is not such a bad thing, is it?

    Respectfully,

    Lars Justinen
    Creative Director
    Justinen Creative Group Inc.

  674. 708 John Leggatt
    October 28, 2009 at 3:19 pm

    Dear Apple:

    I DON’T CARE HOW MUCH EXTRA it would cost me for the option of having a matte screen on my new Macs. I only ask that you GIVE ME THAT OPTION!

    Sincerely,

    John Leggatt

  675. 709 Brent
    October 29, 2009 at 12:31 am

    It’s so much easier to use a laptop with a matte screen. A user doesn’t have to find that “right” angle to see the screen clearly.

    Give us the option, that’s all we’re asking.

  676. 710 Sean Adcroft
    October 29, 2009 at 12:39 am

    I was very disappointed to see that there is, once again, no matte finish option for the recently released iMac. I tried the glossy iMac two years ago and, after three weeks of glossy screen, glare-induced headaches, had to return it.

    I purchased a MacBook Pros with a matte screen – which was my only matte option since I didn’t have the $ to invest in a cinema display.

    I’ve read several online polls which show that many others would prefer a matte option.

    What’s up Mac? You’re so friendly and concerned for our well being in your ads.

  677. 711 Paula
    October 29, 2009 at 3:57 am

    I don’t want my whole life to revolve around the stupid screen on my computer.

    If I want an iMac, and I want to work on my computer during the day in a room with a window and a lot of natural light, or work on my computer during the evening in a dark room with a light somewhere behind the computer, I should be allowed to.

    The glossy screen means that I have to place my computer in a room that does not get a lot of natural light (or none at all), and I have to position all the lights in the room in such a way that they won’t reflect on the screen. If I don’t do this, I will basically be looking at a mirror. This royally annoys me.

    Apple, please just give me a matte option. I will gladly pay more for this luxury.

  678. 712 Scott Nash
    October 29, 2009 at 4:38 am

    I am very disappointed to see that there is no option for a matte Mac screen. I’ve been waiting for the new generation iMac to purchase my first Mac, and now it looks like I’ll have to purchase something else. I’m not going to put down good money and constantly be annoyed with reflections of light from the glossy screen. I can’t tolerate that. A choice would be nice.

  679. 713 Michael Brueggemann
    October 29, 2009 at 6:32 am

    My iMac 24″ is already more than 3 years old and I am very fond of the new 27″ iMac with i7 processor, but I won’t buy one until it’s available with a matte display.

  680. October 29, 2009 at 9:43 am

    I want to buy the new iMac 27 inch with matte screen.
    I’ll be the 1st buyer when it arrives at the store
    🙂

  681. 715 Thomas Schumacher
    October 29, 2009 at 3:05 pm

    I would love to buy one of the neat 27″ iMac’s. But the glossy screen is just a NoNo for my working experience as a photo artist. I hope this petition will make the guys over at Apple reconsider their actual philosophy and giving the customer the ability to choose the screen-setup! Thanks

  682. October 29, 2009 at 4:27 pm

    Face it, actually, Apple wants professionals to spend much more money than what should be necessary. They do not want glossy iMac to be used out of entertainment.
    That’s all, and that’s a shame.
    I have two 27″ iMac to buy soon for my colleagues, and dozens more of 21″ iMac for our students next year.
    But I will firmly wait until a real matte solution is provided.
    Now I’m going to tell you what is going to happen sooner or later.
    Because Mac Pro is still too expensive and iMac still useless, we will have to end up by building our own hackintosh PCs.
    Imagine that!

  683. 717 pino
    October 29, 2009 at 7:41 pm

    I want to buy the new iMac 27 inch with matte screen.
    I’ll be the 2nd buyer when it arrives at the store

  684. 718 Robbert Bos
    October 30, 2009 at 1:21 am

    I have two old iBooks and a 24″ iMac – all with matte screens. We needed an extra Mac, but no shiny mirror. So we had to buy a Mac Mini with a matte 26″ Samsung screen. I’d love to get the 27″ iMac, but the glossy screen is simply no option.

    Apple calls the Macs “environmentally friendly”, but they kill your eyes. Apple doesn’t care about (visual) ergonomics anymore, and I hate that. Computer work is tiring enough for the eyes, and we don’t need more stress.

    Perhaps we should act like this: walk into an Apple store, act like a very serious buyer of five 27″ iMacs for the office, at the last moment ask for a matte versions, be really frustrated that they don’t offer them, and cancel the deal. If that happens often enough, perhaps they get the message…

    Anyway, I’ll never ever buy a glossy Mac.

  685. 719 Terry Roth
    October 30, 2009 at 4:27 am

    I use Adobe Lightroom, and the Mac’s glossy screen is a real bummer. Pleeeze pleeeze pleeeze offer a matte option, I’ll pay extra!!!

  686. October 30, 2009 at 4:50 am

    I currently use a 2007 Macbook with a 27″ Acer matte display. I have wanted to upgrade, and the quad-core iMac was exactly what I was looking for. Except for the glossy display. Please, Apple, if your only consumer grade desktop is going to be an all-in-one unit, then give people some more options for configuring them to their individual tastes.

  687. 721 Jason Kiddy
    October 30, 2009 at 8:40 pm

    Currently using my 2006 MacBook Pro with 15 inch matte screen. A month ago my logic board failed so I thought it would be a good excuse to treat myself to a new Apple :-). After a visit to my local PC World I came away totally shocked that all the new MacBook’s only come with glossy screen. The hideous reflections while viewing these screens in a well lit shop stopped me from purchasing.

    I love my MacBook and even having its main board fail after 3 years did not put me off from wanting another. I was nearly at the point of buying a Sony laptop running Microsoft Windows but eventually I resurrected my MacBook by buying and fitting a 2nd user PCB from eBay.

    So the bottom line for me is if my MacBook fails again and is not repairable then I will buy Microsoft Windows based laptop rather than suffer with a glossy screen. What a piss poor state of affairs by Apple.

  688. October 31, 2009 at 7:50 am

    As a professional photographer I will not buy matte screens because the reflections are a problem for post-processing. Luckily I got a 17inch MacBook Pro matte screen before they changed them. Looks like, if I one day buy a desktop Mac, I will have to buy a screen from someone else, which would be a great shame as the Mac screens are perfect except for not being matte!!

  689. 723 Pim v B, Netherlands
    October 31, 2009 at 12:02 pm

    I have a 23″ Cinema Display next to my glossy iMac because I want a screen with no glare. I’ve just ordered the 27″ iMac, and I want to leave out the extra display but have a hard time convincing myself that this is going to work. Isn’t there a 3rd party that can make the glass of iMacs matte?

  690. 724 Mark J
    October 31, 2009 at 5:34 pm

    Glossy screens are a sales gimmick. Marketing data suggests that over 80% of luxury sales are impulsive sales, and lets face it shiny objects sells well to impulsive people. Just look at the locations of Apple Stores, in trendy, luxury areas with high volume. Also glossy LCD panels are cheaper to make, as they don’t have to apply a matte film to the panel. Why we are punished a extra $50 for wanting matte in the few Mac’s that have them. Matte panels are disappearing, the new iMac has a glossy panel, instead of a matte panel covered with a glossy glass like before. Glossy displays are here and we are screwed until computer makers start having major sales declines because people are just not buying their gimmicky shiny hardware anymore. After all who wants to sit in front of a machine that bothers them so much? LCD killed off the cheaper CRT’s for a good reason, they were nicer to use and easier on the eyes. Now it’s glossy cheap LCD’s that are the villains, who and what is going to replace them?
    And yes one can buy and apply an anti-glare film (later to dry out and peel/yellow and crack) to their Mac’s, the 27″ just came out, so they might not have that size yet but will be shortly. Apple would do good to have the option to apply an anti-glare film in their stores, but of course they would be responsible for it when it fails later on, that’s why they don’t do it.

  691. 725 Kevin C
    October 31, 2009 at 7:01 pm

    Please, Apple, offer a matte option for all your Macs.

  692. 726 Erick Wales
    October 31, 2009 at 8:50 pm

    I support the choice of a matte display

  693. October 31, 2009 at 8:59 pm

    As a photographer and graphic artist, I cannot work with highly reflective glass monitors. Please Apple, give us a choice. If you cannot offer an iMac with a matte screen, please give us a desktop computer with the specs of the high end iMac that we can hook up the monitor of our choice into. We need a desktop Mac in between a Mac Pro and a mini. It is good Apple builds the hardware on many levels, but we need you to give us more choices… At the very least, an iMac with a matte display. Thank you.

  694. 728 greg len
    November 1, 2009 at 12:59 am

    Bring matte back!

  695. November 1, 2009 at 1:56 am

    I went to Danbury Apple store to get a new 27′ iMac for my living room to function as a TV. The store was full of light (just the same way as my living room – 3 lights, 8 windows) and I could see on the screen myself, people around me, all equipment in the store as well as some of the lights in the store. I just could not find the position in which the reflection would be tolerable. In the same store I checked 30″ HD screen, no problems at all with the same amount of light. I checked the reviews of anti glare stickers, but as I could compare those plastic sheets, those do not solve the problem – dust gets underneath and after some time the sheet starts to peel off. Anti-glare display is a must – I have a Powerbook G4 and a white iMac Core2Duo – no problems with the matte screens in all conditions at home. So there I am still waiting for my perfect Mac with matte screen for the living room ….

  696. 730 James South
    November 1, 2009 at 2:15 am

    OK, so I run a commercials design and mid-level compositing firm in Australia. There’s no way in hell we’re going to port to new Macs unless they get a matte screen option – sub-pixel work is a disaster with glossy screens and reduces the productivity of our staff. They complain about eye strain and have almost all chosen to use the older 23″ matte displays with ad-hock desktop systems instead of staying with the simply presented, all in one but oh-so-distractingly glossy screen iMacs! We dont’ neeeed 16 core monsters that have fans akin to those in small aircraft … we love the design of iMacs and would proudly convert our entire work space to the new quad core iMacs and have a Mac-only lab that looks awesome and has our design team enjoying their work day – instead? we’re staying with old clunky machines – and no, I’m not about to outlay 15K on blinds to darken our space so that people aren’t looking at themselves rather than their work all day! There’s enough narcissism in the world, Apple- don’t encourage it … !

  697. 731 Matt D
    November 1, 2009 at 2:27 am

    I’ve been using and building PC’s now for 15 years. I recently bought a MacBook Pro and the glossy screen drives you nuts from glare. I also bought a iMac 24″ and that got sent back! C’mon Apple! Glossy is for show only! Real people want real screens that are usable. I’ve now reverted to a hackintosh! Whereby I can chose the screen I want. The new 27″ is very tempting but alas the glossy screen is useless in my office and home as I’m near windows.

  698. November 1, 2009 at 9:27 am

    After my iMac G5 broke, I was forced to buy the new 21.5″ model with mirror glossy screen.

    The “flat” (grey-on-grey) graphics in the Logic music program are sometimes swamped by the reflections. Why does Apple make these elementary ergonomic mistakes? Other makers seem to offer matte screens, so why not Apple?

    With the rumoured Marble interface in future Mac OS versions, the lack of screen contrast (as in Logic now) will make the reflection problem even worse.

    No, ctrl-alt-cmd-. does not help things, it just makes it more washed out. Neither does the colour inversion ctrl-alt-cmd-8.

    -Rob

  699. 733 Markkk
    November 1, 2009 at 4:08 pm

    I am very happy that AppleCare replaced my defective late 2006 MacBook Pro Core 2 Duo. I will receive a replacement unit in the next days … BUT… it comes with a glossy display standard.

    Now let me say this: I’m even more happy that Apple offers a Matte Option to the MacBook Pro again! I had collected quite a lot defects but knowing that any replacement unit would have had a glossy display which would totally killed my ability to work undistracted.

    Now I can finally replace my MacBook Pro …. BUT … why should I have to pay 50€ for it? This option, like on the 2007/8 MacBook Pros, should be the user’s choice and free of charge!

    Also, why isn’t it offered on any of the 13inch MacBook Pros or the iMacs? Especially the iMac; it is such a professional machine, yet it has the awkwardly glossy display and ZERO options to do something about it. (No, applying a matte film on it can not be considered as an option. )
    Apple, please, please, please, with sugar on top, consider at least offering a reasonably priced OPTION to select either a matte or glossy/glassy display.

    And again, let me say this: I’m very happyAapple is replacing my machine and only – and this is really the only reason why I can actually use this new MacBook Pro – *IS* because it CAN COME with a matte display (for which I had to pay extra unfortunately.) But honestly, I would have had to switch to a Microsoft Windows notebook or buy a used MacBook Pro with matte display. As we all know, I’m not the only one in the digital media field having this problem with glossy displays. They just render a perfectly nice computer completely useless for us.

  700. 734 Jarret
    November 2, 2009 at 5:38 pm

    Matte has to be an option. The only way to use glossy is if the location is perfect for it. But let’s be real, how many places can you have a dark room with no external lighting sources. I’ve tried so many times to try out glossy … but it is unbearable to use with both glare and reflections. Please Apple … please add Matte option. What problem does it cause you to provide this feature?

  701. 735 Mario
    November 2, 2009 at 8:41 pm

    I code a lot, and reflections from the glossy screen are a huge distraction. What is the point of having richer blacks if all we get are more apparent reflections when displaying the blacks.

  702. 736 B. Elias
    November 3, 2009 at 3:39 pm

    Apple, I was excited about the new MacBook Pros when they first came out earlier this year. However, I had to wait and wait until you added the matte-screen option. In my view, this matte-screen laptop, is, hands-down the BEST one out there with a ridiculously amazing screen. It was well worth the wait and investment. I only wish that you would offer this matte option on the iMacs as well. I’ve been waiting for years to get one and each time a new or updated model has been offered, it has been offered with the glossy screen only. Fine, keep the glossy screens in the stores, but at least offer the matte option for it online. How in the world can this possibly hurt your sales or margins? It is an obvious requirement for many who are truly professionals and have used your products for a long, long time. How about helping them out on this and offering the matte option? That will be more appreciated than you know!

  703. November 3, 2009 at 4:10 pm

    I am a musician and am refraining from buying a new MacBook (Pro) laptop because of the lack of a matte screen option. I take my laptop everywhere and I need to be able to work without reflections in my screen ANYWHERE. It is a disgrace that loyal Apple users arer just left in the cold like that.

  704. 738 David Ellis
    November 3, 2009 at 10:59 pm

    I’m considering buying the new 27″ iMac. But I won’t unless I can first find an acceptable self-adhesive matte screen to cover it with.

  705. November 4, 2009 at 5:56 pm

    I have a very nice matte screen (not just non-glare) on my iMac G4 and will not update until/unless Apple produces a matte screen on all models.

    Donald Gould

  706. November 5, 2009 at 1:27 am

    I am photographer and own a matte MacBook Pro. I am glad there was a matte option when I bought it because I can’t use a glossy screen as there are too many reflections when I show my clients my work. I also own a G5 tower but had to buy a matte Dell screen because of the lack of similar matte screen from Apple. Now I would love to buy the new 27 iMac but the lack of a matte option puts me off. I will have to wait until there is a matte option especially on such a large monitor.

  707. 742 Ken Koblenzer
    November 5, 2009 at 1:27 am

    I use my Mac in a very bright environment, with entire wall of untinted windows behind the display. So I see my reflection brightly in a glossy display. I have tried an iMac with glossy display and it just does not work. Please provide as an alternative a matte display.

  708. 743 Mike C
    November 5, 2009 at 1:59 am

    I will not purchase another iMac unless a matte option is provided.

  709. 744 Lindsay
    November 5, 2009 at 7:08 pm

    I first used an Apple computer back in 1990, in my kindergarten classroom. Our school, from kindergarten to twelfth grade, used Apple computers only. In fact, I was in a photo with my teacher using a Macintosh in a 1990/91 advertisement for Apple computers in schools. Our first home computer was a Macintosh Performa; my sister and I spent hours playing on the computer and writing with ClarisWorks.

    Prior to entering college in 2003, I purchased an IBM laptop through the laptop program at my college. Unfortunately, at that time only IBM laptops were offered. I was reconnected to Apple computers, and the iMac, while taking visual art classes at my college. I loved working with the iMac G4, with the swivel monitor and the matte screen.

    Since then I desperately want to get back to Apple computers. I have enough money saved up right now to buy my dream iMac: 27-inch iMac, Apple Remote, AppleCare Protection Plan, AirPort Extreme Base Station, and Elgato EyeTV 250 Plus Digital TV Recorder, a well over two thousand dollar purchase.

    What keeps me from purchasing the computer and accessories (besides paying for graduate school), is the iMac’s glossy screen. I currently use a hand-me-down Dell laptop which has an extremely glossy screen, like the iMac. Even though my laptop is not facing the windows in my room, the light on my fan that sits behind me is so distracting. Even in the dark, I see a reflection of my face in the screen.

    I hate the glossy screen and I know that the iMac screen is the same. I will continue to stall the purchase of my dream iMac computer, until it has a matte screen option, like the older iMac G4 screen that I fell in love with. Apple, please offer a matte option.

  710. 745 Dave E
    November 7, 2009 at 1:49 am

    I have a seven year old iBook with a matt screen. I am ready to buy a new 15′ MacBook Pro. If I cannot get the matte screen I guess that I will have to keep my iBook up and running.

  711. 746 P. Townes
    November 9, 2009 at 2:49 am

    Dear Apple,

    Thank you for offering a matte screen for the 15.5″ MacBook Pro. Simply put, if you can expand that matte option to the 13.5″ MacBook Pro, you sell me a computer! And, I’ll buy Time Machine, a new Apple Desktop Moniter, etc. to go with it. Please expand the availability of the Matte screen to your wonderful laptop computers.

  712. 747 NDL
    November 9, 2009 at 6:41 am

    I have been hoping for a matte option on the iMac line. For pro designers who need accurate color it is a must. Come on Apple give us the options we need. You used to support us pro creative loyal users. Don’t stop now.
    Apple user since 1994

  713. 748 LakeOtter
    November 10, 2009 at 12:14 am

    Copy of my Feedback just left for Apple:

    Upon taking early retirement, I have started an antiquarian fine art re-publishing venture.

    My old PC and monitor have served well in the past, but are simply not up to the graphics intensive work and long “at screen” working times I am now getting into. Solution? Easy: go back to my roots with Mac and move on. Reality? Not quite so fast.

    The combination of my working space (external light-wise) and eye sensitivity means that the “glossy only” screens on the new iMacs simply rule them out for this want-to-be-but-can’t-be-buyer of your otherwise excellent product. Matte screens are a very high preference for almost 2 out of every 5 of your users (and a “simply must have” for many of them).

    I will wait a while longer to see if Apple will accommodate the Matte screen needs of these “2 out of every 5” of your customers – but cannot / will not do so indefinitely. Get with it Apple!

  714. 749 Jane
    November 10, 2009 at 1:29 am

    My home has many windows that face south and west. Most of the daylight hours I would be unable to use a glossy monitor. I have an old iBook and want to replace it with a new iMac. I am hoping that Apple will produce a matte screen so I can upgrade to the new iMac.
    I have been using Mac computers since 1992 and would love to continue to do so in the future. I hope my iBook will last until I can get a Mac with a matte screen.

  715. 750 Girl 007
    November 10, 2009 at 5:46 pm

    The 15″ MacBook Pro is finally available in anti-glare/matte. I was about to replace mine and get a glossy, but I am glad I held out, because I can now order it with the matte screen. At least Apple/Mac users have the matte option now.

  716. 751 Rachel
    November 10, 2009 at 10:15 pm

    Please bring back REAL MATTE screens, not only anti-reflective coating.

    Check this out for an explanation: http://www.screentekinc.com/pixelbright-lcds.shtml#differences

    Real matte screens are easier on the eyes, and to people complaining about the images being dull, okay maybe, but most of the times the matte screens are older, difficult to find today, and with low resolution, so comparing with modern screen could seem dull.

    My experience:

    My first laptop, glossy screen – horrible for my eyes, horrible headaches within only minutes of use. I bought an anti-glare filter – better, but I would say that it still bothers my eyes like my old flat screen CRT without anti-reflective coating.

    My second laptop, anti-reflective one. I should have bought a glossy one and then put an anti-glare filter, because I don’t feel it has less reflections, and my eyes don’t feel any better. Also I could find a cheaper one, more glossy models to choose from.

    I thought about buying a Mac Mini with an external matte monitor, but is there a widescreen monitor REAL MATTE, not only anti-reflective?

    Thanks.

  717. 752 GK
    November 11, 2009 at 5:30 am

    I am a huge Apple Fan, but not “fanboy” – a term that sounds like a put down …

    In general, I don’t like to see Apple being criticized, but in this case the criticism is more than justified! This Matte Screen Topic is a “no brainer”!!! Every Mac Book Pro and iMac should all have a Matt Screen Option!

    Maybe the cheaper MacBook Models could be exempt? I am not sure how I feel about that … MacBook Pro’s, iMac, and stand alone screens for Mac Pro Towers — all those should have Matte Screen Option!

    I have no objections to $50 surcharge for it, if it really costs Apple Extra $$ to make it! And Matt Screens should go all the way to the edge, like Glossy Screens do!

    It’s silly for Apple to keep ignoring so many unhappy LOYAL Apple Customers!

    Who in the world wants to keep adjusting the angle of the screen, and move around to avoid reflections! That’s so silly!

    As the Nike Brand Slogan says:

    Just Do It!!!!

    That’s all … If Apple want to know for sure, they can allow all Mac Users to Vote on this issue, 1 Vote per Serial Number of a Mac! Then it’s no longer about Polls, and guessing and spin!

    Maybe Apple would be too concerned about such Elections, cause the don’t want to open such a “can of worms”, but how else are they to know for sure?! Plus, if they do grant that wish, with or without the “Election”, they’d earn themselves some Big PR Points, like — We heard our customers and made adjustments!

    Other than that, I am as much Apple Loyalist as it gets!

  718. 753 K H
    November 12, 2009 at 2:26 pm

    I am a loyal Apple customer who is unhappy with the NO MATTE POLICY at Apple. As such, instead of just buying another computer monitor or switching to another operating system, I am waiting for Apple to reverse this policy so I can buy a new iMac with a matte screen.

    Honestly, what is Apple thinking by NOT offering the matte option to its customers??

  719. 754 Ross Geoghegan
    November 12, 2009 at 5:13 pm

    Still waiting on a matte option for 13″ MacBook Pro before I commit to buy. Very disappointed that the matte option does not extend to all Mac laptops.

  720. 755 Henry Ledgard PhD
    November 12, 2009 at 6:34 pm

    I would definitely not buy a non-matte screen. The eye stress gets high quickly. It is a health hazard.

  721. 756 James Mulchinock
    November 12, 2009 at 6:36 pm

    I would like to add my voice to this petition. The reviews coming in on the new iMacs look very impressive. However, not having a matte option is a deal-breaker for me. The glare off those glossy screens in most room configurations in our house would drive me crazy.

    I hope Apple adds a matte option to their entire line of screen-included iMacs.

    Jim

  722. 757 Kento
    November 12, 2009 at 7:04 pm

    Even in a totally dark room, the glow of the monitor creates enough light to cause reflections of the user’s hands, arms and body (and possibly even face if it’s tilted up enough). So, even in an optimal situation, a glossy screen can cause problems.

    This may not matter much when cruising the Internet, but not too cool when working with images in Photoshop (or whatever) and watching videos.

    The latest iMacs are looking pretty great, except for a couple of things. One of the main things: No matte option!

    I’ll be waiting to see what happens with the next batch of iMacs and MacBook Pros.

  723. 758 Doorman.
    November 12, 2009 at 9:16 pm

    I was so excited when I heard that they are bringing a 27″ all in one, so I wanted to sell my 2709 Dell and Windows machine. No, thanks. I am not doing it. I am not going to buy a GLOSSY iMac. It looks great on exceptions, maybe, but we are using them to display things, and it should not be a mirror image!

    If the machine had an anti-glare option I would have bought it even it does not have Blu-ray (which I extensively use on my Windows machine) and no native support for FLAC music.
    If they had matte display – I would have bought one iMac.
    If thy had also Blu-ray and FLAC I would have switched to Apple ecosystem buying at least two more MacMinis, new iPhone, some software etc.

    Apple is probably losing approximately 5000 EUR spending from me every 3 years.

  724. 759 LR
    November 13, 2009 at 1:02 am

    I’ve been ready to buy a top-of-the-line iMac for awhile now, but I can’t buy one with a glossy screen. I’ve tried using the new iMacs several times, and it just is not something I could buy, much as I would love to get the 27″ fast model.

    I’m still using an iMac G5 with a nice matte screen (20″), and I love it. But it’s pretty slow now, and I need an upgrade. It looks like my only option right now is a Mini, with a third-party matte screen. I would hate to do that, compared with a new iMac, but for now it looks like the only solution.

    Apple, please offer the option to buy a matte-screen iMac. If they’re not shiny enough for you to put in your stores, at least offer them online as a special order option. I would order it the first minute it’s available.

  725. 760 Doug S, BC
    November 13, 2009 at 1:16 am

    I need a screen that can accurately display what my CMYK jobs will be. Please make a matte screen iMac.

    The new iMacs are perfect, almost. I’ve been hoping for this configuration for the last couple of years.

    I’m in advertising and a Mac user since 1987. I have purchased many Mac systems since then, and will continue to purchase Macs. I can’t see any other choices. I trained on a PC for a while and hated it (is hated too strong a word?).

    I prefer a matte screen because of the hours I spend in Photoshop. Dark images are tough to work on even in my darkened room. Even my trusty old Mitsubishi 2060u matte monitor allows some reflections that I have to swerve to avoid. But for the other part of my job which isn’t as colour-sensitive I can’t work in a dark office all day, every day. And I won’t.

    So my choices now are: to wait even longer and continue hoping, or go with a Mini (sigh) and another manufacturer’s monitor. I think I’ll wait, and hope I can last as long as this old G4 and monitor keep clunking away.

    I went to a computer store last week to check out the new iMacs. Very nice. Very shiny. But in the screen’s reflection I could read the boxes on the shelves 5 feet behind me. Maybe that store should display iMacs in a perfect darkened setting too? Oh wait, then they wouldn’t be so shiny.

  726. 761 marcus wright
    November 13, 2009 at 1:58 am

    No matte = Apple doesn’t give a damn s··it about its customers’ health and loyalty.
    No matte = Apple diggin its own hole.
    No matte = The beginning of the end of Apple.

  727. 762 Laurens d B
    November 13, 2009 at 1:30 pm

    Matte screen option for the 13″ MacBook Pro, in fact, have matte as an option for *all* the Apple computers!

  728. 763 Jon
    November 13, 2009 at 2:02 pm

    +1 for matte. I’ve got a white matte iMac, and would like to upgrade, but won’t do until a non-glossy option is available.

  729. November 13, 2009 at 5:58 pm

    I do graphic and web design for a living. The previous company I worked for exclusively used Microsoft PC’s (the company was founded by programmers) and so to make things easier on myself at the time I built a PC. Now that Mac has really made leaps and bounds with PC program compatibility in the past few years, I’ve been itching to jump ship from PC and get a new Mac. I had to get a laptop a year ago and the only option it seemed was a glossy screen. I HATE working on that glossy-screen computer because of the glare. I’m really excited about the new i7 iMac, but I just can’t bring myself to go for it if it has a glossy screen. I just can’t risk getting it home and feeling the same regret I had after using my glossy laptop for the first couple weeks.

    Please Apple! Do what you do best and develop the next generation of matte LED anti-glare screens with excellent color calibration for designers … you will be rewarded by a huge influx of customers like myself who are waiting in the wings with our wallets ready!

  730. 765 Andrew
    November 13, 2009 at 6:56 pm

    Just sitting here using my ACER AL223W (matte screen) with my G5 tower and I can honestly say that if I had a glossy screen, the lamp, pictures, filing cabinet, and white wall, as well as my own reflection, would make it tough to really enjoy myself.

    +1 for matte, or at least the choice. I never understood Apple’s decision (makes sense on an iPhone though) and I keep looking at that 27″ iMac … except that it keeps showing me stuff I’m not intending to look at.

  731. 766 Owais Haq
    November 13, 2009 at 7:51 pm

    I hate glossy screens. I would only buy a computer if it had a matte screen. I need a 13″. This would be my first Apple laptop but I’m waiting for the matte screen.

  732. 767 Olivia R
    November 13, 2009 at 8:05 pm

    Currently a Microsoft PC user, waiting for matte screen to switch to Apple.
    Glossy screens gives me headaches.

  733. 768 Luis
    November 14, 2009 at 10:50 am

    Hello!

    I am willing to buy the new iMac 27″, but until it has an anti glare screen, I wont. Please Apple give us the option (BTO) to have a matte screen!!

  734. 769 sunoverthesand
    November 14, 2009 at 11:19 am

    Waiting for the new iMac i7 to have a matte screen before I buy one. 😦

  735. November 14, 2009 at 11:38 am

    Please Apple! we are waiting for the next generation of matte LED anti-glare screens with excellent color calibration for designers … you will be rewarded by a huge influx of customers like myself who are waiting in the wings with our wallets ready!

  736. 771 Ifakos
    November 14, 2009 at 1:29 pm

    The costumer is always right! Apple, give us the option of matte screens, so I don’t have to cover myself and the screen under a blanket to block out the light for reflections.

    Regards from a future Mac-user

  737. 772 Adrian N
    November 14, 2009 at 3:48 pm

    So I went to the Apple store in Brent Cross UK, looking for an Apple laptop small enough to carry abroad in a rucksack and yet powerful enough to review photos and trial 1st stage editing. As a amateur photographer I need a laptop to download images onto and for checking out exposure, focus, sharpness etc. The helpful and knowledgeable assistant demonstrated the 13″ Mac Book Pro and assured me that it would be ideal. However, she also advised me that the 15″ was the better for Photoshop work, as it was available with a Matte screen option. This was the model she had at home for working in Photoshop, although she agreed that the 13″ was better for traveling. Both the 15″ and the 13″ were MacBook Pro models. Superb styling, great keyboard but the 13″ had a screen full of reflections. How can I judge detail and quality whilst dodging the reflections?

    So I left the Apple Store without my purchase and wondering why a company known so long for its graphics involvement are still not making a so obviously needed product. Mr Jobs, Matte screens might not catch the attention of the iPhone or Starbucks – Facebook fan, but for those that want to travel and work they are essential. 13″ Matte please regardless of any additional cost.

  738. 773 Michael Vladimirsky
    November 14, 2009 at 6:57 pm

    Dear Apple,
    Please make mate screen optional – make us happy,
    We are willing to pay a premium for that option being available.

    Kind Regards

    Michael MacHead.

  739. 774 kyle riedel
    November 14, 2009 at 8:01 pm

    Another vote for a matte screen options on all Mac products, please.

  740. 775 Jason
    November 15, 2009 at 4:52 am

    Dear Apple,

    Please offer matte screen options to Mac products. I don’t use Mac computers because I cannot tolerate glossy screens.

    Sincerely,

    Jason Chiang

  741. 776 Chris
    November 15, 2009 at 8:18 am

    I tracked down a reputable Mac service company to upgrade my previous model MacBook Pro with matte screen hard drive. They were not aware of the 15″ now being available in matte from Apple. Yes they should have known but they didn’t. If resellers are not promoting the 15″ matte option then how can Apple’s purchase figures of matte models be a fair indication of demand?

  742. 777 Chris
    November 15, 2009 at 8:24 am

    How many in-car GPS units have gloss screens? None in the store I was in today. According to Apple’s reasoning, surely a navigation screen would also benefit from the clear ‘pop’ and vivid and clear colors of a gloss screen. Well the manufacturers of GPS clearly don’t think so – they realise that people want to see the information on the screen and not reflections. If there was any benefit to gloss in a mobile situation they would use it. This shows that all laptops should be matte screen.

  743. November 15, 2009 at 3:36 pm

    The new 27″ iMac is a fabulous idea. But for technical imaging work, the over-bright, over-saturated, over-reflective screens are unusable. For those of us working with images, the rendering delivered by the screen is of critical importance, and the iMac’s current bright and shiny screen option is lamentably poor. I’d love a 27″ iMac but it’s vandalised, dumbed-down screen design means I will be forced to use a non-Apple monitor and have to find a workable solution for running the OS and software. Come on Apple; you can do much better than this!

    Chris S.C.

  744. 779 Dan Schultz
    November 15, 2009 at 6:31 pm

    I was hoping the new iMac would have the matte screen option, and I was sadly disappointed when I saw the glossy screen was the only option … again! I have a MacBook Pro matte screen and my wife has the unibody MacBook Pro 15″ with matte screen. I would go out and buy the new 27″ iMac today if I could buy it with a matte display. My office has a lot of light and it will be impossible to work an entire day dealing with the reflections of the glossy screen.

    Apple, please create a matte display option for the new iMac!!!!

  745. November 15, 2009 at 6:55 pm

    I just can’t tolerate glossy screens. Uncomfortable and vulgar they are. I will never buy.

  746. 781 Eric Dubois
    November 15, 2009 at 10:36 pm

    I have used curved glossy CRTs in the 80’s and 90’s. I have used CRTs with anti-glare coatings, flat screen, and hoods. None of those solutions completely got rid of glare, unless you work in a cave (away from the entrance!).

    When I bought my first iMac G4 in 2002, I thought glare was finally a thing of the past. I upgraded to a G5 a few years later, then Apple started making glossy screens. I’ve been waiting to upgrade ever since. I read the reviews saying you get used to it. I considered giving it a try, but every time I use my MacBook, I am reminded not to make that mistake.

    So Apple missed out on a couple of sales there. I am willing to pay a reasonable surcharge for a matte screen and urge Apple to offer this option. I refuse to work in a cave.

  747. 782 SA NEWMAN
    November 16, 2009 at 12:43 am

    I need to upgrade my lovely old lampshade iMac, but I can’t buy a glossy screen iMac. I’m really stuck and thinking of possibly going over to PC because I work on my computer up to 12 hours a day, 7 days a week and cannot sit for that long in front of the current glossy iMac screen. I have tried it and find it far too distracting with the reflections. Please Apple, I want a matte screen iMac option so I can buy a new computer.

  748. 783 Mac David
    November 16, 2009 at 2:06 am

    As a Mac-using professional for over 19 years now, I am very disappointed at
    the Apple line of iMac’s. I think the overall design and performance is nothing
    but impressive … however, because of Apple’s determined stubborn approach to
    not offering a choice of matte or glossy display glass, I for one will NEVER be
    buying another Mac again.

    For a company that basically owes it’s early survival to the graphics community,
    it seems like Apple could now not care less for us graphic Mac users.

    In the future, should Apple NOT OFFER an alternative ordering preference for either
    a matte or glossy display screen, I will be forced to purchase separate components
    (from other computer manufacturers), in order to get a system that is more “professional”
    in usage. Even the new Apple Cinema Display screens are coming out only with the glossy glass. I can only
    imagine how many film/video professionals will now stop buying these outstanding monitor
    displays, because of the glossy screens.

    Apple has now totally given up on the professional graphics community, and I think it’s
    just starting to sink-in, that we professional will have to look elsewhere for future
    hardware upgrades. Apple has sold out to the “tinny-bopper ipod” crowd and is marketing
    everything towards that venue.

    Sad day Apple …

  749. 784 Amon Faltstrom
    November 16, 2009 at 11:55 am

    Glossy screens, and most screen in general for that matter, have real big issue with external window light. The only time glossy is not affected is at night with the lights off. And we are told our entire lives that sitting in the dark with just the TV/Computer-screen is not healthy for our eyes.

  750. 785 LN
    November 16, 2009 at 6:44 pm

    I would like to purchase the iMac i7, but the glossy screen is a show stopper. It is the only thing holding me back. I will not spend over $2000 dollars only to be annoyed every time I look at the glossy screen. I currently have a 2007 MacBook hooked up to a 20” matte Apple Cinema Display. The Apple Cinema Display’s matte screen is beautiful, but the resolution is a little small for today’s tasks. I am on the sidelines with money in hand until there is a matte product. If there isn’t one by end of 2010, I will have to spend my money elsewhere. Unlikely I will buy a Mini or a Mac Pro.

    • 786 LN
      December 28, 2009 at 4:50 pm

      I wanted to give a short update. Over the Christmas weekend, I went to the Apple store and just stood there for 30 minutes trying to convince myself that I could make myself like the glossy screen. I was ready to purchase the 27” iMac. In the end, I walked out of the store with nothing. I went home and ordered a Hewlett Packard 24” LCD, model 2475W for $560. The notebook is getting a bit slow, but I think I can stretch it out for another 6-12 months.

      -LN

  751. 787 rune webb
    November 18, 2009 at 9:20 pm

    I won’t be buying a new Mac until Apple offers a matte option. Disappointing, Apple, no wonder people are building hackintosh’s.

    • 788 macmatte
      November 19, 2009 at 7:02 pm

      If Apple refuses to meet its customers needs in a particular product area, the best thing would be to turn a blind eye when those customers seek to meet those needs in creative ways, e.g. Hackintosh netbooks. I personally need a netbook with keyboard – not some glass tablet where I have to type of glass. So, if Apple refuses to create a true netbook with keyboard, and then, if we want a netbook and go to the hackintosh solution, Apple, in all its focus on profits, puts out a Snow Leopard 10.6.2 update that removes support for Atom processors. This reflects the heart and soul of what Apple has become.

  752. November 19, 2009 at 12:21 am

    I hate glossy screens. But I like Glossy Magazines 😉

  753. 790 iDesign
    November 19, 2009 at 5:27 am

    An interesting thing happened to me today. I own a 13″ MacBook (glossy screen). I am a graphic designer, so this is by no means my main computer, but I do have the whole Adobe Creative Suite on it, just for quickies.

    So I got an email today from a colleague who asked me to change all the black on a logo I designed to a light blue colour. I figured “this is going to be very easy,” and I wasn’t at home or work (I was at a café, close to the window) so I just opened Adobe Illustrator and changed the black to blue. It turns out I wasn’t changing the black, but I was changing a whole bunch of other dark colours that looked like black on my screen.

    It wasn’t that important in the end because I caught my mistake, but boy was that ever annoying and a stark reminder of why I CAN’T STAND glossy screens.

    I’d love to buy an iMac 27″ i5 or i7, but I absolutely can’t without a matte screen, plus I’d love a matte screen option for the 13″ MacBook Pros now too.

  754. 791 EKT
    November 19, 2009 at 6:53 pm

    So when did Steve become Bill? Not happy to be pressured into paying many k more for a matte solution. May settle on iMac with a matte film as a compromise. But since when did I have to compromise with Apple?

  755. 792 Tom Leisz
    November 20, 2009 at 11:09 am

    I would really like buy a 27″ iMac for graphic design work and watching movies. I’ve tried iMacs in Apple Stores a couple times and the biggest problem was that my eyes were always switching focus from the content on the screen to the reflected object.

    I’ve read that antiglare films make the image a bit blurry, grainy and also shift colors – which is unacceptable for me – not to mention the fuss of applying them without dust particles stuck under.

    The glossy screen is the only thing that holds me back from getting a new iMac.

  756. November 20, 2009 at 4:39 pm

    The glossy screen is pretty much the only thing stopping me rushing out and buying the new 27″ iMac. I work in a graphics and FX house and we’re all still running on matte screens because no-one wants to upgrade. There’s one glossy iMac in reception and no one uses it (not even the receptionist – she brings in her own MacBook).

    Apple say that most people prefer the glossy screen, but I haven’t met one yet. Maybe professional artists aren’t the target market for the iMac, but I’ve pretty much converted all my friends to Mac over the last few years and I’ve stopped recommending them because everyone I meet now says “yeah, but I can’t stand that glossy screen” – and it’s these people that aren’t represented in the statistics.

    • 794 Paula
      November 22, 2009 at 12:30 am

      I fully agree with Tristan’s comment.

      I would rush out to buy a new 27″ iMac in a heartbeat if it wasn’t for the glossy screen. And there are many people in my circle of design professionals and just regular computer users who prefer to look at a screen instead of a mirror.

      The problem right now is that, I’m sure, new Mac users are okay with buying an extremely sexy computer with whatever screen Apple puts on it. But those of us who have matte screens will by-and-large hold off making the shift to glossy; we’ll be kicking and screaming for as long as we can.

      In a few years when all our machines are breaking down and we need to upgrade, we’ll probably end up continuing to buy Apple products, but will be in a situation where we need to dish out even more money for 3rd party products (anti-glare films or external matte monitors). For this reason, maybe Apple doesn’t care what our opinion is, but I can’t believe that a company as successful as Apple is not more concerned with trying to satisfy their customers who are asking for an important feature that affects physical comfort and health. It’s not like we’re kicking and screaming asking for Blu-Ray here.

  757. 795 André R. Hôte
    November 21, 2009 at 12:22 pm

    Apple seems to have forgotten photographers and graphic designers, so as to save a few bucks in skipping the matte screen option. Some of us will surely refrain from turning to Apple for hardware until this situation has been remedied. Pity we have to spend more in CPU + third party screens than with an iMac of the latest generation. But our eyes are more precious than a few bucks. And Apple will also lose a few bucks in the process. I for one shall not buy a glossy screen for my photo work.

  758. 796 Frans Richard
    November 22, 2009 at 12:22 am

    I want to thank Apple for the glossy-only screens. Yes, THANK YOU APPLE, YOU HAVE SAVED ME THOUSANDS OF EURO’S! Thank God Apple did not bring out any new lust-evoking iMacs or MacBook Pro’s with unresistable color accurate matte screens. I would have succumbed to my latent wants long ago. But Apple didn’t. No, Apple saved my 12″ Powerbook G4 and iMac G5 “iSight” from early retirement. OK, so they don’t do Windows. And they won’t run Snow Leopard (which will save me some more money). But otherwise they do everything I need just fine. Like running Adobe Lightroom. And not hurting my eyes.

    Yes Apple, thank you for the glossy only screens on the new Macs. Thank you for saving the environment (Greenpeache must really love you now). Yes, preventing me from buying new Macs when I didn’t really need to has saved waste. And toxic waste too for that matter, because matte screens are all toxic of course.

    Naturally I understand Apple can’t just go out and say “Don’t buy a new Macs, it’s bad for your wallet, it’s bad for the environment, it’s bad for us all”. The shareholders would go nuts! No, preventing me from upgrading too early this way, by not offering matte screens – its just genius!

    Just one (more) thing…

    The time will come when I will REALLY NEED to replace my aging Macs. So don’t push it too far with this glossy-only thing. I will NEVER buy a computer with a glossy screen, ever. So if you want me to buy a Mac the next time I need to replace my hardware, you’d better offer me a choice.

  759. 797 Barry Gumbiner
    November 22, 2009 at 1:49 am

    I strongly prefer a matte screen and am glad that I have matte screens on all my Macs except one (2 Mac Pros with 30 inch monitors, a older MacBook Pro with a 15 inch matte screen, and a MacBook Air with glossy screen (no choice). I can tolerate a glossy screen on the MacBook Air, since it’s use is more limited to presentations, email, and MS word. But overall the matte screen is just plain simple easier to look at. And for me the colors seem rich enough – it’s backlit colors anyway.

  760. 798 EW
    November 22, 2009 at 7:10 am

    I have been using Macs for 15 years now, but I will never buy a Mac with a glossy screen. The glare is totally unbearable, almost irrespective of the environment I am working in.

  761. 799 J Carlos
    November 22, 2009 at 7:31 am

    I refuse to buy any glossy display. I really like the new iMac generation, but it is just useless with the glossy screen. The glossy concept is a marketing gag behind eye-candiness for many consumers but NOT for pros like us. That’s why I bought a 24″ Dell IPS matte display instead of a new iMac. I will hold my CPU purchase until this glossy-only nonsense is over.

  762. 800 Berend Hasselman
    November 22, 2009 at 9:46 am

    I very much dislike Apple’s decision to not provide a matte display option.

    I cannot have a glossy screen since I cannot change the positioning of the iMac in relation to windows in my apartment. Reflections would make it almost impossible to see anything on the screen.

    I currently have a three year old Intel iMac with a matte screen: perfect just what I need.

    I’ll probably replace it in a year or two. But the new computer will not have a glossy screen.

    I have no issue with paying (e.g. 50 euro) for a matte screen option.

  763. November 22, 2009 at 4:04 pm

    If Apple must provide only one screen surface, then please make it matte. It is very limiting to have a glossy screen in most real world environments. It is tiresome and distracting and certainly not suitable for high end photo retouching.

  764. 802 Christopher
    November 23, 2009 at 5:09 am

    This is an open letter to Steve Jobs:

    I am a graphic designer, and I need to upgrade my computer soon. I would LOVE to buy a new 27″ iMac, but I would also love for it to be matte, or anti-glare, or anything that is non-reflective.

    My question to you, Steve Jobs, is: Should I hold off buying a new iMac and wait for your company to finally introduce an anti-glare monitor option, or should I just stop the waiting, buy an iMac, and use some crappy solution to remove some of the glare from the screen? Maybe there is a third option I am unaware of, like purchasing a second monitor, but it is highly undesirable for me to purchase a second, high-quality matte monitor and as a result waste a brand-new 27″ Apple monitor.

    As you probably already know quite well, design professionals require high quality monitors that offer incredible precision (this is, in part, why many of us choose time and time again to purchase Apple products), and we also need monitors that are easy on the eyes (i.e one that is non-reflective). Matte screens are by far the better option when considering both those variables.

    So please, Steve Jobs, tell me what is the best decision for me to make? Considering my health and comfort first, my professional needs second, and my desire (if not necessity) to continue working on a Mac OS, what should I do now that I need to buy a computer? As the CEO of an incredibly successful company, your solution(s) will be much appreciated.

    Thank you

  765. November 23, 2009 at 10:30 am

    As a video editor working in different environments with different lighting circumstances, the glossy screens are simply not usable for day to day work. There is too much interference from background sources and lights that obscures the work. It is also very tiring in the end too have your brain filter out all the stuff you don’t want to see (reflections) for long periods of time.

    If the only reason for Apple is to force people to buy Mac Pro’s with separate (non-glossy) screens, then why isn’t Apple even offering a separate screen that’s non-glossy ? How much marketing work has been done on that, I ask myself. In short, Apple could sell a lot more sub-pro machines (iMac i7) , if it had the non-glossy option and also drag in additional clients (former PC users) , who now leave these computers for what they are, because of the glossy screen.

    People who need Mac Pro’s will always buy Mac Pro’s, people who don’t are either stuck with a computer that acts as a mirror, or leave the Mac’s altogether and shop for better options in the PC world. You are not THAT special mr. Apple, never forget that – you have to give the customer what it wants, or they will get it somewhere else in the end ! That would be a shame, but your own fault altogether.

  766. 804 Gaz Coombes
    November 24, 2009 at 8:59 pm

    I am desperate for a matte iMac but until one is released I’m sticking with my old Windows PC. Although it is old and warty I’ll put up with it. The ONLY thing stopping me getting my new iMac is the glossy screen. Yep that’s right. I find the glossy screen so unacceptable that I actually won’t buy a Mac. Some might say that is pedantic, fussy or even downright stupid but the high gloss screen is not compatible with my photographic work. I would urge Apple to provide customers with this matte option. It is something they both need and want.

  767. 805 Annie Wilson
    November 25, 2009 at 1:59 am

    I am probably buying my last computer, and a laptop is hard for me to type on. I was 100% interested in getting a Mac. I went to a Mac retail store in Atlanta. The glossy screens looked great but I knew in 5 minutes I couldn’t tolerate the glare because of eye issues. I can only choose between the Mac Mini and Mac Pro. I was very interested in the iMac at first because it was an all-in-one. I am seriously considering the $799 Mac Mini but am reading about Windows 7 and not ruling out another Dell. I would have gladly paid for a matte screen Mac. annie

  768. 806 Peter Papp
    November 25, 2009 at 2:36 pm

    I would buy a souped-up 27″ iMac TODAY if it had a matte screen.

    I WILL NOT purchase it with the glossy screen.

    It would be like purchasing a Ferrari with a mirror-finish front hood and dash.

    Totally useless for me.

  769. 807 Ronald N
    November 25, 2009 at 9:01 pm

    I will not buy an iMac unless it has a matte screen. I have not bought a computer in a while, and was browsing the Apple website for an iMac. I was shocked when I couldn’t find a matte option, and so I did a bit more searching on google, which led to this petition.

    I would have placed the order today for an iMac, but without the matte option, I just can’t get myself to do it. Hopefully this lack of matte option will be changed soon!

    Thank you,
    Ronald

  770. 808 Serge C.
    November 25, 2009 at 9:18 pm

    I am a teacher at a private college, and a colleague told me about his situation while attempting to purchase an iMac online today. To his surprise, there was no matte option, and so he decided not to purchase the computer after all.

    I beleive this is unacceptable, and will forward a link to this petition to other colleagues who use Apple products.

    Thank you,
    Serge

  771. 809 Cathal Mc
    November 25, 2009 at 11:39 pm

    I am really dissappointed with Apple that there is NO matte screen option for the new iMacs. I went to a shop to try one out and after 10 mins my whole head ached. I just can’t use the glossy screens at all. I would buy two iMacs today if the matte screen was an option. I am waiting to see if Apple will release a matte version. I hope they will soon.

    Cathal Mc Carthy Ireland

  772. 810 Bodie
    November 26, 2009 at 5:42 pm

    I just bought my first notebook. A factory refurbished 15″ MacBook Pro with a matte screen. The screen is beautiful and I have no glare problems due to the window behind me or the table lamp to my left. It makes no sense to me that the matte screen is not an option on every Mac.

    This notebook is solid and definitely has some weight to it. I can see why travelers would want the smaller MacBook Pro or MacBook. Unfortunately Apple does not “allow” its customers the matte option on those models.

    I believe Jonathan Ive recently said that design should not “get in the way”. Well Jonathan, glossy does get in the way. And you’re an empty shirt if you claim otherwise.

    Give us the matte option.

  773. 811 Neil, BFA
    November 27, 2009 at 5:31 am

    I won’t buy or recommend any computer made by Apple unless it has a matte screen. We use a new 24 inch glossy iMac in the art studio on the fourth floor of the college here. There are windows surrounding the entire room – it is really quite a beautiful space, the only downside is that the glossy computer screen looks like total sh#% at any angle in the art studio.

    Students constantly complain about their reflection in the glossy screen, as well as not being able to properly see the artwork they are producing in class on the computer.

    I’m sure the hundreds of students who have come through this classroom within the past two semesters (and have used the iMac) know first-hand that this computer has a major flaw: it’s horrid screen. I hope Apple will correct this soon. I will definitely encourage the school to purchase a new iMac if there is a matte screen option, and will send the current glossy one to the video editing room where the light of day is not an issue.

  774. November 27, 2009 at 12:14 pm

    Apple, please don’t force us graphics professionals up to the Mac Pro without giving us the choice of a matte iMac. Just because we earn a living using Apple products shouldn’t mean we are penalised for the privilege of using them. I have one the last of the matte screen Macs (MacBook Pro 17″) and I don’t think I can get a new Mac until the matte option is available.

  775. 813 R Ravichandran
    November 27, 2009 at 12:19 pm

    Having moved from PC to Mac about 5years ago, I have never looked back, rapidly within the span of 1 year, buying a 24″ iMac Core2Duo (beautiful matte screen before the dreaded glossy appeared), two Mac Minis (hooked up to our old Dell and Sony matte monitors) and another 17″ iMac for my Dad. I and the rest of the family have immensely enjoyed our Macs and love browsing the Apple store and not to mention three iPhones in the family.

    Professionally I work with Medical imaging workstations with multiple professional monitors all day. So looking at screens for quality of images is part of me.

    Last year I bought a unibody 13″ MacBook with a glossy screen after looking at it in the Apple store and hesitated, then deciding I could live with the glossy screen. Big mistake. While I am perfectly happy with it doing a bit of before sleep reading/browsing in bed with no lights or windows behind me, the minute I take the MacBook to the living room, I am forced to adjust my position with regards to windows/lights/even the TV! But I at least could work on it adjusting my position (not something I like with a £1200 laptop). However, take it outside or to the conservatory which is my favourite room to relax, it becomes a useless mirror. Our eons-old Sony laptop is so much more better in that environment, even though the screen is much less bright than the macbook.

    The whole point of a laptop is to take it with you to the garden or conservatory or wherever you like as I and most of the family does … it is impossible to see anything on the glossy screen if I am in the conservatory or garden. I drooled over the latest 27″ iMac, but it has a bigger mirror, and I will never buy it … not unless Apple provides a proper matte screen option.

    Glass? Got to be shiny? Not really. We recently custom ordered a frame for a picture, with a matte option. Looks as if there is nothing between the picture and you and stands out beautifully with ZERO reflections!

    Apple is supposed to be an innovative company and it is, there is no doubt about that …. but does anyone at Apple, including godfather Jobs ever taken any of their glossy macs to the garden /porch/sunroom/conservatory or at least a big bright window behind the screen and tried to look at the screen before releasing them? Surprising!

    I know many people don’t mind it but a substantial proportion of people seem to be affected by it. Remember not a single person has similar complaints about a matte screen. I was a sceptic before and unfortunately bought a shiny glossy screen MacBook and realised it is an utter waste of money if you want to take it wherever you want to. Isn’t that why you buy a portable computer?

    Mr Jobs, our family enjoy your computers (pre-glossy) and will continue to do so. But if you want us to buy a new Mac, you have to innovate (you are a master at that, so whats the problem) and solve this problem.

  776. 814 Petja
    November 27, 2009 at 4:44 pm

    I have been considering buying a new iMac and thinking about this glossy screen issue. I have wanted a matte screen from the beginning but as glossy is the only option for iMacs I have started to think that I have to give in and that I could cope with the glossy screen after all.

    However, today I have been working on a glossy iMac at the university and I noticed two things: 1) my eyes hurt a lot as this glossy display is causing me eyestrain, 2) even with low ambient light levels the glossy screen still acts very much as a mirror. Now I know I just could not live with glossy.

    So please Apple, hear your customers’ voices and respect our opinions. Please, bring back matte screens for iMacs (and for 13″ laptops as well), please! Give the option for a matte screen and I will straight away buy an iMac. Unless you do that, I will not buy one.

  777. 815 macmatte
    November 27, 2009 at 7:01 pm

    Steve Jobs, bring back the matte screen to all Macs. Not that big of a deal.

    MacMatte

  778. 816 James Dobney
    November 28, 2009 at 9:19 am

    I would buy a 27″ iMac today if there was a matte screen option. I currently have a 24″ with a glossy screen which I rarely use, preferring my matte screen MacBook Pro. I will not purchase another machine with a glossy screen.

  779. 817 Zinc_Foil_Hat_Wearer
    November 28, 2009 at 3:35 pm

    I received an e-mail from Apple inviting me to a Black Friday “one-day Apple shopping event.” The only product that interested me was the new 27″ iMac with an Intel i5 processor. The nominal $101 discount and MacWorld’s glowing review of the i5’s speediness seemed to say “BUY.” In a previous review of the new iMacs, however, MacWorld raised a red flag about the glossy screen, which could be a “deal breaker for some.” That gave me a pause, so I went to “J&R Music and Computer World,” an electronics “superstore” located in New York City, to see the iMac’s screen for myself. I also wanted to try the new mouse and keyboard.

    I liked the mouse and the keyboard, but I realized the new wireless keyboard, although space saving as advertised, was too truncated for me. I decided I would prefer a full size, though wired, keyboard, which I was able to try at J&R. As for the iMac’s screen, to describe it as “glossy” would be an understatement. “Mirror-like,” as Petja, a previous writer, described it, would be more accurate. I saw on the screen my reflection and every reflection in the store. (Although I didn’t bring them, I doubt my polarizing sunglasses would have helped.) Neither tilting the screen nor lowering its brightness helped. Of course, I could not control the store’s lighting. Can we spell “GLARE”? How about “ANNOYING”?

    When I later returned home, I mulled over ordering the iMac at apple.com. I read other cautionary reviews and I came upon MacMatte. While I was online, I was also watching my SONY model KV-1944R 19″ TV which I bought 31 years ago! This SONY is a CRT housed in a beautiful hi-tech style gray cabinet, complemented with black trim, with a band of fluting on its right side. To accent the gray-black cabinetry, and the gray-green CRT (when it’s off), a fluorescent green digital clock is at the upper right (this way you’ll know when Dr. House is close to solving his latest mystery ailment). As a styling element and to protect the CRT, a 1/4″ thick pane of glass is mounted on the cabinet in front of the CRT. The glass and CRT affair makes for a reflective screen, but it is nowhere close to the iMac’s mirror-like “glossy” screen. Indeed, while I see some glare and reflection when I watch the SONY during the day, in a sunlit room, I’d imagine the iMac’s glare would be blinding in the same sunlit room, where I now have my regular HP 23″ matte display, which shows little glare.

    I decided, as MacWorld cautioned, the screen was a “deal breaker.” At 1:00 a.m. EST (10:00 p.m. PST, two hours before the special one-day sale ended), I left apple.com without configuring or ordering a new 27″ iMac with i5 processor, despite the $101 Black Friday discount. Maybe next Black Friday when Apple offers a new iMac with an Intel i13 processor and a 30″ MATTE screen, I will definitely order one then, discount or no discount. (The past three years, I’ve considered buying a new flat screen HDTV. I’ve yet to buy one, because all the models I considered had a “glossy piano black” cabinetry. I hate this because it looks cheap and mostly because it reflects annoying glare. Do we see a pattern here?)

    I hope I’ve been helpful in helping MacMatte’s petitioning efforts.

  780. 818 JayEf
    November 29, 2009 at 2:24 am

    I’ve been suffering using my iMac. I hate it. AppleCare changed the glass because the top of the screen was dark and the bottom light!! I tried dimming the lights, then no overhead lights, then a hood. Nothing worked. The glare was too much. Recently I had to work on a project that required precise colors – couldn’t do it. And the eye strain on my 75 year-old eyes was too much. MR STEVE JOBS, I’ve been using Macs since the 512 model. I’ve always touted and shouted “I love my Mac”. Not so now – it’s more like “I HATE my Mac”. We’re a Mac family. I’ve not allowed any members [5] of my family to upgrade till there is a choice for an anti-glare screen.

    Since you have finally given the matte choice to MacBook Pros. I encouraged one of my children to go ahead with the purchase. So, one down 2 to go. We’re waiting.

    MacMatte people – thanks for your efforts to right this wrong.

  781. 819 Aaron R
    November 29, 2009 at 7:24 am

    I’m ready to make the switch from PC to iMac for my home computer, but the glassy screen is a deal-buster. It’s not just annoying, it provokes eye strain and headaches. I saw the latest models in the Los Gatos Apple Store, and the only acceptable screen was the 30″ cinema display, but that’s beyond my price range.

  782. 820 Donna Roth
    November 29, 2009 at 11:34 am

    I have extremely sensitive eyes. Through my years and years of long hours of computer work, I have developed night blindness. I have major issues with glare, and anything that reflects light. I can’t turn off all the lights in the room to avoid glare occurring on from the iMac’s screens. The contrast, between a screen and a dark room, is way to harsh on the eyes. It’s literally torture for me. I need to work in a well lighted room. I can’t imagine the glossy i/mac’s working great in a well lit room. The reviews out are still against the glossy screen … so if people with NORMAL vision are complaining about it, then I wouldn’t be able to handle the glare with my eye conditions.

    Apple should OFFER to add that glued on matte screen, if they won’t make a matte screen anymore. In the Apple store online, they offer a whole bunch of extra features and options to add to your iMac , but not the ONE feature that matters … the matte screen. Why ????

    The 27 inch Macs sounds great … I was really tempted to upgrade to the new iMacs … but unfortunately, Apple still REFUSE to give an OPTION for a matte solution.

    It was crummy design, when they added the glossy white border, which my iMac sports now … but at at least my screen is matte 🙂

  783. 821 megaphone
    November 29, 2009 at 12:49 pm

    Wow – the new iMac Core i7 looks impressive. Still, I’m amazed that some genius thought glass – a property that tends to reflect – would make a great display finish. Oh, don’t get me wrong – the glossy screen looks nice, but it’s an ergonomic failure. The notion that customers can readjust their living/workspaces to accommodate a computer is simply ridiculous. Beyond that, what I’m finding hard to understand as an Apple customer of 20 years, is why it’s such a hard to task for Apple to offer a choice in display finishes? For example, what exactly is the reason there is no anti-glare option on the iMac? Apple, I’ve purchased a 15″ ‘anti glare’ MacBook Pro. I’d buy a new iMac too – but I need the matte display choice.

  784. 822 Greg G.
    November 30, 2009 at 3:48 am

    Just bought an i5 iMac. I knew the glare would be a problem – but thought I could put up with it in exchange for all the other great features. Looks like I made a mistake and will be returning this and will just keep waiting until a matte option is offered.

  785. 823 Eddy
    November 30, 2009 at 4:06 pm

    Yesterday I tried a 27″ iMac at the Apple store in Montreal. It is such a beautiful machine, with such a horrible screen. I would have liked to buy one – I really want an all-on-one desktop, but I don’t think I will.

    I’ll wait a while to see if Apple finally offers a matte screen option. If not, I’ll have to assume Apple enjoys pissing off their customers, because there’s no way they don’t know that anti-glare is better than ultra-glare.

  786. 824 Adrian
    November 30, 2009 at 9:38 pm

    In the UK we recently had an Apple online Special pricing event. The 13″ MacBook Pro that I have waited so long for was reduced by £71.00. However, no amount of reduction ie. £71 or £710 will tempt me to buy a laptop with a portable mirror as a screen, when every day I work on a 23″ MATTE Cinema Screen.

    I really wonder if Apple realise the steady degeneration of their image that is occurring with real enthusiasts being disillusioned by a lack of MATTE options on so many models and pupils in schools choosing not to work on Macs having experienced their distracting glossy screens. The erosion of loyalty of the former group coupled with a lack of discovering that Macs are better in the latter, will in the long term produce a marked reduction in the Apple cult that has grown steadily in the creative and design professions.

  787. 825 Mac
    December 1, 2009 at 3:38 am

    I recently ordered an iMac i7 quad core online despite my reservations about glare. Apple does not offer an anti-glare option. I hoped I could make the glossy version usable at least in my controlled conditions work room.

    I tried everything I know, but my conclusion as an imaging professional with 30+ years in the imaging industry is unambiguously and categorically: Mirror-like displays are not suitable for professional image editing.

    This otherwise brilliant computer is crippled for a colour managed workflow by its reflective display and I returned it today.

    No anti-glare = no purchase from me. I’ll pass on my assessment to my clients, students and colleagues.

  788. December 1, 2009 at 7:53 am

    I’ve looked at Mac laptops as photo editing machines and they are nearly perfect, however, the flaw is the gloss screen which prevents their use in the places I would like to take them.

    Apple, give us matte options on your computers please. Our eyes would appreciate it.

    Neil

  789. 827 Justin
    December 1, 2009 at 4:33 pm

    I’m ready, cash in hand to buy a 27″ IMac … as soon as there is a matte screen option! I simply can not tolerate the glossy screens and will never buy a computer that has one. Apple, please offer a matte option.

  790. 828 ihateglossy
    December 1, 2009 at 4:37 pm

    I am absolutely against glossy screens. I’ve worked in the design industry for more than 11 years and glossy is by far the worst that can happen. You always dealing with reflections and your eyes start to feel dizzy after a while. Unless you are in a very dark room, but even there the light from the monitor reflects your own face and then back again to deal with reflections.

    It is quite expensive to pay such money for a simple mirror. But the non-professional people – which is almost the 90% – will prefer glossy.

    With these arguments:

    “it is so shiny, cool and nice on my desk! and people see such a cool thing when they look at my (empty) workspace. I feel so proud”.

    And Mac will prefer them to the people that work with computers. It will mean more sales. SOOOOOO the solution is to buy a non-Mac computer and install Mac OS, OR go back to Microsoft Windows (sad but true)

  791. 829 Joe
    December 1, 2009 at 11:04 pm

    When I first saw the glossy Mac screens, I thought “what a stupid backward step this is.” It reminded me of the glossy CRT displays on my Apple IIe and II GS. What a nuisance that was: Anti-glare filters hanging on the display and ugly black hoods. What a joy it was to see the first Apple displays with anti-glare matte screens. And now we’re back to square one again?

  792. 830 Matiero
    December 2, 2009 at 12:28 am

    The folks whom have posted here in favor of “glossy” screens are most likely viewing content on their computers which primarily has a high “average picture level” (APL). Think about it: most web pages, e-mail programs, word processing programs, etc. have WHITE backgrounds. Images on the screen which have a higher APL tend to minimize the appearance of reflected glare (although in reality, the glare is still actually there; it’s just not as noticeable as compared to when viewing lower-APL content).

    But not ALL content viewed on computer screens has white backgrounds with a high APL. Most content may be, but for some people, the APL tends to be darker, and thus shows the (annoying and eye-straining) reflected glare much more obviously.

    So the argument here is not only about Glossy vs. Matte; one must also consider the APL for the majority of content typically viewed on their computer screen. This is why elsewhere you find surveys saying that 40% of users HATE “Glossy” screens: and this is probably because most of those 40% are viewing lower APL content than the average person. I’m willing to bet that if all the web pages, e-mail programs, word processing programs, etc. were to use dark gray or even black as a background instead of WHITE, then this Glossy vs. Matte issue would be a cause for all-out war.

    Another big factor in the objection to “glossy” screens is the environment: more ambient point-light sources from above and in front of the screen surface will be reflected. So the jokers here advocating glossy screens most likely are working in environments with few or no external point-light sources. Couple this with viewing mostly high APL content—and viola; the glossy glare issue isn’t too much of a problem (for them).

    Let’s face it: the only reason glossy displays are even considered as a surface option for computer screens is due to the fact that today’s Marketing Gurus believe “gloss” makes consumer objects “look prettier” as compared to “dull, matte” objects. Thus, “Glossy” equates to “more attractive” to the casual, ignorant consumer. There is no technical reason for glossy screens: they do NOT make the images sharper than matte screens, nor do they make the colors more accurate. People who believe as such are either: (a) marketing gurus making excuses for their choice; or (b) ignorant consumers who are simply reacting to the “pretty glossy consumer object” — and not to the actual issue at hand.

    I may be dating myself, but I remember back in the days of “picture tube” CRT monitors for TV and computer use (way, way back before Marketing Gurus came up with the concept of “Glossy” = “Good”), in which the Marketing Gurus of yore were (rightly so) marketing “anti-glare” coatings for the shiny, glare-prone, eye-strain-inducing glass CRT monitors as “much better for your viewing pleasure” and as the “Wave of the Future”. Please, let’s go back to the Future! Why is it that (before Glossy screens came about) no one was advocating to bring about Glossy screens (other than Marketing Gurus); but many people have since advocated strongly for Matte screens?

    Get rid of Glossy Screens Everywhere! The ignorant consumers really won’t miss them.

  793. 831 Deano
    December 2, 2009 at 8:08 am

    Normally Apple leads the way in computing – and Microsoft often tries to copy the layout/look of a Mac. Now Apple has decided to follow the PC with the glossy monitors showing oversaturated, high contrast colours. Okay, the monitor is now also gloss. But, this just makes it look cheap. All shiny and glossy.
    Yeah, it’s definitely a marketing thing. No point in letting a little thing like intelligence get in the way.
    As a photographer I need to be able to see the colours as accurately as possible. Soon I will need to replace my main computer and I am now seriously thinking about getting a gaming Window sPC with a nice big matte screen.

  794. 832 Marcel
    December 2, 2009 at 2:01 pm

    A couple of years ago I bought my Macbook Pro (2007) and back then I could choose between a glossy or a matte screen. I made my choice and went for a matte screen since I use it mostly for my photography and quite often I’m using it outdoor.
    When the Imac 27″ was announced I was very excited at first. Until I started reading a bit more about it. I was very disappointed that the iMac was only available with a glossy screen. At first I couldn’t believe it so I waited till the moment you could order one. And sadly enough, no matte option. The iMac would be my first choice for home editing and reviewing before sending the images to a printing lab.

    The glare is something I care about but the problem for me is more the accurately of it’s colors. Also it will give a problem when you want to calibrate the screen. Because of this I can only hope that my images will look the same on the screen as on the prints.

    Because of this I decided not to buy the iMac.

    At the moment I’m thinking about buying an Eizo screen and maybe just a regular Windows PC with Microsoft Windows 7, although I like OSX. The Mac Pro is nice but simply too expensive at the moment.

  795. 833 Christopher
    December 2, 2009 at 6:37 pm

    Steve,

    Just offer a matte screen option. Not that big of a deal.

    Christopher

  796. 834 Nick
    December 3, 2009 at 2:29 am

    Had to comment. Just saw the documentary “Objectfied.” Good movie. In it, Jonathan Ive talks about the elements of good design and he makes the point that good design shouldn’t be obtrusive. I just had to laugh, and the movie isn’t even a comedy. I can’t think of anything more obtrusive than a computer screen that forces the user to battle with his own reflection in order to see the images beneath it, and continually reposition it, and his relationship to it, in order to try to minimize glare from lights, windows, etc. Good design should be invisible; the user shouldn’t even know it’s there. Kind of hard, though, to miss that glaring mirror image of the iMac screen.

    • 835 christopher
      December 4, 2009 at 4:07 pm

      I own both the documentaries “Objectified” and “Helvetica” (as well as a really cool tote bag that came with the DVDs). They’re both fantastic documentaries.

      The scene you mentioned in “Objectified” is the one I remember the most (along with all the Naoto Fukasawa footage).

      I was shocked to hear Jon Ives talk about his goal to design products that have seamless, unobtrusive features.

      I wonder if he actually had major conflicts as a designer during the meetings at Apple in which they decided to remove the matte screen option from most/all Apple computers.

      We’d never know. I’m guessing dissenting opinions at Apple rarely, if ever, go public.

      In any case, bring back the matte screen option dammit!!

      ME WANT MATTE!!!!

  797. 836 cathy
    December 3, 2009 at 1:32 pm

    Please add the matte screen as an option for those who require it. I REALLY want a new iMac (but not with glossy screen).

  798. 837 MementoMori
    December 3, 2009 at 9:40 pm

    Apple. Please. Matte option on MacBook Pro 13 inch!

  799. 838 Mac
    December 4, 2009 at 9:17 am

    Traditionally Apple could be trusted to provide state-of-the-art computer solutions for graphic arts professionals, which secured the Mac platform a considerable portion of that sector of the market.

    By pushing glossy screens and not responding to imaging professional’s pleas for non-reflective display options, Apple indicates that they are no longer focussed on the professional market.

    Has it ever mattered to anyone pursuing excellence what ‘the majority of people like’? Being popular does not automatically equate with being suitable or excellent. Despite the popularity of fast food and microwave cooking, excellent food still requires cooks with special skills using tools made just for them.

    Expert image editors preparing images for print need non-reflective displays.

    Anyone stating that glossy screens are OK for image editing exposes their ignorance on the matter of soft proofing.

    Check out this categorical statement by the Fogra Graphic Technology Research Association, one of the most highly respected body of experts on this matter:

    Tip!
    Shiny monitor surfaces are not suitable for softproofing.

    Source (page 23):

    Click to access 9440d_Fogra_Softproof_Handbook.pdf

    Fogra Home: http://www.fogra.org/

    iPods, iPhone, Apple TV, the presumed Apple tablet and the paradigm shift to online delivery, screen viewing and inter-activity are undoubtably popular market opportunities.

    Apple’s decision not to provide their (begging!) professional users with non-reflective displays – not even at extra cost – is a clear indication that the small band of photographers and graphics art professionals that helped make Apple are now just flies in the ointment of their product planners.

    iMac. Therefore I think.

    And I think a non-Apple display is today’s solution for imaging professionals. Might as well check out Windows 7, now that my professional needs are no longer taken care of by Apple.

  800. 839 Frans Richard
    December 4, 2009 at 9:35 am

    I would love to replace my current Powerbook G4 and iMac G5, but no glossy screens for me. Apple doesn’t offer the matte option on the 13″ MacBook Pro, and the 15″ model is too big for me. No matte option on the iMac either, so no new Macs for me. Since Snow Leopard is Intel only I’m not sure how long I can hold out on a replacement. Mac mini maybe? Not much value for money and not very powerful either. Mac Pro? Very expensive and overkill for me as an amateur photographer.

    So please Apple, give us a matte option on all Macs!

    After some Googling I found this: http://www.planarembedded.com/landing/optical%2Dbonding/

    Seems like a way to make the Mac screens far less reflective without any major changes in the current design.

    Check it out Jonathan Ives!

  801. December 5, 2009 at 4:00 am

    If Apple offers a 13″ anti-glare MacBook Pro – fastest processor option, please, I will buy. I’d prefer a discrete graphics option along with anti-glare/matte (I know they’re not the same, but I’d take either over the mirror).

    What is wrong with Build-To-Order (BTO)? If Apple offers it, I will show up. My preference is a very, very portable laptop (thus 13″), with a 24″ or larger screen for times when I am in a fixed location (e.g. recording settings). C’mon, Apple.

  802. 841 MacTripper
    December 5, 2009 at 4:37 am

    Customers come into a Apple Store, look at the computer screens, and have one of two reactions: “Oh shiny or “Oh, I can’t seen the screen”. Some leave, some buy.

    The older folks, with worn eyes – who are looking for a safe, easy and reliable computer to use – usually walk out.

    The less experienced younger ones, with good eyes, buy the shiny screens to show off to their friends.

    The younger folks are hard up for work due to the economy, short on spending cash.

    The older folks are set for life and just want to kill time on the internet instead of fighting Windows malware.

    The US population is going to experience a unusually high number of retiring post baby boom generation.

    Now what should Apple REALLY do?

    They should have matte film applied Mac’s for sale right next to the glossy ones if they can’t get matte LCDs.

    When a customer wants matte, just apply the film in the back house to a glossy machine before giving it to the customer.

    Problem solved, lost sales solved, everyone is happy.

    It’s the LCD makers colluding that are not wanting to put the matte film on anymore. Apple is held hostage, but if we keep on screaming!!

    You can blame HP for coming out with these glossy atrocities. HP was trying to take over Apple’s consumer market, and Apple had to respond with a like “oh shiny” object.

    Ok, wars over, HP computers are junk. Now can we have our matte option back please?

    By the way Steve, thank you for at least bringing the 15″ matte MacBook Pro back after I contacted you.

    We old Mac faithful really do love you, we just don’t want others to have the same eye problems that we got using glossy CRT’s all those years.

    Please help turn the tide and save our youngsters eyes from their ignorance.

  803. 842 John F
    December 8, 2009 at 7:51 pm

    I actually don’t own a Mac, and I’m not sure if I ever will if they don’t have matte screens. I’ve used them occasionally at school and really like them from a functional aspect, but to be honest I’ve never been able to afford one. Considering they’re such a luxury item, it makes no sense to me why they would fail to offer something as basic as a matte screen option on all their computers. I understand the design is really super important to Apple, and that black strip surrounding the screen is the new look for Apple, but you mean to tell me there is no way you can put a matte screen in there? Honestly it is the stupidest blunder I’ve seen in a company that’s marketing a supposedly high-end luxury item, especially consider it’s often well-off design and photography pros who are the biggest advocates for Macs.

    ANYWAY, I would have considered buying the cheapest Mac laptop (new white MacBook) because I think the machines are really nice and that is the only laptop I could even consider purchasing. But unless Apple puts a matte screen on a laptop I can actually afford, there’s NO WAY I will make the switch to Mac.

    For now, I’m very happy with my Lenovo T400. It’s ugly, but it does the jobs that I bought it for.

  804. 843 macmatte
    December 8, 2009 at 9:02 pm

    A review of this MacMatte site at http://pencomputing.com/

    Matte versus glossy displays

    “Most displays on consumer notebooks and an increasing number of displays on rugged computing equipment now have a glossy surface. Manufacturers love those displays because they “pop” in showrooms and work well for watching videos. However, they also result in annoying screen reflections that can make them hard to read, especially outdoors. A website has now launched a petition to offer matte screens. It’s geared towards Macs, but the arguments, voting and discussion are quite interesting. [See MacMatte site on matte versus glossy displays”]

    Posted Tuesday, December 1, 2009 by chb

  805. December 8, 2009 at 9:49 pm

    As a full time beauty photographer, I have to do a lot of retouching of digital files. The glossy screens on the new iMacs just are not appropriate for intense color work. Apple, please offer a matte option and I’ll be first in line for a new iMac! Right now I’ll just settle for my 17″ MacBook Pro hooked up to my matte Eizo monitor!

    Get it together Apple!

  806. 845 FreelanceDesigner77
    December 9, 2009 at 11:15 am

    I have been a faithful Mac user since my first tiny Mac Plus. I am in serious need of an upgrade and want to get a new iMac but just CAN NOT WORK ON A GLOSSY SCREEN. I am even looking to buy a used iMac that has a matte screen just because of this issue. Apple you are missing out on a lot of sales because of this issue! APPLE ADD A MATTE SCREEN OPTION FOR iMacs and all external Cinema Display screens. Even if it will cost us more, many graphic, photo and design professionals are WILLING TO PAY extra for the matte screen! Otherwise you risk losing our business to other matte screen competitors.

    PLEASE HEAR OUR URGENT REQUEST AND ADD MATTE SCREEN OPTIONS ON iMACS AND EXTERNAL SCREENS!!!

  807. 846 Jonathan
    December 10, 2009 at 7:00 am

    I’m running an old G5 PowerPC Mac that desperately needs an upgrade (I need to start using an Intel chip to do iPhone app development). The new i7 iMac would be perfect for me, as it would give me a dual monitor set-up, a faster computer and Intel compatibility for a £1500 outlay. However, this glossy screen issue is completely preventing me from upgrading. I can’t afford a new Mac Pro and another decent monitor, so for now I’ll have to sit tight and hope Apple come to their senses.

    We all know the glass is held on with magnets, meaning it can be swapped out almost as easily as adding more RAM. It should be a simple upgrade option for additional cost.

    Come on Apple, PLEASE offer the matte screen option!

  808. 847 Barrie
    December 11, 2009 at 12:05 pm

    I have worked with the 27″ iMac and find my eyes suffering from strain after a couple of hours.

    I feel that the option of a matte screen is essential for users who have to spend many hours per week working with this otherwise magnificent machine.

  809. December 11, 2009 at 4:15 pm

    I am a photographer, and I purchased my first-ever Mac this past October — when I realized that 15″ MacBook Pros were finally available with a matte screen option. I surely hope that this option will continue to be available for a variety of models (the 17″ models are too big for my modes of use, carrying, and travel, and the 13″ models don’t have enough pixels).

    Even better would be if the matte option were combined with IPS LCD panels. My previous two notebooks were IBM/Lenovo ThinkPads with FlexView (IPS) displays. Those were truly wonderful displays, with very wide viewing angles, better than many desktop LCDs. It’s true that my X-Rite Eye-One Pro profiling system shows that my new MacBook Pro has a somewhat larger gamut than the FlexView ThinkPads, but the Mac’s display is very sensitive to the vertical viewing angle — it’s really terrible in comparison. I’m constantly having to double-check my viewing angle to ensure that I’m seeing my photographs’ colors correctly.

    I’ve heard for years and continue to hear the “Macs are the best for graphic artists and photographers.” To really make that true for traveling photographers, the MacBook Pros should offer the best possible displays. IBM and Lenovo managed to do so; Apple should be able to do so too.

    Thanks!

  810. 849 JJ
    December 13, 2009 at 6:18 am

    First, I have a question: has anyone been sending messages to Apple feedback regarding matte screens? I’d like to do that, but it obviously would only make a difference if ALL OF US write to them with the same message on a regular basis.

    Second, it seems like Apple is going seriously downhill. The loss of the matte screen option is so ridiculously stupid to me that I don’t even know what to say about it. In fact, a 13″ laptop without a matte screen option is so dumb I can’t believe a company as amazing and innovative as Apple would overlook something so plain and simple. Who sits with their 13″ laptop in the same position in the dark all day long??

    Third, I just graduated from design school. Pretty much every computer at school was either a Mac Pro with high quality matte monitor or a matte iMac. I also just got some sweet graduation money, and I would have spent it in a SECOND on a new 27″ iMac if only it had a matte screen!!!!!!

    I actually have the CASH in hand to buy a new iMac but there is NO WAY Apple will get a penny of it until they do like Mark Morrison and bring on the “return of the matte.”

    • 850 macmatte
      December 13, 2009 at 11:42 am

      JJ

      Yes, many of us have written to Apple, but their refusal led to the need for such a website as this.

      Why?

      When you write to Apple, there is no public record, so Apple can keep pretending – as in Phil Schiller’s spin – that all Apple’s customers love glossy screens. Whereas, with this website, there is a permanent public record that Apple simply refused to listen to a substantial number of Apple customers.

      Also, many of the online posts on other websites have been appended to transitory articles or forum posts – which tend to disappear from sight after the article becomes dated. Therefore, those pro-matte comments disappear from view.

      Moreover, the online polls indicate that around 40% prefer matte – which means that comments left on other articles tend to be watered down by 60% pro-glossy comments. Thus, reduced impact.

      Finally, you have to realise that Apple, as a corporation, is Steve Jobs personified. Notoriously, Steve Jobs does not listen to customers. Steve charts his own course, and he has a track record of picking winners, with few losers. So you need to realise that even if multitudes of Apple customers complain privately to Apple, it will do zip if Steve Jobs wants Macs to have glossy screens.

      Therefore, this is not a typical case where a corporation is unaware of its customers sentiments. Here, Apple knows you want gloss screens but is doing a Steve-Jobs by saying they know better, or – worse – they just don’t care because they (Apple) are making tons of money already.

  811. 851 Patrick
    December 13, 2009 at 2:39 pm

    I own an early 2008 15″ MacBook Pro which I specifically ordered with the matte option.

    Most of the posters here are into design and graphics, but I spend lots of my time coding or in a terminal. The difference is I could be outside trying to get a satellite dish’s tracking system back up.

    I did convince our management that our workflows would be better with Macs (mostly for OS X) and as such I’ve been able to compare my machine with some of the 13″ MacBook Pros etc that were purchased.

    My verdict: There’s no way I’m upgrading my machine soon. I’ll have to get an iMac for the desktop (since I already put the price of the machines in the company budget) but no way I’m recommending a glossy laptop for our work.

    I’ll stick with my decision to get an X-SAN based storage solution (has nothing to do with the displays), but may have to rethink our laptop purchases because of Apple’s glossy screens.

    Cheers.

  812. December 13, 2009 at 3:58 pm

    Have had a Mac since 1984 — am a photographer. Would buy one in a heartbeat with a matte screen. Will absolutely not buy a glossy screen Mac.

  813. 853 Jaakko from Finland
    December 14, 2009 at 1:46 am

    Here are some major ideas that I have seen on this website which need to be emphasised:

    As a photographer and graphic artist, I cannot work with Apple’s highly reflective glass monitors. Please Apple, give us a choice. If you cannot offer an iMac with a matte screen, please give us a desktop computer with the specs of the high end iMac that we can hook up the monitor of our choice into. We need a desktop Mac in between a Mac Pro and a Mac Mini. It is good Apple that builds the hardware on many levels, but we need you to give us more choices… At the very least, an iMac with a matte display. Thank

    – –

    Yesterday I tried a 27″ iMac at the Apple store in Montreal. It is such a beautiful machine, with such a horrible screen. I would have liked to buy one – I really want an all-on-one desktop, but I don’t think I will. I’ll wait a while to see if Apple finally offers a matte screen option. If not, I’ll have to assume Apple enjoys pissing off their customers, because there’s no way they don’t know that anti-glare is better than ultra-glare.

    Have Apple lost the sense of feel of photographers and design people? How can you do this for all MacUsers and MacLovers ? Isn’t Mac anymore the macine for this kind of work ? Should I buy a Windows PC? (which I do not like, but there I could find the anti-glare panel. The Mac Pro is too expensive for me, and the Mac Mini I can’t have the two screens. Are You still thinking Macs as design machines and are you still going strong, as alive, Mr Jobs ? or is there some Gates working in Your office to run Macs, altogether, down ?

    How in a million years is it possible to make the colors right if on screen has the heijastus ?
    – – –

    I’m running an old G5 PowerPC Mac that desperately needs an upgrade (I need to start using an Intel chip to do iPhone app development). The new i7 iMac would be perfect for me, as it would give me a dual monitor set-up, a faster computer and Intel compatibility for a £1500 outlay. However, this glossy screen issue is completely preventing me from upgrading. I can’t afford a new Mac Pro and another decent monitor, so for now I’ll have to sit tight and hope Apple come to their senses.
    We all know the glass is held on with magnets, meaning it can be swapped out almost as easily as adding more RAM. It should be a simple upgrade option for additional cost.
    Come on Apple, PLEASE offer the matte screen option!

    – – –

    When you write to Apple, there is no public record, so Apple can keep pretending – as in Phil Schiller’s spin – that all Apple’s customers love glossy screens. Whereas, with this website, there is a permanent public record that Apple simply refused to listen to a substantial number of Apple customers.

    Also, many of the online posts on other websites have been appended to transitory articles or forum posts – which tend to disappear from sight after the article becomes dated. Therefore, those pro-matte comments disappear from view.

    Moreover, the online polls indicate that around 40% prefer matte – which means that comments left on other articles tend to be watered down by 60% pro-glossy comments. Thus, reduced impact.

    Finally, you have to realise that Apple, as a corporation, is Steve Jobs personified. Notoriously, Steve Jobs does not listen to customers. Steve charts his own course, and he has a track record of picking winners, with few losers. So you need to realise that even if multitudes of Apple customers complain privately to Apple, it will do zip if Steve Jobs wants Macs to have glossy screens.
    Therefore, this is not a typical case where a corporation is unaware of its customers sentiments. Here, Apple knows you want gloss screens but is doing a Steve-Jobs by saying they know better, or – worse – they just don’t care.

    – – –

    ?

  814. 854 James B.
    December 14, 2009 at 8:24 pm

    I’m a musician who uses a mac on stage as part of my gear. I originally purchased a 13″ MacBook Pro with a glossy screen, but after about ten minutes into my first concert using the laptop, I decided I will have to return this piece of crap for a 15″ matte screen. The stage lights were shining all over the place, and my laptop had no choice but to stay stationary on the stage, so I couldn’t reposition it to remove the annoying glare and reflections. At times I felt the screen was actually going to blind me.

    It’s amazing to think that something as simple and taken-for-granted as a screen finish can make or break the quality and enjoyment of such a multi-faceted machine. But I truly believe a MacBook Pro with a matte screen is a great computer, while a MacBook Pro with a glossy screen is a piece of sh*t; nothing more than a $2,000 mirror.

    I can only imagine how infuriating it is for other people whose work requires them to look at a glossy MacBook Pro or iMac all day long!! From a humanist perspective, the least Steve Jobs or Jon Ive should do is apologize to the thousands of people who are negatively affected by the practically complete abolishment of matte screen options on Apple computers.

  815. 855 Jasmine Grace
    December 16, 2009 at 11:33 am

    I’m so disappointed. I bought my very first Apple computer (an iMac), and now I’m about ready to return it, all because of the glossy screen. Thought I was going to switch over from Microsoft to Apple but it doesn’t look like that’s going to happen until Apple comes out with a reasonably priced desktop with a matte screen. My eyesight is more important than any of the features Mac has to offer.

  816. 856 Mike
    December 16, 2009 at 1:52 pm

    I happened to be at the mall over the weekend and stopped at the Apple store to see the new iMac. I wanted to confirm for myself the usability of the glossy screen. The machine itself is quite impressive. I did notice, upon entering the store, that the colors on the the glossy screens did not jump out. On the contrary the glare that was reflected from the store’s lighting blocked out most of the viewable surface of the screen. I am not sure how the Apple engineers and Execs can call this the “Ultimate Screen” – must be a marketing ploy to dupe the unsuspecting public – of which that day consisted mostly of children, who were playing with the computers. Apple has removed the word “Glossy” from the tech specs on their web site in the screen description section- may be that they should rethink the use of the word “Ultimate”.

  817. 857 Chris Gaal
    December 16, 2009 at 9:59 pm

    I’d love to buy a new iMac. Every few days I go to my local PC store to see them, hoping I will have become used to the glossy reflections which keep putting me off what is otherwise a dream of a computer display which makes the competition look pathetic. Six weeks on, I am still coming away frustrated and disappointed. With text, I have to screw up both my eyes and my brain, to look past the glaring reflections in the glass. With images, superb though they are, the reflections destroy the illusion of entering another world – the glare keeps you firmly on this side of that magic door, peering in only. What’s the point of designing a technically superb screen, and then sabotaging its ability to nourish the human imagination? Its like designing a superb hi system, and then building in a non-removeable soundtrack of noise interference you have to listen to every time you want to play music. I’m surprised that a company as intelligent and independent as Apple, is so slavishly following the current nonsensical obsession of the laptop companies with glossy screens, far inferior to my 8 year old Toshiba laptop with a “forget I’m there” matte screen. I thought progress was meant to go forwards, not backwards. And what’s happened to consumer choice? OK we have several models to choose from, but for all of them its back to good old Henry Ford’s old slogan “you can have any colour as long as its black.” (Any finish so long as its glossy.)

  818. December 17, 2009 at 7:33 am

    I must agree with this site; I use a 2008 model Aluminum iMac at work with a glossy screen. For a couple of months the glossy screen did not bother me, but since then, I was only able to tolerate such a screen with a powerful anti-glare reflective film attached. Now with the film, the screen exhibits much more graininess, reducing the overall quality of the display. but at least I can look at text clearly without severe eyestrain. Right now I am thankful that I am more of a developer than a designer, and care more about readable text than true image quality.

    I understand that some people prefer glossy screens, which is fine, but I would like a matte option on all future iMacs and Apple notebooks. The Gloss on the newest MacBook Pro’s is ridiculous. I was not able to see anything without my face superimposed upon the screen, and that was in the Cupertino Apple store!

    Glossy screens cost much less to manufacture then their Matte counterparts. I suspect this has something to do with the trend. At least give consumers a choice, I would pay extra for a Matte screen option.

  819. 859 macmatte
    December 17, 2009 at 6:27 pm

    This is MacMatte here. Yesterday I bought a new MacBook Pro 15″ with – naturally – the antiglare option. Even though I was pretty happy with my existing matte MacBook Pro, I upgraded because the government here is giving business owners effectively a 150% tax rebate on capital purchases used for business. Thus, the new MacBook Pro will virtually cost me close to nothing if I sell my existing MacBook Pro second hand. In other words, I’m effectively getting the new MacBook Pro pretty much for free.

    Likewise, I could have got a new iMac virtually for free with the tax rebate – but there is no way I am getting the totally wonderful new iMac, even for free, if it has the awful reflective, mirror glossy screen. I am hanging on to my old white matte-screen iMac. Its 2.16 GHz processor is now feeling rather slow, but all of you can understand that there is no way I am upgrading until I can get a matte screen.

    This proves that even if you gave me a glossy iMac for free, I would not take it.

    Apple, you lost a sale on an iMac from me.

  820. 860 George Shimer
    December 17, 2009 at 11:09 pm

    I have been a PC and mainframe computer scientific user for over 25 years. I am also an avid digital photography buff. I recently began using a Mac Mini and Apple Cinema Display monitor, and a MacBook Air (both with matte screens), both of which are very good machines for my office work. Instead of supporting multiple operating systems in my home office I am ready to get rid of my last Windows PC that I use now only for my digital photography work. I am very interested in the new iMacs but can’t get past the glossy screen.

    It appears that the Apple designers have forgotten that we used to jump through hoops with anti-glare screens and working in dark rooms to avoid glare on our CRTs. Working in a dark room with the only light coming from the computer screen is definitely hard on the eyes.

    We all appreciated the switch to LCD monitors and relief from the glare. Now it seems Apple is going “back to the future.”

    I will delay my purchase of a new iMac until Apple introduces a matte finish monitor for these units (or go with another Windows PC.)

  821. 861 Greg Meek
    December 18, 2009 at 2:53 am

    OK, I did it. I put my money where my mouth is and bought a MacBook with a glossy screen.

    I can now say with the authority of first hand experience (and regret) that the glossy screen is virtually useless compared to the matte.

    I have 2x 17″ MacBook Pros (matte), a 24″ iMac (early matte model), a 24″ Dell (matte), a 24″ Acer” (matte), a 23″ LG (matte), and a 26″ LG (matte) … and now a glossy MacBook – that I’m giving to my father-in-law for christmas!

    Never again!

    Glossy screens are ridiculously reflective, and at my age, the less I see of my reflection the better!

    I am very interested in the new 27″ iMac … but not with a glossy screen.

    George, I recommend a MacBook Pro wıth the antı-glare option, or a Mac Mini with a good sips monitor with matte screen from another manufacturer.

  822. 862 karel
    December 18, 2009 at 11:46 pm

    What frightens me about this petition is that in 9 months there are still only 859 (860) signatures. I think the only thing Apple are going to learn when they finally receive it in the post, is that, sure they might sell another thousand machines if they provide Matte as an option. But only 1000 people in the whole world who actually care about what screen they use?! Odds are that Apple are going to have a good laugh at it.
    on top of that ‘MacMatte’ has just gone out and bought a MacBook Pro. So perhaps most people on this petition have done similar by now.

    Personally I would love the option on the iMac. I have been ready to buy one for 2 years now, but until Apple change to matte, I will make do with my 13″ (reflector) MacBook Pro attached to a lovely 24″ matte screen. Sigh.

    ______

    MacMatte Editor’s response: With 860 signatures, there are a few ways of looking at that:

    Firstly, the approach I hope Apple takes is similar to politicians receiving letters. I’ve heard that politicians in Australia treat each letter as representing 20x the number, since most people who feel strongly about a matter don’t actually take time to write in.

    Secondly, one has to take into account that the MacMatte petition is merely a personal blog with no established readership, i.e. not a MacRumors, MacWorld or Ars Technica site. So, if a mere personal blog can gain 860 petitions, how much more if it had been championed on a meanstream Mac media website.

    Third, as attorneys are told in law school – “you cannot fault the conclusion, if you cannot fault the reasoning”. A feature of the MacMatte website has been its blog format that enables people to give detailed reasons why they prefer matte. The MacMatte website is not just a numbers game; it is the detailed reasons people have given. Therefore, Apple should consider the reasons stated in the MacMatte site, and not just dismiss it for lack of numbers.

  823. 863 Mike C
    December 19, 2009 at 4:45 am

    I too will never buy a Mac product with a glossy screen.
    Mike

  824. 864 Oksana K.
    December 19, 2009 at 5:25 am

    Love my matte MacBook Pro and want to switch to an iMac, but the gloss is the only thing putting me off from buying it for myself as a Christmas present. Amateur photographer and graphic designer here; but the gloss is an obvious annoyance even to me.

  825. December 20, 2009 at 3:27 pm

    I would love to get a MacBook Pro 13″, but I’ve tried one out and simply cannot work with a glossy screen. They are impossible to use outside and pick up too many reflections. Apple – give us an anti-glare option!!!

  826. 866 Chantal in T.O
    December 20, 2009 at 5:52 pm

    I’m a graphic designer who travels back and fourth by train from Toronto to Ottawa pretty regularly, and I often spend my time on the train watching movies from itunes, writing emails, and doing some basic graphic design work that doesn’t require extreme concentration and precision.

    I was going to purchase a 13″ Macbook Pro (I use a 2-year old matte iMac as my main work computer) because I figured it would be much better suited for me than my aging Toshiba (with matte screen).

    But after doing some research on the web, trying out the laptop at the Apple store, and reading reviews on pages like this, I have determined that I will NOT BUY the 13″ Macbook Pro. I love the Mac OS but I already deal with a considerable amount of sunlight interference with my matte Toshiba while on the train, I can only begin to imagine how frustrating a glossy screen would be for me.

    On that note, I’d like to pitch-in my 2 cents regarding the iMac, which seems to be the central focus of this petition:

    My matte iMac is integral to my career. When that machine goes, I can not imagine what I would buy if there is no matte option for new iMac models. Seriously, a glossy iMac would be the single biggest blow to my productivity, health, comfort, and the professional quality of my work. At this point, I can GUARANTEE that if I had no option to purchase a matte iMac, I would definitely switch operating systems and buy a windows-based desktop (probably for much cheaper too). It would pain me to do so, but I care much more about my profession and my health than my brand loyalty.

    Apple, please bring a matte option to ALL your computers! If not, you SUCK!!!!

  827. 867 k
    December 21, 2009 at 2:47 am

    Agreed. Why should I buy a product known for its great design when the design fails? A great display “fixed” with a matte stick-on which ruins the hi-res seems completely stupid. Apple might be moving to rely on stupid consumers, but I can’t be one of them

  828. December 21, 2009 at 3:11 am

    I own a MacBook Pro with glossy screen. It is barely ok. I’d like it much better with a matte screen. So, categorically I ask Apple to build iMacs 27 with matte screens. Otherwise, I won’t buy it.

  829. 869 Hammad G.
    December 21, 2009 at 3:56 am

    As a designer spending most of my waking hours in front of computer displays, I must select monitors that offer not only excellent image quality but also minimum eye strain. Glare is a known issues and has existed long before flat panel monitors came along. Most designers are detail oriented people, and thus notice fine differences that the general population may not. The old CRT monitors had rounded glass that picked up a lot of reflections. If you were looking carefully, you noticed that some monitors such as the trinitron tubes, had a flat vertical glass which tremendously reduced the amount of stray reflections. Further improvements actually led to CRT with flat glass on the front that allowed for a much better viewing experience, and this was entirely due to the reduction in glare. Many coatings were offered that further helped reduce glare. Of course, the vast majority of the population never noticed any of this, and frankly did not care. That does not mean they are right, or that the issue is therefore not important. There are countless users who engage in mindless arguments of who is right and who is wrong, and often you can see that half the people arguing do not even use the products but simply like to voice their opinions. This is not one of those arguments based on opinions. Most people who have truly spent enough time in front of computer monitors performing high precision work are effected by glare. Some do not know it because they simply never compared monitors with and without the glare issues. I personally know many people who have never noticed that there are differences in monitors. In fact, these are often the same people who do not know the difference that different display resolutions, contrast, color calibration, and other display settings can make. Whether or not users know of a problem, does not negate its importance. As product developers, I am sure that there are enough people at Apple who know that this is a matter of ergonomics, and that there really should not even be an argument here.

    And although it is quite possible that glossy displays are “popular” these days, that does not mean they are better. As a company that has long targeted the professional graphic arts market, you at Apple should know better than most how many people depend on your products for a living, and that the health of our eyes is far more important than what causal users may thinks looks pretty as their entertainment system. I can understand if that represents a big market for Apple, and you are certainly free to market to whomever you choose, but you should not forget the people who were there behind your products for so many years – years that your business wasn’t the hottest thing in town, and you should have the sense to hear out our legitimate concerns.

    As the opening remarks of this forum stated, this glare issue is not a fad, not a trend, not an issue of what I like vs. what you like; it’s a matter of technical importance that directly impacts the eyes of countless professional users who sit in front of your monitors for countless hours of focused, detail oriented work. Where many home users may dream of your big screen displays and love to have one in their home because it looks so cool, us professional buy them at full retail prices immediately not because we love to shell out money for useless items, but because our livelihood depends on having access to technologies that will allow us to perform our work to the best of our abilities. We are the users that care if the monitor has 1080 pixels, or 1200 pixles. We notice when you drop the vertical resolution to 1440 instead of 1600 on the latest display. We care because those extra pixels allow us to work faster. We use these monitors to do work, not to watch movies. The display is the biggest and most important connection between what we see in our minds, and how we bring that vision to life. That connection between the human and the machine improves when we are able to work seamlessly with it , not we we have to struggle with it and feel our eyes hurting because there are so many distracting reflections that we cannot focus on what we are trying to create.

    If home users want glossy displays, fine, give them glossy displays. But please do not insult our intelligence by telling us that glossy is better. We are intelligent professionals, many of us are leaders in our own markets, and get paid because our eyes see what most people miss. We trust our eyes, we care for our eyes, and we know better than to buy glossy monitors and hurt our eyes.

    As marketing professionals, I am sure that you could not only deliver a matte screen that is easy on the eyes, but that you could educate the mass public about the glare issue that surely hurts millions of users that don’t even know it. Why not be a true leader, and do what is best for the public, and dominate the display market with displays that not only look good, but are good to look at? Why not set the new standard that other will follow? Surely you can see that market potential.

    Show your customers that you product is the best, not because it follows fads, but because it delivers something far more valuable.

  830. 870 Konstantine
    December 21, 2009 at 11:23 am

    A glossy picture is a sexed up picture. It looks more exciting no doubt. But excitement is an up and what goes up comes down and turns into depression. Maybe not today but certainly tomorrow.

    For viewing media, a glossy screen may be ok. But for people that work on their computer it is fatal- how can Apple not offer matte? – because it is being seduced by its recent successes into being greedy for more success – and sex sells.

    It shows an immaturity and lack of judgement and of not being true to its roots as a tool for creative professionals – people that work on them day in and day out.

    Shame on Apple’s directors – selling out. Is Steve Jobs in on this?

  831. 871 Hunt
    December 21, 2009 at 3:14 pm

    I was going to give a white MacBook (glossy screen) as a gift to a girlfriend. After taking a few weeks with it to set it up. I noticed my eyes would hurt and after a few hours headaches would ensue. I did everything to reduce the glare outside of applying an anti-glare film, I tilted the screen, adjusted the brightness, closed the blinds and even moved furniture. Eventually I turned off the lights and turned down the brightness and that seemed to work fine.

    Next, I went to the kitchen to get a glass of refreshment and upon returning placed the glass about three feet away from the MacBook – a method I always used for years to keep drinks away from laptops, but because the cup rested partially on my unseen car keys due to the poor light, it slipped out of my grip and splashed perfectly onto the MacBook’s keyboard.

    I flipped the computer over and removed the power and the battery as soon as I could, let it dry for a few days, but it would just make clicking sound when trying to boot. Researching online, I found it would cost $600 plus shipping and insurance to fix the MacBook and then the results were not guaranteed. So basically a $1000 computer was completely wasted.

    I then proceed to dissect the MacBook of any salvageable parts and took my framing hammer to BEAT THE LIVING SH*T OUT OF THE GLOSSY SCREEN. I felt better but I realized that this is a serious problem for many people and something needs to be done about it.

