Note: petition’s goal is 10,000 signatures. (To see full list of petitions, click “Older Comments”). The glossy-only iMac came out on August 7, 2007. On 22 October 2013, Apple removed the matte option from the MacBook Pro, thus totally removing any anti-glare option from its entire Mac range of computers.

Please add your petition at the bottom of the webpage (iPad users, click comments button).

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Apple must offer the matte screen for iMac’s, all the MacBook Pro/Air models, and Cinema Displays. (Currently only the 15″ MacBook Pro has an antiglare screens).

The matte screen issue will not die down even with the passing of time.

Because …

The glare from glossy screens causes eye strain for many people. The matte screen solves this eye health issue. This issue will not go away because whether or not a person is adversely affected by screen reflections is not a passing technological fad.

It’s not like Steve Jobs cutting the floppy disk from the first iMac in 1998, or cutting the DVD drive. Ten years on, no one cares anymore because diskette and optical disk technology will have come and gone. Even the Firewire 400 protests will subside eventually. In a decade’s time, no one will care about Firewire 400 if less and less peripherals use it.

The matte screen issue is different. It’s not a technology that comes and goes.

Rather, the matte issue has to do with the physiology of the human eye. Some people are more prone to eye-strain when starring for hours at reflective surfaces. Although other technologies come and go, people will continue to get eye strain from extended viewing of glossy surfaces. People’s eyes differ, therefore some people are not fussed by the reflections from gloss screens; but many others are.

This is why, even 10 years from now in 2019, the matte screen issue will still be there. Indeed, in 10 years time we may be coming to the realization of what a decade of daily staring at highly reflective screens has done to our eyes.

Apple’s reasons for cutting the matte screen are flawed:

Steve Jobs says most people prefer glossy, but a google search for “matte glossy polls MacBook” reveals that around 40% prefer matte. Sure, technically, that means “most” people do prefer glossy, but 40% of the Mac community is not to be ignored. Skeptics try to dismiss such poll results by rationalizing that the poll-questions are skewed, but the fact is this large 40%-ish result is roughly consistent across many online polls. (Click the link to see a review of poll results).

Phil Schiller, Apple’s Vice President of Marketing, says you can avoid gloss reflections by tilting the screen, but this is simply not true in 100% of cases, as attested to by the protests on numerous blogs.

Maybe Apple thinks it’ll sell more Macs because glossy computers attract people in showrooms. But there are many Mac users who will not, and cannot buy new Macs because they cannot tolerate the gross reflections from gloss screens (for example, see the numerous comments below from Mac users, like myself, who refuse to buy a Mac with a glossy screen).

Maybe Apple realises it is not profitable for it to offer two types of screens. Then, don’t just cut the matte screen. Instead, to cover the costs, charge people more for it as an added extra. People are willing to pay. Why only offer anti-glare on the 15 inch MacBook Pro’s? Extend it to the iMac and other MacBook and MacBook Pro models too. Even with the Mac Mini and Mac Pro, Apple users are forced to buy non-Apple screens if they want matte. Why?

Many people in the graphics industry and photographers need matte screens particularly for accurate color calibration, and I’ll leave them to add further comments below since I don’t have experience in that area. As for me, I’m a writer, and I stare at a screen usually 16 hours a day. I just cannot tolerate gloss screens. If Apple does not bring back the matte option, I’ll see how long my white iMac and MacBook Pro can last for.

I will not buy a new Mac with a gloss screen. Right now, even though I am ready to upgrade both my computers, I am forced to keep my matte iMac and matte MacBook Pros going as long as possible simply because of the lack of matte screens.

At most, it’ll have to be a new Mac Mini coupled to a Dell or other non-Apple matte screen.

For the record, for about a year, I have regularly been using a glossy iMac (black bevel model) when I visit my parents’ home. From that experience, I find that glossy screens are superb in those environments where reflections can be largely minimised, such as where the only window in the room is perpendicular to the iMac’s screen, however, at my own home and workplace, the room arrangements require the computer screen to directly face the open, sunny windows. In those instances, the reflections from the glossy screen are intolerable.

Hence, we’re not saying matte is always better than glossy. There are enough supporters of both such that neither can be said to be superior. Apple must recognize that too, and not side only with the glossy camp.

In addition to leaving comments below, please also give feedback to Apple directly on bringing back matte screens to all Macs.

Steve Jobs email


2409 Responses to “Why We Will Not Buy An Apple Mac If It Has A Glossy Screen”


  1. 1 Doug Clay
    March 7, 2009 at 5:52 pm

    I believe Apple is doing a disservice to their loyal customers by not offering a matte display. At least offer this feature as an option like the Macbook Pros were at one time. Most the folks at our Macintosh User Group, of close to 300 members, also agree this should be an option. Apple could sell many more Macs with this matte option. Our family has held off the purchase of new iMacs due to the lack of matte screens. And yes, we have test driven a few and the gloss is not an option. The glare is too difficult on the eyes and makes photo-editing more of a challenge than fun. Sorry Apple, but you got this one wrong for your Apple Community.
    Doug Clay
    Costa Mesa, CA

  2. 3 Peter Breis
    March 8, 2009 at 3:12 pm

    My experience of owning a 24″ Aluminum iMac for 10 months now is that I will NOT be repeating this purchase of a glossy screen Mac.

    Whilst I appreciate the speed, I have been forced to move it to a gloomy location where the curtains are almost permanently drawn and yet I still have problems with reflections. The screen illumination cannot be set low enough to do a proper color set-up and the glare is so blatant that if you hold you hand a short distance from the screen you can see it reflected in the glass by nothing more than the light pumping out from the screen itself.

    I have totally and utterly abandoned any attempts to do Photoshop work on this glossy iMac because I am always fighting that extra “layer” – the one with either reflections of myself or something from my surroundings.

    There is absolutely no way you can orient the glossy screen so that you avoid reflections. It is so large, glossy and flat that it will always be pointing at something that will be reflected in the glass. Some people claim they can slightly tilt it or turn it to avoid reflections, which I doubt unless their desktop is covered with a black cloth or there is a black wall in the direction they turn.

    As a solution this is alarming in its naïvety as nothing could be worse for any work than to view the screen from an angle. Both in ergonomic terms and to maintain color control, let alone perspective.

    I have had these sorts of debates with Apple staff in Apple Stores. The Apple staff give the usual “no problems”, or “no problems you can’t fix”. I then totally silence them when I wave my hand in front of the screen and it is clearly visible in the glass. There is then an awkward silence before they change the subject and don’t want to talk about it. The usual “solution”.

    Meanwhile I suffer the consequences: my eyes weep after prolonged usage, I make mistakes because it is difficult too clearly see my work and I am forced to give myself frequent breaks and go somewhere where there is actual ambient lighting that relieves my eyestrain. Also somewhere less gloomy so that I can read my paperwork.

    I am an old Apple hand but it never ceases to amaze me the knee reflex apologies for anything that Apple does, no matter how blatant and against both the interests and stated request of its customers.

    Maybe, just maybe, after Apple has had some time, they may not actually admit the mistake, but bring out an “amazing innovative” matte or anti-glare screen with the right level of illumination to be suitable for people working with graphics.

    • 4 dtemp
      July 17, 2009 at 8:09 am

      The reasons are clear why Apple are making all their Macs glossy. Apple wants their products to have a consistent look, so people have better product awareness, and “an iMac looks like an iMac.” They want standardized features … no one looking at used MacBooks in the future is going to have to wonder if a particular unit has Bluetooth or numerous other minutia that are Built-to-order options on other manufacturers. It lowers the complexity of stocking products, reduces R&D overhead, and reduces consumer confusion. A glossy screen, particularly one covered in glass, is easier to clean.

      Here’s why Apple needs to offer the matte screen, even in the face of all of those reasons. People who work near windows will have a near-useless iMac in the daytime. Graphics professionals such as myself have trouble color matching when they are trying to subtract their own T-shirt color from the screen image because of the reflection. Many businesses in Europe have had to cancel Mac roll-outs because local occupational safety regulations (analogs of OSHA) prohibit glossy screens. There are also some indications that people with certain mild vision impairments have their issues exasperated by the glossy screen, particularly when reading lots of text (writers, programmers, or just avid readers).

      If Apple want to keep the glossy screen as the “popular” one – to enhance their brand identity, and help subsidize stocking/R&D costs – they can charge $50 for it (but no more). This would keep the matte feature relegated to those that really want it. But the matte screen NEEDS to be an option, not just if Apple wants to extend it’s marketshare, but even if it want’s to keep the business of its base customers that have supported them for decades.

      MacMatte Editor’s comment: dtemp, in the middle paragraph above, refers to European occupational safety regulations that prohibit glossy screens. See comment below (15 June, Andre S.) for details on these European regulations. How can Apple continue to sell glossy screens to European businesses? The regulations are there to protect workers’ health. Does Apple take steps to share the responsibility of protecting our eye-health?

    • November 29, 2009 at 7:07 pm

      I bought a 24″ iMac this past March (to replace my G5 desktop which fried its logic board), and now I cannot work in my office during the day bccause of the glare off the glossy screen. Sure, the colors are amazing, but what good is great color when my eyes get so sore that I can’t work until the sun goes down? Short of boarding up my windows (not the Microsloth kind), is there any other option available to convert this screen to a good, useable matte surface?

      I certainly hope that Apple is listening to the graphics professionals out here. Some of us don’t NEED a Mac Pro or huge desktop monster. I’d demand that Apple offer a matte option not only for its laptops, but also the iMacs and the 24″ LED Cinema Display.

      (And tilting the display doesn’t do a thing, Mr. Schiller!)

  3. 6 mooncaine
    March 9, 2009 at 2:58 am

    I prefer a matte screen, having had the opportunity to try both.

  4. March 10, 2009 at 12:30 am

    Owning and administering a mixture of platforms and systems, some of which have glossy screens (MacBook, OQO, Toshiba), I can honestly say that the only Apple systems and displays I would consider for purchase would need to have a matte screen. Having used matte screens for years and working in a well lit office as well as outside, there is just no way I can comfortably work with a glossy screen. Glossy is a throwback to the days where we had to close the curtains and move our desks around to work on our CRTs.
    No matte = no sale.

  5. 8 Doug Clay
    March 11, 2009 at 2:41 pm

    I agree with MacMatte that Apple should at least give the option for the matte display. Apple did this for the MacBook Pros for awhile. It’s not just many of the grown up folks either that don’t like the glossy displays. My wife teaches science and is activities director at a middle school in Huntington Beach, California. When the kids go into the Mac lab the glossy displayed Macs are the last ones to be chosen to work on. So there must be some truth to that also. At least we can HOPE Apple will give the matte an option in the near future. :::holding breath::: :-/

    Blog Editor: See a similar comment by Paul Ryan below (June 29, 2009) – where another user reported that school children preferred using matte screens instead of glossy.

  6. 9 Brandon Berke
    March 12, 2009 at 3:22 am

    I have owned three Apple laptops since 2001. I don’t feel like replacing my MacBookPro, with another laptop until they have a matte screen. Apple seems to forget why people switched to flat screens to begin with.

  7. 10 Manolis Kroussaniotakis
    March 12, 2009 at 6:47 am

    I sit with my back to the window, both at home and in my office. Except on possibly the 13″ laptops, I could not imagine using glossy screens on any other. My current Macs are: iMac 17″, iBook 14″ and 15″ MacBook Pro with 20″ monitor, all with matte screens, thankfully.

    C’mon Apple, for us, you are the only option for hardware (for your OSX software). We all understand the implications of too many products with too many options, but we spend many hours each day looking at the screens.