    I contacted Steve Jobs personally, stating the problem people are having with glossy screens. He DID bring back the 15″ Matte Screen MacBook Pro a few weeks afterwards, Apple’s most popular selling laptop, but nothing for the other machines. Even now the matte screen option is for the “top of the line” 15″ MacBook Pro costing nearly $3000.

    It’s really a shame someone at Apple is deciding to leverage the health of their customers eyes as a bait to upgrade to a higher margin and for some unnecessary overpowered machine.

    This was the same tactic used for the 17″, for a time only it was available as a matte screen option.

    Well I got some news for you Apple – glossy screens REDUCE the interest in your computers. Sure the behaviorists show the customers go “goo-goo” over shiny objects in the stores, but long term use is a different story. If using a computer is a chore at work or home due to eyestrain, headaches and unconsciously taking unusual positions to “see around” the glare and reflections, people begin to see computers as an undesirable act, and shy away from using them.

    I used to take potential new Mac users to the local Apple Store, been setting people up on Mac’s FOR YEARS. I see their reactions when they first see a Mac. With the new glossy screens I see either a “oh, shiny” or a “oh, I can’t see the screen” type reactions. So straight off, even before they had a chance to use OS X, a lot have made their decision not to get a Mac. I’ve quit trying now.

    You might think that the “matte screen holdouts” are just a bunch of old timers that you believe that will phase out in time, but that’s not the case. CRT’s reflections caused numerous health problems due to reflections and glare, so much that there are companies that cater to the military to reduce glare and increase effectiveness of their battlefield equipment. After all, you can’t see the blip of a enemy plane closing in if there is a big reflection covering the screen.

    The glossy screens do have a much sharper image, because the physics involved in the matte screen ever so slightly fuzz the computer image to reduce the stray reflections. But at what cost? The cost of people losing the desire to use computers? To take a interest in them, to program for them? Ok, the reducing amount of professionals will go out and get a third party matte screen, fine, but the consumer will use your annoyingly glossy screens less and less. Thus less iTunes and other Apple software purchases and certainly less need for powerful processors.

    You wonder why netbooks are so extremely popular now? It’s because people are using just the internet and nearly nothing else a computer for. So why spend $2000 to $3000 for a MacBook Pro to surf the net and email when they can spend $400-$600 instead?

    Computers do not by themselves generate income, they are either a tool or a luxury item. Your doing a fine job of making Mac’s a luxury item only, which when people realize they can get the same luxury item for a few hundred instead of over a thousand, is going to cut your game plan and sales.

    You should be making computers extremely comforting for people to use to induce a new purchase down the road when the hardware fails. I understand it might be difficult to carry two sets of a machine, but other computer makers seem to have no problem customizing machines. I also understand matte is interfering with your touch screen road map. I also understand that your dependent upon LCD makers and the rest of the industry for parts.

    Perhaps a better anti-reflective coating? Museum glass?

    What about offering to apply anti-glare film to Mac’s in the Apple Stores? It’s not rocket science to apply, but it could go a long way in correcting and improving customer satisfaction. Also there is a lot of profit potential selling a extra feature.

    Instead of turning your nose at the 60% matte crowd, embrace them and be a responsible company that we used to love.

    thanks

  832. 872 DEB
    December 21, 2009 at 10:11 pm

    My husband is a professional videographer, limping along with an old matte iMac because he refuses to get anything glossy. Sorry, Apple, but you’ve narrowed your product lines to occasional users and fanboys, and eliminated the people who would be buying the top-of-the line products.

    Besides all the folks out there doing graphics, those of us in science prefer matte screens, for the same reasons! Don’t bother trying to look at a gel or genetic data on a glossy screen. Guess that’s why we’re still PCs.

  833. 873 Tom M
    December 22, 2009 at 6:25 am

    There is no reason to have a glossy and reflective screen other than marketing to people who like shiny things. I could not care less whether or not my screen is fashionable. When working on my computer, I don’t want to be distracted by reflections, and I don’t want to have to sit in a dimly yet perfectly lit cave, just to make a shiny screen look acceptable. Since my main time is spent dealing with photo editing, I will not put up with any unnecessary distraction. I will hold off buying a new Mac until a non-reflective screen becomes available. Once I need a new computer, I cannot wait any further for Apple, but I will have to look elsewhere. I like the matte screen on my 17″ iMac that I bought a few years ago much better than any of the new glossy screens.

    Cheers,
    -Tom

  834. 874 Kurt
    December 22, 2009 at 5:27 pm

    This single issue of the glossy screen is preventing me from buying this Apple monitor. In an age of Hulu, streaming netflix, and other alternatives to cable, this glossy-only screen choice on a monitor of this quality is completely unacceptable.

  835. 875 PatrickD
    December 22, 2009 at 8:34 pm

    I *finally* bought a MacBook Pro on Thanksgiving weekend to replace an aging PowerBook G4. This was entirely because Apple recently decided to bring back the matte screen on the 15″ MacBook Pro model. Matte displays should be an option _across the entire product line_.

    I can’t believe this is even an issue in this day and age. The electronics industry spent years trying to get flat matte displays on CRTs to eliminate glare and now suddenly it’s almost impossible to find a matte display anymore.

  836. December 23, 2009 at 4:36 pm

    I have opted not to upgrade to an iMac 27″ because it is only in a glossy finish. I am eagerly awaiting the announcement when Apple has a “beautiful” “new” “matte” finish iMac 27″ (i5).

  837. 877 Kat M
    December 24, 2009 at 1:55 pm

    I’ve never owned a Mac. Were it not for the glossy screen and glare, I would have a new iMac in front of me as I type.

    I’ve been a Windows user on home builds and upgrades from the beginning (Win98 and each OS since). Rather than upgrade, this time I’ve decided to buy a retail machine. I’ve shopped for awhile, researching various manufacturers offerings. It’s difficult for a die-hard Windows user to switch camps, let alone go retail, but on a whim I decided to look at Apple’s lineup. I’ve read reviews, read Mac message boards, studied schematics, test driven them in stores. I’m impressed!

    But, as a long time head-ache sufferer who relies heavily on a computer for work, I simply cannot go back to the debilitating headaches and eye strain. Leaving a CRT monitor and going to a matte LCD virtually eliminated that pain. I do a lot of heavy work with numbers and photo editing. I have no doubt the shiny glass and reflections would bring the headaches and eye strain back. And I’m not inclined at all to spend the extra money on a Mac only to stick a 3rd party anti-glare screen on it or worse, apply a film.

    I’m quite surprised a company like Apple does not offer a matte screen option as part of their product lineup. (I have read they are a very Health & Safety and ‘green’ conscious company.) It certainly seems like they are cutting themselves off from a larger share of the market. I’d like to say I can wait it out, to see if a matte screen will be offered in the near future, but unfortunately with my current hardware situation, time is not on my side.

    Without a matte screen option, this will absolutely turn out to be a deal breaker for me. And once I buy, it’s got to last for years. I haven’t even purchased the iMac and am already disappointed it looks like I won’t get to own one.

  838. 878 Nicole
    December 24, 2009 at 1:56 pm

    I’m a graphic designer who works in the fashion industry and I absolutely agree with the matte screen option! I’m in front of a screen at least 12 hours a day, 5-6 days a week, and I cannot tell you how important it is to minimize eye strain – less migraines – less downtime from productivity. I’m still using a little 12″ Powerbook G4 at home with the matte screen, and an Apple Display with the matte screen with a G5 tower at work.

    When you work long hours, as any creative professional with Macs, the point is to not notice you are staring at an actual screen, but your work instead. The glossy screen is so distracting, and attracts too much attention and takes away from your design processes, whatever they may be. I do agree that the glossy iMacs look amazing in the showrooms, but Apple needs to remember their core market – the creative professionals, or any professional in general who love the brand and their products, who do NOT use these machines casually and their careers depend on it! Make the matte screen option, and there will be definitely be a happier crowd of loyal designers!!

    Steve Jobs, we need the matte screen option for our health!

  839. 879 S. González
    December 25, 2009 at 8:51 pm

    A couple of years ago I switched to Mac by acquiring a MacBook Pro, with an antiglare screen. Now I’ve decided against buying an iMac because of the glossy screens. What’s the point of getting a computer which best feature is supposed to be the screen if it’s to be glossy? (Sure, Mac OSX is far better than Windows, even most viruses are better than Windows, but I use Linux anyway …)

    I don’t have problems with my eyes and I can choose the orientation of my working table, but I simply don’t see the point of having to care about that because one of the computer’s main features is undesirable.

    I really enjoy too much my MacBook Pro to feel contempt or anger against Apple, but I can’t help thinking this is one of those times they are dead wrong.

  840. 880 Rhys
    December 26, 2009 at 6:33 pm

    I admit, the matte screen is better.
    I just wish it didn’t come with that STUPID aluminium bezel with the black rubber or whatever around it.
    Either, if they ditch the rubber or make the aluminium bit black, then I would gladly choose it over the glossy.
    I also think matte and glossy should be the consumer’s choice for free – not charging money on top for customizing. Then that stops the consumer from being able to buy it cheaper from other shops, limiting competition.

  841. 881 Jeremy Draws
    December 26, 2009 at 10:37 pm

    “All I want for Christmas is my matte screen back, my matte screen back, my matte screen back.”

    And, of course, I didn’t get my one wish.

    Hopefully soon, someone high up at Apple will realize that this “no matte option for the iMac” shenanigan has gone on way too long and will do something to correct it. I can’t wait until they bring back the matte screen, I’ve been without a desktop for over 2 months now (I’m using an old 13″ white MacBook with glossy screen since my desktop crashed) and I don’t know how much longer I can wait!

    I’m an illustrator and I don’t think I can survive much longer without an adequate desktop (adequate, for me and many others, is basically something that runs the Mac OS with a solid processor and memory, and a nice big matte screen).

    Apple, please remove that righteous pole from up your ass and just deal with your unhappy customers!

  842. December 28, 2009 at 5:19 pm

    Here’s another vote for matte on the iMacs, Cinema Displays and MacBooks.

    Glossy is un-usable for professional use (photography/graphics), because it pumps up the contrast and saturation, giving a “good” looking, but unnatural image.

    Apple potentially has some nice products (IPS screens, non-wide gamut), but messes them up by making them glossy.

    Please Apple, make matte an option for all your products, and do this at introduction in the future! Then you might win back some love from the professional community which made you what you are today.

  843. 883 Hunt
    December 28, 2009 at 6:34 pm

    The problem is glare and reflections. Eliminate those problems and the glass screens will be wonderful, clear and sharp images and type. No need to bring back dull matte finish that slightly fuzzes the image. Everyone would be happy.

    How can Apple do that? By using a better type of glass, instead of the cheap reflective glass they are using now like common PC’s. In fact people would go “gaga” over the clarity and swear by the quality of Mac’s after that. Sales would surge even more.

    I’ve see this type of non-reflective glass in use. It’s used for very high end art objects where it’s viewed quite a bit and glare and reflections will injure the viewing process.

    There are several companies and technologies that can reduce the surface reflection rate of glass and acrylic to less than 1%! Sure it costs slightly more, but the results are fantastic. The military routinely uses anti-reflective and anti-glare technologies on their equipment to save lives in combat.

    http://www.tru-vue.com/Specialty-Applications/

    (used as a example, no ties or compensation)

    Now that can solve the glass and acrylic issues for Apple products that use them, it won’t solve the glare issues on glossy LCD panels themselves of course which is the root of the problem.

    Apple is held hostage by PC parts suppliers. It’s them and the rest of the PC industry choosing glossy LCD’s and making the extra film applied matte screens more expensive by reduced demand. I don’t see how applying an anti-reflective glass over a glossy LCD is going to make a difference, but perhaps it does.

    I applaud Apple for bringing the 15 inchh matte screen MacBook Pro back. It was by my effort getting in touch with Steve that did so. But it is a limited time offer as proven that Apple is reducing the matte option to only the high end 15 inch, now it seems.

    I hope Apple is exploring how to reduce the reflections and glare, while keeping the sharpness and richness of the newer displays, if it conquerors the problem, it’s computers and devices will truly be superior instead of shiny pieces of garbage like cheap PCs in local electronic stores. The glare and reflections become an issue for screens smaller than 10 inches, and for long use. Small screens and short uses don’t see much problems.

    Until then, I am not buying. My next machine will be a laptop PC running Ubuntu and it will have a matte screen. This comes from a 20 year Mac veteran, so I hope your listening Apple.

  844. 884 Ann V
    December 29, 2009 at 8:23 pm

    Yes, I had my cheque book out, ready to buy the 27″ iMac and noticed….’hmmm….there seems to be quite a bit of glare…”. And soon realized, it’s a huge issue and I didn’t buy. Mac does so many things right, including blending first rate form AND function. The no-matte option is a surprising and disappointing lack of customer service. My main reason for buying an iMac was to have a big beautiful screen to reduce eye strain. So needless to say, I’m not buying a reflection plagued screen. You can do better Mac, and hope you do very soon. With you since the very first Mac model, Ann

  845. 885 A
    December 30, 2009 at 8:23 pm

    Upon walking into the Apple store to buy my mom a new iMac, I was appalled to see there were only glossy screens. I am a PC owner and will not switch personally, but my mom prefers Macs, which I have no problem with. I was very frustrated however, as I was trying to advise her on what to get. The screen of the computer for me is very important – if it is glossy and causes eyestrain, I will put it aside without even considering what is inside (and yes, I am a very intense computer user so that stuff does matter to me!). I was very concerned with the non-option of screens, as I realize my mom needs a Mac, but I don’t feel that I can recommend any computer with a glossy screen!! If she decides to buy the new glossy iMac, well, I have left it up to her, but I will NEVER buy a glossy screen. I hope Apple makes the switch to offer matte screens, as I will not be happy if my mom does buy the nice new iMac but then has eyesight issues in the future because of it!!

  846. December 31, 2009 at 1:43 am

    I’m in full support of non-glossy screen. I do have eye issues with the majority here with eye strain and light glare. But I seriously doubt 1,000 petitions will do anything but get a few laughs at the Cupertino water cooler. Seriously it took tens of thousands of complaints about the non-replaceable ipod battery to get a flicker of interest from Apple. After a few well made U-tube videos that the battery problem was picked by main stream “NEWS” and Apple finally gave in. Do the right thing Apple and make a non-glossy iMac screen like you used to. Or we will resort to Gorilla marketing again to let our voices be heard.
    Regards, Mac Artist

  847. 887 Gnyff
    January 2, 2010 at 2:40 pm

    As a dedicated PC-user I actually seriously considered buying a MacBook Pro as Apple were one of the last to jump the darn glossy wave … Now it seems to be too late -sigh- with Apple too!

    For a short while I thought I was just stuck with “the old ways” – ’cause every manufacturer seems to be switching to glossy screens. But trying a notebook with a glossy screen left me puzzled: It might seem a bit more sharp/contrasty in a dark room. However, in every actual use scenario the picture is /thrashed/ by reflections. If it’s a design trend: Function should go before design. If it’s narcissism I recommend people use a webcam or a dedicated mirror to look at themselves… 😉

    But in any case: Manufacturers should be wiser! WE DO NOT WANT MAXIMIZED REFLECTIONS!!!

  848. 888 macusersince85
    January 2, 2010 at 6:34 pm

    No LCD or LED television manufacturer on the face of the Earth would consider offering a large-screen TV with a mirror-like glossy surface … for obvious reasons.

    Apple should at least OFFER an anti-glare display on the iMac 27.

    After all, Apple did eventually listen to MacBook Pro 15″ customers who demanded an anti-glare option.

    An earlier poster is correct when he says that Apple is being held hostage by PC-part manufacturers. Then again, maybe not. Any company that can say “adios” to cheap Chinese laptop parts providers and build its own aluminum manufacturing center to churn out die-cast MacBook Pro aluminum bodies can surely specify and order the right type of glass for its large-screen displays. Corning Glass makes excellent anti-glare glass in various thicknesses and levels of anti-glare, one of which Apple should offer for the iMac 27 display.

    Denying iMac 27 users an anti-glare display is further evidence that Apple’s success is in danger of morphing into hubris … crossing the line that separates “Good Design” and “Tyranny by Design”.

    Or perhaps the truth is even worse: perhaps Apple always intended to offer anti-glare displays, does have Corning on its speed dial, and does have anti-glare screen technology already slotted into its product roadmap in year two or three … in order to keep the sales machine humming by trumpetting the “solution” to a problem that they themselves created or intentionally ignored. That is known as “planned obsolescence”, a despicable practice perfected many years ago by the deep thinkers inside that bastion of industrial success … General Motors.

  849. 889 Joyce
    January 2, 2010 at 11:48 pm

    My current white iMac (with matte screen)’s display is filled with hundreds of colourful, one-pixel vertical lines so I need a new Mac! What I’d like to do is watch movies on my computer, but I can’t do that if I were to get a new glossy screen Mac because I’ll be staring at my reflection the entire time. Bring back the matte screen! Apple, please don’t force me to get a Windows computer.

  850. 890 Tony Mogg
    January 3, 2010 at 12:01 am

    I have been looking to replace my old Windows system with a Mac for a while. I would love to get an iMac 27″ but no matte screen option means sadly my hard earned cash will have to be spent on another Windows PC.

  851. 891 Bill C
    January 4, 2010 at 1:46 pm

    If Apple wants to keep offering glossy screens to the general public, fine. Then how about introducing an expanded Pro line… including bringing back the matte Cinema Displays and offering us an iMac Pro with a matte display and increased expandability. We need the matte option back, please Apple. Don’t forget about us creative professionals who care about these things. The new iMacs are great. I wish we could use them in our work.

  852. 892 Janice van Huenen
    January 4, 2010 at 8:44 pm

    I have been to the Apple store to view the new iMac and to purchase. Loaded some of my studio images – many had a black background and, hello, I could see myself in the black! How could I post-process successfully. I don’t think so! I was so disappointed as I was moving over from PC and was very excited. Even the salesman in the Mac shop said they use glossy screens at the photography course he was attending and he hates them. The other salesman said after he has been using them for a couple of hours it feels like there are knives in his eyes. He hates them too. Neither could give me an answer offering the MacPro instead! Off I went very disheartened with no purchase.

  853. 893 macusersince1984
    January 5, 2010 at 3:16 am

    I oppose Apple’s glossy monitors choice on physiological and aesthetic reasons. I prefer a matte monitor to a glossy one by 100%.

    JS, Ph.D. Pharmacology

  854. January 5, 2010 at 7:23 am

    Apple, please offer a matte option. I would have already bought a new Mac but I’m holding out to avoid the gloss.

  855. 895 iskra
    January 5, 2010 at 4:53 pm

    it is incomprehensible that a company such as Apple — which manufactures mid to high-end computers — would remove from almost all their products something as basic and necessary to many as a matte screen.

    It’s a no-brainer. For those of you familiar with musical instruments, it is like Gibson removing the tone-control knobs from all their high-end guitars because most guitarists use the same tone settings, or Steinway removing the highest octave of piano keys from all their pianos because most pianists never play up there. It is absolutely absurd.

    As someone in the music industry, I use a Mac Pro for my professional work, and so I’ve become very comfortable with and partial to the Mac OS. I’m now planning on buying a home computer for personal use, a desktop preferably, and I am really liking the price/features of the iMacs (particularly the 21.5″ screen with 1TB hard drive). But there is no way I would ever purchase a high-end computer with a glossy monitor. I am not going to be forced to say that my decision to skip on the purchase of the iMac was solely based on glossy/matte preference. It is mostly based on the fact that a high-end computer without a basic function sets off an alarm bell in me, and makes me doubt the quality of Apple, just like I would have to doubt the quality of a company like Gibson or Steinway if they removed something so basic (and necessary) from their product lines.

    Apple seems to have made such a clumsy mistake with this one that I cannot trust purchasing their products until they twist their thinking-caps on straight again. Only once they realize (and correct) their blunder, will I trust them as a reliable and high-quality computer manufacturer again.

  856. 896 Annoyed
    January 6, 2010 at 4:47 am

    Links to add:

    “The downside of Apple lock-in: no matte screens” -Dave Rosenberg CNET

    http://news.cnet.com/8301-13846_3-10066531-62.html

    “Most Netbooks seem to have glossy screens, which Alfred Poor points out are cheaper. I prefer an antiglare coating.” – Michael Horowitz CNET

    http://news.cnet.com/what-is-a-netbook-computer/

  857. 897 Catherine Kame
    January 6, 2010 at 9:17 pm

    Good to see this petition getting close to the 1,000 mark. I choose to be optimistic about this petition, I believe that the comments here are really well constructed and relevant. Even though Steve Jobs in particular (and Apple in general) is notorious for NOT listening to its customers, I think this petition is different because for the most part people are not complaining about aesthetics or a missing feature that they just really would like:

    Many people have stated health concerns as their motivation for participating in this petition (these aren’t just whining, perpetually unsatisfied techies, but people whose anecdotes echo real empirical studies on the issue of computer use and eye-strain).

    Another large group of petitioners are professionals who work in artistic fields (design, photography, etc).

    Although maybe some people have exaggerated their hatred for glossy screens, it is pretty understandable that they would be royally pissed off, because if you use a computer all day for your work, you would want to be able to choose the most comfortable settings to work in. No one wants to be forced to change (people in general don’t like change to begin with), especially when they’re being forced to change to a worse option (either going glossy or changing operating systems)!

    I for one don’t know where I fit in the sense that I’ve never dealt with eye strain and I’m not really an artistic person. I guess I really just can’t stand glossy screens. I once owned an Acer (or a Dell, can’t remember which brand anymore), very briefly, with a glossy screen, but traded it two days after when I realized that I couldn’t sit on my couch during the day with the laptop: No matter how I positioned the laptop, I still saw myself in the screen.

    I’m a student (with the mandatory iPod and now a white iPhone 3GS), and I must admit I’ve been enticed many times by the student discounts on Apple laptops. I would love to finally switch to a Mac by purchasing a white MacBook, but after my personal experience with a glossy screen laptop, and in solidarity with the thousands of like-minded people (many of whom have much more serious concerns with glossy screens than myself), I WILL NEVER purchase an Apple computer unless they offer a matte option for all their product lines that need it the most (clearly the 13″ MacBook ro and the new iMac are the two that get mentioned the most).

  858. 898 Annoyed at Apple
    January 8, 2010 at 2:11 am

    I need to upgrade multiple Macs. We cannot have a shiny screen on iMacs. So we many need to get the Mac Mini plus other matte monitor. The Mac Pro is way too expensive – lower end is not as good as high end iMac in performance. We need a 27 inch iMac Quad core to have matte finish/antiglare. Our designer would kill us if we got the shiny monitor. Apple, make the matte screen an option to order.

  859. 899 Don
    January 8, 2010 at 5:35 pm

    Just another heavy computer user who will never, ever buy a glossy screen for photo-editing or any other work. Guess I’ll have to stick to my dated Windows PC and standalone IPS HP matte-screen monitor rather than buy the otherwise sensible, great value and completely luscious 27″ iMac. Surely the main target market actually likely to buy these machines in quantity are imaging professionals who demand low reflectivity screens???!

  860. 900 Jack
    January 9, 2010 at 4:26 pm

    I am another of the many loyal Mac consumers, ready to buy, (TWO iMacs this time) as soon as the matte option becomes available.
    I have a 5 year-old Mac G5 in my design studio, an old G4 in the shipping office for order fulfillment, both to be replaced by iMacs, but NOT with glossy screens.

    Just as there will be a surge in iPhone sales when they become usable on networks beyond AT&T, there will be a surge in iMac sales when Apple offers the matte option. It seems that a surge in sales would be incentive enough for Apple to offer the option.

    • 901 macmatte
      January 9, 2010 at 5:41 pm

      It’s almost as if someone in Apple has an agenda or vendetta against the matte screen. For instance, if you look at the Apple website, you won’t find any mention of the matte, antiglare option for the MacBook Pro, except in the fine print specification. Not one of the illustrations are shown with the matte option. It’s almost as if Apple begrudgingly brought back the matte screen for the 15″ and 17″, and is purposely hiding this option from all its advertising, in order to establish a case that there were low sales, so that it can later on justify withdrawing it again.

      This is a prime example of living in a dictatorship with no freedom, i.e. needing to use an operating system (OSX) where only one manufacturer is entitled to produce hardware.

      • 902 Bill C
        January 11, 2010 at 3:14 am

        Exactly! We so need more choices from Apple since they are our only practical option for hardware to run Mac OS X.

        And it’s almost like they are proud of the glare on their screens. All their product shots show reflective glare which is degrading the image below it.

        For a company that is known for the meticulous detail and thought they put into their designs, this is a glaring oversight!

        Thank you macmatte for this petition. We all hope it makes a difference.

  861. 903 joel chip
    January 10, 2010 at 9:29 pm

    PLEASE, Apple release a Matte screen for the iMac. It only makes good business sense to appeal to all potential customers. The gloss screen is truly a set back for those who do not want to wrestle with their own image in the screen.

  862. 904 Bring back the Matte
    January 11, 2010 at 4:03 am

    Seriously, Apple, can you give us another reason why you won’t provide a matte option for the iMac than simply “Our customers prefer glossy”?

    Some of the most basic points established on this petition are:

    A) For many of your professional customers, the screen finish is a matter of better health and better business;

    B) A significant amount of your customers simply prefer matte, when they have the choice;

    C) Anti-glare glass technologies and manufacturers do exist out there;

    As much as I love the Apple products I own (all of which are now really outdated) I won’t be buying anything else from them until there’s a matte option for the iMac. Sorry Apple, until you change your anti-matte stance, I’ll have to say YOU SUCK.

  863. January 11, 2010 at 4:01 pm

    Hi, Folks
    =============

    I have four (!) Macintoshes, and none of them have glossy screens.

    I have two iMacs (20″ and 24″), one Mac Mini with the 23″ matte Cinema Display, and recently got a MacBook Pro with my new job.

    I’ve worked with shiny, glarey screens in the past and would not be willing to ever do that again.

    Apple, PLEASE listing to your customers, and make a non-glare option available.

    My company willingly paid $100 extra for the non-glare MacBook Pro. So, it will make a few bucks for you, while keeping customers happy.

    One more thought: I also have an iPhone, and have wished many, MANY times that it’s screen was non-glare.

    I hope the new Tablet has a non-glare option.

    Thanks for listening.

    — David Lambe

  864. 906 Rusty F
    January 13, 2010 at 11:14 am

    I do support this initiative. I’d like to refer to two articles related to sight ergonimics, next to the EU regulations mentioned in a response of June 15 2009 by André S, and also to derived regulations in many EU countries, and companies which can be easily found by typing screen reflection (or glare) regulations.

    The American Optometric Association:

    http://www.aoa.org/x5379.xml Impact of Computer Use on Children’s Vision
    http://www.aoa.org/x5253.xml Computer Vision Syndrom

    And… Apple itself. Two excerpts made today:

    http://www.apple.com/about/ergonomics/vision.html Eye strain
    Eye strain refers to ocular fatigue, eye discomfort and headaches associated from intensive use of the eyes. Common causes include:

    glare on the computer screen
    poor visual correction (out of date eyeglass prescription)
    reading small character sizes on the screen
    poor contrast between text and background on the monitor
    noticeable screen flicker
    dry eye

    Controlling your lighting
    Task lighting is typically provided from desk lamps. Be sure to adjust the position of your task lighting to maximize illumination for visually demanding tasks while minimizing glare on the computer screen.
    Glare on the computer screen is a common problem. The first step to reducing glare is to control it at the source; close window blinds, turn off hallway lights, and reposition task lighting. The second step is to minimize the effects of glare on your screen; use a monitor glare screen or hood, change your monitor position and tilt, and adjust your brightness/contrast controls.

    So far the excerpts.

    Well, if Apple says so, why don’t they live up to their own recommendations? Although they refer to a glare screen or hood, closing window blinds etc, why don’t they eliminate the real source of glare? By the way, although a computer user indeed needs to avoid for example sun light on a screen, no one has the right to force anyone to sit in a darkened room. Light is a life source.

    I wonder what the screen regulations for Apple employees are saying.

    To finish I repeat what Apple writes itself:

    GLARE ON THE COMPUTER SCREEN IS A COMMON PROBLEM.
    EYE STRAIN REFERS TO OCULAR FATIGUE, EYE DISCOMFORT, AND HEADACHES ASSOCIATED FROM INTENSIVE USE OF THE EYES.
    COMMON CAUSES INCLUDE:GLARE ON A COMPUTER SCREEN.

    Apple, be consequent and give us back matte screens. They are very easy to fit on the latest iMacs. So what’s holding you back?

  865. January 14, 2010 at 2:39 pm

    I would love to see Apple release an iMac with a matte screen. I wouldn’t hesitate for a second to retire my current iMac and pick up a new, top of the line matte screen iMac.

  866. 908 Jenny Griffin
    January 15, 2010 at 11:13 pm

    Apple, PLEASE, PLEASE, PLEASE start offering a choice of Matte screens for iMacs.

    As a graphic designer, I prefer matte. I have a glossy 24″ iMac at home and work. At home it’s not as big of an issue since I can control the lighting from windows and lights. My work computer is another story because I am in an office with other people, I can’t control the lighting and windows behind my computer. The glare is really distracting and I’m sure not good for my eyesight in the long run.

    Working for a non-profit, I can’t afford the more expensive Apple options. And putting a film over it doesn’t cut it either, since I do need to see correct colors and detail that isn’t blurred. It would be awesome if Apple offered a replacement matte glass screen cover for all the people who have the glossy and want to fix it.

    Apple needs to listen to their loyal customer base of graphics people who have been using Macs since the beginning.

  867. January 18, 2010 at 9:08 am

    I’m a graphics professional and a long-time Mac user. There was a time when I could even be considered a Mac-fanatic. I would preach militantly about Steve Job’s genius and the superiority of Apple. No more. The fact that they have disregarded such a large segment of their customer base flies in the face of what they’ve stood for over the years. Where’s their consumer awareness?

    I’ve been in the market for an upgrade to my current white iMac (matte screen). It’s too slow for my current needs. A tower and 30″ matte display isn’t an option at this point. It’s more computer than I need. The current aluminum iMac fits the bill… except for one giant detail. You guessed it: the glossy screen. The glare is too difficult to overcome. I shouldn’t have to rearrange my entire office, turn out the lights, etc to create a screen suitable to my workflow.

    Looks like I’ll be sticking with my current computer until a better solution presents itself. Apple’s missing out on my $2000.

    So, Apple, if you’re listening, offer the matte screen as an option. Pay attention to your customer base. Please. Give us back our matte displays.

  868. January 18, 2010 at 7:06 pm

    I’ll add my voice to this petition on two grounds:

    1. I plan to earn my money with graphics, and can only concur with the opinions voiced above about the fidelity of colour from screen to the printed page. Even working from screen to screen, it is much harder to predict what will occur with your design on an inferior screen (the panel is fine – it’s the gloss that is disturbing) when all you see is bright and over-saturated colour.

    2. Having worked as an Apple reseller for over three years, I am well acquainted with the disappointment of photographers, students, film-makers and graphic designers when they realise that the glossy screen will misrepresent their work, even though, in all other respects, the iMac would suit their needs perfectly. It has been a deal-breaker often enough, as not everyone has can afford a Mac Pro with a comparable non-Apple matte screen. Besides, having to place a second monitor next to the iMac defeats the purpose of having a powerful all-in-one workstation to them.

    Add those conscious of the adverse effect a glossy screen can have on your eyesight and Apple is losing a considerable profit by not offering a matte, or anti-glare option.

    These were discussions I never thought I would be having about an Apple product.

    I wouldn’t buy one either, so that is one more customer you will not see buying an iMac until it is offered in a matte configuration.

  869. 911 Raffaella
    January 19, 2010 at 8:27 pm

    Wow, the above words are so true. I am a designer and the iMac has EVERYTHING I want … except!!

    The glossy screen is so crappy. Every time I use a newer generation iMac or test the beautiful 27″ iMac at the local Apple store, I am reminded of how terrible that glossy screen is for design work. For me, it’s not an issue of “over-saturation” or anything like that (I can achieve accurate colours with proper calibration and matching my colour profile to my printer’s). It’s simply the unbearable glare and reflection.

    Please, Apple, update the iMacs to have a matte screen option. Or at the very least, use glass with anti-glare coating. I will never buy an Apple computer until I can buy one with a matte screen!!

  870. 912 Harv
    January 21, 2010 at 5:05 pm

    No diatribe, no passion, but with respect-

    I just wish Mr. Jobs could sit in my chair for one day, and then tell me what he thinks of the glossy screen.

    Like others, I am willing to pay for a matte display. But until then, I shall keep my money in my pocket and be amazed that the Apple’s senior management is deaf to needs of so many.

  871. 913 Shane
    January 22, 2010 at 1:12 am

    I will not buy any of the new iMacs until there is a matte screen option. I have already returned 2 monitors that had glossy screens due to increased eye strain, distraction, etc. iMacs will never be taken seriously by professionals until Apple provides the matte option. /signed

  872. 914 Claire
    January 22, 2010 at 4:50 pm

    For my last laptop, I waited until the new unibodies came out to see the specs on those, then – instead of getting the new model – I immediately purchased the discontinued early 2008 matte-screen 15″ MacBook Pro. The matte screen was the full reason; I would have preferred to get the newer model otherwise. This machine is going to remain in use until a matte screen for a smaller model than the 17″ comes out. I’d love a 13″ MacBook Pro with a matte screen.

    My aging 23″ Cinema Display is also going to be replaced this coming year. I’m waiting awhile to see if Apple finally updates the 30″ (and whether it will continue to have a matte screen) since that is a great deal for people looking for a SWOP monitor for graphics. But I’m probably going to end up with an NEC or Eizo instead. Both of these brands aren’t stupid enough to chase off their pro customers by using glossy screens.

  873. 915 Bob
    January 22, 2010 at 11:01 pm

    As a busy professional, I often scratch my head at some of the truly ridiculous things companies do to drive away established business. I hate to say it, but Apple seems to becoming one of these companies. I cannot understand the logic here. I am typing this response on my early 2007 MacBook Pro 17″ (with matte screen), connected to my 30″ Cinema Display (also a matte screen). I am looking to upgrade the MacBook Pro 17″ and will probably do so on the next refresh, UNLESS there is no matte option.

    I am a lifelong Apple user, who bought early and often from the 128k Mac on down. My office and home have significant use of large windows to allow natural light in the work area, augmented by as natural as possible artificial light. I have tested glossy vs. matte, and there is simple no comparison.

    Yes, the glossy sure is pretty, but pretty dysfunctional if you are not young with 20/20 vision, or haven’t worked long days in front of your computer in a constantly changing lighted environment. Please, Apple, allow and expand the choice of glossy vs. matte in all offerings. Your loyal customers and stock price will thank you in the long run.

  874. January 25, 2010 at 3:05 am

    Is there something about LED technology that won’t work with a matte screen? If not, please explain why matte screens are no longer insanely great.

    While we’re at it, I’d like to get one for my iPhone, too.
    Hope to see a matte iTablet on Wednesday 🙂

  875. 917 Stylist FCK BYI 156
    January 25, 2010 at 4:07 am

    Apple, c’mon already, offer the matte option again….

  876. 918 Nick
    January 27, 2010 at 10:51 pm

    “I don’t have to change myself to fit the product; it fits me.” Jonathan Ive, Apple iPad Informational Video. EXACTLY, Jon! Now, do the same for the iMac and offer a matte screen version for those who don’t want to have to change their clothing, their living spaces, their workplace furniture and room layout, etc., in order to try to accommodate unnecessary glare and reflections.

  877. 919 Simon Stewart
    January 29, 2010 at 12:25 am

    Yes, I need a 13 inch MacBook Pro with MATTE screen because it really MATTERS a lot! I won’t go glossy eyed ever! Apple, Please respect the consumer and resolve this core question…NOW!
    Simon.

  878. 920 Jeff
    January 30, 2010 at 6:57 pm

    Below was feedback I submitted through Apple feedback page, here: http://www.apple.com/feedback/macbookpro.html

    Have a 3 yr old MacBook Pro 15″ with matte screen – most marvelous screen ever. I can use [the matte screen] on my deck in direct sunlight. But time is quickly approaching for a new laptop. The 15″ MacBook Pro is too large and I’m itching to get a 13″ MacBook Pro, but won’t until it is available with a matte screen. I was at an Apple store last evening to compare the 15″ with glossy and antiglare and antiglare seemed to be as good as my current matte screen. I know there are many out there screaming for matte, and I don’t understand why Apple seems to enjoy yanking us around on this, not to mention losing customers. (Even Marie Antoinette didn’t go so far as to say the peasantry should be limited to chocolate cake only.) I have about another two months before I have to pull the trigger, and unfortunately if there is no matte 13″ MacBook Pro by then, I go with a Windows 7 PC, probably Lenovo. Don’t lose your mojo (to Lenovo), Apple.

  879. 921 macmatte
    January 31, 2010 at 3:19 pm

    I am close to spending a few hundred dollars to increase the size of the hard drive on my 2.16 GHz iMac – only because it has a matte screen.

    Apple, if the new iMacs had a matte screen, I would GLADLY have spent a few thousand dollars to buy the latest top range iMac, because I can write it off as a business expense.

    For my professional work, I stare at the computer screen for most of the day – and I will not damage my eyes by having to look at a glossy screen all day.

    I have used glossy-screen iMacs before. From my experience, the glossy screen is ok when the room window is perpendicular to the iMac glossy screen, i.e. minimal reflections on the screen. In fact, I admit that the glossy screen, under those lighting conditions, is rather good – sharper, cleaner than a matte screen under those lighting conditions.

    But in my work office, the sun-lit window is directly behind my desk, and it is not possible to re-arrange the office to arrange the screen pointing away from the window (if you see the office, you’ll know what I mean).

    From a picture in TIME magazine, showing Apple’s top brass, their offices seem to be deep in the bowels of the Apple complex, with few sun-lit windows. I suspect, therefore, that the top brass have no daily practical experience of what it is like to use these glossy iMacs right next to a sunlit window.

    For instance, look at this photo of Jonathan Ive

    Not a window in sight. Jon Ive has no idea what it is like to use a glossy screen in a sun-lit environment.

    no windows

    • 922 Bryan Sproles
      March 22, 2010 at 10:31 am

      Just look at those reflections on the glossy screen … that’s bad enough!

      I could just imagine having to see the overhead lights reflected in the screen. It’s a terrible nuisance, and I hope Apple decides (eventually) to offer matte screens on all their models.

      -Bryan

  880. 923 Ben Mattison
    February 2, 2010 at 6:40 pm

    I’ve been using an iMac G5 for the last five years. I would buy a new iMac in a minute if it had a non-reflective screen. Please bring back the matte iMac!

  881. 924 Brantlea Scruggs
    February 8, 2010 at 5:23 am

    I was perplexed at Apple’s decision to go with the glossy screens in the notebooks and iMacs and then Cinema Displays. I work in photography where we rely on our monitors in the most crucial way for color accuracy.

    While I am relieved that the Macbook Pro is still available in some configurations with a matte finish, I am still furious that we have such limited choices. That we have been left in this situation by a company that was fiercely supported for years by the graphics and photography industry is really perplexing. Many photographers and graphics professionals simply don’t need or cannot afford the higher-end Macbook Pro and it is squeezing them into difficult decisions about whether to abandon the Mac OSX platform, change their choice of workstation, or just making it downright burdensome to work with a glossy-screen model.

    I really do hope that Apple with turn around on this. In the meantime, I’m thankful that I don’t have to purchase a new workstation and that there are other -cheaper and better- monitor options.

  882. 925 James Vandernaald
    February 8, 2010 at 3:57 pm

    I’m sitting here trying to talk myself into replacing my “early 2009″ iMac 24″ with the new 27″ model, but I read in the latest CNET review that the 27″ screen is even more glossy than the one I have. Since I have a large window behind my desk, I am annoyed by the glare. I think I’ll wait until there is a matte screen option for the 27”. So, one sale lost for Apple (and another sale lost for eBay.

    Jim

  883. 926 John
    February 8, 2010 at 4:14 pm

    I’ve been a Mac fan since my beloved Powerbook 2400. I recently piloted a glossy 15″ MacBook Pro and quickly returned it for an anti-glare display. I live and work in an environment with a lot of windows, and the glossy display was a distraction at best.

    Being able to compare the two displays back-to-back, glossy and anti-glare, and even side-by-side, there is no brightness or brilliance lost in the anti-glare display – only better clarity and more precision. I suppose if you only watched DVD’s on your computer, the glossy might be okay, but if you need a computer for any careful work–engineering and architecture–the anti-glare display is the only way to go.

    Now I’m looking to upgrade my experience with a larger external display, and while the 27″ iMac is attractive, the glossy screen is a show stopper. I’ll have to regress to old technology–the 30″ cinema display–while Apple still carries it.

    Mr. Jobs, please provide the creative community with the new anti-glare technology we need!

    John

  884. 927 Cath
    February 9, 2010 at 12:14 pm

    Please bring back the matte screen for iMacs, please

  885. 928 John
    February 10, 2010 at 4:03 am

    I would own an iMac right now, and it would be in the little kitchen nook I had built for one, if it weren’t for the bay of windows behind the nook and the iMac’s glossy screen. I love walking into a Mac store on sunny days and pointing out to the ‘geniuses’ that you can’t see the iMacs’ screens.

  886. 929 Tony
    February 11, 2010 at 1:16 am

    I’m considering buying an iMac right now, but the glare off the monitor is really making me have serious second thoughts.

  887. 930 Nicholas
    February 13, 2010 at 12:25 am

    I have a new 17″ MacBook Pro with matte screen and I love it. I was thinking of buying a new iMac for my mom but since no matte option is available I will go for new Sony laptops (with non glossy screen).

  888. 931 Hunt
    February 13, 2010 at 7:55 pm

    Reflective screens cause eyestrain because the reflected image is ever so slightly out of focus compared to the computer or TV created image. The only solution is to apply a matte film. The computer, TV and LCD makers are refraining from doing this because glossy screens – like a glossy wax job on a car – are more appealing than the dull matte (but very functional!) matte screens.

    People in general are basically ignorant about the long term effects of glossy displays. Most people have never grown up using horrible glossy CRTs, and have never experienced the trouble they caused due to their reflective nature. Another point is that CRT’s are not exactly portable, (outside the early Mac’s) so glossy displays on portable devices has caused its own new set of problems as evidenced by the numerous posts and complaints.

    Apple, as observed by the recently announced iPad/computer device, is moving towards touch screen computers where the monitor doubles as a portable device. The iPad has a reflective surface, which will make using the device difficult as evidenced by this article in the New York Times after they reviewed the device. (Steve Jobs showed it off to them and a bunch of other media types in NY)

    “Apple’s latest IPS LCD screens include extremely wide viewing angles, but the reflective glass on the screen could be a hindrance in brightly lit situations.”

    http://bits.blogs.nytimes.com/2010/02/12/do-e-readers-cause-eye-strain/?partner=yahoofinance

    Having a matte screen on a touch screen device might be difficult, also combined with the fact that nearly the entire computer and TV industry has been leaning towards these glossy displays because they are more attractive in the stores, and not everyone has a problem with them.

    It will be interesting to see if applying a matte film to the iPad will work with its touch screen sensors. But I do know there are ‘less than 1 percent’ surface reflective glass and acrylics available (the military uses them) for computers and touch screens that would give all the sharpness and clarity, but a lot less reflections.

    The reason why it’s not used is because glossy LCD’s and plain glass and acrylic is CHEAP.

    Since this problem is industry wide, I think the only solution is for the government to act in the interest of the health and welfare of its citizens to force the industry to make the changes for the better.

    I urge people to contact their respective health government agencies to provoke change.

  889. February 13, 2010 at 9:14 pm

    I thought about buying a MacBook in 2007. Instead I bought a DELL Latitude 830, because of the matte screen. I am very satisfied (over 2000 pages translated without injuring eyes).

    I thought of buying an Apple monitor … Instead, I decided for an EIZO 21″, because it was matte. Not very happy, but no eye injuries.

    Now I have to decide once again between a DELL desktop and the iMAC 27″, both with i5 processor, but the latter one has a glossy screen…

    Apple, please offer us a MATTE screen, then there will be no doubt any more, … even though Dell provides up to 5 Years warranty and Apple only 3, even though we are very-very disappointed about Windows.

    Thanks, Vello, Estonia.

  890. 933 Bryan
    February 14, 2010 at 10:49 pm

    I wrote my thesis on an Apple IIe with a monochrome green monitor, and have owned practically every generation Apple since. G3, G4, System 7, 8 and 9, toilet seat orange iBook, white iBook and most recently a MacBook Pro with a glossy screen.

    I have used the glossy-screen MacBook Pro now for over a year and I would ditch it in a heartbeat for a matte display.

    My computer is a tool. I spend long hours in front of it and I need to be productive with it. I don’t watch movies and I don’t play computer games and I don’t care about “BlueRay.” I do some photo editing, scanning and graphics where color balance, accuracy and consistency is important, but mostly word processing, email communication and web based research. The glossy screen on my MacBook Pro is only tolerable because of its portability and my usual ability to move, reposition my seating or simply leave the room to rectify the annoying glare. I find spending similar times in front of the MacBook Pro, compared to my Dell laptop or PC’s at work, my eyes are much more fatigued after the using the MacBook Pro.

    I am ready to upgrade my desktop to the new iMac i7, but after several trips to the Apple store, I have decided not to, because of the glossy-only option. I have waited because I felt certain that Apple would rectify an obvious deficiency and at least offer a matte screen option. I would be willing to pay extra for the matte screen were it available, but resent the possibility that I would even have to.

    Although history does not speak well of Apple listening to the customers that have kept them in business over the years, I remain hopeful. I would suggest to Apple that a matte option be included for those of us who rely on these machines to make a living. I sail for relaxation and entertainment. As for the iMac purchase, I will wait for the next upgrade, and if matte is not available, I will look to a Windows machine solution.

    Regards

  891. 934 Philip
    February 16, 2010 at 7:09 am

    I would like to purchase a 13″ MacBook Pro or a 27″ iMac, but continue to wait for a non-glossy screen option. I’ve owned just Macs for years, would like to keep it that way, and would pay extra for a matte option. Apple, do the right thing!

  892. 935 Paolo Rossi
    February 17, 2010 at 10:25 am

    Hi everyone (from Italy),

    I’m a PC user but ready to switch to Mac.
    I’m totally in love for the iMac.
    I would buy it immediately; but I will not because of the glossy screen.
    I hate it. It is against nature because my eyes protest every time after 10 minutes.
    Please, please, please, Apple, give me the choice to have a matte screen. I would pay with so much pleausure the extra money for this option.
    Apple, consider that I want to give you my money but you are refusing it.

    I WANT A MATTE IMAC

  893. 936 macmatte
    February 19, 2010 at 6:56 am

    In a recent Wall Street Journal interview, Steve Jobs said: “We don’t spend a lot of energy on old technology.”

    The upside of this revolutionary thinking is what makes Steve the iconoclast that he is.

    The downside of this thinking makes Steve deaf to the pleas of people who need tools to just get a job done.

    e.g. the need for a computer that does not exacerbate eye strain.

    If Apple throws out old technology (which was kinder to eyes), and brings in new technology that exacerbates eye strain — simply because they’re addicted to new technology for the sake of it, then that is putting their addiction for visionary glory ahead of producing tools that meet the customer’s need.

    That would be selfishness.

  894. 937 Fred Henderson
    February 21, 2010 at 10:19 am

    The glossy screen is a huge mistake. Apple, please bring back matte screen for all models!

  895. 938 Peter Frank Huizinga
    February 21, 2010 at 3:49 pm

    Dear Apple,

    After many years, I decided to change from a Window computer to an Apple. I have been in the software development branch for a long time. The first year I worked with a reflecting monitor screen. Within a year I had to wear glasses. My eyes proved to be too sensitive to work with this glossy monitor. So it was switched to a matte one. From then on I had no problems anymore. And so it has been for the next 24 years. It never has been a problem to find a good matte monitor.

    And now that I decided to change to Apple (my brother has been a fan for years), I had to find out what would be the best model. Well, that was an easy one. The iMac 27″. Almost everything on it was right – LED display, cordless keypad, you name it. But to my huge surprise and disappointment, the screen is more reflective than any screen I ever saw. I asked the dealer whether there is an option for a matte display. No. Why not? This is terrible. I haven’t been sitting for 5 minutes behind the iMac’s glossy screen and I feel my head and eyes already tiring. And I have to work behind it all day. This one is not an option. It feels like going 25 years back, when everything had to be found out from experiment and experience. How about ergonomics for professionals? Didn’t Apple learn anything from 25 years about screen-use? Yes, well, sorry, we don’t understand either…

    So I went back home, looked for anti-reflection material. I found Vicuity from 3M. Good material but it has to be replaced every 1.5 year or so. And every time you have to invest some $100.

    Thinking about these financial implications of the very unprofessional glossy screen I decided not to buy the iMac 27″ or any other Mac until the matte option will be on the market. It’s a matter of principle.

    So dear ones at Apple, if you want to sell your stuff to me (and so many others), change your policy. I will be the first to buy the iMac 27″ when the matte screen appears. If you wait too long, I will switch back to the Microsoft Windows line (against my will).

    Kind regards,
    Peter Frank Huizinga (Netherlands)

  896. 939 Jeff Johnson
    February 22, 2010 at 6:21 pm

    Dear Apple

    I am a graphic designer and have been using Apple computers since IIcx days. I currently use an Apple G5 with Apple 24″ matte-screen Cinema Display – love it. However, it is time to upgrade.

    I rented an iMac 27″ for a weekend to try – I hate the glossy screen – eye irritating glare and will not buy.

    To go with a Mac Pro, I have two display choices from Apple: the oversized (for me) 30″ matte or 24″ gloss.

    I called Apple customer service to ask if they have decided to get out of the display business.

    I find myself looking at Dell, HP, Planar and other alternatives because there is no matte display currently available from Apple suitable for my needs. I am very interested in the iMac with a matte screen. So I wonder, if the MacBook Pros can have both matte and glossy screens – why not the iMac?

    Thanks for all you do,
    Jeff Johnson

  897. 940 Steve Steinitz
    February 23, 2010 at 9:56 pm

    Please add me to the petition to Apple to offer matte screens. I just bought a ClearCal film which helps the glare — but it introduces optical color and shape distortion.

    Best regards

  898. 941 macmatte
    February 24, 2010 at 10:20 pm

    Apple’s focus:

    http://www.businessinsider.com/how-apple-keeps-its-laser-sharp-focus-2010-2

    “Cook said: We are the most focused company that I know of or have read of or have any knowledge of. We say no to good ideas every day. We say no to great ideas in order to keep the amount of things we focus on very small in number, so that we can put enormous energy behind the ones we do choose. … That’s not just saying yes to the right products, it’s saying no to many products that are good ideas, but just not nearly as good as the other ones.”

    MacMatte comment: This is probably how Tim Cook justifies Apple not offering matte screens, “We need to focus. Too bad if we can’t include matte screens”.

    A matte screen is not an idea that can be discarded to focus on other better ideas. Rather — Apple, what you start, you need to finish. You focused on an iMac, and now that idea needs to be designed in such a way that it does not damage the health of its users. It is POOR FOCUS to offer a product which damages users’ eyes.

    If matte screens are an idea, sure, Apple, discard it for better ideas.

    But if the idea you’re focusing on is the iMac – then that focus needs to include the user’s experience, and users here are telling you that the design element of that product is producing eye strain for a substantial minority of your users.

  899. 942 Pete
    February 28, 2010 at 8:20 am

    I will never buy a glossy-screen Mac. I have a 17 inch MacBook Pro; purely because it had a matte-screen option. I was happy to pay a little more for the matte option.

  900. 943 Shady
    March 1, 2010 at 5:47 pm

    I have a pre-unibody 15″ Macbook Pro, matte of course. I will never, ever buy a glossy. I am very, very interested in a 13″ Macbook Pro, but am just waiting for Apple to add the matte option. Too bad Apple prevents users like me from giving them my business because they do not offer consumers options that are more desirable and more healthy. I hope to make my next computer an Apple purchase. But, that depends on Apple . . .

  901. 944 Tim
    March 2, 2010 at 6:00 am

    Yeah. I’d like a matte screen for free.

  902. March 8, 2010 at 9:32 pm

    With the impending death of my laptop PC, I was considering switching to an iMac, but the high-gloss monitor is a definite deal-killer. I really do not understand the thinking behind Apple’s decision to not offer a matte screen option. I guess, with some reluctance and sadness, I will get another PC — and wait for Apple to wise up.

  903. March 10, 2010 at 10:58 am

    I’m all for a matte screen – I currently have to use a 24″ glossy iMac at work, and the glare from the windows and lights drives me nuts.

    I don’t consider applying an anti-glare film a suitable solution.

    Since the screen cover of the iMac is removable, surely some other company could come up with a replacement matte part??

  904. March 10, 2010 at 1:00 pm

    I really need a matte screen, and I’m willing to pay extra for it.

  905. 948 Raphael Rosalin
    March 11, 2010 at 1:33 am

    Please bring back the matte screen.

  906. 949 Joseph Harrison
    March 12, 2010 at 5:02 am

    The best compromise would be a non-reflective coating like on lenses.

  907. 950 Jack Calvin
    March 13, 2010 at 9:33 am

    Apple definitely left the graphics community out to dry on this one. As far as I know, no one stares at a computer screen longer than us. I typically put in a 15 hour workday sitting at my computer. My record was 39 hours straight for one particular project – with only one 30 minute food break! I’m not bragging here, just trying to make the point that our eyes are our livelihood – and we need to be cognizant of our eye health. But even if you take a 10 minute break every hour to rest your eyes and even if you do eye exercises that vary your visual focal length, if your eyes are fighting the reflection of your computer’s glossy monitor, the eyes are gonna be toast. Most of us don’t have the option of rearranging the windows and light sources that are behind us, and none of us want to throw a black blanket over our heads and our Mac. The headaches, the eyestrain, and the mental frustration of dealing with those glossy monitor reflections for intense graphics work is simply unbearable.

    Apple, we need a matte screen option on all Macs. Period. Please!!!

    Anti-Glare/Non-Glare Glass DOES exist. Just do a search for it online. I’m not referring to non-glare plexi-glass or acrylic; I’m referring to actual glass. The technology exists to put an invisible and permanent coating of particles (via a technique called “magnetron sputtering”) on a glass surface that allows for 99% transparency, but that eliminates up to 99% of the glare. Museums use this glass all the time now for their exhibits. I agree, putting a nice big piece of strong glass over a Mac monitor makes it look slick, sexy, and easy-to-clean, and not to mention makes it a great layer of protection for the monitor. So keep it on there – just use the Anti-Glare/Non-Glare option that’s already available from selected glass manufacturers – and then charge extra for it if you need to, like you do with your current MacBook Pro line for it’s matte screen option. (I love my matte-screen MacBook Pro, but would also love a nice, protective layer of strong glass over top of it, without the reflections …)

    I would LOVE to buy a new iMac 27″ – but won’t because of the reflective glass. I would LOVE to buy a 24″ Apple Cinema Display to hook my MacBook Pro up to, but won’t because of the reflective glass. I would LOVE to buy a 30″ Apple Cinema Display, but won’t because well … it’s specs are seriously outdated now and it needs to be retired and given a major update/refresh. I’d love to buy a Mac Pro, but I just don’t need that much power, they’re too expensive, and then there’s the monitor issues again (either outdated specs or the reflective glass issue.)

    Well, there you have it, Apple. My vote is for Non-Glare Glass!

    Hey, Apple, remember that great TV ad you guys put out in 1984 for the Macintosh computer? – the one with the nod to George Orwell’s 1984? – the one with the woman running up to the giant computer screen and throwing a hammer at it to make it shatter into a billion pieces as she screamed out in defiance? Well, this petition is our hammer being thrown at the giant, glaring, reflective computer screen on all your new Macs!

    !Viva La Non-Glare Revolucion!

  908. 951 Lindsay
    March 15, 2010 at 2:48 am

    Today I bought a used (like new) laptop from my cousin. My current laptop has a glossy screen (which I always hated, but I needed a computer). This new one does not have a glossy screen. It is amazing! Immediately, my eyes feel relieved. Much less straining is required. I swear that using my glossy laptop has made my eyes worse (well, if they could get any worse!). While I wanted to buy an iMac (and still do), I did not (and will not) because of the missing matte option on the 27″ iMac. I’ll have to make due with this Dell PC until a matte option is available. Apple, please don’t make me wait to long!

  909. March 15, 2010 at 3:25 am

    Apple, I want a non-glossy Mac screen. PLEASE!

  910. 953 Per
    March 17, 2010 at 2:41 pm

    I tried out the 27 iMac but had to send it back after 2 days. These glossy screens are eye killers.

  911. March 19, 2010 at 4:36 am

    I’ve been waiting for 2 years for a matte LED 30 inch. How hard is it for Apple to develop a 30 inch LED at 2560×1600 res? Glossy is not for me. I prefer matte displays.

  912. 956 Marta
    March 19, 2010 at 1:51 pm

    I’m dreaming about a non-glossy screen. Apple, please make my dream come true!

  913. 957 Jim K.
    March 19, 2010 at 2:25 pm

    As a pro photographer I will never buy glossy. Apple, please offer a good matte screen on everything – my 30″ matte is great!

  914. 959 Magnus
    March 19, 2010 at 4:09 pm

    I don’t really think it’s a big problem that the glossy screen isn’t default (IF Apple makes it possible to upgrade to a matte, for a reasonable price), but if Apple offer the option to upgrade to a matte-screen, couldn’t they at least make it a bit good-looking. The unibody-MacBooks’ matte-option with an aluminium frame – what were they thinking. Make a good (function=matte) and a good-looking screen and sell it as default.

    Let the buyers decide whether or not they want a glossy or a matte one!
    Which one we’ll choose is obvious…

  915. 960 Renee Besta
    March 19, 2010 at 11:27 pm

    It appears that Apple has been slowly abandoning the professional market, much to my dismay. This is a very wrong-headed decision that will cost Apple in the end. Glossy screens are not just bad because of eye strain and the reflections, but because they are notoriously difficult to both calibrate and profile. In addition, when working on images, glossy screens always make images appear “sharper” than they really are, making the process of sharpening quite difficult no matter how it is done. Whether using Photoshop, Lightroom, Nik Sharpener or other software, it is a major pain trying to determine how sharp your image really is. If you are a graphic designer and photographer like me, it is simply unacceptable that Apple is bowing down to the consumer market lately and seems to ignore their original core customers that want and need a matte screen and updated Mac Pro machines. We are not gamers, etc. but pros who need matte screens!

    It is inexcusable that the LCD line has not been refreshed for pros in eons, and that Apple dropped the popular 23 inch Cinema Display. So your only option is the $1800 30 inch display. Nuts! Apple are also behind in updating the Mac Pros. Seems all the attention is on iPod, iPhone, iMac, and iPad, etc. while the professionals are left in the dust. Again, I will NOT be purchasing any Apple LCD Display unless it has a matte screen. I can buy better and less expensive ones from NEC, LaCie, etc. that actually cover more of the Adobe RGB color space, another problem that Apple will not address. They refuse to state in their specs how much of the color space is covered. When I speak with tech support, I am told that Apple’s managers tell the reps to tell customers that they can search the web and find this information out. Ridiculous, as any decent manufacturer of good graphic displays states in their specs what percent of the RGB color spaces are covered. I am afraid Apple is slipping away from the pro market in favor of the basic amateur consumer market.

  916. 961 Joe the photographer
    March 20, 2010 at 3:55 am

    Dear Apple,

    Please offer a matte screen option for all computers in your line. It is a matter of eye health and simple good viewing. The reflectivity of the glossy screen is very irritating and results in headaches and eye strain for many users.

    Thank you for considering and, hopefully, addressing this issue.

    Sincerely Joe.

  917. 962 Bryan Sproles
    March 22, 2010 at 10:26 am

    I’ve been a very satisfied Mac user for the past 2 years with my Mac Pro. Wait, a new user bought a Mac Pro as his first Mac? I sure did. I can’t bear looking at a glossy screen all day with the iMac. Glare and reflections are extremely bothersome, however saturated and beautiful the display might be.

    Speaking of saturated colors, I use Photoshop quite a bit (non-professionally) to color-correct images, and it’s absolutely useless on a glossy screen. First there’s the distraction of reflections, and the saturated colors make it nearly impossible to *accurately* color correct an image.

    Why did I buy a Mac Pro instead of a Mac Mini? Because the Mini is far too underpowered for my needs, and the Pro is the only desktop Apple currently makes which is capable of handling my workflow *AND* allowing me to use a matte screen.

    As several others have said here, go ahead and charge maybe an extra $50 for your time and trouble to offer matte screens to those who want them (and I’ll bet you see the matte sales go to nearly half, when people see that they actually have that choice.)

    Glossy screens are beautiful, but they have more “cons” than “pros” to a LOT of your customers.

    Sincerely,

    -Bryan

  918. 963 Cameron Balch
    March 22, 2010 at 5:55 pm

    I am in the market for a new iMac and will not purchase one until the screen is available in matte. It’s a shame because the iMac is perfect for my needs except for the fact that I dislike the glossy screen feature. I own a 15″ MacBook Pro with a matte screen and it is much easier to use because I don’t get the reflection that I would with the glossy screen.

    I really hope that this petition reaches Apple and hope that they will do the right thing in allowing customers to select the matte option for the screen because not only will it increase sales, it will increase customer satisfaction.

    Cheers,

    Cameron

    • 964 macmatte
      March 23, 2010 at 3:31 am

      Cameron, at various milestones of number of petitions, the URL of this site is emailed to Apple to update them on the progress of the petition.
      regards
      MacMatte

  919. March 24, 2010 at 9:56 am

    I can’t upgrade my company’s designer workplaces to new iMacs, which otherwise are PERFECT machines for our needs, except for the stupid glossy screens.

    Don’t screen manufacturers (and Apple itself) see difference between LCD and CRT in the matter of reflections? THEY ARE NOT THE SAME. Reflective CRT is somewhat acceptable due to little curveness of the front surface (whereas the reflective, flat LCD acts as a reflective mirror). Reflective LCD is a total nonsense!

    APPLE, STOP THE GLOSSY MADNESS!!!

  920. March 24, 2010 at 3:18 pm

    My only reason for buying a Mac over a PC is the Mac’s huge benefit for graphic work. I love Macs, and I’m buying one very soon. However, Apple can forget me ever buying one with a glossy screen! Software benefit or not, I’d buy a PC.

    Currently, I am writing this from a free netbook my school has provided me with. I used it from 9AM-12:45PM, had a break and started again now at 3:15PM (it’s 4:10 at the time of writing). My eyes are very tired and runny. I feel a headache emerging (for the 4th afternoon in a row) and I keep rubbing my eyes/wiping away tears caused by eye strain. Some days I have to use a glossy screen from 8AM-3PM, and afterwards my eyes feel awful. Nearly all my class mates with glossy screens say the same thing.

    I can’t even imagine having to use this type of screen for graphic purposes. Because of the amount of concentration, attention and focus that type of work requires, gloss and work would NOT mix.

    Sincerely,
    Kjersti.

  921. 967 Matteo
    March 26, 2010 at 10:22 am

    Hi everyone,
    I would like to buy an iMac but I’ll never do if the screen is glossy.
    I could pay 100 euros extra for a good matte screen.
    I don’t understand why Apple doesn’t listen to the thousand of people who can not work with a glossy screen.
    Let me pay for it.
    Just like they offer the matte screen on the MacBook Pro.

    C’mon Apple listen to your customers

  922. March 26, 2010 at 2:48 pm

    Dear Apple, I have been a constant user and advocate for Apple products since 1986, which have given the creative world an interface that enables a wonderful workflow and vast potential.
    For years I have relied on my excellent 23″/G5 quad computer.
    I need to upgrade to Snow Leopard. I want to buy two of your 27″ iMacs but I will not because of the glossy screen.
    I have a glossy MacBook Pro and I cannot work on it.
    My eyes are my livelihood and I cannot believe that Apple has ignored the clear advice here and elsewhere.
    Apple, get your act together on this – you have a reputation for groundbreaking products, don’t blow it now.
    Paul Stickland

  923. March 26, 2010 at 4:00 pm

    I am a big Apple fan and have been using Apple machines since day one. I currently use an iMac with a matte screen and would very much like to upgrade to the new iMac. However, I work with text in a very lightspangled environment and, although I have tried on colleages’ iMacs, I simply cannot work on the glossy screen. Tilting it up out of the reflection is just not an option. So Apple, please bring back a matte-screen iMac and I’ll go out and buy one tomorrow!

  924. 970 André S.
    March 28, 2010 at 11:51 am

    There’s an interesting article on TUAW: http://www.tuaw.com/2010/03/27/macbook-pro-spotted-on-caprica/
    reporting a unibody non-glare MBP appearing on TV. Even there, it is not the glossy one that is used.

  925. 971 Deejay
    March 28, 2010 at 11:48 pm

    Hell, I’d pay $200 extra for a matte screen. I seriously don’t care how much – I just want my eyes to not feel like sh#t after using the computer for more than 20 minutes.

    I use Apple computers because they’re great for my music production work. I don’t need something as powerful as a Mac Pro for my home productions, but there’s no way I can work on a tiny laptop screen – even a 17″ MacBook Pro can’t cram all the info that I need open onto its screen.

    The iMac is a great computer – best bang-for-the-buck deal out there. Except of course this stupid laser-beam-mirror-of-a-glossy-screen that shoots intergalactic gamma rays at my eyes every time I stare into the monitor at the wrong angle.

    Seriously, right now I think my only options are:

    1) somehow attain the (magical) skill of being able to compose, record, and mix a song in 20 minutes (just enough time before my eyes start to hurt from the glossy screen);

    2) buy non-Apple products (computer, monitor, and software) and start learning how to use non-Mac recording software (I’ve never done any music production on a windows-based system);

    3) buy a new iMac, and find some 3rd party glass manufacturer to make a custom anti-glare glass panel that can replace the glossy one.

    I think about #3 all the time, but the thought of buying such an expensive computer to then emaciate it and void its warranty frightens me too much. #1 is not gonna happen any time soon. #2 is my most likely option, and it makes me want to puke in my mouth.

    Please Apple, give us an anti-glare option on your famous iMac. It has proven itself a successful product, I think you can afford to give us the option now!!

  926. 972 Ben B.
    March 29, 2010 at 11:46 pm

    I’ve been waiting to spend my money for years now … suffering with an antiquated PC. Please, Apple, listen to your customers and offer a matte option on the iMac. I’d even spend a few bucks more for it.

    I own a MacBook Pro at work with the matte screen, and it’s heaven.

    I’m almost ready to buy a used Mac Mini and use an old Dell matte-screen monitor. It won’t look pretty, but at least I won’t get headaches.

  927. April 1, 2010 at 12:11 am

    Ditto to what everyone’s already said. I check the Apple store every once in a while to see if matte is available on the 13″ MacBook Pro, but nothing yet. So dumb.

  928. 974 Philippe K
    April 2, 2010 at 2:34 am

    Hi,

    I am a pro photographer who needs to upgrade my iMac and cannot and will not do it until we can buy a MATTE screen on an iMac!

    Apple, listen to your customers and advocates. Bring the matte screen back, the same way it came back on the MacBook Pro – I bought one the day the matte screen came back …

    Thanks

    Philippe

  929. 975 seth gordon
    April 6, 2010 at 3:43 am

    Hello Cupertino,

    I’ve been using Macs personally and professionally since 1993, and am a happily loyal Mac customer…

    I’ve got to tell you honestly that not having the option for a mate screen on ALL of the MacBook Pros is both enraging and insulting.

    I refuse to use a glossy screen — yes, I’ve tried them, plenty have them, I absolutely abhor them.

    Honestly, Apple, with all due respect, WTF?? So now it is an option on the 15″ and the 17″ MacBook Pro, but still not on the 13″?? Will the sky fall if you just make life easier for people who WANT to give you their money but hate glossy screens?

    Like others have said, I enjoy sitting in a rocking chair in my living room using my laptop … Ever tried that with a glossy screen?? It’s feels like being on an amusement park ride.

    I really need a new computer now, and want to go with a 13″ MacBook Pro with external LED matte monitor … I probably can’t wait for the eventual (?) matte option on the 13″ … So now, for the first time, my experience when buying a new Mac will not be the giddy as a schoolboy experience it has always been, but rather, bittersweet … Thanks.

  930. April 6, 2010 at 5:47 am

    I prefer matte as a hobby photographer 🙂 please Apple!!…

  931. 977 Jesse W
    April 6, 2010 at 7:52 am

    Glossy screens are rightly associated with cheap Windows PCs. I was greatly put off when Apple introduced glossy screens a few years back. The designers at Apple seem to think that the iMac and large displays must have glossy screens, but this is a mistake. All Apple would have to do is offer customers a choice and they would see that a majority of people would choose matte.

    Definitely offer matte screens on MacBook Pros or I won’t buy one.

  932. 978 John Keys
    April 6, 2010 at 2:55 pm

    A glossy screen is the reason I have not bought an iMac for several years now. I do have a Mac Mini where I can use a normal matte screen. I would prefer an iMac, but don’t want the reflections from the window behind my desk. Apple normally takes pride in offering great hardware design, but the glossy screens are a crass exception to the rule!

  933. 979 Ivan K.
    April 6, 2010 at 3:50 pm

    I have two Macs. Both fine examples of excellent engineering and very reliable. However, the iMac’s highly reflective glossy screen, despite being permanently positioned so as to avoid as much light as possible, is mostly a nuisance at various times of the day. I’m unlikely to buy any computer with a glossy screen again. Also, why not extend the matte option to MacBooks? Not everyone who wants a matte screen on a laptop needs the size nor the power of the more expensive 15″ and 17″ MacBook Pros.

  934. 980 Dillyew
    April 8, 2010 at 6:47 pm

    Dear Mr Jobs, Mr Cook, Mr Schiller, and Mr Ive

    I doubt if you read to the end of this barrage of requests for a matte screen for the iMac, but we all have a valid request for them.

    I seriously need to be able to upgrade my G5 to run Snow Leopard and, whilst the G5 is expandable, it will not bring it up to date.

    Your Mac stores are a joy to visit, all glossy and shiny, just like the iPod and iPhone, but the iMac is where glossy should not be, certainly on the screen.

    Design-wise Apple products are unbeatable and which is why you have a loyal customer base, of which I am one since 1991 and my purchase of an LC, that is nearly 20 years of loyalty and five models down the line.

    Please do not lose sight of your loyal Mac followers – many more PC people buy Macs following enthusiastic recommendations and demonstrations from us, than are won over by just an ad.

    A matte screen will not destroy that wonderful design – go for it and please us all. 40% may have voted for a matte screen but that does not mean that the other 60% definitely want the shiny!

    I will struggle on with OSX10.4.11 in the meantime …. please listen and a silent roar of approval will be heard around the globe. Thanks for reading this far.

  935. April 9, 2010 at 1:43 pm

    I have a new 27″ IMac I7. I love the machine, but find the screen too painful to use. Because for some time I refused to buy a glossy screen, I avoided buying any new Mac products for the past few years. Then my matte iMac started having death throes and pushed me into an acquisition. I’m beside myself now with buyer’s remorse. After scouting for anti-reflective solutions, I found myself at the MacMatte website.

    As an environmental activist, I fully appreciate the sense of civil rights protest that is the theme of this site. I heartily agree that Apple is being oppressive with its glossy-only policy. We shall overcome!

  936. April 12, 2010 at 4:27 pm

    I got a new 15″ MacBook Pro and had its glossy screen replaced with a matte screen by Tech Reestore. Now it has the matte screen that a professional laptop was made to have.

    I’m looking to upgrade my iMac desktop. Unfortunately, there’s no options for a matte iMac. The iMac’s glossy screen is TERRIBLE for accurate editing of photos. I’ve been a loyal Apple user since 1993. This is the first time in my life I’m considering getting a Windows PC. It’s really sad that Apple has chosen the route of selling to the masses, and ignoring the creative community that has supported its company over the years.

    APPLE – please make matte options for your iMacs!

  937. 983 Per
    April 13, 2010 at 2:17 pm

    The new Macbook Pros were released today (13-Apr-2010). I am extremely disappointed that Apple still does not offer a portable laptop with a matte screen. The 15″ laptop is enormously large compared to my 12″ Powerbook which remains the latest matte screen portable laptop.

    I would gladly pay premium $$$ for a matte screen 13″ laptop. I will not pay anything for a reflective screen.

  938. 984 SFH
    April 13, 2010 at 3:25 pm

    I was hopeful that MAYBE Apple would listen and add an anti-glare option to the 13″ MacBook Pro with today’s updates. I have been sorely disappointed. Why Apple wouldn’t let their customers PAY EXTRA to have this option on their BEST-SELLING laptop is beyond me … It is in both the customers’ and Apple’s interest to add anti-glare to this and all their offerings.

  939. 985 André S.
    April 13, 2010 at 3:44 pm

    Today new updates of MacBook Pros were released by Apple. I love the option of the matte display on the 15” and 17” MacBook Pros. But where is the matte option on the 13” MacBook Pro? The 15” and 17” models are to big for my needs.

    I really, really WANT to update my old Powerbook G4 12” to a 13” MacBook Pro. But not with a glossy display.

  940. 986 Sylvain Milet
    April 13, 2010 at 5:25 pm

    April 13, 2010: new MacBook Pro updates, and still no matte display option for the 13″ MacBook Pro. We are sitting on the sideline waiting for that option to replace our 12″ Powerbook (the best portable laptop Apple has ever made, form factor-wise).

    Still waiting … and not buying.

  941. 987 Bob
    April 13, 2010 at 5:37 pm

    After seeing the new MacBook Pro refresh and no anti-glare on the 13″ I am upset. Even MORE upset that the antiglare on the 15″ model now costs 150 (a $100 increase) because you are forced to go hi-res at the same time. Apple, I want a 15″ standard res with anti-glare please.

  942. April 13, 2010 at 5:48 pm

    I prefer matte over glossy in a big way. All 5 of my computers are matte screen and they need replacing. There’s 5 units that can be sold right now… Think about it.

    -PORK CHOP

  943. April 13, 2010 at 6:23 pm

    I wholeheartedly agree with this petition for matte displays.

  944. 990 Marcus A
    April 13, 2010 at 7:13 pm

    For me It’s simple!

    1. I want a 13″ laptop
    2. The screen has to be matte antiglare – no glossy surface.
    3. Apple has only glossy 13″ screens
    Ergo: I wont buy Apple as long as the third condition is as this

    This is sad because otherwise I would love to buy Apples 13″ MacBook Pro.

  945. 991 Alex Y.
    April 13, 2010 at 9:45 pm

    I was a long time Mac detractor, due in large part to bad experiences with them in K-12 settings. However, over the past 5-10 years I have seen Macs evolve into what they are today – beautiful hardware, clean software and user-interface (UI), quality materials and solid (better than average, at least) support. And I am finally ready and eager to make the switch from Microsoft to Apple. I am most interested in a 13 inch MacBook Pro for writing on the go and perhaps some basic photo editing – my all-around machine. But to be saddled with a glossy-only option is a deal-breaker for me. I appreciate the beauty of the glossy displays, but will not sacrifice the health of my eyesight for shine. I hope Steve Jobs and Co. change their tune on this one. Otherwise, I’ll be forced to look elsewhere for my next computer. The consolation is, I guess, that at least I’ll save some money, then …

  946. 992 Jarra64
    April 13, 2010 at 9:48 pm

    Glossy works for some, but please Apple, give us the OPTION of matte across the entire line!

    I plan to buy a Mac Mini instead of an iMac – one of the main reasons being the glossy screen on the iMac.

  947. 993 Jake Cherub
    April 13, 2010 at 10:37 pm

    Apple, please offer matte screen options.
    I would have already added a 27″ iMac to my shop if matte was offered.
    I am a working fine artist.
    Thank you
    jc

  948. 994 Vu Bui
    April 14, 2010 at 12:35 am

    I too started to hate using my MacBook Pro 13″ anywhere but in a darkroom. I almost sold mine a couple days ago thinking I could get an update anti-glare 13″ MacBook Pro. I guess I have to wait for the next update with my fingers crossed.

  949. 995 Steven Christall
    April 14, 2010 at 12:55 am

    Apple, please offer matte screens for all of your laptop’s and desktop’s.

    I want to upgrade to a new 13″ MacBook but won’t with a glossy screen. Please stop me from buying a Dell

  950. 996 lou zitnik
    April 14, 2010 at 1:30 am

    I will not buy another Apple product with a glossy screen, and I really need one because I’m still working with my G4. Apple, please include matte screen option.

  951. 997 Adrian
    April 14, 2010 at 9:07 am

    SO much disappointment. The new MacBook Pros have arrived and still there is no 13″ Antiglare option. I have anticipated and waited for SO long for today and now have to resign myself to not purchasing a small laptop that can run Snow leopard. I desperately need a 13″ for travelling, so that I can store and review digital photographs. The 15″ is too big although that has the option of an antiglare screen. The 13″ would be ideal, but not with a glossy screen. Never. SO disappointed. Why Apple are so hung up on the instant appeal of glossy, which looks fantastic but is a pain to use due to reflections and eye irritation, I will never understand. Apple are doing themselves a real disservice, loosing the enthusiasts that recommend their products to Windows users and anyone else interested in buying a computer. Sadly the days of belief in an overall outstanding product are slipping away, as only 2 laptops in the MacBook Pro range have the matte screens that you can work on for a period of time, and no desktops have matte. Thankfully I still have a MacPro and 23″ Matte screen. Apple, bring in a 13″ AntiGlare option please.

  952. 998 Russ B.
    April 14, 2010 at 1:14 pm

    I run a video production/photography business.

    Often I have to show works in progress to clients at their locations – where I have no control over their lighting / window light.

    It gets confusing for the client, and quite embarrassing for all, when they can’t properly evaluate the image on a laptop glossy screen – because of glare.
    I used a glossy screen once in such a situation – that was the last time I ever will.

    I’m still using a previous generation MacBook Pro (matte screen), and will continue to until it dies. Hopefully by then, Apple will eliminate the discriminatory surcharge for anti-glare screens.

  953. 999 Annette
    April 14, 2010 at 1:27 pm

    I would also buy a 13-inch MBP if it came with a matte screen. Apple, please make it available.

    It shouldn’t be too hard. You already have the technology to make the anti-glare screens. You already make the 13-inch silver bezel from the MacBook Air line.

  954. 1000 Clayton Catching
    April 14, 2010 at 1:54 pm

    The lack of the anti glare option for 13 inch MacBook Pros is a slap in the face by Apple. I cannot see any possible explanation other than to up-sell Apple’s customers to the 15 inch model. Well, I wont be had. If a matte option does not become available in a few months I will be leaving Apple after 25 years.

  955. 1001 macmatte
    April 14, 2010 at 2:53 pm

    Bravo, we reached 1,000 petitions, and I did say, when this milestone was reached, I’d make a hardcopy printout posted by registered mail each to Steve Jobs, Tim Cook, Phil Schiller and Jonathan Ive. I’ve decided to wait till the next iMac update to see if the matte comes back to the iMac. According to the Mac Buyer’s guide at MacRumors.com the next iMac is coming soon. Also, Steve is presently distracted by the novelty of the iPad. Besides, by now, Apple has already made their decision on whether matte is coming back in the next iMac update. So let’s see. Meanwhile, let’s push past the next 2,000 milestone in the meantime. P/S I emailed Apple on the 1,000 milestone, so at least some one at Apple Inc. knows about this site.

    • 1002 Robert Esland
      April 14, 2010 at 3:11 pm

      There are about a thousand of us here, many of whom have taken the time to write our comment, on your promise to send the lot off to Apple at reaching 1000. If you now unilaterally change this, you’re doing exactly the same as Apple: not listening to those how support you.

      Should Apple not change its mind about glossy screens after 1000 petitions, it won’t do so after 2000 either. Therefore, it’s pointless to push past any next milestone. Print out the petitions and send the hardcopy off, as you have promised all along.

      Robert

  956. 1003 Bill C
    April 15, 2010 at 1:18 am

    Congratulations on 1000! But I must admit, I am disappointed that after all this effort to reach 1000, you are not doing what you said you would do. There is no time like the present. Please get all of our messages to Apple and to the people that can make a difference there. We need to be heard! Thank you.

  957. 1004 Saturn1217
    April 16, 2010 at 4:21 am

    I am not a photographer or video editor. I am not especially picky about the quality of my computer screen. But the glass that is used in the current generation of MacBook Pros (and iMacs) presents a usability challenge that is completely different from the regular glossy displays that were the original plastic MacBook. It is simply unacceptable that in perfectly reasonable usage scenarios, such as at my office desk (next to a window), I sometimes have to contort myself and my computer into awkward positions just to glimpse the contents of my screen through all the glaring reflections.

    I have been using this computer for months (13 inch MacBook Pro). I love this computer, but even after all this time, I am still very irritated by the glare. I will not purchase a computer over 5lbs because I need a portable yet powerful machine. The 13 inch MacBook Pro fills this role admirably. Apple clearly understands that the glossiness is an issue, or they wouldn’t have brought the matte option back to the 15 and 17 inch models. That Apple denies the matte option to the 13inch MacBook Pro is clearly a matter of greed. I can see no other reason for denying this essential option to their best selling portable. I almost wish I didn’t like OSX as much as I do, because I hate supporting a company with this kind of attitude.

  958. 1005 Cindy
    April 17, 2010 at 8:54 pm

    I need a new iMac, but I will not buy one with a glossy screen!! Graphic designers and photographers have always been Apple’s loyal market share, and now Apple are forcing us to buy machines we don’t need and external monitors from other companies. Why does Apple give people an option on the laptops and not on iMac’s? Apple obviously concedes there is a market for the matte screens. I’d be willing to pay a substantial amount for a matte screen although I don’t see why I’d have to. Come on Apple, don’t let us down!

  959. 1006 Anon
    April 18, 2010 at 7:30 pm

    I too shall not be upgrading to a new iMac until a matte screen is offered as standard.

  960. 1007 Dirk
    April 19, 2010 at 12:13 pm

    Enough has been said above and it has fortunately caused Apple to offer matte screens on the 15″ and 17″ notebooks. What I am still missing is a suitable matte-screen choice on the iMac which shouldn’t be that much of an issue since the outer glass panel is easily replaceable. Of all computer manufacturers, I would have expected Apple to be the first one to offer a proper anti-reflective surface coating on their machines.

  961. 1008 Chris
    April 25, 2010 at 5:20 pm

    I’ve been waiting, cash-in-hand, to buy a 27″ iMac for months now. And I’ll continue to sit and wait until one of two things happen.

    Either:

    1) Apple releases a 27″ iMac with an anti-glare screen. If this happens, I will be one of the first people to purchase the computer.

    Or:

    2) Apple releases a statement saying that they will NOT be making available an anti-glare option for their iMacs ever again. Then I will know for sure to stop waiting with the hope that Apple might one day care again about their customers who prefer matte.

    At this point, I don’t care which one it is. I just need to know so I can make a decision about my next computer.

  962. 1009 Roman
    April 26, 2010 at 9:14 am

    Matte screen for 13″ MacBook Pro please!

  963. 1010 Ben
    April 26, 2010 at 3:58 pm

    I want to buy a new 27″ iMac. I need one. Been waiting to buy it for ages. But the glossy nightmare that Apple offers is not an option. I’ve got my money right here Apple – I’ve saved it to buy an iMac. But if you choose to ignore the customers who’ve supported you all these years … well … I won’t buy one. If Steve Jobs is so good at giving what people want, then READ THIS Steve Jobs. We want matte back!!!

  964. 1011 Kevin C
    April 27, 2010 at 2:49 am

    The matte option on the recent MacBook Pro refresh, on the 15 inch model, is only available as a high resolution and expensive option. That is over a $100 – not the $40 it used to be. The reason some people were choosing matte was because it was easy on the eye – and now on the 15 inch screen they are obliged to have an eye straining high resolution display if they want matte! Incredible!

    The issue is with the MacBook notebooks – especially the 13 inch. If you want something relatively portable with a matte screen, Apple offers you no choice whatsoever.

  965. 1012 Alex Boeddie
    April 28, 2010 at 2:51 pm

    I really want the new iMac Quad core. It’s a beautiful machine, but there is no way I’m going to strain my eyes with a glossy display.

    I’ve read a few comments where people have mentioned staying with an Apple computer and getting a matte monitor from a different company. This makes no sense! The only thing that a large company like Apple will listen to is money. So don’t give Apple any of your business until they give you what you want! Talk to Apple with your wallets. Don’t buy their computers until they offer you the EXACT computer that you want. You’re going to be stuck working on your computer for possibly the next 2-3 yrs. As well, Apple should recognize that if they start losing previously-loyal Apple customers for their next computer purchase, what’s to keep that trend away from Apple happening the next time they need to buy a new computer again.

    I have yet to own an Apple, and unless they offer matte displays on their iMacs, I will continue to buy Dells.

  966. 1013 Edward Fox
    April 30, 2010 at 6:54 pm

    The glossy vs matte screen issue breaks my heart. Just grabbed a white 24″ Intel iMac for the matte screen. I can’t stand glossy – I want to see what’s on the screen – not the lamp, framed pictures and furniture behind me! – and personally don’t understand those who can. I don’t want to give up on my beloved Apple, and don’t know what I’m going to do down the road. Would there not be a way for Apple to engineering a choice for potential buyers – the way such options are engineered for automobiles?

    Apple, please don’t abandon us,

    Edward Fox

  967. 1014 Kevin C
    May 1, 2010 at 1:32 am

    Well, I’ve just purchased off ebay a second-hand late 2007 MacBook Pro for £700 with *matte* screen. Ideally, I wanted either a new unibody 13 or 15 inch MacBook (with a normal resolution screen). The recent refresh didn’t help.

    I love this MacBook Pro which i am typing this comment on. Totally won over to OS X. I don’t care about the number of USB slots, HMDI and other tech things. I like the simplicity of the Apple product line. But one thing – as I said above – I will not buy a glossy screen notebook. For the sake of consistency the MacBook Pro line should offer the matte alternative at all resolutions at 13, 15 and 17 inches.

    Maybe EU Health and Safety could check this out. It’s not like Dell, where if you don’t like glossy screens you can choose notebooks from the Vostro and Latitude line with matte screens. Same for the other manufacturers. For the desktop, users have a choice – a Mini or Mac Pro with a (non-Apple branded) matte monitor. (Though I appreciate the position of people who want to buy iMacs with matte screens). Notebook users do not have the choice.

  968. 1015 JackCalvin
    May 3, 2010 at 1:02 pm

    Throw your hammers at the big, shiny, reflective screen and smash Big Brother!!!

    Even Jon Stewart on The Daily Show makes a sarcastic remark about how incredibly reflective the screens all are on every device – who wants to check out their own face, instead of trying to concentrated on their actual work??

  969. 1016 André S.
    May 4, 2010 at 11:18 am

    Interesting thing:

    On April 26, 2010, Apple (http://www.apple.com/hotnews/) refers to an article (http://www.laptopmag.com/review/laptops/apple-macbook-pro-13-inch-2010.aspx?page=2) on Laptopmag.com.

    The second page of the Laptopmag article states:

    “… Unfortunately, when we watched an episode of 30 Rock at full screen through Hulu, the glossy finish [of the screen of the MacBook Pro] limited our viewing angles from the sides, as well as from the front with the lid dipped forward. We wish that Apple offered an antiglare display as it does on the 17-inch MacBook Pro. …”

    I too am so hoping for an antiglare display.

  970. 1017 Kurt
    May 5, 2010 at 5:45 pm

    If Apple does not offer matte screens, I will stop buying Apple computers entirely. Matte should always be a choice. A product that is not usable because of the eyestrain issues does me no good. Please Apple, offer a matte option again.

  971. 1018 Dono
    May 7, 2010 at 8:14 am

    Matte Matte Matte

    Reflections are annoying. I don’t want to focus on things behind me. I want to see the screen.

    A movie screen isn’t glossy.

    Nothing worse than seeing the kitchen light shining in a monitor.

  972. 1019 getrfreakon
    May 9, 2010 at 4:14 am

    Apple, please bring back the matte option. If you don’t, a 3rd party will, and they will get my money…

  973. 1020 jpalancio
    May 10, 2010 at 8:10 pm

    I luckily bought a 30″ matte Cinema Display to go with my Mac tower 2 years ago before these matte-versions disappeared from the market. I want a new iMac but can’t believe there is no matte screen option. I’m a professional that needs to work sans reflections and will not buy a Mac with a reflective screen, period.

    jp

  974. 1021 katyarose
    May 11, 2010 at 4:23 am

    Reflections are awful! I see everything behind me.

    PLEASE BRING BACK THE MATTE OPTION

  975. 1022 Leonard Malkin
    May 11, 2010 at 6:54 pm

    I’m considering a Mac Mini attached to a matte Dell or HP screen. Anybody have experience/opinions about this?

    • 1023 Matt
      May 21, 2010 at 4:58 am

      It will work fine Just make sure to use the DVI connector

    • 1024 Mort Young
      July 15, 2010 at 2:05 pm

      Any non-Mac screen will work with a Mac Mini, I think. I use an LG matte screen with one Mac Mini and a Samsung matte screen with another Mini. Never a problem — and no reflective glare.

      Editor: Yes, but it doesn’t solve the problem of the glare from the iMac’s screen – and it forces people, who need matte screens, to settle for the slower Mac Mini, and its slower processors, smaller hard disks, and the unappealing restriction of combining a non-Apple screen with Mac hardware.

  976. May 12, 2010 at 5:00 pm

    I am a loyal Apple customer, and would love to buy a i7 iMac but I simply cannot tolerate the glare on the glossy screen! I’ve also owned a glossy new unibody MacBook Pro 15 inch for 6 months and finally decided it is intolerable and sold it for an older model. I realize matte is now an option in the 15 (and 17) inch MacBook Pro – which is progress, but still not an option in the iMac, which hurts because the iMac doesn’t really have a substitute on the market. I am also not going to buy any Apple LED cinema display if it is glossy. I would GLADLY buy one if it is matte, and happily pay the ‘Apple tax’ in exchange for your wonderful designs.

  977. 1026 Roy
    May 13, 2010 at 12:22 am

    Apple, please make the 13″ MacBook Pro with a matt screen option. I want to buy one, but cannot because of the glossy display.

    How many requests do you need? How many loyal customers are you willing to lose?

    Don’t be such stubborn a**holes!

  978. 1027 Bill
    May 14, 2010 at 1:52 pm

    I have been working full-time for six years with a matte finish screen PowerBook with smooth plastic keys. Now I have begun to work with a gloss screen iMac with a chicklet keypad.

    I definitely think poorly of the gloss screen. Too many reflections from everywhere else!!!

    As for the keypad, the slightly “dirty” feel of the keys is annoying to the finger tips. By dirty, I mean that the surface texture is slightly matte and the sensation is like dusty grime stuck to them.

    The matte should be on the screen and the keys should be glossy.

    I am getting dismayed by the decisions Apple is making on big issues of product character.

  979. May 15, 2010 at 2:58 pm

    I’m a professional photographer and filmmaker. I’m really in the market for a 27 inch I7 iMac, but the Glossy display ruins the idea for me completely. Yes I can hook up another matte monitor, but that’s not always practical and another £800 expense.

    I’m waiting and hoping Apple will just come back to the party with the great Matte technology they used in the Cinema displays of 5 years ago!

    HONESTLY. LISTEN, Apple!!! It’s only people who watch DVD’s at night on these machines who love glossy screens. Real professionals – the loyal dedicated Mac supporters of the last 15 years – WANT MATTE SCREENS!!!!!!

  980. 1029 bob wilson
    May 21, 2010 at 9:30 am

    Phil Schiller said: “You can just tilt the [glossy] screen.”

    What a f**ing asshole. Has Phil Schiller ever used his own product? How do people like that get to speak for Apple? Not only does tilting a glossy NOT solve the problem in a room with any light … glossy laptops cannot be used outdoors. Period.

    Of course a geek locked in his windowless office wouldn’t know that tilting it doesn’t work. He’s never worked outdoors.

    Yet he speaks for the company? Sad Apple. Sad. This is the biggest blunder you’ve made in a decade. Following the PC market. Doh!

  981. 1030 manika
    May 25, 2010 at 9:35 pm

    My Powerbook from 2005 finally kicked the bucket last month. So when I went to the Apple store to check out the new MacBooks, I was deeply perturbed to find that I cannot get a 13 inch with a matte screen. This is a major let down. One of my old roommates had a glossy screen and we always used my matte screen Powerbook to watch movies and stuff – even though the contrast wasn’t as grea t- there was no problem with reflection. I’ve been an Apple user for over a decade and it saddens me to know that I might have to cross over to the other side. Yup – I’ll even take virus protection, spyware and popups over those mirror/glossy screens. I don’t need a constant reminder that I’m breaking out… sabes? Grrrr Apple- what are you thinking? Please bring back the matte option or you might lose another customer:(

  982. 1031 Luis Ortega
    May 27, 2010 at 6:43 pm

    I am looking forward to buy a 27 inch iMac MATTE. Apple, please offer us that option!!
    Kind regards

  983. 1032 Keane Chan
    May 27, 2010 at 11:18 pm

    I, too, am keenly waiting for an iMac with a MATTE screen.

  984. 1033 Rick
    June 5, 2010 at 1:48 pm

    I purchased a MacBook Pro last month – with a matte screen. I wouldn’t have purchased it if there hadn’t been a matte option available.

    I’d have loved to get a Apple 24″ LED Cinema Display to go with it, but that display only comes with a glossy screen. I lived through a round of glossy screen technology in the late 80s. I’m not interested in experiencing the eyestrain and headaches that go with that again. Apple – please bring back matte across your line!

  985. 1034 John Richard Lilly III
    June 6, 2010 at 5:09 am

    I just purchased a MacBook Pro 15″ core i7 with antiglare screen. The glossy hurts my eyes and I’m hardly old (medical student). I would only purchase the 24″ LED Cinema Display if it had an Anti-Glare option like the MacBook Pro.

  986. 1035 macmatte
    June 9, 2010 at 12:35 pm

    “Combine that with the fact that the [iPad’s] glossy display has a wicked glare problem that makes it difficult to use outdoors and in office buildings with overhead florescent lights and it makes the iPad a much less enjoyable device to use if you don’t have a screen protector.”

    http://www.zdnet.com/blog/btl/apple-ipad-the-five-biggest-annoyances/34807

    “The fact that you can’t adjust the angle of the iPad on the keyboard dock could also be a problem if you run into screen glare.”

    http://www.smh.com.au/digital-life/computers/blogs/gadgets-on-the-go/hands-on-with-apples-ipad-dock-case-and-keyboard/20100607-xnle.html

  987. 1036 Mighty Mac
    June 13, 2010 at 7:37 pm

    I really want to love my 13″ MacBook Pro. I really do. However, the glare from the glossy screen that I am experiencing is intolerable, especially when the webpage has a black background. I tried a matte, anti-glare screen protector but to no avail. The protector removed the glare, but caused white backgrounds to be extremely pixelated, so much so that my eyestrain was even worse than without the screen protector. I am not against all glossy screens … I love my MacBook Air’s glossy screen. However, the extra layer of glass on the MacBook Pro causes these horrible reflections that cannot be mitigated by adjusting the screen angle (Ed: Phil Schiller take note). Furthermore, even at the brightest setting, I see both the keyboard and my hands reflected in the black, glass covered bezel. A perfect solution would be to use museum glass or no glass at all with a black, non-reflective bezel. When Apple offers that, I will buy it. Until then I’ll keep using my Cube and 20″ matte LCD display for my desktop (and hope it doesn’t die) and the MacBook Air for my laptop.

  988. 1037 pierre
    June 21, 2010 at 2:48 pm

    Thank you Apple for not giving us the matte option – it makes us save money 😀

    Steve: give us back the option of a Matte screen, even at extra cost. If you do, you’d please a bunch of your loyal Apple customers. I was on my way to get an i7/27″ imac but the glossy screen was a deal breaker.

    Cheers for the blog.

    p.

  989. 1038 Henk Boom
    June 23, 2010 at 9:24 am

    For me, as a photographer, only the matte screen is ok. Therefore I do not buy the iMac, but I choose a matte screen from LaCie or Eizo – perfect screens. When Apple brings back the matte, I and a lot of other photographers will buy the iMac.

  990. 1039 DK
    June 29, 2010 at 11:20 pm

    I’ve used Macs for 12 years (starting with blue iMac rev B) and I bought my current matte iMac almost four years ago (pre-glossy). Apple currently makes NO models that suit my needs. If either the 13″ MacBook Pro or the iMac were available with a matte screen, I’d pony up right now. Or, if they made the Mini more powerful, I’d love one … but it’s not a $700 upgrade from my current iMac. Whether it is photography or programming, I can’t function with a glossy screen. Hopefully, within the next year I will be able to move my entire workflow over to Linux.

    Thanks Apple for saving me all that money I’d spend by continuing to buy your products.

  991. July 1, 2010 at 5:43 am

    If the current Quad Core i7 iMacs had a matte screen, I would already have bought one. However I’m torn between getting a glossy screen, or spending more on an 15″ MacBook Pro and external 24″ (non-Apple) matte display.

    The matte screen is an option on the MacBook Pros, why not for the iMac?

  992. 1041 LaS
    July 5, 2010 at 10:15 pm

    I am so glad to find this website. I have been highly annoyed by Apple’s blatant disregard for some time now. I am sure there are much more people out there, but they may not be aware of these petitions. I have Keratoconus (cornea dystrophy), and I suffer greatly from glare and photophobia among my other limited vision problems due to this disease. I am waiting patiently for Apple to produce matte screens for their computers. I have always enjoyed my matte iMacs in the past, but now I am reduced to a small white macbook 13.1 and a Mac Mini (so that I can attach my own matte monitor). I am not able to withstand the gloss screens on the MacBook Pros and newer iMac computers which I adore and would love to purchase in the near future. It gripes me every time I see a glossy iMac computer.

    I really wish Apple would consider and give people like myself this VERY important option. Thank you.

  993. 1042 Brooklyn
    July 15, 2010 at 12:31 pm

    The only glossy Apple product I’ll ever use is the iPhone, because its screen is small enough for the reflections not to matter. I put an antiglare screen protector on my iPad which makes that usable. I have an older MacBook Pro with a matte screen and regular resolution, and a 23″ matte Cinema Display to go with it. I may run the MacBook Pro into the ground – I’d never buy a computer with a glossy screen. Hate hate hate them!
    I am thinking of getting the hi-res MacBook Pro with matte, but the screen’s type-size may be too tiny.

    Apple, please include a matte screen option on everything you sell with a screen.

  994. 1043 Mort Young
    July 15, 2010 at 1:59 pm

    I have not bought an Apple laptop ever since the matte screen was “retired.”

    I have never purchased an Apple monitor.

    I have bought three Mac Mini’s and bought keyboards, mice and monitors of other brands.

    I will NEVER buy a Mac with a glossy screen. Period.

    Unless Apple is slowly leaving laptops and desktops behind in favor of iPads, iPhones and Air netbooks, insisting on building Macs with glossy screens is not too bright. Or should I say, is way too bright.

  995. 1044 Mark Rouleau
    July 15, 2010 at 1:59 pm

    /signed

    I can’t stand glare. I would rather have dull blacks than not seeing them at all with the glare.

  996. July 15, 2010 at 2:18 pm

    I valued Matte screen more before i bought the new macbook pro 13.
    It gets annoying some times so yes i think it should be an option even for the 13 MBP.

    What i consider more important is screen resolution.

    Please gives us an option for a higher display resolution on the 13 MBP!

    Best regards

  997. 1046 Alen Milic
    July 15, 2010 at 6:30 pm

    It is a disgrace not to have the option for a matte screen, or to have to pay additional $150 for it. Next thing Apple are going to ask us to pay an additional $150 for a regular physical keyboard.

    I am not buying a Mac until they fix this. Nor am I buying an iPhone until they remove the exclusive agreement with AT&T. Apple is becoming the new Microsoft.

  998. 1047 Enzo
    July 15, 2010 at 7:47 pm

    No matte screen = no Apple Mac purchase.

    The continued lack of an anti-glare option on the 13″ MacBook Pro and the 24″ LED Cinema Display just smacks of Apple’s corporate arrogance, preferring to force-feed their core customer base as opposed to really listening to what they actually want. Hence this blog/petition.

    Same deal with the removal of FireWire, which was hastily reinstated.

    This decision alone has cost Apple several thousand Euros from myself alone over the past 2-3 years. All adds up Steve.

    Enzo, Apple Mac user since 1998

  999. July 16, 2010 at 10:42 am

    In the near future I’ll be in the market for a MacBook. My old 2006 Macbook has a glossy screen, however it’s one without a glass screen, so it’s not great, but it’s not a mirror. Sadly the newer 13″ MacBook Pro models have glass screens. If I want to get the 15″ MacBook Pro with anti-glare screen, it’ll cost me £500 on top of the 13″ price (13″ is fine for me).

    For desktop use I buy Mac Mini’s. I tried the 21.5″ iMac and couldn’t get on with the glass screen – unfortunately this is because my house has been designed with outside facing apertures (or Windows if you’re not Jony Ive).

    Please Apple – give us the opportunity to have matte at a decent price in a device of our choosing.

    Thank you.

  1000. 1049 Johnny Finkenstein
    July 16, 2010 at 1:39 pm

    Is it so hard to purchase a Matte screen protector? I have seen them for EVERY device Apple makes.

    Editor: Johnny, if you read the comments in this petition, you’ll see that people’s experience is that matte adhesive screens for iMacs degrade the screen quality. Moreover, it might be adequate for a small iPhone screen, but sticking a piece of adhesive to a gorgeous new iMac make is look — cheap, particularly if dust and bubbles get trapped under the sheet. This is accentuated by the size of the iMac, in a way that is far more pronounced compared to the tiny screen of an iPhone or iPod Touch.

    • 1050 M S Please
      May 3, 2011 at 7:25 pm

      Mac consumers should have the choice of a matte screen. Period.

    • May 5, 2011 at 4:42 pm

      Screen protectors, really? Why did the computer industry for years work to eliminate glare on screens? Was that just a whim?

      As for me, I get migraines – eye-strain is a definite trigger for those migraines. The glossy screens on the current Macs will keep me from buying one. It’s that simple.