    I do not know if it is viable but I remember being at a museum in Germany many years ago, and all the exhibits were in non-reflective glass and they were incredibly well presented. Non-reflective glass (or equivalent?) on monitors?

  8. 11 William Indest
    March 12, 2009 at 2:29 pm

    I have windows in my home office. If I am not on travel then I am in my home office 10 – 12 hours a day. The windows are behind me and my desk is built-in so I need an anti-glare screen – my PC and second monitor work fine as does my iMac, they have matte-finishes – a glossy Mac won’t work. My only option right now is to get the new 17-inch MacBook Pro and pay an extra $50. That is the only solution available to me so I am not going to purchase it; it is a money issue. I am going to wait. Apple just missed out on a sale for a 15-inch MacBook Pro if they would have offered an anti-glare screen (and I will pay $50 for a matte finish but I will grumble.)

  9. 12 Barry R
    March 12, 2009 at 2:36 pm

    Another negative fact regarding glossy screens: people susceptible to ocular migraines can have them triggered by glare and flashes of light. A matte screen helps to minimize this possibility.

  10. March 12, 2009 at 3:23 pm

    As a film-maker I use a 3 year old MacBook Pro 15″ 2 GHz Intel Core Duo every day as my main work machine – shooting on location, at client presentations, in post-production, around the office, in the sound studio, corporate boardrooms, at the airport, in the hotel… the matte display is a dream to use in these widely varying ambient light conditions.

    I would upgrade to a 15″ unibody MacBook Pro in a moment but I absolutely don’t want or need a glossy display. The 17″ model with the ‘non-glare’ display is not a viable option either – too large and heavy for my usage.

    I have been an enthusiastic customer since 1991, if Apple can reconsider and kindly offer a matte display for the 15″ MacBook Pro – I’ll even pay a bit extra for the privilege.

    A Pro machine should have Pro features.

    Glossy is consumer – not Pro.

    Verify this with Eizo, the maker of high quality LCD displays used in photo-processing, video and graphics work and aimed at the professional market.

    http://www.eizo.com/

    Not a glossy display to be seen.

  11. March 12, 2009 at 4:30 pm

    I highly doubt your 40% claim. Could we have a link, or something? Also, do not forget most professionals use a separate screen for their work.

    Blog Editor’s Comment: a response to this comment is given directly below by providing a review of online matte vs glossy polls.

  12. 18 Jason B
    March 12, 2009 at 4:36 pm

    Tilting the screen never works to eliminate glare. Try using a glossy screen on a sunny day with a window right behind you. The screen is unreadable. If you tilt the screen to eliminate glare you have to tilt it so far that you can’t read anything. Hopefully the matte screen MacBook Pro that I have will last long enough until Apple releases a new matte version of the 15 inch Macbook pro. If not it’s back to Windows for me.

  13. 19 stephen fischer
    March 15, 2009 at 9:45 pm

    My 17″ Powerbook was stolen at the end of October and I had already been planning and budgeting for a new 15″ MacBook Pro and an Apple Cinema Display.

    I’ve found the glass viewing surface on the new MacBooks and the 24″ display to be so unpleasant that I procrastinated purchase for several months (existing with just a pre-glass iMac at the office}. Finally, I found a used 24″ pre-glass iMac which I have purchased for my home office. I will consider a used MacBook Air for travel, but basically, I’m learning to live without a laptop (for the first time since 1993). I would buy a non-glare 15″ MacBook Pro and a 24″ cinema display tomorrow if they were available.

  14. 20 Michael Werner
    March 24, 2009 at 5:05 pm

    Like many others, I checked the glossy screens on MacBook Pros and iMacs as well and found them very eye-straining. This means I will not be able to upgrade to a new iMac in the forseeable future as I believe that Apple will continue to force Glossy on its customers no matter what they say.

    The only thing I can imagine is the Matte-option of the 17 inch MacBook Pro trickling downwards, of course at a premium, a usability surcharge so to speak.

    I think the only way to get Apple to change this is a lawsuit on the grounds that it is not compliant with workplace regulations regarding monitors

  15. 21 Glenn Jones
    March 25, 2009 at 1:24 am

    I’m an old Mac veteran from the earliest Mac 128k’s, so to say the least I have a lot of experience using Mac computers over the years.

    As we all know, the earliest computers used CRT’s and us fortunate ones had anti-glare screens hanging stupidly in front of them to reduce the glare and reflections.

    In fact, many of us graphic designers would not work unless the employer would provide these anti-glare screens as our days under deadlines would extend for as much as 20 hours at a time!

    When LCD’s came out they were matte. Some complained a bit that the color was off a bit, but using them for a few hours we began noticing they were much, much easier on the eyes. Our nightly headaches and eye rubbing soon disappeared. We were happy workers again.

    Now of course the new glossy LCD screens are not CRT’s but have the same features as them by having a glossy/glassy type surface which reflects anything it can and obstructs the viewing image. So back comes the anti-glare filters and hoods to accurately see what you need to be working on!

    I refused to buy any computer with a glossy/glassy surface, but a girlfriend of mine wanted the new white MacBook so bad despite my warnings, so I got one for her. Well I took a few hours to set it all up for her as well as taking a few hours a day here and there to school her in using computers. I started noticing I had those old tired eyes and headaches again. I was right not to purchase a glossy screen computer for myself!

    I read an article online (I wish I could find it!) from what appeared to be a very knowledgeable eye specialist stating that the cause for the eyestrain of glossy screens (even TVs) is the slight distance between the slightly out of focus reflective images and the actual images. Eyes are refocusing automatically and because the two images are so close and yet one or the other is out of focus your eyes are working overtime between the two images. It’s this that causes the eyestrain, then the headaches and the muscles of your eyes being overworked and even failing to work properly!

    Now I’ve had a lot of conversations with people on this subject. The young with brand new eyes and strong muscles don’t see a problem with glossy screens. Of course they are the ones you tell them fire burns and yet they still need to put their hand into a campfire to prove it to themselves!

    Now Apple has put a volume maximum limit on iPods to protect our ignorant youth’s hearing (you’ll thank me when your older) but has ignored the potential damage to our youth’s eyes with these glossy screen computers.

    Now just like the volume control on iPods, the choice is there, so should there be a choice with glossy or matte screen options on all Mac computers.

    Since this can cause a problem with production, not knowing how much of either to produce, I suggest Apple take an innovative approach and modify their screens to allow the consumer (or even a Apple Store employee) to easily make the appropriate modifications.

    Peel and stick anti-glare filters trap heat, crack, bubble and peel. They collect dirt and grime, require replacement regularly. They are certainly not perfect in their application. They might also void AppleCare or warranties for that matter. People have been known to cut their screens with the exacto knives used to trim the anti-glare filters excess!

    I implore Apple to take this problem seriously. It’s affecting their hardware sales.

    I kid you not. I had two older folks with nothing but time on their hands and money up the wazzoo who wanted a carefree computer to get online with. I suggested a Mac and showed them mine (a matte screen MacBook Pro) so off they go to the local Apple Store and come to find out the only choice they had was an oversized pre-tax $2500 17″ MacBook Pro that was grossly more computer than their meager internet/email needs. They would have gotten a “silver MacBook” but they were all glossy and reflecting the lights of the the Apple Store. They said they had difficulty “seeing” the screen because of the “lights overhead”.

    So the lack of matte screens (a vital hardware choice of many) is killing Mac sales, plain and simple.

    Now if an Apple Store salesperson saw they were losing a sale because of the glossy screens, with my suggestion they could assure the customer that the glossy can be removed and replaced with a matte, IN THE STORE IN A FEW MINUTES!

    That would settle the problem and future proof if a customer has regrets and wants to switch to either matte or glossy.

  16. 22 Darcy
    March 25, 2009 at 2:24 pm

    I needed to replace an aging iBook 14″, and bought a Macbook without knowing the impact a glassy look on the display would have. I have never liked this new Macbook because of it. I get just as tired using it as I do a CRT with a PC at work, and I miss the iBook’s matted display something fierce. :(

    I actually had to buy a matted LCD TV to use as an external monitor for the Macbook just to escape its glare.

    I will never buy another non-matted display product again. My next computer is likely to be a Mac Pro which I’ll hook up to a matted Samsung LCD TV or something.

  17. 23 Anonymous
    March 30, 2009 at 10:44 pm

    I suffer from migraines and never had issues with the old screens or even my matte, first generation MacBook, however, on both the new glossy MacBook and my office 24″ iMac the slightest glare flares up my migraine headaches to the point I can’t work. (I love it otherwise in every way but the screen).

    I’m now stuck trying to find an anti-glare solution to apply (none I’ve seen have good reviews thus far).

    I’ve even read that non-clinical migraine sufferers complain about headaches working with the glossy screens ….

  18. 24 Anonymous
    March 30, 2009 at 11:09 pm

    I can’t tell you how livid I was when the iMac’s (August 2007) were only in glossy screen. Even now, my blood boils.

    And when I see the poll at macpolls.com — which I voted on before writing this post — and I see that 44% prefer matte screens vs 32% for glossy, I feel like raging against the light.

    My computer is my workplace, and I stare at a screen typically 16 hours a day. NO WAY am I going to stare at a glossy screen. (And yes, I have been into stores several times to test the glossy screens of the MacBook and new iMac).

    Since I want a large 20 inch screen to work on, I’m faced with the prospect of keeping my trusty iMac matte for as many years as possible, and then switching to a Mac Mini with normal LCD screen.

    Look, it depends on how you phrase the question. If you ask “do you like matte or glossy”, then you get all these people commenting on how they like the pop colors, when these people mostly don’t stare at the screen for 12-16 hours a day, with backlighting or with a window in the background.

    The question should be phrased:

    1) for seeing movies, do you prefer M or G?

    2) for working long hours staring at the screen, do you prefer M or G?

    3) for graphic arts, do you prefer M or G?

    I’m not against glossy-fans. All I ask for is CHOICE — which Apple doesn’t give.

  19. 25 Anisa S
    March 30, 2009 at 11:10 pm

    AMEN TO THAT!

    I am about to be forced into a glossy screen at work and I am NOT happy!

  20. 26 jayjfadd
    March 30, 2009 at 11:11 pm

    I support a choice of matte-screen iMac and won’t buy an iMac with a glossy one.

  21. 27 sandy
    March 30, 2009 at 11:12 pm

    I’ve got a glossy MacBook (great) and glossy iMac (tolerable) at office. I am ready to replace the iMac at my home office for photo editing and I’m STUCK. I can’t imagine trying to color correct for photo prints on a glossy screen. Put a decent MATTE screen on the iMac and I’ll probably buy within 30 days.

  22. 28 Anonymous
    March 30, 2009 at 11:14 pm

    I couldn’t agree more. I have a wonderful little white matte imac – and my only choice now is either

    a) the steel gloss (ughg)

    b) or a MacBook Pro with external monitor

    c) or a tower with external monitor

    And b) and c) are at least a thousand dollars more expensive … just so I can save my eyes … it’s madness or hubris that Apple are trying to force this issue. Bring back the matte!

  23. 29 Anonymous
    March 30, 2009 at 11:15 pm

    The glossy iMac is a great machine—but it’s way too bright! I’ve gone to System Preferences and reduced brightness to the minimum level—and it’s still too bright. I don’t like seeing my reflection either.

  24. 30 Anonymous
    March 30, 2009 at 11:15 pm

    The damn glossy screen was the only thing that prevented me from buying the new iMac. Apple, we NEED an option.

  25. 31 Anonymous
    March 30, 2009 at 11:16 pm

    Well, I could basically copy the exact text of one of the previous commenters, ‘cuz that is my exact problem:

    “The damn glossy screen was the only thing that prevented me from buying the new iMac. Apple, we NEED an option.”

    I would have bought a new iMac ages ago if there was such a thing as an option for a matte screen. The glossy screen is totally unusable in my situation… :-(

  26. 32 Anonymous
    March 30, 2009 at 11:17 pm

    I completely agree that they should offer a matte iMac as an option. The glare from my glossy screen has been irritating me for months now. Until I found the solution. Get some suction cups and take off the glass covering the screen on your iMac. Voila! Underneath is a perfect, matte screen.

    Your computer wont look as nice with the glass of, but in my opinion it’s worth it. If you want to see pictures of how its done, search for pages describing how to upgrade hard drive etc on the imac, and just do the first step. Best of luck :)

  27. 33 PL
    April 8, 2009 at 4:04 pm

    Bring back the IMac with a Matte screen. Please.

  28. 34 The Tin Man
    April 12, 2009 at 8:40 am

    Apple’s VP of Marketing, Phil Schiller, says: “Our customers love the glossy screen. You offset the reflection by the brightness, and consumers love it. One of the great things about a notebook is you can turn it however you want!”.

    Honestly Phil, that’s got to be one of the most air headed comments I think I’ve heard. Now, if Apple feel marketing gloss over matte provides more sex appeal that’s fine. However it’s Apple’s decision not to at least offer the matte option that bothers me, because it sends the message to a certain demographic they have minimal interest in your requirements as a customer. To go all gloss is a design decision that has little to do with usability but more to do with scale of economy. In other words, it’s easier for them to make ‘one size that fits all’ products.

    Apple’s Mac business model is based around ‘up sell’. You don’t like the iMac display? Then stick a piece of film over your $1,500 computer. Otherwise, spend more, buy a MacPro and use whatever screen you like. You don’t like the MacBook Pro 15” screen? Great – move up to the 17” matte, but that’s all we’re offering, okay? Of course there is another thought – perhaps I don’t end up buying anything. So that leaves some of us in a tight spot, doesn’t it? We’d like to run OSX but suddenly the hardware offering becomes restrictive in a classic Apple like it or lump it deal. For such an innovative company at times they lack some common sense. But then ergonomics has never really been their strong point.

  29. 35 HandyMac
    April 19, 2009 at 4:10 pm

    I’ve been a Mac user (exclusively) since I got my first computer (Macintosh Plus) in 1988. My second Mac was an SE, and I still remember the headaches I got from it before I got a Kensington glare filter — and what a huge sigh of relief it was the minute I installed it (I could feel my brain relaxing in places I didn’t even know it had).

    It was also about that time — in my late 40s — I began to need glasses; I suspect all the hours spent gazing into fuzzy CRTs — CRT = cathode ray tube, i.e. a ray gun — had something significant to do with my eyes’ failure. I got a Mac Portable as soon as it was within reach (remaindered at $1200) and have used flat screens exclusively since (except for a Radius Pivot I had for a few years, connected to an accelerated IIsi for graphic work — and covered with another Kensington filter).

    As a frugal, conservation-oriented type, and since my needs have never been great, I’ve always bought used/refurbished/remaindered, for myself and my generally impecunious clients. In January 2007 it was time to move up from my PowerBook G4, and I found a 2006-model 17″ MacBook Pro remaindered (new, full warranty) for $1800. Glossy was then available as an option, but I stuck with what I knew and got matte.

    Then this January it was time to upgrade again. I went to a local store to look at the 17″ MacBook Pros (the Unibody wasn’t out yet); after just a few minutes I knew that living with a glossy display would be a continual low-grade headache. (I also didn’t care for the new high-resolution displays, which like the glossy finish seem to be aimed at young people with new eyes.) Fortunately I found another remaindered previous-year model (from the same dealer again), so I’m set for another two-three years.

    What I’ll do then I don’t know; I’m hoping Apple will see the light and begin to offer non-glare options on all their models (I don’t expect to buy another 17″ MacBook Pro, since the high-res display is just too microscopic). (I haven’t seen the non-glare Unibody 17″, so am just hoping it’s “matte” enough to meet the needs of this constituency.) If not, I guess I’ll have to spend an extra $200 on TechRestore’s mod — which actually replaces the display (not just the glass cover) with the previous-type matte LCD (they keep your glossy one to use for repairs on glossy customers’ machines).

    As Apple old-timers know, this “we know what you want and we’re going to give it to you” attitude goes way back — to the original Mac, in fact, with its fixed 128K of memory and totally closed, non-customizable design. Steve’s a genius, to be sure, but like many geniuses he sometimes suffers from an inability to see any point of view but his own. People are different, and have different needs and wants. Certainly no one wants to go back to the Performa days, with dozens of confusing options that even Apple couldn’t keep straight; but it surely wouldn’t hurt Apple to provide just a few choices that make a real difference to a lot of users.

  30. 36 learner
    April 24, 2009 at 4:38 pm

    I never thought anything could sour me on Macs but Apple has managed to do it! I’ve been a loyal Mac user and supporter since the 80’s but have not been able to upgrade because of the glaring screen. I used to enthusiastically encourage frustrated PC users to try a Mac but can no longer do that. By refusing to offer a matte option Apple is losing current sales but more importantly they are losing the support of former loyalists like me. It will take a while longer but in time they will feel the impact. Meanwhile, Apple has turned me into a PC user!

  31. 37 Anonymous
    May 8, 2009 at 10:58 pm

    The real issue with the glossy screens is that color correction is impossible on these screens because you quite literally don’t know what IS the correct color – it varies as your head moves and with only the slightest degree changes from left to right, and top to bottom. The reflection issue sucks, too, but at least could be simply dealt with. But there is no solution to the crappy corner-to-corner color performance with these screens. I will not buy a new mac of any kind until Apple comes back with a matte screen. Already our studio went to ebay for used machines with matte screens. They will last as long as I can keep them going. But worst of all, Apple has committed a “Borg-like” move, forcing crap on customers who willingly would have paid more for a matte monitor. Instead of choice, they use coercion – always a bad business model.

  32. 38 Frank
    May 9, 2009 at 6:59 am

    No Glossy – never never!

    In our company we work only with matte displays. As pro’s in our printing business, glossy screens are stupid and just made for the consumer market like “Helga from any village somewhere in Germany” ;-)

    We just work with our white iMac’s and Elsa matte displays for the MacPro’s. We’ll never invest in glossy displays.

    Why don’t Apple support his origin pro customers at this point? Don’t forget Mr. Jobs – We made you successful!

    Thx

  33. 39 Nicola
    May 15, 2009 at 6:16 am

    I’ve been a designer for 4 years and was force to publish work from my laptop (a Dell XPS Gen 2). Days later I’d check the end product on my home matte LCD and would be amazed at how many details I missed.

    I’ve been considering purchasing Macbook Pro 15″ but I just cannot handle the glossy, and these new Macs are WAY more glossy compared to the older ones. I guess Apple figured out they sell more Macs to the occasional buyer looking for shiny cuteness. Remember when you go to the Apple store, their store is fully and well lit in a way that doesn’t really show how annoying that reflection on the screens are.

    Just plain bad choice from Apple. Matte should NOT be an overpriced option, and certainly not denied altogether like on the 15″ macbook pro.

    MATTE BACK TO THE PEOPLE!

  34. 40 Platform2 Studio
    May 19, 2009 at 2:33 am

    I’ve seen new TV’s in Japan with antiglare glass, but there are also new model super large HD TV’s which are displayed in a blackened out environment. They have gone to a lot of trouble to hide the terrible reflections. The color was inspiring with HD movies but even in the Diehard 4 helicopter scene I was distracted by people milling around me, just like in the Apple store where I ended up checking reflections to see what was going on behind me.
    There is a gap in Apple’s line up. Do they think it’s cool to ignore it! They are more like ‘GANKO’ but reality bites and the gap is now being exploited by various startups around the world, positivety at last. If I could get a hold of one in Japan I would go for it straight away. The MacPro is elitist and the iMac is very limited and does not age well. In my experience give them 3 years to 4 years before they start failing. I have 2 out of 3 with broken parts……. I’ve said enough. I need a new machine to replace my out of warranty iMacs. I cannot buy an iMirror, no way… so I am considering all other options with increased enthusiasm.
    Thanks for the blog space.

  35. 41 Buis
    May 20, 2009 at 3:53 pm

    I’m dreading the day when a new 30″ will be released, as it most likely will be glossy too. This means I’m gonna have to paint my walls, windows and myself black, if I were to buy one.

    Why only 35 comments? Is this issue not hot?

  36. 42 Louis
    May 29, 2009 at 8:30 am

    I work on my computer 8-10 hours per day and both the [glossy] iMac and MacBook Pro are completely unusuable for that length of time without getting incredible eye tension at the back of my neck and eyes that feel rough/raw. My mid 2007 MacBook Pro with matte screen has no such issues no matter how long I work on it, or what the room lighting is like.

    Apple have got to sort this out. I was a switcher in 2007 and would hate to have to switch right back when my 3-yearly upgrade cycle comes around next year … but make no mistake Apple, if that’s the only choice I’m left with then that’s precisely what’ll happen. I value my health way more than even the joys of OS X.

  37. 43 macguy
    May 31, 2009 at 2:49 pm

    According to Ars Technica, Lenovo, the new owner of IBM’s PC line, released the results of a survey that asked one simple question: do you like your laptop screens glossy or matte?

    A whopping 86% of their customers prefer matte finish over 8% glossy.

    So all of Lenovo’s computers are cool, easy on the eyes matte finish.

    Dell sells matte finish computers as well.

    Apple has to realize they are the only legal provider of OS X capable computers.

    They just can’t just make radical design changes that affect the health of its users without suffering adverse penalties.

    NO MATTE OPTION? NO SALE!!!

    pass the word, link to this site and pressure Apple with your wallet!!

  38. 44 chris
    May 31, 2009 at 3:47 pm

    “I prefer a matte screen for one main reason. I detest looking at dirt specs and smudges. I don’t want to have to clean my monitor every day… or several times a day. Glossy screens are bad about that. They show *everything*! However, the colors are more vibrant on a glossy screen, and the blacks are richer. A matte screen is non-reflective, but that can be a pro OR a con. It depends on your preference, again.”

    “Thanks to Ustream, I have the capability to do a live poll via my stream. I asked our viewers and chatters which type of monitor they prefer. 65% chose matte, while only 35% chose glossy.”

    “Thanks for validating my opinion, guys. It’s a matte screen FTW.”

    http://chris.pirillo.com/glossy-vs-matte-lcd-monitors/

    http://arstechnica.com/hardware/news/2006/10/8022.ars

    http://www.popularmechanics.com/technology/how_to/4213062.html

  39. 45 Roger
    June 2, 2009 at 8:22 am

    The matte/glossy issue is often referred to, in articles and blogs, as controversial. It can only be controversial if there are sufficient number of matte supporters. If matte supporters were, say, 5%, then it would not be controversial. Whereas, the fact is, there is a substantial minority (around 40%) of Apple users who want matte screens. To get a feel for the depth of sentiment against Apple’s removal of matte screens, do the following google searches. (The quotation marks search for the specific phrases).