    • 1052 macmatte
      December 12, 2011 at 10:53 pm

      If you’ve ever had trouble applying a matte protector to a 3″ iPhone screen without bubbles and dust caught under the 3″ sheet, think of applying a 27″ sheet to an iMac. Please get real.

  1001. 1053 Tracey
    July 16, 2010 at 1:44 pm

    Apple, please make everything available in matte.

    I have double vision with depth perception issues – it makes working on glossy screens about impossible. I can’t remodel my house to make it – and I shouldn’t have to either.

    My middle daughter also suffers from double vision with some significant tracking issues. She can’t work on a glassy screen. She needs one less thing to work at when using the computer.

    So meanwhile …. we need a new computer to replace the eMac, and I’d rather buy an iMac over another Mac Mini, but not until there is matte.

    We have valid reasons for NEEDING the matte screen. Apple, give us the option, please!

  1002. 1054 Starfrost
    July 16, 2010 at 3:33 pm

    Just to add my vote for a matte screen iMac.

    I work with a window behind my back and the sky completely washes out glossy screens (I’ve tried), so I’m still using an old early 2006 iMac, waiting for a matte screen to upgrade.

  1003. 1055 Nick
    July 16, 2010 at 8:41 pm

    Today at the iPhone press conference, Steve said that Apple “wants to make all its users happy.” Great news! So let’s hope Apple wants to make us happy by adding a matte screen option for the new iMac that’s slated to come out soon.

  1004. July 17, 2010 at 6:12 am

    Apple, please make matte displays on all computers, iPads, etc.

    I cannot use a glossy screen for numerous reasons and will be forced to buy another non-Apple product if Apple continues to offer no choice.

  1005. 1057 Yngve
    July 17, 2010 at 7:50 am

    The art should reflect my personality, not my image!

  1006. 1058 ladi
    July 17, 2010 at 8:54 am

    As everyone said: give us the right to choose matte or glossy.

  1007. 1059 John
    July 17, 2010 at 1:39 pm

    In my thinking, the choice to build a glossy screen monitor would be like building a stereo system that included a non-stop buzzing sound that could not be removed.

    But to build such a stereo-system with a built-in buzz, and then claim it’s the highest possible quality, is truly insane.

    I spend all day long dodging the reflections and glare of the shiny screen iMac.

    I suppose it would be possible to have my entire home redesigned to eliminate the windows opposite … but getting a matte screen monitor makes lots more sense.

    WAKE UP Apple! Give us a matte screen please!!!

  1008. 1060 Zak
    July 17, 2010 at 2:25 pm

    I’m going to need a new Mac when I graduate college in year, and while I’d like to get a Mac Pro so I can buy a third-party matte monitor, I may not be able to afford it. But what else can I do? The Mac Mini isn’t powerful enough for my needs, and the iMac has the intolerable glossy screen!

  1009. July 18, 2010 at 5:19 pm

    Please offer matte screens. Thank you!

  1010. 1062 hunts
    July 20, 2010 at 3:54 pm

    Hewlett Packard – the printer company that bought Compaq and pioneered the return of these annoying glossy screens (they did a test with ordinary people who choose “shiny” over “dull matte” not understanding the ramifications) – has begun to produce matte screen computers again due to overwhelming demand.

    HP and other PC makers churn out revisions to their hardware quite regularly to meet the needs of their customers. Apple, on the other hand, is slow to change, has a limited product line, and a “you take what we give you” sort of attitude that this 20 plus year Mac veteran is getting rather tired of dealing with. Apple think they are pioneers and cater well to the needs of their customers – but they really don’t. Their lack of hardware choices is appalling. I needed a netbook for small portable use and to double as a VOIP (I already have a 15″ matte MacBook Pro running 5 operating systems and don’t want to wear it out by it being on 24/7 and chained to my desk), so what did I get instead – a nearly useless, locked down, glossy screen, storage lacking, expensive iPad?.

    Hence, I got a new HP Mini with a anti-glare/matte screen I (my first PC EVER!!). I got it to dual boot Ubuntu Linux, so the XP side runs the VOIP software and the Linux side is for occasional traveling, hostile networks and using as a safe operating system online like OS X is. You see Linux is clone of file permission based Unix, which is what OS X runs under the hood with a NextStep like graphical user interface. Ubuntu is better bought on a computer with it already installed – it comes with Firefox, Open Office and other free software is available, not a lot of good commercial software though, especially games. But for netbook use it’s great, secure and a heck of a lot less expensive and more versatile than a iPad. Files transfer easy with a USB key. Plus the matte screen doesn’t annoy your eyes. It has its own monitor stand and a REAL keyboard and it runs Flash unlike the iPad.

    So this 20+year Mac veteran finally gave Apple the middle finger and jumped ship. It was because of Apple’s choice to inflict its long lasting customer base with eyestrain-causing glossy screens, and not providing enough alternatives once their own customers started complaining and asking for choice.

    So Steve Jobs or whomever at Apple is reading this and can make a difference, start LISTENING TO YOUR CUSTOMERS and provide more choices in hardware. I understand you can’t meet everyone’s requests, but you should do a better job of listening when more than 50% of people polled ask for non-glare screen computers. Thank you and goodbye, perhaps I will come back to Apple. But since I realized my options are better served elsewhere, I might be better of without Apple.

  1011. 1063 Nick
    July 27, 2010 at 1:12 pm

    What a HUGE DISAPPOINTMENT. The new iMac was just introduced this morning, and still no matte screen option. Thanks for nothing, Apple.

  1012. 1064 Lars
    July 27, 2010 at 3:41 pm

    New iMacs out today – no matte options. I work on a 2006 iMac 24″. I would like to upgrade to a newer 27″ model, but won’t because of the glossy screens. I work from home in a very sunny living room.

    My alternatives are Mac Pro with matte third party screen. Too expensive. Mac mini with third party screen – sorta affordable option, but I’d rather have one-in-all solution.

    So I keep using the 2006 white one. Lost sales, mr. Jobs.

  1013. 1065 Nell
    July 27, 2010 at 9:49 pm

    I love my one year old MacBook … and it is far superior to my old Windows laptop in every beautiful way except for one thing … THE SCREEN! Trying to write essays without a very bright lamp next to it hurts my eyes. And I didn’t have this problem with my old laptop. Apple, please make it matte!

    Thank you

    Nell

  1014. 1066 Tommy
    July 27, 2010 at 10:52 pm

    Hi, I would like very much to upgrade from my 2005 14-inch, iBook G4, to a 13-inch MacBook Pro, but am forced to stick with my current machine until I can get the new computer I want WITH a matte screen. Sorry, I can’t deal with those glossy screens!

  1015. July 28, 2010 at 6:44 am

    I bought a MacBook Pro last year when Apple rolled out the matte display option. However the new iMacs still have no MATTE screen option! I went to stores to look at the anti-glare films available and were terribly disappointed with the significantly deteriorated colors and display quality. How can Apple say that consumers simply love glossy screens!? Sure, many love them, but many also prefer Matte screens as well.

  1016. 1068 Jack Calvin
    July 28, 2010 at 6:44 am

    Ahhhh…NUTZ.

    New 27″ iMacs, no matte screens. New 27″ Apple Cinema Displays, no matte screens.
    That’s it, I give up!

    Maybe we can also use this petition to trade recommendations on third-party extension monitors. Maybe Jobs will pay attention to the sound of the shifting consumer wind away from Apple.

    Anyone out there got any ideas? I’m looking for a 24″ to 32″ LED LCD, high resolution, fast response time, and with a lot of port options (Macbook Pro hook-up, Blu-Ray/Netflix player hook-up, DirecTV satellite hook-up, etc.) – and would love a nice design aesthetic too. Was looking at Samsung’s LED LCD monitors, but so far they just have a 23″ model. If anyone has any recommendations, please reply to my post, or email me at digishaman@gmail.com – thanks!

    Jack

  1017. July 28, 2010 at 7:19 am

    I was so happy to read about the new iMacs coming to market today, not because I needed even more processing power than the previous series (which I did not buy), but because I just knew there would finally be a matte screen option this time. But again, my disappointment, after visiting the online Apple store, could not be bigger …

    For years I have been using and promoting Apple computers (starting with the Mac Classic and up to now ending with a MacBook Pro from a few years back). They changed the way I did my work in the ICT business for many years, and more recently helped me get the most out of my photography business. It was love at first sight, and I will never look back…

    But why does Apple make it so hard to spend my hard earned cash on new Mac models by not giving me the option to buy (not get, buy!) a matte screen option? For the first year in my career I am unable to buy a new Mac for myself and my family members because we just can not work with glare screens. The only option available is the 15 inch MacBook Pro which is a tempting machine but not the right Mac for the jobs we have at hand right now. The Mac Pro release is way overdue, the monitors that can be attached to the new Macs are all glossy as well (that is why I hold on to a 23 inch Cinema Display for as long as I can), and even the new iMacs are – in all their power and beauty – mirrors that make us sick…

    Yes, I am suffering from heavy migraine, it made me lose almost everything I had in life, and the glare on all the new Apple products has a great negative impact on my eyes (and from there on my headaches). My wife and son have the same problem, although less obvious, and my daughter seems to be the only one who doesn’t mind the glare… so she is a happy cruiser on a new MacBook!

    Please Apple, make me and my family members happy Mac cruisers again. Let us spend our cash like we always did (we don’t want to keep the money, it does not do the work for us like a Mac does). Give us an option to buy matte screens on our new iMacs and external monitors for the new Mac Pro (if it ever comes), and we will be buying, promoting and especially use Apple computers again for years to come!

  1018. 1071 Nick
    July 28, 2010 at 10:31 am

    This isn’t so much a comment for the petition but a message to MacMatte. You can send these petitions to Apple, but obviously Apple doesn’t care about its user’s eyesight. Apple has gone through all the trouble of making a Magic Trackpad to give users multiple options when it comes to tactile interface, but when it comes to visual interface, Apple won’t give us any options. If the iPhone Antennagate press conference is any indication, however, Apple does care about the press. So send these petitions to the press. Macworld, Maclife, Ars Technica, Engadget, PC World, New York Times–so long as Steve Jobs is out there touting the claim that “everybody loves glossy” we need the media to report that NO, A LOT OF PEOPLE ABSOLUTELY HATE GLOSSY. It’s clear to me that the way to address this issue is no longer through an appeal to Apple.

    • 1072 macmatte
      July 28, 2010 at 12:14 pm

      I’ve emailed to most of the Mac media websites including most that you mentioned, but the feedback from Mac journalists is the feeling that the matte issue is a lost cause, and that most Mac users don’t care about matte screens. Other Mac journalists say we need far more petitions to attract Apple’s attention. Meanwhile, this petition blog is not going to disappear. Never give up was Winston Churchill’s motto, as well as mine.

  1019. 1073 Paolo Rossi
    July 28, 2010 at 11:20 am

    I’m one of the many who was hoping so much to have the chance to buy an iMac matte.
    I’m a little mad; I would like to know if a matte option would be so much expensive for Apple.
    In the meanwhile I still keep on using my PC with a wonderful Eizo screen MATTE.

    Apple please no more efforts to convince PC users to switch to Mac.

  1020. July 28, 2010 at 2:00 pm

    I’ve owned Macs since the beginning. Models such as the SE/30, IIci, IIfx, Cube, eMac, and Duo Core iMac (hell even a few NeXT’s as well).

    Until Apple comes out with an iMac that has a non-glossy screen I will not upgrade – ever. If that means the end of a relationship that I’ve had with Apple for 25 years, so be it.

  1021. 1075 Richard S.
    July 28, 2010 at 2:50 pm

    I paid extra for the matte option on my 17″ MacBook Pro in 2009, and was told I had received the only matte model remaining in the Apple Store I got it from. I work on text a lot, with a bright window behind me – I would not have purchased my computer if the matte option had not been available, and I will switch back to a Windows PC if it is not available when it is time to replace my computer.

  1022. 1076 fotoboom
    July 28, 2010 at 3:28 pm

    A glossy screen not for photographers. Look to the stand-alone screens from LaCie or Eizo or other professional, high-end screens for color manegement. All are MATTE.

    You don’t read on a glossy E-book, not done.

  1023. 1077 Bethany Taylor
    July 28, 2010 at 3:41 pm

    I really need a new Mac, but keep making do with my old one because I don’t want a glossy screen. My office gets tons of sunlight and I would not be able to work on a glossy screen due to the reflection. Please, Apple, offer a choice of matte or glossy!

  1024. 1078 Josh Beaumont
    July 28, 2010 at 4:55 pm

    I have been using Mac computers as a professional designer since 1985. I have been a strong supporter of Apple both in my numerous purchases and in strong verbal defense of the company through the good times and bad.

    Abandoning the professional market, after the support they have shown, is a real slap in the face. I still use my old Cinema Display at home but have a newer iMac at work. The only solution I found – and it is a less than perfect one – is to add a plastic film to the front of my computer. I absolutely cannot work on glossy screens.

    If Apple forces me to go to another company for my display, I may follow suit on the processor. Apple’s decision not to offer the option of a matte screen has made me so mad that I am considering abandoning a company that I have strongly supported for 25 years. For what it’s worth, I would guess that my support of Apple and recommendations to friends and family have resulted in upwards of $250,000 in sales. If a matte option does not materialize soon, I will no longer be able to support Apple products.

  1025. 1079 David Westrop
    July 28, 2010 at 5:30 pm

    I’m a photographer and I’ve used both a matte screen and a glossy screen. My preference is always matte for two reasons:
    1. It is much easier to match tones and colours for print purposes.
    2. There are no annoying reflections which can interfere with the work process.

    Why does Apple offer matte in the MacBook Pro lineup but not the iMac?

  1026. 1080 tony
    July 28, 2010 at 7:06 pm

    i want matte for photography!!! Tony

  1027. July 28, 2010 at 8:35 pm

    I’m a Graphic Designer and will only buy a matte screen for my workstation.

  1028. 1082 Arnaud
    July 28, 2010 at 9:59 pm

    Apple, please give an option for a matte screen for every Mac. I’d like to update my old matte G5, but I’ll never get a glossy screen whose glare are impossible to work with! It’s too bad for the eyes, and cheap looking.

  1029. July 29, 2010 at 12:08 am

    Ode to the July 2010 iMacs and Cinema Displays:

    —–

    Such beauty – power – style sublime

    Yet glassy screens, make me blind

    Alas, I cannot work for hours

    OMG it’s full of stars!

    —–

    I’m lovin my Mid 2009 Matte Screen 15″ MacBook Pro. And I could spend $$$ more on other hardware. But glossy screens kill the deal. Corporations that get too big to listen to their customers, eventually get to small to have any customers. Apple?

  1030. 1084 David Goodyear
    July 29, 2010 at 12:49 am

    C’mon Apple. How hard can it be to offer the option of a matte screen on the iMac? My old G5 is getting pretty long in the tooth and I’ll have to do something about it soon, but I still way prefer using it to my MacBook ‘cos that damn shiny screen is so annoying!

  1031. July 29, 2010 at 8:06 am

    I’m a photographer rigging out a studio for a company. I have suggested Mac Pros and iMacs throughout the set-up. However, I had to order in NEC monitors for the Mac Pros to be able to do the colour corrections. Simply because Apple does not offer a monitor of professional calibre. A matte display is required.

    On a personal note, I have an 20″ matte Cinema Display in my office. I was going to change to a 30″ for more real estate but it’s just a ‘tad’ big. I was holding out for these new displays. The 27″ size is excellent. But it’s Glossy. Now I’m waiting again.

    G

  1032. 1086 Alex
    July 29, 2010 at 9:37 am

    Apple, I’m astounded matte isn’t an option for each and every one of your products, especially the new 27″ display and iMac. Matte screens are utterly essential for design work!

    Believe me, I’ve tried working on Apple’s glossy screens, even when you’ve positioned it so there’s no distracting glare, it doesn’t take long for eye strain to kick in. I actually feel uncomfortable using the glossy screens, and that’s not an experience you should go through if your work means staring at a screen for most of the day.

    As I type, I’m still using my 2007 c2d MacBook Pro, matte screen. If I decided to buy a new MacBook Pro, why should it cost an extra $150 for a matte screen? Unbelievable. The way things are going with Apple, I won’t be surprised if that matte option for the MacBook Pro disappears completely too.

    Come on, Apple, think about the creative industry, where your products are so widely used! We need matte!

  1033. 1087 Italo De Angelis
    July 29, 2010 at 1:35 pm

    No matte screen is truly the most unprofessional, customers-careless, deaf attitude. Steve Jobs, get your shit together and give it a try. Shouldn’t be that hard, right?

  1034. 1088 joe.b
    July 29, 2010 at 2:12 pm

    The bottom line is, Steve Job is such an arrogant person that he does not listen to anyone. All designs and ideas have to come from his brain.

  1035. 1089 jmmx
    July 29, 2010 at 5:26 pm

    Apple – Please give users the option of matte screens!

    Thank you

  1036. 1090 Todd
    July 29, 2010 at 5:28 pm

    My eyes are so tweeked right now that I could hardly read this page. Please excuse any spelling errors; they are hard to see. This comes after only 2 hours on my MacBook. I am seriously concerned over this issue as I can not work on my glossy Mac computer as long as I need to for my job. I have spent these last two hours trying to locate and research ways to remove or eliminate the associated eye strain that I have been experiencing.

    I have tilted the glossy screen – it doesn’t work! I have adjusted backlight, screen brightness, used 3rd party screen adjusters to change the screen look, and nothing works. I can only prolong things a bit, but there is no way I could work a full day on this glossy-screen computer. Zero chances of this!

    Having used and worked behind Apple equipment for nearly 20 years, I am floored that I can only go 3-6 hours at best. This has only started after I got a glossy screened MacBook. Working in the motion picture and television industry, 6 hours into the day is lunch time and the day typically would end 8-10 hours after lunch. So based on the current situation, I’m lucky to make it through 30% of my work day before I am faced with red eyes, blurred vision and the likes.

    I am now faced with the daunting task of being potentially forced to leave Apple and find a Microsoft Windows PC that I could use for work. The thought of this makes my stomach roll!!

    Apple needs to get off their high horse and take a hard look at the facts. If they are putting out a product that is damaging others’ eyes, then what is the outcome going to be for them legally and what does it do to their customer base? Apple, it just doesn’t make sense to blind your users that want to buy your products. Users like myself are the ones that send many new customers to Apple. How can I do this without feeling like I am setting someone up for a health issue?

    Apple, I will gladly pay a premium for the optional add-on for a Matte finished screen. I feel this is a small price to pay for my ability to see. If I had this option, I wouldn’t have to wait 2-3 hours for my eyes to get back to normal. I could see life outside and read manuals or documents once I get done working on my Apple.

    I hope these comments from everyone don’t fall on deaf ears. Please, Apple, there is a problem here. We need your help!!

  1037. 1091 Julian
    July 29, 2010 at 5:59 pm

    It beggars belief that Apple hasn’t introduced (or reintroduced) a matte screen option with the new range of iMacs.

    My wife is a photographer and we have been waiting to buy her a new machine for a while. Needless to say, we won’t be buying a new iMac this time around, or next time, should Apple decide not to offer a matte screen option yet again.

    Mr Jobs, your sales are suffering. Apple shareholders, you should be complaining.

  1038. 1092 Daiku
    July 29, 2010 at 6:20 pm

    Form over function has gone too far. Apple, please provide a matte screen desktop machine for those of us with older eyes.

    Not unreasonable. Please don’t send this 31 year customer to the dark side.

  1039. 1093 Bill (Of Rights)
    July 30, 2010 at 1:33 am

    I have been buying Apple Macintosh computers since 1994. At one point in my IT career, I was also responsible for purchasing a fleet of 500 Macs for a publishing corporation.

    Then and now, I will only buy matte, anti-glare screens. This is due to a variety of reasons, but chiefly eye-strain, detailed professional work with voluminous photographs, color correction, and video.

    Apple has lost the following sales from me in the recent couple years alone – 4 LCD monitors, iMac, MacBook Pro (pre-matte – I moved on to another brand before Apple caved on that and brought back matte to the 15″ and 17″ MacBook Pros).

    In fact, due to Apple’s poor policy and decision in releasing only glossy iMacs and only glossy new 27″ displays, I have decided not to buy a higher end Mac Pro + display this year (mid-2010) either. I’ll get a less expensive MacBook Pro 13″ and connect it to a real professional LCD matte screen from another manufacturer. I’ll set the cost difference aside and wait Apple out until they offer a real pro screen. I’m joining the ranks of pissed off Apple loyalists who are ready to throw in the towel and/or go Hackintosh, just because we don’t see the point in remaining loyal to a a company that played Benedict Arnold with its true loyalist base- the creative professionals – and instead favored the consumertarded smart phone crazies who need the Apple status symbol so they can inefficiently text their Fakebook “friends.”

    /RANT

    My Apple pie is sour. I’m ready to go have my cake and eat it too like a rational professional, instead of obsessing over what looks like the end of Apple as a market leader for creative professionals.

  1040. 1094 Lynda
    July 30, 2010 at 9:38 am

    I was about to buy a new top-spec 27″ iMac, when I realised that it only came with glossy screen. My job requires me to stare at a screen for at least 10 hours a day, and I would like to at least have a good time when I get home! Colleagues bring their glossy-screened MacBook Pros in from time to time, so I know what the screen looks like. I’m not having that!

  1041. 1095 Sab
    July 30, 2010 at 12:08 pm

    I am happy that I still have my iBook G4 with matte screen so I can spend a few hours in front of the computer for homework and projects without getting my eyes tired. Now that I know I can only get a glossy screen if I want to get a MacBook, I won’t buy a Mac laptop.

  1042. 1096 Andy Reynolds
    July 30, 2010 at 4:22 pm

    I’ve used a 20 inch glossy iMac for a couple of years. I had an open mind about it when I bought it, but from my experience I would definitely buy a matte screen in the future. If I was given the option! The reflections can not be eliminated without painting your room black (we are advised to change the angle of the screen – please!!) I’m not doing serious design work at the moment, but I still find it a constant annoyance. For people working on colour-critical and detailed work, it must be a nightmare. Like many other loyal fans I have used Macs all my adult life, but Apple’s attitude to its customers does depress me. Come on Apple, stop your arrogance and listen to us, please!

  1043. 1097 Ole
    July 30, 2010 at 7:00 pm

    This year I bought 5 Mac Minis with a matte NEC-Monitor instead of iMacs. If they where matte, I would have bought the iMacs.

  1044. 1098 rocketmouse
    July 30, 2010 at 7:23 pm

    I’m not replacing my old PowerPC Mac Mini with an iMac *because* it doesn’t come with a matte screen. I can’t afford both, so maybe I’ll end up with another Mac Mini (and keep on KVM-switching with the Dell matte screen.)

  1045. 1099 Jean Kinney
    July 30, 2010 at 8:30 pm

    It should be simple. The choice of matte or glossy should be MY choice. To refuse me this choice is downright hostile on your part, Apple.

  1046. July 31, 2010 at 8:58 pm

    I was planning to jump from my Mac Mini to a 27 inch iMac, but not while there is no matte screen. I use a 24 inch Cinema Display with a matte screen facing my office window – a gloss screen is out of the question.

  1047. 1101 Rob Whynot
    July 31, 2010 at 9:20 pm

    The only products I don’t buy from Apple are their monitors, simply because of the glossy screen. I don’t even consider the benefits of an Apple monitor because of the lack of matte option. My three Apple desktops, and even my MacBook, all feel kind of weird with Dell monitors hanging out their display ports. :/

  1048. August 1, 2010 at 5:20 pm

    The iMac is a PERFECT computer, except for the glossy screen. I would buy one in NO TIME if a matte screen was offered. Come on, Apple!

  1049. 1103 angry ex-mac-lover
    August 1, 2010 at 10:48 pm

    Dear Apple,

    I have waited for nearly two years now hoping Apple would finally release the MacBook Pro 13″ with a matte screen.

    I write on my MacBooks for several hours a day, and the glossy screens are just completely and utterly unbearable on the eyes, even without me having any prior eye problems.

    I also need the mobility and portability, e.g. for conferences, where one cannot just rearrange the room and lighting. (And besides, I should not have to this with a professional machine.)

    Your “tilt the screen or tilt your body” pseudo solution is a joke.

    Do you guys even notice that you are losing any credibility with professional writers and designers because of those g*d d*amn glossy screens?

    Yes I know your sales figures are just swell right now. But much of Apple’s hip appeal is due to the fact that your computers used to be the non plus ultra for creative trend setters (graphic designers, artists, writers, photographers, etc.).

    Now, with the “glossy only” models (and many other ridiculous features such as the built-in, non-swappable batteries) your computers are currently becoming unusable for the professionals mentioned above. Good luck if you think you will survive the loss of what made your credibility for a long time.

    If the next generation 13″ MacBook Pro will not come with a matte option, I will switch to another brand. (after 15 years of using Apple portables, and loving them).

    Sad.

  1050. 1104 Darrell Woodley
    August 2, 2010 at 9:11 am

    Apple, please offer matte screens, as the glass is not suited for many situations and people.

  1051. 1105 Kees
    August 2, 2010 at 10:44 am

    With my two kids now taking up the bigger rooms, my iMac is now in a small room with a huge window to the left of it. Due to the space constraints, this is by far the most efficient location for the computer. But I had to return the brand new iMac I bought. I had to get a second-hand white iMac instead, because, unless I want to work with closed curtains all day, I can’t hardly see anything on the silly ultra-glossy displays that those otherwise lovely new iMacs come with.

    Apple, please give us a matte option! I’m not going to move just so I can buy a new iMac!

  1052. 1106 Jon.wright
    August 2, 2010 at 12:30 pm

    I was initially so excited about the new iMac update last week, but have been stopped dead in my tracks by the glossy screen; My wife has a glossy MacBook Pro and I’ve found it a pain to use because of the glossy screen. I’m now considering waiting for the Mac Pro and seeing what other manufacturers matte screen I can get for that. Very frustrating.

  1053. 1107 Rob K Stefaniuk
    August 3, 2010 at 6:59 pm

    I’d love to upgrade from my old G4 Mac Mini which still serves me well (altho slowly). For the graphics and video work I do, the 27″ i7 iMac would be a total no-brainer, best-value choice — if it weren’t for the annoying glossy screen reflecting my surroundings.

    I want to use my display for forward-thinking and progressive art and design, without the distraction of it being a rear-view mirror.

    A matte screen option would have been ideal but, because of Apple’s industrial design I can see that is a difficult thing to add as an option.

    WHAT IS NOT AS HARD AN OPTION TO ADD IS USING GLASS THAT’S COATED WITH ANTI-REFLECTIVE SURFACE TREATMENT SUCH AS THAT USED IN MUSEUM DISPLAYS. At least that will reduce the glare by over 90% and, with Apple’s formidable R&D, I’m sure it could also be made oleophobic as well, much like the LCD covers on the most recent DSLR cameras.

    Get on it Apple! I think you’ve let fashion dictate form and function a little too much with these glossy screens. AR-treated glass could be a nice alternative we’d likely ALL like.

    Either you do it (properly) – Or i will. ($$$$! 🙂 )

  1054. 1108 Toney
    August 3, 2010 at 10:59 pm

    I would upgrade to a new 27inch iMac in a heartbeat if there was the option of a non-glossy screen. However, I will be holding tight to my PowerMac G5 until Apple sees the light … and I don’t anymore!

  1055. 1109 John Peery
    August 3, 2010 at 11:33 pm

    Unless I work in the dark and wear black, the dazzling reflection in the glossy screen, of me and my surroundings, are not a functional environment for scientific and aesthetic image work. I strongly suggest offering the iMac 27 LED/LCD, and the newly announced Apple 27 Cinema LED/LCD display, with functional, anti-reflective options.

    Treatments we have utilized in our own optical medical product designs include a multi-coating (like that on photographic lenses and high end eyewear) consisting of alternating layers of high and low refractive index coatings–hard, scratch resistant coatings. This alternating coating configuration, a standard practice in modern optics design, results in greatly reduced reflections on cameras and eyeglasses alike. For more contrasty light environments, a matte surfaced produced by a chemical etch means on the glass, such as hydrofluoric acid etching, would be effective.

    I am presently working on an i7 MBP 17 with anti-reflective display (achieved by Apple’s omitting the outer glass layer), though I wish it had a scratch resistant glass outer surface with AR treatment.

    “Shiny” makes raccoons happy, but not technical display users, including scientist-academics, photographers, cinematographers, videographers, and graphics designers–all historically core members of Apple’s high-end customers. Apple Inc., please support us with high performance anti-reflective display surfaces that match the rest of the quality experience that makes us Apple customers, and in my case, an Apple shareholder. Why leave the high end display business to the competition?

    Thanks!

  1056. 1110 Tom Benda
    August 4, 2010 at 2:02 am

    I bought a gorgeous 27″ i7 iMac but my wife won’t use it.

    I’m mostly home at night, and the reflections on the screen aren’t too bad. But when I am home on the weekend, I have to close the blinds and, even then, the reflections are a major pain.

    My wife uses the old pre-Intel iMac with matte screen because of the lack of glare.

    I really can’t imagine watching movies or television shows on this 27 inch glossy screen – though that was part of the reason I bought it.

  1057. August 4, 2010 at 12:39 pm

    I need to upgrade my G5 iMac desktop. I’ve been a Mac user since 1994 and I’m a professional graphic designer and semi-professional photographer. I’ve researched the matte vs. glossy topic lately and visited my local Mac dealer to compare the 27″ iMac glossy display to my current matte screen. There is simply no comparison. The matte wins hands down regarding lack of reflection and the sheer ability to address critical color issues. I would buy a new system today if Apple wasn’t ignoring professional users. It’s disappointing and indicative of Apple’s recent arrogance and lack of concern for what its customers need. There’s nothing “cool” about ignoring the customer base that kept Apple profitable in pre-iPod days.

  1058. 1112 Antonio
    August 4, 2010 at 4:55 pm

    I am a photographer. I need a large matte display to connect to my MacBook Pro. I am sticking to my old 23″ Cinema Display because it has a matte screen. I just learned that the new 27″ iMac LED is glossy only, which I hate. I like the connectivity. Come on, Apple, surely providing the matte option for your displays is not that difficult!

  1059. August 4, 2010 at 9:32 pm

    I too HATE the glossy screens; they are distracting and you have to mess too much with getting a good viewing angle, and also – forget using them outside! I want Apple to offer matte screen options, and I am hesitating to get a new model because of this feature problem.

    Penney Peirce

  1060. 1114 james
    August 5, 2010 at 6:56 pm

    Apple, how are portables to be used in different settings if, because of the glossy screen, your restricting the settings and environments in which we wish to use our computers?

  1061. 1115 Pete
    August 9, 2010 at 12:52 pm

    Hi Apple,

    No matte screen, no sale.

    Sorry, but I find the glossy screens that Apple is producing to be impractical for just about any environment. Apple, please give us an option for matte screens on all your products.

    Thanks.

  1062. 1116 ALL
    August 9, 2010 at 1:47 pm

    I’ve been a Mac user from day one, but the lack of an anti-glare, matte option on the new 24″ Cinema Display is driving me to other brand names (the HP LP2475w is a great choice, plus it allows you to connect to a DVI port).

    Clearly there are two schools of thought regarding the glossy/matte screen, and Apple should give end-users the option to decide which to buy. If Apple can give us options on hard drive sizes and processor speeds, why not the screen finish?

    Anyway I guess Apple will be losing another sale to one of its competitors.

  1063. 1117 orange sugar
    August 10, 2010 at 2:51 pm

    I was waiting on the new iMac release, in part hoping that a matte screen would be an option. Since it is not, I think I’ll be holding onto my old matte-screen Mac for awhile.

  1064. 1118 Chris Hall
    August 12, 2010 at 11:21 pm

    Dear Apple,

    I was excited about the new iMac update last week, but have been stopped dead in my tracks by the glossy screen

    Being an engineer and photographer, and highly susceptible to reflections due to a vision deficiency, I will continue to use my 2006 (bought September of that year) pre-glossy screen iMac until you see the light and give us, the customers, a choice and introduce a matte option for the iMac.

    Given the fact that you, Apple, provide choices for hard drives and processors, how hard is it to offer a matte screen option for the iMac?

  1065. 1119 Patrick Kenny
    August 14, 2010 at 5:41 pm

    Got my new 27″ quad-core iMac last week, and it is going to come down to trying to get a new desk for the office or just returning the computer to Apple due to the glare. Rearranging the office is not at all desirable functionally, and is asinine as a solution … Even if it improves the feng-shui.

    Apple– Please provide an after-market, non-reflective glass option at around $200 for those of us that love the computer but hate looking in a mirror for 12 hours a day.

  1066. 1120 André S.
    August 15, 2010 at 11:51 am

    Today I found an older comparison of a glossy vs. matte MacBook Pro 17” on a german site.
    Quite an eye opener:
    http://www.zdnet.de/bildergalerien_macbook_pro_mit_matter_und_spiegelnder_displayoberflaeche_story-39002388-41502619-1.htm#g

  1067. 1121 Deborah
    August 15, 2010 at 11:10 pm

    It’s a no-brainer that all consumers love new, brightly colorful, shiny things. Which is just fine for short-lived affordable products like iPhones and iPods. But, for the real Apple junkies who actually plunk down our hard-earned cash for the high-priced ticket items (instead of just playing around with them at the Apple store), we aren’t buying into what the current trend is on the high-tech fashion runway.

    Mr. Jobs, your computers have always been lovely to look at. Now, stop screwing around with all this trendy glossy-screen stuff and gives us matte displays that are lovely to work at as well. We are your true market. We will hold on to our matte screens until the very last pixel has died before having to be dragged into the PC world. Don’t let us down.

    Now, I’m off to buy one of the last remaining 30″ matte Cinema Display because I have no idea when I’ll be able to purchase a matte screen monitor from Apple again.

  1068. 1122 Shannon
    August 16, 2010 at 4:27 am

    Apple, please put matte on the iMac. I’ve been a customer since 1992, and will not upgrade until there is a matte option for either the Apple Cinema Display monitor or the iMac

  1069. 1123 Mike Edwards
    August 16, 2010 at 6:22 pm

    I’m typing this on a matte screen 18.4″ SONY Vaio. Why? Because, much as I like Apple, you lost this sale because of your lack of a matte screen option. I am by profession a TV cameraman working on very high-end HD programs. ALL of our monitors (expensive HD) have matte screens. Doesn’t that tell you anything? Doh!

    Best wishes – Mike

  1070. August 18, 2010 at 7:30 pm

    WE MUST HAZ MATT SCREENZ!

    Our studio is surrounded on three sides by walls of 12 foot high windows. Glossy screens mean we’re starring at our own reflections in the screen, and we hate our own reflections.

    So dearest lovely Apple – just offer the matte screen as an option – please? We’ll pay an extra $50 to $100 per machine. Honest Abe we will.

    We complain because we love.

    hugs,
    Lael

  1071. 1125 mareadyphotography
    August 22, 2010 at 4:42 am

    Now that Apple is mainstream – and probably sells most machines to gamers, movie watchers and internet surfers who love that glossy screen – it seems like Apple have forgotten the artists that kept them alive for so many years.

    Just today I walked into the Apple store with hopes that I could settle on buying a glossy display. I couldn’t do it. But it’s funny to mention that the display used for the Apple workshops is matte. I asked the Apple store worker why they don’t use a glossy display. The worker said they like the matte better.

  1072. 1126 Andreas
    August 22, 2010 at 10:02 am

    German quality national newspaper F.A.Z has an article about the new iMacs. The article calls the glossy screens a fad that could even lead to headaches. Heck, the glossy screen issue is even in the title “Der iMac spiegelt sich in seinem Glanz”, http://www.faz.net/-01g8ev

    Apple, check the circulation and reader demographics of this newspaper.

  1073. 1127 Carlos L
    August 22, 2010 at 4:09 pm

    Apple,

    I’m in the market for a go-anywhere laptop, and have had my eye on the 13″ MacBook Pro. It’s nearly ideal for my purposes, but what boggles my mind is that a matte screen option is not available for a product that is intended to be taken, “wherever.”

    I find I can’t use my current laptop under many lighting conditions because of its glossy screen. It’s not a matter of eye strain for me – it’s a matter of not being able to see what’s on the screen. Adjusting my position to cope with lighting is, at best, annoying, and at worst, impossible.

    Apple seems to market its products as user-friendly, and convenient. What’s user-friendly or convenient about a screen being annoying, and sometimes unusable in front of windows, or near lamps?

    Apple, don’t you dare tell users, that want a screen that is convenient to look at, that “The Mac is designed to provide the best computer experience you can have.”

    Petitioners,

    I wonder if visiting the online Apple store, placing the item you want with a matte screen in your cart, and then, in all sincerity, asking customer service about how to add this option to your intended purchase would make a difference. Do you think thousands of sales-related customer service inquiries about the availability of a matte screen, resulting in a lost potential customer would hit home about lost sales?

    I’m not suggesting a denial of service style attack, mind you; that would only discredit the proponents of this cause.

  1074. August 23, 2010 at 2:17 pm

    The glare from glossy screens causes eye strain for many people. The matte screen solves this eye health issue. This issue will not go away because whether or not a person is adversely affected by screen reflections is not a passing technological fad.

    It’s not like Steve Jobs cutting the floppy disk from the first iMac in 1998. Ten years later, no one cares anymore because diskette technology has come and gone. Even the Firewire 400 protests will subside eventually. In a decade’s time, no one will care about Firewire 400 if less and less peripherals use it.

    The matte screen issue is different. It’s not a technology that comes and goes.

    MacMatte Editor’s Note: The above excerpts are copied from the main article, but it appears Lurevych Sergii wishes to emphasise those points. Thanks!

  1075. 1129 Pino Corrieri
    August 24, 2010 at 5:02 pm

    It’s more than one year that I’ve been waiting for a matte option on the iMac. I can pay 100-150 euro more for an iMac with a matte screen.

    Apple, my eyes will never let me buy a glossy screen; it hurts my eyes. So my money is ready to be spent, please take it.

    Apple, did you calculate that 1077 possible customers could pay at least 1000 euros per person per new computer; that means that you are losing more than 1,000,000 euros because of the lack of a matte screen.

    Please listen your customers: GIVE US A MATTE OPTION

  1076. 1130 Dan
    August 26, 2010 at 4:00 am

    I recently purchased and then RETURNED a 15″ glossy screen MacBook Pro because the glossy screen reflections were to distracting and gave me headaches due to eye strain. The high resolution matte is not an option for me since the system fonts are too small and are difficult to view when using native resolution. Any other resolution is not sharp. Apple, please give us a matte option at the standard resolution. Otherwise I am stuck in the world of Microsoft Windows PCs.

    Dan

  1077. August 27, 2010 at 12:51 pm

    Apple, keep it as simple as possible, but no simpler.

    To drop matte displays is too simple.

    Oversimplification is Apple’s weak spot just like over-complication is the weak spot of most alternative brands.

    The cure is simple: Listen.

  1078. 1132 karl
    August 28, 2010 at 12:25 am

    In the UK the DSE (Display Screen Equipment) regulations require surfaces to be non-reflective, and for glare to be minimised, including and especially on the screen. Therefore the Apple glossy screen is non-compliant. These regulations stem from an EU-wide directive (yes that’s 25 countries!) which has been in place since 1992!! Yes, Steve, have you even bothered to look across the pond? Technically these glossy screens are non-compliant.

    Although I am an Apple fan, I am resisting the widespread use of these glossy screens in our offices, (of course the techies in IT just went out and got them!) since eyestrain is a frequent enough problem anyway for people starring all day at a screen.

    The second failing is lack of screen height adjustment. This does not have to be built into the screen, because, tadaaahh! you can just put the screen on top of some cheap generic “screen raisers”. So no problem there, except that no-one want’s their space-age machine on grey plastic. So they basically end up with more eyestrain and neckstrain from bending down to look at the screen. Why Apple — which once had the ultimate screen height adjustor in the iMac G4 with the mobile arm (yes I’ve got one) — has regressed in this way I don’t know. Wise up Steve!

  1079. 1133 Wally
    August 28, 2010 at 3:39 pm

    I refuse to use a glossy monitor, and even use my non-glare 21″ Samsung MATTE monitor in a darker room–I even find lighting behind this monitor offensive. Most of my work is text and monochrome graphics, and I have no use for colour except for some casual photography.

    I really need to upgrade my older G5 PowerPC tower, and need to use some programs that are still only Windows-based, but the Mac Pro is too pricey. I also want a larger screen with more vertical height than 16:9 format. For both reasons, the 27″ intel Mac could be ideal. The iMac is more realistic in price.

    But I will NEVER buy one with a glossy screen, and I’ve been eyeing them for quite a while, but every time I go into the show room, the glare turns me off. I am seriously considering returning to the WINDOWS world (ugh!)

    Apple NEEDS to offer MATTE screens. If numbers make sense, they will satisfy 40% (almost HALF) of loyal Mac users, and increase their profits.

    I am also sticking with my very old 12″ iMac G4 laptop (with non-glare screen) for now.

    Apple — do the right thing: offer MATTE on all models!!!!

    Cheers!

  1080. 1134 Vesna
    September 1, 2010 at 3:29 am

    I want the matte screen to be the standard on all models – and make the gloss an option. The glare on the currnet iMac and MacBook Pro cause eyestrain and headaches for me.

  1081. September 1, 2010 at 7:08 am

    Oh ghastly gloss!

    I edit professional sound tracks on my new iMac. It’s detailed work, and the mirror glare wears me out. My thousand-pound machine obliges me to sit in the half dark, trying to concentrate on the image, not the glassy ghosts beyond.

    This task was less tiring on the little old matte-screen PC.

    Come on Apple, you have genius – don’t let Marketing run the show.

    Howard Ellison, Devon UK

  1082. 1136 Daniel Smith
    September 1, 2010 at 12:25 pm

    Apple, bring back the matte display. The glossy gives me headaches and bad vibes.

    The claim that some people make about simply rearranging ones house, flat or room is pure menace. When buying an expensive computer, such as any Mac is, I for one don’t think it is fair to deem it necessary for the user to sit in complete darkness, since, in the daytime, no degree of moving around will counter the natural light from outside and the glare effect it has on the screen.

    Apple has always been about aesthetics – and you do good work in that regard. Apple makes stuff that works – a plain and simple philosophy for which I applaud you.

    Glossy screens, though, neglect the human physiology, upheaves the design and tramples on practicality.

    I, for one, am not buying another Mac until this has been accepted by Apple. It is not some clever idea, like it was removing the floppy drive back then.

    Daniel Smith
    Denmark, Scandinavia

  1083. 1137 Adam Jones
    September 1, 2010 at 1:36 pm

    My matte screen iMac at work was recently replaced with a new glossy screen iMac. I noticed the (negative) differences after only a day.

    The immediate concern was that I returned home with a headache and eye strain, something that has (and I do not exaggerate) NEVER happened to me during the 5 years of using a matte screen iMac at home and at work.

    I work in graphic design, and the problems here are multiple. For example, when working on detail, such as complex paths etc, it is common practice to work at a zoom of x300. This means that the screen will often be practically filled with dark colour. When this happens, the reflections are so bad they often obscure the detail/tool I’m working on/with.

    Further to this, the reflections make accurate colour management virtually impossible due to the reflections adding their own hue/tint to what is displayed on the monitor. Also – and I’m not sure if this is related – the lighting uniformity is pretty bad, and the colour saturation seems exaggerated – again, not good for graphic design.

    Design aside, the glare really strains the eyes when viewing web pages such as this, with white text on dark background.

    I’ve always been a huge Mac advocate, and it’s no secret that graphic designers, film editors and photographers are amongst Apple’s staunchest supporters/consumers. So it’s incredibly disappointing to see Apple turn their backs on us. Not everyone can afford a Mac Pro.

    I have since swapped back to a matte-screen G5 at work, and told the manager to hold off on further Mac purchases to see if a matte option becomes available. I am also refraining from upgrading my personal iMac until a matte version is available. Sure, the performance otherwise is great and much faster, but it doesn’t make up for deteriorating eyesight or shoddy work results.

    Please make a matte screen iMac option. Don’t let us down Apple!

    Adam, London UK

  1084. 1138 Nancy Perez
    September 1, 2010 at 5:15 pm

    No matte screen = no Apple Mac purchase.

  1085. 1139 Henk Boom
    September 2, 2010 at 9:31 am

    What’s the problem, Mr .Jobs? Half the Apple users are happy with glossy screen, and half are not happy and don’t buy one. So work on it soon, and then “maybe” more Windows glossy users will go for the MATTE Apple too.

    The Apple Flatte Matte

  1086. 1140 Matt
    September 2, 2010 at 8:50 pm

    I refuse to buy a glossy Mac for the many reasons stated above including poor color accuracy as well as the glare from the screen which hurts my eyes.

  1087. September 4, 2010 at 6:17 pm

    Yes I am quite disappointed this matte option is not available. I bought a MacBook Pro with glossy screen, and I have found it quite irritating to the eye. Although colours appear deeper and fuller, I would still prefer a matte screen for my comfort. Isn’t that what Apple is about? Their brand value seems to imply luxury/comfort products.

  1088. 1142 Edward Glasheen
    September 4, 2010 at 7:23 pm

    I can not take the Mac’s glossy screens anymore! I hate to do it, but I may have to buy Lenovo. I will miss my Mac and Apple OSX. I still have my first Mac Classic II! Please add me to the petition.

  1089. 1143 l. McGrath
    September 6, 2010 at 3:03 pm

    The least I would like is an option for a matte display for the iMac. Working with the glossy display gives me a headache after about 2 hrs. I never had any trouble with the iMac G5 matte display (that computer is still working fine). I find myself sitting at my old beautiful matte iMac, wondering where the advantage of the new glossy display lies – I guess the glossy screen looks much nicer in the shop 😉

  1090. 1144 O Kimber
    September 8, 2010 at 9:21 am

    I’ve just bought a non-Mac, hi-res monitor because it was matte, not glossy. Very happy with it.

    Apple, please make matte options available on all monitors.

  1091. September 9, 2010 at 8:11 am

    I am ready to buy a new computer. I had my heart set on an iMac, but I was dismayed to find that there was no matte screen option.

    I had already compared matte screens to glossy at the Apple Store on the MacBook, and I was happy to discover that matte is still what I want.

    Why in the world isn’t it an option on the iMac?

    My sister has a late model glossy-screen iMac, and I have found I just can’t tolerate looking at the glossy screen for very long. Apple, please, please offer the matte screen as an option, and soon, or I will have to be spending my computer dollars on a competitors non-glossy monitor.

    Mac devotee here since 1986.

  1092. 1146 John S.
    September 9, 2010 at 8:36 pm

    I have planned on buying a new MacBook Pro and a large Apple monitor for the last 2 years … but I refuse to upgrade until Apple Displays are available in matte. Glossy is totally stopping me from buying more Apple equipment.

  1093. 1147 Clint
    September 9, 2010 at 10:20 pm

    I now have to apologetically tell people – when encouraging switching to Mac – that Apple do not offer a matte screen any longer. Matte-finish used to be a way to separate cheap computers from good one. Now they’re all cheap. Cheap, cheap, cheap. Shiny, shiny, shiny. What are we, all crows who like shinny objects? A shiny Apple is one that needs to be cleaned to get the wax off it. A dull apple is meant for eating! I’d rather eat my big Mac than look at it.

  1094. 1148 CH
    September 12, 2010 at 3:56 pm

    I’m enjoying a beautiful crisp morning right now with a cup of coffee and my laptop. I have concluded this is my last day with my 13″ MacBook Pro. The glare from the glossy screen has always been an issue for me. The dysfunction of the laptop this morning, in outside light, is the final straw. It is too much of a struggle to see the text through the perfect reflection of my groggy face.

    Apple is too bogged down by how much rubber needs to wrap an iPhone to give any attention to its legacy product lines. An online search reveals that people are paying $250 to have their glossy screens replaced with matte, but I think that money can be better spent. I will spend the afternoon selecting a smaller, lighter PC onto which I can install Ubuntu.

  1095. 1149 Peter Nazad
    September 12, 2010 at 11:19 pm

    My old computer died. The MacBook Pro best matches all my needs. It definitely defeats all PC-laptops in every case – weight, battery, power, size, material. BUT I can’t work with that GROSS glossy DISPLAY. I work 14 hours per day with my laptop. So the only one reason why I must buy Dell is because the Dell E4310 comes with a MATTE screen.

    So sad, Apple. I have no problem to pay extra money for a matte screen – but lets make it an option to choose the MATTE DISPLAY!

  1096. 1150 macmatte
    September 14, 2010 at 10:35 am

    Amazon makes fun of the iPad’s glossy screen.

  1097. 1151 Kim
    September 14, 2010 at 1:13 pm

    I bought a new iMac a few months ago. I love the machine and the form factor of it.

    But the thing that ruins the whole experience, and the thing that would keep my from
    buying another one, is the glossy screen.

    I don’t have a problem with it during normal usage. But when I watch a movie or video-clips, I have to close the curtains and go “darkroom” to have an enjoyably experience.

    Apple, please add the option for matte on the iMac so my next computer will be an iMac as well.

    Thank You.

  1098. 1152 tim s
    September 14, 2010 at 1:31 pm

    I would love an Apple representative to describe their logic of offering matte screens only on the 17 inch and 15 inch hi-res MacBook Pro – but not on the 13 inch and 15 inch standard resolution models.

    Why not consistency across the MacBook Pro range?

  1099. 1153 Dr. Woot
    September 15, 2010 at 4:12 am

    Apple, this is ridiculous. Let’s start clean with the release of the 27″ Cinema Display, and by “clean” I mean matte.

    I understand that glossy looks flashy, but some of us have work to do!

  1100. September 15, 2010 at 6:48 pm

    Why has Apple become so ignorant? Judging from people around me, and from comments on the web, there must be more than 30% who prefer a non-glossy, matte display. Many of them (including me) refuse to buy a new Mac until it’s available with a matte screen.

  1101. 1155 Markim
    September 16, 2010 at 1:48 pm

    I will buy a new Mac Pro soon for non-professional use, and will need a new monitor as well.

    Whether it is going to be the new 27″ LED Cinema Display from Apple or a Samsung depends entirely on one thing: Will the new 27″ LED Cinema Display be available with a matte screen?

    Editor: I think it is only available in glossy

  1102. 1156 André S.
    September 17, 2010 at 4:20 pm

    New Display – all glossy … what a shame.

  1103. 1157 David
    September 17, 2010 at 4:36 pm

    I recently was thinking of buying a cinema display to hook up to my MacBook Pro. Then I noticed that the 27 inch iMac would allow me to use it as a display for my laptop. I was all ready to buy it, but there’s not matte option – for either of them.

    I was pumped to buy a new iMac (my old one is a G5), but now I guess I’m just going to have to buy an alternate manufacturer’s matte LCD screen.

    Won’t buy anything glossy. Period.

  1104. 1158 C, Barnes
    September 18, 2010 at 2:37 am

    “In reply to requests for an update on the promise to send a hard copy of this petition to Messrs. Steve Jobs, Tim Cook, Phil Schiller and Jonathan Ive – that has been postponed until at least early January 2011. The reason is that there have been developments arising from email correspondence with a senior Apple person, and I’d like to see what comes of that. ”

    Don’t wait, send the petition, don’t be had by a delaying tactic as part of some successor power struggle or other corporate game. Steve Jobs is well aware of this issue and really cares about it or else he wouldn’t have mandated the matte MBP’s options. What he does need to hear though, is that people are still quite upset and the issue will NOT go away.

    The reports of annoying glare on nearly all Apple products is beginning to have a effect. In fact Amazon aired a commercial showing the superiority of the matte display Kindle verses the reflective iPad in outdoor viewing. Less than 1% surface reflection glass is available from many suppliers, but Apple won’t use it, despite the great marketing angle this would have over cheap looking PC’s with glare prone screens.

    I wish there were more additions to this petition, but how many times can you repeat the same thing over and over? Glossy displays are a eyestrain, headache causing nightmare. In fact I was tried using a larger older glossy CRT the last few days and I had to stop it. Went back to my smaller matte screen netbook (Linux) and a few hours later the headaches and eyestrain disappeared.

    Used a glossy MacBook for three days and headaches occurred, rubbing of sore eyes. Then stopped using it and back to my matte 15″ MBP and a few hours later the pain went away. What more proof does Apple need?

    Someone mentioned the problem with glossy displays is that the reflective image is slightly out of focus with the main one, thus one’s eyes are in constant refocusing mode and this is what causes the eyestrain and headaches in a good portion of the population. Some people are just ignorant and think this is to be accepted using a computer, well it’s not acceptable!

    The additional problem with Apple is most of their products have a built in glossy displays and act like giant mirrors in normal or better lighted environments. Also one has a investment in software and effort that is costly to transfer over to another operating system that the hardware can come with matte options. It’s not like we can legally run OS X on a matte screen ThinkPad, or expect a cracked version to be secure.

    Anti-glare films are a pain in the behind to apply, bubbles occur and the smallest amount of lint causes a distortion. Then they wear out, dry out, turn yellow eve, crack and collect dirt at the edges due to the heat of the monitor making them dry out. So one has to reapply them at great effort and cost, not to mention destroying the ascetic appeal of the higher priced machine.

    The best solution I can think of since Apple is steering towards touch screens is anti-reflective glass with some sort of anti-glare coating on the LCD panel. Matte filmed screens likely don’t make good touching surfaces, I don’t know, not a engineer. But something has to be done or Apple will be responsible for another generation of ruined eyes.

    Make the move Apple, reduce the annoying glare and bring back quality to your hardware.

  1105. 1159 Frida
    September 19, 2010 at 11:45 am

    Please, for the love of Dog – ditch the glossy screen and give my eyes a break. I have to spend many hours in front of an iMac. Not only does the glossy screen cause eyestrain, I also find it difficult to cope with the headlights of oncoming traffic at night. Please please please return to matte.

  1106. 1160 Cos
    September 22, 2010 at 10:40 am

    Was about to buy a 27 inch iMac, went to the Apple store and my decision stalled only due to the glossy screen. I had to position my head to block out reflections. If only I had a rectangular 27 inch head or if Apple would just have a matte option available.

    Editor: I’d be happy if Apple provided either option for Cos 😉

  1107. 1161 Cyrus smith
    September 23, 2010 at 12:38 am

    Apple’s total disregard for professionals again! I work all day in front of my computer. The last thing I want to see is the lights in the room of it the light are out my own face.

  1108. 1162 Joe Gallardo
    September 26, 2010 at 1:44 pm

    It is very sad that Apple has chosen to ignore the people that kept it afloat during the hard times and has instead started to cater to the people who did nothing to support it before.

    Denying loyal supporters a matte screen seems to me a cruel ungrateful move on the part of Jobs and Apple.

    Trying to please PC owners to come to Apple at the expense of loyal supporters is a foolish move and will in the end backfire on Jobs and Apple.

    I will not buy glossy now or ever.

    Joe G.

  1109. September 26, 2010 at 4:05 pm

    Apple, please, give us back our matte iMacs and Cinema displays!

  1110. 1164 Arthur Tada
    September 26, 2010 at 8:08 pm

    I am a graphic designer and have been happily using Macs for the past twenty years and am now in the market for a new computer. It grieves me that I’m considering another platform due to the unavailability of a matte screen on the newer Mac products. Apple, please have the matte screen as an option.

    Thank you,

    AT

  1111. September 27, 2010 at 1:12 pm

    The glossy screen issue has played a big part in my life for the past 2 years. I’ll explain:

    Two years ago I purchased a 24″ iMac with a glossy display. After one year of solid, constant use, I had major eye issues. Now, at the time, there could have been a plethora of reasons for my eye problems (so they kept telling me …) anyway, I continued to use the iMac for a further year, but still the eye problems refused to go away.

    After two years, I sold the iMac and rested my eyes for a full month to see if there were any result. Let’s put it this way, my eye problems have stopped. I now only use matte displays; I don’t use any device or equipment that has a glossy display.

    These problems are real and they can cause severe eye pain, strain, and blurriness.

    To think, I almost was going to get glasses (even though I don’t need them now).

    Apple, please bring back the matte iMacs, and I will be a faithful customer once again … but until then …

  1112. September 29, 2010 at 12:23 am

    The glossy screen is just a pretty face, I’m afraid. I mean, really beautiful, to be sure – all those saturated colors, and all. Trouble is, as has all too frequently been stated, those darned reflections of everything in the room you’re in and the problems “looking through” those reflections to focus on your work … for more than ten minutes that is.

    Apple’s new 27″ display (same size as the 27″ iMac screen) is worse, if you will … since there is less “center” and more stuff to the right and left of center that gets completely obliterated by mirrored reflections. A matte 27″ Apple full featured display option would be great — and, I suppose it’s remotely possible that Apple will offer one in the future.

    Similarly, I can hope that a 13″ Macbook Pro matte option becomes available. The trouble is, the more Apple promotes the IDEA that glossy is better, the less likely either the 13″ or 27″ options are to become available to consumers. Even offering a matte display as an option is a little like admitting that there just might be something not all that great about the glossy look. Admitting there’s an issue detracts from everyone’s enthusiasm, doesn’t it.

    Don’t get me wrong. I like a pretty face as much as the next person. And the glossy screens sure are pretty. Trouble is, like pretty faces in real life, you can tire quickly of them when they’re just a pretty face, lacking substance … in the case of displays, lacking functionality.

    Just my vote for matte options on both the 13″ Macbook Pro AND the NEW 27″ display … not that anyone at Apple is listening

  1113. 1167 ZETTE
    October 2, 2010 at 6:31 pm

    I have always wanted a Mac! Will I ever get one? Only … if …. I can get a matte screen!!

    I am tired of hearing that EVERYONE prefers glossy. How completely ridiculous to NOT have a choice.

    This is not just a matter of aesthetics … it is actual a physical discomfort to those of us sensitive to GLARE!!

    SO not just APPLE .. but every other manufacturer of any type of screen ……………LISTEN UP!!!

  1114. October 3, 2010 at 2:02 am

    I considered purchasing a Mac glossy cinema display today to replace an older 20 inch Mac matte screen. My intent was to upgrade to a larger screen to use in editing images for fine art sales. But I walked out of the store without the larger Mac cinema display. In comparing colors of a photo between a 30 inch matte screen and a 27 inch glossy screen, the colors on the glossy screen were too saturated and unrealistic. No doubt, the resolution with the glossy screen is sharp, there is more apparent depth, and the colors pop – but the glare is distracting and the colors are not accurate.

    Photographers need matte screens in order to produce accurate colors that will match print colors.

    Apple, please offer a matte option for your screen and iMac products. You will see more sales if you do offer a matte option. Guaranteed!

  1115. 1169 Dean Hunsaker
    October 5, 2010 at 7:15 pm

    I need to upgrade my old iMac, but I also don’t like the glossy screens – way to much reflection. What the hell were Apple thinking?

    I am not thinking of a Mac Mini with a non-Mac display. Any advice?

  1116. 1170 Blaze Morgan
    October 9, 2010 at 1:59 am

    A thousand-plus comments ahead of me have covered all the salient points. A matte screen is a vital component for proper graphic display, and to avoid eye strain while creating those graphics. Apple can’t keep creating faster, stronger and better iMacs and expect them to remain in the hands of gamers and idle consumers. As many a favourable Mac/Apple review site has commented, the latest i5 and i7 Core iMacs really blur the line at what is a “professional” Mac.

    Apple, please offer a matte screen option. Thank you.

  1117. 1171 macmatte
    October 14, 2010 at 10:11 pm

    http://www.appleinsider.com/articles/10/10/14/sculley_it_was_a_big_mistake_i_was_ever_hired_as_apples_ceo.html

    “Sculley, who is impressed with how Jobs “sticks to his same first principles years later,” shared 11 of those principles: beautiful design; customer experience; no focus groups; perfectionism; vision; minimalism; hire the best; sweat the details; keep it small; reject bad work; perfection and systems thinker.”

    Comment: the glossy screen scores for the 1st principle – beautiful design, but fails a good percentage of users on the 2nd principle – user experience. Notice I did not say it fails ALL users, but a sizeable percentage.

  1118. 1172 Nick
    October 16, 2010 at 12:00 pm

    MacMatte wrote: “Comment: the glossy screen scores for the 1st principle – beautiful design, but fails a good percentage of users on the 2nd principle – user experience. Notice I did not say it fails ALL users, but a sizeable percentage.”

    Ask any eye doctor — the glossy screen also fails Steve’s VISION principle.

  1119. 1173 Will
    October 18, 2010 at 4:35 pm

    I am a fan of Apple products but I would never purchase one with a glossy screen.

  1120. 1174 Mr. T
    October 18, 2010 at 7:33 pm

    Apple – matte option please. Glossy just spoils the view for me.

  1121. 1175 FearTec
    October 18, 2010 at 11:04 pm

    Glossy Screen= Pass.

    Sell us a 12bit matte screen.

  1122. 1176 Mac
    October 19, 2010 at 1:27 am

    Apple is obviously pushing a glass surface for their devices because it is needed for the touch interface that is at the heart of iOS? Very likely their next desktop OS will offer extended touch interface features.

    While innovation is exciting, if it comes at the cost of reduced usability and/or increased health risks, can it truthfully be considered innovation?

    A highly reflective screen is a huge negative, any which way you look at it (pun intended). What makes the tiresome and irritating reflections worse, is the thickness of the glass required for large screens.

    The image of the display and the image of the reflections are separated by a few millimetres, forcing the eye to involuntarily vacillate between the two different focus planes.

    This is particularly a problem for imaging professionals who’s job it is to intently scrutinise images. While bright areas are not so much affected, dark shadow areas are a real problem.

    True innovation would be a non-reflective glass-like surface that can also be strong enough to be used as a touch interface. Is it within Apple’s ability to create products with such a surface while still providing the ‘look’ that induces the masses to buy.

    Please, Apple, gives us a non-reflective option, at least for the production desktop machines.

    To witness so many people making constructive and well-reasoned pleas to Apple, over such a long period of time, and to still be utterly ignored, turns frustration into anger.

    This is different to when Apple refused to supply a right-button mouse – I could buy a third party mouse and overcome Apple’s imperial stance. Likewise with their mini keyboard.

    But with the mirror-like display, we are denied a choice, despite the obvious flaws visible to all reasonable people that have open eyes and minds.

    Despite Steve Job’s brilliance, I’m hugely disappointed by his unimaginative insistence on a highly reflective interface in Apple’s current products.

    Mac

    • 1177 br0930
      October 23, 2010 at 2:40 pm

      While I agree with Mac (see his comment of October 19, 2010 at 1:27 am) and his interpretation of the intended push towards a touch-screen interface being behind the glass-covered construction, I read about what I consider to be a very important development in the context of the rollout of the new Macbook Air models (glossy displays, but at least not super-glossy behind a piece of glass, btw): Steve Jobs was explaining why the new MacBook Airs did not have a touch-screen interface. He specifically said something along the lines of ‘the reason they don’t have a touch-screen is that the ergonomics of a vertical touch-screen are terrible, and the multi-touch trackpad is much better’.

      I think you have to be excited by that development, that there is a recognition at Apple (all the way at the top) that a touch-screen display is actually a poor interface. That leaves the glass-covered display as a kind of relic. I still gives a sort of aesthetic unity to several of their devices, but it now lacks any possible future functional purpose (and pleasingly, the new Airs don’t have it because it would be a waste in terms of added weight; now if they just made an 11-inch model with a matte panel, I might buy one). Now that the premise of function for that piece of glass is gone, hopefully form will eventually follow … and the remainder of their line of computers and displays will be available without a superfluous piece of glass covering the display panel.

      Editor’s note: The above assume the only reason for the all-glossy iMac was a precursor to using the screen as a touch screen, however, I suspect it is solely to provide iMacs with a shiny look for marketing purposes, and nicer screen colors for the consumer market. If the latter is the main reason, then Jobs’s admissions will not, in itself, trigger the return of matte screens.

  1123. 1178 Stephen Schumacher
    October 19, 2010 at 4:50 am

    I like matte. When I have a choice, I only buy matte. I bought a glossy MacBook three years ago, and have never liked the glossy screen, which has only solidified my opinion. Highest priority is offering matte in 13″ and under MacBooks (especially Air & MacBook Pro), but I’d appreciate a matte option wherever possible (including iPad and iMac). In my opinion, the difference in quality between the MacBook Pro 17″ matte versus glossy, when visiting Apple Stores, has reached the joke level … I can’t imagine anyone looking carefully at these two machines head-to-head and preferring the glossy under those bright conditions. But your mileage may vary, so please, Apple, at least give us the option.

  1124. 1179 Donald
    October 19, 2010 at 7:39 pm

    I’m fuming. My iMac G5 is dying. I need a new iMac. But I can’t work on those shitty glossy candy-screens. Apple, what’s wrong with you? Give us the option of a matte screen! Or are you just thinking about your profits and ignoring your loyal users. See how far that’ll get you … I’m getting really really tired of this, of waiting, and of Apple not giving a toss anymore. So much for a consumer friendly company…!

  1125. October 20, 2010 at 7:29 am

    I love Apple products and it annoys me that I can’t buy their latest products because they have glossy screens. Any other company and I would ditch them for a competitor, but I really wish I COULD buy the Apple equivalent, which is a testament to how great I think Apple’s products are. It’s not that normal glossy screens are so intolerable that I can’t use them on their own, but Apple decides to add a layer of glass in front. I understand this is a choice Apple made and they have no obligation to offer matte screens if they don’t want to, but I would love to see every Apple product have the matte option.

    While it is true that a glossy screen is a matte screen without the matte film applied at the factory, my issue is with the extra layer of glass that many Apple products carry. This adds substantial additional reflectivity that I’m sure Apple and their R&D must have noticed, but dismissed in the name of design or recyclability or streamlined product line or whatever, and I agree the iMacs are beautiful aesthetically.

    I’ve actually taken the glass off the front of an iMac and been pleasantly surprised by the tolerable amount of glare in the glossy screen behind the glass. Similarly, I find the amount of glare in the white MacBook or the MacBook Air (which both lack the extra layer of glass) to be not my preference, but tolerable. I would even go as far as to say, if I was in the market for them, I would buy them (‘them’ = Apple products that do not have the extra layer of glass in front).

    Incidentally, I own both an iPhone 4 and an iPad. Funny enough, the reflectivity of the iPhone 4 does not bother me despite using glass to cover the screen. So now I sound like a hypocrite. However, the glass in front of the iPad DOES bother me. I have to conclude that, at least for me, the glass becomes a bigger issue as the glass becomes bigger.

    Now let me talk about my old CRT. I used to own a Sony Trinitron F500, a top of the line CRT in its time. CRT’s use a glass cover in front of them as well – why was I not bothered!? Well, to be honest, I WAS! But not too badly, and I believe the reason to be that Sony put an anti-glare coating on the glass. It subdued reflectivity very well, and I felt it did not sacrifice image quality much (if at all!).

    Now, in some cases, you could add a matte film to a glossy screen and make it matte. This is not so in any product that has a glass covering, it sacrifices the image quality! On top of that, a normal person cannot apply a matte film as well and precisely as done at a factory.

    So, Apple, I’m not saying you have to offer matte or I’ll throw a hissy fit. However, as a loyal user of your lovely products, I would really appreciate if you do something – even just a little, to address the extremely reflective surfaces of your larger screen products by either not using the glass in front, using a good factory applied method of subduing reflectivity, or best of all would be to offer your products in matte somehow. Surely it must be possible if your competitors are doing it too?

    Please?

  1126. 1181 Adam
    October 21, 2010 at 10:14 am

    I’d really like to buy the new MacBook Air … but only with a matte screen!!!

  1127. 1182 Metalizer
    October 24, 2010 at 12:52 am

    I currently use one of the last generation matte Apple Cinema Displays. If I had to replace it, I would have to go with one of the Dell Ultrasharps that have a matte screen.

    I have seen for myself the current Apple glossy displays, including that of the iMacs in a showroom. Really, they seem totally unusable for photo editing and graphics … a bit of a joke really – given that the actual quality of the Apple screen panels themselves have improved (with IPS) behind the glass LOL.

    Even though I have one of the current MacBook Pros 13 inch, I wouldn’t trust or use its screen for critical photo work.

    The choice of antiglare on the 15 inch and 17 inch MacBook Pros proves that Apple recognises that users need such a matte screen for critical and analytical work. We badly need the same choice for desktop screens.

  1128. 1183 Andrei
    October 24, 2010 at 9:39 am

    Much prefer matte, but never had a glossy for a full day nor a week to really compare. I am used to matte. Customers such as myself should definitely have a choice between the two though! I would not buy a glossy … at least just yet.

  1129. 1184 Nicole
    October 26, 2010 at 3:04 am

    I would love to buy a new iMac, but I have been holding back for 2 years because Apple continues to only offer them with glossy screens. I’m not going to spend the money without 100% satisfaction.

    According to Apple reps, photographers purchase the iMac even though it has a glossy screen and can accurately color correct; but what they do not mention is the color shift when you are not viewing your screen dead on, and the obvious glare issue. I am a photographer and I will continue to hold off. I thought about investing in the Mac Pro but it is out of my price-range, and therefore not an option. After reading other comments on this petition, I may consider the Mac Mini with a Lacie or Eizo matte monitor.

    In conclusion, I believe Apple is leading a sneaky campaign to push potential iMac buyers towards their more expensive Mac Pro model. If they had offered the iMac with an anti-glare/matte screen two years ago they would have had a satisfied customer looking towards investing in a new computer in 2012. For the meantime I will be running my MacBook Pro from 2006 into the ground.

  1130. October 27, 2010 at 8:27 pm

    My matte MacBook Pro died on me recently, and I’ve been looking into getting an iMac as a replacement. The 27″ iMac looks gorgeous, indeed, but even just trying it out in various stores gets me annoyed with the glossy screen.

    I’m not against the use of glass; it’s good that Apple’s products are made from materials that can be recycled easily. But isn’t there a way of making non-glossy glass? If there isn’t, there simply should not be any glass. Form follows function. And the function of glossy screen surfaces is limited because of it being glossy.

    Before Apple exploded into the media-centric company it is today, it was focussed on (creative) professionals, like myself. I feel they are ignoring us now, rather going for the much larger consumer market. That is understandable, albeit disappointing.

    Indeed, like many people here have already said; at the least, Apple should give customers the option of purchasing an iMac/Cinema Display with a matte screen.

  1131. 1186 Bart
    October 28, 2010 at 3:42 pm

    Apple, please give us back the matte screen!!

  1132. 1187 Ken
    October 28, 2010 at 8:24 pm

    As a retoucher, I will not purchase a glossy Apple monitor. My 30 inch Apple Cinema Display is excellent and, of course, matte.
    I will be purchasing a matte LaCie monitor next, if Apple insists on glossy. I would pay extra to Apple for a matte option.

  1133. 1188 Frans Richard
    October 28, 2010 at 10:45 pm

    I’m an amateur photographer and needed to replace my iMac G5 for an Intel Mac at the beginning of 2010. But instead of buying a new iMac, I went for a Mac Mini and a matte Eizo FlexScan SX2462W. A new iMac would have been better value and probably a bit faster, but the Mac Mini is fast enough (a lot faster than the G5) and whisper quiet. I can recommend the Mini+Eizo combo over a glossy iMac to any photographer.

  1134. 1189 James de Crescentis
    October 29, 2010 at 4:23 pm

    I am a visual artist and want to buy a new iMac. However, the current iMac’s glossy display will not work in my environment due to too many reflections. This can’t be good for eye health. Apple, please consider giving us an anti-glare display option on the latest iMac.

  1135. October 31, 2010 at 9:02 pm

    But I want a matte screen …. it’s going to have to wait now. Sort it out, Apple.

  1136. 1191 Ryan Davies
    November 3, 2010 at 4:36 am

    Ditto.
    I am keen to buy a 27″ iMac but am waiting until a matte version comes out. The day I buy a glossy screen is bound to be the day the matte one is released – and I don’t want to take that risk! 🙂

    Apple gave a matte option to the MacBook Pro’s – recognising the issue and people’s preference for matte – so it only makes sense they do the same for the iMacs.

    Come on, Apple, chop-chop, do your stuff and make us proud!

  1137. 1192 Judith Hall
    November 6, 2010 at 2:57 am

    My dear old 24 inch matte iMac is now 4 years old. I’d like a new Mac but all I’ve done is visit Apple stores and look at 27 inch of gloss and can’t bring myself to do it. I am now considering whether to revert to a tower computer with another maker’s matte screen. What was Steve Jobs thinking!

  1138. November 8, 2010 at 12:56 am

    I am still clinging to my 24″ white iMac with matte screen at home but its age is starting to show. I’ve been an Apple user and fan for a LOOONG time but I’m VERY heavily considering switching to a Windows PC.

    Apple, how silly of you to lose core users because you’re too arrogant to provide an option for a matte screen. We’ll pay MORE for a matte screen option … just like on the MacBook Pro’s. You don’t want to make even MORE money? … weird. Last I checked it’s apple.com not apple.org … so I assume you like to make money.

    The beginning of the new year is my cut-off. I really hope I can purchase a brand new MATTE 27″ iMac at that point and not a Windows PC … but I gotta do what I gotta do.

    MAKE IT HAPPEN, APPLE!!!

  1139. 1194 David
    November 9, 2010 at 1:54 am

    I was preparing to replace my G5 iMac when I found this petition. I have postponed purchase for this long hoping the lovely matte screen that this G5 machine has would appear on the speedier Intels iMacs. I have sat in front of the 27″ mirrors of the new iMacs and wondered how people get used to the glare. I just checked the Apple website but alas the matte option is still not available. I, like so many others, would pay a premium for the matte option. Apple, please consider the matte option for the next models.

  1140. November 9, 2010 at 2:31 am

    I recently bought a 13″ MacBook Pro with a glossy screen. IT IS FANTASTIC!!!

    HOWEVER … I only use the glossy screen MacBook Pro for email, showing my work at meetings, and running around town with.

    I do not use it for my work. I am a graphic designer and I am sticking to my 23″ matte Cinema Display for graphic design work. I do not want to look at myself while working.

    I am, as many others in my place, DROOLING over the 27″ LED display of the latest iMac. But I am waiting,, and waiting,, and waiting,, and waiting. And I will wait because I have faith in Apple as they have “never” let me down in the 12 years that I have been a loyal customer. I have NEVER owned a Microsoft Windows machine … EVER!

    One day my 23″ Cinema Display will start dying. I know this for a fact. And as a professional I will need to change it immediately. If Apple don’t have a matte display for sale, Eizo will have to do…

    It will be a sad day for me…

  1141. 1196 carlo
    November 9, 2010 at 5:21 am

    Hi,

    You state there here have been developments arising from email correspondence with a senior Apple person, and you would like to see what comes of that.

    Can you please elaborate?

  1142. November 10, 2010 at 5:07 am

    Apple, you have always been about the graphics industry. Therefore, to bring out and stick with a glossy-only option on the iMac, goes against everything you have been about.

    The glossy screens are no good for design work and cause far too much strain on the eyes. Thet are also very hard to calibrate, thus making them not viable for colour critical work.

    They are all show, no go for us.

    Apple, get real, get back to your core!

  1143. 1198 Marc Gourdeau
    November 11, 2010 at 7:06 pm

    I had a G5 with a matte screen. I purchased a 15″ MacBook Pro which also came with a matte screen. I then upgraded to a 17″ MacBook Pro with a matte screen even though the anti-glare screen cost extra, because of the negative comments from users about the reflection and glare.

    The negative comments were well-founded, as I discovered when I received the 24″ iMac that I ordered.

    I used to recommend Apple computers to people. I shall no longer do so. I would encourage dissatisfied Apple customers in the U.S.A. to band together, find themselves a cranky lawyer and sue Apple for discrimination against the disabled or a minority. After all, people with eye problems constitute a minority group and are disabled, to a degree. Some might also want to sue Apple for damages for having damaged their eyesight. After all, according to some, glare, reflection and harsh light can cause or aggravate cataracts.

  1144. 1199 Davey
    November 14, 2010 at 4:56 am

    If Apple made a Macbook Pro 13 inch anti-glare model available now, I’d buy it today, and so would a lot of creative people, especially us musicians.

    I’ve heard so many complaints about the glossy “mirror screen” from creative types over the years – they simply can’t use them.

    I’ve been using my Powerbook G4 for years for music production – DJ’ing tool with Ableton Live 8. The Powerbook is still running – a true vintage reliable workhouse. I played at Glastonbury 2010 with a full band on an open stage and just about saw my matte screen with the sun behind me. Had it been a mirror glossy screen, it would have been impossible to perform.

    My kit with my Mac for my band Swing Zazou:

    Ableton Live
    Novation Launchpad
    Akai LPD25
    Akai LPD8
    Native Instruments Audio 2 DJ

    At some live venues and night clubs, the stage lights are behind the stage – no good for mirror screen. I’ve seen DJ’s having really bad problems in clubs due to the mirror screen.

    Mirror screens are simple not good for the creative nation that Apple use to cater for so well.

    My ideal Laptop from Apple would be a MacBook Pro 13 INCH iCore7 hi-res anti-glare screen, with 4 USB ports, FW800 and two separate headphone jacks (for us DJ’s connecting to mixers in clubs)

    This would be ideal for all creative people on the the move.

    Come on Apple, get back to the MAC. LOL

    Brighton England

  1145. 1200 Peter Schiebel
    November 16, 2010 at 10:09 am

    No matte, no purchase. I am ready to buy but until Apple offers consumer a good choice, particular to DESIGNER/PHOTOGRAPHERS then no purchase.

    Peter

  1146. 1201 dan
    November 19, 2010 at 3:15 am

    I was about to get an iMac (in addition to everything Mac that I have), but the glossy screen is a deal breaker for me. Sorry Apple, you just lost me. Back to Windows PC.

  1147. 1202 Bernhard
    November 19, 2010 at 10:16 pm

    I am one of the Mac users whose iMac G5 is almost at the end of its lifespan. When I look at the specs of the new iMacs, I am really looking forward to getting one … then the options reveal that there is: No matte! As if the matte option was too much to ask for!

    I find this rather odd: HP decides to go glossy, then every other computer manufacturer does too, including Apple … Hmm, Apple, weren’t you always about thinking different?

    Lastly: When introducing the “retina display” of the iPhone 4 (which I own and love), Steve Jobs said something along the lines of “The screen is the user’s window to the apps.” Exactly – users are not looking at the display (which is, thanks to glossiness, shiny and pretty) but they’re looking at whatever is being displayed! If you can’t see what’s being displayed due to external light – what’s the point of the display? I rest my case.

    To summarize: No matte, no purchase.

  1148. November 21, 2010 at 3:30 pm

    Please, I love my Mac … it’s almost a cult thing here, however, as a photographer I can not look at a shiny screen all day, and it does not give me an accurate example of the photograph. I just updated my Mac Pro but now, for the first time in 15 years, I am looking outside of the Apple products for a screen. It’s breaking my heart! Apple, please offer us a matte screen.

  1149. 1204 Sven
    November 22, 2010 at 10:10 pm

    I currently use a 24″ iMac and the glossy screen is really annoying.

    Therefore I’m holding off on upgrading to a 27″ iMac pending the availability of a matte screen.

    If nothing else, Apple should give OWC the specifications and let them farm out the production of a matte screen as an upgrade for iMac users.

  1150. 1205 Marla
    November 23, 2010 at 10:59 pm

    I would have upgraded 2 years ago if Apple offered a matte screen. I am willing to pay more to have a matte screen. If Apple doesn’t care about their loyal customer base that helped them get where they are today, Apple ought to at least care about the bottom line – I would probably be ready for a second Mac computer by now. APPLE, YOU ARE LOSING MONEY BY NOT OFFERING A MATTE SCREEN!!!

    • 1206 macmatte
      November 24, 2010 at 12:01 pm

      If there were a matte screen option, I would have bought a new, top-specification iMac and a 13″ MacBook Pro. And I would have bought one per year because of tax reasons.

  1151. 1207 Chris Shea
    November 24, 2010 at 3:56 pm

    I am in favor of this matte option; I strongly dislike the glossy screen on my 2009 iMac and will probably switch to Microsoft Windows next time out, with regret, if matte isn’t offered on the lower-cost Apple models.

  1152. 1208 Mike
    November 24, 2010 at 4:35 pm

    I have a 24″ white, matte-screen iMac, and would be upgrading to the new 27″ iMac this Christmas if not for the glossy screen. In a way I’m grateful to be saving some money. 🙂

    I have never bought a glossy screen, and most likely never will. I’m OK paying extra for a matte screen, as I did on my son’s MacBook Pro.

    If a matte iMac option remains unavailable for another year or two, I could see myself converting. Windows 7 is pretty decent, and PC video editing has gotten a little ahead of Final Cut, especially on Blu-ray support. Just sayin’.

  1153. 1209 julien
    November 25, 2010 at 7:13 am

    My office is in a veranda. Therefore a matte screen is the only option especially in summer. Additionally, I want the monitor to be good looking from the back and white or gray to fit with my interior design. Apple make the only monitor which fits this description, except that it is glossy.

    Apple’s competitors all have ugly products especially from the back. I thought about adding an anti glare film but apparently it degrades the colors and image quality when applied on a glass. I thought as well about removing the glass but it’s ugly and still glossy.

    So no solution. Apple please make a matte option!

  1154. November 25, 2010 at 12:58 pm

    No ifs ands or buts … the anti-glare screen is a must for eye-strain management for those of us having to work with displays for long hours, not to mention the need for color accuracy and image detail. I am definitely delaying my equipment upgrade … and would love to not have to buy a non-Apple product.

  1155. 1211 rick
    November 27, 2010 at 7:47 am

    I spent some time in the emergency room at the local hospital yesterday. The triage nurse was collecting information from patients using a laptop with an impressively large but very glossy screen. She kept making mistakes because she couldn’t read it clearly.

    Mistakes in the ER can kill people. Mistakes in hospitals can kill people. I shudder when I hear about hospitals looking into adopting iPads as part of their computerization efforts. Technology with usability problems (like glossy screens) in that situation can be more than just an annoyance. Is Apple okay with that? Are Apple okay with the lawsuits that may eventually result?

  1156. 1212 Ronald Chalmers
    November 27, 2010 at 6:45 pm

    Apple, give me matte, but not at a £150 premium. I just put off buying my new 27 inch iMac until there is a matte option.

  1157. 1213 Steve B.
    November 28, 2010 at 3:46 pm

    I bought a glossy 24″ iMac in Honolulu … could not see the screen. I tried a coating, but still could not see it. I bought a used Intel Mac Pro and a new 23″ matte screen, sold the glossy iMac. If I had to do over again, I would get a Mac Mini with big RAM and a matte screen from (? Sony, HP). You cannot force a company to produce what you need, even if they would sell a lot of them.

    Steve

    Mac Pro with 23″ Apple Matte monitor
    2X 15″ MacBook Pros with Matte Screens
    Mac Mini connected to Sony Bravia TV (Matte, of course)
    iPad with glossy-screen image issues

  1158. 1214 Jason Wung
    November 29, 2010 at 2:30 am

    Originally when the 13″ glossy-screen aluminum MacBook Pro was announced I was thrilled by the new unibody design and the glass display. I also got a glossy-screen 24″ iMac as my desktop computer. However, after using them for several months I just cannot tolerate the added glare from the glossy screens. I had to sell both my 13″ MacBook Pro and the 24″ iMac because of the glass and the glossy display. Now I’m using the 15.4″ MacBook Pro with matte screen, but I really wish there were more matte screen options from Apple. (Perhaps a matte screen with non-reflective glass?)

  1159. 1215 KK Pho
    December 2, 2010 at 3:52 am

    I will not buy a new Mac with a gloss screen. Right now, even though I am ready to upgrade both my computers, I am forced to keep my matte iMac and matte MacBook Pros going as long as possible simply because of the lack of matte screens.

    Apple, please bring back the matt screen option for all iMac and Macbook models or I will not be buying again.

  1160. 1216 Robert C. Atherton
    December 3, 2010 at 11:09 pm

    I am just about to go for a $4000 iMac 27″ when the glossy screen came to my attention. My computer is located in a Lanai (sun room) with the windows at my back as I sit at the computer. I am an amateur photographer and I have heard great things about the Mac but can I deal with all the reflections? Help us Apple.

  1161. 1217 alex davidsen
    December 4, 2010 at 1:49 am

    I am a professional graphic designer and I will not buy a Mac with a glossy screen.

  1162. 1218 TheApe
    December 4, 2010 at 11:15 pm

    No matte, no purchase. Health is first!

  1163. 1219 Ben Corwin
    December 6, 2010 at 2:45 am

    Lately I have been disappointed in Apple. It seems to me like they have decided to value AESTHETICS above UTILITY. The Mac community is a very large one and they need to respect the fact that this community needs OPTIONS. As someone who is heavily involved in a community of Mac users in the film production department, I can testify first hand that Apple is doing us a huge disservice by leaving out the option of matte screens.

  1164. 1220 Rob K Stefaniuk
    December 6, 2010 at 6:01 pm

    Well, I had to bite a bullet. I bought a loaded 27″ i7 iMac to do my graphics work.

    I like the machine, and the performance of the 27″ IPS LCD is really good – except for that damn glossy screen. There is just nowhere I can position it in my work environment where at least part of the display isn’t obscurred with a hard reflection of the background. It’s REALLY frustrating.

    Although the matte surface of my older, smaller NEC display would occasionally cause some reflectance issues, at least it was much more subtle and diffused and didn’t require me to crane my neck around like a curious emu to compensate for the problem. With the old NEC, even the bright window behind me was not much of a bother.

    I’m now thinking I may still have to find another $1500 to add a proper matte display to my setup, in which case I should have just bought a low end Mac Pro tower instead.

    This big iMac is a pretty good machine but it has really been castrated for graphics work by that glossy display. Disappointing.

    r

  1165. 1221 Appauled
    December 6, 2010 at 10:21 pm

    I have a small design firm. I evaluate the iMac at least every year or so as an option to upgrade one or more of our machines. I have to say that the overall fit and finish of these is great, but every single time I look at the glossy screen I get a headache. The glare is absurd for an interface device meant for hours of continuous use. I know Apple is a champion of well-made and aesthetically pleasing consumer products, but the iMac is definitely an exception. I don’t care how pretty the iMac is when it is turned off if I cannot use it when it is turned on.

  1166. 1222 Adam
    December 7, 2010 at 5:16 am

    I just purchased a 27″ iMac as an upgrade to my 6 year-old Dual G5 with 20″ cinema display. I would have kept my G5, if it were not for the need to run on an Intel processor, as so much software does not run on Motorola processors these days.

    Anyhow, the glossy screen on the iMac is just awful. I have tried every manner of adjustment, and I can’t make it work – my eyes are killing me. With matte screens, I can work at my computer (a PC with dual Dell LCD monitors) all day and never have an issue of any kind – aside from the fact that Windows is garbage.

    The iMac is a tremendous disappointment, and as much as I’d love to keep it, it is going back to the Apple store for a refund.

    As much as I hate to do it, I may just have to buy a friggin’ Windows PC so that I can have a usable matte display. What a let down.

  1167. 1223 Rich
    December 7, 2010 at 11:49 pm

    As a Mac user of more than 30 years, I implore Apple to bring back the matte-screen option on all its machines. The glossy screens are impossibly distracting for anyone doing real work in all but the most ideal of circumstances. This is particularly true on the desktop models which often cannot be adjusted to prevent unwanted glare. I am desperately in need of a new Mac but will not purchase one with a glossy screen!

  1168. 1224 Mark Malone
    December 8, 2010 at 12:15 am

    Apple is nearly finished in the “Pro” market anyway. They just discontinued the X-Server, their plans are to monopolize and incorporate iOS and a centralized Mac app store for all their hardware.

    I have stopped recommending Mac’s for any professional use – Apple simply don’t care except if it’s the “consumer” market, and the consumer likes shiny things.

    Ok, fine Apple, so be it. Go run off catering to the consumers and forget all about how we “Pro’s” kept you ALIVE for decades. Thanks a frigging lot.

    Touchscreens are totally unproductive and lack the fine control a tiny point on a mouse pointer provides. Touchscreen keyboards lack tactile feedback and incur wrist strain “hovering” over the keys as one can’t place any weight on them without receiving unwanted input.

    But you think the future is dabbing our fingers at the screen like some stupid imbecile, touching over and over to get it to work which half the time it doesn’t.

    Look at all the future touch typists you are ruining with the iPad touchscreen keyboard!!

    Now you are ruining another generation’s eyes with glossy screens?

    Apple, all you want to do is stamp out some nearly 100% machine made hardware minus as many costly moving parts as necessary and charge a fortune for it. Damm the functionality, damn the users who have to sit for hours in front of your tedious hardware.

    Your limited hardware choices are terrible, your only good point was the security of OS X and that’s rapidly disappearing in favor of Windows 7’s free system restore feature. (like Time Machine).

    Apple, why should we tolerate your limited hardware choices any longer when we got tons of choices with Windows 7?

    You don’t care, you never plan to care. It’s time us “Pro’s” ditch you forever like you want.

  1169. 1225 robert
    December 8, 2010 at 5:46 am

    Apple has to provide matte-screen option for its 13″ MacBook Pro. The art and design profession needs matte-screens, and the 13″ is the only size some of us can afford.

  1170. 1226 Mac
    December 8, 2010 at 11:31 pm

    I invite all frustrated OSX users to do what Apple forced me to do: Try out Windows 7 with a beautiful matte screen that does not stress my eyes unnecessarily. As a long-time Apple user, fond of the advantages of OSX, this was a difficult step to take; but not as difficult as being forced to stare at a mirror-like, glossy display for hours every day.

    I’m finally rid of Apple’s tyranny. Try it. I trust you too will find it liberating.

    Apple’s arrogance in denying their customers a choice of equipment, that does not negatively impact on their health, is unforgivable.

    I’m involved in education. I no longer recommend Apple products – in fact I now actively advise against them.

    Apple refuses to even acknowledge the well-founded pleas by a large number of long-time Mac OS users who put their health first and who refuse to purchase equipment that will harm their eyes.

    Apple’s contempt for the legitimate concerns of imaging professionals, who daily have to spend hours scrutinising fine detail on their screen, is intolerable.

    I will not bother to make any more contributions anywhere to try and reason with Apple. Apple has shown, over a long period of time, that not only do they not understand, but much worse – they do not care about the plight that their arrogance and ignorance imposes on so many of their customers.

  1171. 1227 Jerome Olivier
    December 12, 2010 at 6:33 pm

    I own a 27″ iMac that has a glossy screen, but find myself using my matte-screen MacBook Pro for everything other than the most CPU intensive tasks.

    I do not like the glossy screen – the reflection is distracting. From this point forward, I plan on avoiding glossy screens. I hope Apple brings more symmetry to their product lines, like they already have with the 15″ and 17″ MacBook Pros.

  1172. 1228 John Corrigan
    December 17, 2010 at 12:54 pm

    I always buy the 17 MacBook Pro every 2 years with matte screen. Now I need two new 30″ (or larger) displays — and they must be matte! Apple, what on earth are you doing here, with this 27″ widescreen glossy nonsense!

  1173. 1229 Shaz
    December 19, 2010 at 9:05 pm

    The day Apple releases a matte version (i’ve seen the fix where you can remove the front magnetized screen but lose the Mac type finish) will be the day I buy the top end iMac. Until then it’s a Microsoft PC.

  1174. December 20, 2010 at 12:21 pm

    Three months on after buying a new iMac, I still loathe the glossy screen on my iMac. My daily sound-editing continues on an old, old PC (yes! horror!) because it has a matte screen so I don’t need to blank out windows and move lights. Come on Apple – be the best.

  1175. 1231 Corey Alister
    December 20, 2010 at 7:17 pm

    I work on a Mac every day being as a designer, but I own a Microsoft PC at home. The last Mac I owned personally was a Mac Plus in 1985 and now I would like to have another.

    The iMac is perfect in every way for what I need, EXCEPT for that glossy screen. I tried to ignore it while using the machine at the Mac Store, but the glare gave me a headache. I put the brakes on my purchase when a Mac Genius (Genius, really?) rudely told that “everybody complains about this. Jobs won’t change it, so deal…”. If Steve Jobs is going to be so arrogant as to not listen to his users then my money will stay in the bank.

    If Mac makes a NON-GLOSSY version, then I AM SOLD.

  1176. 1232 Howard Woolf
    December 21, 2010 at 3:28 pm

    Dear Apple,

    We love you, but you are going to lose a significant portion of the media/filmmaking/photography/design market — at least for monitors (and by extension, for iMacs) — unless you offer a matte option.

    Sad to say, it’s happening already. A colleague in Boston who owns an up-and-coming media production company just plunked down close to $4K for a new MacPro. And he was about to buy a 27″ LED monitor when he decided to test it with a commercial he’d just shot … and he could not see half of it because of glare and reflections from the glossy screen. So, instead, he bought a Dell U2711 which comes with a matte screen.

    I know, what is one sale? What’s $1K to a multi-billion dollar company like Apple? Well, one lost sale here, and another lost sale there, and they start to add up. And the irony is that the solution is so easy.

  1177. 1233 Kate
    December 26, 2010 at 11:28 pm

    I’m a die-hard PC user – I built my own PC 8 years ago and, other than an occasional hardware upgrade or repair, it has served me well. I am in need of a new computer, though, and for over a year now have been researching and testing Macs in stores.

    If I could get a matte screen iMac, I would have taken the plunge months ago. What’s my hangup? I’m prone to getting migraines. Killer, lay-you-out-on-your-back-for-24-hours variety. I’ve learned over a lifetime what triggers to avoid. My neurologist, whom I see 2 to 3 times a year, has advised against a glossy screen. (I was getting chronic bad headaches from use of a CRT monitor, once he urged me to get a matte LCD, when they were new & very costly, that pain immediately ceased.) I have a home office, spend a good portion of my day in front of the computer, and there is no way I could handle any of the gloss screens on Macs I’ve test driven. An Apple sales associate at an Apple store was kind enough to take me to a rear area, out of the glare of much of the lighting, and still my eyes were burning within a few minutes and felt a headache coming on, so I had to step away. I was so disheartened! Sure, I could hook up my current matte monitor and a Mac Mini but I need/want more power. A Mac Pro is far more than I need and is a budget buster. Though a MacBook Pro would be an option, it’s not my preferred choice, and is also more than I need to spend. I’ve read countless forum discussions on this matter and it most certainly appears there is a strong demand for Macs with matte screens. People are going so far as to remove the glass cover from their new iMac screens!

    Apple, you’re an environmentally conscious company & I applaud that. Please, take the end-users’ health into consideration! I for one would be grateful!

  1178. 1234 tom912e@gmail.com
    December 29, 2010 at 2:29 pm

    I have an iMac A13011 running Windows 7 because I need to use specific design software. So far it is doing fine. But the iMac’s glossy screen has been giving me a headache. Walking by the glossy screen, the design looks slick, but using it is a pain. Style over substance! Apple, rethink it guys.
    Tom

  1179. 1235 Amy
    January 2, 2011 at 6:14 am

    We have two iMacs – mine in the kitchen (beloved but aging 2006 white matte-screen 20″) and my husband’s (2009 glossy aluminium iMac) in his office.

    With his glossy screen, he has to keep the shades down and lights off to use it, even though the window is BEHIND it. Generally, he just uses my matte iMac – which annoys me no end.

    I would give up and buy myself a new iMac, but I’m not taking his glossy one, and not replacing mine until matte is once again an option on the iMac. (Unfortunately the Hi-Res 15″ MacBook Pro with “anti glare” is not an option for us.)

    I really think it is telling that Apple uses the phrase “anti glare” – I just called it “matte.” By using the phrase “anti glare”, clearly Apple recognizes that GLARE is a problem.

  1180. 1236 Emilio Garcia
    January 2, 2011 at 11:00 pm

    I would buy two new iMacs in an instant if they were offered with matte screen option. It is so disappointing to be a veteran Apple customer and feel so frustrated. I have “converted” so many folks to Apple users over the last 20 years, that I’ve lost count. I stayed a loyal Apple user during the “darkest” times, and now find myself with the dilemma whether to move to no-Apple products on account of a very simple need: “a matte screen on the 21″ and 27” iMacs to use in photography work. Can Apple please provide the matte screen option, even if it comes at a premium price?

    Emilio

  1181. 1237 Tami Burr
    January 5, 2011 at 4:35 pm

    I’ve got an iMac and an iPad and have spent more time on the iPad since getting it for Christmas. I have noticed that my eyes tire very easily. I am not sure why, but from reading these posts, I probably need to turn down the brightness on the iPad. If there was a removable matte overlay that I could use when I am doing everything but watching a movie, I think it would be a big help.

  1182. 1238 kami
    January 8, 2011 at 2:03 am

    Dear Macmatte (no direct contact option here?),
    well.. it is “early January 2011”.. could we supporters get some kind of an update?
    my old macbook is falling apart… i can’t wait much longer and am one inch away from buying a windoze machine only because stupid Apple will not release the 13″ MBP without the unbearable glossy screen.
    If you have any news, rumors, wild hopes, please share!
    thanks.

  1183. 1239 Jamil
    January 9, 2011 at 4:59 pm

    I’m a PC person, but wanted to switch to the Mac. So in November 2009, I purchased a glossy-screen 27″ iMac with i7 processor. I loved everything about the computer – except the glossy screen. When placed next to my matte Dell display, even with the lights off in the room, it looked terrible. It just wasn’t worth the expense especially when I hated looking at it, so I returned it. Now it’s January 2011 and I’m still on my PC because there is no matte options for the iMac. However, if Apple were to come out with a matte screen 27″ iMac tomorrow I’d buy it as well as a 15″ matte-screen MacBook Pro. However, if Apple don’t make one, I’ll probably end up buying a new Dell. I’d love for Apple to have a computer sized between the Mac Pro and the Mac Mini so that we can use the display of our choice.

  1184. 1240 Ivan
    January 10, 2011 at 12:28 am

    I have an intel iMac with glossy screen from 2008. Frankly, an excellent computer – only let down by the glossy screen’s frequent glare and reflectivity as apparent under different lighting conditions. I say “only”, but in fact it’s an ongoing problem.

    My current laptop is a 12″ iBook with a matte screen, which fits my needs. However, it’s over 5 years old, and I really want another small portable (11.6″-13″ screen) to meet my future needs. Unfortunately, as Apple has nothing for me with a matte screen, I’m beginning to look at PC alternatives. I think my Macs are great computers, but I really need matte screens for extended periods of serious work, especially under differing lighting conditions. Sorry, but no matte screen option on the MacBook means no buying of any more Mac laptops from me in future.

  1185. 1241 Rob K Stefaniuk
    January 10, 2011 at 9:32 pm

    Rob K Stefaniuk

    I posted a comment back on August 3rd, opposed to the glossy screens. Since then I’ve succumbed to the need to purchase a new Mac, in spite of the glossy screen. Since I could not afford a new Mac Pro AND a large high-quality display, I grudgingly obtained a top-end, 27″ iMac in September with some of the optional upgrades. In terms of overall performance/$ of the new iMac, I was pleased with the Mac, and I set it up as best I could to avoid glare; darkening the room and everything.

    Strangely(?), I generally avoid USING the new iMac! I still prefer to do most of my day-to-day work and image editing on a first-gen G4 Mac Mini attached to a good 19″ NEC matte display even though there is a large bright window behind me. The matte screen is just way more comfortable, even if the older Mac is way slower processing my images and can’t run the latest software.

    In December I finally spent more time on the big glossy iMac. I wanted to try some demo software that needs to run on an Intel-based machine. I still spent fewer hours per day on the iMac than I normally do on my other (non-glare) machines and, overall, no more total daily time than I otherwise would at a computer. After a few days of testing demo software and doing some image-editing tests on the iMac, I ended up with sore eyes, blurry vision and even mild headaches.

    I’m in my mid 40s and have not yet required any vision correction, although my ability to close-focus has been slowly declining over the past few years. Until now I’ve never had any issues with working on my computers using non-glare displays. I take regular and frequent vision-breaks to rest my eyes and avoid eyestrain whenever I’m using a computer for extended periods. However, the glossy screen on the iMac – possibly combined with the greater width as well as higher contrast – I am finding very uncomfortable to work with for more than an hour or so.

    I like being able to look at my images on the large 27″ iMac’s display. I can see much more detail compared to having to scroll around the same image on my older Mac with a smaller display. Despite this, I find, as I expected, that actually WORKING on this glossy-screen machine for extended periods is very tiring to my eyes.

    I performed a basic color calibration, just using the Systems Preferences, on the large iMac. This is what I do with all my systems and it’s generally adequate for my needs. I find that the iMac glossy screen’s appearance with respect to color and gamma seems to shift around more, whether that’s due to the level of stability of the backlight LEDs and-or the reflected ambient light. Either way this is another aspect that I find somewhat bothersome compared to my other non-Apple matte displays.

    As for the glass on the iMac, it does appear have some sort of anti-reflective treatment on it. A plain piece of glass seems to reflect even more ambient light. But there’s also a bit of a “shimmer” effect from the iMac’s screen reflection – I’m not sure of the cause of that but it’s slightly distracting at times too, as are the particles of dust or something caught between the inside of the front glass and the actual display inside.

    I would sure like this 2010 iMac a LOT more if it had a display that was as comfortable for longer term use as my older NEC and other non-reflective, matte displays. As it is, I now wish I would have purchased the Mac Pro tower and saved up for a large IPS display with anti-reflective surface from another manufacturer.

    These glossy displays are OK for casual use, but they are not something some of us can live with on a regular basis.

    For a machine that’s capable of doing higher end graphics work, we need Apple to actually produce it in a way that we CAN use it for that purpose.

    rks

  1186. January 14, 2011 at 5:33 am

    Agreed. I’m a owner of the 15″ (early 2008) MacBook Pro and have been looking for a new external display. Apple’s 27″ Cinema Display seems awesome, although the glossy screen is a killer. My girlfriend has the 21.4″ glossy-screen iMac and it is just unusable when your office has a window (and you enjoy sunlight) – unusable, as in … if you are coding or watching movies, you are mainly looking at your reflection and it causes headaches for a full day of work – even with 5 minute breaks ever 25 minutes (pomodoro technique).

  1187. 1243 Marc Otto
    January 15, 2011 at 12:01 pm

    I am a loyal Apple user and am currently using a matte, anti-glare 17″ MacBook Pro. I am highly interested in a smaller option (for instance a 13″ MacBook Pro or an 11″ or 13″ MacBook Air), but to me glossy screens are unacceptable. My wife and I were at an Apple Store yesterday and even in the controlled store environment with perfect lighting, working with the glossy screen is almost impossible for me. I had the opportunity to compare 15″ and 17″ models with matte and glossy displays side-by-side – the difference is astounding. I cannot understand how somebody can look at the two options and choose the glossy options. Like many commenters stated before me, I would be more than willing to pay extra for an anti-glare option (like I did for my 17″ and my wife’s 15″ MacBook Pro).

    All the best,
    Marc

  1188. January 17, 2011 at 12:56 am

    I only buy Apple laptops … that have matte screens. To Apple, I have the check written with your name on it for $1000 to be deposited apon receipt of a 27″ matte Mac Cinema Display. Whenever you are ready…

  1189. 1245 Jamil
    January 17, 2011 at 1:16 am

    I posted a few weeks ago, but felt the need to post again. I really want to switch to the Mac, but am in need of a new laptop. The MacBook Pro is perfect with it’s anti-glare screen, but if I buy that, I’d also like to have a home desktop Mac. For desktops, the iMac glossy screen obviously does not work, and the Mac Pro is out of my price range and just not really what I want. Since I cannot get a desktop Mac with matte screen, there is almost a definite chance that I’ll be sticking with Windows 7 for many years if I drop the ball on a new Sony or Dell anti-glare laptop.

  1190. 1246 MaX
    January 18, 2011 at 7:58 pm

    Since this is a health issue, at least Apple should offer the option of matte screens. Please.

  1191. 1247 D Newman
    January 20, 2011 at 2:13 am

    I am a working commercial photographer. We own 3 Macs in our studio and would happily purchase three more new iMac I7’s if they were available with a matte screen. Until then, Eizo gets our investment and we have less $$ for Apple products.

  1192. 1248 H Frazer
    January 26, 2011 at 5:10 am

    Heck, I even have trouble with glossy magazines, turning them every which way as you read down the page. My office is well endowed with windows looking out into sunlight on trees and meadows, and I do not wish to spend all my days in a darkened room. And needing to read reference materials and inspect various bits of metal.

    I would have bought new computers from Apple for my small engineering design business two years ago if a matte option had been available. As it is, we struggle away on older matte-screen machines, but would really benefit from more graphics grunt.

    My favored layout would be a 21″ iMac with a matching matte screen mounted directly above it and the menu bar between the two screens. Ergonomically beneficial and allows reference materials within easy reach on the desk.

    For travel, which happens all the time, I would put these two into a suitcase as a portable work-station and use an iPad for work during travel. So this represents a lost sales opportunity for 2 iMacs, 1 desktop screen and an iPad.

    It seems to me that Apple have become so marketing-orientated that the IIG factor (Isn’t It Gorgeous!!!) prevails over usability and the common sense of letting customers make their own choices. Whatever ever happened to the Jobs’ philosophy to make a computer useful as an appliance?

  1193. January 27, 2011 at 8:12 am

    I personally have 2 external matte monitors. Actually, I could not consider buying an iMac, mainly because of these glossiness issues. Also, matting films are not an option because they just take light away, plus are hard enough to stick on without any bubbles.

    Alex

  1194. 1250 john carvey
    January 27, 2011 at 11:47 am

    I would like a new iMac with a matte screen. Come on Apple, do us all a favour and give us a choice: to matte or not, that is the question.

  1195. 1251 ThePhraggleTickler
    January 29, 2011 at 9:37 am

    Apple, please just add an option on the online store for a matte screen just like you do with the 15 and 17 inch MacBook Pro’s. And sell just one iMac with an anti-glare option in stores! Anti-glare … It’s interesting because Apple don’t market their other MacBooks, iMacs, and Cinema Displays as glare models, do they? If a person had a disability that prevented them from using a glassy glossy screen, would they be able to force Apple to produce an anti-glare option. I know nothing about law, and may well have just made myself sound a little stupid, but I thought the comment was worth putting out there.

  1196. 1252 alex
    January 29, 2011 at 10:05 pm

    I have been extremely happy with my Powerbook G4 15″ for over five years, especially with its matte screen. I want to buy a new iMac with a 20+ inch monitor but the unavailability of the matte screen makes me hesitate.

  1197. 1253 Claus Lehnert
    January 30, 2011 at 11:16 am

    I plan to buy new displays for the Mac environment at my office because the existing Cinema Displays are already several years old. If Cinema Displays were to be offered with a matte option (like the matte MacBook Pro I bought lately) I would buy those without any doubt. But I just cannot work with glossy screens in my office lightning environment and therefore I am forced to buy other ones (EIZO). I’m very sad about this.
    Claus

  1198. 1254 torbjoern
    January 31, 2011 at 7:56 am

    Apple, please let us at least have the matte as an option. I know it is possible, as it is already an option on the MacBook Pro 15″ and 17″.

  1199. January 31, 2011 at 1:27 pm

    Rumors of a Gen2 iPad with “anti-reflective” screen. This could this be the start of something good?

    http://www.macrumors.com/2011/01/30/ipad-2-screen-thinner-anti-reflective-1-2ghz-dual-core-cpu/

    Bodie

    • 1256 Nick
      February 2, 2011 at 2:32 pm

      I think the Kindle ad – that compared how easy it is to use the Kindle outdoors with how blindingly impossible it is to use the iPad – really had an impact on Apple. If only somebody would make an ad mocking the uselessness of the glass screen on the Macs, Apple might finally pay attention to this issue.

  1200. 1257 Dan
    February 2, 2011 at 3:30 am

    I was one of those PC users that wanted to move to an iMac this year for my family. But with no option for a matte screen … no way!!!!!!! What, look at myself in a mirror for hours on end? What a fricken joke!

    Most PC’s and/or stationary desktops are by Microsoft Windows! You remember what a window is Mr. Jobs, right? Ya know, the kind you look out of and light streams into the room. Makes your iMac look like a mirror reflecting everything. Nice! NOT!

    The Mac Mini is just that… a “mini”. It’s a joke! For over $700.00 with a display card like that … c’mon!

    Not going to do it…

    Disappointed and disgusted!

  1201. February 2, 2011 at 6:20 am

    How can you work if you see your own reflection all the time in the screen??? I guess I will be going back in time and work in a photography darkroom … Apple is only concentrated on sales, and is neglecting professional users. I’m ready for a new brand (but not Microsoft Windows).

  1202. 1259 Lax
    February 3, 2011 at 6:06 am

    I hate glossy screens. I eagerly went to my local Best Buy store to look at the 27″ iMac and was deeply disappointed. I would have bought it then and there if it had a matte screen. I’d rather protect my eyes with a comfortable matte screen than have “perfect” black. Imagine how many more would embrace Apple Macs if matte screens were available. Bill Gates must be smiling …

  1203. 1260 Jeananne
    February 3, 2011 at 3:46 pm

    I think all the replies seem to be from America [NOTE: See MacMatte editor’s comment below]. I am from England and we have the same problem over here, not with just Apple. It seems every manufacturer is just not listenig to the public. A survey I saw recently showed 67% hated glossy screens, 16% liked them and 17% didn’t care one way or the other. That surely must tell them something. I wish I knew a way of convincing them. It’s just a pity we can’t boycott them all. I need a new notebook/netbook but I am finding it impossilbe to find one with a matte screen. I read all the info on one model and thought it sounded just right until I read a review and found that word “GLOSSY”.

    MacMatte editor’s comment: Actually, the I.P. addresses of petition comments indicate that many come from all parts of the world.

  1204. 1261 macmatte
    February 3, 2011 at 11:02 pm

    I sent a periodic update to http://www.apple.com/feedback drawing Apple’s attention to the petitions on this site. This is done periodically, so you can be assured someone at Apple is aware of this petition site.

    MacMatte editor

  1205. 1262 redjr
    February 4, 2011 at 12:26 am

    I’m a graphic designer, working off a G5 still. I would love to buy a new iMac, but the fact that there is no matte option available is the only thing holding me back from buying today.

  1206. February 4, 2011 at 1:47 am

    Someone should just sue Apple. I had migraines for around 6 months, and went to countless doctors, before realizing it was the glossy screen. A few of my clients were luckier – they got ocular migraines the first day they had an iMac and were able to send them back to Apple, and downgrade to Mac Minis with non-Apple matte screens.

  1207. February 4, 2011 at 8:26 am

    Hello. I’m Spanish and my English is limited. Sorry. [MacMatte editor: no problems, edited slightly]

    I work as an IT technician, a computer music teacher, and also as a music composer. So I work many hours with a computer daily. In all cases I use matte screens – with one exception: my last MacBook Pro 15″ (2009), which I bought when Apple did not offer the option of a matte screen, and this is a problem for me. At home there is no problem – I use an external matte monitor – but for other activities the glossy screen is a problem, especially when I am in a live concert in a dark stage. So for my next portable computer I need a matte screen. Please, Apple, consider this petition.
    Best regards.
    Joaquín

  1208. 1265 Ken Hampshire
    February 4, 2011 at 8:23 pm

    Damn you Apple for forcing these “mirror” screens on us.

    -Mac user since 1986…

  1209. 1266 Greg
    February 4, 2011 at 10:58 pm

    Only reason for me not buying the iMac desktop is its glossy screen. It is that important to me. The day that a matte screen is offered without the glossy screen you will see a buyer purchasing two of them as soon as I can get my rear going to the Apple Store.

  1210. 1267 Allen Seidner
    February 7, 2011 at 6:02 am

    I am getting desperate in holding out for Apple to come out with a matte screen on the iMac or Cinema Display. The good working life of my old 20″ matte Cinema Display can’t be too far off. And if that day came tomorrow I’d have to buy some crappier and uglier brand of a matte display because I detest the glare and reflections endemic to glossy screens. Glossy is fine for an iPhone, but not for the screen I need to work at all day.

    And, I want a “mightier” home computer, too. I think the iMacs are spectacular all-in-ones, and I’d gladly pay an extra $200 for a matte screen option on one.

    Please, Apple, I’ve been your customer since 1984 and spent tens of thousands on your products. You gotta give me a decent matte screen option here, please — I’m begging you …

  1211. 1268 Trenton Meyer
    February 7, 2011 at 1:51 pm

    Dear Apple

    Please give us an option for a matte screen. As a photographer I cannot work with an iMac as long as you don’t offer a matte version.

    Cheers

    Trenton

  1212. 1269 working dog
    February 7, 2011 at 10:25 pm

    OK, I cannot understand Apple’s reluctance to offer professional users the alternative that they want – crazy business. I am a designer and photographer. I cannot stand the reflections from the glossy screens. I was at a colleague’s studio yesterday. He gave in and bought a 27″ glossy iMac. The colour and definition are magnificent, but the reflections are just unbearable. Even if you can mentally block out and look through the reflections, every time something moves in the reflection, your focus is distracted and reverts to the reflected “foreground”. I’d love a new LED display – I have two ageing 30″ Apple Cinema Displays, but as long as they are glossy, not gonna happen. C’mon Apple! You know it’s true. You even call the MacBook Pro matte screens “anti-glare”! How about an “anti-glare” iPad pro? Say 15″…?

  1213. 1270 carolace
    February 8, 2011 at 1:55 am

    It seems that seven months have passed since the latest post and yet matte screens are still nowhere to be found. I have waited four years to upgrade the computers in my office. I can no longer upgrade software without the Intel processors. And with a new hire on the horizon and only an ancient G4 gathering dust left for another staff member, I am forced to act. And that makes me very angry. My computer faces a south facing window – the reflections will be horrible and I work in graphics and photography. I started using Apple computers with the introduction of the LISA. Apple has really gone out of its way to ignore it most loyal customers – the artists, designers and photographers – who were Apple users before the first iPod. Glossy might look sexy, but it is horrible for getting any serious work done.

  1214. 1271 Andrew S
    February 10, 2011 at 11:08 am

    I just purchased a brand new 2.53GHz MacBook Pro i5 17″ (December 2010).

    This laptop is almost UNUSABLE!!!! The reflections from the glossy screen just kill your eyes to the point of severe eye strain.

    I bought a laptop for portability, so I can edit and check footage in the field. This TERRIBLE glossy screen renders my laptop useless in the field. As for indoors, maybe once the sun goes down it’s readable. Any ‘black’ on the screen during the day and I end up staring at myself in the f###ing monitor.

    Apple, you are a joke.

    # Waste Of $2,700

  1215. 1272 vicko
    February 14, 2011 at 9:12 pm

    Apple, I would like to buy a matte screen iMac!

  1216. 1273 jim
    February 17, 2011 at 12:58 am

    No matte screens, no 30” display, no Xserve – Apple is dropping out of the professional and enterprise game. I wouldn’t be surprised to see all Pro Apps gone and OS X Server dropped in the next few years. It’s all about the big bucks that consumers spend replacing their ipods and iphones ever year.

  1217. 1274 Matt
    February 19, 2011 at 4:55 am

    Apple, bring back matte, please 😦

  1218. 1275 alessandro palladini
    February 22, 2011 at 8:24 am

    Apple, bring back the good old ways.

    Alessandro in Berkeley.

  1219. 1276 hwanfilm
    February 23, 2011 at 11:31 am

    Apple, please bring matt screen.

    – from S.Korea ~

  1220. 1277 Shawn
    February 24, 2011 at 5:14 pm

    I am one of those people who experience eyestrain after looking at the glossy screens. I will not purchase a computer with a glossy screen & would rather use old technology if I cannot find a matte replacement. I am willing to pay MORE to have the option to have a matte screen that does not have reflections.

    Apple: Please develop a matte option! Thanks!

  1221. 1278 Curtis
    March 2, 2011 at 3:35 am

    I like the matte screens better. Just thought I would let you all know.

  1222. 1279 Jan
    March 10, 2011 at 7:07 pm

    The majority of my screen viewing — laptop, iPod, netbook — is outdoors. Glossy screens are utterly worthless. So a matte screen surface is my #1 requirement when shopping for replacements/upgrades. Adding a matte screen protector degrades display quality substantially. Apple, a native matte screen would win some sales from me!

  1223. 1280 Doug
    March 11, 2011 at 4:41 am

    I have a matte screen on my 2006 iMac and it looks great. I have a glossy screen on the MacBook Pro I’m using now and even inside I can see my reflection as I’m typing. It’s distracting. Outdoors it’s even worse.

    I am waiting for Apple to offer a matte screen for the iMac before upgrading. I’d also like to get one of the 11″ MacBook Airs but at this time are only available with glossy screens.

  1224. 1281 jonesxxx
    March 11, 2011 at 8:23 pm

    I agree. I have a MacBook. God knows why the screen is glossy.

  1225. 1282 Sandra
    March 12, 2011 at 1:18 am

    I am a professor and work long hours on the computer. I have a MacBook and bought a glossy stand-alone 24″ monitor to improve visibility.

    What a nightmare!! The glossy screen, which I never liked much, gave me insomnia …. now gone because I got rid of the glossy monitor.

    I am now looking at Samsung monitors, but there is no way to tell … or at least, I cannot tell … whether or not the monitor is matte. Samsung told me that all their monitors are matte. Hmmmmm. Are Samsung onto the anti-glare revolt?

    To the main point: Does anyone know of good matte screen stand alone monitors and/or does someone know how to tell whether or not the screen is matte without actually looking at it? Specs don’t say matte or glossy. Are resolution and contrast figures related to matte or glossy?

    Thanks

  1226. 1283 Eoghan
    March 23, 2011 at 6:18 pm

    Check out anandtech.com for comprehensive reviews of suitable monitors. That website recently posted
    a review of the new 30 inch matte display from NEC. (There are also 27 inch and smaller options in the series).

  1227. March 26, 2011 at 9:43 am

    If you look into monitors that are of a better quality, you will find some that have a matte screen. There is a type of monitor called IPS that is used more for graphic design. If you do a search on Amazon or Google under “IPS Monitor” you will see some choices. (Make sure that you see “IPS” somewhere in the title description.) Hewlett Packard and Viewsonic seem to be 2 brands that people like, and in the 21-23″ size range, the prices are under $300.
    I just got one of these monitors after giving up on the iMac.

  1228. 1285 k
    March 26, 2011 at 9:58 pm

    Antiglare screen and HDMI are a must. When?

  1229. 1286 Joe H.
    March 29, 2011 at 8:08 am

    Apple: Antiglare across the product line. Save our eyes, Apple, you can’t keep ignoring at least 35% of your users. After close to 5 years since the last iMac with matte screen – and still people are protesting, still the polls are high, still people want matte screens. After so much time you would think, if the glossy glass were a good option, then people wouldn’t mind by now, but every day you hear that they do mind.

    APPLE, MAKE IT HAPPEN! COME ON GUYS!

    (and as an aside joke, if Apple names one option as “anti-glare” (the matte option), what does that make the other glass option then? One would say the other option, than anti glare, is, well, GLARE).

  1230. 1287 Tony
    March 29, 2011 at 1:07 pm

    This is insane. People are crying for matte screens and yet both Apple and the PC industry only produce crap glossy screens. I find it mind-blowing that the market power of idiots is so strong that matte screens have been eliminated altogether. Remember that before 2005, ALL screens were matte. How can science regarding eye-strain and usability be completely ignored??

  1231. 1288 Francis Gagné
    March 29, 2011 at 8:42 pm

    I own the last generation iMac available with matte screen and absolutely love it. At work I have a brand new 24 inch iMac with gloss screen – as soon as the sun start going around the corner of the building I can see almost everything behind me (even with the blinds fully closed). I have found this to be very annoying and unprofesionnal. I work in engineering with 3D models with complex surface which requires me to have very clear cut view of the shapes. That absolutely cannot be done if some light comes into the room.

    I am sad to say so, but I WILL NOT BUY another Apple computer until an appropriate matte screen solution is offered. A third party “patch” will just not cut it. It is not the professional respect I am used to coming from Apple, especially in the iMac line.

    A deceived iMac owner that will not work in a dark photo room just for an Apple computer.

  1232. 1289 sammy
    April 1, 2011 at 10:55 am

    Not to long ago I bought a Mac Mini and a 30-inch Dell screen because I didn’t want an 27 inch glossy iMac! Now I want to get two laptops – one for me (15inch) and one for my girl (13inch).

    On the tricked-out MacBook Pro 15 inch, I can pay extra for the anti-glare, matte option – which is kind of crazy. One should be able to choose the anti-glare option without having to pay extra.

    I’m not talking about an increase of resolution – paying extra for that option is ok.

    But nevertheless at least I can pay to save myself from straining eyes. (150 Euro extra).

    Apple, why not give me the option on the more portable 13 inch model ??

    I am willing to pay for it. So what’s the problem, I ask you, APPLE ??

    Apple is profiling itself as a company that makes products that fit our needs, products that change to suit our needs. We don’t have to change to suit the product!

    So again, Apple, where lies the problem, I ask you?

    For now I am holding on buying an iMac for the living room and two MacBook Pro’s.

    Because I think Apple is only focusing on the iPad and iPhone and do not seem to care about customers buying anything else from them ?!!

  1233. 1290 bob
    April 1, 2011 at 5:06 pm

    I need to purchase a display for my MacBook Air, and would love an Apple Cinema Display but will not purchase it due to glare from the glossy screen. Eye strain is too much.

  1234. 1291 Howard B
    April 4, 2011 at 4:14 am

    I was eagerly looking forward to buying the next iMac which is rumored to be coming out in April or May of 2011, however, today I tested a glossy screen MacBook Pro in the room where I was planning to use the iMac. The glare from the glossy screen made it a miserable experience. I live in a sunny state and have no access to a basement office. Apple, please offer a matte option on the iMac. I’ve used Macs for years and would like to continue doing so, but there is no way I will buy a glossy screen.

  1235. 1292 Gail L
    April 4, 2011 at 6:07 pm

    I am waiting to buy a new iMac with the new release in April or May 2011, but I will only buy it if the matte screen is available. I do a lot of photo work in a room with some windows that cannot be covered. I currently have a matte screen on my NEC monitor and do not wish to switch to a glossy screen with the reflection problems.

  1236. 1293 Patricia
    April 5, 2011 at 11:24 am

    I’m a freelance designer struggling on with a 5-year old, pre-Intel G5 Mac Pro. I’m keen to upgrade as I’m unable to run the latest software, and that’s soon going to become a major problem. But the MacPro has become more powerful than I need and more expensive than I can really afford, and I’m in no doubt that a glossy iMac would be a disaster in my bright south-facing office (at times there’s almost too much glare for my terrific old matte Apple Cinema Display).

    Like everyone else here, I’m bewildered by Apple’s lack of choice, and depressed that Apple has not just ignored the pleading of so many loyal Apple users for the reintroduction of a matte screen, or for a choice – but that it continues to disregard countless objections while happily and obliviously promoting one new release after another. Sadly, it seems that Apple is less concerned with pleasing its consumers than it is with pursuing its own self-aggrandising aims.

    I was a long-time happy Apple user, but now I feel trapped, and I’m even giving some thought to a career change in order not to be beholden to them any longer.

    Thank you macmatte for all you’re doing to try to get Apple to listen. I wish you every success.

  1237. 1294 Jim
    April 7, 2011 at 6:32 pm

    My company was looking for a replacement to the sadly discontinued Apple 30″ Cinema Display. The Apple 27″ was being considered until we actually sat in front of this reflection monster. Even taking off the glass cover was not a solution as the display itself is also very reflective. We would have purchased hundreds of the 27″ monitors if not for the glass. Please, Apple, don’t forget about enterprise customers group completely.

  1238. April 7, 2011 at 11:37 pm

    I’ve been hanging on to my 24 inch matte iMac with matte screen from 2007. I’ve wanted a new one for the past two years but just can’t take the glarish glossy screens that are currently on all of the new iMacs. I really hope the update that should be coming out in the next month or so includes a matte option. If it includes a matte screen I’ll be placing my order the day the new iMacs are announced. Otherwise will stick it out another year on my ageing matte iMac.

  1239. April 8, 2011 at 6:18 pm

    I agree with Tony’s comment March 29, 2011 at 1:07 pm

  1240. April 10, 2011 at 5:36 pm

    So I’ve paid extra for a matte-screen MacBook Pro because it’s for work, not movies, and I cannot purchase a matte screen to complement the display from the same manufacturer – Apple, what gives?

  1241. 1298 Miguel Angel Duran
    April 11, 2011 at 6:30 pm

    I’ve waited years in hope that the Apple 30″ Cinema Display would drop in price, and now I’m in a situation were my only option is A LARGE MIRROR … I’ve read all reviews and made frequent stops to Apple stores and still decided that glossy screens just aren’t better than matte. Reasons are countless and many people have pointed them out on this website and everywhere else on the web, so there’s no need for a list of negatives. I work 8 hour days (5 times a week) as a UI Artist in the game industry, get home and still sit and stare at a (matte) screen and I don’t get any eye strain whatsoever. With glossy screens, on the other hand, I have to worry about being in the right lighting conditions, buy additional screen calibrator, cleaning product etc. all for the sake of good looks. My point is, the professional user ends up suffering for the sake of selling these mirrors to the masses (those who think shinny is better) It’s a shame that Apple once catered to the graphic artist … What ever happened to “think different”? I still have hope this will change, I don’t care if Apple decides to follow the ‘shiny is better’ trend, just give us the professionals the option for matte.

  1242. 1299 Louise
    April 14, 2011 at 3:48 am

    Apple, please bring back the matte-antiglare displays!

    I, too, cannot deal with the glossy screen due to glare and eyestrain. I’m a photographer who spends many hours in front of my display. The glossy display is intolerable for my work. Thank goodness I still have an older matte display from the days gone by, but I fear its days are numbered. I’m more than willing to pay a “premium” for my matte screen!

    Thank you for listening to those of us that are die-hard matte display fans.

  1243. April 17, 2011 at 12:47 pm

    I’m a web and iOS designer/developer, and I love Apple products. I was this close to buying the 27″ Cinema Display, but I just can’t bring myself to do it because of the glossy screen.

    I’ve gotten used to it over the years, but I really would prefer having the option to get a matte.

    Please Apple, listen to your fans. We just want the option. Thanks.

    -scott

  1244. 1301 Paolo
    April 17, 2011 at 2:01 pm

    I don’t really understand why Apple doesn’t give a matte option; everyone would pay the extra cost for it. I want to switch to Mac but I’ll never do it until there is a matte screen.

  1245. 1302 Pascal (from Japan)
    April 19, 2011 at 1:29 pm

    I’m a hardware designer, and I keep using Macs. Now I have 2 MacBook Pros (each about 3 years old) that I cannot change because Steve Jobs knows what is good for me … but I disagree.

    There is simply no choice like in the good old days of East Germany where you could buy a Trabant or a Trabant.

    The new MacBooks (unibody) seem to be fantastic and I wouldn’t hesitate for an upgrade – if there were matte displays.

    By the way, in my office, same problem. I cannot buy Mac glossy displays, so I have bought 5 Samsung Syncmaster 305T. Too bad, these are more expensive than Apple, but I can’t stand the glossy screens of the Apple Cinema Displays. I have a good old Apple cinema display (23 inch or something) for my accountant, which is also matte (the screen, no the accountant).

  1246. 1303 levina de Ruijter
    April 19, 2011 at 2:45 pm

    I bought my first computer in the mid 1980’s. It was a Mac Classic. I loved it and have always stayed with Apple. In 2007 I bought a new 20 inch iMac, a white one, with the superior matte IPS screen.

    The Aluminum iMacs had just come out, but I hated their glossy screens. I need a serious matte screen that gives me accurate colours to do my photo editing work, not a glossy screen that gives me colours that are less truthful. I cannot believe that now there are no iMacs with a matte screen. I am ready to upgrade to a new iMac, but I can’t because of those damn glossy screens. I could buy another brand of matte IPS screen, but then what: the Mac Mini is too limited and the Mac Pro is too expensive. And so, for the first time since buying the Mac Classic, I am seriously contemplating buying a Microsoft Windows PC. I can’t believe I’m actually saying this out loud, but it is true because I do not want a glossy screen!

    I simply cannot understand the decision-makers at Apple in this … They should listen to their fans. I’ve been with Apple for 25 years and now I am forced to look elsewhere. That’s just nuts.

  1247. 1304 macmatte
    April 19, 2011 at 8:56 pm

    I sent a periodic update to http://www.apple.com/feedback drawing Apple’s attention to the petitions on this site. This is done periodically, so you can be assured someone at Apple is aware of this petition site.

    MacMatte editor

  1248. 1305 macmatte
    April 24, 2011 at 2:11 pm

    Almost all Mac journalists regard the matte screen issue to be dead: this could mean (a) it is dead because the vast majority of people now like glossy screens, or (b) the issue is dead because Apple’s arrogance means there is no chance of Steve Jobs changing his mind.

    It has to be the latter. Just today I came across a 2011 poll.

    http://www.ehmac.ca/anything-mac/93494-03-09-2011-ehmac-mac-poll-matte-glossy.html

    Question: Matte or Glossy

    Matte 49 64.47%
    Glossy 27 35.53%
    Voters: 76

    That’s 64% in favor of matte. No matter how some could counter-argue that this poll could be skewed, it still points to the fact that lots of people want matte screens.

  1249. April 25, 2011 at 8:59 pm

    I completely agree with the problematic glossy screen. I bought a 27″ LED glossy screen two months ago, and ended up hating to work with it. I have both the matte 30″ Cinema Display and this glossy one, and largely prefer the matte version. I also think that there is an issue of extreme resolution that strains people’s eyes. It may sound strange, but I think the new glossy screens are too sharp and it becomes difficult to read them.

  1250. April 26, 2011 at 9:18 am

    I will refrain from buying any Apple computer until there is an 144×900 matte display option for the 13″ MacBook Pro.

  1251. 1308 ed
    April 26, 2011 at 10:27 am

    I’m not getting another iMac till there is a matte option.

  1252. 1309 k
    April 26, 2011 at 7:04 pm

    One thing prevents me from buying a new iMac … the lack of a matte screen option. In every other aspect the iMac is the ideal machine for me but due to the glossy screen only I will not be purchasing from the Apple computer line until the matte screen is available.

  1253. 1310 Shannon
    April 28, 2011 at 6:41 am

    I like my iPad, but I won’t be buying a new iMac or MacBook until there’s a matte option. I guess Apple is no longer interested in its longtime creative professional clientele – I wonder who will fill that niche?

  1254. 1311 Ed A.
    April 30, 2011 at 10:12 pm

    I really want a matte screen iMac – I just can’t tolerate a gloss screen. If the next iMac update doesn’t have a matte screen as an option, I’m not buying.

    I’m an Apple FCP Certified Pro and videographer for local TV and commercial clients, so I’m one of those longtime creative professionals who uses Apple products.

    If Apple aren’t responsive to professional’s needs, it might be time to look for a non-Apple alternative.

  1255. April 30, 2011 at 10:45 pm

    If the new iMac updates (May 2011) have a matte option, Apple will have my business immediately. As a designer mostly for print the matte screen is a must, otherwise I’ll stick to my old MacBook and the matte external display.

  1256. May 1, 2011 at 8:24 am

    Avid PC user but want to switch to Mac. Cannot do this until the 13″ MacBook Pro gets a matte option.

  1257. 1314 kevin c
    May 1, 2011 at 1:36 pm

    Why no matte option on the 13 inch MacBook Pro? And the iMac range?

    It looks like Apple have made their mind up on this issue – but their reasoning is mysterious. It keeps the product lines simple. But screens – as many people on this site have noted – aren’t like USB and firewire ports etc – they are much more fundamental.

    Thanks.

  1258. 1316 Seth
    May 1, 2011 at 6:21 pm

    Author Malcolm Gladwell in his book Blink described the Pepsi Challenge: A taste test sponsored by Pepsi where on the basis of a quick sip people overwhelmingly chose the more sugary Pepsi. The book ascertains that upon actually drinking a whole glass the results were more even, with Coke actually on top — This is how I think of Glossy vs. Matte. The Glossy Display looks more attractive and candy-like at first viewing (say in the Apple Store), but spending an entire day in front of a Glossy Display is a different matter.

  1259. 1317 Dave Jordan
    May 1, 2011 at 6:45 pm

    When we look at a computer display, we want to see the image it is portraying, not everything behind us. The current matte screens seem to introduce some “blurriness” that the reflective screens do not. But surely there is a way to avoid the reflectiveness, at least to the same degree as my Crizal eyeglasses, which is just a coating that can be applied to the glass.

  1260. 1318 Scott
    May 1, 2011 at 8:23 pm

    For Apple to refer to a matte screen as “anti-glare” is sort of a disservice. Really, glossy should just be called “glare finish”.

    I hated the glossy screen on my MacBook and was rather glad that they offered a matte option when I upgraded to the MacBook Pro line. Probably going to get a 27″ iMac soon. I’m enough of a sucker that I’d even pay extra for a matte screen on it (I have before after all …), but I’m guessing that Apple will never make that happen.

  1261. 1319 Christian
    May 2, 2011 at 2:04 am

    I will only buy an iMac if it has a anti-glare matte display option. Otherwise I will probably build a hackintosh, since I need a Mac for some of the work I do.

  1262. 1320 Stephen Curry
    May 3, 2011 at 3:24 am

    Apple, please.

  1263. 1321 Chris Jenssen
    May 3, 2011 at 1:05 pm

    Matte option would be most excellent!

    Chris

    (Proud owner of a Powerbook G4. With matte screen, obviously)

  1264. 1322 michael
    May 3, 2011 at 1:09 pm

    I’m constantly buying only matte MacBook Pro’s and I just can’t buy the new iMac or even the Apple Cinema Display because of their glossy screens … unacceptable, Apple.

  1265. 1323 Daniel T. Martin
    May 3, 2011 at 1:13 pm

    Please, please, Apple. Offer matte/antiglare displays as a Build-to-order (BTO) option.

  1266. 1324 Dertee
    May 3, 2011 at 1:13 pm

    I Agree !!

  1267. 1325 Stewart
    May 3, 2011 at 1:25 pm

    The new iMacs sound great, apart from not having a matte screen option. My old iMac needs replacing, but I will ‘not’ buy a new one until I can get it with a matte screen.

  1268. May 3, 2011 at 1:26 pm

    I hate to see myself (in the screen reflection) while watching movies. Since the new Final Cut will ship with a dark surface, there is definitely the need for a non-glossy screen! Or do I have to watch my stupid face also while editing?

  1269. May 3, 2011 at 1:37 pm

    I want an iMac to replace an old Mac Mini, and also want a MacBook Air to replace a couple of Asus netbooks. But no way with glossy screens. Please respond, Apple,
    TC

  1270. 1329 steven
    May 3, 2011 at 1:38 pm

    If I wanted to look at myself, I will use a mirror. I have an old iSight Mac and love the antiglare screen. Not sure why Apple cannot make the matte antiglare screen a special order no-cost option. Apple likes to wear earplugs

  1271. May 3, 2011 at 2:05 pm

    Please Apple, make matte screens an option – ASAP! Charge for it, if you have to!
    I am sure you understand why so many people prefer matte. Most of Apple costumer base want Macs to actually WORK, not just play games or watch videos. It is quite hard to believe that someone who works with a screen might prefer a glossy one…

    Thanks!

    Nelson Escórcio

  1272. 1331 Mike W
    May 3, 2011 at 2:06 pm

    Please let me buy an iMac with a matte screen. Glossy screens are not professional.

  1273. 1332 David Drake
    May 3, 2011 at 2:07 pm

    Like others here, I don’t understand why Apple is tone deaf to its customers’ request for antiglare screens. Today’s new iMacs look wonderful, except for one GLARing problem. Apple, please offer an antiglare option!

  1274. 1333 Sajid Azmi
    May 3, 2011 at 2:08 pm

    I don’t want to see my refections. The eyes and the human brain are very intelligent – it will slowly ignore the image and let you concentrate on the screen before you, but still my image is there, I get distracted by my own image. So get rid of this. I do need a matte screen.

    Apple are you listening …

    Sajid

  1275. 1334 Patrick
    May 3, 2011 at 2:09 pm

    Please provide a matte Build-to-order (BTO) option. If you do, I — and many others — will buy.

  1276. 1335 Xavier Young
    May 3, 2011 at 2:21 pm

    In my office there’s a venetian blind behind my desk – not a problem with my two old 20″ matte Cinema Displays, but disastrous with a glossy screen. Matte option please, Apple.

  1277. 1336 Murray Eisenberg
    May 3, 2011 at 2:27 pm

    I was all set to buy one of the new iMacs just released in May 2011 but was utterly dismayed to learn that there is no matte screen option. Avoiding distracting, annoying reflections is significantly more important to me than the glossy look of the standard glass iMac screen.

  1278. 1337 Lisa
    May 3, 2011 at 2:35 pm

    Reality is matte (by default).

  1279. 1338 Klaus Obermaier
    May 3, 2011 at 2:37 pm

    I ONLY buy matte screens!!! APPLE: Please provide that option to ALL Macs and Cinema Displays.

  1280. 1339 Gary
    May 3, 2011 at 2:40 pm

    I totally agree with this. Apple has great hardware across the product range – apart from the glare screens.

  1281. May 3, 2011 at 2:46 pm

    Glossy screens may be fine for some, but I feel sure that those of us who earn a living with our Macs need the matte finish. I certainly do.

  1282. 1341 John Klepetka
    May 3, 2011 at 2:49 pm

    Apple, please offer a matte option. We just bought a MacBook Pro with the high-res/anti-glare option. We would be willinig to pay a little more for the same anti-glare option with an iMac.

  1283. 1342 Mike Roberts
    May 3, 2011 at 2:49 pm

    I’m using a Mac Mini together with an oldish matte Apple Cinema Display – because I love the display’s matte screen. It’s wonderful.

    Come on, Apple, give us more matte screen options. If you brought out a matte screen iMac – I’d buy it!

  1284. 1343 Frank Tansey
    May 3, 2011 at 2:50 pm

    Once again I cannot buy an iMac as much as I am overdue for a replacement machine. My office has a sliding glass door right behind me and every test I have done shows that the glare will just kill my productivity.

  1285. May 3, 2011 at 2:50 pm

    Yes, Apple, please give us back matte screens. I still have my old 30 inchers serving me well.

  1286. 1345 George IV
    May 3, 2011 at 2:54 pm

    I bought my first Mac in April 1987 (SE with 2 floppy drives, no HD). Upgraded many times over the years, now using a MacBook Pro. Never owned a Microsoft Windows machine. Having said that, I’m not an Apple fanboy. I do not have (or want) an iPod, iPhone, iPad, or any other Apple product.

    I hate the tiny photos in AddressBook, I hate pretty much everything about iTunes. I could go on …

    Steve: Stop drinking your own kool aid. Stop the BS! Apple products are not magical, they are not incredible. The only reason Apple is so profitable is because the competition’s products are so pitiful.

    The whole thing can collapse like a house of cards the minute a smarter guy steps into the arena.

    Offer us a GD matte screen! That is all.

  1287. 1346 Todd
    May 3, 2011 at 2:56 pm

    Matte is better. Apple, please give us the choice.

  1288. 1347 Steve Justad
    May 3, 2011 at 2:58 pm

    I am a professional photographer. Long hours in front of a computer are a given. The eye strain from a glossy monitor is too much to allow the work hours necessary. I would not have bought my MacBook Pros if the matte screen had not been an option. I would have gone over to the dark side (Microsoft) for my notebooks — a most unpleasant thought for a Mac user of 16-17 years — after my TiBook finally failed.

    The new Sandy Bridge iMacs are very attractive from the performance standpoint when the Thunderbolt peripherals become available. But without the option of a matte screen, they are useless for my needs. The matte screen needs to be available as an option.

  1289. 1348 Chris Newman
    May 3, 2011 at 2:58 pm

    I live in southern California where there is a lot of light. I just purchased an HDTV (Sony KDL-55EX710) with “matte finish” as one of my top requirements. I’ve been a loyal Mac purchaser since the Powerbook Duo. If Apple ever ceases to have a matte finish laptop option, I will investigate alternatives.

  1290. 1349 Andy Chiu
    May 3, 2011 at 2:58 pm

    Dear Apple,

    Please bring back the matte screen to iMac. I am still using the 20″ white iMac because this was the last iMac with a matte screen. I will buy an iMac again if you bring back the matte screen

    Andy

  1291. 1350 MARCON
    May 3, 2011 at 3:00 pm

    I am a photographer and found that moving the glossy screen, just a fraction, gives a different brightness/ contrast to the picture on screen. The problems are photo and video – trying to get the on-screen to match the print output with a glossy screen. Every photographer I have spoken to has the same problem. I suppose Apple hopes the new generation of graphic artist will not know any better.

  1292. 1351 Stan Arvkarian
    May 3, 2011 at 3:03 pm

    Apple, please make the matte option on all your notebooks and desktop computers. My eyes strain too much staring at your glossy screens. That is why I use a Dell matte monitor on my Mac Pro.

  1293. 1352 Andy
    May 3, 2011 at 3:06 pm

    I would really like to get a new iMac for my wife, but like me, she absolutely refuses to own one with a glossy screen. Even though her current iMac (4 years old) faces away from the window, enough light comes in from the window to cause reflections off of clothing and other items in the room.

    I also have a 4 year old MacBook Pro and need to replace it, but can’t. Portable devices such as a MacBook require anti-glare screens since their use in bright environments cannot be controlled. The new MacBooks offer anti-glare for some of their hi-res models, but my poor eyes simply cannot resolve the fine print on those screens (I wish I could use the hi-res screens, but the eyestrain I get is not worth it).

    Please, Apple, offer matte screens. Don’t force me to find (and apply) an after-market product that doesn’t work as well.

    — Andy

  1294. 1353 gcmwalker
    May 3, 2011 at 3:14 pm

    Yep, I am jumping ship on my next laptop and desktop purchase if Apple does not offer matte finishes on most if not all their displays. I’m sure there are reasons why matte is only available on 15″ MBP and up (for professionals only?), but whatever those reasons are, I can tell you they are not too compelling for me.

    Glossy screens cause huge eye strain for many. I end up doing more work on 6+ year-old iBook than my glossy-screen iMac for just this reason, and that difference is not because of travel – I just use it instead of the iMac right in the same room. Staring at that hideous glossy screen, from any distance, is just too much. I would welcome a Linux or Windows box with a reasonable matte display over it any day.

  1295. 1354 Mitch
    May 3, 2011 at 3:22 pm

    Personally I hate glare. Apple, give us a matte screen option please

  1296. 1355 Guy
    May 3, 2011 at 3:34 pm

    We would buy two or three new iMacs, but our offices have large windows, so we stay with old computers and Dell (ugh) matte-screen monitors.

  1297. 1356 David Swan
    May 3, 2011 at 3:35 pm

    Gloss screens are horrid. Trying to work on pictures in the field on a sunny day is almost impossible. As much as I dislike Microsoft Windows, I think Apple are ignoring people who use their products to make a living. At some point, the benefits of using their lovely OS won’t be worth the hassle of trying to find a broom cupboard to work in (sarcasm).

  1298. 1357 Matt
    May 3, 2011 at 3:35 pm

    I too add my vote for a matte screen. I am not upgrading my Mac until matte is an option as I believe it would be detrimental to my graphic design work.

  1299. 1358 Gerald Abreu
    May 3, 2011 at 3:37 pm

    Please add the matte option.

    Thank you,

    Gerald Abreu

  1300. 1359 John, Calgary, Alberta
    May 3, 2011 at 3:44 pm

    Please add matte!!

  1301. 1360 Nick Spittal
    May 3, 2011 at 3:50 pm

    +1 for matte screens. I hate the glare from glossy screens when viewing media or doing photo editing.

  1302. 1361 Jeremy
    May 3, 2011 at 3:51 pm

    Would love to get iMac 27” if available in matte finish. Too bad it isn’t there. At least the MacBook Pro 15” matte screens haven’t disappeared.

  1303. 1362 tristramshepard
    May 3, 2011 at 3:53 pm

    I’ll keep it simple. I wouldn’t buy an iMac with a glossy screen.

  1304. 1363 Patrick Kenny
    May 3, 2011 at 3:54 pm

    I bought the 27″ iMac i7 back when it first came out. It almost went back a couple times in the return period. The mirror effect of the iMac’s glossy screen is miserable, and causes me to lose focus and get headaches. Absolutely no incentive to ever upgrade until Apple provide a museum-glass anti-glare screen. As beautiful a machine as the iMac is, I recommend people stay away from it, especially if you like keeping your screen on low brightness.

  1305. 1364 Solamar
    May 3, 2011 at 3:55 pm

    Please add matte screen option.

    I am not prepared to spend $50 extra, plus shipping, plus taxes to order as an OPTION from Apple.

    I priced the difference: A matte screen added $253 to the price of my Mac. That is beyond ridiculous!

  1306. May 3, 2011 at 3:57 pm

    We have some nice old Apple Cinema displays with matte screens and also some recent iMacs with glossy screens. Glossy screens are crap – fullstop!!! In the pro laptops, matte is at least a build-to-order option. Why not on the iMac ??

  1307. May 3, 2011 at 3:57 pm

    We have some nice old Apple Cinema displays with matte screens and also some recent iMacs with glossy screens. Glossy screens are crap – fullstop!!! In the pro laptops it´s at least a build to order option, why not on the iMac ??

  1308. 1367 Steve Youngman
    May 3, 2011 at 3:59 pm

    If any other company did this, Apple fans would call it out for the cheapskate move it is. I love Macs, but after matte screens went from being the Apple standard to an extra-cost option it’s just tawdry, and obviously so.

    I used to believe Apple was more than this. I hope they return to the former quality standards they used to offer.

  1309. 1368 Raymond
    May 3, 2011 at 4:00 pm

    I would have loved to buy the 27″ new iMac just released in May 2011 as it has a great looking design and I detest the current cable spaghetti that comes with my (computer + monitor) Windows PC. But I would only ever be interested in a matte screen so I was very disappointed to learn that there is no matte screen, not even as an option.

    Glossy screens come with distracting, annoying reflections that make it simply unusable to me and unfit for any serious photo processing. Such a shame that Apple chooses to be so arrogant and foolish not to listen to all those who need a matte screen (optional would be fine). If you advertise the iMac with annoying reflection included on the screen you (should) know you are wrong. I just makes no sense whatsoever.

    Shame, I came so close to switching camps and becoming an iMac aficionado.

  1310. 1369 Steve Frawley
    May 3, 2011 at 4:09 pm

    I like the sun. Glossy screens don’t. My new MacBook Pro has matte and is great. No glossy iMac for me.

  1311. 1370 David Celento
    May 3, 2011 at 4:12 pm

    Seriously, glare is a debilitating medical issue for many with vision problems and migraine issues.

    Would gladly pay more for the option of a matte screen.

  1312. 1371 Qiwi
    May 3, 2011 at 4:13 pm

    Glare was always an issue for monitors, hence, companies would put so much focus on making the screens anti-glare. Now Apple goes and puts a nice glossy glass shield over all their screens! Is Apple all about the marketing now and not caring about the professionals?

  1313. 1372 patboone
    May 3, 2011 at 4:22 pm

    I support the petition for matte screens!

    Numerous replies have outlined the practical advantages of matte screens as compared to glossy ones. There is however another perspective which is occupational health and safety regulations.

    Austria, where I currently reside, has outlawed the use of glossy displays in the workspace. Occupational health and safety inspectors have the authority to demand the removal of glossy screens and will issue a fine for non compliant companies. Apart from the very good reason for this legislation, Apple should also consider the potential loss of business.

    Germany has not yet outlawed the use of glossy screens but health and safety recommendations do strongly discourage the use of glossy screens.

    Apple should realize that other countries may follow suit to outlaw or discourage the use of glossy displays.

  1314. 1373 Jay
    May 3, 2011 at 4:27 pm

    Here’s what I believe would be required with the iMac:

    Replacement matte LCD panel, and custom bezel.

    I think many folks would be pleased with a real desktop option at the low end price range so that we can choose our own monitor.

  1315. May 3, 2011 at 4:32 pm

    If Apple focuses so much on making the user experience as great as possible, what sense does it make to not even give them choice between matte and glossy? When I look at a monitor, I don’t want to see what’s behind me, which is really the only advantage to a glossy screen. It DOES NOT enhance picture quality. It detracts from it.

  1316. 1375 Jonathan
    May 3, 2011 at 4:43 pm

    One of the primary reasons I did not buy an iMac about 4 months ago was the lack of a glossy screen option. I’m a photographer, and can’t handle the reflections. I need to see exactly what the image looks like with no distracting reflections, and I can’t adjust my workspace to accommodate a glossy screen. The fact that Apple no longer offers a glossy screen isn’t just annoying, it’s quite frankly stupid. I’ll check back in a few years when it’s time to update my system again.

  1317. 1376 Chris Albertson
    May 3, 2011 at 4:47 pm

    Is it really all that expensive for Apple to apply the surface coating used in TV screen to a iMac? The only option is a Hackintosh. I’d prefer to buy a new “real Mac”.

  1318. 1377 Jonathan
    May 3, 2011 at 4:52 pm

    Just wanted to add:

    While some people may prefer glossy screens, nobody NEEDS a glossy screen.
    Many people prefer matte screens, and many of those NEED a matte screen.

    There is a huge difference of preference vs. need.

    People who NEED something and can’t get it from Apple will go elsewhere. Like me.

  1319. May 3, 2011 at 5:07 pm

    Professional illustrator and cartoonist here…

    I cannot create my work on glossy screens. Too much glare, which causes distraction, eye strain and eventually headaches.

    Please bring matte screens back, Apple.

  1320. 1379 mia
    May 3, 2011 at 5:08 pm

    Have been sitting on this 6 year old iMac, awaiting each iMac update for a matte option. Worked through the days of CRT and just can’t go back to the reflections. LCD was a breakthrough in this (and claiming your desk back). Let’s take that one step forward again please, Apple.

  1321. 1380 jenny
    May 3, 2011 at 5:32 pm

    I agree that all Macs should have matte screen options.

  1322. 1381 Harry
    May 3, 2011 at 5:40 pm

    As everyone said: Apple, give us the possibility to choose matte or glossy.

  1323. 1382 Fred Forster
    May 3, 2011 at 5:45 pm

    I am ready to purchase a new Mac, and the choice is a top end MacBook Pro or an iMac. We have one MacBook Pro in the family and I do not really need a second one. A desktop computer would be fine and much cheaper for the same spec. BUT I cannot be doing with the horrible glossy screen which reflects badly to lighting etc in the room. In my opinion it makes the computer virtually unusable.

    I have had Macs since 1987 and would not give up on Apple, so come on Steve Jobs listen to your core users and give us a matte option.

  1324. 1383 William Goodin, M.D.
    May 3, 2011 at 5:53 pm

    Glossy screens became popular on non-Macs several years ago. They sold very well. Apple followed the market, unfortunately. They “look” wonderful at first. In actual use of glossy screens, the reflection/glare “strain” the human eye. As a medical doctor, I love Macs, but I have had to go to a PC because of eye fatigue. I have had a 2010 MacBook Pro and it is painful and draining to use for more than 5 minutes. I need a new iMac desktop, but I will not buy a new iMac until a matte screen becomes available. I do a lot of medical research online. I have to use a Dell PC desktop because it lacks a glare & glossy screen.

    Apple, please listen to the perhaps “silent majority” and produce at least the option of a matte screen. I believe you will find business increases rather than decreases at this point in time, years after the glossy look. Apple, you may want to look at the ophthalmology research on computer screen glare eye fatigue and actual “damage” to the eye.

    I also am a photographer using Adobe Photoshop, and I resort to a PC because of the Mac screen glare. Please ask the photographic community about screen glare problems with Macs and PCs, as well. Thank you.

  1325. 1384 RUSTY
    May 3, 2011 at 5:53 pm

    WE DO NEED MATTE SCREENS, NOW!

  1326. 1385 Jerry Jorgenson
    May 3, 2011 at 6:08 pm

    I really like my matte screens on the 30″ Cinema Display. If I have to replace these, it won’t be with current Apple glossy models. Glossy screens are very hard to work with because of the reflection.

  1327. 1386 Gerry
    May 3, 2011 at 6:11 pm

    Love the iMac, except the gloss screen. Apple, please offer a matte option for the iMac line.

  1328. 1387 MrArtist
    May 3, 2011 at 6:13 pm

    The gloss reflection on my 24″ iMac is disturbing when it’s facing a window or lights. Not only does it make things harder to see on the screen due to the eye’s pupils narrowing as they naturally compensate for the bright reflections/lights, but also the annoying mirror like reflection when the screen is dark, off or in standby is distracting at my desk’s side which is otherwise dominated by my 120 degrees of non-glossy, no-reflection Windows PC screens.

    Typical Apple attitude that they think they know best in their walled garden approach. How many years did it take for them to accept that two buttons on a mouse is acceptable, even though they still keep trying to design the buttons out of the mouse altogether? My hand has five digits and my PC mouse has about the same number of inputs, a much more sensible approach for professional users as is having non-glossy screens.

  1329. 1388 steve
    May 3, 2011 at 6:13 pm

    The glossy screen immediately wipes the iMac off my list. I have a Mac Mini but Apple keeps making them underpowered, and if the new iMac had come with a matte option I would be ordering one right away. It’s really ridiculous not to offer the matte screen as an option, Apple. You only have a choice of 2 freaking desktop computers, would adding that option kill you?

  1330. May 3, 2011 at 6:17 pm

    As a Photographer, an iMac with a matte screen would be one more option for studio shooting or post production tasks – Apple should seriously consider an option for a Matte Screen for all the iMac models !

    Give us the choice we seek Apple !!

    Thanks !

  1331. 1390 Juergen
    May 3, 2011 at 6:25 pm

    If you are working with pictures, painting them, editing them or anything else – it is simply impossible to work with a glossy screen. I have a glossy iMac in my office, and during winter it was ok (not “good”), but now, as the sun comes out with increasing light intensity, it is just impossible to work on this thing. I am too old to work in a dark basement room without windows – I want my office as it is! I thought Apple to be a design-sensitive Company, but the decision to sell glossy screens (and offer no matte option!) tells me times have changed. I want matte screens! (or a Mac without Screen in between the Mac Mini and the Mac Pro – the midi Mac!)

  1332. May 3, 2011 at 6:52 pm

    I know this a civilized discussion. But with the new iMacs announced today, 3rd May 2011, without matte screens, I feel that this is what Apple has again said to many of us: http://i.imgur.com/Cxg3H.jpg

  1333. 1392 John
    May 3, 2011 at 7:25 pm

    It was a godsend when we finally got antiglare screens. I have no clue why people love these glossy screens so much. I cannot work for 10 hours on a glossy screen. It was bad for your eyes 20 years ago and it’s still bad for your eyes. The fact that the screens are much brighter and can blast through the glare is not a solution, just as I don’t usually enjoy spending my day staring into a flashlight.

    Please, Apple, make matte displays for professionals.

  1334. 1393 Trevor Powell
    May 3, 2011 at 7:42 pm

    I want to replace my 2006 iMac but will not buy a glossy-screen machine. It seems I will have to go back to a PC. Shame.

  1335. 1394 Peter Boolos
    May 3, 2011 at 7:45 pm

    C’mon Apple, you’ve got a world of believers and you’re just pissing on ’em. Surely your profit margin can handle the supposed added cost of offering a choice. Thanks.

  1336. 1395 BMOC
    May 3, 2011 at 8:12 pm

    I have one eye, and scaring near my optic nerve (sound complicated and it is). Thus I cannot see anywhere near the ability that most people can. In a room that doesn’t have many light sources, a glossy screen looks beautiful, but in many other working areas it is intolerable. I love the sunlight, especially getting a little when I’m sitting at my desk doing school work for hours, and the last thing I want to deal with is the sun causing me to see reflections off everything in the room.

    I love Apple products, and I’m sure the design team at Cupertino are capable of finding a way to make an exceptionally good looking matte screen for the iMac, MacBook Pros, and Cinema Displays.

  1337. 1396 Gelphyn
    May 3, 2011 at 8:30 pm

    I add my name to the growing list of Mac users who WILL NOT buy any of the shiny, over-reflective high gloss screens currently (3rd May 2011) on offer from Apple.

    Wise up, Apple, you are NOT ALWAYS RIGHT and we customers are NOT ALWAYS WRONG!

    Would it be such a financial disaster to stock and supply matte screens to those who want them?

    Please don’t wreck the really great thing about the Mac – “It just works” – this ill conceived glossy component certainly DOES NOT WORK!

  1338. 1397 Nick
    May 3, 2011 at 8:41 pm

    For professional and for non-professional use, I’d like to see a return of matte screens. Apart from the clear benefits of offering a tried and tested solution to glare – equally irritating at home and at work – matte screens also lend a certain quality to a screen. The glossy screen is ubiquitous, outdated, cheap and tacky looking. Surely a company like Apple, that prides itself on quality, cannot fail to see that the glossy screen is just a trend, a brief misguided flirtation. I am baffled and disappointed with each iMac/MacBook update announcement that this process is taking so long. Please, Apple, at the very least, bring back the choice of a matte screen for those who want and need it.

  1339. 1398 Darwin Mark Hall
    May 3, 2011 at 8:47 pm

    I consider myself fortunate that I have an Apple 22″ matte ADC monitor to plug into my iMac. But my next purchase will send me to a Dell monitor, if there are no matte Apple monitors.

  1340. 1399 Manos
    May 3, 2011 at 9:38 pm

    I won’t buy a new iMac until the matte screen option is available. Try working 8 to 10 hours a day in a brightly lit office with a 27″ glossy-screen iMac: impossible. It’s like staring into a mirror all day.

  1341. 1400 Curtis
    May 3, 2011 at 9:41 pm

    I’m a Mac fan big time. I bought a 30″ Apple Cinema Display (ACD) for recreational use and am happy with it. But I gotta say there is no glossy display in my future.

  1342. 1401 Dan
    May 3, 2011 at 9:44 pm

    New iMacs just came out today. I’d lay my money down right this second, but no way I’m paying for a $2000 mirror. Until there’s a matte option my money will be spent elsewhere.

  1343. 1402 Jonathan
    May 3, 2011 at 9:48 pm

    Clearly matte screens on iMacs represent a much more costly option than the current matte-screens on MacBook Pros due to the significantly higher airfreight charges on much heavier special orders out of the facility in China from where they would presumably be shipped. The fact that Apple wishes to continue to expediently profit at the expense of many of their customers’ increased mental stress and diminished eye health says more about our favorite company than anything they or we can write. It is surprising that Steve Jobs being unique in his industry in designing revolutionary products to meet consumer needs rather than engineering convenience allows blind management arrogance to park needlessly across the road of common sense on a health matter with a low cost resolution.

  1344. 1403 FarmerBob
    May 3, 2011 at 10:13 pm

    Even CRT monitors have long had an Anti-Glare coating on them. Apple once again is trying to tell their consumers what they want is what Apple wants. Well fine, I’ll wait for the Class Action suits on eye strain and whatnot and we’ll see then who knows best. Glossy is Apple idea of the “new black” and it’ll only catch on if it works. It’s long since been known that glossy screens are a big problem. Wonder where Apple missed that? Isn’t there a Kindle commercial out there slamming gloss screens?

    Apple, wise up and do what is right for once. Instead of what you want.

    +1 for Anti-Glare on all Apple products.

  1345. 1404 June von Bonin
    May 3, 2011 at 10:18 pm

    I want a matte screen because I want to see what is on the screen – and work. Also, Mac consumers should have the choice of a matte screen.

  1346. May 3, 2011 at 11:03 pm

    I used to work on an iMac for freelance work at home. I loved it because it didn’t take up a lot of space and was economical. It was a work horse and served me well for a few years. The version I had was the one just before they came out with the Intel processor. It came to a point where I needed to upgrade, because I couldn’t put any new software on it like CS5 and Capture One. I wanted to get another one and was very disappointed because of the glossy screen. I do retouching, photography and design work. The glossy screen was hard on my eyes and was too contrasty for accurate color correction. It is also hard to tell between dust on the screen or dust on the lens! I was forced to buy a more expensive Mac Pro (still paying it off).

    Even the new Apple Cinema Displays have a glossy screen. So I bought elsewhere, a NEC 27″ which I LOVE, LOVE, LOVE! It even comes with color calibration equipment. It seems to me that Apple is now catering to kids with disposable allowances (for gaming, etc.) and is ignoring its old friends who helped them build their empire, the designers.

  1347. 1406 Kierstan
    May 3, 2011 at 11:15 pm

    I am a photographer and I refuse to buy a new Mac because it makes retouching impossible. So I am currently stuck using my first generation MacBook Pro because it does not have the high gloss screen. Apple used to give a matte option and I think they still should!

  1348. 1407 WS
    May 3, 2011 at 11:17 pm

    Glossy screens are simply vulgar – and vulgarity ought to be the last thing Apple is aiming for. I hope Apple ends this glossy-only phase soon, as they did with brushed metal in OS X.

  1349. 1408 Laurie Climo
    May 3, 2011 at 11:33 pm

    I find it almost impossible, with a glossy screen, to concentrate on my work with my own reflection constantly moving behind my work. My focus keeps changinging between the screen and my reflection twice as far away. My eyes get tired, my productivity falls, and I can’t work for as long without a break.

    Fortunately, I still have my 23″ Apple matte screen from 2006, since Apple haven’t provided me with a suitable replacement.

    So, Apple, when will I be able to spend some money in your stores and come away with a brand new Apple matte display? (I’ll buy a third party product if I must)

  1350. 1409 iroberto
    May 4, 2011 at 12:30 am

    boo on apple…

    …ONE SIZE DOES *NOT* FIT ALL

  1351. May 4, 2011 at 2:44 am

    I prefer a high-quality matte screen, and hope that Apple will soon offer them in the MacBook Pro 13″, both of the MacBook Air sizes, all iMacs, and in the iPad.

  1352. 1411 kontak
    May 4, 2011 at 2:55 am

    Count me in as another customer who prefers matte screen

  1353. 1412 Chris
    May 4, 2011 at 3:21 am

    I don’t like glossy screens because of the blacks. Dark websites and movies reflect my image very easily unless I turn up the brightness to maximum level – even then that may not work all the time.

    I wish matte was an option on the iMacs like it is on the 15″ MacBook Pro.

  1354. 1413 Jim Johnson
    May 4, 2011 at 5:15 am

    I find glossy displays unusable. On portable devices, intended to be taken places where one is not in control of the lighting environment, they are equivalent to a screen door on a submarine. I demand to see on a display what the computer is providing AND NOTHING ELSE, all else being distortion. Why would one desire music AND noise?

  1355. 1414 Hannah Jordan
    May 4, 2011 at 6:23 am

    I bought a used 24″ iMac (and paid a premium for it – $2200) so I could get the very last model of iMac with a matte screen. I’m a photographer and I HATE photo-editing on a glossy screen. So far all of the workarounds (filters and whatnot) have been sub-standard. I would love to get a quad-core iMac with more RAM, but the glossy screen is a deal-breaker.

  1356. 1415 chris chambers
    May 4, 2011 at 7:03 am

    I need to buy Adobe Creative Suite which is either a Mac or Windows licence. Such a major purchase will therefore lock me into an OS beyond the repurchase of a workstation. So the lack of a matte screen now for a Mac means not just a missed sale today but more in the future as I’ll stick with Windows to be able to use my applications rather than buy a future matte Mac. Mac is a great platform but it loses sales and credibility with those that championed it back in the day and this will hurt them more than they think when people like me are happy on Windows with a large investment in OS specific applications.
    Shame on you Apple.

  1357. 1416 pavlo, australia
    May 4, 2011 at 7:36 am

    As a designer, I prefer a matte screen for sure. It’s definitely much more difficult to work on a glossy screen, especially with darker, low key images.

    I currently work on an iMac 27″ glossy-screen quad, but had the matte screen iMac G5 2.1ghz before that – so I know there’s a big difference.

  1358. 1417 Gough Lewis
    May 4, 2011 at 8:13 am

    I will hold out buying a new iMac until I can get a matte option. I have a white 24 inch super iMac with the professional matte screen – FANTASTIC! I know it is only a matter of time until Apple provides a matte option for professionals. I would pay a little more if that is what it would take. I will wait for a matte option, maybe in the 2012 iMac design.

  1359. 1418 Dorian
    May 4, 2011 at 8:46 am

    I’d really love to buy a 27″ Apple Cinema Display but the glossy reflections render it useless 😦

  1360. 1419 Dave Daniel
    May 4, 2011 at 10:04 am

    I cannot believe that Apple has discontinued the matte screens. It must be that it costs too much or something. I bought a MacBook Pro back almost 5 years ago, and it is still running strong. Since then I have acquired the 15″ iMac (each with a matte finish). I have seen the new models (all glossy screens) but I will not buy a new iMac until Apple returns to its senses and hears the voice of its customers. WE WANT MATTE! WE WANT MATTE!

    Thanks Apple for hearing and responding.

  1361. 1420 Dusty King
    May 4, 2011 at 12:02 pm

    My family just got a new glossy-screen iMac, which is great but we hate the screen glare. I’d much prefer an anti-glare screen.

  1362. 1421 Nat
    May 4, 2011 at 12:16 pm

    I’m using a 6-yr-old PowerBook that no longer holds a charge, primarily because I want a small laptop and will not buy a glossy screen for a portable computer. I’ve needed a new laptop for at least a year. Now what I have is barely functional, and I’ve just been holding off, waiting for the matte screen option to trickle down to something small and affordable.

    I have a decade-old CRT hooked up to my newish Mac Pro, and have held on to it this long in part because of the proliferation of high-gloss screens. It’s starting to die now, and an Apple monitor isn’t even on the list, in part due to the glossy screen.

  1363. 1422 david
    May 4, 2011 at 12:21 pm

    I am a commercial photographer still using a white 24 inch iMac. I will upgrade to the latest iMac once a matte screen option is offered. I would be happy to pay extra for this feature. Apple needs to listen to the wishes of 40% of its customers that require matte screens. Very poor business practice in my opinion.

  1364. 1423 Marty
    May 4, 2011 at 1:30 pm

    You’d think that a guy with his own major health issues would be quite conscious of the health and usability issues of the glossy-screen products he tries to sell. But no. Get well, Steve — both physically and mentally.

  1365. 1424 Mark
    May 4, 2011 at 2:58 pm

    I am in the market for a laptop and a new iMac. The lack of matte displays are keeping me from making the purchases at this time. As I do a lot of work with photography, I prefer the matte finish.

  1366. 1425 Lad
    May 4, 2011 at 3:15 pm

    Shiny apples sell more … but we are not at the grocery store!
    It takes me a few minutes to eat one, but I stay hours in front
    of my screen … when are you going to realize that Apple is not selling fruits.
    Matte screens should be a priority … and an option !

    THINK DIFFERENT… NOT INDIFFERENT !

    Born and raised on a Mac … starting to feel betrayed though …

  1367. 1426 MW Free
    May 4, 2011 at 5:10 pm

    Apple, matte screen please!

  1368. 1427 Craigy
    May 4, 2011 at 8:26 pm

    Was in the market to upgrade my old white Intel iMac (purchased 2006). I’d seen previous new members of the iMac family in stores and couldn’t believe the amount of reflection visisble on the glossy screen. A friend has one and I can’t stand using it.

    I contacted the Apple Store and asked if the latest models came with a matte screen option. Sadly they don’t. I’ve been using Apple for over twenty years (yes – I’m that old) but I just can’t use a computer with a glossy screen. Don’t know what I’m going to do …

  1369. 1428 Dan Hood
    May 4, 2011 at 8:38 pm

    There is really no harm in an option for a matte screen. Some people have serious issues with working on glossy screens, and it can’t really hurt Apple to make a matte screen available on special order.

  1370. 1429 Andy
    May 4, 2011 at 8:39 pm

    I have a 24″ white iMac from before the glossy screens became the only option. I also have a 13″ unibody MacBook with a glossy screen.

    I hate the reflections on the MacBook. When my iMac was in for repair, I used the MacBook in the same position. Even though my desk is carefully placed so that the window is to the side, I saw reflections of whatever part of the room was illuminated by the sun.

    Yesterday I saw the release of updated iMacs. The specs are perfect for me. I would love a 27″ iMac, but it is a no-go because of the reflective glossy screen.

  1371. May 4, 2011 at 9:01 pm

    My old iMac won’t cut it anymore so I have to supplement it with a Windows PC here at home. I want a new iMac as bad as anything, but I WILL NOT BUT A GLOSSY SCREEN. I want a matte screen so bad that I got a PC with a beautiful matte screen (my first ever PC since 1985). I won’t buy a glossy iMac. Listen up Apple!

  1372. 1431 Brandon Delgado
    May 5, 2011 at 3:11 am

    I own an older iMac with the matte screen. I can’t use the glossy screen as my eyes are strained due to that highly reflective surface. Apple used to cater to their customers needs more than any other make but now, it seems that Apple doesn’t care. Please, Apple, give us the matte monitor. You will see an increase in sales.

  1373. 1432 Johanness
    May 5, 2011 at 3:50 am

    Why is it the new iMac’s released today STILL DON’T HAVE AN OPTION FOR ANTI-GLARE?

    Does APPLE not realize that there are power graphic users who REQUIRE this? And that this is the sole thing holding them back from buying this product?

    The aftermarket solutions suck, and change the actual color in the process. Something which is UNACCEPTABLE when you are doing pixel by pixel photo editing.

    Come on Apple… get with the program and enjoy even GREATER sales. Or have you SO lost touch with the people who have been your greatest ad campaign over the years?

    Sad. Really Sad.

  1374. 1433 John Keys
    May 5, 2011 at 7:44 am

    I have a window right behind my desk, so no way am I buying an iMac with a reflecting glossy screen. That means I will carry on using my underpowered Mac Mini until it falls apart. I really don’t understand why it would apparently “hurt” Apple to provide a matte option for all their notebooks and iMacs.

  1375. 1434 macmatte
    May 5, 2011 at 7:47 am

    This message was submitted at Apple.com’s customer support page today:

    I read today that Apple’s marketing department is starting a “customer pulse” program to get feedback from customers. The news story I read is found at http://www.appleinsider.com/articles/11/05/05/apple_initiates_customer_pulse_market_research_focus_group.html

    My request: please can you forward the website URL below to the Customer Pulse Group. It contains currently 1,424 customer comments on an issue that Apple has not listened to its customers for around 4 years:

    Why We Will Not Buy An Apple Mac If It Has A Glossy Screen

  1376. 1435 David Richter
    May 5, 2011 at 12:33 pm

    I work with an late 2006 White iMac with matte screen. Soon I will need a system with more performance. Because of my small workspace an iMac is the best solution. I would immediately buy a new iMac if there would be an matte screen option. I hope so much that an new re-design will take care of an non-glare option. A normal matte display like my white iMac would be the best.

    Remember: Form follows function. Maybe a glossy mirror-glass screen looks better. But for me the iMac is a machine to work in. Not only moviewatching.

  1377. 1436 kwatson
    May 5, 2011 at 12:38 pm

    I bought a glossy 27″ LED Apple Cinema Display. Big mistake – I won’t buy another. The glossy screen gives me headaches.

    Apple, please make a matte monitor.

  1378. 1437 Ken Gilbert
    May 5, 2011 at 9:15 pm

    Shiny display == NO SALE

  1379. 1438 Mac
    May 6, 2011 at 2:23 am

    macmatte wrote on May 5, 2011 at 7:47 am:

    [snip] Apple “customer pulse” program to get feedback from customers [snip]

    Apple is only interested in feedback from a small random sample of their customers and – by invitation only!

    This will inevitably be the voice from the masses of recreational computer users whose primary activities are social interaction via the internet, playing games and watching movies. The majority of them will love a glossy screen because they have little or no understanding of the detrimental consequences a mirror-like screen has on people who must stare at their computers daily for long hours at work, both in terms of the health of their eyes and image quality requirements of their work.

    Compared to the above majority of Apple customers, people who use their computers for work are very few and Apple is increasingly showing scant regard for the needs of their most loyal users who have helped Apple survive through their difficult days.

    It is appalling that Apple does not give this core user base the choice they have been pleading for since the change to the current horrid glossy screens – not even at a commensurate price increase. More than four years and several iMac product cycles!

    If Apple could provide computers with screens that have great contrast and brilliant colour – as well as not being MIRRORS, then they would more emphatically deserve to be lauded as innovators.

    This from Apple’s website: “Membership is by invitation only and is directed to a random sample of our registered customers.”

  1380. 1439 macmatte
    May 6, 2011 at 9:09 am

    Thanks Stewart Mitchell, from PCPro magazine, for highlighting this petition in your article:

    http://www.pcpro.co.uk/news/367165/lack-of-matte-screens-driving-imac-fans-to-windows-pcs

  1381. 1440 macmatte
    May 6, 2011 at 9:19 am

    This message was submitted to Apple.com feedback page:

    Please draw this news article to the attention of Apple’s new “Customer Pulse” feedback unit:

    http://www.pcpro.co.uk/news/367165/lack-of-matte-screens-driving-imac-fans-to-windows-pcs

  1382. May 6, 2011 at 9:42 am

    Let’s hope that Apple listens to its customers and offers a matte option for the iMac. It’s bad enough using an iPad which reflects my damn face when watching movies but an iMac is a bigger pain because it’s pretty much stuck on your desk and can’t be angled very much.

  1383. 1442 Mário Moreira
    May 6, 2011 at 10:35 am

    I have to stay in front of a screen more than 10 hours a day. With glossy screens I start having headaches after one or two hours.

    I haven’t bought a MacBook yet because of the glossy display. I will stick with PCs until then. Please Apple, don’t be arrogant, and even if it doesn’t give you so much direct profit producing matte displays, listen to your users, and consider offering matte displays.

    We will be much pleased with that, and we will be another positive voice selling your products to our friends and family.

  1384. 1443 Rob Dobson
    May 6, 2011 at 10:58 am

    The lack of matte is the only thing preventing me from buying a Mac. Glossy screens are awful for text and graphics. Bin those if you need to …

  1385. 1444 J.C
    May 6, 2011 at 12:25 pm

    C’est une hérésie de devoir dire à Apple de faire des écrans mats mais puisqu’il le faut: Mon prochain Mac aura un écran ou ne sera pas …

    It is a heresy to have to tell to Apple to make matte screens but because one needs them: My next Mac will have a matte screen or will not be …

  1386. 1445 John
    May 6, 2011 at 12:51 pm

    Waited all year to upgrade my MacBook to an iMac for photography in hopes matte would be available. Instead I am switching back to Microsoft Windows. Post-processing on the iMac’s glossy screen is not practical!

  1387. 1446 Melvin Kennedy
    May 6, 2011 at 3:19 pm

    I would love to own an Apple iMac desktop and a MacBook Pro laptop instead of my current Windows-based computers IF ONLY they had matte screens. I have even bought books about Apple OSX operating system in preparation for eventually owning their much better designed and friendlier computers. However, I can see myself having to be resigned to Windows-based computers when I need to upgraded to more modern ones as long as Apple fails to produce a matte screen option for both their desktop and laptop computers.

  1388. 1447 James Lich
    May 6, 2011 at 3:46 pm

    Just leaving my voice here too. Users should have the choice of either glossy or matte on both Apple’s desktop and laptop computers. The lack of matte screens is stopping so many potential customers from buying Apple’s products. There just doesn’t seem to be a reason for this absurdity.

  1389. 1448 John Kupersmith
    May 6, 2011 at 4:23 pm

    I do web development and close work with photos, in a room where I’m facing away from a large window. A matte screen is essential in this situation. For that reason, I just decided against buying one of the new iMacs. Apple, please offer a matte screen option!

  1390. 1449 John
    May 7, 2011 at 3:56 am

    I think it is silly for Apple to leave the non-reflective option out of the iMac lineup and the Cinema Display line-up. If non-reflective screens were a good idea for 6 years before the iMac aluminum, why are they a bad idea now? Materials? Expense? Poor Longevity? Pondering executive/engineering decisions.

    John

  1391. 1450 macmatte
    May 7, 2011 at 6:05 am

    The MacMatte petition was featured in this article entitled “Apple iMac users fed up with glossy screens & want a matte option” at the MyCE – My Consumer Electronics website:

    http://www.myce.com/imac-users-protest-glossy-screens-defect-to-pcs-44456/

  1392. 1451 Shahn
    May 7, 2011 at 3:04 pm

    Do Apple’s engineers, designers and leaders not use their Mac products outside a dark room? If they did, they would immediately know how ridiculous it is to use a glossy screen in many conditions.

    It is insane for Apple not to offer a matte option.

  1393. May 7, 2011 at 8:18 pm

    I have to use these computers for my work. Apple have us all by the balls and we are all going to go blind because some nonce has decided that keeping your eyesight is less important than Apple selling something shiny to morons.

  1394. 1453 Reno
    May 7, 2011 at 8:55 pm

    I use the computer for many hours during the day for my work. For me it’s impossible to use a glossy screen because the glossy screen gives me headaches (like other users). I’m waiting for a matte iMac. In meanwhile I will continue to buy only Windows PCs with very good matte/anti glare displays.

  1395. 1454 NYC_Nerd
    May 7, 2011 at 10:05 pm

    I am certain that if Apple decides to include matte screen for iMacs, they will sell more units. I tried talking to many Apple representatives, but they canot help.

    I am also ready to pay more upfront for a matte screen. I don’t know why that simple thought is a problem for Steve Jobs.

    PLEASE! MATTE SCREEN IMACS!!

  1396. 1455 damonjay
    May 8, 2011 at 1:46 am

    Apple, please just do this. I didn’t even realize this was an issue until I brought my new iMac home. Even after arranging my Brooklyn apartment around 3 times to try relieve the glare, I still get sick after minutes of using this glossy screen. I use a matte screen all day at work – no problems like this ever with a matte computer monitor. There are other Apple customers that are excited to bring home the shiny computer to find that it is just not comfortable to use. You are alienating loyal users.

  1397. 1456 Al Simmons
    May 8, 2011 at 1:21 pm

    I too was looking to replace my old iMac with a new one. Although I loved the new iMac I couldn’t buy it because of where our home computer needs to be placed. I wound up buy a used 20″ G5 matte-screen iMac to wait to see if Apple will offer a matte iMac screen in the near future. Please, Apple!

    Also, we are shopping for a new MacBook for my daughter for college. The MacBook Pro 15″ with matte option is a little more than we can spend, and I was wondering why the MacBook Pro 13″ or the MacBook can’t have the same matte screen option, and be something we can afford better.

  1398. 1457 André Gomes
    May 8, 2011 at 3:40 pm

    No matte, no iMac for me. I just can’t spend hours using a full of glare screen. Just can’t. I don’t work in a bunker without windows. Until then I’ll just learn to use a normal Microsoft Windows PC with a normal matte screen :/

  1399. 1458 Ivan K.
    May 8, 2011 at 8:22 pm

    After enduring no end of distracting reflectivity from my 2008 glossy-screen iMac and, with an aging 12″ iBook, I bought an anti-glare Microsoft Windows PC laptop a week ago. My first PC! So far, I’m pleasantly surprised to see just how good Windows 7 is.

    However, I like OS X a lot and I’d like to think I won’t ever leave Apple completely. But suitable Mac hardware options are now so few for me (Mac Pro is overkill, but current Mac Mini too restrictive), I’m sure to buy a PC desktop before I’d ever buy another glossy iMac. That’s how strongly I feel against glossy screens.

  1400. 1459 Mike W.
    May 8, 2011 at 9:45 pm

    After a great deal of research while shopping for a new computer, I reaching a point of near equilibrium between a more limited set of specifications for the dollar in a iMac vs. a bit more problematic Operating System in a Microsoft-based system.

    I found the decision point narrows to the very real problem with a glossy screen. Why should I put up with unnecessary eye strain for the lifetime of a new computer?

    Thanks to you all for helping me make up my mind.

    Mike

  1401. 1460 alex
    May 9, 2011 at 12:06 pm

    I am on my 12th Mac since 1991. I believe except for the very first CRT-type, all the rest are matte. Mr. Jobs, I want to upgrade. Give me a matte screen.

  1402. 1461 Fitton
    May 9, 2011 at 3:08 pm

    Can’t even look at the iMacs in stores – the glossy screens give me a headache and the feeling that I want to get away from them. The glossy screens on the current Macs will keep me from buying one. Sorry Apple has made this decision.

  1403. 1462 Ed Wood
    May 9, 2011 at 3:09 pm

    When I bought my Power Mac, I bought a high end Viewsonic matte monitor to go with it because I can’t handle the mirrors that Apple sells as monitors. My next computer may be a Mac, but, if it is it will be a Mac Mini with someone else’s monitor. I’m sick and tired of Apple’s recent arrogant attitude of “father knows best”.

  1404. 1463 Mark Schwenk
    May 9, 2011 at 3:14 pm

    I use my Mac portables in diverse lighting conditions, and I need the matte display option.

  1405. 1464 David
    May 9, 2011 at 4:40 pm

    #&$% (edited).
    I’ve waited for a long time for a new MACMATTE.
    I hate the new glossy displays.

  1406. 1465 MacAl
    May 9, 2011 at 5:14 pm

    Apple sells 18 models of the iPhone 4, and also configures Macs in many versions when purchased from their web store. So, it is commercially possible to offer iMacs with matte screens.

    My current Mac has a glossy screen and my previous Mac had a matte screen. The reflections on the glossy screen are distracting and unacceptable. The back of my iMac faces a window, so daylight does not directly reflect off the screen. Rather, daylight reflects off my shirt and clutters the screen with an unwanted reflection. I will never again purchase another Mac with a glossy screen.

  1407. 1466 Robert
    May 9, 2011 at 6:36 pm

    I have a MacBook Pro with matte screen and also a 2006 iMac with matte screen. I wish that the new iMac’s were also offered with this matte screen option.

  1408. 1467 Coachonskis
    May 9, 2011 at 6:48 pm

    Glossy displays don’t work for me. Please give us a matte option, Apple!

  1409. 1468 Peter Rubin
    May 9, 2011 at 7:20 pm

    I want to buy a new iMac for work – but will stick with my 5-year-old first-gen Intel tower instead, because of the lack of a matte screen option. Best guess I have heard is that Apple is actually trying to drive professionals away from the iMacs, thinking that we will buy more towers if the iMac screens can’t be used for pro purposes. FAIL. Apple, you guys have lost a sale.

  1410. May 9, 2011 at 8:02 pm

    I paid extra for the matte screen on my MacBook Pro, and I’d be willing to pay extra for it on the iMac also. I was planning to buy a new iMac this summer (when OSX 10.7 Lion comes out), but if there is no matte screen option I may have to wait and make my current iMac last until Apple finally realizes that glare is not acceptable to everyone.

  1411. 1470 A Marie
    May 9, 2011 at 9:00 pm

    Totaly agree with your comments! I also need matte screen for calibration process and photography works.

  1412. 1471 Rob
    May 10, 2011 at 12:07 am

    Many graphics designers and photographers use iMacs daily. They can not use glossy screens because of reflections interfering with images on-screen. Glossy screens may have slightly better color gamut, but they are unacceptable because of the glare issue. Besides, the ridiculously high screen brightness of iMacs makes them extremely difficult to calibrate.

    It should be no problem for Apple to routinely offer an option of matte screen finish for all models of iMacs as well as for all models of stand-alone displays.

    Apple is losing a sizable portion of sales because of their irrational practice of forcing glossy screens on us.

  1413. 1472 Jamil
    May 10, 2011 at 2:29 am

    I’ve posted before, but felt the need to post again. My Dell is getting slow and old and I really want to switch to Mac. Were Apple to offer a matte iMac, I’d immediately go to the Apple store and buy a top of the line i7 iMac and a 15″ i7 MacBook Pro. If a new Mac Pro tower computer doesn’t come out soon where I can hook up my own display, I may be sticking with Microsoft Windows and buying another non-Mac. Very upsetting!

  1414. 1473 Jay Bee
    May 10, 2011 at 9:02 am

    Totally agree. For professional purposes, the glossy displays in the new iMacs aren’t good for office situations. Therefore I’ve pretty much switched all our systems over to Microsoft Windows where I can have decent quality colour calibrated displays with matte finishes. If the new sandy bridge iMacs had been available with matte screens (May 2011), then we’d have brought them in quantity. Apple is dumping its old core of design and photographic professionals for the more lucrative consumer market – for Apple, it’s now all about the iPhone, iPad and shiny glossy products. The ludicrous price of the Mac Pro compared with similar specified high-end PCs is a clear indication. Most mid-range designers and offices have no choice but to choose a glossy iMac or a PC.

  1415. 1474 Toby Lane
    May 10, 2011 at 9:21 am

    I’m in a room on the shady side of the house, with blinds half closed, no inside light on, and the glossy screen reflections are still bothering me. I need the matte screen – it’s worth the minute quality difference, which is one Apple have accepted in the past.

  1416. 1475 Mark
    May 10, 2011 at 11:30 am

    Once again, nice new iMac updates (May 2011) but a non-starter without a matte screen option (for me as a designer/photographer). So that’s another big chunk of money Apple won’t be getting from me and I guess many others. Shame.

  1417. May 10, 2011 at 12:43 pm

    I’m a graphic/web design professional and have been using a MacBook Pro and 23″ Apple Cinema Display for years but will not buy a new workstation because of the glossy widescreen displays currently offered by Apple.

    NEC, Lacie and others have amazing matte-screen offerings which may be where my solution lies, but personally I want to see Apple catering for the market which was responsible for so much of their success and those first Mac evangelists who were design pro’s back in the 1990’s

    Matt

  1418. 1477 John
    May 10, 2011 at 2:00 pm

    Apple should make matte screens an option on all devices.

    I work in a technology company, where each of us have flat screen, matte monitors. I actually have more than one such monitor on my desk. The only reason every monitor in this – and practically every other company out there – is matte is because that is the only safe option to provide for a work force that sits in front of computers to do their daily work.

    Apple’s refusal to deliver the most appropriate of their computers for “real work” with matte screens either tells me that Apple is trying to cement the upgrade path to more expensive computers that DO have matte screens for people wishing to do this, or they don’t want these computers to be seen as work horses. Whichever is true, they are one and the same – sort it out Apple! People want to use these computers for serious work, and are driven away by some autismic myopia to what Apple is being told.

    Matte screens are safe for everyone – no one should find looking at a matte screen uncomfortable.

  1419. May 10, 2011 at 3:19 pm

    As a commercial photographer who wants to give my clients my best work, I simply can’t work on a glossy screen. Glossy screens may be nice for watching movies in a dark basement, but not for making critical adjustments to photos bound for publication. A friend of mine just updated his photography studio with three non-Apple monitors because of the glare issue. Please Apple, at least offer a matte option on your monitors and displays.

  1420. 1479 Helmut Woehrer
    May 10, 2011 at 5:02 pm

    The new Sandy Bridge iMacs would be a nice, but only with a matte display. Apple, why not offer matte as a build-to-order option?

  1421. 1480 Paul
    May 10, 2011 at 8:52 pm

    Bring back the matte screen, Apple. I will never, never, never buy a new iMac or Cinema Display monitor till you do. I am happy with the old matte Cinema Displays till then. My eyes are killing me from my glossy iPad – I don’t use it that often now. The iPad should have a glass screen because of touch, but I can immediately sense eye strain in such a small amount of time used. Thanks

  1422. 1481 Paul S
    May 10, 2011 at 9:58 pm

    I chose to buy an old model matte-screen MacBook Pro when the first glossy-only unibody ones were released, for the very reason that there was no matte option and that Apple thought they know what is best for all.

    There must have been demand because after some time an add cost matte option was re-introduced into the range, first with the 17 inch MacBoo Pro, then the 15 inch model. Can’t Apple swallow some pride and give their consumers what they want to own, not what Apple presents them with.

    I would love to replace our family’s ageing PC with an iMac but not with a glossy screen. The only non-glossy option for me is to buy a Mac Mini and a new matte third party monitor.

    After working with computers from the early days and going through many sizes of glossy CRT monitors, with all manner of polarising filters fitted, I thanked God when LCD matte monitors came along, without reflections and easy on the eye.

    If I were allowed the option to use a Mac in my working environment I couldn’t because it wouldn’t comply with the DSE requirements.

    Here’s hoping for a change.

    Steve Jobs …. Glossy isn’t cool, it’s just glossy.

  1423. 1482 Brent
    May 11, 2011 at 3:00 am

    As much as I love Apple products, not offering a matte screen option on the iMac is completely boneheaded. Apple is sure pissing a lot of people off with this misstep. What ridiculous thought-patterns could ultimately lead to Jobs and Co. concluding that it makes sense not to offer this matte option? The Death of Common Sense, Apple-style.

  1424. 1483 Michael
    May 11, 2011 at 3:24 am

    I am a professor in a moderate size photography teaching program with 60 plus Mac desktop computers all with 23″ and 30″ matte Apple monitors. All the computers are profiled and we are in a controlled lighting environment. We already replaced 18 of our 24″ iMacs that had glossy screens. When it is time to replace our current monitors, we will select matte screen monitors from a non-Apple vendor. However, we will continue to use Macs for our computing stations. The Mac glossy screens are unacceptable in our program.

  1425. 1484 Peltroniks
    May 11, 2011 at 1:30 pm

    Bring Back Matte on all iMac models! I love my 17″ i7 MacBook Pro matte screen.

  1426. 1485 Brian Freelander
    May 11, 2011 at 5:11 pm

    The glass screens of the iMac pop out with suction grabbers and stick back on with magnetic holds. What can be easier for Apple than offering a matte glass option. Apple would increase sales and make a lot of people happier. Apple could offer retrofits for older macs and have yet an additional little revenue stream.

    Apple would show that it cared about its matte-wanting customers who have reflected long and hard on this matte(r). Apple needs to reflect on its glossy only approach; that’s not hard to do because that’s what shiny glossy does.

  1427. 1486 Mitchell L Model
    May 11, 2011 at 11:24 pm

    I have been buying and using Macs starting with a 128K in 1984. I have ALWAYS used Matte screens — third-party, Apple’s first Cinema Display with my lovely Cube, various Mac laptops including my current MacBook Pro, and at work, a 30″ Display with a Mac Pro.

    I am a professional computer scientist. I write code, courses, books, personal utilities, etc., so I’m on the computer most of the day and much of the evening. In the past few years I have been doing digital photography too. When in front of a glareful glossy screen I feel like I am being physically attacked, and really can’t work at one for very long.

    I have been disturbed for a long time to watch the options for Macs with matte screens narrowing. When I saw the specs for the new iMacs I figured I’d buy one of the 27″ i7’s, since how much more of a computer could I possibly need? (My first yielding to a “consumer-level” Mac.) But then I realized I couldn’t get a matte screen with one, and the dream faded very quickly.

    Were I to by a MacBook Pro today, which I might do instead of the iMac, I would gladly pay the small extra charge for the matte screen. Why can’t I do that with an iMac — replacing the screen on the iMac is much easier than on a laptop; it only takes the right suction cups and a few minutes, and a little care with the magnets.

    I always custom-order my Macs via the Apple Store, so I don’t really care whether physical stores carry Macs with matte screens. But matte screens should be available.

    I suppose Apple figures if it holds out against the years of outcry just a little longer, no-one will have a choice anymore and will give in and accept non-matte screens. That would do a significant disservice to many of Apple’s customers.

  1428. 1487 Paul
    May 13, 2011 at 5:39 am

    I’d buy a new MacBook or MacBook Pro 13 inch if it were offered in matte. I’m still currently using my MacBook G4 with its beautiful 14-inch matte screen. I will not buy a glossy product, and I can’t afford the prices for the larger 15″ and 17″ screens. Why offer only matte on the larger screens? I want to upgrade, but can’t because of the glossy screens. I’ve actually started to look into Microsoft Windows PCs with matte screens, and I’d hate going that route but I may have to because Apple doesn’t offer matte in a low cost model.

  1429. 1488 jennifer
    May 13, 2011 at 7:35 pm

    Apple, please bring back the matte screen and the white casing. It looks sooo much nicer. Why not just offer both?

  1430. 1489 Zak
    May 15, 2011 at 7:46 am

    My eyes are very sensitive to strong light so I usually dim any screen I use. What happens when I dim my MacBook Pro’s glossy screen? I get reflections. Tilting the screen does not help. The only solution is to crank up the screen brightness and hurt my eyes.

    Now, I can only work on my MacBook Pro when I connect to an external anti-glare, matte Samsung monitor.

    Everytime I stop by an Apple store, I try an iMac but don’t end up buying one because of the glossy screen. The same goes to the MacBook Air.

  1431. 1490 Kirsten Felbert
    May 15, 2011 at 8:12 am

    I love Macs but the glossy screen causes me endless frustration every day. I’m a graphic designer and I work on an iMac at work. I have a constant struggle with glare and colour on the screen. The same colour looks different at the top of the screen than how it does at the bottom! It’s incredibly frustrating. Yes, glossy looks prettier but these machines are work tool and they need to function accordingly!

  1432. 1491 Jake Walker
    May 15, 2011 at 8:39 am

    A big hear hear from me!

  1433. May 15, 2011 at 1:36 pm

    As a professional using MacBook Pros on a daily basis I can tell you that the glossy screen is a major issue in the photography industry that is driving vast numbers of people away from Apple.

    Apple, please fix the issue and offer matte screens again.

    On the same topic, offering matte screens on the iPad may be a good thing too.

  1434. 1494 Matt O
    May 16, 2011 at 12:53 pm

    I am being forced to buy an overpriced Mac Mini as I will not buy an iMac with a glossy screen.

  1435. 1495 Patrick S.
    May 16, 2011 at 4:45 pm

    I can not use glossy displays either, as my work environments have a lot of windows or artificial lighting.

    I can not for the life of me understand why Apple is neglecting the matte desktop display market. Even if we’re only 20-40% of the total users, it still doesn’t make sense to me. Not only can we matte lovers not buy a matte Apple display, we also can not buy their mid-range consumer iMac. So we are confined to getting Mac Minis or Mac Pros with 3rd party matte display. Apple’s strategy doesn’t make any sense to me.

    I have bought many Apples with matte displays in the past, from the polycarbonate 22″ and 23″ ADCs to the 23″ aluminum ones. But now all my 23″ aluminum displays are dead and the polycarbonate displays take up too much space and have old ADC connectors. I love Apple design, but during the past year, I have been forced to buy 3 new matte displays from Hewlett Packard and Eizo instead. However, I would have preferred to buy them from Apple. Why don’t Apple want my money? I’m certainly not the only one who prefers matte. And if the iMac was available in matte, I would have bought two of those instead of keeping the old Macs and buying new displays.

    I’ve probably spent around 100K on Apple products over the years, and this strategy of theirs is definitely making me spend a lot less going forward than I would like to. I have the cash, but Apple stopped making the products I want. That seems just crazy to me.

    People love Apple’s design and are willing to pay a premium for it. I can’t see how they could not make more money if they re-introduced the matte desktop displays and iMacs. The new iPad 2 is available in 16 different configurations. So the argument for streamlining their product line does not hold up either.

    Last, the display is the MOST important part of the computer experience. After all, that’s what we stare at for hours every day. Making sure that every customer can get a display that suits his or her needs and wants, should, in my opinion, be a top priority for any PC company. Thank god at least the MacBook Pro is still available with a matte display.

  1436. 1496 Les
    May 17, 2011 at 1:09 am

    Petition signed: I work as a graphic designer, and working on a glossy iMac in a sunny room is a nightmare. I end up having to take my work home to redo the colours on my PC in the evenings.

  1437. 1497 macmatte
    May 17, 2011 at 7:50 am

    Re: Apple’s focus

    Matte screens are just not another good idea — to be discarded because of Apple’s legendary focus.

    It is a problem with an *existing product*

    A problem that causes severe working problems for users, i.e. headaches, problems for photographers, graphic designers etc.

    I suspect Steve Jobs dismisses the matte-pleas with his “we-got-to-focus” paradigm.

    Rather, Apple needs to start seeing this as a problem with the existing product which is causing problems for 10-30% of users.

    This is not a focus issue. This is a design problem of an existing product that affects 10-30% of Apple users. Our eyes hurt. Graphic designers and photographers can’t do their jobs. Writers, like me, who stare at screens 10-12 hours a day, suffer from the gloss.
    _____

    Quote:

    “Jobs outlined Apple’s intense focus during an interview with Fortune in 2008. “Apple is a $30 billion company, yet we’ve got less than 30 major products. I don’t know if that’s ever been done before. Certainly the great consumer electronics companies of the past had thousands of products. We tend to focus much more. People think focus means saying yes to the thing you’ve got to focus on. But that’s not what it means at all. It means saying no to the hundred other good ideas that there are. You have to pick carefully,” Jobs said.”

    http://www.appleinsider.com/articles/11/05/17/steve_jobs_to_nike_ceo_get_rid_of_the_crappy_stuff.html

    • 1498 jOhn
      May 18, 2011 at 7:21 pm

      Can you back up you 10-30% numbers. I think if you could Apple would definitely take notice and this would be all but a done deal. We need fact not hyperbole.

      jOhn

      As Walter Brennan used to say on the “The Guns of Will Sonnett” – ‘No brag, just fact’.

      • 1499 macmatte
        May 18, 2011 at 8:26 pm

        Hi John

        See this review of poll results.

        review of glossy-matte poll results

        Even if, as some argue, the percentages are skewed from real life by virtue of the type of people who answer online polls, the fact is, even if the rations were to be tempered accordingly, the poll results still point to a lot of people wanting matte screens. Even if it were 10%, that percentage of total Mac users is a lot of people.

        regards

  1438. 1500 Dmitry
    May 17, 2011 at 5:54 pm

    If Steve Jobs sat for 8 hours straight in front of a glossy screen debugging code, he would have left us a choice for matte screen monitors.

  1439. 1501 jOhn
    May 18, 2011 at 7:15 pm

    I just ordered a 3.4G i7/1TB HD +256GB SSD/27″/8GB RAM/AMD6970 2GB/Wired keyboard. Two things I would have liked to have had as options: a wireless keyboard with keypad and the arrow,delete>, page up/down, home, F14-16, etc… and the second a non-glare screen/matte whatever you want to call it. But this is as close as I could get to with a BTO since these options aren’t available.

    With just a quick check it appears Apple sold something south of 15,000,000 Macs last year (2010) and looks like that will increase this year.

    Fact is it is going to take a much larger group hollering than the somewhat less than 1500 that have ‘signed’ this petition. That 1500 or so speaking out is less than 0.01% – Apple offered it as an option (I think it was $50 bucks or so) but apparently not enough people spoke with their wallet.

    Petitions are good and all and declaring that “I was an Apple person but switched to the dark side” isn’t going to do it. I am not sure what the solution to this is but it has to be more compelling an argument that has been presented so far.

    Not to rain on anybody’s parade or a knee to the crotch but something different needs to happen. Its time to put on that thinking cap that makes a product the minority want but that Apple can make it work for business (even) it it is not large profits but just great publicity.

    Turn up the volume, get your friends to support the option even if they don’t want one, we need to be seen and heard and 1500 signatures isn’t doing it.

    Call me a jerk or an a**hole if you want – just my 2 cents.

    jOhn

  1440. 1502 mike
    May 19, 2011 at 5:03 am

    I need matte 😦

  1441. 1503 Maggie
    May 19, 2011 at 4:39 pm

    I have been using a MacBook Pro with the matte screen for the past two years. I am a designer and was online just now building a new iMac, that is until I realized the only option is the glossy display. I can not work on these glossy screens and will not buy one.

  1442. 1504 Anna
    May 20, 2011 at 6:10 am

    I was going to buy the new iMac and a Cinema Display, but because of their glossy screens I will have to look for something else.

  1443. 1505 alfio
    May 21, 2011 at 2:54 pm

    It’s sad I cannot buy one of the new iMacs because they have the very reflective mirror displays.

  1444. 1506 Mark
    May 21, 2011 at 8:40 pm

    I need a 24″ Apple LED Cinema Display, but I want it matte and silver — not glossy and black!

    I love my present 23″ HD Cinema Display, but it’s getting old and is not LED.

  1445. 1507 Jax Riley
    May 22, 2011 at 4:28 pm

    When I needed to replace my iMac G5 last winter, I went with the new 27” iMac thinking I’d be able to manage ok even though I did not care for the glossy screen. It has been the biggest waste of money I have ever made. It is next to impossible see through all the glare during the day. Lights on behind or overhead at night do the same thing. I also don’t care for the over-saturated colours — as a photographer, the glossy colors are not true. Fortunately, I use Datacolor’s Spyder system to calibrate my display and printer so it’s not a HUGE issue, but still, the colours don’t look right with such intense saturation.

    It’s sad Apple no longer seems to listen or care about the end user … the decision to do away with matte displays was one of the stupidest moves Apple have ever made. I am currently trying to pull together the cash to buy a Mac Pro and a Wacom Cintiq 21” display tablet.

    I don’t know how Apple expect those of us working in graphics/photography to use these glossy displays. They are HORRIBLE! I’ll never buy or recommend an iMac or another Apple display unless and until Aple bring the option of a matte screen back. I was once a HUGE Apple supporter, but now I have been VERY vocal in my displeasure at this glossy display, and Apple’s seeming indifference to what loyal customers want.

  1446. 1508 Philippe Fraser
    May 23, 2011 at 5:00 pm

    I have an iMac and the screen is far too glossy. Next time round I’ll buy a Windows PC instead of a Mac if there isn’t a matte option.

    The glossy screen reflects light which gives me a real headache.

  1447. May 23, 2011 at 6:26 pm

    I want a matte screen and will not buy an iMac until it is available with one.

    I do print graphic design and need true colors for accurate color managment work.

    Get on the stick, Apple, or watch me spend my money elsewhere.

  1448. 1510 Mike JOhnson
    May 23, 2011 at 7:11 pm

    Apple, please provide a matte option on iMacs! Laptops aren’t the only computers exposed to glare-inducing light!

  1449. 1511 Howie
    May 23, 2011 at 7:55 pm

    I’m with y’all on the matte option. As long as you’ve got Apple’s attention, please suggest to them that they should offer the matte screen as an option for all laptops, not just the larger ones. I’m a photographer and hate carrying a large laptop around, but the only way I can get a matte screen is with the 15″ and larger Macbook Pros, not the 13″ Pro or any of the svelte Air models.

    Whoever it was at Apple that assumed that pros want to schlep around an enormous block of a metal laptop in addition to all their other gear likely never actually bothered to talk to any pro shooters who travel beyond their studios. When one’s travel camera bag approaches 50 lb., the last thing you want to do is add another 6 lb. of laptop.

    Glossy screens also give unreliable results for editing photos; what you see on a glossy screen is artificially contrasty and darker than what will appear on a device with a matte screen, let alone in print, even when everything is properly calibrated.

    Matte screens all around, I say, please, and thank you.

  1450. 1512 Ivan McCann
    May 23, 2011 at 9:28 pm

    Apple, please make matte screens available on all your computers! Although I always buy the professional level laptops from you for my own use, my kids complain about their small laptop glossy screen. I’ve been forced to darken part of the house specifically for iMac and glossy screen laptop use – and that’s just ridiculous!

    Allow me to be a professional in a well-lit area, yes?

    Ivan

  1451. 1513 robert weston
    May 23, 2011 at 10:08 pm

    The thing I have always liked least about my iMac is the glossy screen. It was the size of the 27 inch screen that got me to buy it without really thinking it through and, to be honest, it took a few months before I really noticed. And then, of course, I began to notice it on my iPhone, which I use as a e-reader more than a phone or even a browser. Of the two things that might persuade me to upgrade, when and if, a matte screen is primary. In fact, a large part of the reason I returned the iPad I bought, and took the restocking fee hit, was that all that glossiness was just too much for me.

    Bob

  1452. 1514 Julian Ehrlich
    May 23, 2011 at 11:58 pm

    I am forced to endure the glossy screen on my MacBook Pro.

    I ~~LOATHE~~ it

    When in my office and at home I use a MATTE large screen and turn my laptop away. I hate the f*****g glossy screen so much. These external monitors are A$1,200 and $950 respectively. Neither are Mac displays… why? Because they are MATTE.

    The spelling here is M A T T E.

    I am not buying an iPad for the simple reason I do NOT want yet another glossy screen in my life. Forget it.

    I need to upgrade my MacBook Pro.

    I will delay as long as possible.

    I won’t buy Windows.

    But I will delay to the point of pain paying serious money for another device I hate every time I turn it on.