    “refuse to buy” glossy imac
    “will not buy” glossy imac
    “cannot buy” glossy imac
    “cannot stand glossy” imac
    “will not get” glossy imac
    “won’t buy” glossy imac
    “hate glossy” imac
    “glossy sucks” imac
    “do not like glossy” imac
    “dislike glossy” imac
    “detest glossy” imac
    “cannot use a glossy” imac
    angry glossy imac
    shit glossy imac
    “glossy crap” matte imac
    “cannot stand glossy” matte imac
    “I prefer matte” imac
    “I like matte” imac
    “bring back matte” imac
    “I need matte” imac
    glossy matte livid imac
    “eyes start to hurt” glossy matte imac
    “eyes hurt” glossy matte imac
    “get a headache” glossy matte imac

    You can also repeat the searches, substituting “iMac” with “MacBook”

  40. 46 Dimitris
    June 3, 2009 at 10:23 am

    I now have 2 years of using Macs, iPods and iPhone without issues or problems…
    but here are some thoughts about the new unibody MacBook Pro

    The black bezel+glossy screen is the ONLY reason which kept me off buying the Unibody MacBook Pro.
    I already have a early 2008 MacBook Pro 2.5GHz bought from my local Apple reseller.

    Unfortunately I can’t upgrade to the 17″ antiglare MacBook Pro model but I think for a computer costing from 1800 to 2200 EUROS (2540 dollars base price in Europe to 3000 dollars top line 15 inch….) my dear Apple SHOULD have predicted the implementation of such a feature….

    Not everybody are 20 year old’s playing games, chatting on Facebook and watching movies.

    I work in the medical sector (medical student AND worker in a clinic) and having to analyse medical data on a glossy [screen] is painful for my eyes (myopia) in an environment with 2 windows in my back so in house so at work…

    Had a glossy MacBook Pro for 10 days … changed it with no question…

    Other computer manufactures have the option of antiglare in computers of 1300 Euros. WHY NOT Apple?

    It seems that Apple is becoming more consumer than ever…

    AND … Phil Schiller saying for the 17 inch ”I’ll show you the glossy one cause is my favourite” — this is fairytales …..

    I want to take the new unibody for reasons of robust structure AND future proof technology … but with a matte or antiglare…

    ps. sorry for my poor English.

  41. 47 TELL APPLE!!
    June 6, 2009 at 2:22 pm

    Folks,

    Please for God’s sake tell Apple your feelings about the lack of anti-glare options in their computers.

    This is a serious problem and not just a fashion aversion. We can’t use glossy screen computers.

    Please do a feature/design/ease of use request and use your Apple email on their records to show you’re a steady buyer of Apple products.

    Tell them your needs for anti-glare options.

    http://www.apple.com/feedback/

  42. 48 New York Photographer
    June 8, 2009 at 1:12 am

    As a photographer and a Mac user since 1994, I will be purchasing a Windows notebook with matte screen to do my studio and location work. I need accurate color for what I do and you cannot properly calibrate a glossy screen. Sadly, Apple has overlooked the industry that has stood by its side since the beginning.

  43. June 8, 2009 at 8:47 pm

    Me too, me too. Could care less about all the arguing — just my personal preference not to have glossy. Have used both extensively now, and simply prefer matte by a wide margin. No rational, compelling reason: just an consistent emotional reaction. ;-)

  44. 50 Mr. Reeee
    June 8, 2009 at 9:22 pm

    Personally, I find it extremely difficult to comfortably work on a glossy display. I do CAD and 3D work and starring at 3D wireframe models all day is brutal on a glossy display!

    As a MacBook Pro user who travels often, it is extremely difficult to situate myself in ideally lit positions.

    I recently purchased a pro 26″ Viewsonic VP2650wb display. Matte screen. That’s $700 that went to ViewSonic, NOT Apple. I would have preferred buying an Apple display, but was not given a choice. As a loyal Mac user since 1985 (Mac 512K) it’s rather disheartening to see Apple ignore their CORE GROUP OF USERS. We’re the ones who stuck with you, kept buying your products and kept you afloat!!!!

    If I’m spending over $2000 for a laptop that I use 10 hours or more per day, I want a choice of screen finish, just as I have a choice in RAM or hard disk size and speed.

    Just give us a choice. That’s all we’re asking for.

  45. 51 Eve Munson
    June 8, 2009 at 11:14 pm

    Add me to the list of people who want Apple to offer a choice of screen finishes, for many of the reasons already presented here.

  46. 52 Brandon Vong
    June 9, 2009 at 12:59 am

    Bring back the matte!!! The GLASSY screen gives me headaches!!!

  47. June 9, 2009 at 1:22 am

    Typing this on a matte 15″ MacBook Pro attached to a 24″ matte Apple Cinema Display… Will the next machine be a Lenovo with its superior keyboard and matte display? Might be!

  48. 54 M Davis
    June 9, 2009 at 4:39 am

    I own a MacBook Pro with matte screen, and when I need a new one in a year or so, I’d prefer heavily that the one I get would be with Matte screen and Blu-ray.

  49. 55 dean
    June 9, 2009 at 5:57 am

    I work at a design school. I cannot tell you how much outcry I am hearing from the graphic design, video, animation and especially the photographers. Apple is moving their product lines closer to the consumer market which is good for market share… but they are forgetting about many of the folks who kept them going all these years… artists. My constituents are are often out of doors, in the field, dealing with the absence of power outlets for more than 7 hrs, and of course GLARE-o-PLENTY! How is that Pro?

  50. June 9, 2009 at 10:34 am

    Couldn’t agree more. I made the decision about 18 months ago to get an Aluminum iMac with the glossy screen rather than a MacBook Pro (which then still had matte screens) and a Dell 24″ monitor. Boy, was this the wrong decision. It’s impossible to avoid having something reflected in the screen in my not particularly bright office. The next effect is that part of the screen will always have low contrast because of the reflections, so I’m effectively losing part of the screen. And always moving my head around trying to read through the glare.

    In fact I’m seriously considering buying another monitor or similar to plug into the iMac

    The small 12″ Powerbook I kept at the same time is now 4 years old and needs replacing but what do I get?

    It’s very annoying that Apple can’t provide a choice.

  51. 57 Switcher
    June 9, 2009 at 3:21 pm

    Hmmm…. Don’t know what to think about Apple anymore.

    I didn’t upgrade my Powerbook last time round because of the glossy screen. I thought I’d wait until the next upgrade as there was so much uproar about it that the matte option was bound to be re-introduced next time around, even though it might be a Built-to-order (BTO) option like the 17″. But instead it’s got even worse!!!!!! I’ve got an old Powerbook Titanium that is better specced, processor/ram/HD aside, than the latest offering.

    Apple produce applications for pro photographers, video pros and audio pros but don’t offer the hardware they need to work with them on the move anymore. I REALLY don’t want to go to a Microsoft Windows PC laptop but it’s got to the point where I don’t have a choice. Apple will be getting switchers, but in both directions, Mac users are being forced away by absurdly limiting hardware. I guess they’ve worked out that the trade-off is worth it, make gains in the consumer market at the expense losing the creative professional market. But that seems unnecessary. Why not offer a 15″ MacBook Pro that’s like a smaller 17″ and call those two the “Pro” models, and call the rest MacBooks. It’s that simple.

    The Mac OS is great but it is severely crippled by the hardware now, if you need to be mobile. The great thing about Apple was that it always “made sense” and it always worked rather well. Apple doesn’t make sense anymore.

    I’ve been using Macs for fifteen years now and have loved using them, but now I almost feel I have to turn my back on an old friend because they’ve changed in unacceptable ways.

    Sorry Apple, I just can’t wait any more for you to provide the right tool for the job when others are providing it, albeit in a less attractive form.

  52. 58 Dbit
    June 9, 2009 at 6:47 pm

    For the variety of environments that I use my MacBook Pro in (and previously my G4 MacBook) I am extremely disappointed in the current lack of a matte screen option. I was fortunate enough to buy a MacBook Pro Intel Core2Duo when the matte screen was still available. Honestly I don’t know if I could bring myself to sacrifice the visibility and color correctness of a matte screen for all that I do in the future. A disappointing move by Apple to be sure. Why would you make so many perfectly happy consumers question the desirability of your new products?

  53. June 10, 2009 at 6:24 am

    I will not buy a new notebook until some manufacturer offers matte options again. It’s not just an Apple thing. Look around, and they’re almost all gone glossy only :(

  54. 60 Location Photog
    June 10, 2009 at 7:34 am

    Yep, can’t do a glossy screen. No matte is bad enough, but throw in the fact that you can’t change the battery and the MacBook Pro is no longer a computer I can use on location. I’ll be sad when my current model dies … hopefully Apple will come around by then.

  55. 61 MacMatteLover
    June 13, 2009 at 4:20 am

    “Lenovo recently ran an online poll asking its customers their personal preference, and the results are revealing.

    An overwhelming 86 percent of respondents preferred the old-school anti-glare matte finish for their laptops, with only 8 percent voting for the glossy reflective finish. Only 5 percent were indifferent.” (per Ars Tech “Glossy vs Matte Fight!)

    Therefore you can still buy matte screen laptops from Lenovo. (But legally can’t use OS X on them. A hackintosh is a lot of work and may not work right.) So you’re stuck using Windows or Linux.

    Also TechRestore can switch out your glossy for a matte pretty fast for about $200. (no comp)

    Apple only offers a 17″ MacBook Pro in matte/anti-glare (no difference) as a build to order option online, and may or may not have it in their stores.

    I don’t advise anti-glare films, but it’s a option. Buy a few as you’re going to be replacing them.

    With the recent shift of the MacBook Pro’s down the line and the near elimination of the MacBooks, the obvious trend is towards MacBook Airs, sans hard drive and superdrives, using new forms of thin high density solid state storage and SD cards for transfers.

    Take a look at the specs of the Amazon Kindle and you’ll see where Apple is headed. Funny of course, the Kindle’s screens are all black and white matte finish to reduce glare and to mimic soothing paper as close as possible. No wonder they sold out fast.

    Apple marketing is in control of our old buddy Phil Schiller, who just likes to tell us what we like.

    “Our customers love glossy screens”

    Well the fact is, your new ignorant consumer type customers love glossy screens and it goads them into an impulse sale easier: “look shiny”; but glossy fails in the practical use and pro department where people use their computers for hours in all sorts of changing environmental conditions.

    Not everyone uses their Mac’s as a glorified cable TV in their mothers dark basement to eliminate reflections. Some of us truly have lives in the outside world and the reflections alone are a huge problem with glossy displays.

    Take a look here and you’ll see.

    http://blogs.zdnet.com/Apple/?p=2417

    So why did I bring up the MacBook Airs? Because it seems Apple thinks they cannot make a matte screen version for them, due to new types of production or screens that thin in color can only be glossy. IF that’s the case, then Apple has written off making matte screens and is trying to get their user base used to the glossy idea. Because Apple is headed for a MacBook Air line only eventually, just like the Kindle.

    Scratch MacBook Pro’s, superdrives, hard drives, removable batteries, upgradable RAM and storage.

    The ‘Mac laptop of the future’ will be all complete on a logic board (including mass storage) and a plastic shell pressed around it with a ultra thin glossy color display attached. No user or tech serviceable parts inside, perhaps the battery and that’s all. So no third party options to replace the screen with a matte one if one so exists that thin.

    If my predictions are correct, Apple then should at least have the decency to tell us that they can’t make or get thin color laptop displays in matte finish.

    Because it’s obvious Apple are not listening to their customers overwhelming concern about the loss of matte screens and the effect it’s taking on our eyes.

    Apple might be banking on only selling to glossy-only customers and forsaking the matte folks, so they increase their overall market share to compensate.

    Apple wants to sell a certain type of computer and stamp them out like machines, that’s all, you either like it or go elsewhere.