    I do NOT want to see my nostrils when watching a movie.

    I do NOT want a screen covered in little patches of grease picked up from the keys when I close the lid.

    I do NOT want to see every speck of dust when the light is not Just Right.

    I do NOT want to have to FIND the Just Right positioning every single time I open up the lid of my expensive laptop.

    Apple, do you get this?

    Apple, you have turned a product I loved to use into an annoying, nasty piece of shit that annoys me every single time I use it – unless it is plugged into a NON-APPLE DISPLAY.

    Apple, pay attention.

  1453. 1515 Harold Carr
    May 24, 2011 at 1:47 am

    The only Mac I have is a 3-year old 15″ MacBook Pro with matte screen (owned by the company I work for). I love it, but I will NOT buy any computer with a glossy screen. Too bad, I’d probably would have bought a MacBook Sir Air if it had a matte screen.

  1454. 1516 brad
    May 24, 2011 at 5:39 am

    So many people complain about the reflections in their screen, but I find that most don’t realize there’s an alternative. If Apple offered matte screens, then I could easily convert many Windows users – matte screens could be considered a feature!

  1455. 1517 Gerry
    May 24, 2011 at 11:05 am

    I’ve just upgraded from a matte-screened iBook to a glossy-screened MacBook, and I’m finding the shiny screen irritating. The reflection of everything behind me is very distracting – any motion naturally attracts my eye and disturbs my concentration.

    Bring back the matte.
    -G

  1456. May 24, 2011 at 2:08 pm

    I own a matte screen MacBook Pro core i7. That was my first Mac. I bought it specifically because:

    a) I needed a Mac (you “need” a Mac to develop for iOs, so…)
    b) it has the best design in the industry
    c) I needed a matte screen (you “need” a matte screen when you have to work – no adjusting, no distraction, no reflection, no nonsense)

    I crave for a bigger display (I previously owned a dual screen PC). However, although I really want to buy either an Apple Cinema Display or an iMac, I cannot abide glossy screens. To quote a friend: “at the university we have iMacs, they are gorgeous, however, it’s very hard not to be distracted by what is happening behind you because everything is reflected on the screen”. No way.

    I will not buy an Apple display, an iMac or a Mac Pro as long as the only option I have is glossy.

    Jamal.

  1457. 1520 Hilary Mosberg
    May 24, 2011 at 6:02 pm

    I have not updated my old pre-Intel iMac G5 — which has a lovely matte display — although I have wanted to, because I do not want a glossy screen. Everyone I know who has one has issues with it. I keep hoping that Apple will see the error of its ways and offer the matte option again. I really want to update my computer but will continue waiting for now. Sorry Apple, no sale.

  1458. 1521 Lorenz
    May 24, 2011 at 6:07 pm

    Right now I sit in my mobile home with my glossy MacBook and reflections of all the windows around me drive me crazy. Apple, please offer matte screens again!

  1459. 1522 Sarah
    May 24, 2011 at 6:43 pm

    Matte matte matte. All the way. The only way.

  1460. May 24, 2011 at 6:56 pm

    Glossy screens are the enemy every designer I know.

    Glossy screens are so bad that I had to do the unthinkable: I now have a lovely, matte NEC monitor. This is the first non-Mac monitor I have had to buy, but there was just no way I can use a glossy screen for high-end design work and retouching.

    Bring back the matte, Apple. It may cost you more, but your “Pro” users will pay for it.

  1461. May 24, 2011 at 7:35 pm

    Apple, please make a matte option. One of the reasons I don’t buy Apple products is because of the glossiness. Sure it might be pretty in just the right circumstance, but I find in most realistic situations it just creates too much glare and reflection. This not only causes eye-strain, but it’s just plain hard to see.

  1462. May 24, 2011 at 9:26 pm

    I have a Powerbook Pro with matte screen. I’d buy an iMac right now, if it featured matte screens.

  1463. 1526 Deeved
    May 25, 2011 at 12:52 am

    Agreed. I have not, nor ever will purchase ANY product with a glossy screen. They are junk. I am still using my 12″ PowerBook G4 for this reason, and have not purchased the following Apple products because of their glossy screens. I realize I can place an anti-glare screen protector on many of these items, but I simply refuse to purchase a product which I consider broken out-of-the-box by an ill-conceived screen; MacBook (several models), iPad (both models), iPhone (have considered each release and not purchased it due to glossy screen). To Apple: your customers tend to be educated and intelligent. Please stop insulting us by pretending that glossy screens are “good”. What are they, cheaper? That’s got to be it.

  1464. 1527 Persephone Maywald
    May 25, 2011 at 1:33 am

    I have just bought a glossy screen iMac, and I HATE it with a VENGEANCE! It gives me terrible eye strain after a few minutes of use. I honestly don’t know how I will manage to work on it for my usual 6-7 hours a day. I took the front screen off — that helps some — but definitely need to reduce glare MUCH more before I will be a happy camper.

  1465. May 25, 2011 at 3:24 am

    I currently own a 17″ MacBook Pro with MATTE screen, and am in love with it. I would purchase an iMac 27″ right now, if it had a MATTE screen option.

  1466. May 25, 2011 at 6:21 am

    I add my vote for matte screens present on all Apple products.

    Have you ever used your laptop on location on a sunny day?

    That’s why we NEED matte screens! The optional one must be the glossy screen, not the inverse.

    Rob

  1467. 1530 Bonifatich
    May 25, 2011 at 8:34 am

    I am sure there has been enough said, so my voice is just to add that glossy screens are awful and terribly impractical for an average user.

    Apple’s stubborn decision to stick to glossy screens is hideous. Most of all the recognition that Apple specifically manipulates matte screen options is appalling. It just goes to show how bloated and prostituted it becomes.

    The company can successfully offer matte screen options to the MacBook Pro’s 15″ and 17″, even though for greedily priced option. Yet Apple still want to be anal and absurd to continue limiting the matte screen options.

    APPLE, GIVE YOUR CUSTOMERS OPTIONS TO CHOOSE. I am not a photographer, I am not an artist, I don’t care what colour crisp quality will come out. But I want to use the iMac in a sunshine filled room not in the basement, or a MacBook Air outside, not hiding indoors.

  1468. May 25, 2011 at 11:44 am

    Had my all-white 24″ Imac (v.6.1) for about 4 years. Also use for colour critical work a 26″ NEC Spectraview monitor. When it comes round to replacing the iMac in the next year or so, unless Apple will give me the option of a matte screen, I shall buy a Mac Mini and use it in conjunction with the NEC monitor.

    Cannot understand Apple’s antipathy over matte screens … is it that they are just listening to their accountants, and not to designers ? It is the designers, after all, who have contributed towards the success of the iMac as a great piece of industrial design.

  1469. 1532 JS vd Peet
    May 25, 2011 at 4:33 pm

    The reason I love hanging on to my ‘old’ MacBook Pro is the ridiculous glossy screens they fit nowadays. Having to pay extra for a matte screen which used to be standard is just plain stupid.

    Apple, bring back matte screens on ALL Macs. Thank you.

  1470. 1533 pascal
    May 25, 2011 at 5:05 pm

    Although I have no problem with an iPod or iPhone having a glossy screen, I would like everything from there up to have a matte option since I have severe problems using the glossy equivalents. Thank you!

    -P

  1471. 1534 Davy
    May 25, 2011 at 5:30 pm

    I don’t want to be dependent on my screen for its (and my) location.

  1472. May 25, 2011 at 5:42 pm

    I hate to see myself every morning in the glossy screen when I start work! Apple, please give us the choice between matte and glossy.

  1473. 1536 Arnoud
    May 25, 2011 at 5:51 pm

    Matte screen it is! In fact, I will only buy an iMac to replace my Windows PC if it has a matte screen. I am not buying a MacBook because I find the 15″ too expensive, and the 13″ doesn’t have a matte screen. Did I say I need a matte Mac!? 🙂

  1474. 1537 Jesse
    May 25, 2011 at 6:11 pm

    I would like matte screens in all Macs, not only on MacBook Pro’s as an expensive feature.

  1475. 1538 Joris
    May 25, 2011 at 6:11 pm

    I have an iMac (glossy) and a MacBook Pro (matte). I paid extra for the matte screen on the MacBook Pro, because of my photo work. I find the glossy screen just not ‘true’ enough in the way it renders colours. I’ve had to reprint photos a couple of times after I’d done the post-processing on the iMac.

    So now I’m back to doing all the work on the smaller matte screen of the MacBook Pro.

    I think we should have the choice of having a matte screen on all Macs. IMO it should be the same price as a glossy screen, but if the only solution is to pay extra, than that’s better than not having the option at all.

  1476. May 25, 2011 at 6:20 pm

    I want to use a MacBook Air for its compactness. But will soon probably go for a MacBook Pro, simply for the matte screen.

    Plain stupid!

  1477. 1540 Gerard Klein
    May 25, 2011 at 7:22 pm

    I have worked on all sorts of Macs, glossy and matte. My experience: The bigger the screen, the bigger the chance you run into problems with glossy and glass.

    My previous laptop was glossy, with a matte Cinema display. That was doable. Now that laptop is replaced by a new one with a matte screen. I like it better. I would really appreciate the option to have a matte screen on an iMac. We are postponing the replacement of our white iMac at home just because the matte option is not available.

    Same thing for a Cinema Display. A matte version of that would also be a gem.

  1478. 1541 Axel
    May 25, 2011 at 7:25 pm

    I have a matte screen! No extra costs (3 year old MacBook Pro) but now you have to pay more for it? I’m sorry! It’s a simple choice! and it should be free

  1479. 1542 Russell Owen
    May 25, 2011 at 7:47 pm

    I bought the last generation of white iMac because the new machines had reflective glossy screens, and I won’t replace it until I can get a computer with an antiglare screen. I have a window behind me and hence a reflective screen would never do.

  1480. 1543 Rik Holv
    May 25, 2011 at 9:35 pm

    Matte please!

  1481. 1544 Ralph W
    May 25, 2011 at 9:47 pm

    Hell yea. Bring back the matte screen version. I have an older 17″ G4 Powerbook that’s got a better looking screen than this glossy crap I keep seeing on the newer MacBooks.

  1482. 1545 Harm
    May 25, 2011 at 11:14 pm

    I prefer matte!

    Harm
    (Holland)

  1483. 1546 Jurre
    May 25, 2011 at 11:54 pm

    Please, Apple, make more matte screens available. I would like to buy a matte iMac.

  1484. 1547 JulesSF
    May 26, 2011 at 5:01 am

    Joining the movement … matte screen for me, too, please!

  1485. 1548 Mennko
    May 26, 2011 at 5:42 am

    Please matte!

  1486. 1549 Vin
    May 26, 2011 at 7:44 am

    Please, please, pretty please, more matte!

  1487. 1550 Helena
    May 26, 2011 at 8:48 am

    I love my 13″ MacBook, but unfortunately I had to buy a Dell external matte monitor so that at least I am not behind a glossy screen the entire day. A matte 13″ MacBook/Air/Pro would be so much better. I don’t understand why Apple offers it as an option on the 15″ MacBook Pro’s, but not on the 13″ model. I also would prefer the matte upgrade to be separate from the resolution upgrade, but anything would be better than nothing.

  1488. 1551 Ron Araba
    May 26, 2011 at 8:58 am

    Apple, Steven Jobs, or any brainy Apple managers, listen, your competition can make glossy screen all-in-one iMac wannabe’s. No one is complaining on the PC side, because users can say, tough luck, I just won’t buy a PC all-in-one. But Macs are different. The iMac is the only affordable desktop available. Charge $50 extra for a matte option and you make yourself a nice profit on the machine. Failure to do so will turn enough loyal users away from Mac OSX altogether. At a very minimal, heck, they’ll just get your lowest profit-making Mac Mini coupled with Dell matte displays and hold a deep grudge against Apple till hell freezes over!

    Professionals have spoken, and I believe the majority want matte!!

    Most importantly, your loyal base is aging. Act now, offer the matte option again, and your business grows. Ignore them, you do nothing better than prolonging a lose-lose deal. I personally know several professionals who won’t be upgrading their iMacs from fear of the negative effects of glare on their frail eyes. Do the right thing, Apple, and these wise old men and women will put in a good word for you for the next generation to come.

  1489. 1552 Richard Clark
    May 26, 2011 at 9:31 am

    I have been using Macs since the IIfx first appeared and they have always served me well. The only reason I haven’t invested in the latest generation iMac is the impractical glossy screen. I had hoped the latest version of the iMac would at least offer a choice because I have a substantial investment in Adobe Mac software and I love the ever-developing Mac OS. But as it hasn’t, and my friends tell me that Windows 7 is a very satisfactory OS, I am seriously considering switching software platforms. If I have to spend a couple of thousand pounds on new Adobe PC software, I won’t be returning to Apple.

  1490. 1553 Aaike De Wever
    May 26, 2011 at 10:04 am

    I would love a matte screen on my 13″ MacBook Pro. Still love my older 15″ Aluminum MacBook Pro way more for this reason.

  1491. May 26, 2011 at 10:59 am

    As a photographer and a digital tech, I require matte screens for accurate colour and improved viewing when shooting on-location.

  1492. 1555 Jesse
    May 26, 2011 at 3:09 pm

    The new glossy/glass displays on the MacBooks give me serious headaches. I’ve had to return my glossy MacBook Pro because of it.

  1493. 1556 Simon
    May 27, 2011 at 7:30 am

    I’m forced to use iMacs with terrible glossy screens at College. I used to love the old matte iMacs before they were replaced with newer glossy screen models. As a photographer the reflections created by the glossy screen make it a nightmare to edit photographs. You absolutely cannot tell accurate exposure, colour, contrast levels etc. with the glossy screens. I can see more of my own face than the photograph! The only use of those terrible screens is as a mirror!

  1494. 1557 Gough Lewis
    May 27, 2011 at 9:03 am

    Dear Mac,

    I have an amazing white iMac with a professional matte screen. I spend hours on it daily. I am a professional media creator, and love my computer. I am waiting to update it with a similar quality screen.

    I cannot use a glossy screen. I need the option to have a non-amateur screen. I am waiting for that option and will buy a new iMac. I have my fingers crossed for the 2012 iMac release with a matte screen.

    APPLE, JUST DO THE $%#! MATTE OPTION MAC!!! Charge more, make some money, listen to your customers.

    Cheers,

    Gough

  1495. May 27, 2011 at 6:29 pm

    We LOVE matte!

    Do NOT like glossy!

    We NEED matte

    Can’t work with glossy

    Apple, how hard could it be?

    GIVE US MATTE!

    In Apple’s eyes the iMac is a toy and not to be used for production. It is for consumer use! If you are a oro, you go Pro.

    But I still want a matte iMac! I do not want huge noisy Mac Pros around my house!

  1496. 1559 matty
    May 27, 2011 at 8:39 pm

    I love my new 2011, 13″ MacBook Pro, but I am already thinking of selling it as the glossy screen drives me mental! And I can only get the anti glare in the 15″… Why? Why? Simply makes no sense. The 13″ is better for travel – which is when you have no control of lighting around you.

    Also, I was about to buy the new 27″ iMac, but now I won’t. If Apple add a matte option to the imac, I would in a heartbeat.

  1497. 1560 Jos Bavroux
    May 28, 2011 at 12:45 pm

    I switched from a MacBook Pro 15 inch with matte screen to a 13 inch model with glare screen, and I don’t like what I see at all! The reflections are really annoying, causing me to only use the laptop in clamshell mode with an external monitor whenever I’m home.

    Apple, please provide a matte screen option without extra cost for each model. I’ll be thankful!

  1498. 1561 d morgan
    May 28, 2011 at 6:27 pm

    As an owner of 27″ iMac with a flaming glossy as hell screen, I can assure you I will be using suction cups to remove the glass screen for general operation because the reflectivity is ridiculous — it’s like I am staring at a mirror. At any point during use, I can refocus my eyes to see a crystal clear reflection of myself. It is distracting … If I’m forced to remove the glass, then in reallity that aspect of Apple’s supposed “genius design” is a failure. No doubt Apple will fix it sometime and release a new iMac in which Apple will claim it is doing us all a favour with its new now non-glossy screens ! and claim it a revolution, but really, fashions or not, Apple should never have introduced glossy screens in the first place. The world doesn’t have infinite resources for Apple to mess around making its designs so incrementally better and releasing a new computer each time. Save up the design goods and lengthen the product cycle and hit us all at once with a large array of obvious improvement – with no one-step-forward-two-back glossy glass rubbish. Don’t go back on good design decisions only to reverse them. Apple is like a council I know with speed humps! — put them in, take them out, and endless cycle. Less reflectivity for screens is better full stop! In a Platonian sense. I may even take my glass panel to a glasier and have him cut out the display section and leave in the border ! By the way, if Apple were to manufacture a glass screen replacement in which a hole was cut through the display portion of the glass, I would buy one. Does the glass serve some other function other than just making the screen extra reflective?

  1499. 1562 Robert Kenedy
    May 28, 2011 at 7:54 pm

    Glossy is great for the decore … BUT if you actually want to work, and not get eye strain and headaches, matte screens are the choice. Apple, bring it back for the iMac.

  1500. 1563 macmatte
    May 31, 2011 at 6:44 pm

    MacMatte petition mentioned in an article on a Dutch computer website.

    http://www.bright.nl/weg-met-de-glossy-schermen

  1501. May 31, 2011 at 9:12 pm

    I am extremely unhappy with my Mac’s glossy screen. As a free-lancer, my computer and I often have to be portable — meeting clients in coffee shops, outdoor situations, brightly lit conference rooms.

    It makes it literally impossible for me to work in many situations. The glossy screen is more useful as a mirror for putting on make-up for a meeting than it is for using during an actual meeting. My eyes hurt. I’m frustrated. I’m sick and tired of having to sit in the dark in the middle of the day just so I can see what I’m working on.

    I refuse to buy another computer with a glossy screen. Period. I’m looking to sell mine as soon as possible.

  1502. 1565 Kim
    June 1, 2011 at 3:03 am

    I use a 2007 iMac at work (matte screen) and a 2009 MacBook Pro at home (glossy), and found significant difficulties with dealing with the glossy screen. It is just too much reflective and is quite harsh on my eyes. I want to upgrade my iMac at some point, but I am NOT going to buy glossy ones any more. I really hate it!

  1503. 1566 Oliver Stanton
    June 1, 2011 at 1:57 pm

    Appalled to find that the new range of iMacs doesn’t have even an expensive option for a matte screen. On what planet, and in what bunker, do these guys at Apple live?

  1504. 1567 Geoff
    June 5, 2011 at 8:25 am

    I use a Mac Pro at work and a second-hand Power Mac G5 at home, and both are in need of replacement. As such at the beginning of this year my employer let me try a 2010-revision dual-core 3.6GHz iMac meant for another staff member for a few days at the office and then for a weekend at home.

    The result was that in both environments — no matter how much lighting, brightness, and contrast were adjusted — the glossy screen of the iMac was giving me severe eyestrain and severe headaches within half an hour of commencing use. I was willing to try the iMac for a home system because the Mac Mini is too underpowered for my needs/wants, and even the bottom-end quad-core 2.8GHz Mac Pro is too costly. My all-time favourite systems were the Power Mac 8500 and 8600 models as they offered the right balance between price, CPU power, features, and expandability, but there has not been any equivalent in Apple’s lineup for many years. A dual or quad-core iMac with a 2.8GHz or faster i5 or i7 CPU would have been an acceptable compromise, but what kills it for me is the glossy screen — not only because of the eyestrain and headaches, but also because I’m a keen photographer and the glossy screen makes it impossible to obtain or maintain colour fidelity when editing.

    I’ve tried building a Hackintosh proof of concept using a Dell Optiplex GX520 test system lying around the office, but as it didn’t work despite much effort and info on http://www.kexts.com/ and other sites suggesting it should, I’m reluctant to go the Hackintosh route myself. I’m still willing to give it a try if no other choice presents itself, but would much rather spend my hard-earned $$ on a genuine Mac.

    So my question (or rather plea) to Apple is: please either bring back matte/anti-glare screen options for the iMac, or re-introduce a headless midrange desktop or minitower — something sitting between the Mac Mini and Mac Pro in terms of capability and cost just as the old Power Mac 8500/8600 models did so many years ago.

  1505. 1568 hunt
    June 5, 2011 at 2:10 pm

    I point people to this article recently published:

    http://www.pcpro.co.uk/blogs/2011/05/23/glossy-vs-matte-screens-why-the-pc-industrys-out-of-touch/

    Then I point to Apple’s upcoming OS X Lion, notice how there is more space around icons, buttons and such to better accommodate a touchscreen OS.

    http://www.apple.com/macosx/lion/

    Obviously future Mac’s are going to have a touchscreen of some sort, and thus that nulls the possibility of an anti-glare film on the surface of the glass/LCD panel to scatter reflective light.

    The top MacBook Pro lines may continue to have anti-glare screen option as they are used for professional work in multiple environments (editing on the scene for instance), but at the sacrifice of not being able to use the touchscreen UI, which I don’t think they will really mind, as their software requires fine control that only a pointer can provide.

    The entire computer industry thinks that touchscreen computers are the next big evolutionary step, even Microsoft’s Windows 8 (see it on Youtube) is a touchbased operating system

    However there is hope for glossy screen sufferers like myself: there is special glass and acrylic that is altered on the atomic surface level as the substance is produced, thus reducing surface reflections to less than 1%.

    This material is more expensive, the process is patented and since China (where Apple’s products are made) wants any company doing business in it’s country to give up it’s intellectual property, doesn’t sound like this material is going to come to Apple products in any short amount of time unless Apple shifts it’s manufacturing operations back to a intellectual property enforcing country. Apple is in China not only to make it’s products, but also to sell them. Which the Chinese government requires companies that want to do business in their country set up manufacturing operating there.

    So forces are against glossy screen sufferers, people need to try make do with alternatives.

  1506. 1569 Mike
    June 6, 2011 at 9:49 am

    Yup, this needs to happen. Obviously the demand for matte screens is there if websites like this exist.

  1507. 1570 jane
    June 6, 2011 at 11:26 am

    Becasue of various eye problems and health issues, I’m completely unable to use a glossy screen. Come on, Apple, you pride yourself on leading the pack. Do something to help the end-user — bring back the matte screen … so that we can all benefit

  1508. 1571 macmatte
    June 6, 2011 at 1:16 pm

    Glossy vs matte screens: why the PC industry’s out of touch

    http://www.pcpro.co.uk/blogs/2011/05/23/glossy-vs-matte-screens-why-the-pc-industrys-out-of-touch/

    The writer of the PC Pro article said: “Speaking as someone who use a glossy screen laptop every day, I’m constantly irritated by the reflections cast across my screen by the overhead strip lighting in the office and, worse still, the sunlight making my screen near unwatchable on the train to and from the office.”

  1509. 1572 Mack Mcquade
    June 7, 2011 at 3:29 am

    Apple, it is intolerable and presumptuously arrogant of you to create such unthinkable hardships for us – Apple’s Loyal fans and users. I need to upgrade both my iMac and laptop but will not do so with gloss (mirror) screens. Stupendously stupid for an organization that should know better.

  1510. 1573 Johnny
    June 9, 2011 at 9:45 pm

    I work in the print industry, and need a matte screen. Matte screens are closer to the finished printed product and, as a result, far superior for color calibration. The glossy screens are just too hard to do accurate color grading as you’re always having to make unknown adjustments to images and colors. Plus I hate the glare and brightness on the eyes.

  1511. 1574 Der.Baron
    June 9, 2011 at 9:47 pm

    My plan was to convert from PC to Mac. I figured out how to do it with minimum pain and disruption. I went to the Apple store to view the hardware. I saw the glossy screens reflecting everthing in sight. The staff tried to convince me that glossy is OK pretended that they thought there was a matte option. Under pressure they changed their minds. I walked out Macless. The plan is now to upgrade from XP to Windows 7 on a high spec PC laptop

  1512. 1576 enjoy
    June 9, 2011 at 10:24 pm

    A few years ago, many graphic designers worked on the iMac. In Poland, it was a great product for designers (the price to quality). Today, nobody buys the iMac because it only has a glossy screen option!

    Apple, please offer screen options in matte!

  1513. June 10, 2011 at 9:34 am

    Hello all, Patrick Steen here from Which?. We’re very interested in the demand for matte screens, and referenced your petition on our website. Our latest reviewed batch of laptops only included one with a diffuse screen, so there’s certainly a lack of them.

    We want to know what people think and if there’s a big enough call for their return we’ll use our clout at Which? to take this straight to the manufacturers (we have done similar with bringing viewfinders back to compact digital cameras). Please come and comment and vote in our poll if you’d like us to do something about this!

    http://www.whichconversation.co.uk/technology/matte-screens-glossy-shiny-laptops-computer-pc-mac/

    Thanks

  1514. June 11, 2011 at 8:22 am

    Not offering a matte option at least on all MacBook Pro models is one of those Apple design oddities that I have never been able to understand. Matte, simply, is required for image work.

    Given the volumes of laptops that Apple builds, it must be easy and affordable for Apple to offer matte built-to-order options.

  1515. 1580 Vlad
    June 11, 2011 at 4:59 pm

    I also want to switch to the Mac platform from PC and Linux, to do my photo work, but can’t do this because the iMac doesn’t have a screen that suits serious photo editor needs. I won’t pay twice for the iMac screen and for the additional expensive matte external monitor to start normal work! I’m a very experienced computer user (sysadmin for many years). That’s the reason why many people around me – those who are photographers and simple users – ask me to help them choose a new computer, and I still cannot completely advise them to chose the iMac because of the ABSOLUTELY UNACCEPTABLE glare from the glossy screen!!!

    There is another problem for me, namely that the iMac and other Apple products have very few options to customize the computer to your needs, but the biggest problem is the glare screen !!!

    The only reason that I DON’T LIKE Apple is their politics towards their existing or potential customers. Apple only do what they think is right, and they absolutely ignore customer feedback and requests !!!

  1516. 1581 macmatte
    June 14, 2011 at 5:32 pm

    Dear MacMatte petitioners

    I am aware a number of you follow this petition through RSS feed subscription, so I felt you deserve an update.

    Apple is aware of the MacMatte petition. I received an email from a very senior Apple personnel and, from what I can tell, the email seemed to indicate there was zero chance of Apple bringing back matte, anti-glare screens to the iMac. No reasons given.

    My response to that is: OSX has long evolved from Apple’s intellectual property, to them being custodians of a computing environment increasingly used by a large population of the world’s computers.

    Every so often, I read a statement from Microsoft software designers that they’re so conscious that whatever they do to their Windows product affects a massive number of people. You know, I’ve never read that statement from Apple (they could have said it, but I’m just not aware of it).

    In two recent polls, 75% and 89% prefer matte screens.

    http://www.pcpro.co.uk/blogs/2011/05/23/glossy-vs-matte-screens-why-the-pc-industrys-out-of-touch/

    http://conversation.which.co.uk/technology/matte-screens-glossy-shiny-laptops-computer-pc-mac/

    This correlates with other surveys, which gave matte preference at 44%, 44%, 48%, 68%, 50%, 57%, 72%, 66%, 86%, 45%, 86%, 74%, 85%, 70%, 66%, 56%

    review of glossy-matte poll results

    We need a change of emphasis.

    From now on, if any of you can take a video that shows the glare problem you are experiencing, then please send me the youtube link, and I’ll post it on this petition site.

    When you title the youtube video, use the word “MacMatte petition” so that a youtube search can find all the videos. Remember: united we stand, divided we fall.

    A picture tells a thousand words.

    regards
    MacMatte petition webmaster

  1517. 1582 JMO
    June 15, 2011 at 5:12 pm

    At the very least, Apple, offer the matte screen as a build-to-order option on ALL models, including the 27″ displays. Even if it needs to cost us a little extra, make it an option. Please. I’m a graphics professional, and I HATE the glossy screen. I know the glossy screen creates a sharper appearance of details, but it also lowers the accuracy of color, creates eye strain and headaches.

  1518. 1583 Rob Powell
    June 15, 2011 at 10:12 pm

    FIrst off, I love my iMac, but my wife is about to can it because it is killing her eyes and gives her really bad headaches because of the horrible glare from it. I love looking out my front windows but not while trying to read/look at things on the iMac. Apple, please add the option of purchasing the iMac with a matte finish just as you do with the MacBook Pro, which I also have. Or at least provide an option of replacing the glass with a matte finish.

  1519. 1584 Hash Rodriguez
    June 17, 2011 at 10:58 am

    At work I’ve been using a 27″ iMac for 5 months now. I do photo re-touching for 8 hours a day. Since I started using it I’ve hard severe headaches due to the glare from the glossy screen. When I go home it looks like I’ve been smoking weed as my eyes are so red- I can’t watch TV or play games after work as I have a constant headache until my weekend when I get a rest from this stupid glossy screen. I’ve now given up the iMac, even though I liked using it, as I could no longer put up with the headaches and sore eyes. Just went back to a PC with an Eizo monitor – instantly my headaches are gone! I don’t care if Apple goes all gloss in the future as they can go screw themselves. I hate Apple for the pain it’s caused me over the past 5 months. It seems to me that Apple does not care what their customers want, therefore, they can go F themselves in the A

  1520. 1585 Lin
    June 17, 2011 at 2:55 pm

    I recently returned an iMac to the Apple store because the screen was too shiny. I’ve now bought a second hand Apple Cinema Display and a second hand MacBook Pro, both with lovely matte screens.

    Please Apple, bring back matte.

  1521. 1586 John Newman
    June 17, 2011 at 4:12 pm

    We have a 17″ MacBook Pro with a glossy screen which is great for some purposes but, for myself as a photographer, I much prefer matte screens which give a much truer (IMHO) representation of what the final print will look like. I would love to buy the 27″ iMac but will not do so unless/until there is an option for a matte screen. C’mon Apple, how difficult would it be to make matte screens an option on the iMacs. As a long time user of Macs (25 years plus) I really don’t want to have to buy a screen from another manufacturer, but will if I have to.

  1522. 1587 DaX
    June 19, 2011 at 10:52 am

    Due to productivity and health concerns, our University has decided to purchase only matte displays, which means that some Apple products are not allowed. Apple should offer matte displays for standalone displays and iMacs at least as an option.

  1523. June 20, 2011 at 4:01 pm

    As a photographer and graphic designer the matte screen is a must. High resolution for detail and matte to avoid light reflections in the room that the CPU occupies. A dark room will get rid of the reflections, and eventually your eyesight due to strain!

  1524. 1589 Isidore Margaronis
    June 21, 2011 at 11:08 am

    We have not bought an iMac since the screens went glossy. Our last iMacs were G5’s, which is a while ago now. We have bought lots of Mac Minis which are set up with non-Apple matte screens. My personal office machine is a Mac Pro which uses the last of the matte Apple monitors. This is quite a lot of Macs. The problem is the laptops which are mainly only available in glossy. It’s horrible, tiring and and impractical and we hate it. I have a matte screen protector on my iPhone (as do the rest of us at home). I don’t know what research Apple based their change to glossy-only screens, but about the only thing glossy screens are good for is watching movies or adjusting your tie. If you want to do some actual work with a glossy screen, forget it.

  1525. June 21, 2011 at 3:09 pm

    I am running both Apple and Microsoft currently but am hoping to run only Apple in the near future. However, I am hampered by the glossy screen debate. I have always felt that Apple have a logical, common sense approach to both their hardware and software elements. So please, Apple, supply computers with a MATTE screen – more especially your MacBook Airs which probably tend to be used variously either inside or outside – and don’t allow me to feel let down.

  1526. June 21, 2011 at 3:58 pm

    Add my vote to matte screens because they’re healthier than the glossy screens and they’re also beautiful

  1527. 1592 Apple-Customer
    June 22, 2011 at 8:20 am

    Costumers have to get a choice. Some people can get by without antireflection coating on theirs glasses. But most people value viewing without unneeded glare, if they have enough money to buy glasses with antireflection coating. The comparison will convince everyone of the improvement! In most of the leading industrial nations there are recommendations to purchase glasses with antireflection coating. This will protect workers against headaches, tired eyes, and eye-flickering, especially recommended for screen handling.

    So why doesn’t Apple give people the choice for better screen viewing. The company would also earn more money if the coating-possibility was available for iMacs, MacBooks or MacBook Pros.

    So Apple: Give your customers the choice!!

  1528. June 24, 2011 at 1:16 am

    I have a 1 year old 27″ iMac, I work as a portrait retoucher and the shiny screen drives me mad. It seems to illogical for Apple to not offer an alternative. I have a beautiful office with windows looking out to trees but work with the blinds closed as the reflections are so bright – like a mirror.

    I wish I’d never bought this model.

    I’ve seriously considered popping the glass off but am afraid that the screen static would attract dust to a surface not meant to be cleaned.

    I will not buy another mac until the glossy screen is gone.

  1529. 1595 Don Dod
    June 25, 2011 at 5:36 pm

    I have delayed the purchase of iMacs for 3 years – because of the glossy screen. I have made comments to Apple and to Apple store employees – to no avail since the 2011 iMac is still glossy. Steve Jobs must be getting old – and narrow minded and stubborn. It’s an amazing U-turn in terms of evolution. Not so long ago, Apple insisted on offering the best and most innovative components. Now, DisplayPort aside, Apple is shunning USB 3.0 and BluRay. Meanwhile, I must reckon that Microsoft’s Windows OS is improving. I have even heard Mackies make positive comments about Windows 7! Is Apple doing its best to lose its tiny share of the home computer market? It does look like Apple’s sole interest is now in mobile devices. Too bad for us, the “end users”…

  1530. 1596 macmatte
    June 26, 2011 at 9:39 am

    Hardforum petition. 52% prefer matte outright.

    http://hardforum.com/showthread.php?t=1589349

    Hardforum poll question

    Poll result

  1531. 1597 Ssam
    June 26, 2011 at 5:10 pm

    I’d much rather have the choice to have a matte screen if I wanted it, than no choice at all.

  1532. 1598 elizabeth barraclough
    June 27, 2011 at 11:20 pm

    I have a MacBook Pro 17″ with a matte screen. I would like to invest in an Apple Cinema display to supplement my photographic work. I require a matte screen. Apple’s new 27″ does not offer this matte option. I will not be purchasing one but instead will continue looking for a used 30″ with a matte screen.

  1533. 1599 Lucy Hilmer
    June 28, 2011 at 5:50 am

    I have two Mac computers from 2006 — a 17″ iMac and a 15″ MacBook Pro,
    both with matte screens. I am ready to replace them with a new 27″ iMac and a new 13″ MacBook Pro, but refuse to do so, until Apple offers them both with a matte screen.

  1534. June 28, 2011 at 8:27 pm

    Recently, I bought a 15″ MacBook Pro with the matte screen and love it, but I wanted the 13″, but there is no matte option. I also have an older 27″ Cinema Display with a matte screen that I use for illustration. I will have to replace it in the near future, but I will only buy a monitor with a matte screen, even if I’m forced to buy a non-Apple product. I paid the extra $150 for the matte screen on the 15″ MacBook Pro, so I will also pay an additional price for a monitor that has a matte screen, so I don’t know what Apple’s problem is. Bring the matte option to all Apple products. There’s a great need for it.

  1535. 1601 Rajesh Kumar
    June 29, 2011 at 5:04 am

    Count me in. Matte.

  1536. 1602 rick deckart
    June 29, 2011 at 7:28 am

    Apple, don’t worry … you aren’t the only PC manufacturer in the world.

  1537. 1603 Greg
    June 30, 2011 at 12:44 am

    Personally, I think matte should be standard, and the glossy be the extra cost option.

    I moved from PC to Mac over the Vista debacle. I now have a 13″ MacBook, a 24″ iMac, and a 15″ MacBookPro. The only one of these that I use for editing photographs is the MacBook Pro. Why? Because it has a matte screen.

    I have just bought an Eizo monitor to plug into it. Why? Because it has a matte screen. And it gives me the size I miss from the iMac.
    The glossy-screen desktop (iMac) is only used these days for email and web surfing.

    When the time comes to replace the desktop, I will almost certainly be moving back to the PC camp since Microsoft appears to have got its act back together with Windows 7. Unless of course, the iMac comes with an antiglare screen by then. But Apple will need to hurry. I like OSX, despite a few glitches, but the lack of a reasonable matte screen is a dealbreaker.

  1538. 1604 Nikk
    July 1, 2011 at 9:12 am

    I’m receiving my MacBook Pro 13″ today. I’m excited, but a part of me is discontented about the glossy screen. I had no choice to buy it because I love Macs and do not like the idea of lugging around a 15 incher wherever I go. Apple SHOULD provide a matte screen option!!!

  1539. 1605 ticss
    July 1, 2011 at 7:44 pm

    One more vote for matte screens!

  1540. July 3, 2011 at 7:41 pm

    I own and use a 2006 24″ iMac with a matte screen and love the matte screen for my photography and graphic design work. I have had it since new and absolutely love my iMac. The specs on the new iMacs are very impressive and extremely fast compared to my iMac and would like to upgrade, but I detest the glossy screens – I absolutely hate them. I prefer a matte screen for critical colour work, as well as it being better for the eyes, and will not upgrade to a new Mac unless Apple ships a Mac with a matte screen. I know I am not alone on this – Macworld magazine also shares my views on this debate and most people I have spoken to in the creative industry also hate the glossy screens. I guess we are stuck with glossy screens for now, but I’m sticking with my beautiful white iMac that has a superior screen!

  1541. July 4, 2011 at 3:37 am

    I am in agreement with the above – I have a Mac Pro – but I believe that in the future Apple will pay the price for not looking at the requests of those users who find the glossy screen unbearable. I would welcome a screen without the glare.

  1542. 1608 Chris Cargen
    July 4, 2011 at 10:39 am

    I own a matte screen 15″ MacBook Pro, which I currently use at my desk in combination with a notebook stand, but if Apple made a 27″ non-glare display, I would buy it immediately for the additional screen real estate.

    For the 15″ and 17″ MacBook Pros, I do praise Apple for yielding to the pleas of the 10’s of thousands who signed a similar petition a couple of years ago after Apple initially released those unibody MacBook Pros with only the “glarebook” screen. It is definitely worth the up-charge for the matte, non-glare option on the MacBook Pro and would be just as terrific on a large stand alone display!

  1543. 1609 brandon
    July 4, 2011 at 2:28 pm

    Apple, please add the option for matte for your other computers. Yes the gloss may look better but you should at least give people the choice to choose one. I’m sure more people would buy it if they had matte.

  1544. 1610 Chris Patchel
    July 5, 2011 at 3:45 am

    The screen glare is what I least like about my iMac. My previous white iMac with its matte screen was SO much easier on the eyes.

  1545. 1611 Pete
    July 5, 2011 at 12:21 pm

    Come on Apple, for goodness sake stop being so bloody minded about it and give us the option for a matte screen. Is this really so difficult? Geez.

  1546. 1612 Cameron Wilson
    July 5, 2011 at 9:55 pm

    My work involves a lot of retouching/visualisation in Photoshop, and the glossy screens make this impossible.

    Working with layer masks etc. involves working with black screens, where you have to be able to tell the difference between 99% and 100% black. This is impossible when all you can see is your own face squinting back at you.

    If I need to buy a matte Dell screen, I might as well just buy the CPU and Microsoft Windows to go with it?

  1547. 1613 DaX
    July 6, 2011 at 8:10 am

    It is a health issue. No matte, no purchase. No discussion. Full stop.

  1548. July 6, 2011 at 5:47 pm

    I moved my office because of glare (I now have one with no windows, and that I can keep dark). The MacBook Pro I bought later has a matte screen. Thankfully, I had that option.

  1549. 1615 JD
    July 6, 2011 at 7:08 pm

    I want to use an iMac — but I can’t because of the glare. Oh Apple…help! Please offer matte screens!

  1550. 1616 ehooper
    July 6, 2011 at 7:43 pm

    I am a graphic designer and work in an office with windows on two walls. There is absolutely no way to reduce the light in the room enough to see what’s on the glossy screen. It’s actually easier to see the people and building behind me than it is to see the files I’m working on in Adobe InDesign. Even if eye strain weren’t an issue, I’d still prefer a matte screen so I could actually see what I’m making.

    Apple, please make a matte option for the iMac. As it is, you’ve lost my business. I was so turned off by the glossy screen and Apple’s general lack of consideration for consumer’s needs that I bought a Windows PC for home use. I was nervous about switching operating systems, but now that I’m used to both, I greatly prefer doing design work on my PC.

    Apple, make an anti-glare screen for iMacs before you lose even more customers.

  1551. 1617 Tom
    July 7, 2011 at 1:38 am

    I have three older MATTE iMacs and won’t replace them with newer iMacs until I can get MATTE screens on them. I love Apple but I am deferring purchases until the new iMacs have MATTE. If and when my old iMacs die, I will replace them with Mac Mini’s and multiple non-Apple external 24 inch MATTE screens. That is money I’d rather give to Apple. Tom

  1552. 1618 Francoy
    July 7, 2011 at 2:08 am

    I know that the shiny glass prevents Macs from looking like lesser machines when compared to other cheap PCs with shiny displays in stores. But please Apple, you could have an available-online-only free option to buy hardware with matte displays for those of us who really want it. It wouldn’t hurt your in-store allure and it would be REALLY appreciated by those of us who are serious about color representation and accuracy (and for all the other advantages frequently stated).

  1553. 1619 Parsa Jabbari
    July 7, 2011 at 11:09 pm

    In most lighting, glossy screens are either annoying or downright unusable, whereas matte screens still look good. Although glossy screens do look noticeably better than matte in the right lighting, though matte screens still provide acceptable quality in such lighting.

    If the goal is to provide a positive user experience, then matte screens obviously provide CONSISTENT good performance that glossy screens can’t provide. Not Apple’s fault, not LG’s, not Obama’s [chuckles]. It’s simple optics.

    A more realistic solution might be to simply offer the matte screen as an option. Apple currently only does this for its 15″ and 17″ MacBook Pros, however, and at a significant $150 premium for a “feature” that used to be standard on all devices just a few years ago. Apple provides options for a white and a black iPhone, for example; why not just let the customer decide whether he/she wants matte or glossy? Heck, I wouldn’t mind waiting an extra week for my shipment to arrive if it meant I got the matte screen.

    Now, I’m going to provide a solution that is so logical that it will sound crazy. If the glossy screen is indeed better, (which, according to Apple, is true) make consumers pay MORE for the glossy screen. That’s right! Make Apple laptops matte by default, and make the glossy screen a reasonably-priced upgrade (say, $50) for the users who want it. Here’s what will happen, using Apple’s own belief that the majority of consumers prefer glossy screens:

    1. Apple’s profits will increase substantially when the matte screen demographic which avoided Apple products before now begin purchasing Apple laptops. Their perception of value will be high since they are receiving matte screens (which used to be standard) at no extra cost.

    2. Apple’s profits reach Mars when the majority, people who like glossy screens, end up paying a little bit extra for something Apple used to provide for free. Think about it! if someone was willing to pay $1200 for a MacBook Pro with a glossy screen, they will definitely pay $1250 for it! Why? Because it’s a Mac, and there’s nothing better! So, $50 extra revenue times the 15-million+ number of glossy Macs sold = approximately infinity billion dollars.

    So let’s see… Apple sells more Macs overall because it gains access to the consumers who will only buy matte screens, equaling greater profit. Apple sells at least the same number of glossy Macs because users won’t be discouraged from a minor price increase, AND Apple’s profits go up even further because of the sale of the glossy screen as an option.

    Thus, I have resolved the glossy/matte debate. Apple can now please ALL consumers and increase its profit.

    Don’t worry, Mr. Jobs. I’ll let you take my idea and tell it to the board of directors as your own. All I ask is that you send me a MacBook Pro. Matte, of course.

    Vote Parsa Jabbari for President in 2032.

  1554. 1620 Lucile
    July 8, 2011 at 6:19 pm

    Yes, Apple, please offer matte screens on the iMacs and all MacBook Pro models. Also, please don’t make the matte screen a higher-resolution screen. Folks with aging eyes prefer lower resolution screens so fonts can be larger and read more easily. Thanks. Lucile.

  1555. 1621 Freya
    July 9, 2011 at 3:58 pm

    I use my Mac computer for image manipulation and I desperately need to upgrade from my G4 iBook. I wish to buy a new iMac, but cannot and will not do so unless I can get a matte screen. Any glare causes me a tremendous amount of eye discomfort and eventually eye pain. I find the reflectiveness of gloss screens unbearable. It conflicts with what I had believed about Apple as a company to find out it does not look after lifelong customers in this way and has no respect for personal choice in this matter. How arrogant to treat so many long term supporters like this when the need many people have for matte screens is so obvious. (Australia)

  1556. 1622 J
    July 10, 2011 at 1:24 am

    Well, damn! I was just getting excited about the new 27″ iMac, knowing that its improvements will be even better in a Mac Pro by the end of the year. My ambient light is much too bright for a glossy screen, and now I have no choice about sticking with my old unit. That is too bad. I’ve been using Macs for eighteen years. Maybe it’s time to break down and buy a Windows PC. Jeez, what am I saying?!? I use PCs at work. They’re all crap and need to be replaced every two years. But, if I want to get a new computer, I’ve got to have a screen I can see. So, buy the Mac Pro and buy an off-brand matte screen? That’s too bad, too. Apple’s got great color accuracy, but if I can’t see the glossy screen, what use is it? Wake up, Apple, and SMELL THE PIXELS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! J

  1557. 1623 Gordon Tibbitts
    July 11, 2011 at 12:22 am

    Dear Apple,
    I am not one to want to write these kinds of comments, however, I have astigmatism, and glossy screens give me eyestrain that is quite acute. I am the proud owner of a MacBook Pro 15″ that has a matte screen. It’s the greatest computer I have ever owned. Our household has iMac’s, a 13 inch MacBook Pro and we have 3 iPhones. I would pay substantially more for a matte screen over a glossy screen. So when I upgrade to the next generation Mac I would love it to have a matte screen. If it does not, I will be very sad.
    Yours faithfully,
    Gordon

  1558. 1624 JackCalvin
    July 13, 2011 at 1:19 am

    I just thought I’d point out how ridiculous it is that Apple seems to be responding so quickly to the complaints of the new MacBook Air users who are lacking their back-lit keyboards that were standard on previous models. Not that it isn’t a legitimate complaint from Mac users – I love the back-lit keyboard feature on my MacBook Pro.

    http://www.macrumors.com/2011/07/12/backlit-keyboard-to-return-in-new-macbook-air/

    But what I REALLY love, is my MATTE SCREEN. What I would love even MORE is the ability to buy a new iMac with a matte screen, or an Apple Cinema Display with a matte screen to use as an extension monitor. I keep holding off on buying a third-party monitor, hoping Apple will respond to our countless requests. I wait, and wait, …and wait. I can actually FEEL myself getting older!

    Why is Apple continuing to ignore this most important feature, a feature of paramount importance to anyone concerned with good eye-health? – especially anyone in the graphics or video editing community, an Apple community that considers good eye-health and maintaining good vision during extremely long hours of project work absolutely essential. Come on Apple… Por Favore?

  1559. 1625 Jose Fortes
    July 14, 2011 at 12:42 pm

    To me it’s just incredible that a supposedly technically advanced company like Apple largely opts for glossy-only displays, particularly for large screens as in iMacs.

    Not even a relatively darker user’s room can solve the situation, because many windows and applications usually have some or most of its inner background darker.

    Reflection, static or dynamic, can be very eye-annoying and disturbing. In my case it was the single really strong reason against buying an iMac.

    All this is very disappointing for me as customer, and makes me quite unconfident with Apple: if the company has profit as the single driving force, where else will I later find myself being deceived?

    If, as sometimes put forward, there are matte coverings as solution, why don’t Apple shops offer this “upgrade”, maybe to be bought later, when the customer finds the glossy screen uncomfortable? Again, in my opinion, Apple is not playing very fair in this game.

    (Spain)

  1560. 1626 sridhar
    July 14, 2011 at 3:51 pm

    Apple, please have a matte option … Serious photographers work hours together, and the glossy display really hurts!

  1561. 1627 James G
    July 14, 2011 at 5:23 pm

    Designers need matte displays, not glossy ones … When, Apple? Please…

  1562. 1628 Nathan
    July 14, 2011 at 7:29 pm

    Apple has proven, with its refusal to listen to photographers and graphic designers who demand anti-glare displays, that it no longer cares about its professional user base.

    Apple have further confirmed this by releasing a new “Pro” app with half the professional functionality of its predecessor completely missing.

    I, like many of you, am deeply saddened by this slow changing of the tides.

    No. It’s more than that. I am angry.

    Angry that the same professionals who Apple owes for its very survival through the mid-90s are now being completely ignored.

    Angry that Apple would spend more than a decade developing and improving a professional platform and winning over thousands of professional users, only to completely give them all the shaft and pull that platform out from under their feet with Final Cut Pro X. (No more FCP7 licenses; in a few years no more installed base: this is Apple’s QuarkXPress).

    And, mark my words, Logic is next.

    “Actual professional users don’t shift as much product, so cut out the professional features. They’re too complicated anyway. We don’t need pro users.”

    Hardcore Windows users have always sneered at Macs as over-simplistic toys. (The irony, historically, was that Macs were the better professional tool for pretty much any task in creative fields.) Well, you know what? Those Apple-haters are finally being proven right.

    The Macintosh was once the platform that creative professionals flocked to. Because Macs were a joy to use and got things done the right way; Macs were the proper tool whereas Wintel boxes were for people who didn’t know better.

    Those people who don’t know any better are now Apple’s target audience. And I’m not sure if we can do anything about it.

  1563. 1629 Brad
    July 15, 2011 at 7:07 pm

    Apple, you need to reconsider making your 27″ displays with a matte finish. I’m about to upgrade my 30″ display and would consider an Apple display, were it not available in glossy only. As it stands now, I will not be buying one of your display solely because of this. Another company will be getting my money because of this issue. It is that important to me!

  1564. 1630 LarryC
    July 15, 2011 at 7:08 pm

    It should be an embarrassment to both Steve Jobs and to Apple that real creative professionals need to turn elsewhere, such as Dell to purchase a proper monitor! Come on Apple and get off your butt and make this right before you lose this segment of the market. And while you are at it, don’t you think that it is about bloody time that you update some of your hardware such as the Mac Pro, Mac-Mini, MacBook, etc? It is downright shameful.

  1565. July 15, 2011 at 7:12 pm

    My eyes are fine, but the bottom line is – it’s annoying. I work with iMovie a lot, which has a dark interface, which increases the reflections. It’s tough to focus on what’s on the screen when there are things being reflected by it too.

  1566. 1632 RLH
    July 15, 2011 at 7:59 pm

    I have a (glossy) MacBook Pro 15″. I *really* want a MacBook Air, but it looks like I’ll be forced to get a (matte) MacBook Pro 15″ when I upgrade. I am delaying this upgrade as long as possible, hoping and hoping. Apple is leaving money on the table.

    I wold *love* to have a Cinema Display to connect to my laptop but will NOT buy a glossy screen. My office at work has large windows and the reflections would kill me. So I have a NEC matte monitor. Apple is leaving money on the table.

    I was planning to buy an iMac for my office (so I wouldn’t need to use my MacBook Pro for everything). But as long as the iMac is glossy-screen-only, I will not. Apple is leaving money on the table.

  1567. 1633 Vincent J.
    July 15, 2011 at 8:43 pm

    As a photographer, I would like matte/non-glare option on Apple displays, from laptops to stand-alone displays.

  1568. 1634 Carol Shriver
    July 15, 2011 at 9:15 pm

    This website/petition and SUPPORT COMMUNITY for LIFE LONG MAC USERS who are COMPLETELY DISGUSTED with Apple is LONG OVERDUE.

    I am so glad I found this site. I will use the links offered here, and hopefully find a quality large matte screen. Of course it will NOT be a Mac, and I have NEVER used anything BUT Apple in the past—-time for a change.

    I have been disgusted with Apple’s increasingly stupid decisions when it comes to the glossy screens and the keypads.

    I chose the matte screen for my 15 inch MacBook Pro, but now I want a large HD screen to use with it. To my surprise, the 27 inch monitor now offered DOES NOT COME IN MATTE. I am at this moment using a matte 30 inch Cinema Display that we bought around 2005 that we use here with the G5. I now need a separate large screen for my laptop.

    I write. That’s what I do.

    I will always remember the look of shock when the 13-year-old Apple sales guy asked me (when I was trying to decide what size MacBook Pro to buy), “How are you going to use your new laptop?”

    I replied, “I will be writing for at least 4 to 5 hours a sitting.”

    He looked at me like I was from another planet.

    What would he have thought if I told him I sometimes spend 8 hours typing?

    It is clear to me that Apple couldn’t give two craps about writers, and clearly has no concept of what it means to sit for many hours at a stretch typing and staring at a screen.

    Carpal tunnel? Wrist problems? Eyestrain?

    I guess Apple thinks that all Mac users are 20 years old with perfect vision who “type” with their thumbs, or the wrong fingers, in brief intervals using keypad short hand, “R U there? Wa 4?” And spend most of their free time playing video games.

    Well, yes, America has gone to sh** , but there is still Intelligent Life on the planet who do a lot more than that, even if the Intelligent Life may also twit and play video games.

    The Apple KEYPADS have gone to crap, but I managed to buy an “OLD” (about 5 years) leftover Apple keypad that is NOT the stupid “cool” UNCOOL chiclet style that my Macbook Pro has.

    My only other option was to spend a lot of money on so-called “ergonomic” keyboards. Keys SHOULD “travel” just a bit, and be spaced enough so the fingers are held comfortably open, and not all scrunched up. This enables a typist to type really fast and hit the correct keys even if they hit the edge of the correct key.

    If you’re not a writer who types for hours at a time, and who thinks the words faster than you could ever type them, then you will never understand.

    A photographer friend told me that the keypad in general, is “on its way out.” A “Touchpad” on an iPhone or iPad makes sense. But I hope the computer keyboards never become Touchpads.

    The next thing we know, Apple will have us typing into a hologram in the air. They will be called “HoloPads.”

    But I digress…

    This website is not about the DISAPPEARING KEYPAD. It is a petition against Apple’s DISAPPEARING CONCERN for its PREVIOUSLY LOYAL CUSTOMERS with regard to their glossy screens.

    GLOSSY SCREENS SHOULD BE AN OPTION, NOT THE ONLY “OPTION”!!

    Whatever the product, iPad, iPhone, laptop, etc., a MATTE SCREEN should ALWAYS be an AVAILABLE CHOICE!

    What REALLY ASTOUNDS ME, is that I cannot buy a LARGE SCREEN in matte, ONLY GLOSSY. I cannot be constantly changing the position of my large screen to avoid glare.

    I should not have to change the lighting in my office, keep the shades drawn closed in the daytime, etc., just to see my computer screen.

    WAKE UP APPLE, and smell your profits going down the drain.

  1569. 1635 Jeff Korzeniowski
    July 15, 2011 at 9:45 pm

    I can’t stand the glossy display. I work in an environment where I must be able to do color work. The glossy screen reflects all the lights behind me forcing me to turn my entire desk away from everyone else. (1) This is very unprofessional number. (2) The glossy display is beautiful, and I’m sure the gloss helps the appearance of it. But. There are reasons for a matte option. Apple, please give us the option.

    Jeff K

  1570. July 15, 2011 at 10:39 pm

    I will only replace my 30″ Apple Cinema Display with a matte screen. If that has to be a Samsung (!) so be it. As a pro photographer I find it very odd that Apple are not offering the high end option.

    I’ve used a MacBook Pro with matte screen which got me hooked on Apple. Now I’ve got an iPad, iPad 2, iPhone 4, Mac Pro, Apple TV 1 & 2 and all the Apple addons. I own thousands dollars of apps, and I order nearly everything new that Apple comes up with. I am responsible for converting 10 people to Mac too. But I won’t buy a glossy screen that makes photos and colors look surreal, introduces glare in a long term environment and adds reflections to my work.

  1571. 1637 Grant Crosthwaite
    July 15, 2011 at 10:48 pm

    I’m in the market for 2 new computers and have always chosen Apple in the past. I just dislike glossy screens, and would prefer matte as an option. I don’t have any medical need, I don’t have any professional requirement. It is just a personal preference in the same way as Macs are my preference over Windows. Apple, please allow me that choice. Thanks for listening.

    Grant

  1572. 1638 Matt Visser
    July 15, 2011 at 11:53 pm

    As a 20 year professional commercial photographer and retoucher I have always used Mac Pros, PowerMac G5s connected to a matte Apple Cinema Display or wide gamut NEC matte displays. I would love to upgrade to the new Apple LED display, however, Apple’s glossy-only offering is a non-starter for me. PLEASE, Apple, offer a matte option for ALL your Macs and displays. Do not give up on your creative professional base that has been devoted to Apple for the past 25+ years.
    Thank you.
    Matt

  1573. 1639 Colin Walker
    July 16, 2011 at 1:56 am

    Replacing 10 x 30″ displays early next year. No Matte, No Apple!

    (New Zealand)

  1574. 1640 noydb
    July 16, 2011 at 3:02 am

    I will buy only matte.

  1575. 1641 Raj
    July 16, 2011 at 7:20 am

    Apple,

    I’m a pro web designer and also a stocks+options trader. I need a 4-monitor set up and currently have non-Apple displays, because Apple did not have a matte option available on their 27″ LED display. I’m planning on buying new MacBook Pros with Lion OS when Apple introduce them. I hope Apple gives us a matte option on the displays too so I can buy 4 new Apple displays along with the MacBook Pros. Hope Apple is hearing us. Thanks.

    Raj

  1576. 1642 Peter
    July 16, 2011 at 10:17 am

    Don’t waste Your time, Apple does what they think is best for people. I agree though that matte is much better, but hey, what can I do about it.

  1577. 1643 Wolfgang
    July 16, 2011 at 10:52 am

    I am working in the financial markets. There are currently three screens on my desk (2×27″, 1×30″) and I couldn’t care less about some pretty glossy colours. I want to see what is on the screen without having to glance at my own ugly reflection.

    I’d love to have 2-3 beautiful displays from Apple (I did like the old 30″ Apple Cinema Display, but it seems a bit outdated now) but the distracting gloss of the new Cinema Displays is a no-go. Until my wish for matte comes true, it’s all EIZO for me.

  1578. 1644 MaX
    July 16, 2011 at 11:24 am

    Check the horrible reviews because of the horrible glossy screen even on Apple site:
    http://store.apple.com/us/product/MC007LL/A?mco=MTkxMjg3ODk

    Steve Jobs, are you listening? Please!

  1579. 1645 Will Rassmussen
    July 16, 2011 at 11:42 am

    I am currently a PC user who has had it with the Microsoft Windows platform. The hardware that runs the Windows software has become so unreliable and so inferior that it is not worth investing my hard-earned money. Thus, I am looking towards Apple but I am, too, not keen on the idea of glossy screens.

    The current iMac 27-inch (mid-2011) is a work-of-art, but the one thing that really makes me not want to buy one is the glossy screen that it comes with. Like other posters here, I have problems with my eyes that do not allow me to use glossy screens. I do want to give Apple a chance, but it does not make any sense to me to get an iMac that I will not be happy with,or to get a Mac Pro where I will have to buy a non-Apple matte display (defeating the whole purpose of turning towards Apple for my computing needs).

    Please, Apple, if you do want to attract PC users like me to your platform, please, please offer a matte option for all of your desktop and laptop offerings (and also the Cinema Displays).

    Again, PLEASE, Apple, listen to your customers and POTENTIAL customers that are interested in your products. Remember, you are enjoying a resurgence in your products right now. But, just as quickly as that resurgence has happened, the tide can turn against you. Consequently, listen to your customers and POTENTIAL customers, alike; they are the ones that will help you gain that top spot in the technology industry.

  1580. 1646 Saman
    July 16, 2011 at 11:48 am

    I procrastinate enough to not need screen reflections be another distraction from the work I do!

    Imagine trying to work and seeing people’s reflections moving around in the background!

    I’ve used the matte-screen Powerbook/MacBook Pro for about 6 years now for 3D work, CAD, Photoshop etc. Being able to sit in front of the computer for long periods without the eye strain is a massive help.

    Although I would be open to using a glossy screen, the matte option is better for those of us in the graphics industry in terms of color calibration etc.

    Apple, please listen to your consumers on this, and at least provide the option for a matte screen, particularly with the Cinema Displays. It would do very well with creatives that use Mac, and will not drive people to buy displays from other manufacturers.

    Thanks.

  1581. 1647 Mitchell Rose
    July 16, 2011 at 12:06 pm

    I can only work with matte. I’m sick of my Dell monitor. Apple, please!

  1582. 1648 Thomas Jones
    July 16, 2011 at 1:31 pm

    I have an immediate need for the 27″ Cinema Display to go with my 2011 MacBook Pro, and I would buy one as soon as the new release is available. BUT my office environment has windows on three sides. Therefore I need a matte screen. I was recently in a small meeting in which the presenter used a 27″ Cinema Display (with glossy screen, of course) to display his company presentation. The office was brightened by windows on two sides, and the reflections on the screen made it uncomfortable and nearly impossible to read some of the slides.

    I urge Apple to produce a matte screen with the new release. Otherwise, I will need to forgo the Apple product and use a different external monitor.

  1583. 1649 Peter
    July 16, 2011 at 3:42 pm

    Just got a brand new 15-inch Macbook Pro with matte screen for a 150 euro penalty. For my new external monitor I just bought a 24-inch Eizo monitor, matte screen of course. Apple Cinema Displays, iMacs and MacBook Pro 13-inches are not an option for me. It makes my buying options very limited when it come to Apple.

  1584. 1650 dhogaza
    July 16, 2011 at 7:02 pm

    I’ve owned a 17″ Mac Powerbook, a 12″ Mac Powerbook, and older 15″ MacBook Pro (before they switched exclusively to glossy screens). When my older 15″ MacBook Pro died in April, I had use of a brand new 15″ glossy-screen MacBook Pro for a month or so until I bought my replacement. After a month using the glossy screened 15″ … I ponied up the extra $150 to get a matte screen 15″ MacBook Pro.

    It’s well worth it.

    I’d pay extra for a matte screen 27″ Cinema Display, too, but I won’t buy a glossy one.

  1585. 1651 Gary Parent
    July 16, 2011 at 7:43 pm

    I bought a 24″ Apple Cinema Display (matte) 7 or 8 years ago and it still looks great. If Apple doesn’t offer a similar matte-screen product, I will spend my money elsewhere.

  1586. July 16, 2011 at 9:20 pm

    I never want to see a reflection of myself (or anything for that matter) in the computer screen. If I do, I’d use Photobooth.

    Glossy is highly unsuitable for professional graphical use since the on-screen colours vary too much depending of what surrounding the display is in.

    Until Apple find a way to produce a glass surface truly free of reflection, I suggest Apple stay with matte transparent plastic. In these glossy days, once you see a matte screen it truly looks magical. Like the image is truly just there. With a glossy screen, the image is always behind glass.

    (Norway)

  1587. July 17, 2011 at 2:38 am

    I’m another supporter of matte screens. Although I love the colors of the recent glossy Apple screen, I noticed that if I work on my glossy 24 inch LED Apple Cinema Display for long periods of time, I get a really bad eye strain – something I never got when using my old matte 20 inch Apple Cinema Display. Because of this, I’m taking a very hard look at those IPS Dell matte monitors. I really hope that Apple would consider making matte monitors someday.

  1588. July 17, 2011 at 5:25 am

    I’m a professional photographer and I need a matte screen. Apple, please make it an option on all Apple computers. When I recently updated my main computer – a MacPro – I was forced to buy a 30-inch monitor from another company – Dell – because Apple literally gave me no choice. Apple no longer makes its beautiful 30-inch matte display. I still have one of those that I use on my back-up machine in my studio. If only Apple would make a new 30-inch matte display – or even a 27-inch matte – I would have bought it in a heartbeat.

  1589. 1655 wongo
    July 17, 2011 at 8:07 am

    My matte screen 23″ HD Cinema Display was stolen in a burglary. The replacement listed by the insurance claim? The 24″ glossy screen. No thanks. I’ll take the money and lose the difference in depreciation. That difference is not worth its dollar amount I’d have to pay extra in headache medicine caused by eye strain. That’s real eye strain; none of this psychosomatic nonsense.

  1590. 1656 Mato Zeman
    July 17, 2011 at 9:44 am

    Matte display is a must for Pro users. Apple should bring back 30″ matte, now with Thunderbird connection or at least an antiglare option or … just not this too-glossy display!

    (Croatia)

  1591. 1657 John Martin
    July 17, 2011 at 1:55 pm

    I replaced my Apple Cinema Display with a matte NEC 2690 and never looked back.

    There are options. People, don’t even think of buying these glossy screens from Apple. Eventually, Mr. Jobs will wake up. It’s the money he is interested in, not your personal eye health.

  1592. 1658 J. Docking
    July 17, 2011 at 2:09 pm

    Honestly, I just want Apple to bring the old displays back (the silver ones). I think they look better than anything else and they’re matte. And they match Apple’s computers.

    Maybe get rid of the 20″ but keep the 23″ and the 30″. Those two are the best displays Apple has ever had in my opinion. If they had Thunderbird, they’d sell like hotcakes!!

  1593. July 17, 2011 at 2:15 pm

    I have purchased a Dell matte screen as a matter of recourse because this option was not available on an Apple product. Contrast is nice, but I would need to put a hood around my glossy monitor to use it. This is not possible on my glossy-screen laptop, which is totally useless out of doors.

    In order to use an Apple glossy screen, I have to position my entire workspace so that it is opposite any direct light sources. Maybe in the Apple use-testing labs there is a soft ambient glow all around, but there is sunshine and track lighting in my office.
    Please, Apple, remain user friendly.

    -Jesse Callaway

  1594. 1660 K Sanders
    July 17, 2011 at 2:20 pm

    Apple, please don’t make me buy Dell Matte Screens for my photography.

  1595. 1661 Andries Silva
    July 17, 2011 at 2:38 pm

    I prefer a Apple Cinema Display with a matte screen because i’ve always problems with the reflection on my screen. Apple, please add this as a option. I would buy one 🙂

  1596. 1662 SC Norman
    July 17, 2011 at 10:43 pm

    Please Please – bring back the Apple Cinema display with a matte option. I would get an iMac in a heart beat if it had the matte screen option. Now I just keep getting Mac Mini’s and use old (really old) Apple Cinema Displays.

  1597. 1663 Guy Burns
    July 18, 2011 at 7:13 am

    Matte screens should be offered on all Macs.

    (Australia)

  1598. 1664 Nick
    July 18, 2011 at 10:34 am

    Okay, Apple, you’ve done the shiny, glossy, Star Trek, Next Gen look, and it’s time to put it to rest, along with everything else from the 90’s. See how people love the white iPhones and iPads? It’s time to bring back the white iMac, which was the most artful, beautiful and distinctive machine you ever made, and put a matte screen on it that lets you see the beauty of the machine, instead of the glossy screen that looks indistinguishable from every other two-bit computer monitor at Best Buy. The aluminum iMac looks out of date and tired – it doesn’t match any of the white accessories in your line-up, and it doesn’t in any way stand out from all of the other gray or silver machines on the market.

  1599. 1665 Mark
    July 18, 2011 at 1:33 pm

    Four years, and still going strong with my 23″ Apple Cinema Displays. I’d love more screen size, however, I’m not prepared to give up on matte. I see a new EIZO in my future once these Apple Cinema Displays finally die. Please, Apple, start catering from pros once again. Please don’t let your hardware go the way of your software and have it dumbed down for the lower end consumer market.

  1600. 1666 matt del vecchio
    July 18, 2011 at 8:03 pm

    Matte is a must.

  1601. 1667 KenH
    July 18, 2011 at 8:55 pm

    Want to buy the 27″ Apple Cinema Display but will not until / cannot until a matte option is made available. Until then – no sale Apple!

  1602. 1668 No Name
    July 20, 2011 at 12:02 am

    I paid a premium to purchase the latest MacBook Pro 15-inch with a matte screen. I believe it’s the only MacBook Pro to have one. This greatly limited my MacBook Pro options.

    Matte is the way to go. Please make it available on all models and the Cinema Displays. I’ll pay extra for it vs. the glossy.

  1603. 1669 Robert Holman
    July 20, 2011 at 1:42 am

    I’m a graphic arts professional who would like to see his work on the display, not his reflection (and the reflection of everything else in the room). I would buy a new iMac for all my graphics and photo work if it had a matte screen.

    Steve Jobs, not content with deafening everyone with the iPod, is now set on blinding us with the Apple glossy display!

    Apple, time to sober up!

  1604. July 20, 2011 at 4:44 am

    I’ve been waiting for a ‘suitable’ 27-30″ monitor for five+ years, to pair with my tower. I have a glossy 15″ MacBook Pro, and the screen reflectivity just makes me sad. I want to see music editing, photo editing, my screenplay, InDesign documents, Illustrator…illustrations…. I do NOT want to see my ridiculous face looking back at me.

    Apple, you made your reputation on the backs of creative professionals. It’s time you honored your roots and offered the option, instead of catering exclusively to… well, i don’t know who you’re catering to. The glossy screen is like a boombox with an ‘extra bass’ button.

  1605. 1671 Gto
    July 20, 2011 at 10:42 am

    Like many of you, I was disapointed and now frustrated. It seems that Apple really don’t care about the reasonable request for a matte option. I still don’t understand why they don’t offer this option for an extra cost that all will be ready to pay to protect our sight. (excuse me for the bad English)

  1606. 1672 Bill
    July 20, 2011 at 2:23 pm

    I work in a brightly lit room. Depending on the position of the sun or how clear the day is, sometimes the glare is very annoying. I much preferred the matte screen. Apple, how about an order option?

  1607. 1673 Mitch D
    July 20, 2011 at 2:23 pm

    Yep, sign me up for matte screen imac and external monitor. Sadly Apple is a one-size-fits-all model these days. I did buy a MacBook Pro with matte though. So I am putting my money where my mouth is.

  1608. 1674 J in Microsoft Country, near Seattle
    July 20, 2011 at 2:31 pm

    Perhaps Apple will change its tune, but as time has gone on, Apple has become increasingly deaf to their most loyal consumers: “We’ve got to get those profits, you know, can’t take time to please everyone, No, No, No!” – J

  1609. 1675 Shereef Osman
    July 20, 2011 at 2:42 pm

    Apple, give us a matte option please!

  1610. 1676 Dallin
    July 20, 2011 at 2:55 pm

    I had to special order my MacBook Pro – and one of the reasons was to ensure getting the matte screen. I can’t stand the glossy screens, and will continue to buy new display’s from other manufacturers until Apple gives me the option for a matte display. I was really excited about the new Thunderbolt displays – and hugely disappointed when I discovered there was no matte option.

  1611. 1677 Gerard Vink
    July 20, 2011 at 3:59 pm

    Again, I was hoping to see the new Thunderbolt Display would be available with an build-to-order Anti-Glare option (like the 15/17″ MacBook Pros) but no … Seems Apple is no longer interested in serving the professional Mac users with suitable hardware.

  1612. 1678 Greg Jensen
    July 20, 2011 at 4:49 pm

    Matte or Die. Every monitor I own (11 of them) — from my TV’s to my 4 computers (each dual monitored out) — are a nice un-glaring (albeit finger print attracting) matte finish. Details just do not translate through a piece of plastic laid over the top of a screen. Thank you. That is all

  1613. July 20, 2011 at 6:26 pm

    I always buy the matte screen version of the MacBook Pro. When Apple didn’t provide matte screens on notebooks for a while I had to wait until they did. My wife has a glossy screen MacBook and I can’t look at it without getting headaches. If Apple stopped doing matte for MacBook Pros I’d have to go down the hackintosh route for future machines.

  1614. July 20, 2011 at 7:44 pm

    I’m wondering if I should still switch to the Mac. But it seems with every release, Apple are go further away from what we want. I’ll wait until the new Mac Pros come out and then decide whether to buy a new PC or switch to the Mac.

  1615. July 20, 2011 at 8:02 pm

    I won’t buy glossy either. Waiting for matte options.

  1616. 1682 Joe Besser
    July 20, 2011 at 8:12 pm

    I would like to add my voice in support of having an anti-glare option for not only the MacBook Pro, but the iMac, AND MacBook Air. It’s incredibly frustrating to only have glarry glossy screens as an option. I, like many people, can’t stand glossy/glare, and simply WILL NOT BUY a computer with a glossy screen. For every one person commenting on this post, there must be hundreds who just keep quiet, but would prefer to have a choice.

  1617. 1683 André S.
    July 21, 2011 at 7:30 am

    I now have waited years for a worthy replacement for my ancient 12″ Powerbook. The current product line of MacBooks have forced me to look for a current Windows notebook with a matte display. What with that MacBook Air with no DVD-Drive and no option for a matte display? The cheapest solution with matte display is the MacBook Pro 15″ for €1900? Forget it. The 15″ is too large for my needs. Why no matte option for the 13″ model?
    Good riddance, Apple.

    (Germany)

  1618. 1684 Steve Gobs
    July 21, 2011 at 4:12 pm

    I’ve been ready and willing to upgrade both my old iMac and MacBook Pro for over a year now, but that simply will not happen if matte screens are not offered as an option. Some other company is becoming more and more likely to get my Euros than Apple is.

    Glossy screens — Mac or other, such as those in the office that I sometimes have to use — make my eyes tired very quickly, and if I have to stay too long I get a headache. Try telling my colleagues and boss that I need to turn off all lights and shut all windows to work in the common rooms!

  1619. July 21, 2011 at 5:56 pm

    I’ve tried the new 27” Cinema Display, loved it for its features and tried to think of every excuse imaginable to keep it.

    However, I didn’t.

    I’ll keep it short, as many users/reviewers have already pointed this out.

    This screen is way, and I mean WAY too reflective. I’m a graphic designer and to make this display useful, I would have to change my whole lighting plan, move the windows and, in essence, create a dark room to have this screen operating at its full potential.

    Any light from behind me, any dark color, any movement behind me, will DISTRACT my focus from the screen, and FOCUS it on the REFLECTION.

    This is where Apple’s “we are trendsetters, and we are right 99% of the time” becomes their Achilles heel.

    In design, there’s a principle: Form Follows Function.

    The FUNCTION of a display is to be able to SEE things (in the highest detail possible) on THAT screen.
    ANY OTHER ARGUMENTS AND ADDITIONS like “glass is easier to clean, the colors are deeper, it has a webcam and USB!” are SECONDARY. AND NOTHING MORE.

    If there’s a petition going, set up by people who get headaches, eye-strain, back pain (because they subconsciously adjust their posture to get rid of the reflections’), it’s a SIGN.

    If it’s signed by thousands … it’s a bigger SIGN.

    It’s a statement that doesn’t say: APPLE you’re Wrong. Its says: APPLE, we love your products so much, and we’d love to buy them, but PLEASE listen to us.

    It’s not ‘complaining’, it’s almost begging Apple to make something that will easily cost them a thousand dollars, that’s a bit more useful.

    Please Apple, take note.

    Good design, should make a product useful. – Dieter Rams

    (Netherlands)

  1620. 1686 r.bos6@chello.nl
    July 21, 2011 at 8:55 pm

    In the past I had a Mac Plus, Mac SE, and iBook. Right now I have a 2004 iBook and 2006 iMac – all with matte screens. I need a faster computer soon, but won’t buy a glossy screen. Want to destroy your eyesight? Just look and squint at a glossy iPod, glossy iPhone, glossy iMac for 8 hours a day… Please Apple, give us a choice!

    (Netherlands)

  1621. 1687 Metalizer
    July 21, 2011 at 11:55 pm

    It’s seems ironic that, just when Apple announces the latest edition of the latest glossy-all-over-again MacBook Airs, Lenovo manages to release their latest X121e with 11″ matte screen. Seems like great timing for Lenovo (and at half the asking price, to boot!).

    By the way, the X120e sold out, in both AMD and Intel configurations; I am expecting the X121e to do as well; it’s major selling point, apart from its size, is its MATTE SCREEN!

    (Ireland)

  1622. 1688 wayne
    July 22, 2011 at 7:17 am

    Completely agree. Please Apple, we are the original users of Apple products. You make fantastic products. Why is it so hard to offer what the pros want too and please both markets? Please accept the fact that it’s a nightmare working with glossy in the design business where we are on the Mac for hours and hours and hours a day and a week. We currently use 30″ matte Cinema Displays and will do for as long as they last. If Apple don’t bring out another 30″+ matte display as equal or better quality before then, unfortunately Apple will lose our custom, all because of stubbornness to not do a matte option (and how crazy was it to go backwards 30″ to 27″ displays?!)

    (United Kingdom)

  1623. July 22, 2011 at 11:54 am

    Apple, we photographers love you. I used a MacBook for remote capture, and sometimes that means going out into the bright light of day. That was a lot easier for me when you had matte screens. Please bring them back.

    Sincerely,
    Genevieve Hanson
    NYC

  1624. 1690 Brad
    July 23, 2011 at 10:16 am

    I’d buy an iMac today if it were available with a matte display option. Sadly it’s a Mac Mini or a Windows PC for me.

  1625. 1691 Markus Baur
    July 24, 2011 at 2:38 pm

    I love the style of most of Apple products. But style isn’t everything – the most important machine/human interface in computing is the display (of the content). Therefore no chance for the glossy screen to become my eyes’ best friend. I love my non-glossy MacBook Pro and I’d love to use a non-glossy Apple Cinema Display!

    (Switzerland)

  1626. 1692 Eliz Peters
    July 25, 2011 at 12:50 am

    As a designer who has been using Mac products since the Lisa for graphic design, photo retouching, and video editing, it’s hard for me to understand why Apple wants to alienate the population of professionals that has supported the company for decades. With all of its technology and production capacity, why can’t Apple support a choice of screen surfaces? Apple, you are forcing me to break up with you!!

  1627. 1693 meghan
    July 25, 2011 at 1:35 am

    I’d buy an iMac monitor if it wasn’t for that glossy screen. I hate it for editing and even for relax browsing. I despise glossy screens. Matte is definitely the way to go. Apple, you have the technology and the money. Let consumers have a choice. Thank you

  1628. 1694 Mark
    July 25, 2011 at 8:50 pm

    I used to sell comuters to business folks at CompUSA. I never recommended the glossy screen for anyone unless they had a window-less office and overhead lighting. It is amazing that glossy screens are so popular, having been around since the early CRT days, and remembering the thousands of anti-glare screens that were purchased in the 1990’s. I find it amazing that will allow manufacturers to dictate this.

    While I admit glossy screens are a bit sharper and some are brighter, the Mac Pro (matte) that I have is as bright and crisp as any glossy, and I can use it in my office which has a full wall of windows. My fellow workers can’t use theirs without shades or closing their blinds on sunny days. The fully glossy iMac 27″ we have had to be repurposed for that reason – now our receptionist uses it.

  1629. 1695 working dog
    July 26, 2011 at 12:03 am

    This protest, this plea to Apple is very sad. I posted an almost identical message to Eliz Peters’ plaintive request some years ago. I have also written to Apple via every avenue I can find, posted product enhancement requests, and even emailed Mr Jobs several times.

    Apart from relenting and giving us matte screen options on the 15″ and 17″ Macbook Pros, nothing has changed.

    It is quite disappointing for us loyal, foundation members of Apple’s professional customer base.

    I’ve had many, many Apple products over the years – there are 8 in my house right now – but I’ve had to resort to eBay for my matte screen displays.

    Such a shame.

    (Australia)

  1630. 1696 david
    July 26, 2011 at 4:36 pm

    Apple no longer an option; Final Cut Pro X????? Glossy screens!!!!!! Thanks, Apple, for rewarding our loyalty to your brand!!!!! Sad to say, Windows PC becoming favorite for upgrade!

    Apple’s Cinema Display: Impossibly reflective screen, no use whatsoever. Not bad if you are a boxer; you’ll be bobbing and weaving all day trying to avoid the reflections as you work. What were Apple thinking? (one star too many on Apple’s review page).

    (United Kingdom)

  1631. July 27, 2011 at 5:35 am

    I want my MATTE SCREENS back!!!

  1632. July 27, 2011 at 10:31 am

    I find it hard to see my glossy screen when my office is bright. Too much reflection. Aren’t Apple supposed to be the design kings?

    (Australia)

  1633. 1699 Elena N.C.
    July 27, 2011 at 6:53 pm

    Glossy is intolerable. I am fretting about what to do next – I will buy a new laptop and my natural choice would be a MacBook Air, but I find its glossy screen utterly unsuited for my needs, namely reading and writing papers plus programming. Reflections on the screen are not only an uncalled-for annoyance, I also think it strains my eyes and thus affects my health.

  1634. 1700 Michael
    July 30, 2011 at 1:41 am

    The primary function of any display is one thing and one thing only….to view it. And there is absolutely no doubt that a glossy display is inferior in that regard, in that it forces a person to strategically position lights in an attempt to minimize the glare. Somehow, this seems to defeat the purpose of spending $1K on a Cinema Display.

    Don’t get me wrong. As much as I would like to have a free matte option, I don’t expect that to happen. So I fully expect to pay for the right to have a matte display. So what exactly is so hard about Apple offering a matte option … which represents another business opportunity for Apple to make still more profit. And the last time I looked, that is the purpose of any business.

    I am simply astonished that Apple apparently insists, by the lack of a matte option, that it knows more about what its customers want than the customers. Obviously, there are many, many, many, thousands of customers that want the matte option. At the Apple website, the Cinema Display is rated at a little more than 3 stars out of 5 almost entirely as a result of dozens of comments about glare. Apple, take the comments to heart and help your customers out…..GIVE US A MATTE OPTION…..and in the process make still more money.

  1635. July 30, 2011 at 2:46 am

    I think that long-time Mac users (myself since 512k 1985) will just have to get used to fact that Apple is now just another monstrous corporate empire. Gone are the days of Steve Jobs thinking ‘a computer should be like an appliance’. Now a computer is primarily a corporate marketing strategy. The current big screen is called ‘Cinema’ because that is what it for – to act as a tool to market the online store.

    Any corporation has to look for differentiation from its competitors and desirably have an additional income stream. This additional income does not have to be huge to make it more difficult for competitors to be competitive. The present Apple line-up of technology is not for us – it is for their bottom line. Get used to it, even if you think that it is short-term bonus-biased thinking.

    I was hoping to buy an iMac and an iPad, as best suiting my business situation, but ended up buying a MacBook Pro with Anti-Glare screen simply because it was the only model that offered the matte choice. I use it with two screens, the other being an Anti-Glare as well.

    I am grateful that Apple at least let me buy one computer with Anti-Glare. A MacPro with Anti-Glare screens would not be a good solution for me.

    I just got a HP flyer, http://designnews-mail.com/portal/wts/cemciv2cAOjLedmTnazx3Oidq07Ora, with no complaints in the reviews about glare, as compared with the Apple Cinema reviews. One reviewer did comment that black was not as black as some. This is a monitor for business and, strangely, only available with Anti-Glare. Hewlett Packard is a good company with a reputation for reliability – looks good to me. Interestingly the computer that I had before the 512k was a HP80. IBM – Microsoft – Apple – time for a new player.

    (Australia)

  1636. 1702 Tom Stokes
    July 30, 2011 at 6:22 am

    Lack of a matte screen is the ONLY thing keeping me from buying a new 27″ iMac. For now, I make due with a 15″ Matte MacBook Pro and a 2006 24″ Matte Apple Cinema Display.

  1637. 1703 Leah Roschke
    July 31, 2011 at 7:16 pm

    I was just sent by an employee at the Apple Store to buy a matte monitor at Best Buy, which I did, because as a graphic designer (one of Apple’s most loyal bases), I CANNOT and WILL NOT work on a glossy monitor. I can’t tell you how weird it was to be sent to Best Buy by an Apple employee! This Samsung 27″ matte monitor is ok, but I would’ve preferred an Apple monitor. Oh well!

  1638. 1704 David
    August 1, 2011 at 1:32 pm

    I love the matte screen on my 2006 Intel iMac – the color and quality are great – and I will not upgrade my iMac until a quality matte screen is again an option. Apple, please bring the matte scree back!

  1639. 1705 Matthew
    August 2, 2011 at 6:39 am

    What’s unbelievabe about this MacMatte petition is that each thread here compliments every single aspect of a Mac, and most offer to BUY one as soon as a matte option is available, despite some users having been snubbed by Apple for years – I have never seen such customer loyalty in the face of such a blatent tone-deafness.

    1,693 people have signed this petition (so far). There is usually a 99 to 1 rule on the internet – thus only 1% of people will be ‘bothered’ to go to the effort of typing up a petition, the other 99% will simply be upset and not say anything (and buy a different product).

    Thus, crudely: 1,693 people * 99 = 167,607 people upset with this decision to some degree. Assuming the average price of an iMac is $1,400. Then 167,607 * $1,400 = $234,649,800 in lost revenue. Obviously this is assuming that each user only buys ONE computer – many of the posts above are from people who will buy up to x60 (the x60 computers was a teacher). I’m also not taking into acccount the negative impact on the brand, and all future purchases this upset segment of the population will NOT make in the years and years to come.

    Worst of all, these people in this petition would be happy to pay MORE than the standard amount for a computer to have this matte option. Thus giving people a choice would make Apple even MORE money on a per unit basis.

    Additionally, I can only hope that Apple doesn’t think its customers are so naive that we don’t know exactly what it is doing. We understand (using our finely tuned cynical compasses that we all have in this modern age) that Apple thinks it is only affecting ‘professional’ designers, who will spend more money on a ‘Pro’ Machine having been forced out of the iMac market – thus earning Apple more cash. Apple is wrong. The alienation of the Apple brand from not only professionals, but people who get sore eyes looking at ‘glossy’ screens, the older crowd of users, students, regular users that happen to have a window or light near their computer (and what are the chances of that! ), and finally, anyone they would otherwise recommend a Mac to (I know I certainly wouldn’t anymore given I think the ‘glossy’ screens are a truely inferior product – why would I put my good name to such an obviously flawed design) I would have supposed would have been enough for Apple to reconsider its poor decision in this area. Evidently not.

    Unbelievable. And so very ‘Microsoft’ of you Apple.

  1640. August 2, 2011 at 8:59 pm

    I really hope Apple will provide the option to get a matte screen on the next iMac generation or I will be very disappointed by Apple’s poor understanding of users needs.

    I’ve tried a 21.5″ iMac. What I got after 30 minutes, in a dark room, with one window at about 120 degrees, was tons of reflections, a headache and my eyes started to hurt.

    13″ MacBook Pro (and MacBook) are nice, tiny and light laptops. They’re beautifully designed. The battery lasts forever (or almost), but I can only use it in particular setups, otherwise the glossy screen is challenging my bathroom mirror.

    If you travel a lot and use your computer on your knees (train, bus, …) the environment is: big windows in all directions (matte screen needed).

    As you are traveling all around with your laptop, you want it to be as light as possible and relatively small. The 13″ MacBook Pro or MacBook would be the nicer option. Some may also think that having the least expensive MacBook makes it less worse if you think it might be stolen … But sadly, there is no option to have the light and small MacBook (and/or Pro) with a matte screen designed for outside. I don’t get it, Apple.

  1641. 1707 anomane
    August 3, 2011 at 1:30 pm

    I’m using a late 2006 white iMac. Glossy screens are simply not an option when working for hours on end, so I will keep this matte screen computer until it breaks, and then repair it … 🙂

  1642. 1708 Philip Arcario
    August 3, 2011 at 2:34 pm

    Steve Jobs, come on, choice is good. Just charge a few bucks more for those that want matte. I am sooo tired of hearing people make this complaint. Please just do it!

  1643. 1709 Robis
    August 3, 2011 at 2:54 pm

    I want a matte screen option for 13″ MacBook Pro. Could be Built-To-Order, doesn’t matter. The lack of a matte screen is the major reason why I’m not upgrading from my current setup.

    Changing screen position is a bullshit solution. I’m in a lot of situations where this is impractical or impossible.

  1644. August 3, 2011 at 6:13 pm

    I was initially very excited to purchase and hook up my new 27″ iMac today. Unfortunately it is going back. It is completely unusable due to the glare – even on this cloudy day!

  1645. 1711 Simon Gardener
    August 3, 2011 at 9:16 pm

    I recently bought a Mac Mini instead of the iMac because I wanted a matte screen – I bought a 21 inch Hewlett Packard matte screen with built-in speakers – very happy with that screen, but I would have prefered a matte-screened iMac to this set up. Don’t know how the profits line up on the Mini vs iMac for Apple, but I went down a product category for the matte screen option, and Hewlett Packard got some of the money that Apple could have had.

    (United Kingdom)

  1646. 1712 Oliver Knoll
    August 4, 2011 at 8:06 am

    Apple, I really want my matte screen back! It is just annoying to see everything behind me, unless I turn the light completely off. And I am talking about my iMac, I haven’t even started to swear about my MacBook Pro which is a pain to work with when sitting in a restaurant for instance! And no, always turning “into the right direction” is not a good enough option for me! You simply can’t escape light, and yes, I want to have light, at least in my work office. I am not a night owl that prefers to work in the dark.

    Apple, thank you for taking notice of your users.

    Oliver

    (Switzerland)

  1647. 1713 Sajid Azmi
    August 4, 2011 at 12:42 pm

    Apple, give us the options. We do need matte screens. Glossy reflects my image, which is always there. The brain who has to do the extra work to ignore the reflected image and concentrate on the screen in front of you. Why let the brain work in overdrive?

  1648. 1714 Stefan
    August 4, 2011 at 6:13 pm

    I want a matte screen when designing; and a glossy screen when I watch a movie.

    (Netherlands)

  1649. August 4, 2011 at 6:59 pm

    I am about to put a pick-axe through this iMac. All I can see in the glossy screen is my coworker’s machine behind me. I’ve angled this thing every conceivable way but it hasn’t helped in the least. Grrr, Apple bring back the matte screen, this glossy P.O.S. is useless.

  1650. 1716 Nathan
    August 5, 2011 at 3:23 pm

    Alright, so Apple continues to ignore our words. Maybe they’ll listen to dollars?

    If you are in the market for a computer but have decided not to buy a Mac or an Apple display because the screen is glossy, I urge you to consider going to an Apple Store and buying the Apple product you know you don’t want first. Take it home and open everything up, take off protective stickers, maybe put some fingerprints on the screen for good measure.

    Then, return it to the Apple Store in the next few days and make it *absolutely* clear that you cannot use it because the shiny screen gives you eye strain and/or headaches. Be relatively polite, but absolutely firm: the product is unusable due to its glossy screen.

    Obviously this is only an option if you can afford the purchase in the first place; be sensible. But if you are able, maybe a mass glossy-screen-returning campaign could make some difference.

    Just a thought.

  1651. August 5, 2011 at 11:49 pm

    It’s simple – I want to buy a 27/30″ display, I want it to be an Apple product (as they have the best balance of aesthetic/functionality), and I want it to be matte (the reasons are ‘glaringly’ obvious!). But … I can’t. So … Apple have lost £899 of my money (even if I buy a 30″ from eBay, as that money has already been paid to Apple by the first buyer of that product). It’s simple.

    (United Kingdom)

  1652. 1718 Jens
    August 6, 2011 at 12:33 pm

    I’m using a Compaq Windows Desktop PC because the price-equivalent iMacs have no matte screens.

    I have no choice because to get an matte screen I can only buy a Mac Mini or a Mac Pro. The Mini is too slow and the Pro is much too expensive and much too powerful for my needs. So I am forced to use a Windows PC instead of an Apple computer. I have to use a desktop and a laptop computer. It makes sense to use the same operating system and I’m forced to use Windows. So Apple loses another customer buying two computers. That’s a pity!

    I really can’t understand that thing with these glossy screens. Nowadays matte screens are available in such a super quality. Bright, nice accurate colors and eye friendly even to use outside.

    w h y d o w e h a v e t o b u y t h e s e s h i n y r e f l e c t i n g s c r e e n s ?

    It’s just about faking the customer – “ahhh bright nice colors – super quality good looking nice”. I know Apple is nowadays a big player in the computer entertainment industry and has those Windows competitors. Apple has to compete with other PCs using shiny (for the customer) “nice looking” colored screens as a reason for buying. But apple should think of the past and that they have grown as an outsider. Years ago they produced computers for much higher prices. But people bought very high priced Apple computers because they sold the people the quality that they wanted (the user-friendly operating system, nice looking computers). Otherwise people could have bought Windows PCs at a much lower price. But the Windows side wasn’t able to offer such “quality” aspects. So why can’t Apple release quality ergonomic stuff? I mean, building computers with matte screens and selling it as a quality feature. I think there is no really ergonomic or quality argument for glossy screens! If Apple would go ahead in the market and still uses matte displays, which are the better ones in most reasons, and sell them with the quality argument, people would buy it instead of the glossy ones.

    A p p l e p l e a s e g o a h e a d a n d u s e m a t t e s c r e e n s

    l e t p e o p l e k n o w t h a t m a t t e s c r e e n s h a v e s e v e r a l r e a s o n s l i k e
    t h e v i e w e r s h e a l t h a n d t h e y w i l l b u y i t !

    s e l l p e o p l e m a t t e s c r e e n s w i t h t h e a r g u m e n t t h a t t h e y a r e g o o d
    f o r t h e y h e a l t h a n d t h e y w i l l b u y i t !

    It would be nice to see Apple respecting their customers’ needs and still having a sense for building nice innovative, user-friendly, ergonomic-healthy, quality products, instead of building products just for the reason to sell fast and as much as possible, just to satisfy those managers and investors who are not really interested in user needs.

    I like Apple because they really think about how computer design should be. I hope Apple have the courage to go ahead and follow their early principles to build outstanding devices and not letting the market to dictate their design.

    Hope to see great products from you soon, Apple.

  1653. 1719 Caroline
    August 7, 2011 at 9:58 pm

    Can’t do Glossy. I am a graphic design professional. Love my 23″ MATTE Apple Cinema Display but want to upgrade to something with a camera and microphone, and find it hard to believe that Apple has abandoned one of its most loyal constituencies.

  1654. 1720 Ricardo
    August 8, 2011 at 5:46 am

    The matte screen is much better on the eyes. It looks like a bright printed image. If there were a matte screen iMac coming out, I would definitely upgrade my 2007 glossy iMac just because of the matte screen. Otherwise, I would only upgrade my 2007 iMac when it falls behind technologically to the point that I wouldn’t be able to do regular tasks. And that’s quite a few years from now. Now, by matte screen I mean, the early 2007 matte screen, not the matte screen in the Cinema Displays that looked awful.

  1655. 1721 jeff
    August 8, 2011 at 12:23 pm

    I used to have a 23″ Apple Cinema Display, but now have to use alternatives, mostly Dell, since Apple don’t do matte … customer lost.

  1656. 1722 Jerry
    August 8, 2011 at 5:55 pm

    An important issue, forgotten by Apple, is that an untold number of people go to their “techie” image professional to see what they need to buy next in the way of a screen. If the pro has a degraded view of the glossy screen, will he/she recommend something that they would not use themselves? I expect not. So, who makes the second best screen out there? That’s sad, and the way America is headed. Having to take second best because of a handful of bean counters. To paraphrase Shakespeare, first kill all the lawyers. After that, let’s get the bean counters.

  1657. 1723 Ronnie
    August 9, 2011 at 11:47 am

    I bought my first Mac about one and a half year ago. I had been accustomed to working on 2 x 20inch displays, so I chose the 27 inch iMac because of the display resolution. Now 1.5 years later, I’m going back to a Microsoft Windows PC. Why? The iMac’s mirror in front of me drives me crazy! (not my reflection 🙂 )

    Mac Pro’s are too expensive, and Mac Mini’s are too low performance. Only one choice left. Welcome back Uncle Bill Gates.

  1658. 1724 MaX
    August 9, 2011 at 5:45 pm

    Apple is monitoring the following thread on the Apple Discussions website, so you may want to write your comment there as well:

    “Why is Apple insisting on Glossy Displays?”
    https://discussions.apple.com/thread/3191456?tstart=0

  1659. August 9, 2011 at 7:53 pm

    Glossy can be nice for short periods, but matte is the mojo. Bring back the matte!

  1660. 1726 Giov. Bettini
    August 10, 2011 at 10:59 am

    I would pay 100 Euros extra for a matte-screen iMac, and I would wait even for a month after the order. Apple, is that difficult to give us the chance to have something that doesn’t hurts our eyesight? I can’t believe Apple are so deaf and blind (maybe Apple themselves have used for too long their stupid glossy displays).

  1661. 1727 Serge
    August 10, 2011 at 11:26 am

    For the graphics professionals, matte screen is THE MUST!!! There always should be an option to chose matte displays for all machines from MacBook Airs to iMacs. Also that new “Cinema” Displays need matte versions. Please, Apple, think not only about how does the product look – do a favor for those who need to USE your products in their graphics jobs.

  1662. 1728 Jon M
    August 10, 2011 at 4:53 pm

    Apple, please offer matte. I’ve lost depth of field in my daily vision thanks to editing on a 27″ glossy Mac Display.

  1663. 1729 Sunny Lee
    August 11, 2011 at 2:18 am

    Apple is all about making products for the masses – and the masses love shiny pretty things that they can show off while checking their Facebook at a Starbucks. So I’d hate to break it to you people, but this seems like a hopeless cause. If you still insist on using the Mac OS, then go and buy a separate external matte monitor. Not ideal but hey, that’s life. Or switch to Microsoft Windows, which is what I did; while I miss some features of Snow Leopard, when using Windows with a matte screen, it’s unbelievably refreshing not to have to turn the brightness all the way up just so I don’t have to see reflections, or have to adjust my screen angle. Plus, Windows 7 is fantastic as well, not to mention the array of hardware manufacturers that you can choose from.

    Sorry to disappoint everyone here, but it’ll be a LONG time (if ever) before Apple decides to switch back to matte. If you’re going to be a Mac user, you’re going to have to deal with Apple and their ever-changing unpredictable decisions. The ONLY reason Apple will ever go back to matte screens is if they start losing money, which is obviously not going to be the case, as seen with their increasing sales.

  1664. 1730 John Stevens
    August 12, 2011 at 9:34 pm

    I went to the Apple shop in Cardiff today, ready to buy a 27″ iMac machine. Until I saw the display! The reflections from the glossy screen were so glaring that it was difficult to see what was on the screen. When I tried to discuss this with one of the Apple assistants, I was given short shrift and made to feel unwelcome in the shop. Had I seen a manager I would have complained but it was perfectly clear that if I did not like the glossy screen, then Apple did not want my custom.

  1665. August 14, 2011 at 3:07 pm

    I really dislike my glossy screen and very much prefer a matte one. Apple, please bring it back as an option!

  1666. 1732 Milfweed
    August 15, 2011 at 12:02 am

    I need a matte screen and yes, if there was, I’d immediately buy the iMac.

  1667. 1733 RonH
    August 15, 2011 at 10:09 am

    I don’t want to see myself when I’m using my computer. Please, Apple – offer your loyal customers a matte option.

  1668. 1734 WBarek
    August 15, 2011 at 3:28 pm

    I would like to add my voice to this debate, I absolutely hate all glossy screens no matter what device. It is medically wrong as well psychologically (visual strain and stress). I would NEVER buy anything with a glossy screen, however, since there was no choice with iPhone-iPad I immediately installed nonglare protective films. To me , that is no solution. The solution is put enough pressure from customers to convince Steve Jobs to change this madness. I know good luck, we might as well ask for programming computers with binary switches.

    I would like to buy an iMac but there is no way with those glossy screens, so I am stuck with 15″ MacBook Pro and even here I fear when I am ready to upgrade to more recent version; the non-reflective screen option wouldn’t be there.

  1669. 1735 F. pezzi
    August 18, 2011 at 4:22 pm

    (excuse my English. I am from Italy) I don’t know if anyone notice it, but when I first saw iPad2 TV ad I, immediately saw that there was no glare in every single frame of the ad. The iPad screen is (or seems) matte. I searched the web and I realized that I was not the only one (http://thenextweb.com/apple/2011/05/04/wheres-our-matte-ipad-2-screen/). So this is amazing: Apple know how bad is the glare on their devices and hide it from his commercials. Apple isn’t simple to finally give us some matte screen option? This is insane. Watch the commercial http://www.apple.com/ipad/#we-will-always

    • 1736 Scott
      August 21, 2011 at 7:41 pm

      I don’t know what you’re talking about. I just watched the commercial and saw lots of glare on the iPad screen. Oh wait… that was glare on MY screen. My glossy MacBook Air screen where I happened to be watching the commercial. Seems the glare from Apple’s glossy screen made it into the commercial despite all their high-tech efforts.

  1670. 1737 Jan Jop
    August 19, 2011 at 1:01 am

    At least two MacBook Pro models offer a matte screen option, but Apple’s new Cinema Display doesn’t. At $999 I will not be buying one if no matte option is offered!

  1671. 1738 jeff Nelson
    August 20, 2011 at 12:37 am

    I’m looking to buy two 27″ LCDs (already have the 17″ MacBook Pro matte and every other Apple gadget), but I find myself ordering the Samsung 850 matte screen monitor as soon as it comes out instead — sucks, because I won’t get to buy from Apple, but I like working on my Mac beside bright sunlit windows.

    Come on Steve Jobs, you’ve got everything else right this year. Take care of the pros. Take care of our eyes!

  1672. August 21, 2011 at 9:02 am

    Since 1999, I have purchased 7 Macs, all with matte screens. It’s time to replace my iMac G5. Whoops?! No matte screen available from Apple.

    My wife and I have shopped for Macs, and alternative options (like Sony). We simply cannot tolerate the glare from the glossy screens.

    My wife is a professional artist (not photographer, but painter). All her giclee prints are on matte paper, not glossy. She prefers to work with a matte screen, too.

    I write software and prepare web graphics. I, too, prefer the clean look of a matte screen.

    Sorry, Apple, it’s time to revert to matte options.

  1673. August 21, 2011 at 5:35 pm

    The glossy screen is difficult to read because of the glare coming from behind me. WTF Apple? I’ve got about 20 monitors to upgrade in 2012 and I won’t be able to go with Apple unless the screen is matte.

    http://www.flickr.com/photos/66644268@N06/6066286866

  1674. 1741 K
    August 21, 2011 at 6:38 pm

    SIMPLE CHOICE:

    MATTE-SCREEN APPLE MONITOR OPTION FOR LARGE DISPLAYS?…APPLE GETS MY MONEY.

    NO MATTE-SCREEN APPLE MONITOR OPTION FOR LARGE DISPLAYS?…LACIE GETS MY MONEY.

  1675. 1742 Scott
    August 21, 2011 at 7:35 pm

    I own too many Apple products to count at this point. Have always gone with matte screens. Only exception is iPhone and iPad which would be great if they were matte… but then again, I’m not staring at them for hours at a time.

    Just got a brand new 13″ MacBook Air. And I truly dislike the glossy screen. When I look at the screen, I want to see what I’m working on… not a reflection of myself in the background. Apple talks about “magic” devices… that disappear when you are using them. If I’m seeing reflections of window blinds blowing in the background and the reflection of my head bouncing up and down every time I tap a key… I’m not getting lost in the magic. I’m getting distracted. And getting pissed off. Because this is clearly an example of Apple ignoring a huge base of their customers. It’s actually pretty unbelievable.

  1676. 1743 S. Langan
    August 22, 2011 at 9:40 am

    Suffice to say that I’ve read through many of the comments here and, as a professional photographer, I couldn’t agree more with the glare/reflection issue.

    Apple, come on….

    (Germany)

  1677. August 22, 2011 at 1:05 pm

    Hello,

    Dear Apple. I couldn’t believe I had to buy a Mac Pro and didn’t have the option to buy a matte Apple monitor. Instead I had to buy a NEC matte monitor instead.

    I am a photographer and spend long times in front of a computer. I really dislike how the glossy screen is always reflecting things behind me, plus I always see fingerprints and dust even worst.

    I would like to ask Apple to give us matte-monitor-users the option to buy or not a matte one. If you don’t offer it, then I will have to go and buy another brand just because they do have matte monitors. In my iPhone and iPod I don’t mind having a glossy screen but for my desktop computer I do mind that if I have to work 14 hours in front of a glossy one.

    Please, bring back matte monitors!!!

    Patricia

  1678. August 22, 2011 at 3:54 pm

    I use my computer for photo-editing! I don’t like the actual glossy screen because they have too much reflections! I hope the next iMac release has a matte screen!

    http://www.pbase.com/andreawalter

  1679. 1746 Benjamin
    August 22, 2011 at 5:15 pm

    I have used a glossy 15″ MacBook Pro for about two years. It was a late 2008 unibody, which I had bought immediately after it was released. Unfortunately, there was no matte option back then so I had to go with the glossy screen. I found the glossy display to be really annoying since it caused a lot of eye strain. Eventually, I switched to a newer 15″ MacBook Pro with the high-res anti-glare screen after it was made available. This one is a lot more comfortable to work with.

    Typing or reading for longer periods was just impossible with the glossy screen, whereas it is no problem with the matte display. I really have to thank Apple for ultimately bringing the matte option back to the 15″ model, but I wonder why they did not so right from the start of the unibody series. I will definitely never buy any Apple product with a glossy screen again. I´d really like to have a Cinema Display, but in case I will ever need a larger matte screen, it will be made by Eizo.

    Benjamin

    (Germany)

  1680. August 22, 2011 at 5:19 pm

    I haven’t read this entire thread, but I will state my opinion: I can not ever image buying a glossy screen. I have owned many, many Macs since my first Mac 128 that I bought in May of 1984. I have worked at some of the best independent Apple dealerships in the United States. I am completely invested in the Apple mindset; but will always detest Apple’s attitude toward not offering matte screens as an option.

  1681. 1748 Evamaria Kosso
    August 22, 2011 at 5:42 pm

    When watching e.g. movies on my MacBook Pro, I always see myself during darker sequences. But I want to see the movie!!! – So, yes, please matte displays! Apple, thanks in advance.

  1682. 1749 Derek
    August 22, 2011 at 8:18 pm

    Apple, make the matte display standard and I’ll buy one!

  1683. 1750 David Anthony
    August 22, 2011 at 11:34 pm

    I bought a 15″ MacBook Pro in mid 2007. I haven’t bought another product since. I don’t need the power of the Pro anymore as I’m just travelling and writing in cafes around the world and would love a MacBook Air to come with me, but unfortunately if I happened to be writing somewhere where they have sun, I would be in a whole world of trouble with a glossy screen.

    My Sony VAIO frustrates me due to Microsoft Windows, but even Windows beats OSX without the ability to see the screen.

  1684. 1751 Colin Sutton
    August 23, 2011 at 1:00 am

    A matte screen is even more important for the iPad 2. It’s impossible to see what you are photographing or videoing on a sunny day: all you can see is your own reflection. It will be a challenge to make a matte screen that will clean easily …

  1685. 1752 PAK
    August 23, 2011 at 1:19 am

    Apple, offer the iMac with a matte screen: the glossy version is terrible in any room with a window or lamp. The ONLY thing keeping me from buying a new 27″ iMac is the glossy screen issue – glossy is simply unacceptable.

  1686. 1753 JackCalvin
    August 23, 2011 at 9:35 am

    I’ve been following this petition and thread for a long time now – and this is one of the very best posts. Nicely put Scott! Well played, sir. Let’s see if Steve Jobs has the minerals to step up and do something about this debacle once and for all (albeit, I won’t be holding my breath….::sigh::)

  1687. 1754 Susan
    August 23, 2011 at 12:12 pm

    I need a 24″ matte IPS screen, NOT glossy. Apple, if you don’t offer it, then I will have to go and buy another brand just because they do have matte monitors.

  1688. 1755 Sadiq
    August 23, 2011 at 9:24 pm

    I vote for matte. Apple, please also look into LED pulse width modulation which causes migraines. Thanks

  1689. 1756 Ed Wood
    August 24, 2011 at 5:55 pm

    I cannot adjust my photos in a mirror. I have tried and it DOES NOT WORK. My Mac Pro, running with a matte ViewSonic monitor, is getting a little tired. I would buy a 27″ iMac in a heartbeat if I could get it with a matte screen. Apple continues to ignore those of us who need matte screens. I am about to purchase a new Dell monitor and if Steve Jobs continues to be so pig-headed, I may well buy a high-end Dell computer to go with it.

  1690. 1757 Dan Belik
    August 25, 2011 at 1:30 am

    Why isn’t there a matte option for the iMac? That doesn’t make sense. The glossy screen reflects too much, interferrng with what you really want to look at, the images coming out of the monitor, not what’s being reflected off of it. The glossy screen causes many people eye strain.

  1691. August 25, 2011 at 1:33 pm

    I agree with practically all comments above, especially paying a premium for matte. Gladly!

    If Apple’s restriction is a question of cost of goods sold, it may want to follow Hewlett Packard right out of the hardware business … But if it wants to keep getting top dollar per pound of hardware, it needs to be a mite more understanding of those addicts it calls customers.

    As far as I’m concerned, I won’t shut the Windows until I can open an Apple without squinting.

    Regards!

    (France)

  1692. 1759 Carthage
    August 25, 2011 at 5:20 pm

    The glossy screen issue is just the latest of many changes by Apple that make little sense. The desklamp iMacs were touted for the revolutionary idea of having an adjustable height screen. Later iMacs lack this feature. Did human beings change in the interim? Are adjustable height screens no longer a good idea? The same goes for shifting keyboard layouts again and again and again. New sells better than old even if it is worse. If you make it worse, you sell it as new. Then you make what you broke better and claim credit for that, too. If someone points out the charade you say jump up and down and shout “Look, a dancing monkey!” I’m sure that when matte screens return to their product line, Apple will claim that matte screens were a bad idea until Apple figured out how to do it right. Until then, I’ll be buying my monitors elsewhere.

  1693. 1760 Tony Davis
    August 26, 2011 at 11:03 am

    I have just moved from PC to Mac, mainly because of the nice hardware (so I thought). I was really looking forward to the high-res screen on my 27 inch iMac. However the glossy surface spoils everything, and I am seriously considering selling it to a colleague and going back to PC.

    This is nothing to do with any specialist application software – I simply want to use the machine to produce documents, and don’t want to peer past the reflections of the glossy screen.

    (United Kingdom)

  1694. 1761 4miler
    August 26, 2011 at 4:34 pm

    For starters, Cook should bring back the matte screen for the iMac and Cinema Display monitors. It is totally ridiculous that in Apple entire range, there are no matte anti-glare desktop monitors. Fact is, many people need matte, non-glare monitors for their work. Not everyone, but many. It was just pig-headedness by Steve Jobs alone that kept the matte screen off the iMac. It’s now 4 years since Apple deleted the matte screen from all its desktop products. See the continuing petition at https://macmatte.wordpress.com – it’s not something that is going to go away. Some people just get headaches and eyestrain from reflective screens, particularly those people who use their screens for working many hours a day – as opposed to checking a few emails, Facebook and watching movies at night. Steve Jobs, for all his genius, was obstinate. He got it right most times, but when he missed, nothing could change him except public outcry and potential for mass-media humiliation, like the iPhone antena issue. But he just refused to listen in many other cases. The matte screen is not like other tech features that eventually die a natural tech death because of obsolescence. The need for matte screens is because some people – not all, but some – have eyesight that is strained by glare and reflection, and that sort of problem does not go away because Steve Jobs says so. And it’s not a small population that wants matte screens. Recent polls by Which? Magazine in the UK, and PCPro magazine indicate around 75-89% of polls want matte screens. It is an indication of Steve Jobs’ arrogance that Apple has thus far refused to listen for 4 years, in spite of calls from petitions and even Apple media writers, even on this website. In deference to Steve Jobs, perhaps you need a healthy dose of arrogance to be a genius that can build the world’s most valuable company. Steve Jobs used to say that he just focused on making great products, and Apple could not please everyone — but having a glossy-only screen that caused eyestrain and headaches for a substantial minority of users – with respect to SJ – is NOT a good product. It is bad engineering; and Steve’s “we-gotta-fous” attitude caused him to block his ears from people with genuine need for non-reflective screens. To see examples of this bad engineering, go to the petition at https://macmatte.wordpress.com and search the close to 1,800 petitions for the words – eyestrain, migrane, migraine, headache. This is where Apple’s focus became a blindspot. Apple thought that the great iMac sales vindicated that everyone loves glossy screens; but, take me for instance, I hate glossy screens – but I continue with Apple because of the brilliance and stability of OSX. I submit that the great sales of iMacs are not BECAUSE everyone loves glossy screens but in spite of it. Look, I am not saying that matte screens are for everyone, so don’t come and say how great glossy screens are. Hear me: glossy screens are great for some circumstances, and some people, but not all. And that is why Apple’s insistence on making the iMac glossy-only has reeked of, there is no other word for it: arrogance.

  1695. August 28, 2011 at 5:41 am

    I cannot buy any iMac or MacBook Pro if the screen is glossy. Especially for photo work.

    (Canada)

  1696. 1763 alek
    August 28, 2011 at 10:04 am

    I have an old MacBook. But because of its glossy screen I need to use another matte external monitor. I like the new MacBook Air but I am not going to buy a new one with a glossy screen.

    (Latvia)

  1697. 1764 Paul Z
    August 28, 2011 at 2:19 pm

    I had a 2007 iMac with a matte screen that was brilliant! The screen used in those ones was a Samsung S-PVA, I believe. I am needing to update the 2007 iMac after 3 years – I was very disappointed to find this matte screen was no longer available for the iMac. I’m using a Windows PC now – I simply cannot buy the iMac with a glossy screen: the reflections give me eye strain and head aches.

    (Australia)

  1698. 1766 Charles
    August 30, 2011 at 2:40 pm

    My Dell screen works just fine with my Apple computer.

  1699. 1767 stanya kahn
    August 31, 2011 at 9:02 pm

    i’m going insane with frustration. I hate the glossy screen. I need to see my work, not me and my whole office – impossible for editing video, embarrassing for showing clients work. Worst mistake I’ve made buying an iMac with 27″ glossy Cinema Display. SUCKS.

  1700. 1768 Rick
    August 31, 2011 at 9:35 pm

    As a professional image printer, I cannot use a glossy screen. I resent having to pay a small fortune for a device – allegedly targeted to photographers, artists and other graphics people – that has an entirely useless glossy display.

  1701. September 1, 2011 at 3:02 pm

    Dear Apple,

    I am sitting here looking at myself and all of the overhead lighting in my reflection on this new Apple Cinema Display attached to a new Mac Pro. It is completely insane that I have to suffer through this because it ‘looks shiny’ or whatever logic was used when Apple eliminated matte monitors from its lineup. No, I do not have control over the lighting in my environment, nor will I in the future. So I must choose to either use a 5 year old matte Cinema Display or stare at myself all day in the mirror-like reflection.

    I will order a new monitor tomorrow if you give me the matte option. I have my credit card waiting. Please listen to those of us who stood by you while you floundered for years and almost became irrelevant. We bought your products when we were in the minority, when we were mocked, when your products cost a premium. Now that you are dominating the tech world we have a simple request … make a matte monitor suited to Pros who you supposedly cater to.

    CAN I PLEASE HAVE A PRO MONITOR WITH MY PRO COMPUTER?!

    Sincerely,

    David W.

  1702. 1770 MacD
    September 1, 2011 at 5:24 pm

    As an over-twenty-year Mac owner and user, I am looking to replace some of my “aging” Mac equipment, but find the newer “gloss screen” iMacs annoying. As a result, I am now looking, for the first time in twenty years, for an alternative hardware display that doesn’t have the annoying Apple “gloss screen”. As a professional graphic designer I can’t believe that Apple has turned its back on it’s core buyers, and not offered an anti-glare screen for the newer iMac’s. Apple do it on the MacBook Pro’s because of massive complaints and a possibility of lowered sales. Now they should face the fact that many iMac users will also start to look for other manufacturers for their future purchases.

    Apple needs to listen to its core design/creative community buyers, or it will see its market share slowly decline. Apple, stop being sooooooo arrogant, and give long-time iMac owners what they want, not what your Apple designers want to push on the buying public!

  1703. 1771 Joel Carico
    September 2, 2011 at 2:38 am

    Dear Apple,

    Listen to your customers! Many long-time customers, like me, who have stayed true through the worst of times, will NOT buy a glossy screen! I cannot use a glossy screen! The reflections are distracting. It causes eye strain. Not everyone can work in a light-controlled environment. Believe it or not, some people require a well-lit work space. As an architect I need to have adequate light to read drawings and other printed materials while I work. Not everyone needs the brighter colors and deeper contrast of a glossy screen. Not everyone will be watching movies on their computer monitors. The matte screen works best for me and the type of work I do and, judging by the comments on your own website, that is true for a large percentage of your loyal customers. It is time to make both glossy and matte available on all your laptops and monitors.

    • September 2, 2011 at 4:45 pm

      Joel;

      You seem to be writing from the view of a long-time power user of Apple’s desktop systems. Your points about movie watching etc are exactly right – I’m convinced that Apple no longer considers desktop users within their interest. It’s all about mobile and media, now.

      • 1773 Mitchell L Model
        September 3, 2011 at 12:21 am

        Matte screens for developers: for years I’ve been arguing that Macs were the best hardware platform for developers, but developers staring at code all day don’t want glareful screens either. (Distraction of people walking by, looking at their own face all day, horrible lighting conditions, etc.) At least developers have the (expensive) option of buying a Mac Pro with a non-Apple matte screen, or perhaps making do with a high-end MacBook Pro with the matte option, but really, the iMac has reached a level where it is a superb developer platform in its own right, and much less expensive than the Mac Pro + matte screen option and much more powerful (with the high-end options) than the MacBook Pro. Since I do a lot of work with Aperture, a lot of development, and a lot of writing, and I’m putting up with a 5 1/2 year-old 17″ MacBook Pro (with a matte screen, of course), I’d love to buy a high-end iMac, but it’s out of the question. I am fantasizing that a third-party will come up with a replacement piece of iMac glass, but for now, I’m not spending my money. (I wouldn’t upgrade to Lion either – it’s one thing to extend the Mac deep into the consumer space, but forcing power users, graphic designers, photographers, and developers into the dumbed-down, slicked-up consumer space is tantamount to abandoning their most loyal user base – the one that kept Apple alive until they started inventing consumer toys. (Using the term “base” inspires the thought that this is exactly analogous to what happens with some politicians – they can abandon their more committed base and head towards the indistinct middle because they know their more committed base won’t vote for a candidate on the other side of the middle.)

  1704. 1774 Andrew R
    September 2, 2011 at 9:52 am

    I am afraid that my next laptop will probably be a Lenovo X series – it is as well-made as a MacBook Air (or MacBook Pro), similar costs with similar specifications, and crucially has a matte screen. Certainly I don’t NEED a matte screen, but I certainly do PREFER a matte screen, and since it’s my money I’ll buy the laptop that has the screen that I PREFER.

  1705. 1775 Chris L
    September 5, 2011 at 6:49 pm

    I recently bought a MacBook Air, my first foray into Apple since owning a G3 iMac desktop many years ago. I do have a 23″ Apple Cinema Display on my Sun workstation and love it. I would like to get the Apple Thunderbolt display, but in the brightly lit environment of the Apple Store, the clerk played the Avatar DVD and all you could see in the dark parts was the reflections of everyone in the store. I would prefer the choice of having a matte screen since I plan to do some film editing on my MacBook Air via FCP and have windows behind where I sit. However, it looks like I’ll be heading out to look at displays by some other brand – which is too bad because the integration features of the Apple display are pretty sweet, but if Apple doesn’t care about offering its customers a matte option, then I guess Apple loses. It’s weird because underneath all of Apple’s “think different” rhetoric is an awful totalitarian approach to what Apple thinks its customers should be doing. Kinda like when Apple brought out the first MacBook Air and said no one wants a 12″ laptop and yet look now, Apple is offering one. (Well I’m sure Steve Jobs would say 11.6 ain’t 12 but) I wanted one then and didn’t go for it until Apple offered what I wanted. Now I want a matte display. I can wait and there’s alternatives.

  1706. September 6, 2011 at 9:36 pm

    Add my voice to the chorus. I would love to buy an iMac with a matte screen. In fact, I did by one a few months ago, and sadly had to return it because of the glossy screen and the eye strain it caused. Anytime there’s a web page or application with a dark background the screen turned into a mirror. I know that it is not big money to them, but hey that was $3000 I wanted to spend with Apple but couldn’t do it.

  1707. 1777 Arlie Hammons
    September 6, 2011 at 11:10 pm

    Well, my iMac G5 died, so on September 3rd I went and bought a new iMac. I hate the glossy screen already – getting headaches. I plan on returning the iMac tomorrow and buying a Windows PC. I am the support person in the house, so that means everyone else with have to change too.

  1708. 1778 Nate
    September 6, 2011 at 11:52 pm

    i purchase the matte MacBook Pro, but I can’t get big screens anymore as there is no matte. Please Apple, matte screen options for all your products — yes, we’ll pay a premium (but would like not to).

  1709. 1779 Conny Black
    September 7, 2011 at 6:37 am

    I have been waiting for two years for a non-glossy display from Apple. I would buy two 27″ or if Apple produced a larger modern display I would get two of them. Until Apple produces a non-glare screen, Dell will have to do.
    Conny

  1710. 1781 prostee
    September 7, 2011 at 9:54 am

    Apple, listen to the voice of professionals!

    &$*# OFF with glossy screens on the current Macs!

  1711. September 7, 2011 at 10:00 am

    Just bought a competitor’s 20″ matte screen – two of them – because of this.

    (New Zealand)

  1712. 1783 vicmarto
    September 7, 2011 at 1:53 pm

    Please Apple, we need matte displays.

  1713. 1784 James D Ward
    September 7, 2011 at 2:27 pm

    As an ex full-time photographer, I have always preferred to use a matte screen to avoid anomalous reflections which frustrate and bug the hell out of me. I have spoken to many stores with iMacs paraded around, but have been told that they are all going to be glossy. I will not buy an iMac until the day comes when it has a matte screen, or there is some way of making it matte without causing any problems.

  1714. 1785 Mike Dombrowski
    September 9, 2011 at 7:39 pm

    I recently decided to finally give Apple a shot as my computer of choice for the home. Having read the specs, I decided I’d put down the money on a new MacBook Air 13″ model. However, when seeing it is only available with a glossy screen, that makes it a no-go for me. Apple, please offer an anti-glare screen on the MacBook Airs.

  1715. 1786 Karl
    September 10, 2011 at 12:12 am

    What more can be said .. there is a multitude of reason people prefer matt screens. I have been refusing to update my 5 year old MacBook Pro 17, or to add on to my Mac family for just this reason. I would love a MacBook Air, but not with a glossy screen. Instead I went a different purchasing route. Although I have to admit the option for non-glossy displays is getting harder to find from everyone. I think Mac could capture more market share for sure … if they made matte screens a selling point.

  1716. 1787 Deb Bolgla
    September 10, 2011 at 3:43 am

    Apple, we are your loyal followers – with you from the beginning. As an innovative company, Apple knows how important it is to have its ‘base’ feel that they have been heard. As graphic design professionals we have stood by Apple when others doubted. I added the matte screen to my MacBook Pro last year and have waited knowing that Apple would hear our cry for a 27 inch matte display. But, alas, once again …disappointment to find that it still does not exist. Is anyone out there at Apple listening?

  1717. 1788 G. Marchetti
    September 10, 2011 at 1:37 pm

    I don’t understand what’s wrong with Apple; It’s more than 2 years that I would like to switch to Mac but I cannot do it since Apple will offer only glossy. I’ve an Eizo screen and it’s wonderful, a joy for my eyes. I would love an iMac matte, but I could buy also something between Mac Mini (not enough powerful) and Mac Pro (too much expensive). As many said before I would pay more money for a matte iMac. Anyway, I’m quite pessimist about it – Apple makes most of their profits with iPhone and iPad, and I think they don’t care so much about computers.

    (Italy)

  1718. 1789 Michal Kracik
    September 11, 2011 at 3:12 pm

    I’d love to buy the Apple 27″ Thunderbolt Cinema Display if it had matte option. I’d pay extra for it like with the MacBook Pro.

  1719. September 12, 2011 at 10:31 pm

    I’d buy a Thunderbolt Cinema Display and a MacBook Air if Apple offered them with matte screens. Clearly there is a market for it, and clearly people are willing to pay 50 bucks extra for it, so why don’t Apple offer it for all their products?

    • 1791 macmatte
      September 14, 2011 at 11:54 am

      It’s because Steve Jobs doesn’t like matte screens on iMacs. I received an email (purportedly) from Steve Jobs to that effect.

      MacMatte editor

      • 1792 Patrick S.
        September 14, 2011 at 7:32 pm

        As I understand it, glossy screens are more environmentally friendly than matte ones. As Apple was under attack in the past for not being green enough, perhaps their move to all glossy has to do with an obsession to get an as green rating as possible? Anyway, people who want/need a matte display will not buy a glossy one anyway. I’m sure Apple can make an environmentally friendly matte screen too!

  1720. 1793 Eric Gillespie
    September 14, 2011 at 1:12 am

    I’m ready to purchase a new 21.5″ or 27″ iMac but refuse to until Apple offer a matte screen. I became an “Apple-switcher” about 12-15 years ago and have given some serious accolades about Mac/Apple over the years and have convinced many people to switch to Apple. Sorry to say I’ve not done any bragging about Mac/Apple since Apple don’t listen to their customers anymore. I have “contacted” Apple twice since they switched to all-glossy and have gotten no reply. All I can say is “Thanks” Apple, or is that lemon now, just another sour taste.

    Regretfully, tweakster@apple.com….

  1721. 1794 Heinrich
    September 14, 2011 at 8:50 am

    I love the Apple MacBook Pro 13″, although the screen resolution should be made higher I think to match that of the macbook air 13″. Since I’m a developer I really need a matte screen as much of my time I spend using applications with dark bacgrounds and light foreground text. Apple please add the matte display option to the MacBook Pro 13″. Yes, we’ll even pay money for you to NOT put a glossy glass layer on top of your underlying screen.

  1722. September 17, 2011 at 8:45 am

    Add me to the list. I have a 13″ MacBook Pro that I update every year. I tolerate the glossy screen because I don’t use it very often. But my primary computer is a 2006 Mac Pro with a pair of 20″ matte displays (one is an old aluminum Apple display). I’ve been putting off upgrading for about 3 years now. I keep waiting for a matte 27″ iMac to replace my whole system. I refuse to torture myself with a glossy screen at home. I spend hours every day using this computer. I don’t live in a cave so matte is a must. My only alternatives are buying a Mac Mini (not much power, not great power to cost ratio) or buying a newer Mac Pro (more power than I need, twice the price I want to pay). It’s so obvious that the 27″ iMac is the perfect Mac for me … I’d probably be on my second one by now. But instead, I stuck an SSD and ATi5770 into my ancient Mac Pro and I wait…

    Also for what it’s worth, I’m not alone. I’m a computer consultant and many of my customers also dislike the glossy screen, and are holding on to older matte-screen Macs for that very reason. I only know one person (out of hundreds of customers) that actually bought Apple’s glossy 27″ external display. EVERYONE opts for 3rd party matte screens that use the same panel, but are matte (Dell, HP and DoubleSight make screens with the same panel).

    If Apple released a matte iMac and 27″ Cinema Display tomorrow that were optionally matte, and didn’t cost any extra, I’d place an order for both immediately. Not exaggerating, I would buy RIGHT AWAY.

  1723. September 17, 2011 at 9:38 am

    I had a MacBook Pro with matte screen, but when it went in for repair under Applecare they replaced it with a glossy screen which I didn’t notice until it was too late. Since then it has been extremely difficult working with the glossy screen. I will never opt for glossy. Matte screens are a necessity. Glossy screen look great for about 5 minutes and probably help sales in-store, as everything looks polished and classy – I believe this is the reason Apple opts for glossy. Disappointing.

    (United Kingdom)

  1724. 1797 Winston Higgins
    September 17, 2011 at 6:35 pm

    I am in total agreement. I refused an iMac. I refuse the Apple monitors. We live in Florida and there is so much sun in every room that it’s impossible to get by with a glossy screen if you work on one. My eyes are especially sensitive to light. So I’ve got a cheapo Compaq monitor which I connect to a matte-screen MacBook Pro. Apple, you do everything else right – why be so stubborn on this?

    Clearwater Florida

  1725. 1798 escu
    September 18, 2011 at 2:13 pm

    After hearing so many wonderful things about how great Apple products are and how my life will suddenly improve after working on one, I bought a 21.5″ iMac about half a year ago. After 1 month I experienced my first full-blown migraine with visual aura. Being the first migraine, I couldn’t associate it with the iMac, so I associated it with stress. Then I got a three week vacation and worked quite long days on the iMac, doing photography. I started to have migraines with visual aura after about 3-4 hours of working in the iMac. Don’t get me wrong, I have two 22″ Samsung matte monitors at work sitting side by side, and I use these matte screens together at least 8 hours per working day without any eye strain, headache or migraine setting in, without fatigue etc.

    Now it’s too late to return the iMac and ask for a refund, but I truly feel cheated by Apple. Suggestions to remove the glossy panel, sit 6 meters away from the screen and drop the brightness until I can’t see a thing are pure rubbish solutions. I paid a load a money for a high quality product, so I should expect high quality. To be honest, I don’t care if it’s because of glare or not. I have a Dell laptop with glossy screen and I haven’t got one single headache from working on it.

    I have to remove the glossy panel. This shows a very, very poor design. I paid for a finished product, not for a DIY project. I also have enough furniture in my house, so I was not looking for another piece.

    The fact that Apple doesn’t disclose the screen manufacturer makes me quite nervous actually. It’s the most important piece of the whole package, and not knowing it’s source (actually, hiding the source) could indicate that it’s the cheapest of all, regardless of quality.

    I’m very disappointed with the low quality of the iMac.

    (Germany)

  1726. September 20, 2011 at 8:30 am

    I too love matte – the glare kills my eyes. My wife has a matte-screened MacBook Pro which is a thing of beauty. Once you go matte, you can’t go back.

  1727. 1800 El
    September 20, 2011 at 6:25 pm

    The headaches and eye strain are just killing me! Please Apple: give us a matte option on the iMac. Every MacBook Pro I’ve purchased so far has been with the matte option. I even waited to buy the 17″ model until the matte option was introduced a few years ago after the matte option was temporarily dropped. My company has now bought me a new iMac and the glossy screen is giving me terrible headaches. I spend nights at home in agony with tremendous pain around my eyes.

    • 1801 Nick
      September 21, 2011 at 10:34 am

      If you are an employee, you should make your company aware of the problem. The glossy screen is an occupational health hazard, and your company has a legal obligation to provide you with a safe workplace. Wisely, the European Union prohibits glossy screens from the workplace. Apple’s glassy screens take glossy to a whole new level. What is it going to take, I wonder, to convince Apple to provide safe and healthful products?

      • 1802 El
        October 12, 2011 at 7:02 pm

        I did make my employer aware of the situation; the headaches and eye strain did not decrease after a couple of weeks. For now, I’ve parked an older matte 23″ Cinema Display in front of the iMac screen and dimmed the iMac brightness as low as possible. How ridiculous is that?! But the headaches are gone. My next step is simply going back to my older Mac Pro so I don’t have to have dual screens on my desk. Look at how long this petition has gotten… multiple posts a day.

  1728. 1803 MaX
    September 21, 2011 at 9:45 pm

    From Wikipedia:

    Matte vs glossy screen

    Since the transition on October 14, 2008 to the Aluminum models, Apple removed the matte, anti-glare screen as an option for its Cinema Displays. As a consequence, the Cinema Displays have been available from Apple only with a glossy screen. Apple removed the matte screen option from its line of iMac desktop computers on August 7, 2007, so Apple does not offer any desktop equipment with a matte, anti-glare screen. This has caused concern among a sizeable segment of users that need matte screens for their particular area of work, for example, graphic designers, photographers, and users that view their screens for many hours per day.[3] A common complaint is that the reflections from the glossy screen can lead to eyestrain and headaches among a certain percentage of the population who are prone to eyestrain, known as Computer vision syndrome. The Wall Street Journal referred to Apple’s removal of the matte screen as one of Apple’s worst design decisions.[4] Apple’s decision to remove a matte, anti-glare screen option from its desktop product line seems at odds with polls which indicate that anywhere from 50-75% of users prefer matte screens.[5][6] A report from the University of Queensland in Australia indicated that there could be long term adverse health effects from prolonged use of glossy screens on Apple computers.[7] This has raised questions on the suitability of Apple desktop equipment for use for work in offices in the European Union since there are E.U. regulations in place that specify that a computer “screen shall be free of reflective glare and reflections liable to cause discomfort to the user”.[8]

    http://en.wikipedia.org/wiki/Apple_Cinema_Display

  1729. 1804 Robert Esland
    September 22, 2011 at 9:07 am

    Steve Jobs is always being described as a man with incredible vision. Well, in this respect, his vision has, literally, failed him. Which is why he was no longer fit for his Job. My guess is that as soon as the new Apple CEO is secure in his position, one of his major decisions will be to bring matte screens back to Apple. If not, Apple may well continue to dominate the tablet and smartphone markets, but will play a declining role in the personal computer markets, and only for as long as they offer the Mac Mini.

    I myself have waited 2 years to upgrade my PowerMac G5 and Cinema Display screen. Eventually I have opted for a Mac Mini with an Eizo matte screen and a Unicomp Model 5 (1980s IBM Style) keyboard. The funny thing is, I always wanted the cool Apple design on my desk, but after I had accepted that Apple would persist in refusing to offer the matte option, I simply moved on to other makes; and now I no longer care. Mind you, I have been using Apple computers since my first MacPlus without HD and a Daisywheel printer, so it’s been a long association, remaining loyal all through the bad years.

    But I don’t care for Steve Jobs any longer, seeing how he so flagrantly abuses all those hundreds of thousands of media professionals, who have helped Apple to get where they are now. As an example, years ago, I brought my Mac Plus to work (an advertising agency, with IBM as a client) and thus introduced Apple products there.

    Neither do I care any longer about Apple as such. I only care about what works best for me. And what works best, are those thousands of independent software developers, and the Mac OS operating system.

    Steve Jobs has managed to single-handedly kill one of the most noteworthy examples of exemplary customer loyalty in the modern history of the West. I will remember him for the Mac Plus, and for MacGloss. He has lost his vision, and he is apparently intent on causing all of us to lose our vision as well, so it’s only right that he should be sidelined.

    Pathetic, really. I thought I’d never say this, but my admiration has switched completely to Bill Gates, because in the end, Bill opted for a worthy cause whereas Steve allowed his pride to lose him the admiration of a great many of his long standing and loyal customers.

    So, I declare that in the end, Steve lost and Bill won.

  1730. September 24, 2011 at 9:50 pm

    As another annoyed professional, I am very distressed about the new 27 inch glossy screen added to the studio. All at once, new color issues are arising! Has anyone tried spraying anything on it to tone down the reflection?

  1731. 1806 Eve Andree Laramee
    September 25, 2011 at 6:01 pm

    I have been battling with the glossy screen since getting my new laptop two years ago. It’s impossible to use the glossy screen unless you sit in a completely flat-black room, wearing matte black clothing. The screen acts as a mirror for everything in the environment.

    Apple, please stop producing these monstrosities. I use the laptop for many image and video files as well as text files. It has increased error, and lowered my productivity.

  1732. September 26, 2011 at 4:01 pm

    We hate glossy screens. If Apple has any values in the area of usability, please think about:

    – working where there is a lightbulb
    – working on trains
    – working where there is sun
    – working almost anywhere, where you don’t have perfect lighting conditions.

  1733. 1808 Bos
    September 26, 2011 at 5:05 pm

    I work as a colourist and the matte screen is imperative. Plus I get really bad headaches with a glossy screen, through the eyes being under so much strain! So maybe I should sue Apple for damaging my eyes…it could be a way forward so they get their arses into gear!

    I very disappointed Mac professional!

    (United Kingdom)

  1734. 1809 Guido
    September 26, 2011 at 5:08 pm

    Dear Apple, please offer matte screens on all your line. Charge more, if needed.

  1735. 1810 Joel
    September 27, 2011 at 11:51 pm

    Got Matte?

    Please Apple, it’s pretty obvious there’s a whole market of people waiting for this option.

  1736. September 28, 2011 at 3:49 am

    Dear Mr. Apple Macintosh, Sr. –

    Please listen to your 20-year-plus devoted user base and PLEASE bring back matte screens. Graphic artists the world over are reeling that Apple simply ignores this issue – it’s downright arrogant and actually a bit hateful. Really. Everyone GETS that you are trying to appeal to the PC user with the hard, black edge and nasty shinyness, and with a fair amount of success too. Go stock, go!! But come on now. I remember my PC friends expressing envy at how beautiful and futuristic the all-white iMac with the matte screen was – in fact, I’m still on my early-2006 baby right now. “Good girl…hang in there, Bessie, I know you’re like 100 in computer years, but daddy is holding out for your original body and beauty to make a comeback”, said the sad designer, his tears happily not reflected in the un-shiny screen. This all-white, matte iMac…oh, it’s like Wonder Woman’s transparent airplane – barely there yet so incredibly there for you.

    “Good design works when you don’t even notice it’s there.” –Someone smart

    Was it someone at Apple that may have said this, perhaps? Right, they’re probably dead, fired, or they moved to another company that cares about design stuff. Just like you used to, Mr. Apple Macintosh, Sr.

    boohoo, waahhh
    Scott Daris
    scottdaris@hotmail.com
    Mac man since the Apple IIgs, super-mega-loaded
    with MacPaint, HyperCard, and 24 fonts. Yow!

  1737. 1812 Suchitra
    September 28, 2011 at 3:46 pm

    I am an academic and have been a Mac user since 1984. My 12″ G4 MacBook Pro died in September 2010. I have not replaced it because I do not want a glossy screen with all the reflections. I want a 13″ MacBook Pro with a matte screen. Is that too much to ask? I hoped Apple would see the light and introduce a matte screen in the February 2011 MacBook Pro refresh but it did not. So I am working with a Mac Mini and a matte monitor. I have given up on portability. Perhaps it is time for me to go back to a Linux OS in order to get a matte screen.

  1738. 1813 Daniel
    September 28, 2011 at 10:02 pm

    Matte is necessary.

  1739. 1814 Justin
    September 28, 2011 at 10:18 pm

    Apple — please offer the Thunderbolt display with a matte screen. Until you do, it will have to be Dell monitors for me.

  1740. September 28, 2011 at 10:53 pm

    I have an early 2011 MacBook Pro 15″ with anti-glare screen. I was hoping the introduction of the new Apple Cinema Display with the Thunderbolt connection would also have an anti-glare option. I have my $1,000 set aside, but cannot purchase the product I want. I may have to order a Dell screen. The 2 cable connection would be sweet and clean, but my eyes are more important. Apple, we want an anti-glare 27″ Cinema Display!

  1741. 1816 Vege108
    September 29, 2011 at 12:03 am

    Matte screens are simply better for one’s vision. The health of my eyes trumps any other consideration. Apple, please offer a matte choice on at least some of your models.

    Thanks

  1742. 1817 JackCalvin
    September 29, 2011 at 1:59 am

    I too am aching for a Thunderbolt display with a matte screen, as an extension monitor for my MacBook Pro – but will probably have to settle for a Samsung or something. I really don’t want to either – but I can’t postpone my purchase any longer. I’m gonna be PISSED if I buy it and then Apple finally listens to it’s customers – but then again, relieved as well.

  1743. 1818 LisaNYC
    September 29, 2011 at 2:22 am

    I was just at the Apple Store on W. 14th in Manhattan, and was going to purchase either a MacBook Pro or MacBook Air but couldn’t stand the glossy screens!!!! HORRIBLE!

    I’m a writer, and the glossy screen makes the text look like it’s behind a television set – not exactly the best atmosphere for creating. Who wants to write while the words are behind some glossy fishbowl? And it’s a terrible visual for a creative person – picking up all sorts of reflections and visual distortions while trying to work.

    I can’t afford the almost $2,000 needed to purchase the MacBook Pro with the matte screen – and don’t feel it’s fair to me to be put in this position. There should be a matte option for the 13 inch MacBook Pro.

    So for now, I’ll continue working on my IBook G4, and its beautiful matte screen. I realize now how lucky I am to have this laptop. I’ve also never experienced even one technical problem with this laptop in all the years I’ve owned it.

    But it’s now time to purchase a new laptop — and Apple, you’ve really let me down. I can’t believe I may actually be forced to buy a Windows PC. UGH.

    Apple, please make matte screens available for all your models!

  1744. 1819 David Kaufmann
    September 29, 2011 at 3:22 am

    I got the last MacBook Pro (17-inch, Late 2008) to have a matte screen. And recently got a large Dell matte monitor. I have been using Macs since 1993 when I bought a Quadra 840AV. I would never consider a glossy screen. Glossy screens are not suitable for serious graphic work.

  1745. September 29, 2011 at 11:46 am

    Now I know why other graphic designers and artists we know have moved over to Windows PC’s. I never asked before. We were just going to upgrade our two 2006 iMacs (which have inherent flaws in the cooling systems) with newer iMacs (a glutton for punishment) but now need to reconsider. I do know that glossy screens aren’t going to cut it.

    Apple’s consumer-hostile approach and non-responsiveness to this issue can be added to a growing list of reasons (planned obsolescence among them) of why I don’t promote Macs to friends, colleagues or relatives anymore. It isn’t just these screens.

  1746. 1821 Sebastian Pramreiter
    September 29, 2011 at 12:44 pm

    Thunderbolt Cinema Display – matte screen option!!!! however it looks like…

  1747. 1822 Nick
    September 29, 2011 at 1:37 pm

    Apple, please make the iMac with a matte screen. Also, bring back the 24″ iMac. The 21″ is too small and the 27″ is too big.

  1748. 1823 Peter Bagnall
    September 30, 2011 at 9:10 am

    My MacBook Pro is matte, I love it. My Cinema Display is glossy and it makes reading code almost painful. I love almost everything else about the monitor but I won’t buy another unless there is a matte option.

  1749. 1824 Alex
    October 1, 2011 at 3:05 am

    Apple, please a matte option … or I won’t buy another iMac. Apple was really taking care of its customers once. Now it seems that those days are long gone. Sad isn’t it?

    (Italy)

  1750. 1825 Todd Frisch
    October 2, 2011 at 7:51 pm

    Does any one have hard facts on cost or technical or any viable reason Apple chooses to go in this direction with highly reflective glare intensive screens. I can’t accept putting down the premium that Apple gets for it’s products and have this glare issue. We are supposed to be buying the MacBook Air’s and the other laptops for the ability to use them any where – not anywhere there is a cloudy day or you can sit in a park under a blanket during a hot sunny day.

    • 1826 Nick
      October 3, 2011 at 10:26 am

      Apple has a history of citing two reasons for using the glass screens.

      One, customers love glossy screens. The existence of this petition, plus numerous professional reviews, clearly indicate that the glass screens are a sore spot for customers and professionals alike.

      Two, the glass is 100% recyclable. While this may be true, not having a glass panel covering a computer display is certainly more environmentally friendly than having one.

      When you consider the fossil fuels needed to manufacture the glass, in addition to the added fuel needed to transport shipments made heavier by the presence of the glass, it doesn’t add up.

  1751. 1827 Richard Love
    October 2, 2011 at 11:54 pm

    I’m yet another potential Apple customer, deferring purchase because I don’t want an iMac with a high gloss screen. Please Apple, ‘think different’ and don’t just follow the current fashion for gloss screens… It’s not clear and it’s not clever… And is costing you business.

  1752. October 3, 2011 at 1:16 am

    Let’s get real: matte screens are a necessity for professionals working with computers. If you are a photographer, graphic artist you need the eye comfort for your work. That could be done only with a matte finish screens. Not willing to provide that option, Apple proves that it is not serious about their products and is not respectful towards computer-using professionals. Amen!

  1753. 1829 Gryphon
    October 3, 2011 at 5:24 am

    I won’t buy another Mac product (I’ve owned a Cinema Display, a Mac Mini, and two MacBooks) until matte screens are an option – and no, we shouldn’t have to pay extra for it.

  1754. 1830 Eileen
    October 3, 2011 at 6:16 pm

    Apple, please, please give me an iMac with matte screen. I am a potential Apple customer, but cannot and will not purchase until there is a matte screen. I’m a writer/artist who spends hours each day in front of computer. High gloss screens gives me a headache.

  1755. 1831 Htlary C
    October 5, 2011 at 5:39 pm

    I find it hard to believe that Steve Jobs removed the matte screen option from Apple computers. He did so many great things after returning as CEO but this is dreadful. I have used and enjoyed Apple computers for years as a graphic artist. I loved my 20 inch white G5 iMac which after many years of flawless operation switched itself off. I was quite prepared to buy a new iMac until I saw those horrible shiny screens. Now I have bought a Mac Mini and am obliged to go for a non-Mac monitor. I really wanted a 27 inch Cinema Display but don’t want eye strain and headaches. Last time Apple abandoned its professional users, the company almost disappeared.

  1756. 1832 Danielle
    October 7, 2011 at 3:00 pm

    Graphic designers need matte screens to have the accuracy of colors. I have an old iMac (2006) with a matte screen that I have to change shortly, but I don’t know what to do because the glossy screen of the new iMacs cause problems for my everyday work. For the moment, my colleagues sent me a test project to check the accuracy of the colors and variations in contrasts on my matte screen. I have the oldest iMac in the company, which is no longer sufficient for my daily work, but the glossy screens of the new iMac is actually worse because of the glossy screen. Unfortunately, for me, it should be downshifting to buy a new iMac.

  1757. October 9, 2011 at 6:40 pm

    Glossy screens look apalling!

    THE FUTURE IS MATTE

  1758. 1834 Cymro
    October 10, 2011 at 1:09 pm

    I spend most of my day working in front of my computer. I am told that the software program I use will work much faster on an iMac: this would contribute substantially to my productivity and cut the time needed for my project. However, I have seen iMacs in several stores and the reflections in their screens clearly demonstrate that it would be almost impossible to view data on them. Several screens have been like mirrors, and I could use them to comb my hair! While I understand that the glossy screens may be excellent for displaying films in darkened rooms, academics work in daylight or with artificial lighting and an iMac glossy screen is patently inappropriate for anybody who needs to concentrate on the screen as he works. Sadly, therefore, I shall not buy an iMac unless a matte screen becomes available.

  1759. 1835 Dave
    October 11, 2011 at 6:21 am

    I have just acquired an iMac 27″ and hate the reflective screen. It makes retouching very difficult. I can handle the distraction of seeing myself all day but I need to be able to analyse an image. It’s pretty annoying.

  1760. 1836 Jennifer Phillips
    October 11, 2011 at 6:48 am

    I was all ready to buy an iMac when I discovered about the glossy screen. This is a big concern for people with migraine so, Apple, please make a matte screen available!

  1761. October 11, 2011 at 11:58 am

    I’m a graphic designer, currently using a 2006 Mac Pro with an old design HD matte screen Cinema Display.

    I work in a white studio with high levels of light, resulting in high levels of reflection in modern glossy iMac and Cinema Displays, I don’t have perfect vision and while I don’t need to wear glasses to use a computer on a daily basis, after a day of using any of my co-worker’s glossy iMacs I suffered from fatigue-induced lazy-eye (double vision).

    I’ve refused upgrades twice now due to the glossy coating applied to the 2011 and earlier range of iMac and Cinema Displays.

    While glossy coatings were a fun gimmick when they were first introduced (I used to own a Dell XPS M1710 laptop with a glossy screen long before Apple introduced them) they are not practical for day to day design work, nor would I prefer to use a glossy screen at home to do anything; My Sony HDTV definitely does not feature a glossy display and if they forced this option I would swiftly switch to a different manufacturer.

    The use of glossy coatings also contradict their design philosophy of simplicity, as they introduce visual noise and interference between my eyes and the content displayed.

    In terms of industrial design the glossy coatings are a dishonest way to present a display, just as you wouldn’t paint or veneer over beautifully cut aluminium or glass, nor would you want to artificially augment the appearance of a display technology through a lacquer coating.

    The colour-pop argument is redundant. All computer software allow you to alter the ‘digital’ colour levels which if pushed to the max result in some crazy neon colour levels. The glossy coating only serves to eliminate diffuse reflections seen in dark black levels, resulting in a darker black; However this is replaced with a mirrorlike reflections in all blacks as well as unwelcome highlight glare from your surroundings.

    Come on Apple stop compromising your beautiful displays.

    They do not need ‘tarting up’.

  1762. 1838 Dr Phil Hendry
    October 11, 2011 at 2:22 pm

    I’m still using my 2005 Dual G5 Power Mac, with a lovely, matte, 20″ Apple Cinema Display. I’d love a new iMac to replace it with, but I can’t – the reflections from the glossy screen would make me ill. I suffer from migraines from time to time, and I know, from past experience, that using a glossy screen will cause a headache – within about half an hour. So, sooner or later, I am gonig to have to return to using horrible Microsoft Windows – just because Apple won’t listen to their customers, and make a matte screen option available.

    Why do Apple have to ‘buck the trend’? Televisions have dropped the old glossy screens and gone matte – why? Because people don’t like the reflections. Come on Apple – get with it!!!!!

  1763. October 12, 2011 at 1:10 pm

    I’ve bought a Mac Mini and a non-glossy Samsung matte screen. If only the iMac’s had non-glossy screens…. *sigh* 😉

    (Netherlands)

  1764. October 13, 2011 at 2:02 am

    Let’s be blunt here … Jobs is gone and so is his ego. If Jobs was the problem standing in the way of matte displays, then the new management team under Tim Cook needs to take a hard look at offering a matte option for the iMac and Cinema Display. There is no reason not to offer this option – it represents another revenue stream for Apple, and will greatly enhance the company’s reputation among media professionals once again … you know, the niche that saved Apple from itself in the early to mid 1990’s.

  1765. 1841 Thomas
    October 14, 2011 at 4:46 pm

    Apple, please.

  1766. 1842 Chris K
    October 14, 2011 at 9:13 pm

    I agree with Michael. Lets be blunt again!! I believe one big reason for Apple not offering matte is due to iMacs, Mac Mini, and the laptops being very powerful these days, with software becoming more efficient. This would cause the Mac Pro desktop a lot of competition from professional purchases. I would have bought 5-6 iMacs already if matte was an option, and you will still have plenty of people who need the expansion of the desktop.

  1767. 1843 Barbara Berns
    October 15, 2011 at 4:13 pm

    I really want to buy a Mac. I have been Windows PC’er my whole life but recently have been so happy using a borrowed MacBook Pro. However, I MUST have a matte screen. Incredibly, this matte is not an option. INSANE that this is not an option. VERY STUPID from a very smart company like Apple that this is not an option.

  1768. 1844 Nickelonenon
    October 15, 2011 at 5:00 pm

    Apple, matte screens please!!! My eyes hurt like hell and I don’t want to have to go back to a Windows PC! Please stop being evil and make matte screens!!!

    (Canada)

  1769. October 16, 2011 at 11:50 am

    Apple

    While glossy has some decent color saturation, it can be hell. As I type this I have the reflection of me and the room behind me. My eyes just don’t like trying to focus on so many things at once.

    At least give me the option, even if I pay a couple more bucks, to get a matte screen!!!!

  1770. 1846 Shane Hoversten
    October 17, 2011 at 12:05 am

    I’m in the same boat – I need a new computer. I need something with more horsepower than a laptop processor, which rules out the Mac Mini or a clamshelled MacBook Pro. That leaves the Mac Pro or iMac. I can’t afford the Mac Pro, and I can’t tolerate the glossy screen on the iMac. Yes, there are highly controlled situations where the glossy screen is fantastic; it’s just hard to find them in the actual, physical world, where one does not always control every aspect of decor and lighting. (And in fact, one should not have to re-architect one’s living spaces to avoid seeing a mirror-like reflection on an effing monitor.)

    I am a huge subscriber to the Apple ethos in every other way; not sure why they’ve gone to the mat on the wrong side of this issue. With Windows 7 finally decent, and with Cygwin, every day I creep closer to saying to hell with it and jumping ship.

  1771. 1847 d morgan
    October 17, 2011 at 4:27 pm

    Just because I did buy an iMac 27″ with glossy screen does not mean I am happy about it. The reflections on these machines are ridiculous. For Apple to provide no option of matte is basically lazy. Apple, we want matte back and we want it now! I’ve been using Apples since pre-Macintosh, i.e. Apple II europlus days. I still have a MacBook Pro with a non-glossy display and would not give it up for a new one because of this. Apple, you as manufacturers are asking me to live in an unlit cave just to satisfy your vanity as to whether you know better than your customers on the glossy front. Truth is … you dont. Many of us quite obviously know clearly what is wrong with Apple products better than Apple does. How can this be? As I am staring at this dark webpage I can quite clearly see myself in my screen. This is irritating. Apple, stop falling in love with your own decision-making and listen to your pro users who are irrtated by the misdecisions you keep making. And don’t suggest I can apply an antiglare film when it’s the kind of thing that must be done in the factory to offer a reasonable result, as the applied films messes with the pixels too much and offer a grainy wierd rainbow effects on hi-res screens such as the 27″ iMac.

    (United Kingdom)

  1772. 1848 Philipp S.
    October 17, 2011 at 5:35 pm

    Me too, I am willing to pay a premium for a matte screen option on the Cinema Display!

  1773. October 17, 2011 at 6:37 pm

    Apple fan here.

    Apple, please bring back the matte screen option. I can only barely work with my iMac with its glass off.

  1774. 1850 Brian Miles
    October 17, 2011 at 9:00 pm

    I have purchased six Mac notebooks over the past 10 years. I would like to get a MacBook Air as my next notebook, and a more powerful iMac at home (to save weight when traveling). However I can’t even think of getting an iMac with the glare screen, and will have to look at other ultra books if Apple refuses to make a matte screen version. The glare screen hurts my eyes if I look at it more than a little while, and it’s impossible to see during certain times of the day. Only having a very pricey matte option on the 15 and 17-inch MacBook Pros is not acceptable. Don’t get me started on the 27″ Thunderbolt glare screen. I have a 30″ Cinema Display, but I will never replace it with an Apple monitor until there is a matte option. Apple, I know you are well to do now, but you are going to start losing my sales to competitors. For general coding tasks and scientific computing, Linux is starting to look better as your hardware options grow poorer in ergonomics.

  1775. 1851 Debbie
    October 17, 2011 at 10:58 pm

    I’m a graphic artist using a 2006 iMac because I don’t want a glossy screen. I seriously need to upgrade, but will not be buying the new iMac unless a matte screen is an option. I would be willing to pay extra for it.

  1776. 1852 jo black
    October 18, 2011 at 5:38 am

    Dear Apple. Sorry about Steve. I’ve only owned Macs – I own 3 iMacs, a cube my 10 year old uses, a 2003 iMac that my 11 year old uses and this 2006 iMac. All these have a matte screen. I won’t buy a glossy screen anything. Glare is bad. No glare is good. Please bring back matte screens so I can give my 2006 iMac to my 13 year old and have a new one for me 🙂 otherwise I’ll have to buy a Mac Mini and some off-brand matte screen monitor. Think matte matte matte.

    your devoted friend and patron, Jo Black

  1777. 1853 C. NoGlossyMac
    October 18, 2011 at 5:49 pm

    I am a designer and CANNOT work on a glossy iMac. I love Mac computers but had to switch to a matte screen Windows PC. I already have bad eyesight, so the switch was necessary. It seems that Apple cares more about their product appearance than customer comfort. Shame too because, so far, I have been pleased with Apple’s customer service.

  1778. 1854 Andy Bee
    October 18, 2011 at 9:32 pm

    The glossy screens are useless for professional graphic design. We have to have the blinds down in the studio because the reflection/glare in too much. When working with vector graphics some colours disappear completely when you take them down to a 10% tint. What’s laughable is that the so called Mac Genius’s in the Apple store actually tried to convince me that the glossy screens had better colour accuracy. We opened the same graphic on a matte screen and low and behold the 10% tint was visible!

    (United Kingdom)

  1779. October 19, 2011 at 2:21 am

    HEY APPLE, DO YOU NOT SEE HOW MANY PEOPLE ARE STILL USING THE 2006 iMac? (ME INCLUDED) OR DO APPLE SIMPLY NOT GIVE A $HiT?! WTF?!
    Many people need to seriously upgrade (umm, 5 years and counting) but being the awesome, loyal Mac bitches that we are, we’re holding off and still waiting for you to at least create the OPTION for us while the rest of the PC-to-Mac drones who don’t care about quality and finesse continue to use their ugly, hateful black-framed glossy monsters using third-tier apps and Microsoft Office 2010. I’m ready to get a fast Windows PC and run an OS X emulator, and for $1000 less! Snarl.

    • 1856 macmatte
      October 19, 2011 at 12:58 pm

      Me too, I’m still using the 2006 white iMac. The sad thing is that, because I can get tax deductions, I would probably have bought a new iMac every year since then. But I am stuck with it because I cannot get a matte screen. That’s at least 4-5 iMac sales that Apple has lost.

      MacMatte Editor

      • 1857 Nick
        October 20, 2011 at 2:59 pm

        Same here. In the summer of 2007, I wanted a new iMac but held off on buying one because I knew a redesign was coming. As soon as the aluminum iMac came out, I drove an hour to the Apple store, fell in love with it, and after spending 45 minutes on it in the store, decided I was going home that day with a brand new iMac. But I had more shopping to do, and wanted to grab lunch, so my plan was to stop back at the Apple store when I was finished and pick up the iMac. Well, while I was shopping in the mall, I got the worst throbbing headache between my eyes I’ve ever had, and I suspected it was from the glassy screen. I held off on buying the iMac that day. I wanted to give my eyes a chance to rest. A few days later, I made a second trip to the Apple store, and within 20 minutes on the iMac, the headache came back. That’s when I decided to pick up a new white iMac while they were still available. I’ve been waiting ever since for Apple to produce the iMac with a matte screen option.

  1780. October 20, 2011 at 10:38 am

    Love my Mac 30″ monitor, Love my Mac 20″ palette monitor. Their luscious matte screens are always easy on the eyes. I cannot fathom the decision made by Apple to no longer offer these matte options. This is a vote of solidarity. I unite with you – my fellow designers – we deserve matte screens!

  1781. 1859 MaX
    October 22, 2011 at 10:26 am

    Apple, please, offer a matte option for your displays and iMacs. Charge as necessary, but please offer such option. The alternative is Windoze for our University.

  1782. 1860 Dulcinea Langfelder
    October 23, 2011 at 4:06 pm

    Apple’s dictating how people must work and forcing them to buy new elements is not compatible with Apple’s historic “friendliness”. Apple will lose it’s edge if goes on this way.

    (Canada)

  1783. 1861 Rick W
    October 24, 2011 at 8:01 pm

    The time has come to upgrade my 2006 iMac — the last of the matte line. My preference is another iMac, however in my sun-lit kitchen a glossy screen is not an option. I will go with a Mac Mini and 3d party monitor. Apple, please offer us a choice!

  1784. 1862 François
    October 25, 2011 at 12:44 pm

    Hello, this message has been written on my MacBook pro from my couch. There is a window behind and I can see myself as in a mirror. It’s very painful, especially on a website like this one that has black background (nice move by the way, it makes the claim all the more obvious). At the moment I am searching for a non-Apple external monitor. I would love to get the thunderblot display but I have no use for another mirror, so I will have to find another option from another supplier.

    (France)

  1785. 1863 Allan D
    October 25, 2011 at 5:21 pm

    As a designer I find colour matching much easier on the matte screen. Printed things are closer to the colour on matte screens. As my job also entails spending hours on end staring at the screen I am also concerned for the health of my eyes – not to mention constantly seeing your reflection in your design work which is just plain annoying. I too have held off for a couple of years on buying a new Mac … so yet more sales lost by Apple. Any longer Apple takes to issue matte screens the more people will be buying third party monitiors resulting in further losses. Years of being supported by the design industry before Apple became trendy again forgotten. Apple, we were there when no one else wanted you. Please give us our matte screens back.

  1786. October 26, 2011 at 1:02 am

    I am a user-interface (UI) designer and photographer, and long-time Mac user, so matte screens are a must. Would love to own an iMac but will not buy a headache-producing glossy machine. It’s bad enough that I spend so much time in front of a screen already! Just received my new 15″ MacBook Pro with a lovely matte hi-res screen, a replacement of my 2007 model which is on its last legs.

    Amazing to have to actually pay Apple to not have the “pretty” (shiny!) screen put on. (For any of you readers who are hesitating between the two options, the anti-glare screen is simply the plain old LCD screen laptops have always had.)

    What I don’t like about the newer model – aside from having to pay for a matte screen – is the thin rubber casing running around the outer edge of the screen. Granted it seems there to dust out of the keyboard when shut, but it looks like a major repository for dust and grime, quite the opposite of what you’d expect from this sleek unibody design. If Apple had found a way to add a thin matte screen similar to the glossy screen that wouldn’t degrade the picture quality, THAT would have been a fantastic solution. Until then, gorgeous screen, lame construction. And please please Apple, give us an anti-glare screen option for the iMac – until then, I won’t buy one!

  1787. 1865 Don
    October 26, 2011 at 1:11 pm

    For the first time in 27 years, I’m looking at non-Apple products because of the lack of matte screens on Apple products. I may well leave the Mac fold just for a large, matte screen. Why can’t Apple produce one? Now would be a good time to do it!

  1788. 1866 Julien
    October 28, 2011 at 2:17 pm

    My future computer would not be an iMac if Apple do not propose a matte screen option because I’m tired of having a mirror in place of a screen. I have a 27″ with a window behind me – it gave me headaches …

  1789. 1867 Michael
    October 30, 2011 at 1:34 am

    I would appreciate learning Apple’s reasoning as to why there is no matte option for iMac’s and Cinema Display’s. What does it cost Apple to satisfy customers who are willing to pay, and there are a great many of us who would gladly pay more for a matte option. Therefore, a matte option represents still another revenue stream for Apple. So why not give many thousands of Apple customers exactly what they want, a matte option at an increased cost … how does it hurt Apple in the least to do so?

  1790. 1868 Jaume
    October 31, 2011 at 2:29 am

    Apple offers i5 or i7 processor options, RAM size options, mouse or trackpad options, disk capacity options, … What is the actual problem for matte/glossy option?… $?… they are included in the price … or you can put extra price for GLOSSY option!

    • 1869 macmatte
      October 31, 2011 at 4:20 am

      For the record, I received an email from Steve Jobs basically indicating zero chance of matte screens. If you read the eulogy by Mona Simpson, Steve Jobs’ sister, I really think the lack of matte screens came down to Steve Jobs thinking that shiny screens were beautiful as art – and be damned if everyone else misunderstood him.

      “Novelty was not Steve’s highest value. Beauty was … His philosophy of aesthetics reminds me of a quote that went something like this: “Fashion is what seems beautiful now but looks ugly later; art can be ugly at first but it becomes beautiful later.” Steve always aspired to make beautiful later. He was willing to be misunderstood.”

      • 1870 Bill Wisser
        October 31, 2011 at 4:43 am

        That’s stunning.

        What exactly did Steve write about this to you? And when?

        I think everyone on this forum/petition would like to read that entire e-mail exchange verbatim,

        It’s hard to believe that Jobs is on the record about this, but please tell us more.

        A few years ago, I e-mailed Steve suggesting that he make matte screens available once again on MacBook Pros and charge $50 extra for that option.

        And he did so — although he never replied directly to my e-mail, I always liked to think I influenced him, but who knows?

        In any case, I find it difficult to understand why he would agree to requests like that on the big MacBook Pros but not on other products, such as the big displays and perhaps the most loaded iMacs, which also would likely have a lot of heavy duty, pro users who would prefer matte.

        Please tell us more about your interaction with Jobs about this.

        Thanks!

        • 1871 macmatte
          October 31, 2011 at 10:47 am

          Here is the email I received from Steve Jobs regarding matte screens. The email consists, in its entirety, of the letter O. Make of it what you will, but what we can conclude is that the anti-matte screen stance came from Steve Jobs himself.

          When I received the email back in May 2011, I chose not to publish it then. First, as you can see, the email is brief, and not supportive of matte screens. Second, rightly or wrongly, I didn’t want to use it to turn the matte debate onto Steve himself, rather than on Apple – but I feel ok with publishing it now that Steve is no longer with us.

          Steve Jobs email

          • October 31, 2011 at 12:46 pm

            Thank you for posting that e-mail exchange . . .

            Jobs’ cryptic and rather curt “O” response is not, I admit, very encouraging.

            Maybe I’m reading far too much into this, but it seems to mean “Oh?” uttered in a slightly sarcastic, almost contemptuous way . . .

            Steve was famously stubborn and inner-directed, but I still find this reply strange and hard to understand.

  1791. 1873 MaX
    October 31, 2011 at 7:10 pm

    Apple, if you do not want to use matte screens for some reason, not even charging more for it as we have requested, then for God’s sake at least do not kill our eyes and give us headaches, loss of productivity and compromise our sanity and overall health. Use this new glass:

    Japanese Firm Develops ‘Invisible Glass’
    http://techon.nikkeibp.co.jp/english/NEWS_EN/20111028/199970

    Amazing Invisible Glass Kills Glare Dead
    http://gizmodo.com/5854321/amazing-invisible-glass-kills-glare-dead

    ‘Invisible glass’ could reduce display glare, fails as food-in-teeth mirror
    http://www.engadget.com/2011/10/31/invisible-glass-could-reduce-display-glare-fails-as-food-in-t

    THANK YOU.

  1792. November 2, 2011 at 12:30 am

    Hi to all,
    Max, this new “invisible glass” seems to be good! I hope the new Apple iMac are using a matte screen or this new “matte glass” 🙂

    (Italy)

  1793. 1876 Johannes Schubert
    November 3, 2011 at 2:51 pm

    Hi there folks at Apple,

    Everybody who wants to do serious work with their Mac just can’t do it on a glossy screen. Tell me it is not annoying and nearly impossible or hard on the eyes. You cannot really believe that glossy is better. Not for writers, not for editors, not for watching movies, not for watching photos. The reflections and the glare ruin every benefit the colors may be getting from that glossy technology.

    Glossy-screen Apple products don’t sell so well because of their glossiness, but despite of it.

    (Germany)

  1794. 1877 varsha
    November 3, 2011 at 9:05 pm

    For two years straight, I had the chance to work with an MacBook Pro that had a matte screen (before the age of the glossy screens though) and I was a convert. I swore never again to use anything but a Mac. When the time came for me to upgrade, however, the glossy screen had arrived 😦 I haven’t touched a Mac again. Apple folks, give us back the matte screen option (even for 13″ models). Pretty please.

  1795. 1878 davros
    November 4, 2011 at 9:50 am

    Both my iMac and iBook are now well out of date, but the glossy screen on new models is absolutely intolerable. The invention of antiglare screens solved the debilitating problem of reflection from the screen interfering with work. Why the hell have Apple reintroduced the problem to us all? At least give the option of a matte screen on ALL models, so that those of us who value being able to actually use the computer rather than seeing it as a fashion statement can update.

  1796. 1879 Rain Laudisio
    November 6, 2011 at 7:54 am

    Matte screen options please, Apple. Still waiting for that to buy a new Mac.

  1797. 1880 Kyle
    November 6, 2011 at 3:13 pm

    NEED MATTE … Come on, Apple, this is ridiculous.

  1798. 1881 Ike Harijanto
    November 7, 2011 at 1:00 am

    Dear Apple,

    Please make matte screen available for all models. Please. Thank you.

    Yours sincerely,
    Ike

  1799. 1882 Kurtis K
    November 7, 2011 at 1:59 am

    As a photographer, it is absolutely critical to me that my monitor display images accurately and as they will be printed on my large-format printer. With a glossy screen this is simply not possible – my own reflection changes my perception of colors, lightness/darkness. I don’t understand why Apple is refusing to provide a matte screen option as it has in the past. Photographers, graphics professionals and other creatives demand this option, and there is a large percentage of us who are Apple users, and our requests fall on Apple’s deaf ears. I just don’t understand it. I cannot and will not buy an iMac for my studio if it has a glossy screen. I’d like to buy one; I just can’t do it until the matte screen is an option.

  1800. 1883 John Doe
    November 7, 2011 at 5:01 pm

    More and more, it is becoming such that it is “Apple’s way or the highway”. I would say it is dumb to not have a matte option, but Apple is high on its iPod, iPhone and Apple Store successes that they don’t care about the glossy screen issue. Time for a #OccupyApple?

  1801. November 8, 2011 at 5:18 am

    I agree with the numbers here. A matte screen option would please many people here. It would please thousands more that haven’t posted here, or don’t even know about this post.

    Remember the day of the clones?

    best regards

  1802. November 8, 2011 at 9:57 am

    Yes, I want a matte screen. I’m happy to pay extra for it. Why don’t you offer it, Apple. Listen to the people.

    (Australia)

  1803. 1886 Gregory Hollands
    November 9, 2011 at 1:21 pm

    I was hoping to replace my aging iBook with an iMac. But the iMac’s glossy screen is just too reflective. I don’t want to see myself staring back at me – I want to see my screen. In despair I have begun researching other all-in-one computers.

  1804. 1887 James
    November 11, 2011 at 11:41 am

    I’m a 3D digital artist and graphic designer. I used to love Macs, but I moved to Microsoft Windows PCs because I cannot work with the Mac’s gloss screens – I don’t want to see a reflection of myself when working. Are the Apple designers crazy?

    I would love to buy an iMac, but not until they have matte screens. Also, why should I pay £120 more to have an anti-glare screen on an already expensive 15″ MacBook!! Apple even call it an ‘ANTIGLARE’ screen!!!

  1805. November 11, 2011 at 9:49 pm

    Apple, put a matte screen on the iMac – and I’ll buy a new 27″ inch model to replace my aging Mac Pro tomorrow. Don’t do it – and I won’t buy a new iMac – it’s that simple.

    I don’t buy any kind of reasoning that suggests I should adjust my sitting or viewing position to account for a screen that’s too reflective – Apple, don’t patronize me – put a matte screen on the tool that is supposed to be helping me, solve the problem properly.

    Apple’s MacBook Pro 15″ & 17″ laptops provide this option – are they so different… “no” is the clear answer there.

    Matte screens… just do it.

    Just in case it’s not been mentioned before – the screens on the iMac’s are attached with magnets – they literally pop off. So building a new LCD with a matte screen is as difficult as deciding to produce a matte version of the glass that’s attached to the LCD – not that hard in layman’s terms.

    Apple: just do this – I’m more than happy to pay more cash (you decide how much, I’ll decide if that’s sane). But please: give me a Built-To-Order option to have a matte screen.

    Thanks

    John Clayton
    Developer, Switzerland

  1806. November 11, 2011 at 10:05 pm

    At San Francisco Hat Company we’ve worked on matte screens on Vaio and Dell with no awareness of the matte / glossy debate. It wasn’t until just now, as we’ve looked at switching back to Mac, that we encountered Apple’s odd stand for glossy screens and the impassioned response from power users who suffer from eyestrain. In looking up issues that might affect our decision to switch to Apple, I found this site and the brilliant disturbing YouTube http://www.youtube.com/watch?v=nZhuoIduUt4
    Our decision to go back to Mac is under study.

  1807. November 12, 2011 at 3:36 pm

    I am being forced to replace my Apple Cinema Display with a Dell. I am saddened and somewhat disgusted that I have to use such a wretched Dell screen just because Apple has a bad case of the glossies.

    Seriously, I understand that Apple is always thinking different- but different isn’t always better. In this case- it’s more painful.

    My desperately plea to Apple: bring matte back to life.

    Can’t wait,
    Nicky

  1808. 1891 George
    November 13, 2011 at 1:26 am

    I think the rest of us so far have been very patient with Apple producing nothing but shiny screens for ‘shiny happy people’ who like sparkly things. But many of us actually work on our computers both at home and at work where eye strain is a major problem and focusing on work and not our reflection is crucial. I have 2 matte Apple screens at work (work in advertisement and production) and I think the colors are more accurate and natural than anything I have seen recently at an Apple store – or at least when I could see what was on the screen than the lighting and faces of the folks using it.

    If my existing 4 year old matte screened MacBook Pro at home finally gives up on me, and there is no refreshed Mac Pro tower to suit my processing needs or even a matte-screened iMac, then I fear I will give up on Apple.

    For no apparent reason this ridiculous glossy-only policy strips us of choice and forces us to look elsewhere to make better purchasing decisions. The company I work for (with thousands of employees worldwide) is now switching us to Windows-based PCs. Cost is a major factor to this decision, but forcing a glossy screen then being told to go out and spend more money to add a matte film that looks absolutely horrible is just a slap in the face.

    Therefore, since I will now be forced to work on a Windows machine at work, then why would I hold my breath for Apple to get their act together and start treating professionals with respect. After all, there would not have been an Apple to discuss of today if it were not for professionals praising the OS and spreading the news since the mid 1980’s. Instead, Apple now decided to treat professionals like pariahs, focusing only on quarterly profit targets while they insist on making hardware and software with one-size-fits-all.

    That is not how the world works or how it should work. The USSR tried this method of choice up until 1992, and see where that got them!

    Doubling your iPad and iPhone as a mirror must be a great bonus for some; but when you have to start working, you need as little distraction as possible, so I just hope Apple will start to listen to reason sooner than later.

  1809. 1892 Ian Jones
    November 14, 2011 at 7:08 am

    I’d like to add my voice to this petition. Please, Please Apple, make all Mac products with a non-glossy version; especially the MacBook Air and your Cinema Display which I am waiting to buy once you have a matte version… waiting a long time.

  1810. 1893 John
    November 14, 2011 at 2:42 pm

    I have an eye disease which makes my eyes very susceptible to glare. I enjoy my 15″ MacBook Pro with its anti-glare screen. I am wanting to purchase a 13″ MacBook Pro for toting around, but simply cannot tolerate the glossy screen. Apple, you offer anti-glare as a $150 option on your 15″ and 17″, why not go ahead and make it an option on your 13″?

  1811. 1894 John Graham
    November 16, 2011 at 3:33 pm

    I’m a graphic designer who also uses my photography in my work/portfolio. I live in Manhattan. I’ve been working on Macs both at home and at work since 1990. I’m chomping at the bit to get the 27″ iMac, but I keep putting off buying because of the, what I consider, intolerable and infamous Glossy Screen.

    I’ve watched youtube videos on a variety of fixes for relieving the glare. At least one suggesting the detachment of the glass front, thereby leaving a somewhat workable solution to the bright glare problem. But good god, who really wants to mess with Jobs’ and Ive’s carefully designed hardware (presumably to look nice and function well together).

    Visiting the Apple stores every few weeks for the past year and a half to see if there is any news on a matte screen has been fruitless. In fact, of the three stores I regularly check, depending on where I am in the city: the mother store on 5th Ave., SoHo, and the Upper West Side, I’ve been told by knowledgeable Apple peeps at each of these stores that I should buy one of the laptops that have matte screens. Damn, I don’t want a laptop – I want an iMac. So, to a person, they then tell me to buy a Samsung screen. It’s as though Samsung is a subsidiary of Apple! Couple of the guys I spoke with even told me they’ve bought them because they don’t like the gloss either. I was also told by one Apple salesperson that the (secretive) company had decided to make only the glossy screen for the iMac because it would sell better to the general public. What? “Well, you have a flat screen TV that’s glossy, right?” “No, I don’t,” I told him. “My 32″ HD Sony has a beautiful matte screen – no window, lamp or candle light reflections ever.” I have an extremely bright apartment (the good news)- nowhere to hide the iMac except a closet (the bad news).

    Perhaps now that Mr. Iger of Disney is joining the board it will help change whomever is so against this matte screen for the iMac. Imagine, if movie theaters only had glossy iMac screens.

    Disclaimer: I hold AAPL stock. I began buying the stock the day the first iPhone came on the market, June 29, 2007 (also the day I purchased my first iPhone at the 5th Ave. store). So I’d like to see a matte screen happen not only as a consumer, but as a stockholder who thinks it would be a very wise business move in deed.

  1812. 1895 Ruud
    November 17, 2011 at 5:35 pm

    We’re now forced to work on a horrible looking PC screen. I feel like an accountant. We are working in a design office and had good looking 23” Mac screens. In order to get matte screens, they are all being replaced at the moment with a horrible looking black screen (http://www.eizo.nl/monitoren/flexscan/sx/27-inch/SX2762W.html) which look like PC screens, and subsequently our office appears, not like a design office anymore, but like an accountant’s office.

  1813. 1896 Mal
    November 17, 2011 at 11:47 pm

    At work I use a glossy iMac in one office but it is side-on to the window and the lights are usually off. I also use a Mac Pro in a brighter office for which I requested two large Samsung mattr screens. The glossy iMac screen was a factor in instead choosing the Mac Pro with matte Samsungs (there are other factors as well).

    At home, between 3 people, we have two old (indestructible) G5 towers and two newer Mac Mini’s, all with large widescreen matte monitors. I wouldn’t consider any glossy screen because there are too many reflections from several light sources.

    We also have two old Mac laptops both with matte screens. The glossy screens on current Mac laptops have delayed the update of these. I have looked at laptops from the other side but it’s not that bad yet.

    I assume glossy screens look better in the store (are they cheaper to make?) so great to sell, but for usability glossy screens don’t seem to have much value.

  1814. 1897 Dennis Jones
    November 18, 2011 at 5:20 am

    Time to upgrade my iMac but the glossy screen is a disaster. Third party matte films don’t retain the clarity and calibration of the image. Since there is no matte screen option, what do I do? My friendly Apple store says buy a Mac Mini and some other brand matte screen, but like others, I want an iMac because the Mac Mini fails to match the iMac’s specifications. Please, Apple, the glossy screen pops off – surely someone can have the option of the matte as found on the MacBook Pro. In the meantime, no new iMac for me … Sorry, Apple, listen to us (a Mac user sincer 1994).

  1815. November 18, 2011 at 10:48 am

    I passed two generations of MacBook Pro’s because there was no matte screen option. Now, because I travel so much, I have back-traded to a MacBook Pro !3″ — sadly with the glossy screen. As soon as a matte version appears, I will jump on it.

  1816. 1899 Pete
    November 19, 2011 at 5:59 am

    Apple, believing everyone wants a glossy screen is ludicrous. You should hear all of your customers complain about how hard it is to see the glossy screens in areas where lights are necessary. Apple, I want to work on my computer not see the reflections in it.

    • 1900 macmatte
      November 20, 2011 at 2:33 am

      I don’t think Apple’s leaders think everyone wants glossy screens – as per Phil Schiller’s spin. Rather, I think Apple believes they can make a ton of money just with glossy screens – and that not providing glossy screens falls under their mantra of “not pleasing everyone”.

      The fallacy is Steve Jobs’ other mantra – “Apple just makes great products” …. It is NOT a great product, for many people, when the high mirror-reflectivity of glossy screens causes headaches for a substantial number of Apple users, and prevents many professional users, graphic artists and photographers from using the tool for its intended purpose.

  1817. 1901 Joseph A Franzese
    November 19, 2011 at 6:03 pm

    Apple

    Please make all of your iMacs and monitors valuable with a matte finish!!!

    Joey

  1818. 1902 Sam
    November 19, 2011 at 6:22 pm

    One more vote for matte screens.

    I’m on my fifth MacBook, stare at it roughly twelve hours a day, every day, and my eyes are deteriorating rapidly.

  1819. 1903 Robert P Jenkins
    November 20, 2011 at 3:18 am

    Apple, please give the option of matte screens across your computer range. I am happy to pay extra to cover additional costs. I understand the workings of the matte screen are identical to the glossy screen, with the exception of the top glass layer, so it must be possible to order a run of matte screens and have your tech guys swap them out for customers who choose a matte option. Apple-users who use a matte screen are purchasing products from Windows PC makers, so you must see it makes sense to offer this as an option.

  1820. November 20, 2011 at 7:58 am

    I would buy a matte Thunderbolt Cinema Display in a second if it existed. What’s up Apple?

  1821. 1905 Joachim
    November 20, 2011 at 10:12 am

    Many people, myself included, use Macs (and Apple screens) for WORK, not just for watching movies or playing games in a darkened room. Anyone using, for instance, a laptop in an airport or a plane surrounding knows that a matte screen is essential.

    I was going to buy the new Apple Thunderbolt display for my (optionally matte screen) 17″ MacBook Pro (Early 2011) but cancelled when I discovered that it only comes with a gloss screen. Instead, I bought a screen made by Eizo, which still has respect for professional users.

    I will never, ever buy a laptop or a monitor with a gloss screen.

    Joachim Smith
    Nykoping
    Sweden
    Using Macs since 1986

  1822. November 20, 2011 at 1:57 pm

    Apple, I’m still waiting for the 13 inch MacBook Pro to come with a matte screen. I can’t work on a mirror!!! So I’ll keep working on my old MacBook Pro….

    (Netherlands)

  1823. 1907 daniele buccheri
    November 21, 2011 at 11:29 pm

    I’m a videographer, and I loved my old white iMac with matte screen! I would love to buy a new iMac, but with my job the glossy screen makes the new iMac unusable!
    Apple, please let us choose!

    (Italy)

  1824. 1908 Chris C.
    November 22, 2011 at 6:43 am

    I agree 100%. I’ve got money to spend and I love new iMacs, but I will not buy one with a glossy screen. I’m a graphics designer and I just can’t work with reflections on top of my projects. I need to see clearly. Apple, why do we even have to ask for it?

    (Poland)

  1825. November 22, 2011 at 7:48 pm

    Yeah, come-on Apple, you are killing working graphics pros and photographers with your glossy screens.

    We currently have a 10K budget to update a couple of the Mac systems in our studio and we are immobilized by two things: the first is the outdated Mac Pros (for which we would have to still buy non-Mac matte monitors) and the second is the lack of any viable iMac options solely because of the glossy screen dilemma. None of us here (all working on our Macs 10-12 hours a day) want your glossy screens.

    It seems that Apple is falling out of touch with a large core group of people who use their machines more than most. It seems difficult to image why Apple would not pay attention to the needs of the community that, per capita, probably spends more time working on their machines than any other users.

    Very disappointing and upsetting. I hate the glossy monitors, they are horrible:(

    Vancouver, Canada

  1826. 1910 John
    November 22, 2011 at 10:39 pm

    Give one workday reason for glossy screen – only if you work in total darkness.
    Give one “green” reason for glossy screen – none.
    Give one component reason for glossy screen – none.
    Give one reason to make glossy screens – they look sexy on the showroom floor

    Why do you think Apple retail stores display their screens facing wall to wall – NO OUTSIDE REFLECTIONS
    Why do you think Apple retail stores all have indirect lighting – NO REFLECTIONS

    Come on Apple, this one “just doesn’t work”

  1827. 1911 M Schilling
    November 22, 2011 at 10:53 pm

    I have recently disposed of a 20″ Apple Cinema display wanting to upgrade to a 24 or 27″ monitor for my Mac Pro. However, due to Apple not having a quality matte unit available, I chose to buy a NEC PA 24″ multi sync matte monitor. I only did this because Apple could not offer a matte screen that I wanted. My wife has been using an Apple 27″ monitor with her Mac Pro which was purchased recently. She does however find the glare too much and will change to another brand of monitor.

    (Australia)

  1828. 1912 J C Andrews
    November 22, 2011 at 10:59 pm

    I am currently using a recently acquired 27″ Apple Cinema Display with my Mac Pro. The resolution is great but I am very unhappy with the glossy screen and intend to change to another brand as Apple has moved away from offering matte screens. A great pity as I like Apple products!

    (Australia)

  1829. 1913 David Mc Laren
    November 23, 2011 at 10:39 pm

    It wouldn’t be such a big deal for Apple to coat the glass of the iMac with antiglare. I am not talking about this frosted crap material that you find on all other matte screens. I am talking about museum glass which comes in different grades to make the glass itself invisible. Optical glasses also come with this sort of coating. I would pay up to $150 more for a not fuzzing coating.

  1830. 1914 Morgan
    November 24, 2011 at 6:42 am

    I agree. The ONLY reason I’m not buying a new Mac right now is because of the lack of matte screen option. My ideal computer is a Mac Pro with two matte 27″ screens, and I can only get these monitors from a non-Apple supplier. Also, I am debating on an iMac, because the faster speeds of this all-in-one really rivals a Mac Pro’s … but not until I can get a matte screen on it.

    Please Apple, let me have a matte screen on my iMac!

  1831. 1915 MaX
    November 24, 2011 at 6:34 pm

    Apple, the decision is yours. If you want the money from our University, you must make matte displays (even if more expensive). Otherwise, no purchase. Get this clear: this is a health and productivity issue.

  1832. 1916 patrick
    November 25, 2011 at 4:29 am

    Returning my iMac 27″ next week: poor colour calibration (no true white) and a dodgy reflective screen.

    (Switzerland)

  1833. 1917 katie
    November 25, 2011 at 5:39 am

    Can’t look at glossy screens! It kills my eyes and gives me a super headache! Need a new Mac and I am SUPER frustrated. The girl in my Apple store acted like she didn’t know what a matte screen was! What has happened in the 5 years that have passed since I bought my first Mac? Should a company not grow and offer their loyal customers better and better products that they want so they can be lifelong customers? If I want flashy and shiny I will buy a pair of new shoes! My computer should not need to show off with a flashy screen. I really didn’t want to have to leave Mac, but for an investment like this I should be getting what I want. PLEASE offer matte screens in all versions of the Mac or you will lose loyal customers!

  1834. November 26, 2011 at 4:40 am

    I HATE … I HATE … I HATE … THOSE STUPID GLOSS SCREENS … I’m so ready to shed the weight of my MacBook Pro, but I can’t because everthing Apple sells is glosstarded!! I remember when I bought my MacBook Pro, I had an option of glossy or matte sceens which I appreciated. I paid a little bit more for matte, but, as a designer, buying the matte was worth it!!! But now I feel like I’m forced to join the other non-designer folk who must like looking at themselves while “working” on their computers. I hope Apple come back with the non-gloss display option for all their displays, because I really wanted the 27″ display for some dual action, but ended up buying two Samsung TVs which suit my needs perfectly … and I saved $1,600.00 … Oh well for Apple … they’re going to lose a lot of creative business if they don’t stop this gloss non-sense!!

  1835. 1919 Krittiya
    November 26, 2011 at 5:21 am

    I bought an 11″ MacBook Air and it causes me very bad eyestrain, dizziness and headache within 10 minutes of using it. I love the size and weight of the MacBook Air. Too bad I can not compromise my health. It’s like a beautiful car that I can not drive 😦

  1836. 1920 Giles
    November 26, 2011 at 7:46 am

    I have been using Macs for 21 years. I run a design business where we have 11 Macs. When I buy MacBook Pros I only buy matte screens because the shiny screens are unacceptable in bright light conditions such as a busy design office.

    We currently have five 24 inch white iMacs that I bought used for our designers – these need upgrading but I won’t buy any glossy iMacs. If there was a matte option, they’d be ordered. Looks like the only option is Mac Minis with separate matte screens … and they won’t be Apple screens as they are glossy!

    Apple is alienating its core design customers and losing money on this.

    (United Kingdom)

  1837. 1921 Daniela
    November 27, 2011 at 3:03 am

    Dear All, I am so happy to have found this blog and petition! My husband bought our new glossy screen iMac last May after his last matte screen iMac died on us. As soon as I looked at it I predicted this was bad news for my eyes – the glare and brightness was unbearable to look at and I begged my husband to return this monster! But the iMac-blind-fan he is, he refused and thought I was exaggerating even though admitting he hated the glare. Well 5 months later I started having intense pain in my eyes, especially in my right eye and its vision has deteriorated. My right eye started hurting so much that now I’ve been keeping it shut and I had to make an ophthalmologist appointment. By the way I’m a green card holder in the States (I’m from Italy) and not even eligible for medical insurance, so the $1,700 glossy iMac my husband bought will cost me several medical bills. I hope it’s not a permanent damage because I would not hesitate to sue Apple!. By the way, I did post a similar comment on Apple website! Thank you because now my husband will understand it’s not “just me”!

    You all may have already read this article quoting two studies claiming that glossy LED screens posed health risks: http://www.ehow.com/list_7651269_health-mac-led-display-monitors.html?fb_ref=like&fb_source=profile_multiline

  1838. 1922 George (NYC)
    November 29, 2011 at 8:54 pm

    I would be very interested to know If there is class-action lawsuit in the works for those of us who own a glossy display and/or an iMac with glossy screen.

  1839. November 29, 2011 at 10:53 pm

    I am a graphic designer at a crossroads. I am looking to purchase an iMac with a RAID storage system (Pegasus) and a few other things, totaling about $4,800. I have wrestled with countless hours of should I, shouldn’t I. So I did a test: I moved my wife’s iMac (20″) to my work station and set it up next to my 23″ Cinema Display. (You know, the one I stare at for 8 to 10 hours every day). I called up a Photoshop document and looked at the shadow detail. On the matte-screen Cinema Display, I saw detail that wasn’t there on the glossy-screen iMac. The glossy glass darkened the detail. It reminded me of the old three-pass scanners quality as compared to a high end digital camera. The glossy screen is just a huge step backwards for graphic professionals. Not to mention, once I positioned the monitor where there was no reflection of windows, lights, or any other element, I had a controlled environment. This is when I noticed my red shirt reflection in the shadow detail of the photo. I looked over at my matte Cinema Display and (REALLY TRIED) to see a reflection so I could justify the new purchase. (Thinking, I’ll get used to it. Look past it. Ahh, pretty pictures…) Instead I am calling up other designers and asking what they think of the glossy screens. The comments from other designers have been overwhelming that they would prefer a matte screen. So my situation is this: if I purchase the new iMac, I have a beautiful 27 inch monitor for my palates – while I continue to work on my 23 inch matt monitor. Just doesn’t seem right.
    Ben

  1840. 1924 mbp
    November 29, 2011 at 11:45 pm

    YES!!! PLEASEEE!!!!! I need matte too!!!!

    I hated it when my office switched from matte to glossy, and I resigned!

    Apple, stop causing us more pain. Literally as well. Please, gimme my old matte screen back !! 🙂

  1841. 1925 Belinda
    November 30, 2011 at 3:31 pm

    I am clinging on to my obsolete iBook (at least 9 years old), because it has a matte screen! If Apple could offer a MacBook Pro with a matte screen in the 15-inch, why not in the 13-inch? Why is Apple not listening to their loyal customers? Apple charges more for their computers compared to many PCs, yet at that price, they can’t even offer a matte screen? How can we get Apple to hear us?

    • 1926 macmatte
      November 30, 2011 at 9:53 pm

      Reading Steve Jobs’ biography by Walter Isaacson, and his sister Mona Simpson’s eulogy, gives insight into Jobs – which is basically Apple’s corporate soul.

      His sister wrote: “[Steve Jobs’] philosophy of aesthetics reminds me of a quote that went something like this: “Fashion is what seems beautiful now but looks ugly later; art can be ugly at first but it becomes beautiful later.” Steve always aspired to make beautiful later.”

      From this, we can glean that, when Steve Jobs said he aspired to make great products, the criteria of the computer being a beautiful, glossy, shiny art object was more important to him, as a gut-level motivation, than it being a useful product for people to do work.

      So if 60-70% of people love glossy screens — and just making glossy computers for the 60-70% can make Apple a mountain of money, with its efficiency of reduced inventory — then I think Steve Jobs was willing to discard the 30% of Apple customers because he cared more about his art-legacy and money than his customers. Not that Steve Jobs (and Apple) didn’t care about customers – he did – but in terms of his heart-motivation, it was art and money that came ahead of what customers wanted.

      That DNA of not listening to customers is inbuilt into Apple’s corporate soul, and it remains to be seen if that arrogance will let Apple survive, say, two decades. In the corporate world, that’s probably how long it takes for corporate arrogance to come before a fall. Remember the days when people were willing to pay more for a product because it was a SONY? That was probably around the early 1990’s – pretty close to 20 years ago.

  1842. 1927 Solomon
    November 30, 2011 at 6:58 pm

    I have been a Mac user since 1991. I purchased a MacBook with a glossy screen in 2009 and it ruined my vision. I was working long hours for a newspaper doing layout work, and within two semesters, my vision had gone from 20/20 to 20/40. I can’t give up working on Macs, but it has cost me the quality of one of my most precious assets. If I could sue, I would. PLease Apple, bring back a matte screen before this turns into a class action lawsuit.

  1843. 1928 Patricia Maccariella-Hafey
    December 1, 2011 at 6:24 pm

    I am in the market for a new computer that will handle photo editing (December 1, 2011). The Mac is on my highly desirable list. However, after visiting the store to see the iMac 21.5″ and 27″, and loving the design, I will NOT be purchasing one of these Apple machines because of the glare factor of the glossy screen. I work at a home office and must use task lighting. I also have a window nearby. I work on two computers simultaneously connected by Synergy. I must use task lighting for my job and do not want to be burdened with glare issues. So until Apple offers an antiglare option for the 21.5″ or 27″ iMac, I will be purchasing another PC with a great matte monitor.

  1844. 1929 Cita
    December 1, 2011 at 9:54 pm

    I have used Mac all my digital life, mostly for pro digital design and art work. I can not understand how Apple can remove the option of having matte screen? It is like a kick in the stomach on the whole graphical industry – the ones that has always supported Mac, and always been the most loyal to the company! Apple, how can you do this to us?! We NEED the matte screens!

  1845. 1930 davemessenger
    December 4, 2011 at 7:04 pm

    I was ready to buy a new Apple 27″ Cinema Display until I found out there was no matte option. I am now regrettably looking at other manufacturers, even though all my computer equipment is Apple. I have been a loyal Apple customer for two decades, and have owned many different Mac models. Please Apple! Give us the option – or make the glossy one easily modifiable by a certified Apple repair center.

  1846. December 4, 2011 at 10:35 pm

    Yes, matte please – Glare stresses my eyes.

  1847. 1932 pat
    December 5, 2011 at 4:39 am

    The glossy screen is almost impossible to use where there is lots of light, especially sunlight (like my apartment which has lots of windows). I was extremely disappointed to learn that the MacBook Pro 15′ with matte is $800 more expensive than the default configuration. For Apple, a company that prides itself on design and usability, it’s shocking that the default configuration is so unusable.

  1848. 1933 Peter Winninger
    December 5, 2011 at 7:36 pm

    I would prefer to buy an Apple external display to go with my Mac Pro, but Apple’s glossy screen is unacceptable. Not only is it harder on the eyes, it’s also inappropriate for photography and video editing.

  1849. 1934 Chuck Vicious
    December 6, 2011 at 4:07 am

    SOLUTION!
    Apple will refresh all of its product lines in 2012. I have just read that “The next-generation iPhone and iMac are unlikely to be revealed until the second half of 2012, the report also says.” Reported PCWorld:
    http://www.pcworld.com/article/243252/overhaul_of_all_apple_products_expected_in _2012.html

    YESSS!!!! Does this mean we Will have a MATTE OPTION SCREEN FOR THE NEW iMAC’S!!!! So excited.The Glossy Screen nightmare is FINALLY going to end with a professional screen option!!!! This is going to be great. Apple couldn’t possibly NOT offer a Matte Screen Option for the new iMac, now that Steve Jobs has passed away (God bless his soul).

  1850. 1935 Neil Bond
    December 6, 2011 at 11:44 pm

    +1 for the matte screen option. I’m looking to buy a high end 27″iMac, but the glossy-only screen is putting me off.

    If it’s a matter of economics, as has been suggested by some previous posters, Apple should offer it as an optional extra. Having said that, Macs already come at a huge premium over equivalent spec’ed PC’s

  1851. 1936 Stephen
    December 7, 2011 at 4:37 am

    I have been looking to buy an iMac for the past two years but the glossy screen is keeping me from doing so. The second that Apple offers an Anti-Glare option again, I will buy!

  1852. 1937 Sheila
    December 7, 2011 at 4:15 pm

    This is a nightmare. After deferring a purchase of a new desktop for 2 years because of the no matte option for iMac, I just bought and returned the 15″ MacBook Pro notebook with anti-glare screen because of the hi-res = small font problem. I didn’t even want a laptop! 25 years of using Macs, and I am beyond disgusted.

  1853. 1938 Mexi
    December 8, 2011 at 1:11 am

    I need a matte Mac monitor! By eyes are fucking out.

  1854. 1939 Dutch
    December 8, 2011 at 1:14 am

    Dear Apple,

    I live for the outdoors but love my Apple products. Please make all products available in matte screen.

    Thanks,

    Dutch

  1855. 1940 Julian Raschke
    December 8, 2011 at 1:50 am

    The glossy screen is what keeps me from buying an iMac, and makes me an unhappy 13″ laptop user.

    (Germany)

  1856. December 8, 2011 at 4:51 pm

    I have been a Mac user since the mid 1990’s. I loved every Mac computer I had until I bought my new MacBook with glossy screen. It is the worst computer I have ever used, basically because most part of the time you cannot see anything on its glossy screen!!
    I will not buy another Apple device till they come back with a decent screen.

  1857. December 9, 2011 at 12:14 pm

    I use an iMac at work and was thinking about purchasing one for my next home computer, but due to the glare from the glossy screen I’ll have to stick with a Windows PC. The eye strain is unbearable.

  1858. 1943 Abby Tuttle
    December 9, 2011 at 6:00 pm

    Thanks for putting this petition together!
    I want to buy either a new iMac or better yet a Thunderbolt Cinema Display, but will not be doing so until it is available in matte. I have 3 bay windows and a built-in mirrored cabinet in my office, so glossy screens won’t do.
    Thanks!

  1859. December 10, 2011 at 7:42 am

    I seriously do not know what to do! I have been waiting over 1.5 years to buy a simple matte finish monitor like the one I have now (which is now dying). Do I dare get a Dell?

  1860. 1945 Fred Markert
    December 10, 2011 at 8:39 pm

    Apple, I only buy MacBook Pros with matte screens, and previously PowerMacs as well. So I can only buy non-Apple matte displays. I do a lot of graphics work and the reflections on a glossy screen are unacceptable. I also travel a lot and must work on the road. I don’t have control of the lighting in airports and hotel rooms so a glossy screen is a major headache since I can’t fix light levels or placement to limit reflections. Apple, please provide matte options for all your computers and displays.

    Fred Markert

  1861. 1946 Dan
    December 11, 2011 at 7:25 am

    Apple, please, please provide matte screen options on all your computers. I find the high resolution antiglare option on the MacBook Pros very tiring to work with because of the tiny menus, and so do many other people I know who use MacBook Pro’s for work; please provide a “normal” resolution antiglare option on your laptops, and antiglare would also be very welcome on iMacs. I have been putting off getting a replacement for my trusty but tired old MacBook Pro (about 5 years old), hoping that better screen options will become available. For the first time in the 18 years that I’ve been using computers for work, I’m seriously considering switching away from Mac because of the lack of matte screens.

  1862. 1947 Brad
    December 11, 2011 at 8:43 pm

    A 13″ MacBook Air with matte screen please! Working in my house, which is filled with windows, it gets very hard to work with screen glare!

  1863. 1948 Michael Colby
    December 11, 2011 at 10:34 pm

    After 25 years of happily using Macs, it pains me to see Apple abandoning “professional” and even “prosumer” customers by removing matte screens, as well as a host of other products: Firewire port and a display port from MacBook Pros (down to one Firewire and 1 display port), cutting its already somewhat crippled Express34 from all but 17 inch laptops, in favor of SD cards that no “pro” camera uses. The Pro in “MacBookPro” is becoming a bit of a joke. Then cutting X-Serve and now it seems maybe even the Mac Pro may be history, and cutting Rosette which I need for my Nikon film scanner. Now Apple even seems to be dumbing down their “pro” software like Aperture (incomplete RAW formats), FinalCut, LogicPro, etc.

    I would really like a bigger screen to replace my 2003 20 inch Cinema Display, but if I wanted a $1000 mirror on my desk, I’d already have one. I cannot and will not buy an Apple desktop or display that is glossy. Doing serious photo work with a glossy screen is a joke, wasting a lot of time not to mention the eyestrain/headaches. I have a very nice $600 24 inch Dell monitor at work – I guess I’ll have to wait for them or NEC to add Thunderbolt.

    Dear Apple:
    PLEASE, please wake up and remember who got you through all the lean years – the real Pro and Prosumer computer users. It’s fine to keep adding to your market share at the low end by offering cheaper machines that will serve more people, but it is not fine to cut out the higher end users who kept you in the game for so long. And it’s not necessary, given all the cash you are sitting on, you can easily keep pushing the profit-making professional envelope for us too. Please bring back OPTIONS for matte screens across the full line, at the same resolutions as the glossy screens so they are equally useful). I GUARANTEE you’ll sell more machines than with a glossy-only line.

  1864. 1949 Molate Pointe
    December 12, 2011 at 5:25 pm

    I will not be buying a new Mac until a matte screen is offered – I find the reflections on the glossy monitors render my work (photography, detailed illustrations) impossible.

  1865. 1950 Doug
    December 13, 2011 at 6:32 pm

    Utility is what Apple should accommodate; Glossy is a huge “flashy” compromise to iMac interface and use. I will never buy Mac until they offer matte. Waiting for the next generation of CPU or avoiding an inferior MacBook Air is vastly different than Apple’s indifference and denial of what we pay for. I contend this is denying service, given the importance and implied right of basic functional use being compromised by glare!

  1866. December 13, 2011 at 9:15 pm

    Apple, please provide matte screen for your laptops. At least as an option…

    (Romania)

  1867. December 14, 2011 at 2:30 pm

    I am a photographer and want to upgrade to a Mac Pro One but I really want a matte screen. Apple, please provide me with one.

    (South Africa)

  1868. 1953 Sean Lynch
    December 15, 2011 at 10:21 am

    Apple, you need to provide a matte screen for your iMac’s. I’m a graphic designer and work 8+ hours a day on a glossy 24 inch iMac and it is destroying my eyes. I know it is the glossy screen causing the problem because when I work from home on an older 24 inch MATTE screen iMac, I instantly get no pain in my eyes which will last all day.

    I love Apple and the iMac. But I love my eyes more. If Apple don’t provide a Matte screen soon, I’m sadly going to be forced to find an alternative Matte screen.

    Come on Apple it wouldn’t be that hard to add a Matte option, PLEASE!

    (United Kingdom)

  1869. 1954 Lee
    December 15, 2011 at 6:56 pm

    I can’t believe Apple isn’t making a matte display for graphics professionals and photographers!

    • 1955 Gordon
      December 19, 2011 at 3:01 pm

      I just bought another MacBook Pro with a matte screen. Why? because the MacBook Air does not have a matte screen. I would pay USD $500 more for a matte screen on a MacBook Air. Maybe in the next two years Apple will provide this much needed option. I have to be able to read the screen in sunlight and this is the only option.

  1870. 1956 Catherine Thomas
    December 15, 2011 at 11:41 pm

    I just hate the glare of glossy screens. I use the laptop for about 10 hours a day, so have to rely on an old matte-screen model. Am desperately searching for new laptop with a matte screen.

    (United Kingdom)

    P/S Followup, 21 December 2011: Thanks for all the suggestions. I’ve now bought a Lenovo Thinkpad PC with “anti-glare” screen.

  1871. 1957 macmatte
    December 16, 2011 at 12:32 pm

    On the 15th December 2011 David Letterman Late Show, when he tweeted — “Hash Tag. S’up boys? hangin’ and bangin?,” — he typed it on an Apple MacBook Pro WITH MATTE SCREEN!!!!, which you can tell from its silver rim around the screen.

  1872. 1958 Josiane Trépanier
    December 18, 2011 at 4:28 pm

    Même si je suis très-“Apple” depuis 1990, j’ai dû acheter un écran mat DELL 27” avec mon nouveau Mac Pro. Aucune option MATTE SCREEN disponible chez Apple. En tant que graphiste JE NE VEUX PAS D’ÉCRAN LUSTRÉ.

    Although I am very-“Apple” since 1990, I had to buy a matte screen Dell 27”with my new Mac Pro. There was no matte screen option available from Apple. As a designer I DO NOT WANT TO SEE SCREEN GLOSS.

  1873. 1959 Fioen
    December 19, 2011 at 11:56 am

    Dear Apple, I would also like to have a matte screen as I get headaches and migraines from this glossy screen.

  1874. 1960 Bart Leijnen
    December 19, 2011 at 1:15 pm

    A shame – and Apple please give us a display that covers Adobe RGB.