    “Our customers love glossy displays”

    Says it all right there.

  56. 62 Roger
    June 13, 2009 at 5:08 am

    The comment above by MacMatteLover had a link to a ZDNet article by Jason D. O’Grady, entitled, “Why glossy screens don’t work in notebooks”. The article is dated October 21st, 2008.

    http://blogs.zdnet.com/Apple/?p=2417

    At the end of the article, there’s an online poll with the question “What’s your take on glossy notebook displays?” Naturally I voted that I hate glossy screens.

    Here are the poll results:

    Hate ‘em! (66%)
    Love ‘em! (17%)
    Don’t really care either way (17%)
    Total Votes: 5,679

    That’s 66% who hated glossy screens.

    Jason O’Grady’s article, on Apple’s refusal to bring back matte screens, ends with him imploring Apple to “Stop the madness!”

  57. 63 Vermonter17032
    June 13, 2009 at 5:13 am

    I find it amusing and perhaps a little frustrating to observe that Apple – the company that built its reputation on a TV ad depicting the taking down of Big Brother – now behaves far more like Big Brother than IBM ever did. I wonder if Steve Jobs ever ponders this.

  58. 64 MatteRules!
    June 13, 2009 at 10:21 pm

    Question: Why does Apple sell glossy screen computers?

    Answer: The PC side started first. The glossy screen computers sold faster than the dull looking matte displays on the counters at computer stores. Apple was last to the glossy party, fearing their computers would look dull with their better matte finish next to cheap glossy PC’s at Best Buy etc.

    Question: Why do people choose glossy displays?

    Answer: In short people like shiny things. Aside from the shine, there’s also a perceptible difference in sharpness and color saturation on glossy screens. These things stand out, and in a dark room free of reflections, they are indeed better. But not everyone lives in the dark.

    Question: Don’t people regret their purchase later when glare, eyestrain and headaches rear their ugly heads?

    Answer: In “shopping mode,” shiny, saturated, sharp is all people see. Customers aren’t trying to read the screens or move the laptops to different locations in different kinds of lighting. Shopping is almost always an emotional experience, not a rational one.

    Question: I see that in most large online polls taken, the matte screen crowd outnumber the glossy screen crowd. Doesn’t that contrast with what Phil Schiller said that people like glossy displays?

    Answer: When Phil Schiller said: “Our customers love glossy displays” he’s referring to the 50% of ‘new to the Mac’ users who are buying the shiny screens at Apple Stores. It’s not representative of the larger present and experienced computer users.

    Question: Then why has Apple forsaken its present user base?

    Answer: It would be better for Apple to serve all of its customers: new shiny ‘suckers’ as well as experienced pros alike, with computer screens that they need in all models, instead of just one expensive model (anti-glare option only available for the 17″ MacBook Pro). The polls speak for themselves: most people prefer matte screens. And most people prefer 15″ screen laptops, which Apple doesn’t make a matte version for.

    Apple is a driven creative company that is always looking for “the next big thing”, therefore they don’t stand still on something that works, rather they have a habit of switching up and telling people that’s what they are going to like from now on, so get used to it.

    To combat this sort of “creatives run amok” behavior, the complaints to Apple have to be loud, repetitive and directed at the heads and source of the problem — the decision makers at Apple — or nothing will change.

  59. 65 macmatte
    June 14, 2009 at 1:15 pm

    The Queensland University of Technology has published health and safety considerations for Apple Macintosh glass or high gloss monitor screens.

    The article is found at this website:

    http://www.hrd.qut.edu.au/healthsafety/worksafely/highGloss.jsp

    In the above article, the Queensland University of Technology recommends: “Consider the purchase of other types of monitors which are not high gloss.”

  60. June 15, 2009 at 9:46 am

    I have a four year old (matte) iMac G5 ALS, and a five year old 15 inch 1.25 GHz Powerbook. I use the Powerbook more than I use my original model MacBook Air, which is far more powerful than any of my other Macintosh. The cause is the glossy display on the MacBook Air, which I dislike (yes, it looked good in the store). I would have replaced both the iMac and the PowerBook in the past year or two had a matte display model of each been available. I live in the tropics, work on my computers in daylight, and my room is open to the breeze and sunlight. A glossy display with reflections simply does not work for me (my partner says she does not see the problem). I could try a 17 inch MacBook Pro, but the size is just too large for aircraft.

    It is not just Apple with glossy displays. In a store recently, every notebook computer had a glossy display. Only one Netbook (an old Asus EeePC had a matte display). However some matte displays are still available elsewhere, especially in larger models.

    So I have bought a 27 inch Dell (matte) monitor. I will upgrade both my iMac G5 and my Powerbook to as much memory as they can handle (not much more than I have). I will buy a replacement battery for my Powerbook. When my old models die, I will probably look at dropping OS X on some sort of clone, despite thinking this is unreasonable behaviour. That is all money that Apple could have had, if Apple made matte displays available as an option.

    I think it is sad that Apple is losing sales because people like me refuse to buy a glossy display. I think it sad I cannot buy the matte display I need. No-one is winning in this situation.

  61. 67 K. Ehring
    June 15, 2009 at 12:58 pm

    I bought myself a 2nd hand white 24″ iMac Intel (2006) to overcome the time period of Apple not selling iMacs with matte displays. My old iMac G5 failed to satisfy with the applications I use nowadays. If in 3 years from now there still is no matte option for desktop use from Apple I may just opt for some “hackintosh” solution instead just to be able to use the type of screen I prefer.

  62. 68 C. Garvin
    June 15, 2009 at 2:44 pm

    I definitely agree. I’ve written countless emails to Steve Jobs and Apple. I’ve protested on as many sites as I could find … I don’t know what else to do. In my development environment, switching to any other OS is simply not an option. Hackintosh computers are quirky and are not to be trusted (I’ve been building them since the community first formed), and working on a glossy screened computer is the worst idea I’ve ever heard of.

    So where does that leave me? I don’t think on a laptop it will be that bad because “you can always move”… but I am considering this: http://techrestore.com/xcart/product.php?productid=18467&cat=0&page=1

    Now on the desktop LCDs there isn’t an excuse for this at all, and no option to convert them. That is why on my new Mac Pro I’m going with 2 non-Apple LCD’s. Their loss.

  63. 69 André S.
    June 15, 2009 at 7:48 pm

    In addition to the eye strain issues:

    In Europe there is a regulation on computer workstations:

    http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31990L0270:EN:HTML

    there it says regarding screens:

    “(c) Reflections and glare

    Workstations shall be so designed that sources of light, such as windows and other openings, transparent or translucid walls, and brightly coloured fixtures or walls cause no direct glare and, as far as possible, no reflections on the screen.”

    So my reading is, that European employers need to install non-glare screens on their workstations. Otherwise this regulation can’t be fulfilled. I wonder how many European employees know about this regulation and demand fulfillment from their employers.
    From this point of view Apple has no chance there.

    • 70 Chris
      April 23, 2010 at 10:48 am

      I am a European employee, and known about these regulations. Unfortunately, in these regulations the term “workstation” is understood to refer to the immediate working area (desk, chair, walls, windows, lights) in which “display screen equipment” (DSE) is being used, not (just) the screen itself. To comply requires that low-glare light fixtures are used, that desks are generally perpendicular to windows and translucent walls and/or that windows have adjustable blinds (the lights, windows, walls and desk all being part of the “workstation”). If the screen is glossy, then the “as far as possible” condition is relevant, as it is not possible to adjust the lighting, desk alignment and blinds to avoid all reflections in such cases.

      So no, European employers are not obliged to install non-glare screens by these regulations. No offence is committed in buying or selling a shiny screen. But at least employers who try to comply with all of the DSE regulations may consider providing matt screens to users who have health problems due to unavoidable excessive reflections from a glossy screen.

      Where I work, it is assumed that prolonged use of laptop screens should generally be avoided as they fail other ergonomic requirements, and that in such cases separate screens (and keyboards & mice) should be provided as a matter of routine, regardless of whether the laptop screen is matt or glossy.

      PS I have just installed a matt LCD screen in my netbook, making it much nicer to use.

  64. 71 Bodie
    June 15, 2009 at 7:51 pm

    My only choices are a Mac Pro or a Mac Mini. Last year I purchased a 24″ Samsung LCD after my 10 year old CRT gave out. The Samsung is not the best out there, but I like it a lot and it is a MATTE monitor.

    It ran great on my old G4 MDD and now too on my used eBay Mac Pro.

    Apple is losing market share by not offering a Matte screen on their iMacs, notebooks and stand alone monitors.

    It’s only money. So Apple’s share holders should start hollering.

  65. 72 Fltman
    June 16, 2009 at 12:55 pm

    I previously had a 17″ MacBook Pro old style with matte screen and a 23″ Apple cinema display. Both worked great. But I updated to a brand new 15″ glossy MacBook Pro and a 24″ glossy cinema display. I worked with those for about a week and then enough was enough. I returned both the new glossy cinema display and the glossy MacBook Pro, and returned to my old 17″ matte MacBook Pro and my old 23″ matte cinema display and it was bliss.

    I’m still interested in upgrading so instead I bought a 250GB vortex SSD for my old MacBook Pro which was great and now I kind of consider buying a 30″ matte cinema display while they are still for sale.

    For me, glossy is not an option. Not any more. I have not tried the new 17″ MacBook Pro with anti glare yet but I’m kind of interested but I guess that I will have to see one first before buying.

  66. 73 Brad
    June 16, 2009 at 10:30 pm

    Could not agree more with most of what’s been said here. Apple’s Phil Schiller cannot really be dumb enough to believe what he says about avoiding glare on glossy screens by moving the laptops around and tilting the screen to make them usable. Here’s a news flash for you Phil: I shouldn’t have to move my screen around (or myself – not always an option, depending on the location) just to be able to use my computer! And tilting the screen does not always solve the problem. When he said that, it was just incredible spin, pure and simple. I have a two month old MacBook aluminum and the glossy screen IS a problem. I finally bought an anti-glare screen protector for it – it is far from perfect (the pixels appear slightly blurry), but it’s better than the glare I have to put up with otherwise. Apple really needs to get their act together on this one!

  67. 74 Philip
    June 16, 2009 at 11:05 pm

    Apple are a great disappointment. You expect them to have a high level of awareness, yet, they shoot themselves in the foot and do things as stupid as those on the dark PC side that they deride in keynote speeches. This matte screen issue is a big enough issue to turn people to other options and, now, Windows 7 might not be so bad. Alternatively there’s saving your money and getting the hardware you want in the form of a PC with OS X installed and spend the bundle you saved on a good gloss-free monitor. Myself, I hate the distraction of reflections while I’m working and trying to concentrate. I won’t stand for that. I’m in a position to be doing some work with Apple and it really puts me off doing business with people who display such poor judgement.

  68. 75 Brendan
    June 18, 2009 at 5:29 pm

    Apple, stop being stubborn so-and-so’s. Give the customers what they want. Provide an option for matte on every computer you make. It’s that simple. Even charge an extra $25, but provide the bloody option at least. I personally use glossy, but I know quite a few people that have bought a Windows laptop specifically because of this “issue”.

    – Brendan

  69. June 18, 2009 at 10:36 pm

    Thanks for this. It’s very informative read.
    I love to browse macmatte.wordpress.com.

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  70. 77 Peter
    June 19, 2009 at 12:13 am

    WOW, have you seen the battery runtimes on the new MacBook Pro lineup? 7 Hours! Yes, s-e-v-e-n whole hours!! Pity, my eyes tolerate 5 minutes [with its glossy screen] …

  71. 78 Mark J
    June 19, 2009 at 1:34 am

    Steve Jobs’ personal address is: …… [deleted by Blog Editor]

    Write a clear and professional one page letter asking for the return of matte screens across the entire product line, especially laptops.