  1875. December 19, 2011 at 8:25 pm

    I paid extra for the matte laptop screen and bought a non-mac monitor for my external screen because I hate the glossy screens. I’ve thought about adding an iMac to my repertoire but I always hold off because I don’t want the glossy screen. I work as a professional retoucher and I find the glossy screens to be very inaccurate and hard to look at due to reflections.

  1876. 1962 Deborah
    December 20, 2011 at 11:21 am

    I’m old and disabled. After twelve years using non-Mac PC’s I bought a 27″ iMac specifically for photographic manipulation. I took out a big loan for gear, Adobe Lightroom 3, Photoshop CS5 etc. I was not aware that the iMac had a glossy screen. Too late. Now I will have to wait for six years (when the loan is paid off) before I can remedy that huge mistake. If I’m still alive by then, that is.

    Photography is one of the very few things I can still do but it’s all been ruined by having to see more of my disappointed face than what I’m trying to work on in Photoshop. Living in the dark is not an option. But who cares? Apple certainly don’t. I won’t be recommending this iMac to anyone else and, in spite of loving everything else about Macs, I will very reluctantly be returning to non-Mac PC’s unless this problem has been sorted out by the time I can afford a new machine.

  1877. 1963 Laurie Gassman
    December 20, 2011 at 5:32 pm

    I just purchased my first ever Mac. I was so excited to open the box. The Apple interface is all it’s said to be, intuitive. But that the annoying glare quickly put my excitement to rest. And if fighting the glare, and the mirror-like surface weren’t enough, the backlighting quickly strained my eyes to the point of tearing and runny nose. I’m saddened. I have the sense that the “hi res” anti-glare may not give relief. I’m going to return my Mac, sadly. At this point, I look at my daughter’s Lenovo Thinkpad screen with green-eyed envy. I’m sorry to leave the Mac so soon, because it’s realty quite an impressive machine. I’ve already started bonding with it, but the eye strain (which isn’t just annoying, it has potential for damage) and the headaches just aren’t a worthwhile trade off. Lenovo here I come!

    Apple, please listen. Anti-glare isn’t the same as matte. I’d buy a Mac in a New-York-minute if the matte screen were on offer. I’m sure that I’d conver a lot of PC users as well.

    What a disappointment!

  1878. 1964 John Garcia
    December 21, 2011 at 12:33 am

    I would like to put in my two cents, and say that the only thing keeping me from buying the beautiful 27 inch iMac is the fact there is not an option of a matte finish for the screen. I do mostly photo restoration of antique photographs and the eye strain on a glossy screen is beyond annoying. What is it going to take to convince Apple that there is a real market for this request?

  1879. December 23, 2011 at 6:10 am
      As a photographer I really need a non-glare monitor that is suitable for photo editing and printing. I am willing to pay extra for this feature and ask Apple to include this as an option when buying monitors or the iMac.
  1880. 1966 Rob Weening
    December 24, 2011 at 5:21 pm

    I’m looking to upgrade my PowerPC G5 and thought I would get a 27″ iMac. I went to the Apple store and was dismayed to see the really horrendous glossy screens on everything that I wanted to buy. The “you can tilt your way out of the reflections” line is really not a reasonable response. The Apple salespeople know it, but cannot officially acknowledge the truth.

    So now I’m stuck looking for a Mac Mini / Dell monitor combination, which adds unnecessary hassle. I have to consider a webcam, speakers, making sure that thunderbolt will talk to Displayport or Displayport Mini, different warranty and return policies and a whole host of issues that sound more like my previous experiences putting together a PC. This is NOT why I switched to Apple five years ago. I really would prefer not to leave Apple …

  1881. 1967 Dan
    December 26, 2011 at 6:33 am

    Apple should offer matte on everything from iPhone to MacBook Pro. The crazy thing is, people get iPhones and then purchase screen protectors which turn their beautiful screens into crappy matte screens. Same for iPad.

    Since 2006 I have been a big Apple user – iPhone, iPad, MacBook, MacBook Pro. My first matte jump was my new i7 2011 MacBook Pro and love it. I was concerned with quality – I had a MacBook with a screen protector on it and was not satisfied. I went to the Apple store and saw the matte screen in direct light (BRIGHT LIGHT) of the store and fell in love. It looked awesome! WHY DOESN’T APPLE OFFER IT ON IMACS???? I think Apple should offer it on everything! I’m a semi-pro photographer and don’t know how I put up with the gloss screen. I only get my work printed on Kodak professional endure luster and my photos now look like my screen.

    I hate that Apple charge more for matte screens. It should be offered on every Mac product, even iPhone/iPad/iPod.

    Apple is putting out glossy garbage and causing major health issues. My eyes were always dry and banged up from everyday use 3+ hours.

  1882. 1968 Erin DuPont
    December 26, 2011 at 11:58 pm

    I’m a young designer who is just now making the switch from PC to Mac due to financial reasons. I can still only afford the smallest model of MacBook Pro, which means I’ll have to get the 13″ glossy screen. If I want a matte screen the only alternative is to buy a PC, but being an artist I’d really prefer a Mac. I thought I could get around this issue by getting a secondary matte display, since a larger display would benefit me anyway. I was shocked to find that the only ones available from Apple had glossy screens. I’m very disappointed. Glare is a huge hindrance to a digital artist. Given Mac’s reputation as being ideal for artists, I can hardly believe matte screens are not an option. I now have to find a non-Mac display to use once I get my MacBook Pro. I’m tempted to forgo making the switch to Apple at all since the visual experience is my main concern in the first place. If I can’t get a good visual on my art, what’s the point of getting a Mac for making my art?

    Apple, please offer more matte screens.

  1883. 1969 Klaus Waldhör
    December 27, 2011 at 8:34 am

    Just bought another iMac. I had to. The glossy screen sucks. It will appeal to the iPhone user and the widget-oriented, but not to the one that works with it.

    Sad part is; we where there (and loyal), when the iPhone did not exist. And now Apple does not remember or care.

    But there are other issues to. Like pushing the built-in camera with no physical disconnect without loosing the warranty. No hardcopy of the software. No backward installation without formatting etc etc etc.

    Somehow, Billy comes to mind. Blinded by the usual , Apple is about to make some major mistakes.

    In my field, not listening to the client, means going to bed hungry. I am seriously tinkering with the idea of weening myself off Apple. I know of many others that are on the same wavelength. Come to think of it; how is it that Apple accommodated Windows users, but it is not supposed to go the other way around. Food for thought?!

    Thanks for the initiative and the opportunity to contribute.

  1884. 1970 Andy Grove
    December 28, 2011 at 6:19 pm

    I have a 27″ iMac and it caused eye strain bad enough for me to go visit the optician for the first time since school (20+ years ago). I have now resolved the issue by connecting a 27″ ViewSonic matte monitor as an external display and only look at the iMac display occasionally.

  1885. 1971 Erich
    December 29, 2011 at 5:50 am

    Sirs,

    I have been using Apple products since 1985 in Germany, France, UK and in the US since 2005. I hate my iMac glossy screen because it gives me a headache. I have two windows behind my desk and when I’m working I have to draw the shades as if I would develop pictures in a dark room. Even then, the smallest amount of light reflecting through the dark curtains reflect on the screen. Anyone with a bit of medical background knows that the eyes try to focus on the screen and the reflection – thus causing problems. Why does Apple not offer a non-reflecting screen option for the iMac and Mac Pro?

  1886. December 29, 2011 at 1:02 pm

    I totally agree. The gloss screens are a real nightmare to work with. These glossy screens also throw up other issues such as cleaning – very difficult to clean the glossy screen to a good quality without leaving smears.

    Also, I am a retoucher by trade, so when I first used this type of glossy screen I was amazed that Apple had continued with this, even knowing the colour was a huge issue. Depending on the height of the user and the setting of the chair (recline etc) the glossy screen continuously needs adjusting on the pivot point to reduce the glare and gradients. I know retouching shouldn’t ever be done on these glossy screens. I also strongly recommend the EIZO screen (with a matte screen of-course) but for small quick jobs that still require a reasonable amount of colour matching, these glossy screens are so bad.

    If you look at any of reprographic or photography studio or page makeup screens, from EIZO to LASSIE’s to standard desktop screens from other manufacturers, everyone offers a matte finish. Surely this is a big clue for Apple!

    I love Apple products from design and hardware to the nitty gritty coding in object C, but some of the products Apple release could really do with some stronger market research of testing.

  1887. 1973 Dave Beaven
    December 29, 2011 at 2:38 pm

    I have a G5 matte screen which I`ve postponed upgrading because there is no matte version currently available. When will one be available? As with the PowerPC I would pay extra for the matte screen if necessary.

  1888. 1974 vvura
    December 29, 2011 at 9:19 pm

    Dear Apple, I need a matte screen. I can’t update my old matte MacBook Pro because of this glossy screen, but I have to.
    Please, please please.

  1889. 1975 Shane
    December 31, 2011 at 3:39 am

    I’ve been running the Dell 30″ LCD screens for years now on my MacBook Pros and Mac Pro. I would be happy to buy several 27″ Apple Cinema Display screens if they where matte.

  1890. 1976 kate
    December 31, 2011 at 12:48 pm

    I have been using a new 15″ MacBook Pro for less than 48 hours, and already I HATE it! In particular, reading comments from this website against a black background like this one is annoying, no matter how I tilt the screen to try and minimize the glare. I would give anything to have my ancient Mac G4 back — gone but not forgotten!

    Apple, why not give consumers a simple choice between matte and glossy screens, instead of forcing us to accept a mirror finish that is distracting in the extreme? If we can choose between 10 different kinds of biscuits in the supermarket aisle, why is the important decision of what computer screen we work on (in my case, for 8 to 10 hours a day) made for us?

  1891. 1977 Jos
    December 31, 2011 at 4:18 pm

    If there is a non-glossy MacBook Air, I will buy one.

    (Belgium)

  1892. 1978 MaX
    January 2, 2012 at 10:25 am

    Apple, the money for many displays for our University is waiting for a matte option of the Apple Thunderbolt Display. Or else Dell will get the money. You decide.

    (Spain)

  1893. 1979 Ulysses Dorotheo
    January 3, 2012 at 4:54 am

    I also prefer a matte screen display. The reflections from the glossy screen are sometimes just too difficult to minimize or get rid of, for example, when traveling.

  1894. 1980 Mark Keeling
    January 3, 2012 at 10:45 am

    The graphic design industry pretty much kept Apple in business before they became the mainstream giant they are now. Trying to work with the glossy screen on my new iMac 27″, that has just been purchased for me at work, is a nightmare. Apple, please, do the decent thing, give us an option of a matte screen.

  1895. 1981 Stephan Grosch
    January 3, 2012 at 5:35 pm

    I did not buy a MacBook Pro until the matte option came out quite a while ago. Unfortunately I wasn’t that consequent on my LED Cinema Display. The glossy screen is annoying even in my living room! At work I’m happy to work with a Mac Mini … with a matte Samsung Display!

    As an architect I spend most of my working day in front of the screen. And I have to deal with a huge variety of standards and regulations in buildings, including those for working environments like offices. It’s as simple as that: glossy displays are not allowed unless a very specific lighting can be offered. And most office buildings can’t do that, neither for natural nor for artificial light.

    Apple, I understand that there are a few users who take advantage of a glossy screen. No problem, keep the glossy screens as an option. But start selling EVERY iMac, MacBook and Apple Display with matte displays, now!

    (Switzerland)

  1896. January 4, 2012 at 10:43 am

    In my company I have (the biggest screen and I’m not even a manager) a £2,000 glossy 27″ iMac. I hate the reflections. I would prefer the 8 years old 20″ iMac with matte screen!

  1897. 1983 Blanka
    January 4, 2012 at 4:07 pm

    I’m working with a MacBook Pro (Model 1226) extensively and now it’s the time to buy an iMac with a matte display. Oh no, there isn’t any? It’s not really the best customers service if requests are being ignored. The only thing we get are statements like “most people like glossy screens”. I’m speachless how ignorant this message is.

    I mean, if you need eyeglasses there are more options too and not only “standard glass”. Peoples eyes are different, like health issues, that can be induced by wrong glass.

    And yes, I compare a computer screen with eyeglasses. I worked with such a glossy-screen monster and my migraine attacks increased by 1-3 times IN A WEEK. I also think that the gloss looks cheap.

    If Apple waits any longer, I will take a look at some good matte screens and dump Apple. I need a nice working computer and not oversized jewellry (without nvidia haha).

    (Switzerland)

  1898. January 6, 2012 at 6:58 pm

    Dear All, Dear Apple,

    I strongly am for Apple matt screens. Even if they propose an alternative on special order with plus fees om the Macbook pro, that is not an alternative.

    But I also want to go deeper : I not only ask for matt screens. I also ask for non-LED screen. Not on all of the screens, but just an alternative for the people subjects to eye strain and light sensitive person. Because this petiton does not concern the LED-backlight problem, I have issued my own petition :

    http://www.ipetitions.com/petition/petition-for-non-led-non-glossy-screens-by-apple/

    (This is not spam. This concern a supplement of information concerning the same subject on the topic of public safety, dealing with a problem however touching that one. Thank you for your understanding. Join our voices)

  1899. 1985 Paul Walden
    January 7, 2012 at 1:39 am

    Just as I wouldn’t like to read novels that come printed on magazine-style, glossy paper, I don’t want to have to read copy on a glossy display. I’ve owned several Macs – all with matte screens – and I wouldn’t even consider buying a new Mac with a glossy screen.

  1900. 1986 Olaf van der Spek
    January 9, 2012 at 4:27 pm

    I’d love to see matte Macs too!

    (Netherlands)

  1901. 1987 Ray
    January 9, 2012 at 5:16 pm

    Apple, please bring back the matte display option.

    I would prefer a much older, smaller matte display to the mirrored effect that is created in my bright office with windows and lights. I have no control over my office environment.

    Is anyone at Apple listening to the design professional?

  1902. 1988 MWJ
    January 10, 2012 at 2:47 am

    Totally agree with the comments here for matte-only screens which should have been a build-to-order option on the iMac. The iMac screens are far too big to put an anti-glare screen protector on them (unlike say the one I have on my iPad).

    I am seriously considering an i7 Mac Mini plus dedicated Radeon 6630M graphics to go with my external screen, that little box is now a very viable alternative to an iMac.

    Fortunately the MacBook Pro’s still come with a matte screen option (anti-glare widescreen). Though the overheating issues from Sandy Bridge make me inclined to wait for Ivy Bridge.

    Best wishes on your purchases, please do your research before buying!

    (20+ year Apple user)

  1903. 1989 Michael
    January 10, 2012 at 9:37 pm

    On the plus side,I noted during the Christmas buying season, though I did not post here about it then, that the Apple Macbook Pro site (customization tab), found Apple highlighting the fact that one of the two most popular options was the matte high resolution display. Hmmmm? If even Apple admits that the Macbook Pro matte display is popular, then does it not stand to reason that such an option for the Imac and Cinema Display would realize similar popularity? I guess that makes too much sense. As a side issue, I was looking at a Sony laptop the other day, and the display seemed to have a partial matte finish…..it was neither regular (glare) nor matte. So though not as good as a traditional matte display, it was a whole lot easier on the eyes than the mirrors sold by Apple.

  1904. 1990 T.
    January 10, 2012 at 10:06 pm

    Dear Apple,

    please re-introduce matte displays !

    And also just one alternative of non-led backlighted screen : personally, whatever the screen is glossy or matte, the eye strain is coming because of the LED-backlighting.
    Am I alone in that case ?

  1905. 1991 christopher p.
    January 12, 2012 at 12:06 am

    I’m a student, and I do a lot of personal research on my own. So much is on the computer, internet. e-databases now, so I have to spend a lot of time on the computer. It’s very painful using reflective screens. The matte, anti-glare option is important to many people because I’ve talked to others who experience the same problem.

  1906. 1992 Vladimir
    January 12, 2012 at 7:56 am

    The gloss screens are a real nightmare to work with.

  1907. 1993 Mark Graybill
    January 12, 2012 at 8:57 pm

    PLEASE APPLE! Please listen. It’s worth $50-100 more just like the MacBook Pro matte upgrade.

  1908. 1994 MZ Harper
    January 14, 2012 at 2:46 pm

    Apple, please offer matte options on your Cinema Displays, iMacs and laptops. Tilting the screens never solves the reflection problems in any work environment I have ever encountered.

    Gloss-only screens = Steve Jobs’ worst idea

  1909. 1995 Laurie Gassman
    January 14, 2012 at 7:50 pm

    I sent a glossy-screen MacBook Pro back to Apple on January 2012 for a refund. I won’t consider buying another, including the hi-res anti-glare screen, specifically because it is hi-res, and therefore depending on the resolution selected, will not display properly, as it cuts off both sides of the browser, much like watching a TV show designed to be broadcast in HD in anything less than HD.

    By the way, I disagree that light perpendicular to the glossy computer doesn’t cause problems. It did for me. If the wall behind you, or in my case, the curtains, are light in color, they reflect the light perpendicular to the MacBook Pro, causing (you guessed it) annoying reflection, in my case both eye strain and headaches. I have no use for a notebook computer that can’t go where I go. Isn’t that called a desktop computer?

    What a shame. I’m quite certain that Apple is losing a significant amount of business with this marketing decision. I’d love to have an Apple computer, but it’s supposed to be a pleasure to own, not an inconvenience and a pain.

    Now I get to select a different computer by a different manufacturer.

  1910. 1996 Garu
    January 15, 2012 at 4:19 pm

    MATTE please! cinema displays and iMacs. I don’t want to just work off a MacBook Pro for all my photo editing. I spend copious amounts of time behind the screen. I 100% refuse to buy gloss. You have lost $2,500 from me NOT buying your iMac and Apple Cinema Display. $2500 is just me. Count the others who also will be pulling out. Wow, a lot of $$$.

  1911. 1997 Paul Hyland
    January 16, 2012 at 5:07 am

    The glare from the glossy screen and reflective border may look pretty but it is ruining my eyes.

    (Australia)

  1912. 1998 Laurie (Herrmann) Couallier
    January 16, 2012 at 6:37 pm

    I desperately need to replace my Apple Cinema Display. I have been putting it off because of the “glossy” screen issue. I will not buy one. Now I just need to find out what is the best anti-glare display to purchase. It is a shame that Apple is only making glossy iMacs and displays. Boohoo.

  1913. 1999 Rhea Berman
    January 16, 2012 at 7:56 pm

    Apple, please provide the option for a matte screen on your new iMac models. I can’t buy a new iMac, because the glare from the glossy screen hurts my eyes.

    Apple prides itself on its ergonomic design and concern for the environment, but has overlooked the key issue of eye strain and damage associated with the glare from a glossy screen.

  1914. 2000 Angela Kozlowski
    January 17, 2012 at 1:48 am

    I will purchase the iPad 3 only under the condition that the screen is matte! 🙂

  1915. 2001 Andy Merz
    January 17, 2012 at 4:14 am

    I have two 2006 iMac models and have been waiting with an upgrade until I can buy them with matte screens again. Glossy is fine if you like working in a dark environment. I like windows and light. So, Apple, please bring the matte option back. It would be worth $100 extra to me.

  1916. January 18, 2012 at 12:15 am

    PLEASE, Apple, offer matte back!!

  1917. 2003 Ales
    January 18, 2012 at 11:15 am

    Apple, new matte screen iMac please!

    (Czech Republic)

  1918. 2004 Sal Cardaci
    January 19, 2012 at 1:05 am

    Hello Apple:

    I am a long, long-time Mac user. Though I want to and need to upgrade my Mac equipment, I cannot and will not purchase your glossy screens on your new products. The glossy screens are hard on the eyes, distracting and do not help me get my work done.

    I viewed a very reasonable request from one of the other petition signers, and that is to simply make the matte screens an option and charge for it. That way it won’t cost Apple any revenue, and in fact may actually make you more revenue AND keep the legions of loyal Apple customers like me in your camp.

    Please don’t drive us away. We want to stay with you but please offer matte screens again.

    Thank you for listening.

    Sal Cardaci

  1919. 2005 Laurence Srinivasan
    January 19, 2012 at 5:46 am

    The glossy screen is very distracting and creates a double image situation where you are seeing 2 images simultaneously, so it requires extra visual effort to filter out the reflected image.

  1920. 2006 The Taz
    January 19, 2012 at 1:58 pm

    GLOSSY IS BAD! APPLE DOESN’T CARE!

    I refuse to buy any glossy monitor because of the GLARE and REFLECTIONS.
    Apple just lost a loyal customer for the 27″ iMac.

    Have used Samsung MATTE screen exclusively for G5 tower and MacMini, except for my old white iBook G4 (which incidentally also had the best keyboard).

    For next upgrade: do I have to seriously consider buying a WINDOWS product? (aghhhh)

    BRING BACK THE MATTE SCREENS!!!!! (What will it take for Apple to move on this?)

  1921. January 20, 2012 at 5:00 pm

    I’ve been having headaches and sore, dry eyes for months, and thought it was my heating system, the climate, old age, whatever … now, reading all the posts online, I realize that it could well be my MacBook Pro 13″ glossy screen. For years I worked on matte screens and never thought glossy would make such a difference (except for trying to work outdoors, obviously) but now I think I’ve found the culprit for my headaches. Fortunately I still have an old matte screen that I can use for work, but when the time comes to replace it, I hope there will be a 13 inch matte screen by then! It really is intolerable – I NEED MY COMPUTER TO MAKE A LIVING – AND I NEED MY EYES! Please, Apple, make the matte screen available.

  1922. 2008 Ivona
    January 20, 2012 at 6:11 pm

    I was in LOVE with my new 21.5 inch iMac until I realized it is giving me terrible headaches, eyestrain and slight nausea. I’m heartbroken that I have to return it to the store, but I have no other option. This is a real issue, so Apple, please DO SOMETHING!!!!

  1923. 2009 Olivier Jalet
    January 20, 2012 at 10:47 pm

    I have a 15 inch MacBook Pro with Matte Screen and Thunderbolt : this is a dream machine !!!!!
    Apple, please give us a 13 inch MacBook Pro with Matte Screen too !!!!!!!

  1924. January 21, 2012 at 8:46 pm

    This iMac glossy screen issue is getting to be ridiculous. I have been a professional graphic artist for over 20 years. I have had several Macs along the way, the only computer I use. Now I am in a bind as I need to upgrade in order to run the latest Adobe CS software. I love my old G5 tower – it has been a workhorse for the past 5 years. I only have the 20 inch Apple monitor and need to upgrade my screen size as well. The iMac is a great solution …. EXCEPT for that damn glossy screen! I’ve worked on them before and I just don’t understand WHY Apple ever changed them to begin with???

    I have been putting off upgrading now for over year, hoping that Apple would offer the matte screen option. Now I have to upgrade and I really don’t want to go the Mac Mini route if I can avoid it, and I don’t want to put out the cash for a new tower AND and bigger Apple monitor.

    I am positive if Apple ran a survey for professional designers, photographers etc. they would find that the matte screen is, and always has been, the preferred choice. I’ve been an Apple fan since 1984! But this glossy screen issue just makes me shake my head. I have not spoke to one other designer that prefers the glossy screen. I ask people all the time – everybody likes the matte screen.

    I am so disappointed with Apple’s refusal to offer the matte option. As more one other person has said on this website, we professionals would even offer to pay a bit more for this option. Although we really should not have to, it should be the other way around. Glossy screens should be the upgrade and cost a bit more. The matte screen should be the standard.

    Too bad this will not change before I have to make my purchase. I am not impressed.

    Terry Hill

    (Canada)

  1925. January 22, 2012 at 3:29 pm

    It is really a no-brainier that matte screens are better in many ways. As a photographer this is self evident. As a sidenote the evolution of imaging to evermore contrasty, saturated images has implications that few consider. Apple, please offer a matte alternative!

  1926. January 23, 2012 at 2:56 am

    Apple, please offer this matte option. I will even pay a premium for it. There are many of us who use our Mac machines for photography, and we need a non-glare, matte screen for accuracy. I can’t edit an image when I see a reflection of me in the screen.

    I can go to a Mac Pro, as I have now, but I want the clean, low-cable, friendly iMac with an anti-glare screen. I also hear many consumer-users who loved the glossy screen when they first bought the unit, but now they complain that it gets old to the eyes after a while.

  1927. 2013 Gavin
    January 25, 2012 at 10:53 pm

    I am the co-owner of a software company in the San Francisco Bay Area. We are an all-Mac shop — except for everybody’s second screen. Instead of purchasing dozens of Apple Cinema Displays we have had no choice but to purchase equivalent high-quality monitors by NEC, Sony, and Samsung. In fact, some of those cost even more than Apple’s Cinema Displays. Our developers use MacBook Pros with the matte screen option as well.

    As a business owner spending tens of thousands of dollars on computer equipment every year, it is regrettable that Apple’s screen hardware is so unusable that we must choose these alternate monitor vendors. In order to acquire a usable Apple Cinema Display it is only possible to find old inventory at various electronics sites or search Craigslist. That’s nuts. We think that Apple can and should do a much better job at making their screens usable for those who prefer no-glare screens or who cannot use glossy screens in their working environment where overhead lights, windows, or desk positioning prevent the screen from being read. As a company with ergonomic and occupational safety guidelines, we couldn’t possibly choose Apple (or other manufacturers’) glossy glass screens.

    For reasons now obvious, we are obliged to continue to spend our money on non-Apple screen hardware and the very limited Mac laptops with matte finish screens.

  1928. January 26, 2012 at 6:14 am

    I’ve bought a MacBook Pro due the optional matte screen, and I’ll buy an iMac as soon at such an option will be availiable. I am 55 years old, and my eyes really cannot work with a glossy screen.

  1929. 2015 John
    January 26, 2012 at 6:31 am

    I’m a graphic designer and a photographer. I cannot use a glossy screen for work.

  1930. 2016 Ben Bob
    January 26, 2012 at 3:33 pm

    I bought a 27 inch Apple display but I constantly see my own shirt and typing activities on the glossy screen. This is very disturbing and I am returning the display.

  1931. January 27, 2012 at 4:27 pm

    I’m a happy Mac Pro user but it’s time to update, and I’m considering moving to the iMac if the Mac Pro is discontinued. However, I will certainly not buy a computer with integrated screen when that screen is glossy. Fortunately, I had the option to get the matte display for my MacBook Pro. Otherwise, I wouldn’t have bought it.

    So … please, Apple, give us matte screens on the iMacs, and also for the iPhone and iPad!

    (Germany)

  1932. 2018 davros
    January 27, 2012 at 8:15 pm

    Matte screens were originally invented to solve the problems caused by reflections from screens, and were a breakthrough. Glossy screens subject users to difficulties ranging from the annoying to the disabling. Apple, bring back matte screens! Both my matte-screen laptop and desktop Macs are getting really old but I will not buy another Mac unless I can get a matte screen.

    (Australia)

  1933. 2019 FrankN
    January 29, 2012 at 10:33 am

    Apple makes such great products, keep up the good work! I am an IT professional and Apple user since 1982 also working with most of the other operating systems and computer products. I was amused when I saw the first Sony glare-display notebooks and said to myself: “Good to be an Apple user, no way that I would ever buy a computer with such an eye-killer display.”

    Then Apple also came up with this crap! Weren’t they able to keep those designers at bay in this respect when they obviously are on the wrong path? Never heard of ergonomics? To me a glare display is a literal pain to work with — eye strain and headaches.

    So far there was only one totally braindead product that Apple made (IMHO) — the round mouse that came with my blue and white PowerMac G3.

    The decision to make glossy displays only on the iMac and other Mac products, just because they look cool, is wrong!
    Apple, please stop this or at least offer the option to choose between glare or non-glare displays.

    Greetings fron Germany.

  1934. 2020 Kim
    January 29, 2012 at 10:04 pm

    I have been using my iMac with the outer glossy screen removed for about a year and it still drives me crazy to look at it. I am debating whether to buy another Mac or not even though I have used only Macs my whole life.

  1935. 2021 Robert Vasvari
    January 30, 2012 at 12:30 pm

    I am a long time Mac user (over 20 years) and this is the first time that I would buy a new Apple box (iMac 27″) but will not strictly because of the glare issue. I am over 50 now. My eyes do not focus like they used to. Screen glare causes me pain. At work I have a glossy laptop which I cannot look at. I use an external display from Hewlett Packard because I still have to get work done. Apple, this is not the way things should be.

  1936. 2022 Bruce Summers Toronto
    February 2, 2012 at 4:11 am

    I bought a 24″ white iMac in Sept 2007 AFTER the new glossy screens came out because I work in a small office with 3 large windows and can’t control reflections. I would love to buy a new 27″ iMac with a matte screen. I wonder how long Steve Jobs has to be dead before someone can bring this change about.

  1937. 2023 chris L Seattle
    February 5, 2012 at 9:05 am

    Please, Apple, offer a matte option. I’ve bought a MacBook Air last year and want to replace my old Apple Cinema display (23″ matte) with a new one. Using the glossy iMac’s at school has convinced me that I must buy a Dell or some other brand that provides a matte screen. That Thunderbolt display is nice but evidently you don’t care about your customers’ eyes.

  1938. 2024 Stephan Groen
    February 6, 2012 at 10:33 am

    Apple, please make matte displays available again for the wide range of Apple machines. The reflection from the glossy screen is driving me crazy, because I work in a lot of programs with black/dark backgrounds.

    (Netherlands)

  1939. February 6, 2012 at 7:40 pm

    The lack of a matte option for smaller laptops (13″) keeps me away from buying Apple laptops

  1940. February 7, 2012 at 4:54 pm

    I originally purchased the glossy screen because I thought it would have a realistic effect on my graphic designs in progress. Big Mistake. My eyes hurt, and my vision in general is deteriorating gradually every day I use this glossy screen MacBook Pro. I’m looking for a quick fix additive film online but I have found nothing so far. Please let me know if you know of a solution other than a new matte screen.

  1941. 2027 Michael Mathews
    February 7, 2012 at 7:59 pm

    Just installed one! ViewGaurd sells a matte finish film that works perfectly to take the gloss finish away. I just installed one on my laptop and it is exactly what I wanted. It uses static too so you dont have to compromise the integrity of your hardware. (www.viewgaurd.com, “anti-glare matte screen protector”)

  1942. 2028 firebuilder
    February 8, 2012 at 12:47 am

    I’m still using my old 2003 vintage 20 inch display in a matte finish with a new Mini and really need to upgrade. I would have purchased the large iMac if it came with a matte screen. I refuse to buy the glassy screens on any product, whether it is a computer display, a tablet, or an HDTV. My eyes can’t take it.

  1943. 2029 MacD
    February 8, 2012 at 9:28 am

    I’ve been ready for 2 years to buy a new iMac, but without an “antiglare option” I will never buy one of the glossy screen iMac’s …. or MacBook Pros. This is coming from an avid Mac user for over twenty years!

  1944. February 8, 2012 at 11:59 am

    The only reason I wouldn’t get a 27″ iMac is due to the lack of an anti-glare option for the screen. Apple knows that creative professionals are using these computers, especially with screens this size.

    I also have a disease called spondylitis that causes issues with inflammation in my neck and back. I wanted to buy the MacBook Air since it is so light and would help me travel more easily with a laptop due to the lesser weight than lugging around a MacBook Pro.

    I don’t want to HAVE to buy a 15″ MacBook Pro just because it is the lightest option with an anti-glare screen. Creative professionals have always relied on Apple to provide superior products. If anything, there should be an option on all screens Apple makes for an anti-glare upgrade!!

  1945. 2031 jerry scott
    February 9, 2012 at 7:36 pm

    I hate the Mac’s gloss screen. I love the matte finish on my 30″ Apple Cinema Display (but Apple no longer offer it) so please, Apple, offer a matte finish on all future models. Currently it is like doing graphic work on a mirror which sucks. God help you if you have to work outdoors with these screens.

  1946. 2032 Lee Shallat Chemel
    February 10, 2012 at 12:29 am

    I’m a Photoshop user working often at the pixel level to restore photos. I also composite. The matte screen is a huge benefit. I hope Apple will not abandon the graphic artists who have been loyal Apple users since the 1980s when others wouldn’t go there. Give us a 30 inch (or ok 27 inch) with a matte screen. We will happily give up the dazzle.

  1947. February 10, 2012 at 3:08 am

    Have been a loyal user of all things Mac since 1986 – 25 years. Have been working with a MacBook for the past few years and am ready to buy an iMac for my office use – but cannot due to the strain caused by the glossy screen.

    I’m a literary professional – I read 8-10 hours a day online.

    The only way for me to use the glossy screen would be to work in a cave. Sorry, I like my windows and my natural light. I have found my MacBook sadly limited to use in uncontrolled conditions – forget out of doors.

    I can’t understand why matte screens should be unavailable as nearly half the people polled say they want it. I bet more would choose it than glossy, if they could compare. Yeah, it looks less flashy in the stores – but the user experience was what Mac and Apple are all about. Or were …

    Sadly, since complaints go back to the introduction of the glossy-only screen in 2006, it’s a sign of Apple’s decadence. Apple is growing fat and greedy: it’s more profitable to produce only one screen style – and, as an added benefit (to Fat Apple) when people tire of the eye strain and limitations that accompany this esthetic ‘improvement’ – it can be discontinued in favor of the “NEW” feature (the antiglare screen!!!). We know it’s coming, since it’s currently a premium item available as an option on your highest end notebook products.

    I will buy my next Mac when Apple once again offers a matte screen version, not before.

  1948. February 11, 2012 at 9:57 am

    I am a developer and spend a fair amount of time intensely at my screen. I find that using the glossy screen on my MacBook isn’t optimal, so I connect up to an external matte monitor at work.

    I was planning to buy an iMac as I love OSX, but without a matte version, I’m forced to build a hackintosh with my own parts!

    Apple, you have lost as least three sales as I have helped other developer-friends set up their desktop hackintosh machines.

    (United Kingdom)

  1949. February 11, 2012 at 9:03 pm

    I wanted to buy Apple’s Thunderbolt Cinema Display but chose an anti-glare 27″ NEC MultiSync PA271W instead. Why would I do this when the monitor docks to a MacBook Air? I will tell you in one word, gloss.

    My MacBook Air has an anti-glare AG2 Screen Protector attached. If I thought I could do the same with similar results with the 27″ Thunderbolt display I would but that is not possible as image quality suffers.

    The solution is simple, Apple should take eye health seriously and offer anti-glare screens. It really is as easy as that.

  1950. 2036 Jackson Middle
    February 11, 2012 at 10:47 pm

    I love Apple. I have been using their Macs since 1987 – my entire adult life. But the thing I hate about Apple is their refusal to address these basic complaints about their products.

    I was sad when Steve Jobs died, but I hoped that the company would gain a little perspective and shed a lot of arrogance in terms of knowing what’s best. Why are Apple so radically against giving the customers a choice? Why can’t my iPhone do basic things (like send emails from my URL via Gmail) that my blackberry could do eight years ago?

    Andy why, oh why, will they not address this matte screen issue? I don’t have any medical issues. I just want to be able to use my computer on a bus or train or car on a bright day AND I CAN’T. Actually, I can — I just spent $250 to have my MBA upgraded to a matte screen by a specialty house. If I’m willing to spend that money, doesn’t Apple think maybe a few other people will as well?

    As a customer and an Apple shareholder, I’m disgusted with Apple.

  1951. 2037 Chan Pfan
    February 12, 2012 at 9:17 pm

    I own a web business and am in front of a screen for 16+ hours/day. So in October 2011, we decided to go “all in” on Apple and I am using a MacBook Air 11″ with the Thunderbolt 27″ display. We also bought an iMac 27″, two MacBook Pro’s and Time Capsule, AppleTV, Airplay, iPad, etc. I LOVE the plug and play with the MacBook Air 11″, crisp image, sound, etc. The Apple hardware works together flawlessly, which is why you buy Apple. It never occurred to me I’d have problems.

    The headaches have become unbearable. I’ve tried apps (flux, sunvisor), font smoothing, brightness, etc. It is too much to take and I’m thinking about dumping it. I don’t have reflection problems that I notice – I can see the screen fine, and don’t focus on seeing myself or background. But the pain is brutal.

    What am I missing? Am I the only one? Is it possibly the MacBook Air is causing these problems on the Thunderbolt 27″? Apple store guys are clueless and Apple won’t offer a Matte screen. Why not?

  1952. February 14, 2012 at 4:08 pm

    I have used a 2007 24″ iMac. Having it anywhere near a windows turns it into a mirror! Let’s hope Apple will come out with matte alternatives sometime in 2012.

  1953. 2039 Don
    February 14, 2012 at 7:47 pm

    I want to see a matte screen option for iMacs ($150), but do not believe there has to be a premium charge for a no-brainer need. The glossy screen on my current iMac is a pain in the eyes. Sorry, Apple, if you offered only matte finishes, you might find that only 10% of your customers would complain. If they have nothing to compare their glossy screens to, why would they know what their talking about when asked about their glitzy screens.

    If it costs more to make a matte screen, it’s likely only because you have to now make both. Change to matte only and likely save your customers the $150. The shine on the Apple isn’t as bright as the glare from these screens i.e. you’re not as bright as you thought.

  1954. 2040 John Graham
    February 16, 2012 at 7:24 pm

    I have posted before on this terrific petition/blog – I continue to be hopeful. And I’ve now got another petition/blog site – change.org. It’s the blog where Molly Katchpole petitioned Bank of America over the $5 fee for monthly use of on their debt card, and won. There is a newly-opened petition by an acquaintance of mine on this site. The search name: “APPLE: Start making matte screens again!” Hope you’ll sign it. The more pressure coming from different directions the better.

    Something I didn’t mention in my former post: when you enter an Apple store, note that the large flat screen Sony monitor which they always display somewhere is MATTE! Please ask the sales peeps (when/if you have the opportunity) about that little disconnect. Steve J thought matte was beautiful for a long time.

  1955. February 18, 2012 at 2:26 pm

    Apple should make mattte screens optional for the MacBook Pro 13″, not only for the 15″ and 17″ models. I’m willing to pay more for a matte screen and I’m sure other users will too. Seriously this is a no brainer.

    (Australia)

  1956. February 21, 2012 at 8:33 am

    12 hours a day in front of glossy screens is a killer – film-pros need antiglare!

  1957. 2043 Robert H
    February 21, 2012 at 1:15 pm

    I own a glossy 13″ MacBook Pro because there wasn’t a matte version available and I hate the glossy screen. It is ridiculous that it’s available for the 15″ and 17″ models, but not the 13″ model.

  1958. 2044 Steven Pletcher
    February 23, 2012 at 3:33 am

    I guess I am with the 40% who prefer matte.

    I want to upgrade from my matte 2006 iMac because I maxed out at 2 GB RAM and would like a faster processor, but the glossy screens are irritating. I get eye fatigue from the glossy iMacs. Photos are harder to work with. I shoot weddings and do quite a bit of photo work on my mac. I have a friend with a 20 inch glossy iMac and I don’t enjoy using it at all. I feel sorry for him.

    My iMac’s internal hard drive finally died 2 days ago but I am having Apple replace it. If new iMacs were available in matte I would buy one in a heartbeat. I don’t have the guts to remove the glass myself to accomplish this! I concur that Apple is making a mistake in not offering this option – even if it would charge more!

    I don’t think this is a fringe opinion – it is a personal preference that many share strongly based on their eye physiology.

  1959. 2046 Oliver Katekkou
    February 23, 2012 at 4:29 pm

    I have an iphone and an ipad, and now I want to switch from a Windows PC to an iMac but I won’t until Apple offers a matte screen.

  1960. February 23, 2012 at 10:28 pm

    Matte screen please. I just ordered an iMac, but after going to the Apple store and realizing all that glare, I’m going to refuse the package.

  1961. 2048 Jack
    February 24, 2012 at 12:21 am

    If Apple get back to making devices with matte displays it will be a great solution. I hate a glass screen on my notebook. This glass thing really hurts my eyes when I’m working. I want to buy a 27 inch iMac at my place, but then I saw this bloody type of glossy display again. Apple, make it matte, serious.

  1962. February 24, 2012 at 5:11 am

    Apple, matte screen please.

    sincerely,
    a hard-working creative professional with eye fatigue from glossy screens

  1963. 2050 dark glass
    February 24, 2012 at 5:26 pm

    I just saw a video of an English guy remove the glass front from an iMac. So here is hoping some 3rd party manufacturer will jump on the idea of a replacement for the glossy screen.

  1964. 2051 Andrew
    February 24, 2012 at 5:28 pm

    Apple, matte please. 🙂

  1965. February 25, 2012 at 12:37 pm

    Matte option for all Apple displays please.

  1966. 2053 Stephano fragogiannis
    February 25, 2012 at 7:03 pm

    Oh yes please! Matte optioon for everything, Apple! I am tired of the glare coming off my iMac and iPad! It’s a nightmare!

  1967. 2054 Mick
    February 27, 2012 at 10:34 am

    Apple, give me a matte screen anytime please. The sillyness is that Mac’s 13″ laptops only come in gloss, and it is on a laptop that you most want a matte screen. If you’re lucky you can set up a desktop to avoid light (eg windows etc) from behind you reflecting off the screen. But you usually use laptops in varying environments including outdoors, and then it is totally ridiculous to have a glossy screen.

    (Australia)

  1968. 2055 aaron
    March 2, 2012 at 2:06 pm

    This shouldn’t even need a discussion: matte screens need to be an option on every Mac.

    (Australia)

  1969. 2056 macuser
    March 3, 2012 at 7:15 am

    I just bought a MacBook Pro and want to take it back because it’s too glossy. This is a real issue with the MacBooks and the iMacs. I’ve been using an old MacBook and its matte screen is way less distracting and I like it better. I would pay $150 more for a matte/semi-glossy option on any Apple product. I won’t buy another new iMac with the glossy screen. I have a 24″ glossy and it makes a lot of work annoying, especially Photoshop. Also, I don’t want to work in the dark! I’m thinking of a Mac Mini with a second party matte monitor.

  1970. 2057 MaX
    March 3, 2012 at 11:55 am

    Apple, my money is waiting for matte displays. Or else it is time for me to switch to Windows.

  1971. 2058 Nick N.
    March 3, 2012 at 4:29 pm

    I’ve been a mostly satisfied Mac user for a number of years. My aging, matte-screened, 17-inch, G5 iMac has been very reliable, but, as I’m beginning to do more graphics and photography work, I’m looking to update soon. A larger screen and an updated processor capable of running newer operating systems would be my reasons to upgrade.

    The capability of the current iMacs would meet my needs, but the current glossy screens are unacceptable. I’ve tried them out in the Apple store, and at a friend’s, but I find them very uncomfortable to work with.

    The anti-gloss films and removing the glass panel are the only hacks I know of to make a shiny iMac usable, neither of which works very well, and both of which has downsides.

    At this point, although it falls a bit short on processing capability, my only option if I want to stick with Apple is to go with a Mac Mini and a non-Apple, stand-alone matte monitor.

    It’s hard to understand why Apple refuses to offer matte screens on all model lines and continues to ignore the concerns of so many of their (soon to be previously) loyal customers.

  1972. March 3, 2012 at 6:39 pm

    Apple, please provide matte/anti-glare as an option. Even if for a fee; just like the $50 I added to my already $2500 17″ MacBook Pro for it.

  1973. March 5, 2012 at 8:29 pm

    Apple, I am in the market for a matte Cinema Display. If there was one available at the Apple Store, I would buy it ASAP. With nothing but glossy, Apple will earn $999.00 less today than it could have.

  1974. March 5, 2012 at 11:11 pm

    Apple, PLEASE give us back a matte screen!!

  1975. March 6, 2012 at 2:07 pm

    Apple, I don’t mind paying extra for a matte screen, but PLEASE give me the option of having anti-glare for my creative team’s 27″ iMac’s.

    (United Kingdom)

  1976. March 8, 2012 at 3:20 am

    I love my iMac, I hate its screen. PLEASE PLEASE PLEASE give me matte.

  1977. March 8, 2012 at 3:05 pm

    I want to buy a 27″ Thunderbolt display, but will not as it’s glossy only! Apple sort it out!

    (United Kingdom)

  1978. 2065 Mark Underkofler
    March 8, 2012 at 8:48 pm

    Apple, make the matte an additional charge. FIX IT!

  1979. 2066 LCresson
    March 9, 2012 at 9:23 am

    With a glossy screen, I cannot get the image detail or value onscreen for 60% ink and lower correct for prepress. The 2010 MacBook Pro has reduced tone range like a Windows OS monitor. There is no software-calibration-fix for this irreversable (wrong) contrast increase of the glossy screen. Many users earn a living on Mac as visual artists – the glossy screen hinders the process. Glossy is good as eyecandy for gamers and the like. Apple needs to respect the matte standand for movie projection and widescreen TVs, if nothing else. Imagine if everything in the world was reflective and shiny. Glare reduces detail, depth perception and image recognition. Gloss-screens on computers add the same distractions that pro photographers struggle to keep out of product shots and the “flat” response of people’s preferences lacks artistic, ergonomic and health concerns.

  1980. 2067 Gabi H
    March 9, 2012 at 3:56 pm

    I will NEVER will buy any other computer with a GLOSSY screen again.

  1981. March 10, 2012 at 7:21 pm

    I will return my iMac to amazon.com, where I bought it, because I can’t stand the iMac’s glossy screen. There is no doubt that matte is far better for the eyes than glossy if you use your iMac for what it’s for: work.

  1982. 2069 Nigel
    March 10, 2012 at 11:02 pm

    I bought a Mac Mini with a Dell 27 inch matte screen. I had wanted to buy a 27 inch iMac — I still do — but never will as long as it only comes in gloss flavour.

  1983. March 11, 2012 at 1:59 pm

    Apple…

    I am eagerly waiting for the new generation of MacBook Pro, or the rumoured new hybrid MacBook Air/Pro whatever it may be. You must keep the matte screen display option. Do not phase it out. I would also consider purchasing an iMac if there was an option for a matte screen there too.

    Apple, as a top company like yourselves, you know the benefits of a matte screen, so what is the reasoning for not including it? The only obvious reason I could see is cosmetic shop display purposes, and simplicity.

    Why not develop a hybrid special screen, crystal matte? That is the future. No grainy texture. No glare. Copyright JC Smith

    (United Kingdom)

  1984. 2071 Jussi
    March 11, 2012 at 3:08 pm

    Apple, I want the 27″ Thunderbolt display with a matte display, PERIOD 🙂

    (Finland)

  1985. 2072 KSL
    March 13, 2012 at 12:09 am

    Apple, I am thrilled you have brought back the matte screen for the MacBook Pro – but I need a matte Cinema Display to hook it up to!

  1986. 2073 Rob
    March 13, 2012 at 2:27 am

    I upgraded my 2007 matte-screen MacBook Pro to a 13″ glossy screen in 2011 and couldn’t look at it for more than 10 minutes without having to stop because of migraines and motion sickness 😦

  1987. 2074 Arnaud
    March 13, 2012 at 12:21 pm

    F••• you Apple, I have had to remove the glass panel of my iMac. It’s looking cheap now, but less glossy. Probably the last Mac I buy.

    (France)

  1988. 2075 Tim
    March 13, 2012 at 7:53 pm

    I want a Mac but will never buy a glossy screen! The screen is the primary interface of the user! Apple, give us the matte option! Anti-glare stickons films are not an option. They look like crap and always have some sort of crap stuck on them. Please we are begging.

  1989. 2076 Maciej
    March 14, 2012 at 6:53 pm

    My company has PC’s, and we would love to have iMacs but we won’t buy them unless there is a matte option. Simply, period.

    (Poland)

  1990. March 15, 2012 at 1:02 am

    Sadly, the moment of truth is more than likely near. If Apple does away with the 15 inch MacBook Pro, and creates a new 15 inch MacBook Air model, then it seems likely that the new model will carry forward the characteristics of the 11 and 13 inch Air models … namely, that there is NO MATTE OPTION. That would leave only the 17 inch MacBook Pro as the last remaining Apple computer with a matte option. I guess we will know about the status of the 15 inch MacBook Pro in about 30 days or so, but I am not hopeful about the likelihood of Apple extending the matte option to the MacBook Air line.

    It is a quaint notion that the matte issue will not go away. But the fact of the matter is that Apple now makes an annual PROFIT of $25 BILLION or so, and therefore is not in the least bit concerned about the people who want a matte option … even when they are more than willing to pay for it. In truth, Apple knows that they can sell almost anything with their name on it, and have no need to chase sales by adding complexity to their production line. It was a much different story in 1996, when Apple was near bankruptcy. But not now. What continues to be most frustrating (and mystifying) is that I (and countless others) am more than happy to pay a fat premium to get a matte option.

  1991. 2078 Trevor
    March 15, 2012 at 4:20 am

    As a professional who deals with web design, photography, and videography, I find the glossy screens to be completely unuseable. Almost all my equiptment is Apple, so this is a shame that I am now forced to go with the Viewsonic brand. Apple doesn’t care about its customers, though. Their other ideas blind them to the issues like this which only affect a few billion dollars a year. Sad.

  1992. 2079 Pete
    March 15, 2012 at 5:16 pm

    I’ll stick with my MacBook Pro with two external Samsung MATTE monitors. I would love to get an iMac but I need to be looking at my artwork, not at a reflection of myself and everything behind me!

  1993. 2080 rob
    March 16, 2012 at 4:04 pm

    Apple, please give my eyes a chance. I can’t look at a glossy screen without a headache.

  1994. 2081 Patty Maccariella
    March 16, 2012 at 11:40 pm

    When more and more people figure out how bad glare is for your eyes and in general, Apple will start losing more and more market share. By then it may be too late for Apple. I refuse to buy an Apple Mac with glossy screen.

  1995. 2082 Fede
    March 17, 2012 at 12:35 pm

    Apple, please bring back matte screens. I am unable to upgrade my 4 year old MacBook Pro otherwise. I hate the idea of using a shiny screen for WORK!

    (United Kingdom)

  1996. 2083 Dave N.
    March 18, 2012 at 5:04 am

    Really hope to see the 2012 MacBook Pro with an anti-glare screen. I will buy that for sure.

  1997. 2084 Joanne Weidig
    March 20, 2012 at 5:33 am

    I have a 2006 MacBook Pro and have loved it. I often work with a window at my back, and have never had a problem with the glare. Now I need to upgrade, and on Saturday brought home a new glossy MacBook Pro 15″ and a 27″ glossy Thunderbolt monitor. BUT I am not sure now if I will be able to use the glossy screen after all and may have to return them and WAIT FOR APPLE TO OFFER MATTE SURFACES again! I am deeply disappointed, as I will never go back to Microsoft Windows again, but feel betrayed by Apple reducing my choices. My 60-year old eyes with progressive bifocals and the beginnings of a cataract are giving me enough trouble already and I don’t want to increase that by having to squint all day at a screen that is reflecting lights and sunlight back at me.

  1998. 2085 Wade Stebbings
    March 20, 2012 at 10:30 pm

    I have a 13″ MacBook Pro, c. fall 2011. Apple did not offer a matte/antiglare option for the 13″ and at the time I thought I didn’t care much. However, after using the shiny screen for several months, I have too much eye strain. I often reverse-video the screen since the amount of white on my apps and web pages is too much for my eyes, and can sometimes trigger a migraine. With a mostly-black or dark screen, the problem is only made worse. I am constantly adjusting the laptop screen to minimize reflections, which too often it is not enough. This severely constrains where I can use my laptop: back to a window is awful, and facing the window is better, but the contrast can hurt my eyes; sideways is best. At least there is an option with the 15″ – however, I’d rather have the smaller laptop for portability. I really don’t understand why Apple would make this decision. After this experience, I would never again buy a laptop with a shiny screen.

    And I overhear a lot of others grumbling about this condition. Now I have a website to point them at.

  1999. 2086 jo ristow
    March 21, 2012 at 3:56 am

    I too have mistakingly just bought a MacBook Pro. I had previously an Apple PowerPC which had a lovely matte screen. I wanted something portable. I thought I would get used to the glossy screen. However, the glossy screen is a nightmare. There is nowhere in my house where I feel I do not get reflection. If it’s not from a window it’s from a light. As I type now, I feel like I am almost looking in a mirror. It’s so distracting (light source is a window to my right hand side). In fact, I don’t believe I’ve been able to find a way to use it without some sort of reflection on the screen distracting me. As a result, eyestrain has increased ten fold. I won’t be recommending glossy screens to anyone, I’m afraid.

    (Australia)

  2000. March 22, 2012 at 12:52 am

    I get wicked eyestrain from the glossy screen … bring back matte screens. Toooooooo easy.

    (New Zealand)

  2001. March 22, 2012 at 3:28 am

    The glossy display is obnoxious because, as handsome as I am 😉 (haha), I hate seeing the reflection of my face in the monitor.

  2002. 2089 Greg Steirer
    March 23, 2012 at 2:06 am

    I’ve been holding on to my 2006 iMac (though it is now so slow as to barely function) solely because I cannot tolerate a glossy screen. The instant Apple offers a matte option for iMacs I will buy one (and I’d happily pay extra for the matte screen). Otherwise, when my old iMac finally dies, I’m switching back to a Windows PC.

  2003. 2090 kasha
    March 23, 2012 at 4:25 pm

    +1 – I am not buying an iMac unless it has a matte screen

    • 2091 Julie
      April 16, 2013 at 3:40 pm

      I am a photographer, and I spend a huge amount of time editing on my MacBook Pro laptop which has a matte screen. I would buy an iMac if it had a matte screen. The glossy screens are not an option for a professional in the visual arts.

  2004. 2092 Dave
    March 24, 2012 at 5:13 pm

    I am ready to buy a new computer and since I use Photoshop a lot I am considering buying an iMac. I have talked with a lot of my professional photographer friends who are also interested in buying an iMac but they warned me against the glossy screen. They are waiting for Apple to wake up.

    I use two or three monitors and I will not use a center glossy screen while my other side screens are matte. They will not blend right or calibrate properly. I will give Apple until May and if they don’t have one by then I will get a Microsoft Windows PC.

  2005. 2093 paul
    March 26, 2012 at 2:59 pm

    Apple, Please Please Please, give us an iMac 27″ with antiglare screen! Is the entire crowd of the web that ask for it!

    (Italy)

  2006. 2094 Chris
    March 29, 2012 at 3:43 am

    I would very much like to purchase an iMac. But I’m afraid that for me the lack of a matte screen option is a deal breaker.

    (Australia)

  2007. 2095 Austen Bailey
    March 29, 2012 at 6:59 pm

    Apple can forget another purchase from me until they bring matte displays back. Enough said.

  2008. 2096 Ariel
    March 30, 2012 at 4:27 am

    I would buy an iMac if there was an optional matte screen

    • 2097 Harriet
      April 2, 2012 at 6:15 pm

      I need to replace my Hewlett Packard PC and am definitely considering the iMac. If it had the non-glare screen, I would definitely purchase it asap!! I have problems with glare and am almost afraid that this will be a real problem for me.

      I can’t understand why Apple won’t even offer it as an extra!!

  2009. 2098 André S.
    April 1, 2012 at 1:25 pm

    Last week I ordered a new notebook and it was not an Apple. Quite the same specs as a MacBook Pro 13″ but with a matte display. I am now the owner of a Samsung Series 3 notebook running Microsoft Windows 7. And I paid only about half the price of the MacBook Pro. Yes I miss one or two applications from my Mac, but I can do everything I could do on my Mac (just with other applications).

    (Germany)

  2010. 2099 MaX
    April 2, 2012 at 4:29 pm

    It seems that there is hope:

    Apple’s redesigned 2012 iMacs rumored to feature anti-reflective glass displays
    http://www.appleinsider.com/articles/12/04/02/apples_redesigned_2012_imacs_rumored_to_feature_anti_reflective_glass_displays.html

    Maybe with the “Invisible Glass”:

    Japanese Firm Develops ‘Invisible Glass’
    http://techon.nikkeibp.co.jp/english/NEWS_EN/20111028/199970

    Amazing Invisible Glass Kills Glare Dead
    http://gizmodo.com/5854321/amazing-invisible-glass-kills-glare-dead

    ‘Invisible glass’ could reduce display glare, fails as food-in-teeth mirror
    http://www.engadget.com/2011/10/31/invisible-glass-could-reduce-display-glare-fails-as-food-in-t

  2011. 2101 Dave
    April 2, 2012 at 5:42 pm

    I concur. For once, Apple, listen to those who fund your empire.

  2012. 2102 goodmanphoto
    April 2, 2012 at 5:44 pm

    I’m not upgrading my Mac until a matte screen is an option.

  2013. April 2, 2012 at 7:47 pm

    Apple, please bring me an invisible-glass iMac this year. I haven’t complained and have been patient, so make it Phat! Make it Matte!

  2014. 2104 Melvin Kennedy
    April 2, 2012 at 8:35 pm

    I want to change from Windows 7 to Mac OSX but do not like the reflections that I see in computer stores selling Apple. If Apple brought out a matte screen iMac, I would be at the local Apple store as fast as possible.

    I am determined to replace my desktop, laptop and Wifi router with Apples products, but first want to have a computer screen that is relaxing to look at.

  2015. 2105 Michael
    April 2, 2012 at 10:22 pm

    Wow! Well, if the news item today is for real, it looks like the new IMacs will have a matte display. Here is the link:

    http://www.appleinsider.com/articles/12/04/02/apples_redesigned_2012_imacs_rumored_to_feature_anti_reflective_glass_displays.html

    And it that proves to be true, then almost certainly the cinema display will follow.

    Just why Apple has gone so many years pretending that glare was not a problem with the glossy display is beyond me. They have so many great engineers and a very smart management team who collectively had to know there was a problem with the glossy display. I mean, come on, even a mediocre high school student could see the difference.

  2016. 2107 John Ormsby
    April 3, 2012 at 4:17 am

    I don’t do a lot of photo editing and therefore the issue of improper colors is not my main (although important) reason for not purchasing a glossy screen iMac. My personal reason is that I cannot stand to see the reflections of myself, objects in the room, or sunlight from the window, in my screen. To me, these reflections are such a distraction that it makes a computer close to useless to me. This is why I rejected a new Apple display at work and continue to use my 9 year old Apple display. It is why I refused to accept a new MacBook Pro at work until my employer agreed to get me the anti-glare screen option. It is also why I am using a Dell monitor at home.

    I certainly don’t mind if Apple chooses to offer a glossy screen as long as they also offer an anti-glare version.

    As a matter of fact, I purchased my pre-teen daughter a Mac Mini instead of an iMac due to the fact that she also did not like the glossy screen.

    I have been using Macintosh computers since 1986 staring with a Mac Plus (and an Apple IIc before that). It has not been until the push for glossy screens that I have ever considered switching platforms. If I can not clearly see the screen without being distracted, then what good is a computer?

    So, Apple, please offer an anti-glare version of your iMacs (and your monitors too).

  2017. 2108 TJ
    April 3, 2012 at 5:58 am

    Apple, please dump this awful glossy screen and bring back the matte screen. My room is quite dark compared to normal rooms, and the glossy screen is already very distracting. It is a pain to look at even just for browsing let alone photo editing 😦

  2018. 2109 Thomas A. Müller
    April 3, 2012 at 7:10 am

    I await eagerly the new Macs with anti-reflective screen!

  2019. 2110 Francois
    April 3, 2012 at 7:56 am

    Apple, matte screen please! I am also a photograhper and videographer that is considering going back to Microsoft Windows 7 in a serious way.

  2020. 2111 Jesse
    April 3, 2012 at 11:56 am

    I bought a glossy MacBook Pro, and had to return it because of the headaches it gave me.

  2021. April 4, 2012 at 2:10 am

    Photographers and video editors need matte screens! We don’t all watch TV and movies on our computers!

  2022. April 4, 2012 at 3:15 am

    I have been editing film and video professionally since 1987 and have had the pleasure of working on just about every kind of machine every invented for my craft. For 4 of the past 5 years I have edited the TEDtalks on a tower, with two MATTE 30″ Cinema Displays, in order to see our high-def footage at full resolution on one monitor, and have all my other windows and timeline on the other. This system worked beautifully. Now I have a 17″ MacBook Pro, with the matte screen of course, but 17″ is not adequate. The laptop functions well, but even with the recommended dual link adaptor my 30″ Cinema Display is basically ruined for watching video accurately – there is intolerable RGB interference in all of the blacks, and I can’t see what’s really there. So I have been forced to move on to a Thunderbolt monitor while I look for a better solution. I am HORRIFIED that it does not come with a matte option! It would be NO PROBLEM to pay additional fee, but it is UNACCEPTABLE not to even have the matte option.

    I refuse to work my 16 hour days in a totally dark room and, other than that, I am looking at myself ALL DAY, not at my video. If I wanted to look in the mirror while I was at work, I’d go to the darn ladies room. I don’t know a single professional in video, film, design, or photography who can do their work with a glossy screen. Now I am researching third party adaptors, and praying that some clever company will see the wide-open market for matte Thunderbolt-compatible displays and cash in on it, allowing me to give them my money in order to get my monitoring needs met.

  2023. 2114 Steve Brehaut
    April 5, 2012 at 6:48 pm

    I’m looking forward to a new Apple but not if I have to take a Glossy screen. No way!

  2024. 2115 Alex Friedman
    April 6, 2012 at 3:29 pm

    I would love a new iMac but find glossy screens too annoying — Apple, please give your customers a choice. My Built-To-Order 15″ MacBook Pro with the non-glare display is excellent.

  2025. 2116 Ari Arapostathis
    April 6, 2012 at 8:53 pm

    We academics need matte screens!

  2026. 2117 andy
    April 7, 2012 at 3:41 am

    Today I went to the Apple Store with the intention to buy a desktop computer – my first Apple computer ever after knowing the brand since 1988. Today I was ready to be very flexible on the configuration of the computer to buy it. Within minutes in the store I was asking a sale associate for non-shiny screens (I had not read anything on the topic. That was my own reaction). “Not available for iMac”. Anything else would have been ok but that was a deal breaker. I will not buy an Apple computer.

  2027. 2118 Liza Jackson
    April 7, 2012 at 4:33 pm

    I have wanted to switch to Apple for a few years, but didn’t want to pay that kind of money for a glossy screen. I am a title professional, and run title on minerals back to the 1800’s in a spreadsheet format. I also work 16 hour days and have had frequent headaches ever since I had to replace my old Compaq matte laptop with a glossy screen Asus. Yes, still a glossy screen, but I decided if I had to go glossy, I wasn’t going to pay a fortune for it, as I would just wait until Apple came to its senses and offered a matte screen again. Sure, I still watch movies, too, but I actually watch them on my Acer matte screen monitor and find the colors and the monitor in general are much better than a glossy screen. If Apple begins to offer matte, I’ll switch!

  2028. 2119 laurie constant
    April 7, 2012 at 11:09 pm

    URGENT. Matte screens or we jump ship. Apple, how you could think that a glossy mirror would do for serious graphic work?

  2029. April 9, 2012 at 10:34 pm

    Apple, from your loyal customers, Max Baker of Charlotte, NC here, look me up in your system… PLEASE we NEED Anti-Glare screen option on our 27″ iMacs. I sign.

  2030. 2121 John Hazlewood
    April 10, 2012 at 7:28 pm

    I’ve been looking to trade in my matte MacBook Pro to a speedier, larger (though, obviously, less portable) iMac for a while now. We’re in the midst of moving, and I find myself thinking, “I need to find a place where, if I get an iMac, I can place it ‘just right’, so the glare on the screen won’t bother me … Somewhere where any light will only be in front of me …” Yes, glossy screens are beautiful, both aesthetically and in their vivid colors. My problem, however, lies in the practicality of it all.

  2031. 2122 PS
    April 11, 2012 at 5:17 am

    I am very disappointed with the glossy screen and want back the matte screen that my previous MacBook Pro had!

  2032. 2123 yerusman
    April 11, 2012 at 1:10 pm

    I’m waiting for the new iMac to be released – never have worked with a glossy screen but would prefer a matte one.

  2033. 2124 Ramon
    April 11, 2012 at 1:37 pm

    I’ve been waiting for years to buy an iMac, just because it has a glossy screen … how can Apple ignore so many people requesting matte screens?

    (Switzerland)

  2034. 2125 lg
    April 11, 2012 at 7:33 pm

    Yes, very true … need matte option. I hate the glare.

  2035. 2126 Nl
    April 12, 2012 at 2:36 pm

    I’ve been holding off buying a new Mac for two years, waiting for a matte option please, Apple.

  2036. 2128 Melissa
    April 13, 2012 at 2:23 pm

    Apple, please mattify my iMac!!!

  2037. 2129 Scott Deagan
    April 15, 2012 at 8:19 am

    A couple of years ago I purchased a Sony Vaio VPC-F11S1E/B instead of a MacBook Pro. There were two determining factors for my purchase:

    1. The Vaio has a full-HD matte display.
    2. The Vaio has a ‘#’ symbol on a standard layout keyboard (the kind I’m used to).

    Now I’m thinking of purchasing a new laptop, and although I like the MacBook Pro, I feel compelled to go with a Sony Vaio SE with it’s non-glare full-HD display.

    Please Apple – provide a matte screen option for your products!

  2038. 2131 Mike
    April 15, 2012 at 3:44 pm

    I’m waiting for a 27′ iMac with a matte finish, before I replace my 2010.

  2039. 2132 donnie
    April 17, 2012 at 1:10 am

    A matte screen is a must. Simple as that.

  2040. 2135 Zach
    April 18, 2012 at 3:31 pm

    Although I like the glass for ease of cleaning, I would gladly give that up if I didn’t have to contort my body and squint my eyes to see what’s on the glossy screen. The glass is great; the reflections are unbearable.

  2041. 2136 B Peterson
    April 18, 2012 at 9:06 pm

    If the iMac had a non-glare screen I would buy one today! Seriously! I just looked at a friend’s iMac thinking about buying one, but no way with a glossy screen.

  2042. 2137 Jeff
    April 18, 2012 at 10:14 pm

    The environment I work in requires a non-glare screen. I really would like to get an Apple display, but that is just not possible until they provide the option for a non-glare screen. Other makers of monitors provide this product and Apple will simply continue to lose valuable business to them until it responds positively to this requirement.

    • 2138 Bodie
      April 19, 2012 at 12:36 am

      I purchased a Samsung 23″ non-glare monitor several years to go with my Mac Pro. I love it. I’ve emailed several Apple execs regarding matte screens across the board. Of course, I received NO replies. They seem brain dead to this subject. And so folks like me will spend their money elsewhere.

  2043. 2139 Juan
    April 19, 2012 at 7:41 am

    The glossy stuff is preventing me today from buying one 24″ iMac and two 27″ Thunderbolt Cinema Displays. Seriously I can’t spend that kind of money on mirrors that won’t allow me to work properly.

  2044. April 19, 2012 at 3:58 pm

    It is 2012. I work on a 2006 27″ iMac because it has a matte non-glare screen. I bought it refurbished from Apple in 2008 only because of its matte non-glare screen for photo proofing and editing. It is way maxed out and should have been replaced a good year or two ago. Until recently, I have been waiting very patiently for Apple to finally offer another matte non-glare screen. APPLE, PLEASE OFFER A MATTE NON-GLARE SCREEN OPTION ON YOUR NEW UPCOMING iMac RELEASE. If so, I will only love you more.

  2045. 2141 Billy
    April 19, 2012 at 11:54 pm

    Apple, please get the matte screen back! I’m not buying a TV. I want a computer I can design on. And I can’t design when I see everything around me in the monitor! I’m paying a lot of money for a quality computer, only to have to then buy an anti-glare solution to add on to it!

  2046. 2142 Chris
    April 21, 2012 at 3:06 pm

    Apple please include a MATTE option for all computers. Would love the 13 inch MacBook Pro, but for so long I have not bought it, because of the glossy-only issue. On the other hand 15 inch MacBook Pro is too large. I do not understand why this matte option is not available for ALL models. Matte would be perfect to improve working in different light conditions and avoid reflections.

  2047. 2143 Chlaus
    April 22, 2012 at 9:33 am

    I used a 24″ matte-screen iMac and now own a new 27″ top model, glossy iMac. I was very worried about the glossy screen but the old iMac just faded away. Now, after using the glossy-screen iMac for 6 months, I have come to the conclusion that it just plain ruins your eyes day by day. I first thought the glossy screen is not as bad as I thought it to be, as long as one puts it exactly at the right place, which is a limitation too. But now I am going to buy an Eizo matte monitor and put it beside the iMac (unbelievable but true!).

    There are rumours about new iMacs which have anti-glare screens though and once more I’m dammed to wait. I think we should sue Apple for ruining our eyes day after day – that would be probably the only way to get the attention of the responsible managers. Steve Jobs was stubburn, we all know that, but the new guys seem to be dumb alike (sorry Steve 😦

  2048. 2144 sukh
    April 26, 2012 at 2:50 pm

    Please, Apple, make an antiglare screen because I hate glossy screens. Very bad for eyes.

  2049. April 27, 2012 at 1:52 am

    I’m a freelance graphic designer who has a 27″ iMac at home and a 30″ Apple Cinema Display at work, paired to a Mac Mini. The only reason my business partner and I don’t use iMacs at work is because of the glossy display. It is virtually impossible, in my opinion, to do any image editing work on a glossy screen short of working in a completely darkened room. I limit weekend work on the iMac at home to “general” design work –nothing that involves working on images.

    I hope Apple will listen to its customers and give us the option to purchase matte displays on their next generation of iMacs.

  2050. 2147 Johan
    April 27, 2012 at 6:40 pm

    I’m waiting for the new MacBook Pro, and honestly hope there will be a matte screen standard. When you work with images and photos, I don’t see how you can love a glossy screen.

    (Belgium)

  2051. April 28, 2012 at 12:03 am

    I have an iPhone (shiny) and a MacBook Pro (matte). The MacBook Pro is matte because I travel and have no control of the lighting conditions where I have to work. A shiny screen means that you have to arrange lighting to avoid getting sick of the sight of your own face! Not to mention eyestrain from peering through the reflections.

    The iPhone is OK as long as it is held in the hand, because you automatically tilt it to avoid reflections, but is not useful when in a holder. Used as a GPS SatNav it is useless on a sunny afternoon. Back to the old TomTom.

    (Australia)

  2052. 2149 Aad van Vliet
    April 29, 2012 at 12:00 pm

    I have a MacBook Pro with a matte screen and love it! As soon as the iMac has a matte screen I will replace my 5 years old Mac Pro with it.

    (Netherlands)

  2053. 2150 Bob Callaway
    April 30, 2012 at 10:22 pm

    I really hope the recent rumor is true, that Apple will offer matte displays again. I need to replace my iMac (which has a matte screen), and I’m repelled by the glossy screens I see in the Apple Stores. Actually it suprises me that so many people tolerate these glossy screens. If Apple offers an updated Mac Pro and a 24″ or 27″ matte display, I’ll be buying immediately.

  2054. 2151 joe foresti
    April 30, 2012 at 11:32 pm

    No more gloss on anything connected with PCs and TVs. Also let’s have squarer displays, no more 16:9 ratio.

    (United Kingdom)

  2055. 2152 John Perez
    May 1, 2012 at 11:49 am

    I don’t know of any Pro user who prefers glossy screens. Apple, on selected iMac systems can we please have a built-to-order option (as on the MacBook Pro) for matte screens.

  2056. 2153 nic
    May 1, 2012 at 4:27 pm

    +1 for a Matte screen! I won’t make a purchase until it is brought back!

  2057. 2154 Dani Wray
    May 1, 2012 at 5:33 pm

    My iMac has needed replacing for two years, yet I have not done so because I cannot tolerate the glare and reflections on the current iMacs offered by Apple. As soon as an anti-glare option is made available, I will purchase it. I have always been impressed by Apple’s support for universal access, but I do not understand why Apple chooses to ignore such a large component of their customer base; those that cannot focus their eyes through the glare and reflections. I am willing to pay extra for the matte option.

  2058. 2155 SC Norman
    May 5, 2012 at 1:41 am

    Please, please, matte Cinema Display with Thunderbolt – Please Apple Please.

  2059. 2156 Kris Frank
    May 5, 2012 at 5:33 am

    I am a keen photographer and find it difficult to see and edit photos accurately using a glossy screen. I have a MacBook Pro with a non-reflective high resolution screen and that’s great, but I would like to buy a Thunderbolt Cinema Display when funds allow, but will not consider this until it has a matte option too. If my present second hand monitor dies before Apple matte monitors are available, I will get a 3rd party one – simple as that! It would also be really great if the MacBook Air and iPad had this matte option too.

    There is even a local photography print company, near where I live, which advises all its customers against buying Macs in general because of the reflective screens. That view saddened me, as I do not want Apple to lose its reputation for excellence among creative professionals, but this is what, it seems, is already beginning to happen.

    I hope Apple will extend the availability of such an important option such as the matte screen, whether for photographers, for workers to minimise eye-strain, or for people with visual impairment who find matte screens easier to see, or even for people who just don’t like glossy things for aesthetic reasons.

    Keeping minorities of customers happy (as well as attracting new ones), is important for every successful company – because minorities added together make a majority.

    And a sizeable minority – it seems from talking to those in my Mac User group and to other Mac users I meet – would really appreciate extending the non-reflective screen option across the range (that is iMacs, iPads and MBAs as well as the Thunderbolt display).
    Thanks.

  2060. 2157 Vicki sharp
    May 6, 2012 at 1:49 pm

    I definitely want a matte screen option or anti-glare option on the MacBook Air as well as the iMac. I own a matte screen 15″ MacBook Pro. I have told my friends who want to buy the Mac Mini to go with a LG Anti-Glare external screen. Why can’t Apple bring back the Matte or Anti-Glare option?

  2061. 2158 Howard Shirley
    May 6, 2012 at 8:32 pm

    My beloved matte-screened iMac died earlier this year, and the main reason I have hesitated to replace it with a new one is the blasted glossy screen. It may look pretty to the average home user, but to a professional who expects to work in front of the screen all day, it’s a disaster. I am a writer who also needs to do the occasional graphics bit or page layout as well as review videos and other materials as part of my work. My office has a large window directly behind my desk; I am completely unable to do my work with a glossy, reflective screen. I have not upgraded to a new machine because I could not get the screen I need. Now I have to upgrade. I can delay for a while, but I hope the rumors of non-reflective glass coming to the iMac prove to be true. While some casual users may say they prefer the “pretty” shiny screens, those users are not operating out of either experience or informed preference; they will, in fact, be just as happy if not happier with a matte screen. A matte screen certainly won’t make them *not* purchase an Apple product— they don’t actually *care* about the screen — whereas the opposite is in fact true for informed and experienced computer users.

    Respect your professional base, Apple, and bring back the matte screens.

    — Signed, an Apple customer since 1984 and shareholder since 2005.

  2062. 2159 Andreas
    May 8, 2012 at 6:26 pm

    I know hobby users like the glossy display because all is so beautiful and colorful, however, every pro user hates glossy displays because eyes get tired earlier and you have to place it in different positions to avoid light glare.

    I will not buy another iMac without a matte display. I love my matte display from the 2006 white iMac, and I would love to see it on the late 2012 version. I would buy it immediately…!

    (Germany)

  2063. 2160 Bernardo Machado
    May 11, 2012 at 6:10 pm

    Apple, don’t make me buy a nice iMac to take off the glossy glass/policarbonate protecction please. Just add the matte option! Makes absolute sense for pros.

    More and more, vast numbers of people are spending a lot of time in front of their screens! Apple, why not make it easier on their eyes? Go matte, boys! Apple, we love your products, but we have tired eyes!!!

  2064. May 13, 2012 at 7:14 pm

    Apple, please offer matte screens!

    (Canada)

  2065. 2162 Joël
    May 13, 2012 at 8:54 pm

    It’s been two years since I’m ready to invest in a new iMac. But you know what, there’s one thing that stops me from doing so and it’s the glossy screen. It’s just not right cos it’s not convenient at all if you want to do some real work. I think Apple, by wanting to be too much fun, has forgotten that there’re also people out there doing some serious work with those machines. Sure those glossy screens look nice – and I too have been tempted by the “shiny Apple” – but I’ll definitely won’t bite into it!

    (France)

  2066. 2163 MaX
    May 14, 2012 at 5:22 pm

    There is hope:

    “One report claimed last month that the new iMacs will feature anti-reflective displays.”

    Benchmarks hint at next-gen Ivy Bridge MacBook Pro, iMac
    http://www.appleinsider.com/articles/12/05/14/benchmarks_hint_at_next_gen_ivy_bridge_macbook_pro_imac.html

  2067. 2166 Lance Bellers
    May 15, 2012 at 7:38 am

    Apple, please give us a matt option.

  2068. 2167 frinfl
    May 15, 2012 at 11:15 am

    I’m ready to buy a non-glossy screen iMac now, I have been waiting three months for the new iMacs but no matte screen on iMacs so far. Apple, get it on those screens now.

  2069. 2168 Nobby Pop
    May 16, 2012 at 12:36 pm

    I’m about to buy a new computer, in addition to my MacBook Pro and my Mac Mini. If an option for a matte display would be available I’d order in an instant. Currently, there isn’t – so I’ll wait or buy a different one until there is.

    (Germany)

  2070. 2169 VS
    May 17, 2012 at 6:28 am

    I’m not buying new Mac – can’t stand glossy screens!!!

  2071. 2170 Robert
    May 17, 2012 at 6:41 am

    Someone said in Germany that employers are required by legislation to provide matte screens for their workers.

    Editor’s note:

    See http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31990L0270:EN:HTML

    Paragraph 1 – “The screen shall be free of reflective glare and reflections liable to cause discomfort to the user.”

  2072. 2171 Aye Aye Strain
    May 18, 2012 at 6:41 pm

    Apple, please, please make sure there is an anti-glare option on the new 2012 MacBook Pros. I was just about to buy Mac after years using Microsoft Windows laptops. Now Samsung’s high-end laptops have non-glare screens, so why not Apple’s?

  2073. 2172 Chiu Lee
    May 19, 2012 at 2:30 am

    I’d buy an iMac, but only if a matte screen is available. I can’t stand reflections on glossy screens. Very happy with special order matte screen on 15″ MacBook Pro.

    (Canada)

  2074. 2173 DK
    May 22, 2012 at 1:07 am

    Apple, PLEASE offer matte screens for the iMac and Apple Cinema Displays! Please don’t force me to buy a PC after being a loyal Mac user since the 1990’s!

  2075. 2174 M
    May 22, 2012 at 7:35 am

    The current glossy iMac screens are absolutely useless for professional imaging usage, simple as that. There’s obviously a huge demand for it. Why push people toward buying products from the competition? Dumb Apple, dumb.

  2076. 2175 Jerome Olivier
    May 22, 2012 at 3:49 pm

    I don’t like the use of glass on the iMac screen. I’m tired of fighting my iMac. Apple, please offer a matte option. The 30″ Cinema Display was such a great monitor.

    (Canada)

  2077. 2176 Priya Carey
    May 24, 2012 at 2:17 am

    I will not buy another Mac unless it comes with a matte screen. I am currently receiving treatment from an eye specialist for problems that started when I upgraded my computer to a glossy screen.

  2078. 2177 Marcus
    May 24, 2012 at 6:26 pm

    Please sort it out Apple – start listening to your customers and bring out a matte screen SOON! – while you’re at it could you stop being such blatant capitalists and upgrading your OS needlessly so often leaving your customers with little choice but to upgrade their other software (which they rely on to make a living) to stay compatible. Many thanks. Muggins.

  2079. 2178 Bodie
    May 26, 2012 at 4:21 am

    I just read this article on Mac Daily News about a Mac Pro petition. Wouldn’t something like this be applicable to us Matte Screen proponents?

    ‘We Want a New Mac Pro’ petition gathers steam

  2080. 2179 Guido Tweepenninckx
    May 28, 2012 at 2:13 pm

    Save money and don’t put glass in front of the non-glossy LED screen.

  2081. 2180 Jim Lemass
    May 30, 2012 at 1:42 am

    Apple, save our eyes, give us matte screens or give us death. Actually we’d really prefer the matte screens and not so much the death thingy.

    Thanks

    James L

  2082. 2181 Yolanda
    May 30, 2012 at 9:22 am

    What I find really ironic in all of this is that, back then, you had to pay extra for a glossy screen – now you have to pay extra to get a matte screen! (if you have that option).

    It is ridiculously stupid to have a glossy screen. You see every reflection (incuding your own!) which makes everything difficult to read.

    (Belgium)

  2083. 2182 yina h.
    May 30, 2012 at 3:01 pm

    I would also like a monitor that is not glossy! My eyes are going blind with it!!!!!

  2084. 2184 elka
    June 1, 2012 at 12:25 am

    New iMacs coming out soon… Apple, please add a non-glossy option! That might even fix the yellow stains on the current iMac screens. Unforgiveable for a computer in that price range.

    And also give us users a replaceable storage option. Don’t want to send the whole machine for a simple HDD/SSD failure.

    Thanks for listening.

    A non-imac user.

    (New Zealand)

  2085. 2185 Richard
    June 2, 2012 at 2:55 am

    Hoping for matte screens in the new iMacs. We need to replace our old white iMacs and will go with Mac Minis and Dell matte monitors if needs be.

  2086. 2186 Linh
    June 3, 2012 at 7:41 pm

    I will not buy the new iMac unless it is matte and antiglare.

  2087. 2187 Chris
    June 4, 2012 at 7:34 pm

    I use only matte screens especially for photography.

  2088. 2188 Seth
    June 4, 2012 at 7:35 pm

    One more for matte monitors.

    -Seth

  2089. June 4, 2012 at 7:52 pm

    +1, will not buy another glossy Mac display.

  2090. 2191 Charles
    June 4, 2012 at 8:54 pm

    Still using a 23″ Apple Cinema Display (older matte version). If I have to buy a new monitor before Apple fixes this, I will be looking at other brands. Can NOT stand to deal with a glossy screen. So please fix this, Apple. You can also voice your opinion to apple directly here: http://www.apple.com/feedback/

    Bring back matte!! Or better yet, offer both so we can have a choice.

  2091. 2193 Chris Bruno
    June 4, 2012 at 9:08 pm

    I want a Matte iMac!!!

  2092. June 4, 2012 at 9:20 pm

    I sit in front of my Mac all day doing photo editing. While I can tolerate a glossy screen on my iPad, it simply is unacceptable for me on the desktop. I have not used an Apple monitor since they became glossy-only and when I replace my current NEC 30″ monitor, it will likely be another NEC, unless Apple can produce something to match it, with a matte screen.

  2093. June 4, 2012 at 9:44 pm

    Last year I was forced to replace my company’s three non-Intel computers in order to upgrade software. Refusing to buy glossy screens, I sought out and purchased used-units from the last year the matte screen iMacs were made. As much as I would love to have new models, I feel betrayed by Apple’s intransigence towards its users. I learned personal computing on a Lisa – I’ve been a loyal Apple customer ever since. How about Apple showing a bit of appreciation for all the creative people in the world who bucked the IBM trend and saved the brand that is now the most popular and profitable.

  2094. 2196 DF
    June 4, 2012 at 10:07 pm

    I would buy an iMac if there was a matte screen.

  2095. 2197 Drew
    June 4, 2012 at 11:09 pm

    +1 for matte. It’s the only screen!

  2096. 2198 Scott W.
    June 4, 2012 at 11:13 pm

    Apple – Please revise your thinking on the non-offering of a matte screen. The consequence of that approach is neither good for the consumer (all of us out here) nor Apple, as many are considering leaving your brand for another. Please, in your forward thinking vision of our work & living spaces, take note of all these customers’ requests and add a non-glossy option on all computer products and monitors. We want to Buy!, so please don’t push us away!

  2097. 2199 Ross
    June 5, 2012 at 12:52 am

    I’m writing from my matte-screen MacBook Peo. I have a work laptop that is a Mac with glossy screen, and I can’t even describe how much I wish it were matte. Thankfully, I do have an external matte monitor at work, because there is NO WAY to get rid of all the reflections in an office environment. But for my personal use, I refuse to buy a Mac that has a glossy screen. Apple, if you want to succeed in the enterprise environment, you need to provide more matte screen options (e.g. iMac) and you need to update the Mac Pro with Thunderbolt and a modern processor.

  2098. 2200 Wild Buff
    June 5, 2012 at 12:53 am

    The glossy screen design on current iMacs (and iPads/iPhones for that matter) is purely an aesthetic choice that Apple made regarding the design of its products. The first thing I do when I get a new iPhone or iPad is to slap a matte finish screen protector on it. Without that, the fingerprints alone will make you nuts. In my home office/studio, I have been driven to keep the window shades down all day since the glossy screens on my desktops make my head pound. I have M.S. and the bright glare can put me in a photophobic tailspin ending with a multi-day migraine! At least my MacBook Pro’s can be custom ordered with matte screens – so there is some relief when traveling – that is, until Apple pulls that option when they release the high resolution retina displays on their notebooks … then I’m sunk.

  2099. June 5, 2012 at 4:14 am

    What? Less than 2,200 signatures? This petition needs to be blasted, Facebooked, Tweeted, Pinned, the works! There’s a huge Apple base out there to move this along. I’ve already shared this twice. C’mon people, you need to post this on your walls, Twitter, your blogs.

  2100. June 5, 2012 at 9:16 am

    A matte screen is mandatory when you work with a laptop that you bring everywhere and don’t control the lighting conditions. It’s not fair to pay an additional price to get matte instead of a glossy screen.

    (Belgium)

  2101. 2203 Casper
    June 5, 2012 at 9:35 am

    I’m just sitting in front of my Mac Pro’s matte 24″ Cinema Display. I want to update my Mac Pro (Woodcrest) since it does not support Lion 10.7 (Apple please update the Mac Pro soon) and will keep my old matte display if Apple does not make new matte displays available. After more than 25 years buying Appple stuff (started with Appple IIc) I even will consider buying a new display from another brand. I also use an old white MacBook with matte screen, and will change it soon, but only for a matte screen MacBook. However, I prefer a 13″ above the only matte-available 15″. Same reflection problems with the iPad (first generation) and the iPhone 4. Please Apple listen to your loyal customers.

  2102. 2204 Andrew F
    June 5, 2012 at 10:05 am

    Sadly Apple are only interested in I-phones rather than their computer users now. And Apple “listening to their customers” … That would be a change of tack!!!

  2103. June 5, 2012 at 10:58 am

    Yes, I want the possibility to choose a matte screen when buying my pro hardware.

    (France)

  2104. June 5, 2012 at 6:12 pm

    We have 20 stations in our studio all with Microsoft Windows and all with matte screen. If Apple updates the Mac Pro and matte Mac Display, we are eager to upgrade all our workstations into Mac. That means, we need 20 topped up specs of Mac Pro and 40 Mac displays with matte finish. If we are not hearing from Apple soon, we will be just upgrading to Microsoft Windows workstations again.

  2105. 2207 Peter
    June 5, 2012 at 8:49 pm

    In an office where there is a lot of sun when I am there, reflective screens render a computer virtually useless no matter what direction you have the screen pointing in.

  2106. 2208 Geoff Callender
    June 7, 2012 at 7:01 am

    For 3 years now I have put off upgrading my 6 year old white-bodied iMac. I’ve been eager to upgrade to the newest, biggest, fastest iMac model, but I just can’t while it has a glossy screen. So many times now I have walked away from the showroom disappointed.

    To me, the strain of working with a reflective screen just isn’t worth it. Sometimes the reflections obscure your view, sometimes they mess with your visual focus, sometimes they’re just plain distracting. And they’re forever a pain to compensate for in a room where the light changes throughout the day.

    Apple, please, please bring back a screen as good as the superb as the matte one of the white-bodied iMac.

  2107. 2209 k1point618
    June 8, 2012 at 6:39 pm

    I really really really want a matte screen … it’s so so so much better for everything. Shouldn’t that be obvious?

  2108. 2210 Martin Schneebeli
    June 10, 2012 at 6:31 am

    I would immediately change from my quite new 13″ MacBook Pro to a matte screen.

    (Switzerland)

  2109. 2211 Per
    June 10, 2012 at 1:19 pm

    I really like Apples hardware in general. BUT it is ridiculous that Apple refuses to listen to all the professionals out there in this regard. It should be a no-brainer to deliver matte display options for the entire series of MacBooks and iMacs/Cinema Displays. I have always chosen matte displays when possible. It is very important for longer work sessions etc. I would immediately buy several new Macs (Air and iMac) if just Apple listen to the customers here. Talk about buy signals… 😉

    (Sweden)

  2110. 2212 Simon
    June 10, 2012 at 2:54 pm

    I have started slowly to convert from PC Windows to Apple products. Bought only iPhone, iPad, iPod – using all of them with anti-glare screen protectors. Want to buy a MacBook Air and probably some of the others, but can’t stand to use the shiny screens. Will wait till Windows 8 is released – if Apple does not start making matte screens for their computers by that time – just will continue with Windows PCs. All my computers are old and to be replaced – 4 of them.

  2111. 2213 Ball
    June 10, 2012 at 9:03 pm

    There ought to be a general “Apple, stop pissing on your Pro users” petition – Xserve, Final Cut Pro – and now I hear Apple are dropping the 17″ MacBook Pro? Say it ain’t so, Apple.

  2112. June 10, 2012 at 10:18 pm

    I’ve used Macs for 23 years now and I expect to for the indefinite future, but I will never use a glossy screen unless it has an anti-reflection coating on it to cut the horrific reflections caused by not one, but two uncoated glass surfaces – there is the shiny surface of the LCD itself adding another four percent, minimum. Twelve percent total reflection at zero degrees incidence (perpendicular) is huge and simply ruinous of the viewing experience. The older displays which I use now are a single matte surface, reflecting a total of four percent in a very diffuse way, which in moderately low light is fantastic. But the harder glass surface is a benefit and the black bezels are pretty. The trick would be to bond the LCD to the inner surface of the glass with an optical cement, then to AR coat the outer surface, to obtain a total reflectance of under one percent, albeit with a glossy/specular pattern. That would look awesome. As would a more diffused version of the same thing (the outer surface not microscopically smooth).

    The current iMac screens and the 27″ standalone display are completely intolerable.

  2113. 2215 Markus
    June 11, 2012 at 4:34 am

    so entering a reply means I am listed on the petition? Where can I sign it otherwise? I really share your opinion and would immediately by a new iMac 27″ with a non-glare display

  2114. 2216 Michael
    June 11, 2012 at 7:18 am

    Well, tomorrow’s WWDC Conference 2012 is the moment of truth. A new generation of Apple hardware will be released. So we will see if the geniuses at Apple – who collectively have designed and built some incredible products – have finally figured out the obvious … that glossy screens are near worthless for anyone spending hours in front of them.

  2115. 2217 MaX
    June 11, 2012 at 7:30 pm

    The WWDC 20012 Keynote is over and both the new MacBook Air and MacBook Pro have the HORRIBLE glass displays. Apple should get this clear: no matte display, no purchase at
    http://www.apple.com/feedback

  2116. 2218 Trevor
    June 11, 2012 at 11:14 pm

    I just saw the 2012 MacBook Pro and was heavily considering replacing my MacBook Pro 2007 model (I’ve been looking forward to this for YEARS now) with the retina 2012 model when I realized there is no matte option … Seriously Apple? Windows 8 is coming out soon, and when it does come out I will likely not buy Apple for the first time in FIVE years (with help from Adobe’s awesome programs I’ve invested in which are now cross-platform!)

    I own a Mac Pro 12 core, an iPad, an iPhone and even a few iPod’s, but as I am a professional designer I simply cannot afford a cheap, gimmicky glass screen (and let’s face it, nobody wants this despite so many THINKING they want it) – Instead I need something that doesn’t show what’s behind me, but instead focuses on what’s in front of me – my laptop and my work! Seriously, Apple, get your heads out of your rears and realize you are alienating the very people that originally made Mac’s popular: designers, videographers, photographers, etc. I totally get the glossy screens for touch-capable devices, but get this crap off the Mac’s – offer us a matte option!

    Apple is slipping, at this rate they are headed for a bad place. I would not hold stock in this company at this point. These little mistakes are starting to pile up (5 years ago I had NOTHING but great things to say about Apple; today I have a long laundry list from the STILL non-existent Thunderbolt support on their flagship Mac Pro product, to the junky glossy screens, to the giant flops with Final Cut Pro which led me to my new favorite editor: AVID!

    Just like Facebook, Apple are visibly slipping in major ways not yet seen by the public. It’s only a matter of time unless they turn it around, and I see nothing but patterns so far which indicate this is definitely not happening.

  2117. 2219 Mike
    June 12, 2012 at 2:49 am

    +1 Need non-gloss before purchasing this upgrade.

  2118. 2220 Dirk Gründemann
    June 12, 2012 at 8:01 am

    One more for matte displays.

    Dirk
    (Cologne, Germany)

  2119. 2221 Glynn
    June 12, 2012 at 8:52 am

    I detest gloss screens for computer work. Apple, please ditch them – they make no sense whatsoever.

  2120. 2222 J Designer
    June 12, 2012 at 9:05 am

    I entirely agree with the above post. @ Trevor, well said. I find myself in almost the exact same position. Big let down.

  2121. 2223 jebster
    June 12, 2012 at 10:50 am

    Totally supporting this. I work all day on my PowerBook G4. Next to me, my wife complains about her recent MacBook glossy screen all the time! I’m actually ready to buy a matte Microsoft PC now that Apple has revelead its new range at WWDC 2012, and it’s still glossy.

    (France)

  2122. 2224 Alex
    June 12, 2012 at 12:32 pm

    MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE! MATTE!

  2123. 2225 Sika
    June 12, 2012 at 12:35 pm

    Gloss screens are the work of the Devil.

  2124. 2226 Spencer
    June 12, 2012 at 1:12 pm

    Definitely on board. Let’s get those matte screens.

  2125. 2227 Pgoodwin1
    June 12, 2012 at 1:16 pm

    Please Apple – provide a matte screen option for every device. The glossy screens are awful inside and out. The only thing I don’t like about my iMac, and my iPad are the terrible glossy screens. We don’t use these devices in dark rooms.

  2126. 2228 Vincent
    June 12, 2012 at 1:18 pm

    Would love a matte screen on my iMac. Not buying a new one untill this is an option.

  2127. 2229 Henry Ledgard PhD
    June 12, 2012 at 1:51 pm

    I have the older 30″ matte display and love it. The glossy screen hurts my eyes.

  2128. 2230 Pedro Quintero
    June 12, 2012 at 2:08 pm

    Please bring the matte screen back!!! You can not wonder how difficult it was for me to buy a different-brand display for my Mac Pro. So Mate it is. BRING IT BACK!

  2129. 2231 Pedro
    June 12, 2012 at 2:38 pm

    Every two or three years, I buy a new MacBook. All of them have been anti-glare screen. No glossy for me nor any of my family members.

  2130. 2232 John Zendar
    June 12, 2012 at 2:48 pm

    I am an Apple fan, but my eyes needn’t hurt, so, Apple, please provide matte screen across the board.

  2131. 2233 Diane Thies
    June 12, 2012 at 6:16 pm

    I had to buy a Mac Mini and a LaCie monitor – actually, I’m very happy with the LaCie monitor, so Apple may have just lost a customer. But I would really love a new iMac with a MATTE screen!!

  2132. 2234 steve
    June 12, 2012 at 8:02 pm

    no matte
    no 17″
    no deal

    Windows 8 here I come …

  2133. 2235 Bryan Ischo
    June 12, 2012 at 10:21 pm

    I was excited about the new MacBook Pro’s (2012) display until I read that it is glossy-only. I went from absolutely, positively, definitely ready to buy my first Mac computer, to no longer sure. I would be much, much happier with a matte option. Please include a matte option on all Macintosh products, especially the new Retina display Macbook Pro.

  2134. 2236 mathray
    June 13, 2012 at 12:01 am

    Matte screen for iMac, please. Thank you.

  2135. 2237 Mark
    June 13, 2012 at 12:40 am

    The MacBook Pro is supposed to support visual professionals. I am a professional photographer and need a matte screen for color accuracy. I’m very surprised Apple is not standing by a loyal, long-term core market.

  2136. 2238 RottenApplesReallySuc
    June 13, 2012 at 12:54 am

    Apple doesn’t care. If they did, they would have offered the matte screen option a long time ago. Unfortunately most consumers, who buy Apple now, have no idea. They walk into an Apple store and see that brilliant glossy screen and think, “wow that is awesome”. Then they buy the iMac. Reality is, Apple only cares about making sales. So the glossy screen seems to be liked more by consumers who have no clue what they are buying – they just buy it because it looks good to them. And since Apple’s sales have increased, they no longer care about the professionals out there. The stupid thing about that is that Apple could offer the matte screen and make even more sales. Looks like I will be waiting to see what Windows 8 has to offer. Apple’s seem to be all rotten.

  2137. 2239 Gavin Feldspar
    June 13, 2012 at 2:50 am

    I need a matte screen. This glossy screen hurts my eyes! It doesn’t take much money to upgrade the screens and I’m willing to eat the cost 100 PERCENT.

  2138. 2240 Rachel
    June 13, 2012 at 6:40 am

    The high resolution screen on the MacBook Pro is fantastic for watching movies … if I wasn’t distracted by my own reflection staring back at me. In scenes that are dark (inevitably with the parts with high tension), my screen is a literal mirror.

    I would say that I regretted not opting for the matte finish, but had I taken it, I probably would have felt like a fool for paying hundreds of dollars in order to properly see the thousand-dollar screen that I was already paying for.

  2139. 2241 kg
    June 13, 2012 at 10:20 am

    Apple, please let us have the choice of usability. Give us matte screen for a better experience !

  2140. 2242 Robert Michael
    June 13, 2012 at 3:05 pm

    All of my current Mac laptops have antiglare screens and I would not buy any upgrade where this is not an option.

  2141. 2243 Thomas S. (long time apple fan)
    June 13, 2012 at 8:05 pm

    I don’t mind having a glossy screen. Usually the glare is “acceptable” to me. Recently though, I have been getting headaches from my machines. This is after moving from a matte 20″ iMac, to a glossy only MacBook Pro. Now the retina display comes out, with glossy-only option. Not cool Apple. Not buying it.

    Tim Cook, listen to the people.!!! If I wanted a mirror, I could’ve spend $20 and gotten one. I don’t want my $2000 machine to be a mirror.

  2142. 2244 iwan moreton
    June 13, 2012 at 8:23 pm

    I’m never going to buy a Mac without an anti-glare screen.

  2143. June 14, 2012 at 6:53 am

    Anti-glare is a must for people with eye problems. I know from talking to many people that I’m not alone with this. At the very least, tech support should have a page on how to acid-etch your own display (of course a paid-for factory option is far better, nobody likes to experiment with shiny! expensive new stuff).

  2144. June 14, 2012 at 11:37 pm

    I would have bought a maxed-out iMac, but glossy screens are simply unusable to me, so instead I bought a maxed-out Mac Mini and a ViewSonic matte monitor. While Apple has certainly lost money on me, and on the many signatories here, there’s a bigger issue — character and integrity. The glossy-only policy manifests a succumbing to fadishness, style, and monoculture, over design excellence and meeting the needs of users — many loyal users. Same goes with discontinuing the 17″ MacBook Pro, and OSX support for the Apple USB modem. It’s chintzy, cheap behavior, and it’s an intangible negative that Apple needs to purge from its decision style. As Apple hardware has moved from novelty, to luxury, to commodity, to necessity for many users, Apple needs to respect this fact and take some extra care to see who is harmed by product line and design decisions it is contemplating, and step a little more out of its way to provide options that meet the needs of the minority.

  2145. 2247 MaX
    June 15, 2012 at 8:22 am

    Message for MaX – regarding the three posts which you submitted, which have not yet been posted, I tried a few times to email you at the email address you gave – but that email does not seem to be a proper email address. It keeps bouncing back, so there is no way for me to contact you.

    MacMatte website moderator

  2146. 2248 Artem
    June 15, 2012 at 1:21 pm

    Matte! Please, Apple! I can’t work with it on a sunny day.

  2147. 2249 Barbara Kilp
    June 15, 2012 at 8:57 pm

    I can not tolerate a glare screen. It gives me headaches. I work with people with autism, and all of them require matte screens – which forces families to not select Mac computers.

  2148. 2250 Frederick Kilp
    June 15, 2012 at 9:00 pm

    Apple, please consider matte screens. We need to replace our Dells and would love to switch to Mac but can’t tolerate the glare in the screens.

  2149. 2251 RaryPydayog
    June 15, 2012 at 11:39 pm

    “Why We Will Not Buy An Apple Mac If It Has A Glossy Screen”
    +1 to this, priceless!

  2150. June 17, 2012 at 3:37 pm

    Dear Apple,

    My 17″ MacBook Pro died a couple of months ago due to old age. It was a cherished machine but I shall not be purchasing another Mac unless you reintroduce the matte screen option.

    I am also appalled that you have discontinued the 17 inch model. What a shame!

    (United Kingdom)

  2151. 2253 Verity Nesbitt
    June 17, 2012 at 9:06 pm

    My first Mac was a 17 inch PowerBook with the titanium case, awesome. Still have it but have been forced to buy a new MacBook Pro paired with a glossy screen display.

    My eyes hurt so much and are so strained from the display I can’t see road signs. Please being back the matte screen. I also would be happy to pay extra if it were offered.

    (Mauritius)

  2152. 2254 Jeremy
    June 17, 2012 at 11:35 pm

    Three of us are outside working as I type this. One is wearing polarized lenses, and at most angles, his glossy screen shows up black. I’m working on a glossy screen with regular lenses, and all I can see in the screen is myself. The 3rd guy is working on a matte screen with no issues and is 100% more productive than the two of us on glossy screens.

    +1 for matte.

  2153. 2255 Dan
    June 18, 2012 at 2:00 am

    I do not understand Apple’s refusal to offer an antiglare screen in their entire lineup. Customers have asked for it, and are willing to pay extra for it as evidenced in the MacBook Pro line. This is an arrogant way of thinking and has completely alienated a large part of their user base that are the very same ones who helped the company achieve the level they are currently at. Apple continues assuming they know what is best for us based on illogical reasoning worrying about the short term customer trying to lure them in with marketing ploys (retina screens anyone?) Why can’t they see that, aside from the pressing demand on this forum and elsewhere, there are legitimate health concerns as to why matte screens are a must-have option. We are not asking Apple to eliminate glossy screens on the entire Mac lineup, and replace them with matte. We are just asking for an option. Why, Apple, do you continue to be so reluctant to provide a matte option for your customers who have continually spent large amounts of money with you for a long, long time. Just because Apple says “glossy is better” means nothing. There has been no real-world evidence of that – actually much research proving the exact opposite. I have a 2007 MacBook Pro. It is in desperate need of an upgrade. I will not do so until you offer a matte option again. A beautiful new MacBook Pro is released, and I can’t get it because it has a glossy screen. Oh, but you say the gloss is reduced 75%. “75% from what” is the better question. I looked at the new MacBook Pro’s Retina display. It is still glossy, still causes headaches, and certainly is still unusable outdoors. Please, Apple, think of your customers like you once did, instead of solely marketing and revenue, and begin offering a matte screen option once again. It’s really not that hard to do.