    If you have a medical condition, please have documentation from your doctor stating your condition and the need for matte screens.

    Do list the links to the online polls and articles.

    Do state you cannot use glossy screens and will have no choice but to buy a ThinkPad or other Windows based matte screen computer, but prefer to keep using a Mac.

    Do not threaten, do not whine, do nothing that you wouldn’t do in person. Use clear and precise English.

    Do be aware that the mail most likely be forwarded to a P.O. Box and handled by a drone and not seen by Steve Jobs at all.

    Personal delivery via Express Mail or other method might be the preferred method of reaching him personally.

    Please don’t abuse this. This is an extreme problem and we need to get an answer and things changed or we all are doomed to a Windows existence.

    thank you

  72. 79 nathan
    June 19, 2009 at 9:10 am

    I want a matte screen Mac because then the screen won’t be all reflective and distracting.

  73. June 19, 2009 at 3:58 pm

    I’m a designer who wears glasses so I’m no stranger to eye-strain. Glossy displays of any type give me migraines after an hour or more. I originally bought a glossy 20 inch iMac (needed a new machine and couldn’t afford a MacPro) and in three days I bought a 2nd matte LCD to plug into it. I’ve since sold it and bought a Mac Pro with a matte NEC LCD and love it.

    Then Apple decides we don’t need matte displays on MacBook Pro’s … or multiple FireWire ports.. or even an ExpressCard slot?!? So basically unless you want to buy the most expensive model MacBook Pro, you are SOL?

    If this trend does not reverse within the next 6 months (I NEED a portable!) I will probably be forced to live in a Windows 7 world on my MacPro and buy a matte screen Lenovo for my notebook. Thanks for kicking me out of the club, Apple. I appreciate it.

  74. 81 Sprocket
    June 20, 2009 at 1:06 am

    I am a long term Mac user who has been involved in the graphics world for quite a long time now. I remember clearly in the mid-90’s those large Apple/Sony 21″ monitors with the special anti-glare screens. Monitor manufacturers were falling all over themselves to eliminate unwanted glare from the screens of people who use these things for long periods of time. Fast forward to today. We professionals are now all cursed with this FAD at the expense of Apple’s lust for market share as they offer the consumer ‘shiny beads’. Regrettably, they have forgotten about the rest of us – the professional user – who do a heck of a lot more than pose ‘n’ poke at a web browser in a coffee shop. I was OK with the ‘consumer’ laptops having these slick-screens, but I can’t begin to tell you how irritated I was to hear the MacBook Pro line had eliminated matte screens as a STANDARD feature. (WHAT!) Currently, I own a PowerBook, iBook, and IBM ThinkPad T42 — all around 2006 vintage (with MATTE screens) — and until these misguided and greed-oriented firms wake up, I’ll be holding on to this gear as long as I possibly can. (Oh yes, if Apple doesn’t think I can do this, I’m still using a 1998 Wallstreet here too!)

    Ticked? Oh yeah!

    That’s right, Apple, I’m looking at you!

  75. 82 need matte option
    June 20, 2009 at 3:14 am

    I really need a matte screen. I had a PC with a glossy screen and it was hardly usable. I wear glasses and tilting the screen is not always the answer. Also, I guess I’m ADD because when I move very much, I end up having to change the screen orientation on a machine with a glossy screen. Apple, please give us an option or at least a coating for a small cost which we can order with a machine. Thank you

  76. 83 Jay
    June 20, 2009 at 3:14 am

    My heart sank when I learned Apple was moving to all glossy displays. Thank God the 17″ still has a matte, anti-glare option. But this limits my Mac purchasing options to two products: the 17″ MacBook Pro and the Mac Mini. I already have one of each. I wanted a 24″ iMac since I can’t afford a Mac Pro Tower but there is NO WAY IN HELL I would EVER buy those horrid glossy screens. I cringe every time I see one.

    I imagine sitting outside trying to use one and watching birds flying overhead as I strain to read text. Ridiculous.

    I agree shiny looks nice in a showroom, but for real world use, forget it. I’d go back to a PC before I’d use a glossy screen.

    Ironically, today a customer of mine saw my 17″ MacBook Pro (matte of course) and got envious. She said she wanted a Mac for doing artwork. I said to her, “Make sure you get the non-glossy screen,” to which she replied, “Oh definitely.” The thing is … I know that when she gets to the store and learns how much a 17″ MacBook Pro with Matte screen costs, she will walk out and just buy a PC for 5-600 with a matte screen.

    Stupid decision Apple. I love you guys but … bad bad bad.

  77. June 20, 2009 at 4:15 am

    When I was recently in the market for a new notebook computer, I tried out the new MacBook Pro 15″ at my local Apple Store. The glare was insanely bad. I can’t imagine how anyone could look at it in any sort of environment with overhead lights and say, “It looks great!” Instead of buying a new MacBook Pro (the model that only comes with a glossy display) from Apple, I bought a used one with a matte display. Apple lost out on an easy sale of three grand. I sure hope someone at Apple starts serving my part of the market a little better, or next time I’m ready to upgrade it’ll have to be to a competitor’s product.

  78. 85 Dear Apple
    June 20, 2009 at 8:33 am

    Apple’s marketing is also blinded by the glossy displays and pushes the company to a wrong way!

    We professionals need! matte displays on iMacs. If glossy is Apples last choice, we have to look out for other solutions in our company.

    I´m deeply frustrated!!!

  79. 86 Riverside_Guy
    June 20, 2009 at 2:18 pm

    Highly reflective screens are an impossibility for me … I live in a place where more than 50% of my “wall” space is windows, and I live on the top floor of my building. I won’t even consider buying any more Mac laptops if they only come with these highly reflective screens.

    That being said, this seems to be a case of Apple decidedly NOT “thinking different.” They are merely blindly following the trend of TV flat panel makers in going glossy. And there, they are only doing it to make their showroom “torch mode” look more impressive next to the next set.

  80. 87 Photographer
    June 20, 2009 at 2:26 pm

    Apple knows the importance of having a matte screen option for those who make their living perfecting the tones and colors of their photos (and videos), otherwise they wouldn’t bother offering it on the 17″ MacBook Pro. In fact, though they’re all labeled “pro” machines, by only offering the matte screen on the 17″ model, Apple is ensuring that virtually all of the photographers and video pros who might have otherwise bought the 15″ model, will buy the 17″ instead. Even though you can argue the extra screen space is a big help to those professionals, the bottom line is this all equals more money for Apple.

    Glossy screens interfere with the perception of the colors that are being generated from the LCD, causing an overly saturated appearance or otherwise creating minor variations between what you see and what colors are actually being used in a document. They also interfere with tonal range in some cases depending on lighting conditions and other factors. They can interfere with monitor calibration equipment and cause the profiles that are created to be slightly off, as well.

    The bottom line is glossy screens are designed for consumer computer systems where the user is not concerned with these types of issues. If Apple wants actual pros to buy 13″ and 15″ MacBook Pros, they need to add a matte screen option. It’s especially pointless to add this “60% larger color gamut” bit (which, by the way, is not saying a lot – the old screens had a pretty pitiful gamut) and use it as a marketing tool, then turn around and offer no matte surface.

    As an instructor I will not advise any of my students to buy a MacBook Pro unless it’s the 17″ matte option … and this is exactly what Apple is banking on IMHO. In fact I would not recommend any of Apple’s cinema displays either, but for different reasons (relatively poor color performance compared to the better models from NEC and LaCie).

  81. 88 XWNI
    June 20, 2009 at 9:22 pm

    For me, the ultra-glossy screen is unacceptable and unusable. I have seen the new models, and the highly reflective screen irritates me, and provokes my migraine headaches.

    My mid-2008 MacBook Pro 15″ – a Penryn 2.5 GHz model – is likely to be my last Apple laptop. I can and will defect to Linux in order to get a non-reflective screen if necessary.

    XW

  82. 89 Chris
    June 21, 2009 at 7:55 am

    I waited for nearly a year for the next model of MacBook to come out, and then had to scramble to buy an old model so I could get a matte screen. I would be happy to pay extra for matte but I really need the option. Why? Because the need for a matte screen is as fundamental to using a computer as it ever was. Moving the screen is just missing the point.

    I was finally convinced of this when I held a meeting in a seminar room with only a few high windows on one wall and florescent lighting with diffusers. Nevertheless every laptop that the group looked at, not everyone in the room could see the screen as there was glare on it for someone. Every time I have looked at someone’s laptop with a gloss screen this issue is there and they shrug it off but agree it exists.

    In a darkened room to watch a movie a gloss screen might be superior, but in all practical everyday cases the reflection is just too much.

    It is unlikely that I will buy Mac again unless it is matte. I just came back to Mac after 15 years away and to be honest it has some standout benefits, but there are issues across the spectrum that make me wonder if Windows isn’t so bad after all. So the matte screen will be the decider when I come to purchase next time.

    Come on Apple this is an attitude thing where you have just dropped the ball. Easy to fix as I see there is a matte option for the MacBook Pro 17″. Please roll that matte option out for the other MacBook Pros at least and iMacs and others if possible.

  83. 90 DMA
    June 21, 2009 at 8:41 pm

    Glossy screens are great if the only thing you ever want to do with your MacBook Pro is watch movies in the dark. I refused to buy my own MacBook Pro with a glossy screen, then got one through IT at a new job. I have to keep the lights off in my office if I don’t want my display to turn into a mirror.

  84. 91 Tim
    June 24, 2009 at 3:03 am

    We need a volume of responses here.

    Please post your experiences and the need for anti-glare even if it’s already been covered by other posts.

    And yes, this thread will be seen by those at Apple.

    Thanks to another poster, Steve Jobs is aware of the problem but we need more posters experiences please.

    Thank you.

  85. 92 macmatte
    June 24, 2009 at 4:32 am

    Click HERE to see polls results indicating that 75% prefer matte. The poll comes from http://www.squidoo.com/matte-vs-glossy-screens

    Many people nevertheless dismiss such polls as being skewed. So, let’s say – for the sake of argument – that the above 75% matte result is skewed, for whatever reason, and that the MacPolls.com 44% matte result is also skewed, and the Lenovo 86% matte research was skewed too, and that the 40% matte average across several online polls is likewise skewed — Let’s say, for argument’s sake, that actually only 10-20% of Mac purchasers really favor matte screens. Isn’t 10-20% still a significant number of Apple purchasers?

    Other skeptics have tried to dismiss the poll results by asserting that, if that many Mac purchasers really did prefer matte, then Apple’s sales figures would be falling, so the argument goes. That is not true.

    Those people – who point to Apple’s upward growth as vindication of the glossy-only policy – are not taking into account that most of the impetus to switch to Apple comes from other factors, namely: the window of opportunity created by Microsoft Vista’s inadequacies, the halo effect of the iPod/iPhone, and from OSX’s perceived advantages over Windows Vista/XP. All these factors combined mean that, even if a substantial number of people detest glossy screens, Apple’s sales figures would still show an upward trend – not because everyone loves glossy screens … but in spite of it.

    Read the user comments on this page. Many users said they’ll be forced to keep using their existing matte hardware rather than upgrading now. Therefore, a deleterious effect on sales may only become noticeable until around 3-5 years later when these holdouts are forced to replace hardware, and then have to make the choice of whether to stick with Apple.