  2154. 2256 Nick
    June 19, 2012 at 1:16 am

    I saw the new MacBook Pro Retina display today. I don’t know about glare, but reflections are still there 100%. If this is what’s in store for the new iMac, after I’ve been holding onto my white iMac all this while hoping for a matte screen again, then I’m going to have to give up and go over to Windows.

  2155. 2257 shibs
    June 19, 2012 at 3:26 am

    I’m beginning to develop a genuine hatred for glossy displays. Why put a mirror in front of a $1000 display? Aren’t displays supposed to be for viewing the screen? And yet I’m forced to look at my beautiful mug all day. It completely baffles me. Apple, please make a matte display and take my hard earned money.

  2156. 2258 hiddengayhk
    June 19, 2012 at 3:30 am

    Support – I hate glossy screens … I am still loving my 2006 iMac with matte screen and white casing.

  2157. 2259 Mitchell L Model
    June 19, 2012 at 4:04 am

    I’ve been trudging along with my now 6 year old 1st Intel model 17″ high-res matte screen MacBook Pro, despite being a professional software technologist, writer, developer, and semi-serious digital photographer using Aperture. Except for its limit of 2GB RAM, it does amazingly well, but I have been growing increasingly impatient and frustrated for a couple of years hoping, despite all the evidence to the contrary, that Apple would yield on matte iMac screens. Now we have a whole new design of MacBook Pros and no matte screen for them in sight. (One can still hope that later this year will see a 17″ MacBook Pro with a matte screen, but who knows if they will even release another 17″?) I realize that all the glitz and sparkle of a retina display would be toned down a little and not wow as many naive eyes if it were coupled with matte glass, but really …

    So what I did is traded my mother my MacBook Pro for the Mac Mini I bought her a few years ago, filled it with 8GB RAM, and bought a gorgeous 27″ Samsung SyncMaster S27A850D 27″ LED Backlit 2560×1440 (WQHD) Monitor and a $5 mini-display port to display port cable from Monoprice, and I’m delighted. I did a lot of work comparing specs and reviews of this monitor ($850 Buy.com) against its competitors — the HP ZR2740 ($700 Amazon), Dell UltraSharp U2711 ($820 Amazon), and NEC PA271 ($1200 Amazon). I really wanted a 16:10 screen and almost went for the HP ZR30w 30-inch S-IPS ($1100 Amazon), but its higher cost and older technology dissuaded me. I went around and around, even thinking about getting two 24-inch monitors, but I kept coming back to the Samsung. (It’s tough having to buy something like this when you can’t find one to look at unless you know someone who has one, and in any case my policy is that if I look at something at a physical store, I won’t buy it on line.) I couldn’t be happier. It’s extremely sharp and clear, with no sparkle and only a very diffuse glare. (Seems to be a little less anti-glare, or at least a more subtle technique, than other anti-glare monitors from what I’ve read.) As much as I hate to say it, it is far superior to the old Apple 30″ I clung to for so long at my last job.

    I’d go for a new Mac the minute they announce one — MBP 17″ or iMac 27″ — with a Matte screen. (Can’t deal with the noise and heat of a Mac Pro at home, though I have had them at work.) Meanwhile, think again about whether a jacked-up Mini would be good enough: upgrade the $800 model to a dual-core i7 (+$100), 8GB RAM instead of 4 (+$100), and a 256GB SSD instead of the 500GB 5400RPM HD (+$600), and for $1600 + the display and you’ve got roughly the equivalent of a 27″ iMac for roughly the same price (depending on options), though with a less powerful display board (but that may not matter — even my mother’s several-year old Mini with a NVIDIA GeForce 9400 does just fine driving the 2560×1440 display). And as a bonus, you can carry your lightweight display to another room and plug it into a television or DVD player or iPod/iPad or whatever whenever you want.

  2158. 2260 Mike Bailey
    June 20, 2012 at 6:48 am

    I would buy an iMac if there was an optional matte screen.

    Mike

    (United Kingdom)

  2159. 2261 Nicholas Cooper
    June 20, 2012 at 7:50 am

    I will not buy an iMac without a matte screen.

    Nicholas Cooper.
    (Germany)

  2160. 2262 MaX
    June 21, 2012 at 8:50 pm

    There is hope:

    Revolutionary Coating Could Kill Touchscreen Glare Forever
    http://gizmodo.com/5920275/revolutionary-coating-could-kill-touchscreen-glare-forever

  2161. 2263 Ursula Hess
    June 22, 2012 at 2:16 pm

    I am totally fed up with the iMac’s glossy screen – I took off the glass front to be able to work with the thing. I will definitely buy no other iMac or MacBook Pro with a glossy screen!

    (Switzerland)

  2162. June 22, 2012 at 6:27 pm

    I am waiting for a matte screen to update my Mac. I will not use a glossy monitor. As a designer this is not a reasonable way to see and create my work. I will use my old Mac till it burns out.

  2163. 2265 macmatte
    June 23, 2012 at 12:20 am

    I went to the Apple Store to see the new Retina MacBook Pro (2012), and the glare and reflections on the Retina-glossy screen look just as bad to me. I’m unsure how Phil Schiller estimates there is 75% less reflection. But then again, a few years ago, the same Phil Schiller said the reflections from the glossy screen weren’t a problem, and that you can just adjust the screen angle to avoid the reflections. Now, close to 5 years later, the same Phil Schiller says they’ve reduced the reflections by 75%. It think Phil is good at “marketing”.

  2164. 2266 Craig Best
    June 23, 2012 at 7:09 am

    I’d love the option for a matte screen, even if it cost a little more (like the MacBook Pro). Just give us the option, Apple.

    (Australia)

  2165. 2267 David
    June 25, 2012 at 3:59 pm

    +1 matte screen option for ALL Mac products. My current 13″ Mac is a pain because of the glossy screen. Hewlett Packard is tempting because of matte display. C’mon Apple!!!!

  2166. 2268 Tina
    June 26, 2012 at 12:37 am

    I also have avoided buying a new iMac since last December 2011 due to the glossy screen. I currently have a 2002 G4 iMac with a nice matte screen, but unfortunately the computer has become too old to update. I would love to buy an entire desktop system from my local Apple dealer, but I’m wondering if there is an option to get just the computer and buy a matte monitor elsewhere. What a shame! I need to act quick. What can I do?

  2167. June 26, 2012 at 12:41 am

    As a person who earns a living supporting photographers and as a photographer myself, I have awaited to no avail for new Apple Cinema Displays with matte screens, and for iMac’s with matte screens. In my years of waiting I have purchased used-cinema displays and replaced the screen just so I don’t have to get a glossy screen. I have purchased Eizo displays to replace Cinema Displays – all the while hoping Apple would understand that they have a user base that they built up with great support for the graphics community, then seemingly ignored pros for the last few years. New Mac pro??? Yeah, still no Thunderbolt port. And what I would not give for a Thunderbolt Cinema Display with matte screen … If they build it I will buy it!!

  2168. 2270 Parp
    June 26, 2012 at 2:23 pm

    I’m tired of staring back at my own reflection in my 2008 iMac. My next computer will be a Windows PC if Apple don’t listen to its customers and produce a matte screen.

    (Germany)

  2169. 2271 Juergen
    June 27, 2012 at 1:03 pm

    I thought of buying a new MacBook together with the Thunderbolt display as a docking station. But since the Thunderbolt display is only available as glossy, that’s out of the question. Unfortunately, there doesn’t even seem to exist a third-party producer with a matte display and Thunderbolt technology. Seems like an opportunity for business – I would buy it from whoever produced it.

    (Germany)

  2170. June 28, 2012 at 1:36 am

    I love Macs and I am desperate to buy a new iMac, but, as a photographer, the glossy screen does not cut it and I won’t go there. As president of a photography organisation that represents over 350 photographers I can speak for the overwhelming majority of them who can’t work with and won’t buy a glossy screen. There has been a massive turn away from Mac in my industry because of this. Please listen to the people and produce matte displays!!

    Tony
    (New Zealand)

  2171. 2273 Nick
    June 30, 2012 at 10:13 am

    Here’s a great shot comparing the new Retina MacBook Pro (2012) screen in the middle, with the old glass screen on the left and the matte screen on the right:

  2172. 2275 Andreas B
    July 1, 2012 at 10:30 pm

    I need a REAL matte screen on the new Retina MacBook Pro! Now!! I am not buying any Apple unless it’s matte.

  2173. 2276 Jerome Olivier
    July 5, 2012 at 10:46 pm

    +1 I just bought the MacFrame to at least remove the glass cover. Text is sharper and glare reduced. Wish the actually screen was matte though…

  2174. 2277 Olha zemtsova
    July 6, 2012 at 4:17 pm

    I am a Mac user. Matte screen is my preference. I’m concerned that the new line of Mac products doesn’t have this matte option.

  2175. 2278 Andre Maharaj
    July 12, 2012 at 5:25 pm

    Agreed. Seriously, what real professional – who stares at a screen all day long – does not love a matte screen?

  2176. 2279 MaX
    July 13, 2012 at 8:18 pm

    Matte vs Glossy Screens
    http://www.squidoo.com/matte-vs-glossy-screens

    Includes:
    Comparison of Matte & Glossy Monitors
    Computer Screen Preference Poll
    Matte screen or glossy?
    Matte: 76.7%
    Glossy: 23.3%
    Total Votes: 1817 as of today.

  2177. 2281 Brett Sherman
    July 15, 2012 at 8:15 pm

    I am considering a Windows 7 all-in-one computer – only because there is no matte option for the iMac.

  2178. 2282 Bodie
    July 21, 2012 at 12:36 am

    Three days ago this article was on Gizmodo. I noticed that Steve Wozniak (Woz) has a 15″ MacBook Pro with an anti-glare screen. Me too and I love the matte screen. Pay attention, Apple.

    http://gizmodo.com/5926598/the-amazing-contents-of-steve-wozniaks-travel-backpack

  2179. 2283 MaX
    July 23, 2012 at 10:18 am

    New anti-glare tech

    Nintendo 3DS XL sports a less reflective screen than its predecessor, improved parallax effect. Each of the LCD’s three glare-prone layers were specially treated to reduce reflectivity from the original 3DS’ 12 percent, down to 3 percent. According to Nintendo’s head honcho, Iwata, anti-reflection coatings have been on the Big N’s radar since the GameBoy Advance era, but were typically abandoned because they were too pricey.

    http://www.engadget.com/2012/07/23/3ds-xl-screen-reduced-glare-improved-parallax/

  2180. 2284 Mauricio C
    July 23, 2012 at 10:19 pm

    I am considering buying a MacBook Pro 15″ Retina Display along with a Cinema Display 27″, but I was very disappointed to find out that a matte screen is not an option anymore.

    Apple, please consider adding a matte screen for both the MacBook Pro line and the external Cinema Displays. I am willing to pay extra to protect my eyes.

    Otherwise, I will simply stay with the Microsoft Windows world, where I have more options.

    Thank you

    Mauricio

  2181. 2285 Hartmut Ginnow-Merkert
    July 24, 2012 at 5:05 pm

    No new Cinema Display for me, as long as there is no matte option.
    Can anybody please share their experience with Samsung and other displays of the same resolution?

  2182. 2286 heather f
    July 25, 2012 at 9:06 am

    I also have not purchased a new Apple Mac in 4 years – I have the last decent matte screen model, and go to the store periodically, but can’t take the glare for medical reasons.

  2183. 2287 Nick
    July 25, 2012 at 5:28 pm

    C’mon already, Apple! I have the last generation of the beautiful white iMac that had the matte screen, and that model is too old to run Mountain Lion, which means that as of today’s release of OSX 10.8, the last matte-screen iMacs you built are officially obsolete. I have money burning a hole in my pocket waiting to buy a new Mac, but you’re not giving me anything I can buy!

  2184. July 26, 2012 at 7:03 pm

    i work in software development and web design. About three years ago, I wanted to buy a MacBook Pro but there was no matte option available (it became available later), so I bought another laptop (Samsung) which had a matte screen. I don’t care about perfect colors, but non-glossy is very important to me. The clear reflections on a glossy screen are very distracting. My eyes try to focus on the reflections instead of the screen.

    I was waiting months for the new Retina MacBook Pro release to finally buy a Mac. If there was a matte option I would have bought it instantly, even if the matte screen was an extra 150$/€ update.

    Also, I will never buy a glossy Apple Thunderbolt display. I saw some of them today in an Apple store. The reflections are too annoying. Judging from what I heard today in the Apple store, Apple customers are consumers who have no idea what they are buying. They don’t care about matte/glossy and nobody tells them the difference.

    I hope Apple will bring matte screen back for the small percentage of professionals who need them for work.

    (Austria)

  2185. 2289 Jeremy
    July 26, 2012 at 11:25 pm

    Where is the MacBook Pro Retina matte version? Not buying a new MacBook Pro until Apple resolves this.

    (Czech Republic)

  2186. August 1, 2012 at 11:43 am

    As a pro photographer, not having a matte screen is the end to buying Apple displays for me. I was looking at buying 3 new Apple Cinema Displays for the studio in the future. What a great disappointment.

    (Toronto, Canada)

  2187. 2291 Chris
    August 2, 2012 at 9:42 am

    Apple, what is wrong with you? No matte screen options, no 17″ MacBook Pros! I have for years enjoyed my first Apple product – a 17″ MacBook Pro with matte screen, first unibody from 2009. I have enjoyed it so much, I have converted several people to Apple products through the years. Since then, I have added two iPads and an iPod to the family. I have the intention of replacing my MacBook Pro fairly soon, but I was disappointed to hear that you killed the 17″ and matte options. Tsk, tsk, tsk. My eyes hurt looking at the glossy screen (I have a matte screen protector on an iPad). Apple, please return the matte screen option, and 17″, or I may consider going back to Microsoft PCs! Oh, the HORROR!!!! If I have to buy a glossy screen laptop, i might as well pay less.

  2188. August 2, 2012 at 4:24 pm

    Matte is the only option for me and the visually oriented work I do. I’ve always worked on Macs and now face a horrible dilemma. Dell monitors have been a great help. But the shift to all glossy with MacBook Pros makes them unusable in my case.

  2189. 2293 Frank Neunemann
    August 3, 2012 at 7:27 am

    Apple is getting more and more oppressive, leaving customers no options to choose from. At work I had to replace my old PowerMac G5 with matte screen with a brand new iMac glare screen. I love the iMac but the glare screen forces me to leave the blinds in my office down all day long in order to work halfway comfortably.

    At first I thought that it is just a matter of getting used to the new glossy screen, but after half a year of having to endure it, I can safely say: Glare screens stink! They are eye-killers!

    Mr. Tim Cook: Please give your customers the option to choose again – glare or non-glare for all Macs. Customers are not under-age kids who don’t know what they need! Don’t confuse innovation with oppression. Even longterm Apple users like me (since 1982) will eventually start looking for other options.

  2190. 2294 JustinD
    August 4, 2012 at 9:38 pm

    I am also holding off buying a new Mac until matte screens are an option. I love my matte Cinema Display, iMac, and MacBook Pro. Why did Apple take the matte option away? Many people NEED a matte screen! In the meantime, I am looking to buy a Windows PC!

  2191. August 5, 2012 at 10:12 am

    I think this petition is a good thing, I’m currently using an iMac however. That’s why I came up with the idea to replace the glass in front of the display by a black frame. That reduces the glare significantly. I startet a crowd funding project together with an engineer to get the “GlassFree for iMac” frame off the ground.

    If you’re interested, please check out our IndieGoGo page: http://indiegogo.com/glassfree
    and our website: berlin1000.com

    Thank you!

  2192. 2296 Brek
    August 6, 2012 at 2:56 am

    I am among those awaiting a possible, if not probable, matte screen option on a future Apple release. Currently, I am using an older, matte-screen Mac, which I like just fine, but the computer itself needs functional upgrading, and I will never buy a model with a glossy, glass screen, so my options are limited. For those who have already made such a purchase and are suffering because of glare, perhaps this proposed fix will interest you (I am in no way connected to the guys doing the fund raiser except as a donor):
    http://www.indiegogo.com/glassfree?a=698611

  2193. 2297 Derek Knapp
    August 7, 2012 at 11:27 am

    +1 I want a thunderbolt display, not a mirror…

  2194. 2298 Kim Richardson
    August 9, 2012 at 5:59 pm

    I will not buy an iMac unless it has a matte screen – I am a pro photographer and can not work on the glossy screen.

  2195. 2299 Tom Schindler
    August 10, 2012 at 3:15 pm

    I’m still looking for a second-hand 23″ aluminum Cinema Display (with the 2005 copyright tag, brighter); more contrast than the initial release), rather than deal with glare of the current Cinema Displays. Modern office space design is all about natural light (LEED, etc.). That means light on the screen; no can do with shiny one.

  2196. 2300 sri
    August 12, 2012 at 1:37 am

    My eyes gets strained easily. I need the matte option. Waiting for it. Apple, please add the matte option. Because of the lack of matte option, now I am using a 17 inch MacBook Pro. If the iMac gets a matte option, I will sell my MacBook Pro and get an iMac.

  2197. August 13, 2012 at 11:45 pm

    Need to purchase 7 Macs for our studio. Can’t replace the older Cinema Displays or iMacs because of the glossy screens. We have one glossy iMac that sat unused until we connected a Dell matte monitor to it. Apple is pissing off its most loyal customers and leaving money on the table … Stupid!

  2198. 2302 jrm
    August 18, 2012 at 9:39 am

    We have three PCs at home, all with matte screens. One machine needs to be replaced and I want an iMac. But I can’t go there though, because I will not use a glossy screen. Do I have to buy a Dell or another Samsung?
    p.s. The pictures on our walls, prints of paintings, photographs, have had framed glass replaced with non-glare glazing – far superior.

    (United Kingdom)

  2199. 2303 TGD
    August 22, 2012 at 4:04 pm

    I’m a designer who works in a normal daylight studio.

    I use a third party matte screen because the Apple displays have hyper-glossy screens.

    I have used Apple glossy screens in normal daylight environments and they are useless for color critical work. They also have viewing problems because of the pronounced reflections interfering with viewing the screen.

    The glossy design is unsound for both ergonomic and color function.

    (Canada)

  2200. 2304 Paul
    August 22, 2012 at 4:15 pm

    Sold the iMac 27″ after 1 year. I had constantly eye problems. Now I have a Mac Pro and, yes, a Dell matte monitor on my table and I’m very happy. Apple is making very big mistake by forcing preofesional users to adopt the unhealthy glossy screen. Have Apple’s designers tried to use this glossy machine at least for a month, 12 hours per day, in a normal office where is a daylight?

    (Germany)

  2201. 2305 Carine
    August 22, 2012 at 5:24 pm

    I love Apple products in general but not always. For instance, I hate the glossy screens for sizes larger than the iPad. I have a couple of MacBook Pros 15″ and 17″ with matte screens and I enjoy working with them. I bought a third laptop, a MacBook 13″ with glossy screen and then an iMac 27″ because I needed a high resolution screen. The reflection is unbearable no matter what I do. I kept having headaches and watery eyes. I stopped using the 13″ MacBook and I got an expensive high-end anti-glare sheet specifically designed for the iMac 27″. Sure, the glare is gone but so did the quality, the definition of the characters, the colours, the clarity of the pictures. It is terrible.

    I am computer consultant. I use a computer at least 12 hours a day for everything: program, test code, evaluate apps, build web sites, diagnose software problems, create animations, edit photos, etc. I am really disappointed with Apple for ignoring so many users like me who cannot stand a glossy screen.

    Because I need a larger screen and resolution, I bought an NEC and an LG monitor that I connect to my MacBooks and I even got an HP laptop that comes with a beautiful full HD matte 15″ screen standard for evaluating games. The 22″ LG LED screen is ok; much better than any Apple glossy screen but the 27″ NEC picture is simply gorgeous. It is not cheap but the joy of working with such quality is worth every penny. I hoped that Apple would build something similar that works well with the thunderbolt connection but they didn’t. I tried the 15″ MacBook Pro retina display which Apple claims has less glare, and true enough, it does have less glare but still terrible to work with for more than half an hour. If Apple didn’t have a matte screen for laptops, I would have switched back to Windows. I can tolerate the problems that come with Windows and I can work around them and even fix a few of them but the glossy issue, no way. Yes, the anti-glare issue to me is the most important point in deciding whether to stay with Apple or not.

    So this is to Apple: do you really care about your customers’ satisfaction? If so, then find out what NEC is doing and build a MATTE screen like theirs into your iMacs and add a thunderbolt connection to it. Hell, I’ll even pay extra for that. Your solutions (tilt screen, change the lights in the room, add an anti-glare sheet) DON’T work at all. What’s next – build a special room with special lighting that works well with your glossy screens? C’mon, be reasonable, we are paying a lot more for Apple products because we expect the best, and glossy screens are not the best for at least 40% of computer users.

  2202. 2306 Johnny Fogg
    August 29, 2012 at 3:07 am

    Count this as another signature, and one from a photographer.

  2203. 2307 Birgit
    August 30, 2012 at 5:47 pm

    I have a glossy iMac 21.5″ that needs upgrading, but I don’t want to buy a new one because of the glossy screen. I can’t control the lighting conditions in my office. So, I’ll buy a matte screen from another brand and work under Linux. Apple used to make matte screens, so what not give us the choice?!

    (Belgium)

  2204. September 1, 2012 at 12:26 pm

    +1
    I will never buy a Mac product with a glossy screen [besides maybe ipads].
    I HATE glossy screens.
    Which is a shame because I love Macs.
    However, I do not want my screen to be a mirror. I hate being able to see myself in my computer screen.
    I am writing this from an older MacBook Pro with a matte screen.
    I would rather pay to have this repaired if there is ever a problem with it, than to buy a glossy screen.

    (Australia)

  2205. 2309 dododoright
    September 2, 2012 at 7:27 am

    Consider this another signature (another photographer). I was all ready to purchase a new MacBook Pro with Retina display until I saw the glare when looking at the Retina screen in store. Sure, it’s lower glare than on previous glossy screens but the glare is still there and still significant. I’d like to know if a matte display is ever possible on new MacBook Pro models from now.

    (Australia)

  2206. 2310 Franz Reumer
    September 2, 2012 at 3:35 pm

    I Franz Reumer’s poetry

    I want not hate, so I work with matte.
    (Switzerland)

  2207. 2311 Leslie Kay
    September 2, 2012 at 7:13 pm

    Apple, please offer matte screens again! I went to the Apple store all ready to drop $2500+ on a new computer for my screen printing shop, credit card in hand even! But once I discovered that I don’t have the option to choose the matte screen anymore, I got pretty scared and figured I better think about it. I’ve been messing around on my roommate’s glossy iMac for a few days now, and I can definitely see how the glossy screen could be a problem for a professional who looks at their screen for hours a day. Yikes, my eyes get tired so fast, and I can see everything in the room reflecting back at me, even after I turned it away from the window. What do I do??? Guess it’s back to eBay so I can keep using my aluminum matte display. What a bummer, Apple, I WANT TO GIVE YOU MY MONEY!!! Please hurry!! I want an awesome new computer!!

  2208. 2312 Kevin C
    September 8, 2012 at 2:14 pm

    I have a matte Macbook Pro – and have enjoyed it. The keyboard and touchpad are superb.

    However my next PC/tablet will be Windows 8-based. Microsoft have raised their game. I want choices – especially regarding matte anti-glare screens.

    For Apple, matte screens are history. And non-replaceable storage and RAM makes me uneasy.

    I wonder if Apple under Tim Cook has been any more responsive to the anti-glare issue?

  2209. 2313 Dave Draper
    September 9, 2012 at 11:28 am

    Very happy with my MacBook Pro 13″, and I don’t suffer from eyestrain (yet), however, a friend – who does suffer from eyestrain – is looking for a MacBook Pro or iMac to replace her old burned-out MacBook Pro. I was gob-smacked I couldn’t find a matte screen option for either, except the 15″ MacBook Pro, albeit for an extra eighty quid. £80 for a small sheet of glass????.

    We pay top dollar for the privilege of owning and using a Mac. Why does Apple not offer a matte screen option? They used to. Much as I like Macs’ usability and reliability, their restrictive lifestyle/design options (virtually none!) are beginning to get up my nose.
    Dave

  2210. 2314 Jo
    September 13, 2012 at 5:33 pm

    I simply can’t work with a glossy display because I get eyestrain after 2 minutes. I have used Mac professionally for 22 years. I will be forced to buy a non-Mac if Apple continues to not offer a matte option.

    (France)

  2211. 2316 dan
    September 15, 2012 at 6:08 pm

    I switched to Mac in 2009 – I love Mac but I promised myself never to make the mistake of buying another glossy screen computer again. I went through at least 3 matte films on my quest for the perfect one (and found that there is no perfect matte film). Here we are in 2012 and I am ready to replace my MacBook Pro. I would love to buy another Mac but I am sticking to my guns. As much as I love Apple, the one thing I need my computer to have is a matte screen. I use my computer to study and work and reflections distract me. I would absolutely pay more for a matte screen “upgrade.” I would also switch back to Windows if Apple doesn’t come around and offer a matte display (option) for one of its new products. The anti-reflective “coating” just doesn’t cut it – believe me I tried to like it but I just don’t.

  2212. 2317 hamletarcher
    September 16, 2012 at 5:36 am

    +1

    I can clearly read the titles of the books on the bookshelf behind me in the reflection of the glossy screen. This might be a good security measure if a burglar were to sneak up on me from behind, but under normal situation, the glossy screen really strains my eyes.

  2213. September 19, 2012 at 2:34 am

    How about some “truth in lending”, Apple? The new Retina display does not reduce glare by 70% … no way. And if Apple insists that is the case, then please provide details on their methodology behind that ridiculous claim. But more to the point, the call for a matte display option is about REFLECTION and GLARE – not just GLARE alone. In effect, right now, a user of a Retina display gets a softer glare, though certainly not a 70% reduction. But like before, the user still gets a 100% reflection. So like it or not, the Retina display barely scratches the surface of the problem. I hate to say it, but as the new iMac’s are rumored to be of a new physical design that will mean it will be less thick. This almost certainly means that the new iMac will use the Retina display. And ironically, if you look at the ratings of the Cinema Display, you will see that it is 3 1/2 stars out of 5. The predominate reason for the vast majority of low scores for the display is REFLECTION and GLARE complaints. The engineering to accommodate a matte display for the iMac and Cinema Display is is not rocket science for a company like Apple, ESPECIALLY WHEN CUSTOMERS ARE MORE THAN HAPPY TO PAY A FAT PREMIUM FOR A MATTE option!!

  2214. October 2, 2012 at 6:15 pm

    I just moved my glossy-screen iMac from my office to my house and it’s horrific. And the Mac Mini option offers a sucky graphics card, so I’m either going to have to switch back to a Windows PC or get a Mac Mini since I’m a photographer and need to spend hours in front of a computer.

  2215. 2321 SpeX
    October 4, 2012 at 7:49 am

    Nippon Electric Glass demos liquid crystal lens and ‘invisible glass’ at CEATEC (video)
    http://www.engadget.com/2012/10/04/nippon-electric-glass-liquid-crystal-lens-invisible-glass

    Less glare and less reflection, but I rather have a true standard matte display for no glare and no reflection.

    ___

    Sharp ‘Moth Eye’ LCD Panel demo shows off future HDTVs with less glare

    Thanks to nanoscale irregularities on its surface similar to the eye of a moth it claims to give bright colors and high contrast while cutting down glare as seen above (moth eye panel on the left)

    http://www.engadget.com/2012/10/07/sharp-moth-eye-lcd-panel-demo-shows-off-future-hdtvs-with-less

    Well, the picture on the left looks amazing: no glare and no reflection!

  2216. October 5, 2012 at 6:57 pm

    Here is a very interesting article about the broad interest in a matte display by Apple customers.

    http://www.product-reviews.net/2012/08/10/imac-2012-needs-anti-glare/

    But I guess it is just too hard to do for Apple…..or that they intend to pursue the bogus retina display argument in lieu of offering a matte display.

  2217. 2323 Jonathan
    October 9, 2012 at 3:31 am

    Dear Apple…

    We run a print company in New Zealand and currently have 9 G5 PowerMacs that we want to replace with iMacs (new MacPros are too expensive now). Unfortunately the glossy screens mean we have to go down the dreaded PC route.

    We really don’t want to because we love our Macs but unfortuantely the incredible inaccuracy of the glossy screen’s colour means we have no choice!

    (New Zealand)

  2218. 2324 Ashley Aitken
    October 17, 2012 at 2:51 pm

    I can survive with glossy screens on touch devices (iPhone, iPad), at least until a matte touch screen is developed. However, I cannot live without a matte desktop display. This is the reason I won’t by an iMac or an Apple Display. Please, Apple, do some research and solve this problem or just give us matte desktop displays.

  2219. 2325 Concerned citizen
    October 18, 2012 at 4:59 am

    I bought a MacBook Pro Retina on Labor Day weekend and a couple days later woke up suffering from vertigo. It has not let up since and I’m about to toss the machine. It goes away when I stay away from the machine for a day or two. I recommend you spend some time with one before you purchase. If the glossy Retina screen is causing the condition, Apple’s going to have to answer for it.

  2220. October 18, 2012 at 8:54 am

    This is my friendly message to Apple. I’m willing to spend thousands of dollars on a new computer. All you need to do is offer me a matte option. No matte option = no new computer 🙂

  2221. 2327 erik kowalski
    October 18, 2012 at 7:41 pm

    I must have a matte screen on a desktop computer. Until Apple release a new matte one I will continue using my old HD Cinema Display.

  2222. 2328 Aisling McCoy
    October 19, 2012 at 5:37 pm

    Dear Apple

    I love your design. I’ve just invested in a MacBook Pro with antiglare screen. It’s a joy to work with something so beautifully created every day. Apple, please can you make antiglare screens available on more products. In particular an updated antiglare Cinema Display, which could be combined with Mac Mini/ Tower/ MacBook for those who need it.

    A

  2223. 2329 Matthew Feldt
    October 26, 2012 at 5:51 pm

    I just returned a 27″ Apple Cinema Display because the glossy display was unusable due to the glare. I loved every other feature but the glossy finish and won’t buy a Mac display or computer that doesn’t have a matte display.

  2224. 2330 Shimon
    October 30, 2012 at 3:57 am

    Honestly, I can’t believe Apple refuses to offer an option for a matte screen. My eyes are great and don’t strain but I hate the distracting reflections. Glossy screens are great for some people who don’t mind the downsides of those screens, but at least give the rest of us an option.

    I just bought a Lenovo X1 Carbon instead of a MacBook Air for the sole reason that I won’t buy a machine with a glossy screen. I would gladly buy a Mac with a matte screen and I’m even willing to pay extra for it.

  2225. 2331 Dan Winder
    November 2, 2012 at 1:43 pm

    I have wanted to buy an iMac now for several years but I keep buying Hewlett Packard’s because I can’t get a matte screen iMac. Hard to believe such a smart company as Apple can act so STUPID.

  2226. 2332 Nick
    November 4, 2012 at 4:51 pm

    The newest late 2012 iteration of the iMac – with the laminated glass screen – shows that Apple is aware that glare and reflections are causing it to lose business, but it also proves that Apple stubbornly has no intention whatsoever of returning to a matte screen in its design. The most we can do, at this point, is try to convince Apple to go with Nippon’s Invisible Glass. What I don’t get is why, when Apple clearly now recognizes that glare is a problem, it chooses to address the problem by merely reducing glare instead being an industry leader by eliminating it completely with the Invisible Glass. Perhaps Apple is locked into a contract to use Corning’s Gorilla Glass for the time being, or maybe Nippon’s glass is too thick at the moment to meet its parameters. Either way, the laminated screen treatment is unsatisfactory because the glare and reflections are still present.

  2227. 2333 Milaminute
    November 5, 2012 at 2:17 pm

    I just returned a glossy desktop.

  2228. 2334 Amanda Dean
    November 16, 2012 at 12:43 am

    I need a new Mac. I am still using the PowerPC 10.4. It’s getting old. So I find I can’t get a matte screen. And I am upset. I was ready to buy a new Mac this month. Now I don’t know what to do. Absolutely do not want a glossy screen. I can’t take the glare, the eye pain, the headaches. There should be a matte antiglare option.Finding that there isn’t has stopped my purchase at this point. Looking for other options. Will the anti glare film work? What can be done to make it useable for me? Apple, please accept that the glossy screen is an issue for many many users. And an option of getting matte should be made available.

    • 2335 Anders Berg
      November 16, 2012 at 8:46 pm

      The Macbook Air seems almost perfect for my current needs, as I find myself in need of a portable laptop to complement my luggable w520 workstation of a laptop. Unfortunately, after viewing the Air in the store and seeing the stark reflection of my shirt, I realized that this machine will probably be utterly useless in the environments where it’s intended to be used – airports, planes, hotel lobbies and in various office rooms (ours and client’s), where lighting varies outside my control, from bright ceiling lights to panorama like windows letting in *lots* of sunlight. Using the laptop in anything but a gloomy environment will probably destroy my eyesight as well, not to mention cause constant headache.

      To Apple I have to say that I value my eyesight and health more than anything else. Give me a laptop designed for working in non-studio or gothic environments and I’ll gladly make you and your shareholders even richer. Until then, the yearly capex rounds will continue to end up in Lenovo’s bank account instead of yours.

      (Norway)

  2229. 2336 martin steinmann
    November 16, 2012 at 9:08 pm

    I want a matte screen
    Martin

  2230. November 19, 2012 at 12:06 am

    I will not buy a glossy-screen Mac either. Keep up the good work! I am a 3D designer and totally happy with my matte MacBook Pro. I actually can’t understand why anyone would want a glossy screen with tons of glare. Do people request to have glasses with glare? Decent picture framing glass is always anti-glare. Glare is not a feature! it is defect!

  2231. 2338 Jim Hare
    November 27, 2012 at 6:31 pm

    No glossy for me, EVER. Come on Apple.

  2232. 2339 J.M. Dyer
    November 28, 2012 at 10:26 am

    I own a 15″ MacBook Pro with a matte screen that I am very happy with. My work requires the use of two screens, so I have a 22″ Cinema Display on the side. I often find myself squinting at the Cinema Display glossy screen and sometimes, during certain times of the year (sun angle), need to move open windows back and forth to my matte screen to analyze my data. I don’t understand why Apple needs to prioritise form over function (or profit margin) to such an extent as to not offer a non-glare surface on all of their screens.

  2233. 2340 Dimitri
    November 29, 2012 at 6:55 am

    I am a Mac fan. I have owned three 17″ MacBook Pros, a 13″ MacBook Pro, and an iMac over the last several years. My current laptop is a 17″ MacBook Pro with a matte screen purchased in 2010. I am thinking of replacing it with a new MacBook with a matte screen. I was very surprised to find that Apple doesn’t offer this option anymore!

    The 13″ MacBook I own has a glossy screen and it is terrible to view in most office lighting conditions (fluorescent overhead lighting) or outside.

    Apple needs to rethink this. A matte screen is an option I am willing to pay for. I am sure it wasn’t a popular option, but that’s because when I bought my MacBook I had to specifically request such a screen. No one at the Apple Store mentioned it was an option or explained why I might want it. The Apple Store didn’t even have a laptop with a matte screen to demo!

  2234. 2341 Eric Gillespie
    December 5, 2012 at 12:58 am

    If you’ve not seen the new late 2012 iMacs (the thin iMac), let me tell you, for Apple to claim a 75% reduction in glare is deplorable. Sure, under specific circumstances, the reduced glare is there, but to make such a claim … nonsense. Due to this, I share with you the “feedback” I sent Apple today.

    Dear Apple,

    I’ve been an Apple addict for over 15 years now. I’ve owned Apple products from multiple iPods, iPhones, laptops, and desktops which brings me to now. I wrote you a few years back concerning the glossy screens on the iMacs and offering a matte option for them. Well I’m writing you again about the same issue. I’ve waited patiently for the late 2012 iMac models to come out so I could see just how good the new anti-glare screens are, and I have to tell you that they are a failure. I have noticed the reduced glare under “specific” conditions, but I do not see anything near a 75% reduction as advertised. As I stated in the last feedback I sent concerning this, “I’ve never been to a movie theater that had a glossy screen”. Apple, I’m ready to purchase a new system. Please consider offering an anti-glare option. There are many out here who feel the same as I.

    Sincerely,
    Eric Gillespie

    • 2342 macmatte
      December 5, 2012 at 8:22 am

      Hi Eric,

      Yes I agree. I am not satisfied with the so-called 75% less reflective screens of the new iMac. In the Apple Store that I went to, the walls are covered by brightly back-lit advertising panels.

      When viewing the screen of the late 2012 iMac, there are three scenarios:

      i) When viewing subject matter with a dark tone — e.g. the Mountain Lion desktop, the dpreview.com website, this macmatte petition site, photographs with large areas of dark tones — in those dark areas, the background reflections can be clearly seen. Totally unacceptable. For viewing dark subject matter, Apple claim of 75% less reflection is absolute nonsense, utter marketing spin, bordering on deception. Whether a reflection is slightly darker does not make it better for people who are distracted by reflections on the screen. Whereas a true anti-glare screen will diffuse the light to the extent that the background image is no longer recognizable.

      If the total aim of the exercise is merely to reduce the amount of reflection, then, by that criteria, Apple succeeded.

      But, if the aim of the exercise is to provide a viewing surface where the reflections are minimised to such an extent where the user cannot discern the clear, articulate detail of the background reflection, so that there is minimised effect on eyestrain and distraction — by that criteria, even the 75% reduction does not cut it. Even a darker reflection still is a distraction. Even a darker reflection causes the user’s eyes to try to focus on two different planes – the screen, and the reflected image plane.

      ii) When viewing white portions of the screen, e.g. a blank word-processing document, or email in Apple Mail, the screen is actually quite decent. The reflections, whilst still there, are fairly subdued. I think in such situations, the screen is fairly ok, through nowhere near as good as a conventional anti-glare screen. I would say that, under ideal lighting, the new iMac screen is totally superb, brilliant, gorgeous, sublime … But the point is, which of us views subject matter that is consistently white. In the real world, we all view things that have dark portions. So the reflections are going to play havoc when viewing dark subject matter.

      iii) As for when the background is extremely bright, e.g. when your late 2012 iMac directly faces a bright sunlit window where the outside view is flooded in sunlight, I don’t think you’ll be able to test for that in an Apple Store. You’d need to purchase the iMac from Apple directly (not from a re-seller) so that you can return the iMac to Apple within 14 calendar days (or whatever the return period is, whenever) if you’re not satisfied.

      MacMatte

  2235. 2343 SpeX
    December 6, 2012 at 11:57 am

    Check out some current reviews at:

    Why is Apple insisting on Glossy Displays?
    https://discussions.apple.com/thread/3191456

  2236. 2344 Al Simmons
    December 8, 2012 at 3:06 pm

    We have been using Macs for a very long time. Currently I have an iPad 3 with a matte screen protector, a MacBook Pro with the matte screen option, and 2 iMacs G5’s. I would love to upgrade but because of my use-environment I really need a matte/non-glare screen. PLEASE, Apple, provide a matte screen iMac or at least a matte anti-glare option.
    Thanks.
    Frustrated Macie

  2237. 2345 SpeX
    December 10, 2012 at 10:46 pm

    Today I have compared the new (October 2012) Apple iMac 21.5-inch side-by-side with the previous model.

    Apple has certainly reduced the glare and reflections, but in no way these new screens are comparable to the wonderful matte ones. Glare and reflections are still there in the new screen, specially on black backgrounds.

    So, the petition must continue! Apple: we want true matte displays. Even if more expensive. We want to work, not mirrors, headaches or sore eyes!

  2238. 2346 macmatte
    December 11, 2012 at 12:12 am

    A quote from a German Mac website:

    Google translate:

    “A frequent criticism of the iMac are strong reflections of glass. A complete anti-glare version is still not available, but Apple has reduced the direct light reflections by a special coating of the glass. Especially in comparison with the previous model can be said clearly. Nonetheless, in comparison to conventional anti-glare screens, the iMac still reflects too much light. He should not put up with a light source at the back of the user. Our measurements in the darkroom confirm the good subjective impression of the display. Brightness, contrast, homogeneity and color space are all located on the same level as the previous models, or something better.”

    Original

    “Ein häufiger Kritikpunkt am iMac sind die starken Reflexionen der Glasscheibe. Eine vollständig entspiegelte Version ist nach wie vor nicht erhältlich, aber Apple hat die direkten Licht-Reflexionen durch eine spezielle Beschichtung der Glasscheibe reduziert. Besonders im Vergleich mit dem Vorgängermodell kann man das deutlich erkennen. Dennoch: Im Vergleich zu herkömmlichen entspiegelten Monitoren reflektiert der iMac immer noch zuviel Licht. Man sollte ihn also nicht mit einer Lichtquelle im Rücken des Anwenders aufstellen. Unsere Messungen im Dunkelraum bestätigen den guten subjektiven Eindruck des Displays. Helligkeit, Kontrast, Homogenität und Farbraum liegen allesamt auf dem Niveau der Vorgängermodelle oder etwas besser.”

    http://www.macwelt.de/produkte/iMacs-im-Test-Test-iMacs-2012-in-der-Praxis-und-im-Labor-7123485.html

  2239. 2347 Mary Tucker
    December 17, 2012 at 11:47 am

    My iPad kills my eyes. 10 minutes and I cannot see clearly for an hour. I hate the glossy screen of my iPad and have parked it. I am going to sell it and buy another brand.

  2240. 2348 Kishori Sharan
    January 2, 2013 at 6:26 pm

    I am using a MacBook Pro 17″ with a high-res matte display, and would like to keep it as long as possible waiting for Apple to offer an iMac or Cinema Display with matte display, BUT I won’t wait too long … so if Apple won’t announce the matte displays I will buy a Dell or Eizo display after 2 months and post again in this forum and tell everyone I know how disappointed I am because of Apple’s mirror-production!

    Also I am wondering if I should wait any longer for a Mac Pro with Thunderbolt. Maybe back to Microsoft Windows is the BEST what Apple deserves!

    No matter how much Apple shows/tells us what cool things the new Thunderbolt display has to offer, I wont buy it. I wouldn’t take it if it’s free … well, I would and then re-sell it to some stupid HillBilly Apple Fan. Glossy displays are crap and annoying in day to day work. If Apple is going to offer a non-glossy Thunderbolt display I might get one or even two. I am really sure that thousands of other experienced Apple users (not Apple Fans!!!) will do the same.

  2241. January 7, 2013 at 8:09 pm

    The glossy screen has annoyed, fatigued and inconvenienced me every working-day for TWO YEARS. The one thing that will persuade me to update to the latest iMac is a non-reflective surface.

  2242. 2350 Paul
    January 10, 2013 at 1:40 pm

    Agree that glossy is PAINFUL.

    Few ways to make many complains to Apple:

    1. Write many many messages to CEO and the market department.
    2. Call Support, maybe once a week and whine a lot.
    3. Visit Apple stores – whine a lot to the Apple employees.
    4. Anything else will work.

      • 2352 Scott
        January 11, 2013 at 3:22 am

        I just came back from the Apple Store after having had a first look at the new 2012 iMac “75% less glare” screen. I laughed when I saw it and the guy came over and said. “OK … what’s so funny?” and I said, “Um, this.” He did not have a good sense of humor. What a piece of unusable crap! The fact that Apple ignores their ORIGINAL base – the creative world – is such a bitch slap. However, they are having the last laugh and are rollin’ in insanimoney.

        • January 23, 2013 at 3:07 am

          So true. To claim a 75% reduction in the reflection of a new 2012 iMac display is completely ridiculous. I challenge Apple to share the methodology they used to come to that conclusion. For the life of me, what is so hard about Apple offering customers a matte display option when we are not talking about new technology? And, oh by the way, I would be VERY HAPPY to pay for it. Maybe, just maybe, pressure from the professional community over the last few years might have persuaded Apple to offer a matte display in the forthcoming update of the Thunderbolt display. But I am not holding my breath … and expect more of the same glossy crap!

  2243. 2354 S G
    January 11, 2013 at 1:40 am

    I much prefer using a matte (antiglare) screen. I notice this most when I have to use a glossy screen and find I will suffer from headaches and eye strain. As a result I am still using my late 2006 iMac as my main computer.

  2244. 2355 Samuel Beck
    January 16, 2013 at 7:26 pm

    Add me to the petition for the antiglare iMac and external Mac display. Glare and glossy eye fatigue is debilitating!
    Samuel Beck

  2245. 2356 Sam
    January 23, 2013 at 7:18 pm

    Apple, reintroduce matte anti-glare screens, please!

  2246. 2357 Ian Garbutt
    February 6, 2013 at 2:47 pm

    I have and will in the future pay for a matte screen. My 2008 17″ MacBook Pro with factory matte option died on the weekend and I’m scouring the internet to find an old or refurbished model. Now I’m getting paranoid and thinking my 30″ Cinema Display is developing backlight flicker. This would not be a worry if replacements were available with anti-glare.
    Ian G

    (Australia)

  2247. 2358 Alessandro Corradini
    February 13, 2013 at 7:23 pm

    Apple, I need a laptop with a good matte display. I’m into photography. Serious photographers don’t mess with glaring shiny displays! Ask Eizo or Lacie. I won’t buy a MacBook Air, Pro or iMac until they have a matte (S-IPS or S-PVA) display.

  2248. 2359 stephanie
    February 14, 2013 at 5:38 pm

    Apple, please wake up and listen to your most loyal users.We professionals need antiglare screens. If you continue to refuse to offer them, we will have to abandon Apple and go back to Microsoft Windows PCs.

  2249. 2360 Siva Kishan
    February 15, 2013 at 7:24 am

    I’ll replace all my displays with new Apple products if Apple launches a matte option.

  2250. 2361 Vicki
    March 5, 2013 at 3:57 pm

    I bought a MacBook Pro and now have constant migraines from the glossy screen. I really want an anti-glare, matte screen. This is awful. I spent a lot of money and now don’t know what to do.

  2251. 2362 James
    March 7, 2013 at 10:52 pm

    Please, Apple, … matte screens only. I have a matte 17″ MacBook Pro and don’t ever want to upgrade, because glossy screens are awful. We have a glossy iMac at home, but I have to keep it in a relatively dark room, with the only window behind it, so OK. But a laptop is always in different locations and needs to be matte. I love the matte display of my present MacBook Pro. But I’d like to upgrade to a Retina screen while retaining matte (and 17″, for that matter, which I suppose will never return).

  2252. 2363 Henry
    March 8, 2013 at 2:49 am

    Matte screen, anti-glare screens, please, Apple.

  2253. 2365 Stephanie Reith
    March 22, 2013 at 7:44 am

    I am a graphic designer. As long as they are gloss (even the “better” new “low” gloss version), I will never buy an Apple Cinema Display or an iMac. I just can’t suffer the headaches and eye strain. If all MacBook Pros wind up with gloss screens, I’m really not sure what I’ll do, aside from losing significant confidence and affection for Apple products. There are pages and pages of forum posts and tech articles out there from people who feel the same way. There are iMac and Cinema Display users out there removing the glass – there’s even a company passionate enough about this to produce empty bevels replicating the original look to enable people to leave the glass out long term without their display looking like hell – and there are users praising and recommending it all over the place. (macframe.com) When droves of Apple’s customers are pulling the glass right off the product themselves and reframing it because there’s really no other suitable option if you want to keep using Apple products, there is a major problem.

  2254. 2366 Matthew Woodard
    March 22, 2013 at 9:28 am

    Glossy displays are great for selling sexy looking computers at the Apple store, but are awful in terms of usability. I had a Retina display MacBook Pro that I had to return so I could purchase a matte anti-glare MacBook Pro. I just couldn’t handle the constant headaches, eyestrain, wiggling around and tilting the laptop constantly just to freaking see! This is an absurd exercise in style-over-substance. I will never buy a glossy product, ever. If that means I have to leave Macs behind, so be it.

  2255. 2367 A. Remmers
    April 2, 2013 at 7:52 pm

    Would like to use Apple’s MacBook Air but only if it has a matte screen, never with these useless glossy screens.

    (Germany)

  2256. 2368 Cait
    April 2, 2013 at 8:15 pm

    I also had to return a Retina-display MacBook Pro because of glare problems (and resulting headaches). I hope that Apple will consider the significant demand for a 13″ matte screen in this forum and others.

  2257. 2369 Barbara
    April 10, 2013 at 6:46 pm

    I’m about to purchase the Dell UltraSharp U2913WM because of the glare issues with Apple’s glossy displays. My office is back-lit with clear story windows from above. I have a 23″ Apple Cinema Display with matte surface – which works great (no glare) – but can’t find a second one (not made any longer) for dual display.

  2258. 2370 Jan
    April 11, 2013 at 12:38 am

    I have been a Mac user since 1986. I was waiting to buy the new 2012 iMac, until I discovered that it comes with a glossy screen. I unfortunately cannot tolerate glare. Then I looked into the Mac Mini with a non-Apple screen, but the Mac Mini’s hard drive is basically that of a laptop, defeating the purpose of buying a new desktop. So I am stuck.

    Apple, please consider adding a matte screen option to the iMac and to the Cinema Display. In the meantime, I will hobble along on my 2006 MacBook Pro with the matte screen.

    Thanks

  2259. 2371 Saskia
    April 14, 2013 at 5:08 pm

    The MacBook Air is “sleek, durable and ready for anything”, except using it for what it seems to be disigned for: both in and outdoors. The glare of the glossy sceen was already very noticable at the iCentre Apple Store, so it’s a no-buy unless a no-glare or matte display version will be available. Very disappointing!

    (Amsterdam, Netherlands)

  2260. April 16, 2013 at 5:36 pm

    I am so very frustrated … paid a lot of money for a new glossy Apple Cinema Display, but I am using my old display because it is matte. Now I have to try and install a film on my new expensive display that will only cause me more frustration. I even went and had my eyes examined because I was getting headaches every day working with the new monitor – there is nothing wrong with my eyes! IT IS THE GLARE!!! So very disappointed in Apple. My loyalty is diminished day after day that my new Apple products lose user-quality and production quality. My new 27″ display caught on fire the first month I purchased it and Apple had to send me a new one. I should have told Apple to keep it if I had any idea how frustrating this lack of anti-glare issue would become in my busy work day.

  2261. 2373 Terry
    April 24, 2013 at 11:36 am

    I work at a university where Apple products are used by both students and faculty. One of the major complaints from Apple university users is the glossy screens. Many people have tried to purchase anti-glare film to place on their Apple products to resolve this problem without much success. The users with desktop machines (Mac Pros and Minis) are now purchasing non-Apple monitors due to the glare issue. Unfortunately there is not a good solution for the other Apple products I’m aware of. I now try to warn future Apple users of the glare issues prior to their new purchases. I’m hopeful that one day Apple will release an updated product line that will address this problem.

  2262. 2374 Picov
    April 27, 2013 at 7:26 pm

    Apple, we need a 24″ 1920×1200 MATTE Thunderbolt display !!!!!

    (Italy)

  2263. May 7, 2013 at 11:46 am

    I’ve been using my 2006 iMac with 20″ matte screen for 7 years, day in day out, and it’s slowly dying. I’m desperate to upgrade, but refuse to buy a mirror-Mac. Apple, we need a 24″ 1920×1200 MATTE display !!!!!

    (London)

  2264. May 14, 2013 at 3:14 am

    I have an answer for all of this! Buy a damn Windows PC!

  2265. 2378 Jean Pearson
    May 17, 2013 at 7:22 pm

    I am a graphic artist. I also have photosensitive epilepsy (particular light patterns and reflections can trigger seizures). I had to get rid of my iMac because screen-glare aggravated my epilepsy. I now have a Mac Mini and an Eizo monitor. I want to buy a MacBook Pro, no larger than 13″, but will not because no matte screen is currently available.

  2266. 2379 Doug M.
    May 17, 2013 at 11:23 pm

    I am a proponent of the matte screen for the iMac. I have a G5 iMac with a matte screen and a 27″ iMac with a glossy screen. The glossy screen iMac is harder to look at due to the glare. The G5 iMac has a beautiful screen with no glare and is much easier to look at. I love the matte as compared to the glossy. Maybe there is a way to buff off the shine from the glossy screen?

  2267. June 19, 2013 at 9:18 pm

    Apple! I have 999 Euros to spend on a nice 27″ Apple display, but I want a matte screen like I had on my last 20 years working with Mac computers. I’m graphic designer in Barcelona, and for first time in 20 years I’m thinking of buying a screeen from other brand. What a pity if I have to buy a black-grey boring screen. If you don’t think about the professional and loyal people who supported Apple in your most difficult times, maybe it will be the first step to Apple starting to lose that market.
    It’s a very easy strategy to attract bugs with glossy things …

    Barcelona
    Spain

  2268. 2381 German guest
    June 30, 2013 at 6:04 am

    I’m a normal consumer and I would prefer my MacBook Air 2011 with anti-reflective coating covering (clearly my best laptop to date) as well as the matte 15z’z and 17′ MacBook Pro’s. The glossy screens are distracting and annoying to me although I really like Apple products for different reasons. However, Apple seems even to have completely abandoned the surface coating of the MacBok Air series with the 2013 MBA line-up (and probably has even stopped the anti-reflective coating within the 2012 MacBook Air series without any comment), which is a step backwards to me.

    http://forums.macrumors.com/showthread.php?t=1600739

    I would Apple like to change their point of view and change or (re-)introduce a matte or at least antireflective coated option within all series.

    Germany

  2269. 2382 Enrique
    July 3, 2013 at 6:53 pm

    I long for a matte Apple display! At work, there are arguments about who gets to inherit the matte screen when someone leaves, as the glossy one sits unused in a corner.

  2270. 2383 GUY
    July 8, 2013 at 8:31 pm

    Glossy screens give me headaches. Apple, bring back MATTE!

  2271. 2384 WOODY
    July 13, 2013 at 8:38 pm

    I will not buy the new iMac unless it is matte and antiglare.

  2272. 2386 Victor Seguritan
    July 14, 2013 at 4:22 pm

    I’m in front of my terminal 80% of my time on my MacBook, which is nearly useless on sunny days in my home that has lots of windows and it’s completely useless outside. Being in sunny Southern California, this means that if I want to use my MacBook, I’m confined to windowless or near windowless rooms. So much for the thought of portability of a laptop. I’m never buying another Mac with a glossy screen. I’ll be happy with any reliable laptop with a matte screen and Unix installed.

  2273. 2387 Jose
    July 28, 2013 at 12:46 am

    I got the 27″ iMac on Monday and put it on sale on Friday. I starting getting terrible headaches using it. This never happened before with any computer. Because of this, I am selling my iPad as well, and I won’t buy anything apple. Shame on you, Apple.

    (Spain)

  2274. 2388 Matt
    July 31, 2013 at 1:34 am

    Apple, please introduce a matte option to iPad as well!

  2275. 2389 Pat
    August 2, 2013 at 6:15 pm

    I will buy a new MacBook Air as soon as Apple offers a matte screen choice. I have been a Window user for my whole life. I have lots to tell friends and family about Apple’s machines which is unknown to them. I am sure I can convince many to convert from Window to Mac as well, but only with an unstrained eye on Apple’s machine.

  2276. 2390 Matthew
    August 4, 2013 at 3:38 am

    I’ve never owned a Mac. I was about to make the switch from PC to Mac with the introduction of Windows 8. I was shopping for a MacBook Air 13″ or possibly a MacBook Pro? But I refuse to do so without a matte screen since, as a student, I will be staring at the screen for long hours at a time doing word processing in all kinds of environments and will, no doubt, get a headache/eye-strain from a glossy display! So Apple will be losing my business.

  2277. 2391 Kevin
    August 8, 2013 at 3:51 pm

    Bring back the matte!

  2278. 2392 Vincent
    August 13, 2013 at 5:52 pm

    I have been using an iMac with a matte screen since 2007, but now it cannot work anymore because of memory and hard disk limitations. So I need a new iMac. But NO WAY will I buy a Mac with a glossy screen. It will not work for calibration and will destroy my eyes. Please, Apple, be serious about customers using Macs for professional purposes, and not as toys to watch videos and surf the net. Until you bring back decent matte screens again, you will not see the color of my money.

    (France)

  2279. 2393 Alan G
    August 24, 2013 at 11:57 pm

    Reflective screens suck! I won’t buy an Apple with a reflective screen.

    (New Zealand)

  2280. 2394 Christina
    September 3, 2013 at 1:29 pm

    As a PC-user, I was ready to switch over to Apple. However, I am extremely dismayed that there is no matte-display option for the MacBook Pro 13″ (non-retina). I will not be upsold to a larger MacBook Pro 15″ just so I can have a matte screen. This would completely defeat the purpose of having a lighter, smaller laptop when I travel for work purposes. “Gloss vs matte” appears to be an ongoing debate on online forums, so I am surprised that Apple has not paid attention to this large segment of the market. I’ll be staying with PC.

    (Australia)

  2281. 2395 kevin c
    September 25, 2013 at 10:14 am

    Apple have lost me! My MacBook Pro reached the end of its life, and I jumped ship to Lenovo. Good range of Haswell notebooks with matte screens – and touch. Windows 8.1 looks ok, and Linux has raised its game.

    Steve Jobs said PC’s were becoming like trucks. A truck is for work – and the work we do is staring at a screen for long periods for coding or design. And some of us simply can’t hack a glossy screen.

    The Pro devices should offer a matte option. And also be more repairable – with access to the storage being especially important. But Apple has gone a different path – and so have I!

  2282. 2396 Jörg Wenck
    September 26, 2013 at 7:35 am

    Seconded. No MacBook Air for me if a matte option is not available.

    Germany

  2283. 2397 Eric H
    October 22, 2013 at 8:47 pm

    So Apple today, 22 October 2013, says a final F.U. to computer-using professionals: graphics professionals and software developers who use their computer all day. Apple have discontinued the non-glossy, antiglare screen option on MacBook Pros. They had already signalled this by refusing to update the non-glossy MacBook Pros, but the final nail in the coffin was hammered in today.

    Sad day. Watch out Apple. On the computer side of things, developers and graphics professionals are your core audience and your evangelists. Or rather, they were.

    Maybe this is the first signal that the new shiny polished Apple intends to abandon computers altogether in favor of iThings. This bites.

  2284. 2398 Gregory L
    October 23, 2013 at 10:13 am

    I wake up on October 23 2013 with a horrible surprise. I have worked on Apple computers for the last 20 years and during this time have convinced many people to switch to Apple. I also managed to this day to work in an anti-glare environment. It is not a style, but a prerequisite, not just because it is agreeable, but I would say because it is medically required to work in an environment free of constant double visual stimulation.

    (Switzerland)

  2285. October 23, 2013 at 8:14 pm

    I’m a graphic designer, and the glossy screen on my work iMac gave me huge eye strain. I had to buy a $200 matte filter to put over it which needs to be taped on so it doesn’t fall off. It looks horrible and it is not optimal at all.

    If Apple doesn’t bring back a new matte option for laptops, I will go back to PC. I know how to use Windows, and giving up all my favourite features on a computer to pay exorbitant Apple fees is NOT worth it. I cannot believe they would get rid of the matte screen.

    Every designer needs matte! I’m tired of looking at my reflection in glossy screens. I need to be able to tell the difference between shades of grey on my computer, not what is the screen and what are the stripes on my shirt.

  2286. October 26, 2013 at 3:25 pm

    I was lucky enough to buy the latest 17″ MacBook Pro just before Apple discontinued the 17″ model. Matte display, full HD, of course. Plus Firewire 800 and Expresscard.

    It is the best laptop I ever owned, and I would like to keep it forever. I fitted it with 16GB RAM, a fast SSD in the main bay, and the original 750GB traditional HD in the optical bay.

    I think it should last at least another year. But if, for any reason, the laptop is lost or damaged, I cannot purchase a replacement, as THERE ARE NO MATTE Macbook Pro available anymore !!!

    I can survive with a 15″ screen, provided that it is full HD (1920×1200, more precisely) and with matte display.
    The Retina display is completely unusable for me, I often use the computer outdoor, under the sun or under strong artificial light. Two weeks ago I used a 15″ retina MacBook Pro during a soccer match – I was under the light of the projectors, and it was impossible to see anything on the screen!

    Apart from these extreme conditions, glossy displays are unusable in any classroom which was designed according to the technical rules for natural lighting. In classrooms, wide windows provide daylight impinging on the desks from side-behind, because this is optimal for reading text printed on paper. But with a glossy display, you cannot work at all.

    So, the glossy MacBooks are unsuitable for school and for work, they are good just for watching a film, at home, when the curtain are closed and the light switched off.

    If no new MacBook Pro with matte display is available, when my current Macbook Pro will require replacement (possibly in 2015, but it could happen earlier), I will be forced to leave Apple for another maker.

    (Italy)

  2287. 2401 DP
    October 29, 2013 at 10:35 pm

    With Apple no longer offering matte screens (which my engineers insist upon). We are now planning to move away from Apple hardware and have custom built laptops running Linux. It’s a difficult choice for me, but one that must be made to satisfy our engineers who spend umpteen hours/week in front of these screens. From Apple’s perspective, we are are insignificant – only 400 plus engineers. As the IT Director, our plan to phase out the Macs will be aggressive – our goal is to have our new laptops deployed for new and current employees by the end of Q1 2014. Apple left us no choice. Also, the crapiness of OSX has been a contributing factor – the last few releases have really been subpar. Goodbye Apple. I’ve used or supported Macs for well over 20 years, spoken at numerous MacWorld Expos and at WWDC, etc.

  2288. 2402 Nick
    October 31, 2013 at 1:45 am

    I have been holding on to my white 2006 iMac for far too long. Recently, it started making noises, so I took a chance and bought the new Late 2013 iMac a few weeks ago. I figured that if I couldn’t handle the glossy screen, I could return it within two weeks, and then go for a Mac Mini with a third party matte monitor. The original glass screen iMac (2007-2012) gave me severe headaches from just spending a few minutes on it in stores, but the new iMac with the laminated screen really does have reduced reflections and glare. I spent a lot of time on it in stores before making my purchase, and everything seemed okay. After about 3 or 4 days at home, though, my eyes started bothering me. So with my two week return window getting smaller, I ordered the Kuzy anti-glare filter from amazon. But by the time it arrived, my eyes had adjusted, and quite frankly I have to say that I’m very comfortable with the iMac screen right now. I have it positioned where there are windows that reflect on both sides of the screen, but seriously, it doesn’t bother me. In case you’re wondering, the Kuzy filter worked great–it made the screen look just like the matte screen on my white iMac. But I removed it because I found that I didn’t need it.

  2289. 2403 David F
    November 5, 2013 at 1:00 pm

    After 15 years of using Macs I’ve finally caved and gone back to PC for one reason only – the removal of the last matte screen option on the MacBook Pro 15″ was the final straw. Goodbye Apple.

  2290. 2404 Ross Leavitt
    November 12, 2013 at 6:37 pm

    I personally prefer, and very strongly, matte screens. I don’t want to insult the glossy screens that Apple prefers, but I hope Apple won’t alienate the large base of its users who simply won’t use glossy. Make a matte screen an upgrade, but don’t make them unavailable.

    MacMatte editor’s note: Apple has already, as from 22 October 2013, taken the step to alienate the large user base of users who want matte screens. But removing the remaining anti-glare option from the MacBook Pro, Apple has effectively told that portion of its user base to go somewhere else.

  2291. 2405 Helmut
    November 16, 2013 at 1:24 pm

    I simply can’t buy a new MacBook until I have a proper antiglare solution, since glossy REALLY is putting far too much strain on my eyes. Looking at my colleagues, I can see that I am in a minority. But I exist. And as I can see here, there are many others with the same problem!

    My job involves a lot of reading, which simply doesn’t mix well with the sharply defined reflections that glossy displays give. The problem is that I earn my money in the Apple ecosystem, and I am really dependent on Apple hardware.

    I’ve searched for services applying anti-glare films to the screens in clean rooms and have found one here in Germany. But using anti-glare films is really not a solution that Apple customers should have to take. That’s a kludge, a hack, but nothing deserving the moniker PRO.

    I’ve filed a bug at Apple, complained on the product feedback page and sent an email to Tim Cook, that I reproduce here:

    Subject: Vision impaired people left behind, er, before glossy MacBook Pro screens?

    Dear Mr. Cook,

    I am sorry to have to resort to trying to steal your time by addressing you directly in email form. But I get the impression that the issue that I am trying to raise here doesn’t reach decision makers at Apple through the channels given otherwise.

    With utter shock and horror I learned that Apple is back to selling glossy-only screens on MacBook Pros. Something I hoped to be a thing of the past, or a lesson learned at Apple.

    At my attempt to perhaps get a leftover specimen of the last generation MacBook Pro with matte screen at the local Apple Store, I was brushed off with the argument that “NOBODY wanted the matte option”, therefore it had to be discontinued. At least I now know that I am a nobody in the eyes of Apple.

    Also I was taught by that store employee that glossy screens are simply a matter of getting used to, and that with an all-retina lineup matte wouldn’t make any sense, as the image wouldn’t be as crisp and sharp anymore. Furthermore I was told that the new antireflective coating is much better than the matte screens in direct sunlight.

    I REALLY tried if I can adapt to glossy screens! I actually gave a last generation MacBook with retina display a one week test run, because my colleagues insisted that glossy wasn’t so bad.

    And yes, it’s cool how the colors shine, how very black the black is and how one doesn’t notice any pixelation at all.

    But guess what? I seemingly am among the few percent of humanity who isn’t able to filter out reflections properly. For my vision system the reflections and the image on screen mix together as ONE image.

    My eyesight is far from perfect and I therefore only marginally profit from the retina resolution anyway. I NEVER work in direct sunlight, but often on the train, where I can control the direction of travel, but not the interior lighting. So all of the advantages the glossy screens give are wasted on me.

    My work involves a lot of READING – and that’s where matte really “shines”. Reflections on the matte display, while indeed much brighter than on glossy, are soft and blurred. But since the reflections are blurred while the displayed text stays somewhat sharp it’s still easy for me (and others like me) to distinguish content and reflections.

    The reflections on a glossy screen have equally sharp contours as the text on screen. Add my bad eyesight and I end up with headaches, because the additional workload my vision system gets by the glossy reflections is simply too much.

    Apple is selling this MacBook as PRO! And what I common layman learned about design is that form should follow function!

    I, deeming myself a PRO user, use my MacBook as a software development tool. I have not much use for beautiful images or shiny colors. The function I need, and what I would call functional in this context, is that any reflections are blurred and therefore make every sharp contour on my screen obvious as screen content. Exactly what matte screens do.

    There are matte films on the market, which can be applied to the screen. But as they are being applied as an additional layer they cannot be as good as a built in matte glass and are obviously not a Pro solution…

    So, please please please, bring back CHOICE into your product selection (which I have on the desktop, by buying a non-Apple display). A matte BTO option for MacBook Pros is not too much to ask, in my opinion.

    And even Jonathan Ive might get over the disfigurement of his beautiful designs without a heart attack, when he learns that people like me really really do SUFFER from glossy screens. And not only as a matter of preference.

    Will Apple really leave behind the users who NEED matte screens to actually use a portable computer for work? That would be very very disappointing.

    Yours sincerely,

    Helmut
    (Germany)

  2292. 2406 Daniel
    December 2, 2013 at 1:16 am

    It is fascinating that Apple is happy to provide five washed-out, teenage-girly color options for the iPhone 5C –choice that really doesn’t matter — but Apple takes away choice for a feature that really matters in everyday life, like antiglare on a computer. I have delayed replacing my MacBook Pro and my wife’s MacBook Air because now everything is glossy. For someone who works outdoors and in cafes, the glare is simply a non-starter. But more than that, Apple’s “we don’t care what you think” attitude is even more of a turnoff, making me pray that a competitor will step up with a viable alternative for my needs. iOS 7 and the way it was forced on my wife’s iPhone 4S has made me look for alternatives on a phone as well. Ugly, ugly, ugly, and difficult to read.

  2293. 2407 BaX
    December 2, 2013 at 7:55 am

    There is hope for people who need matte screens:

    New 24-Inch 4K Monitor detailed on Dell’s Website: The development could provide insight into future Apple 4K monitor offerings as the two companies have historically used the same supplier for their display panels.
    Panel Type, Surface: In-plane switching, anti glare with hard coat 3H.

    http://www.macrumors.com/2013/12/01/new-24-inch-4k-monitor-detailed-on-dells-website

    24-Inch 4K Display from Dell Priced at $1399, 28-Inch 4K Model Coming at Under $1000
    http://www.macrumors.com/2013/12/02/24-inch-4k-display-from-dell-priced-at-1399-28-inch-4k-model-coming-at-under-1000

  2294. 2408 BaX
    December 6, 2013 at 10:26 pm

    Apple has chosen a matte display!!!

    In lieu of a Retina Thunderbolt Display, Apple now selling 4K IGZO Sharp LED monitor
    http://appleinsider.com/articles/13/12/06/in-lieu-of-a-retina-thunderbolt-display-apple-now-selling-4k-igzo-sharp-led-monitor

    Sharp 32″ PN-K321 – 4K Ultra HD LED Monitor
    http://store.apple.com/fi/product/HD971ZM/A/sharp-32-inch-pn-k321-4k-ultra-hd-led-monitor

    Google for it to find that it is indeed matte!!!

  2295. 2410 Andreas Bovin
    December 12, 2013 at 5:59 pm

    BRING BACK MATTE SCREENS!!! ANYTHING ELSE IS USELESS FOR SERIOUS PROFESSIONEL WORK. AT THE SAME TIME BRING BACK THE 4:3 RATIO. FOR BASICALY ALL OFFICEWORK 16:9 IS HORRIBLE AND USELESS, BECAUSE WRITING, INTERNET ECT ALWAYS HAPPENS VERTICALLY. 16:9 MEANS ENDLESS SCROLLING AND NO OVERVIEW.

  2296. December 12, 2013 at 9:32 pm

    Bring Matte back!

    (Hungary)

  2297. 2413 null
    December 14, 2013 at 3:24 pm

    I’m sure it’s all been said at this point. Apple – bring back anti-glare, glossy screens are horrible!! I’m going to start developing for Android instead of iOS so I’m not forced to look at a glossy screen. TT_TT

  2298. 2414 Vicki Sharp
    January 3, 2014 at 2:04 pm

    We need an anti-glare screen. I cannot work on a glossy screen for any length of time because it bothers my eyes. I have been holding back buying a new MacBook Pro because the matte, antiglare option no longer exists. The research studies show that a glossy screen is bad for your eyes.

  2299. 2415 alsun2001
    January 12, 2014 at 4:44 pm

    I too cannot stand the glossy Retina MacBook Pro screens. Apple, please restore a matte option!

  2300. 2416 Nestor
    January 15, 2014 at 9:47 pm

    +1 Matte. Glossy is not an option for me. It’s a total disappointment. Now I have to get a different brand of laptop. My 2008 MacBook Pro with excellent matte screen simply got too old :-/

    (Poland)

  2301. 2417 Matthew Mrizek
    January 18, 2014 at 6:00 pm

    I am so happy I got my MacBook Pro right before Apple announced the new Retinas this year (really last year actually). I got the last MacBook Pro with a matte screen. Matte screens are so important to me that I even put a matte screen cover on my iPhone because much of the time I’m using my iPhone outside. Now a matte screen cover for a future MacBook Pro seems out of the question for me. When the screen is that large, it is nigh impossible to put one on perfectly. I hope Apple gets the memo before I have to get a new laptop in a few years.

  2302. 2418 Robert MacDonald
    January 18, 2014 at 11:31 pm

    I fully support the request to have matte screens again.

  2303. 2419 Jim
    March 10, 2014 at 11:26 am

    Terrible!!!! Apple are pushing us to got back to Microsoft Windows who seem to listen their customs at least.

  2304. 2420 j.doe
    March 22, 2014 at 2:48 pm

    Glossy screens suck if you need to do color-sensitive work. Apple, please don’t make me buy Windows machines in the future!

  2305. April 1, 2014 at 7:43 pm

    Knowledge and wisdom means MATTE

    • 2422 Vicki Sharp
      April 2, 2014 at 1:06 pm

      My eyes cannot tolerate a glossy screen. I am presently using the 23 inch matte Cinema Display, and the MacBook Pro with matte screen. I will be forced to buy the Mac Mini or the Mac Pro and find another computer screen that has a matte finish. If you work too long on a glossy screen, you can develop headaches and eye strain. I use Photoshop, and a glossy screen is not as accurate.

  2306. 2423 Matt Ausmus
    May 21, 2014 at 6:49 pm

    Luckily I purchased my MacBook Pro 17″ a few months before they discontinued the model. Matte screen of course, which means I did pay the up-charge for it and did so willingly. I’ve used a MacBook Pro 17″ with the glossy screen and it is impossible to get rid of the glare; the screen is too large. I also use an external monitor which is a 20″ Cinema Display. I’m upgrading which sadly means purchasing a used matte-finish Cinema Display off eBay; not a new Cinema Display.

    I’m not a photo editor but I write lots of documentation and spend my entire day staring at a screen. My MsvBook Pro goes from my home to my clients, so lighting changes constantly.

    When we purchased my wife’s MacBook Pro 15″ we also upgraded it to the matte finish. Again, we didn’t even baulk at paying the up-charge.

    While I’m not holding my breath that Apple with bring back a 17″ laptop, I do hope they bring back the matte finish options to all their displays.

  2307. 2424 M Nawy
    June 9, 2014 at 6:56 pm

    I just bought a 13.3″ MacBook Pro with retina (late 2013) coming from the Thinkpad matte display world I have used for many years. I began having significant visual problems of dark blotches in my vision, eye strain and headaches three days into its use (about 6 hrs a day). These go away when I go back to my Thinkpad display for a similar period of time.

    I hate looking at screen reflections when I need to look at content. It’s interesting that Apple thinks they have a unique and enlightened understanding of user needs but discard a whole community of high end users and their feedback as not worthy of their attention and resolution. What a haughty bunch of birdbrains.

  2308. 2425 Liz W
    July 14, 2014 at 5:23 pm

    I have used Apple for over a decade. I grew up as an artist and graphic designer. In college, we had both PC and Mac labs, so I was exposed to the super capabilities of both. Now that my MacBook Pro from 2011 died, I have no more matte-screen options from Apple. Thus I’m being forced to revisit PC mainly for the sake of my vision, and my preference considering that the majority of my work now is photo editing and I don’t want to edit off of a glossy screen with sharper contrast and darker darks, but would prefer a neutral monitor. I chose Mac post-college, thinking that Apple would always be consistently in the lead. This is a first time I’m experiencing extremely differently, and have also been reminded of the fact that Apple has consistently over the last 5 years made decisions seemingly against the professional user in order to impress or ease the experience of the novice. I’m a 35 year old working professional, not a grandmother or a child looking to buy their first computer. I don’t want to be wowed by the frills at the expense of the basic and necessary. PLEASE, Apple, bring back your matte screens to your laptops and iMacs! Especially your MacBook Pro’s, at least! I’m not a person who likes change. Once I go back to PC, I might have to stay there.

  2309. 2426 Ido
    August 12, 2014 at 2:58 pm

    Provide matte-screen functionality, Apple.

  2310. 2427 harlanleyside
    September 26, 2014 at 9:16 am

    When my superb 2011 MacBook Pro suddenly seemed to ‘die’ and the prognosis looked grim, I was shocked to find the matte, anti-glare screen was no longer an option! Thankfully, the problem turned out to be a USB port short circuit, and Apple fixed it free of charge. But I hated even 2 days without it. I’d have bought a brand new MacBook Pro then and there, using the old one as emergency backup, if the matte option was still available. As it is, I’m just hoping the 2011 will last forever! Gutted and abandoned is how I feel. My eyes get enough strain from the iPhone screen, so using the MacBook Pro when I’m home is a blessed, essential relief. And I love the way images and video look on the matte screens; more natural. Glossy creates a sort of distancing, artificial effect for me. Yeuuch!

    (United Kingdom)

  2311. 2428 Mobot
    October 2, 2014 at 4:02 am

    Apple, please bring back the matte option.

  2312. 2429 mark
    October 15, 2014 at 4:33 pm

    Matte is just a “more elegant” choice, to use an apple-ism solution.

  2313. 2430 MaX
    October 16, 2014 at 7:25 pm

    Something is moving: Apple just announced a new iPad Air 2 with anti-reflective coating that reduces glare by 56 percent over its predecessor. Apple says the new display features the lowest reflectivity of any tablet on the market.

    So, yes, Apple acknowledges the glare issue. Hopefully, it will eventually reach Mac displays as well…

    Apple announces 6.1mm-thin iPad Air 2 with Touch ID, anti-reflective coating, new gold color option
    http://appleinsider.com/articles/14/10/16/apple-announces-61mm-thin-ipad-air-2-with-touch-id-anti-reflective-coating-new-gold-color-option

  2314. 2431 Bethany
    October 17, 2014 at 5:24 pm

    I work on a 24″ iMac all day and the glare drives me crazy. It hurts my eyes and the reflection is really distracting. I feel much more comfortable when I switch to my matte MacBook Pro. I don’t know what I’m going to do when it’s time to upgrade the laptop! I absolutely love the Mac OSX but I may have to jump ship.

  2315. 2433 Cuddy
    October 27, 2014 at 11:36 pm

    Bring back matte or else!

    • 2434 Vicki Sharp
      January 24, 2015 at 2:43 pm

      I bought an i7 Mac Mini a couple months ago. I have an old Apple Cinema Matte screen that I am using with it. Two of friends bought Macs and also bought matte screens from other computer manufacturers.

  2316. November 17, 2014 at 10:26 pm

    We have several Macs and have to choose monitors with adapters so we can have a matte finish. I have three employees that refuse to use an Apple monitor because of the glare. You’d think, because Apple make such great laptops, they’d be smart enough to give the public what they need – but noooooooooo. Apple are worse than Micro-slop and think they know best.THEY DON’T!!

  2317. 2436 Peter
    December 1, 2014 at 2:37 pm

    Not gonna buy a glossy computer, ever.

  2318. 2437 Al A
    December 5, 2014 at 3:46 am

    Honestly, I’ve used Macs for almost 25-years, but I would seriously consider switching to another OS when it comes time to upgrade my MacBookPro if glossy was the only option.

  2319. 2438 Lo PHi
    December 23, 2014 at 12:53 pm

    Matte screen for MacBook Pro and iMac with Retina is an absolute requirement for me.
    (Working on a MacBook Pro mid 2009 A1286 with matte TN LCD)

  2320. 2439 Michael Ladstätter
    January 23, 2015 at 1:01 pm

    Dear Apple Inc.!
    I can’t get my digital artwork done on a glossy screen, without getting eyestrain every time. Please! I want matte options. I WILL NOT BUY anykind of new mac with a glossy screen!!!!!

    Michael Ladstätter
    Perchtoldsdorf, Austria

  2321. 2440 D Dunlop
    February 15, 2015 at 3:33 am

    I have a 2007 MBP with matte screen. The Logic Board just died, and even with a computer that works 1/100 times I still prefer to keep the 2007 limping than buy a new glossy black MBP. Bring back the matte option…..soon!!! I need a new MacBook and can’t stand the gloss!!!!!

  2322. 2441 Murph
    February 15, 2015 at 4:00 am

    I guess I am one of few people in the construction industry using a Macbook Pro. Traveling from job site to site causes constantly changing light conditions. I have updated the harddrive on my 2009 Macbook, added memory and now am facing the reality of my computer not offering the performance that I need. Yet I hold on to my Matte screen like a family heirloom. Please bring back the matte option!

  2323. February 17, 2015 at 1:59 pm

    Dear Apple Inc., I bought one of the newest iMacs after having the first Intel (the white one) and now have to replace it because I cannot work with the glossy screen. Those reflections are tiring me too much…! Going for the Mac Mini now and combining it with a different screen. Sorry, I love Apple but please bring back the matt options!!!

    Netherlands

  2324. 2443 Paola
    March 4, 2015 at 3:40 pm

    Retina display and glossy screens are eye killers.
    MATTE please!

    Italy

  2325. 2444 MaX
    March 16, 2015 at 5:28 pm

    Oops!
    Retina MacBook Pro Users Complain of Anti-Reflective Display Coating Wearing Off
    http://www.macrumors.com/2015/03/16/retina-macbook-pro-stained-coating
    Apple should make true matte displays.

  2326. 2445 FixMaX
    March 20, 2015 at 5:30 pm

    Fixed by a matte display:

    Anti-Reflective coatings separating on MacBook displays
    http://www.macissues.com/2015/03/20/anti-reflective-coatings-separating-on-macbook-displays

  2327. 2446 Aiiaz Khan
    April 14, 2015 at 12:31 am

    Dear Apple,
    I agree with everyone on this forum and would really like a matte option on all the MacBook Pros or even a MacBook Air. I am willing to have it as an extra option that I would have to pay for. I found it better for my eyes and way more usable when having the sun bear down on me out of my control than the current glossy displays. I would prefer a non-Retina matte screen than the current Retina glossy screen, so am willing to compromise Retina in lieu of the Anti Glare.

    Thanks.

  2328. April 23, 2015 at 1:29 am

    Dear Apple (you Mobile Minimalism Design freaks!)…

    The anti-gloss matte display on the MacBook Pro is an absolute requirement of both me and my 89 year old mother (who is going blind) — we both find the glossy screen reflections annoying and unacceptable. I bought one of the last MacBook9,1 anti-glare 15 inch MacBook Pros for use doing genealogy in my home at the beach where all of the upstairs ocean view windows let in a lot of light and the glossy screen is impossible to use because of reflections off the outer glass. I wish I had bought 10 of them (hopefully enough to last the rest of our lives)! The other day just luckily found a slightly used MacBook6,2-i7 2010 anti-glare 15 inch MacBook Pro for my mother at PowerMax, since I had to upgrade her from an old iBook G4 because of inadequate new printers on the market that work with OS X 10.5.8 Leopard (the max OS X for the iBook G4).

    The recommendation that Apple Store Sales came up with for us was to buy a new Mac Mini and then buy a 23 inch LG external anti-glare flat screen monitor from B&H PhotoVideo — basically, off-shoring and out-sourcing Apple’s responsibility to their customers off to a Korean company (LG). But to people like us, used to the convenience and built-in UPS of the MacBook Pro laptops, going back to a desktop solution is totally unacceptable.

    Again, please bring back the hi-res anti-glare screen options for the mbp laptops!

    — Cal

  2329. 2448 Arpit Sharma
    May 1, 2015 at 10:34 pm

    Ha Bhai..Matt screen chaiye…is gareeb ki koi to suno…

    Dear Apple,

    I need matt display. Thanks. I will not buy any Mac product with glossy screen

  2330. 2449 Marc
    May 16, 2015 at 11:17 am

    Apple – your worth was built on graphic professionals that found your product superior to all others. Now you’ve gone mainstream and have abandoned those that built your reputation. Please bring back the antiglare option that (be it a small user group) these professionals depend on. Stand behind those that have stood behind you.

  2331. 2450 Arun
    May 20, 2015 at 8:53 pm

    I have always used matte screens. However, I recently started using a Macbook Pro with retina and although the clarity is good, I am having significant eye strain. When I take away from my laptop, I see yellow patches everywhere my eyes is just showing strange colors,. I no longer use my laptop screen, I instead use a separate monitor hooked to my laptop. This of course is only possible when I am not traveling. I really want my next Apple laptop to have a Matte screen. If not, I am having to switch to the old ThinkPads.

  2332. 2451 wdchild@gmail.com
    June 4, 2015 at 8:55 pm

    I simply don’t understand Apple’s stubbornness of refusing to offer an antiglare option for the MacBook Pro and other computers in the Mac lineup. It is clearly not cost. Apple can afford anything now. Rather, it seems to be some people higher up have decided that their preference is everyone’s preference, or should be.

    I would have bought a new MacBook Pro this year if antiglare were an option. Since it is not, I’m debating whether to buy a used one, or even switch to Windows….God forbid. Hard to imagine, but I truly hate the reflections.

  2333. 2452 Mary
    June 14, 2015 at 4:59 pm

    My wonderful 2010 MacBook Pro with matte screen was stolen this past week. I am one of those that cannot tolerate a glossy screen, and I am disheartened, to put it mildly, that the matte screen option no longer exists. It looks like I will not be replacing my MacBook with an Apple computer, and this saddens me as I really loved the MacBook I had. I am writing this on a loaner MacBook, with glossy screen, and I have a headache. Please reconsider this decision. It is obvious that many loyal Mac users want this as an option. I don’t understand the decision to disregard the real need of so many of us.

  2334. 2453 Thom Warner
    June 20, 2015 at 5:45 pm

    In 2005 I believe I purchased my last iMac. I always loved the all-in-one concept, but after Apple in its ignorance and hubris started to only sell glossy displays, I never bought any Mac with display again. My next Macs were Mac Minis and I purchased a matte pro pre-print screen I use ever since. After the Mac Mini got too slow for my needs, I went on to build a Hackintosh.

  2335. 2454 Todd C.
    June 25, 2015 at 9:03 pm

    I own a 2006 MacBook Pro with matte screen, and as soon as Apple re-allowed matte screens in 2009, I grabbed one again. I now need a new one really badly, but will continue using my 2009 until I can get matte screen option. Apple, please bring it back for us actual PROfessionals.

  2336. 2455 Ron Hadley
    July 1, 2015 at 10:23 pm

    I finally figured out why I have a lot of eye strain and headaches. It started when I got my glossy MacBook. I am in need of a new computer, but will unfortunately have to switch from a Mac to a notebook that is not glossy. Too much glare and eye strain.

    • September 9, 2015 at 11:09 am

      I’ve a Macbook Pro, early 2011, and am hoping it will last as long as I do! Beggars belief that the richest company in the world can’t continue support supplying matte screen laptops and iMacs. I’d love a large iMac with matte screen, but my eyes get enough strain from iPhone usage; my matte Mac is a blessed relief. Colours also look more natural on matte screens. Why so many people prefer glossy is beyond my feebpe ability to cmprehend.

  2337. 2457 Carolyn
    August 15, 2015 at 2:11 am

    I was offered a new Mac today at work. I currently have a 2 year old MacBook Pro with a matte screen that I special ordered. I passed on the offer of the new machine because I do not want a glossy screen. I am a web developer and spend a good percentage of my time working on my laptop screen. Like others, I don’t want to fight my reflection to see my work.

    I don’t get why Apple is being so stubborn and ignoring the needs of a large group of computer users. I am hoping that next year there will be an option to order a matte screen. If not, I will be shopping PC’s and installing Linux.

  2338. 2458 Stacy
    September 6, 2015 at 5:39 pm

    I agree. I have an old MacBook Pro with matte screen, which will probably need replacing in the near future. I’d love to get a new MacBook Pro to replace it, but cannot because, like others here, the glossy screen physically hurts my eyes. The add-on anti-glare films are not an acceptable substitute at all, for several reasons. I don’t understand why Apple discontinued the matte screen when clearly many people need it. I’ve been a loyal Apple customer for my laptops for many, many years, but if a matte screen isn’t available when my current MacBook needs to be replaced, I’ll have to get a PC because the glossy screen simply is not an option.

  2339. 2459 M Coles
    September 23, 2015 at 3:18 pm

    As a design professional in an office with big wondows, I love the matte screen.

  2340. 2460 Adrian
    October 2, 2015 at 6:39 pm

    My first mac was a 2008 iMac with glossy screen; loved the OSX but hated the glossy screen. The Mac is the only computer I ever owned which required you to close the curtains before turning it on. Now juggling two 2011 MacBook Pros with matte screens; tag-teaming them when the GPUs fail and have to go in for repairs. Love to buy a new MacBook Pro for my professional graphics work but can’t go back to the darkness. Especially as my eyesight gets that little bit weaker.

    Is this such a revelation that glossy screens suck? What happened to “form following function” – function is more important than the way the thing looks surely!

    I can’t buy another Apple until a matte screen option returns. It is that simple.

  2341. 2461 Shawn
    November 11, 2015 at 2:59 pm

    I will only purchase a laptop or monitor with a TFT screen because glossy screens give me a headache, watery eyes, and overall discomfort. Before this petition I thought I was largely alone.

    But I’m wondering….

    Are there any iPhones with matte screens? Or any modern smart phones whatsoever? The only smart phone I’ve found with a matte-like TFT screen is my old LG Phoenix and I need to upgrade The iPhones give me a headache even when I apply an “anti-glare” screen.

  2342. 2462 Q
    November 12, 2015 at 4:53 am

    As a proud owner of 6 portable Apple computers (5 of which still work), I can only emphatically agree with this petition for a matte option. I will not buy a new Mac until there is such an option. I am writing this on my newest MacBookPro4, which was purchased in 2008. It has a beautiful matte screen and it is still good enough for most tasks, but I would buy a new one in a second if I could get a new one with a matte screen. May I add that I would like to see this option on iPads as well. I cannot bear look at them.

  2343. 2463 Waldemar Scholtes
    December 2, 2015 at 4:42 am

    I switched to Mac from a Windows machine in 2004 with a G5 tower, PowerPC. I refused to buy a glossy screen then and my opinion has not changed. I was in the market for a new computer and would have gotten an iMac, but for the glossy screen. So … I still have the tower, got a Mac Mini in the meantime, and will upgrade the tower to an Intel machine; and I still use 2 iBook G4’s with matte screens from 2004. I WILL NEVER GET A GLOSSY SCREEN. Samsung and LG have been serving me well with decent MATTE screens. Are the current Apple people really so out of touch with an important segment of their clientele? It really is pathetic. PC producers seem so much more attuned to the customer.

  2344. 2464 Steven
    December 6, 2015 at 9:54 pm

    I own a glossy Thunderbolt Display. Unfortunately I had to throw it out because it caused serious headaches and eye strain the longer I used it. Resulted in a few migraines (never had this before) after 1 year.

    I am a self-employed web developer and I need to sit at least 8 – 12 hours a day behind this monitor. I didn’t realise it at first, I thought I was just tired or stressed out, but it turned out the monitor was seriously messing up my health. The day I switched back to a matte screen everything started to get back to normal and within a week I felt as lively as before. I still have a MacBook Pro with matte screen and it doesn’t cause any issues at all ever after prolonged use.

    I would happily pay extra for a matte coating. Apple, please provide a matte option for the Thunderbolt Display! It’s a great piece of hardware except for the horrible glossy surface.

  2345. December 9, 2015 at 11:27 pm

    I also vote for a matte screen option. If it came to a compromise between Retina level detail or matte screen, I’d take the matte screen every time. Working near windows or other sources of bright light is a pain with a glossy screen … I’m always repositioning myself to avoid glare. That kind of problem is rarely an issue with my matte screen MacBook Pro.

  2346. 2466 Shawn
    December 26, 2015 at 6:39 pm

    I know this petition is really old, but is anyone having the same problems with the glossy screens on iPhones and other cell phones? I get the exact same symptoms from looking at glossy cell phone screens as I do when looking at a glossy monitor. I’ve tried the matte screen protectors and they don’t work. Can anyone recommend a cell phone with low reflective qualities (e.g. a tft screen)?

    My LG Phoenix has a matte TFT and thus I can use it without the headaches & watery eyes but this phone is old and I would like to replace it.

  2347. 2467 Maria
    January 12, 2016 at 10:46 am

    I was horrified when I learnt that I couldn’t get a new MacBook Pro with a matte screen when my old laptop broke down. After a couple of weeks with the glossy screen on my new MacBook my eyes are red and dry and feel so strained. I really regret buying it but I couldn’t find any reasonable options with a matte screen either. A terrible decision from Apple to remove the matte screen as an option. I will never buy a MacBook again if they don’t bring it back.

  2348. January 12, 2016 at 11:25 am

    Yes, go for matte screen. We need it a lot!

  2349. 2469 nac
    January 29, 2016 at 10:18 am

    Matte, please, and 17″ too!

  2350. 2470 Einar
    March 13, 2016 at 3:56 pm

    I have eye problems with the glass screens – Apple, bring matte back please for the 15″ MacBook Pro!!

  2351. 2471 Doug Smith
    March 24, 2016 at 12:29 am

    The glossy screen are terrible! Try working on a glossy retina display anywhere with windows behind you, especially on a photo or program with a black background. Simply awful. I’m sticking with my MacBook Pro 2011 matte screen laptop until Apple release a new matte option. The pro level machines should have a matte option.

  2352. 2472 Anders Eljas
    April 20, 2016 at 2:35 pm

    I don’t mind paying USD $1,000 extra for a matte screen. Apple, just give me the option.
    Anders Eljas/Conductor-Orchestrator

  2353. 2473 Sophie
    April 26, 2016 at 3:48 pm

    Please! Apple, I am getting headaches and my vision significantly worsened since using the glossy displays. And quite significantly so. I would pay extra money to have the matte screen.

  2354. 2474 mark
    May 1, 2016 at 1:31 pm

    Looking to upgrade soon, but hate glossy screen.

  2355. 2475 Todd Kollus
    May 20, 2016 at 6:51 pm

    Apple, please offer a matte option for all your desktops and laptops!

  2356. June 3, 2016 at 9:20 pm

    Apple is not in the Professional Computer business any longer. They are happy to sell to the children’s market (iPads, iMacs, etc.). APPLE: PLEASE support the graphics pros that support you. We need matte screens!

  2357. 2477 Mike LeBlanc
    June 25, 2016 at 9:01 pm

    I am a software engineer and also a professional photographer. My new Mac Pro uses an old matte 30 inch Apple Cinema Display. My mid 2009 MacBook Pro has a matte screen. I desperately need a newer and faster MacBook Pro but will not buy one that has a glossy screen. Unless you are working in a darkened room, the reflections on a glossy screen are totally unacceptable.

  2358. 2478 Chris Holmden
    July 2, 2016 at 9:25 am

    I couldn’t believe it when the matte option was dropped. I held on as long as I could to my older generation MacBook Pro. Now, I don’t know what to do. Eyestrain is my main problem, and this leads to nausea, which is intolerable. The glossy retina display exacerbates this problem. The smaller screen has not been helpful either (limited to 15 inches).

    Some people, like myself, still use computers for work, to create things, not just for play. Apple should be designing computers that allow people to do their work without compromising their health.

  2359. 2479 Soembd
    July 21, 2016 at 7:51 am

    I am for matte. I hate glossy. I will only be first time Apple buyer if matte is provided.

  2360. 2480 Carlos Rojas
    August 26, 2016 at 9:09 pm

    I want to buy a MacBook Pro, but I need a matte screen because of the eyestrain caused by glossy ones is too much.

  2361. October 10, 2016 at 2:01 am

    I bought a new glossy-screen Mac to work on my thesis research. I had to return it three days later – the EYESTRAIN was extreme. I cried like a baby while working for just 20 minutes. I returned and bought the old MacBook with matte screen and I finished my thesis successfully with this MacBook Pro MATTE SCREEN in Switzerland, which still works great. The old one is good for home. I have an i7 matte screen MacBook Pro (15-inch, Late 2011), 8GB 1600 MHz DDR3, Intel HD Graphics 3000 512 MB. Today is October 10, 2016, Zurich, Switzerland. I highly recommend this old MacBook Pro 2011 for heavy duty home job, it is heavy tough. Lets see if Apple give us the option to buy a new matte screen laptop. Please notify me when this happens.

  2362. October 10, 2016 at 2:09 am

    Please, Apple, have mercy. We need matte screen, light laptops that will not cause this horrible eyestrain asap. Bitte.

    Switzerland

  2363. 2483 M
    October 11, 2016 at 3:48 am

    Apple, please provide a matte option.

    • 2484 Vicki Sharp
      October 12, 2016 at 2:05 pm

      I have a 2008 23″ Cinema Display which was matte. When this screen no longer works I will have to buy a non-glare monitor from another company. I can’t see why Apple can’t make a Matte screen?

  2364. 2485 der.baron
    October 12, 2016 at 12:03 pm

    All this about the Matte screen is still true, but there is another reason that I will never buy another Apple product

    They do not have a proper file system this makes my work impossible on an Apple!!!

  2365. 2486 MaX
    October 31, 2016 at 10:14 am

    Apple Says It’s Out of the Standalone Display Business

    While rumors have suggested Apple is working on a Thunderbolt Display replacement powered by an integrated GPU, Apple’s LG partnership seems to indicate that Apple may have shelved plans to build a new display, something that’s been confirmed by The Verge’s Nilay Patel. According to Patel, Apple told him it is out of the standalone display business.

    http://www.macrumors.com/2016/10/28/apple-out-of-display-business/

  2366. 2487 Paul Harrison
    November 10, 2016 at 11:41 am

    Dear Tim Cook,

    I know you are around and hear this. Please, as CEO, kick the asses of your new cheesy management. They have been torturing us with glossy displays. Just see now Dell laptops, Lenovo and other are building matte. Save the artists once again from being buried under politics of technology. Peace and love.

  2367. 2488 MaX
    December 31, 2016 at 10:34 am

    Good news (sort of). It seems that LG UltraFine 4K and 5K have displays between what most folks would call glossy and matte. It is similar to the MacBook Pro or iMac 4K/5K.  Glare is really pretty minimal. See comments at

    Unboxing LG’s 27-inch UltraFine 5K Display with Thunderbolt 3
    http://forums.appleinsider.com/discussion/197955

  2368. 2490 MaX
    December 31, 2016 at 10:35 am

    I forgot… Happy New Year 2017 everyone!

  2369. 2491 Isaac
    May 22, 2017 at 11:41 am

    Apple, please make matte screens available again. I’m a photographer, and viewing images on the job on a glossy screen is horrific! Time to step it up, Apple. Provide more options for your customers once again.

  2370. 2492 Peter
    June 3, 2017 at 8:48 am

    Apple, we need matte screens, please.

  2371. 2493 Darko
    June 29, 2017 at 3:01 pm

    Please offer at least the iMac Pro with an matte option. We will pay for it even though it will be pricey.
    Why?
    1. Because we’re proffesionals
    and 2. because glossy displays are not alowed at workplaces here in Germay (law for protection of workers)!

  2372. 2494 Kelley
    November 22, 2017 at 5:14 am

    Apple, please offer matte screens again. My matte mid-2010 MBP is still great, but I would like to upgrade at some point in the next few years. I will not purchase another unless it has a matte screen. Using the latest Mac models is absolutely tortuous for me. Please don’t force me to a matte Windows 10 notebook. ;_;

  2373. 2495 Smith
    July 3, 2018 at 6:31 pm

    Why are you all still whining about how Apple has abandoned the technophile? I don’t want a cute toy that color matches my shoes and “smart” watch. I am a techie who has a job requirement to be a the forefront of technology. Apple is no longer there. System 76 is: https://system76.com/

    Stop speaking to a deaf ear and start voting with your wallet. Yes, its not MacOS, and yes that means for the most part, retooling. But honestly. If you are like me, you still want the OPTION to choose the peripherals. I like my skeuomorphs, I still use Redbox while traveling to watch DVD movies, I want USB 3.0, HDMI, and normal sized ports so I don’t have to pull out my dongle every where I go. I use the mac remote to display content on the MAC and listen to music every so often. I am the guy who maxes out memory, hard drive, and if possible graphics. If I am going to spend $5-6k on a laptop, I will get what I want. And I want a matte screen. I am they guy who would pay $300 for an operating system that WAS WORTH THE MONEY, MacOSX was. I don’t need free updates, I need efficient workflow. I have a job, and I want to spend more time with my family then fixing my computer. I can’t waste time on a toy that talks to me.

    System 76 Onyx: 4k matte display. (4k guys) 32 GB ram, 2 display ports and additionally, a full sized HDMI port. So yes you can monitor it up. i7 4.1Ghz processor (not that it matters). And advertised up to 5TB storage… When did a MAC ever do that?

    If you had 10k signatures, wouldn’t that make it worth a companies time (like System 76) to listen to your specific needs? Perhaps they could come up with a creative solution? Perhaps we can start something new with a company that wants your business? Sound familiar?

    So I encourage everyone, instead of wasting your time with an outdated mantel piece that looks stylish and is better left as decor in a museum then in the field, to try something different.

    Embrace the penguin.
    Embrace the future.

    – Wispers in the silence.

  2374. July 19, 2018 at 10:28 am

    Please bring back the matte screen for the matt book pros. I have to sit for hours drafting on the screens and my eyes involuntarily close due to the straining of the glossy screen. If possible please also provide a matte screen for the add on monitors.

  2375. 2497 Elizabeth
    May 19, 2019 at 12:23 pm

    My daughter is required to use her laptop every day in high school. The glossy screen makes her eyes water, even when using the Time Out app for eye breaks. The “light up” keyboard is also horrible. We will be changing to another brand with a matt screen next year.

  2376. 2498 sandji
    May 8, 2020 at 8:55 am

    Please bring back matt screens. I have been using iMac and then Mac book pro for more than 30 years. I am a diehard apple fan, but so very dissapointed with the reflection of my macbook pro screen. I’m a photographer and I spend hours, days, weeks staring at the screen. I’m obliged to turn my laptop sideways, and yet the reflection is unavoidable which in turn triggers my migraines.
    It would be considerate on Apple’s side, to atleast give us the option to choose between matt or reflective screens, at the time of purchase.

  2377. 2499 MaX
    August 4, 2020 at 3:56 pm

    Great, awesome and fantastic news!!! It seems that finally Apple DID it!!!

    Apple Updates 27-inch iMac With SSDs, 1080p Camera, More
    The model’s Retina 5K display comes with True Tone and a nano-texture option we first saw with the Pro Display XDR. It has 14.7 million pixels driving a billion colors at 500 nits of brightness. The nano-texture cuts down on glare similar to matte displays.
    https://www.macobserver.com/news/apple-updates-27-inch-imac

    Has someone tested that?


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