    Others dismiss the matte-trend in the polls by rationalizing that the type of people who post comments on websites tend to be professional computer users and computer geeks, i.e. by inference, not representative of the total, overall market that Apple is trying to reach. In other words, what they’re arguing is that even if the polls indicate 40-75% like matte, that’s a minority because the majority of Apple users don’t read Mac website or post comments on Mac websites.

    I would argue differently. In sales & marketing, the Pareto principle – 80/20 Rule — applies, namely that most sales come from a core of users. Equal sales are not generated equally across the population. The 80/20 Rule says that 80% of your sales come from 20% of your clients. Therefore, I would argue that people who post comments on Mac websites are more representative of this minority that generates the most sales. Why do we read Mac websites? So we can buy the stuff that interests us. Mac website readers would tend to be more representative of this core of high-volume purchasers who get multiple Mac’s not just one, and who upgrade more frequently than the peripheral buyers. Any marketing-savvy person will laugh if you think you can ignore the core minority who are fanatical about your products – because they’re the minority that bring the bulk of your sales. For this reason, the online polls are telling Apple that their core, fanatical minority are crying out loudly for a matte screen option on all Macs.

    In other words, Apple’s figures could have been better, if the matte option had been there. Example: if Apple’s profits increased to $6 billion, when it might have increased to $7.2 million – the glossy people argue the increase to $6 billion proves everyone loves glossy – whereas, the matte crowd argue it could have instead been $7.2 billion in higher sales, if not for the people turned away because of all-glossy screens.

    Where do I get the hypothetical increase from $6 billion to $7.2 billion potential? At comment the below (June 26, 2009: MacMatte), the polls indicate that close to 20% will not buy Macs with glossy screens – this includes people like myself who outright refuse, and also those who did buy glossy but later regretted it. Therefore, $6 billion x 1.2 = $7.2 billion. (Of course this is just a rough calculation for the sake of argument, and I haven’t factored in what percentage of Apple’s sales are made up of Macs.)

    And since when does it require sales figures to slope downwards before a company listens to the needs of its customers? Let’s be reasonable: any company that would require its sales chart to head downwards before it heeds the calls of its customers will not be in business for long. The converse is true: any company that refuses to listen to its customers’ needs, simply because its sales figures are climbing, is …..

  86. 93 Mike
    June 24, 2009 at 1:17 pm

    I have been an IT consultant for the past 20 years. Two years ago, I switched my personal machines to Apple, primarily because OS X is UNIX. I had been using Linux, but found the constant changes in the kernels caused too many issues with laptop hardware. The Mac OS proved to be more stable. My choice in the screen finish has always been matte. I remember the early 90’s when people were using anti-glare screens in front of their CRT screens – I always thought that was ridiculous that there were not any other choices. My last visit to an Apple store, I commented on the amount of glare from their glossy screens. The sales person indicated that the florescent light in the store is not what the average user would experience. Well, all of my clients’ offices and data centers have florescent lighting. The Apple sales person indicated that that would be a problem. I would be hard pressed to purchase another machine from Apple with a glossy-screen-only option – I would most probably opt for a system that supports a matte screen. I have sent Apple my thoughts using their feedback web page. I hope they rethink this flawed marketing strategy. I’m not a PC – YET!!

  87. 94 macmatte
    June 26, 2009 at 11:35 am

    Here’s another poll, taken in June 2009

    Poll Question: After having used your glassy screen for 2-4 weeks, do you like it?

    – Yes I think it is amazing and I totally got used to the reflections / they don’t bother me 53.85%

    – I do notice the reflections and they bother me a bit (I WOULD PREFER MATTE), but I’m happy 27.47%

    – No, I thought I would at first but the reflections are really bothering me and I REGRET THE PURCHASE 7.14%

    – NO MATTE, NO BUY. I won’t let Apple force me to buy something I don’t want. 11.54%

    http://forums.macrumors.com/showthread.php?t=731684&highlight=matte

    Total voters: 182

    MacMatte Blog Editor’s Comment: In other words, if given freedom of choice, 53.85% prefer glossy, and that means 46.16% prefer matte. Also, according to the above, 18.68% would not buy glossy (i.e. 7.14% + 11.54%).

  88. 95 ooney
    June 26, 2009 at 7:11 pm

    Just my 2 cents:

    Remember when Apple omitted Firewire from the unibody MacBook 9 month ago … I bet my “old” MacPro that they will release the 2010 models with optional matte screen for 50 more bucks :p

    In 2009, you can already choose a matte screen on your 17″ MacBook Pro … I’m pretty sure Apple will go back on the matte screen option (at least for the 15′ MacBook Pro) in one/two years.

    It makes sense to me that a lot of the professionals own an “old” Intel 15 MacBook Pro that really can do the job for the moment. Next year, the upgrade will be significant for all of them (increased core power, SSD drives, USB 3…) and all the “old fashion Mac people” that buy a computer every 5/6 years.

    It’s all about marketing strategy to me.

    What do you think about it, folks ?

  89. June 27, 2009 at 4:52 am

    Thank you for standing firm on this matte issue with a web page dedicated to it.

    My vote for matte screens has been cast with Apple.

    Another point of consideration, alongside the glare issue, is the Uneven Backlight, which affects even March 2009 24″ iMacs. I have a photo and a very detailed description under the photo here:

    iMac March 2009 24" - Uneven Backlighting

    Be aware it is subtle, but it is there. You won’t see it in the Finder though, but you will if you slide a white window to the very left or right edge of the screen. And unlike what some have reported, this darkness at the edges of glossy screens does NOT go away even after leaving the machine turned on all day (more than 8 hours).

  90. 97 macmatte
    June 27, 2009 at 7:54 am

    A pattern is emerging, I believe. I was reminded of this in a most curious way by this matte/glossy article:

    http://www.theinquirer.net/inquirer/news/1296850/apple-glossy-screens-cause-injury

    The Inquirer article, at the time, had 19 reader comments, and so I did a quick analysis, and I made this comment on the article, as follows:

    “The reader comments in this [Inquirer] article are incredibly interesting because of the percentage spread. I calculated, out of 19 comments, there were 15 relevant comments. Out of these 15 comments, 8 were either neutral or in favor of glossy, while 7 where specifically in favor of matte. That’s 53% glossy / 46% matte. That is roughly exactly the same percentage spread of a recent poll conducted at MacRumors.com … where it shows that, on average, across several online polls, about 46% of people prefer matte …”

    In other words, even on a randomly selected online article, the spread of readers’ comments are around 60/40 for glossy/matte.

    This correlates with the entire 40-ish% matte trend of all the dozen or so other polls (see comment 13). The largest poll sample was at macpolls.com which had a sample size of 30,970 respondents, which indicated 44% in favor of matte.

    That 40-ish% is roughly the average of over a dozen other online polls (see comment 13 above).

    Moreover, this 40-ish% still comes through on the most recent poll I’ve seen, which is the June 2009 MacRumors poll (see comment 88 above).

    I would say this suggests a clear trend of 40-ish% in favor of matte.

    You can well imagine that a statistic – 40-ish% matte-preference, with around half of those willing to buy gloss even if it’s not their first preference – would be sufficient for Apple’s marketing people to claim that their customers love glossy screens.

  91. 98 jeff
    June 27, 2009 at 12:42 pm

    Just wanted to say I am in total agreement that the Matte screen is by far a much more appealing screen. Just comparing the two in an Apple store, the matte screen shows the image, the glossy screen shows the nice florescent light fixtures overhead. People talk about the glossy screen as having crisper colors, but who cares about crisp color on a laptop – it was meant to be used on location – I’ll check the color on my “calibrated” monitor in my office. I need to see all the elements of the picture on location – not what’s reflecting behind me.

    I will add on another down note: for the past couple of years I have been the hero at Christmas time for convincing my Dad to buy Apple stock back when it was $8 a share and have since been telling him to hold it. Apple continues to push away it’s core – the Creative Professional – with cheap consumer crap. Guess what, if Apple wants to compete against cheap consumer crap they will never win against Dell. Last week I told my Dad to sell Apple as I don’t foresee a future for a company that hollows out it’s core. People buy Apple because it was branded as high-end, not the headache that they have to use at work. In my opinion Apple needs to build in America, needs to reclaim the high end computer market and a pro laptop (sized small) designed for location work under a variety of lighting conditions is essential. My 2 cents.

  92. 99 dean
    June 27, 2009 at 1:23 pm

    Last night I was with a friend who had begrudgingly bought a 15″ MacBook Pro with glossy screen. She is a photographer, and her older 15″ Powerbook was dying a slow death. She is a long time Mac user and even has an old clamshell iBook which still works (she just replaced the battery (cough). Macintosh and Apple have always represented something more than a computer company. I have always liked Apple, and have used them since the Macintosh SE, and still been a minor skeptic. She however has been devout … but since she purchased this glossy 15″ MacBook Pro she has become disgusted. She felt she had no choice in buying the Mac for the professional work she does. She has several complaints, but I know this thread is about the screen …. and boy does she hate the glossy screen. Last night she tried to show me a movie on Youtube … mind you this is not what she purchased the laptop for. She is a pro, but this was one of those casual moments when friends gather round a screen to laugh at silliness. She tilted the MacBook Pro to me and here is how the dialog went:

    Me: All I see is myself (waving at my reflection).
    She: (tilting the screen) How bout now?
    Me: Now I see my feet.
    She: (tilting again, and turning) Now?
    Me: Nope, but I’ve already seen the video (on my matte screen 15″ MacBook Pro). Make sure you can see it.
    She: All I see in this light is my F$%^ing keyboard. I hate this computer.

    And at that point, her Mac became just that – “another computer.”

  93. June 27, 2009 at 4:24 pm

    I just ordered a 17″ matte screen MacBook Pro yesterday. I’ve been debating getting a Mac for months and the biggest negative was always the glossy screen. When they added the matte option to the 17″ MacBook Pro, I was optimistic that Apple would also add this matte option to the 15″ model down the line, because that’s the size that I really wanted. But it never came so I was forced to order the 17″ model to get the good matte screen option.

    It’s a real shame that Apple is doing this. They are alienating the strong core of designers and creative people that have kept them alive over the past 10 years. It’s just a dumb move, plain and simple. Even worse than making all the iMacs and MacBooks glossy is that they’re also making the Cinema Displays all-glossy too, so if you bought a MacBook and wanted it hooked up to an external monitor you wouldn’t even have a matte option for that either!

    I’ll be ordering a Dell monitor to use with mine. At least Dell, and most other good monitor sellers, continue to make matte screens. Apple will look back at this phase of their life in a few years and wonder how they could have possibly ignored the voices of their users and done something so foolish. But until then we’ll be forced buy the 17″, buy stick on anti-glare films, and buy PCs.

  94. 101 Roger
    June 28, 2009 at 7:35 am

    A glossy screen is simply pointless. All it does is make the screen harder to see because of reflection.
    Apple would do better to concentrate on improving resolution.

    Editor’s comment: the above comment was made by a professional graphic designer who uses Apple Mac computers for his design work.

  95. 102 Nik
    June 29, 2009 at 4:42 pm

    I have a 3 year old MacBook that’s been around the block a bit often and while I am an Apple fanboy and would love the new 13″ MacBook Pro, I just can’t live with another glossy screen. Please Apple, at least in the Pro line, offer a matte option.

  96. 103 Paul Ryan
    June 29, 2009 at 5:05 pm

    I’m a system lab technician at a local college, where we have an entire room filled with Mac’s and PC’s. There are 15 Dell PC’s and 16 Mac’s of various types. We began buying Apple’s newer iMac computers to replace older ones as well as replacing the aging Dells, in a monthly transition cycle. All the new iMac’s have these new glossy screens.

    My supervisor is a dyed in the wool PC user. He says Mac’s are a fad, expensive, lack of choice, and all this and that like a typical PC bias person would be. However he did notice the Mac’s required less attention and were easier to maintain, especially since we install DeepFreeze which reverts any changes a user might make. So the school approved the purchase of more Mac’s to replace the older ones and the Dells.

    But a funny thing is happening now. People are using the older Dells and older Mac’s with the anti-glare type screens over the newer glassy type iMac’s. In fact, I’ve watched students leave rather than use an iMac with a glassy or glossy screen. It’s like they are not interested or something.

    So we watched them for awhile and noticed they kept looking up and back, at the overhead lights and shuffling in their seats. The glassy screens are so reflective, they are shining the lights right into their eyes.

    We can’t do anything about the lights – they are fluorescent and thus can’t be dimmed. Some have suggested we hang pieces of paper from the sides of the lights to block the glare.

    Our attempts with anti-glare film have met with limited and ugly success – it seems to want to peel and bubble.

    These glassy screens are not very user friendly and functional – they just tend to discourage people from using the Mac computers.

    If Apple doesn’t change things and give schools more anti-glare options, we will have to go back to getting Dells with matte screens again as Apple doesn’t offer a mid range expandable tower.

    Blog Editor: See a similar comment above (March 11, 2009: Doug Clay) – where another user reported that school children preferred using matte screens instead of glossy.

  97. 104 Scott F.
    June 30, 2009 at 12:43 am

    I’m really torn between getting a new 17″ glossy MacBook Pro or the matte version. The matte-antiglare works so much better than the glossy – but the gloss looks so much better … in a dark room. I wish Apple would offer an antiglare 17″ MBP with the black bezel. Then the choice would be obvious.

    Editor’s comment: many people online have said that the absence of the [ugly] black bezel makes the 17″ matte MacBook Pro a thing of beauty.

  98. 105 Ken
    June 30, 2009 at 1:08 pm

    I desperately need a new computer, but cannot bring myself to purchase a glossy screen. But I do not need or want a 17 inch. I have had 15 inch laptops for over a decade, and the size is perfect for me.

    – The reflections tire my eyes, minimizing my productivity and efficiency
    – I often sit with bright windows right behind me, so the glare is awful
    – When I sit in other places without a window behind me, the reflections from passing people and objects behind me, are very distracting
    – The reflections from glossy/glassy screens make them unusable outdoors

    Sure the glassy screen looks great and I’m not criticizing making it an option or even the default. But I will not buy a reflective screen from anyone. It is a shame because my ordinary laptop usage is about 3-4 years. I would have bought the new unibody last year when it came out, and probably would have upgraded about 3 years later. That would mean that by the end of 2010, Apple would have had two high-end 15 inch MacBook Pro purchases from me. Instead, they have someone who is stretching their Powerbook G4 into its sixth year of life, waiting for a better option.

    If tomorrow, Apple were to make a matte screen option for their 15 inch Macbook Pro, I would be ordering one today. As is, I wait. Please Apple, get on it, you are losing sales from people like myself.

  99. 106 Nathaniel
    June 30, 2009 at 1:32 pm

    When initially searching for purchasing a laptop back in early 2008, the reason I ended up choosing between the MacBook Pro and similarly equipped in specification PC equivalents, the thing that eventually sold me on the MacBook Pro was the option for a Matte screen which none of the other companies that I was looking at offered on their laptops.

    If Apple wants my continued business in the future once I decide to purchase another laptop, it would only be done so with the inclusion of a Matte screen option on future laptops or desktops. The lack of an option for matte screen indicates Apple’s continued move away from aiming to please the customer, to Apple, in a rather dictatorship like manner, deciding for the customer what they should want.

  100. 107 Monocle
    June 30, 2009 at 2:08 pm

    I initially thought all the furore about losing ‘matte’ was over the top – but of course I was happily sitting in front of my old iMac with a matte screen. But as my matte iMac recently decided to go on a downward death spiral, I’ve been forced to look at new Apple computers to replace it with. This hasn’t been an altogether happy experience. The new iMac range and their glossy screens I find very difficult to look at for more than a quick glance. The new 24″ glossy cinema displace is likewise hard for me to keep focused upon. The 30″ matte display is perfect but far too big and far too expensive. My only solution? A Mac Pro and a difficult search for the recently discontinued 20″ and 23″ matte cinema displays. I can’t believe Apple won’t respond to this by updating their displays and reintroducing a stronger matte element. It’s not a question of charity but simply common sense. If you charge a premium you show loyalty to your customers by listening to them.

  101. June 30, 2009 at 2:11 pm

    While the color on the new glossy Apple Mac displays is rich, the reflections are killing me. I use my MacBook Pro in several different environments and the reflections cause massive problems and bother my eyes. I just can’t believe that Apple is not even offering this as even an option for a small cost like they do on the 17″. The eye strain of the new glossy screen is killing me. It’s now become a pain, rather than a pleasure, to use my Mac. I’m forced to consider adding an anti-glare screen that will blur and distort colors just so that I can read and view the screen without reflections imposed on the image causing my eyes to constantly strain.

  102. 109 Shawn S.
    June 30, 2009 at 2:53 pm

    Apple needs to give us the option of a matte screen for the 15″ and 13″ MacBook Pro. I don’t want to carry around a 17″ MacBook Pro “lunch room tray” just to have a matte screen. Until then, I’m rocking my 2007 15″ matte, Santa Rosa MacBook Pro.

  103. 110 Bill
    June 30, 2009 at 5:11 pm

    Last month I started planning the purchase of a new MacBook Pro, to replace a long-serving PowerBook G4. I’ve always had Macs since I started using computers in the mid-80s, and I was excited about the unibody design. But I figured that before buying I should see whether the glossy screen would be a problem; so I tried out a co-worker’s new glossy iMac. Eyestrain within ten minutes. Therefore no new unibody MacBook Pro for me. (Fortunately I was able to find a matte-screened early 2008 model, which I can use all day long without pain.)

    If Apple believes that they need to have glossy monitors on display in order to lure shoppers who like shiny things, then so be it. But please give an anti-glare option to those of us who don’t want or intend to sacrifice our physical comfort and our productivity.

  104. 111 Porco
    June 30, 2009 at 7:49 pm

    I’ve have both glossy and matte, and matte wins every time for me. Brighter screens are nice, but there comes a point where it’s as bright as anyone would ever need – and I think that point has been reached already.

    The fact that Apple offers a matte / ‘anti-glare’ option on the 17 inch MacBook Pro proves they know some people need or desire it over the glossy screen, so it’s not that much of a compromise to add that option to other Macs. It’s a shame that Apple have, for a long time, assumed that the physically biggest portable machine has to be the one with highest specification with more options – the whole point of a portable computer (over a desktop machine) is that it is portable! This is also why netbooks are doing well, but I’m going off the point …

    To Apple, I’d simply say: a matte option, even at extra cost, would satisfy many customers who are on the edge of buying or replacing a Mac – you’re already doing it for 17 inch MacBook Pro customers, so why not everyone else?

  105. June 30, 2009 at 8:55 pm

    Add me to the list of concerned potential upgraders. I have a 15″ MacBook Pro that I would love to swap for a smaller 13″ MacBook Pro for ease of portability, etc. However, the lack of matte screen option holds me back. I have worked with my wife’s MacBook and its glossy screen. Great if you are in dim and reflected light. Terrible if you are outside or have an inconveniently located lightbulb over your shoulder. A pain. And enough to keep me from upgrading.

  106. 113 Mark
    June 30, 2009 at 9:43 pm

    For Apple it’s about economics.

    A matte screen costs them no money. Zero. It does, however, leave money on the table. There is a percentage of potential buyers who will not buy a Mac because of the glassy screens. Not only do the glassy screens serve no functional purpose, they hinder it.

    Forget market research that says 80%, 90%, 95% of people don’t mind the glassy screens. Apple as the underdog, with less than 10% market share of the computer market, should be sensitive to the minority view.

    Leaving even 5% of the market out is not a trivial amount of money, and Apple, as a consumer-oriented brand, should be extra sensitive to customer desires given its history of being the underdog to Microsoft. At the very least, all Apple’s competitors offer the matte option, so Apple is behind the curve here as well.

    It’s enough to make me want to leave Apple.

  107. 114 Chaosbunny
    June 30, 2009 at 11:41 pm

    I have been using a 24″ glassy Aluminium iMac for almost 2 years now. It’s not too bad, but bad enough that I most certainly will not purchase a glassy screen Mac again.

    Right now this only leaves me with one Mac Mini solution that is underpowered for my needs, and two solutions that are too expensive. Apart from that, I don’t want a 17″ laptop – I want a 15″ one.

    If Windows 7 turns out to be ok even I, a graphic designer/illustrator with great passion for Apples industrial design for the last 10 years, might switch to Microsoft when my iMac and matte MacBook Pro are due to be replaced in a couple of years.

    Please give us more matte screen options like the 17″ MacBook Pro. I’d gladly pay for it.

  108. 115 Bjeast
    June 30, 2009 at 11:57 pm

    I’d like to add my voice to all those above who advocate choice. I need to have the option to order a matte screen. I’ve used both before. For me, because of where I have to work in various locations, the matte screen is a must. Just changing the angle does not help (that was such a condescending thing for Phil Schiller to say). Apple, give us the choice on our 13″ and 15″ machines please. My wife, who is an architect, also feels the same way – but she doesn’t want to lug around a 17″ computer!

  109. 116 azentropy
    July 1, 2009 at 12:39 am

    I’m one of the vocal one’s who hate glossy screens. In perfect lighting (well, no lighting) glossy screens are better than matte. However everywhere I want to take and use a laptop, the glossy screens are troublesome. I have an original MacBook 13″ that I rarely use anymore as a portable because of its glossy screen. I have it hooked it to a 24″ matte, non-glossy LCD monitor.

    It isn’t just about blocking out the reflections so you can see better. It is about having to physically contort yourself to do so. I also find that after about 5 minutes of using a “glossy” screen, I get bad headaches. I guess that is the reaction of my brain from trying to block out and adjust for the dang reflections!

    I was in the Apple store last week, which of course has very bright overhead lights, and could not deal with the reflections just evaluating the new 13″ MacBook Pro. On the one table they had a 13″, a 15″ and a 17″ MacBookPro. The 17″ had the “matte” option, which also gets rid of the glossy/glass black bezel. The matte screen was soooo much easier to read and use than the 13″ or 15″. But unfortunately I don’t want a laptop that big … and I can’t see getting a smaller one that I won’t want to take anywhere anyway!

    I had all the intention of purchasing one today, but walked out from the Apple store empty handed.

    It is sad that a company the size of Apple is willing to offer NINE different iPod Nano colors, but can’t offer a second matte, anti-glare display option on all their laptop lines.

    I’ve owned almost 2 dozen Macs since 1986 including a Powerbook 100, a Powerbook Duo 230, a Powerbook 2400c, a white iBook G3, a iBook G4 and an original MacBook (you can see my tendency towards smaller models). But unless Apple changes their policy and starts offering something other than the glassy and glossy displays, I will not purchase another Mac. Microsoft Windows gives me a headache sometimes, but Apple’s glassy/glossy displays give me a headache EVERY TIME!

  110. 117 Jack Dawsson
    July 1, 2009 at 1:41 am

    Glossy may be fine for consumers – and I don’t wish that glossy option to be taken away for them – but for many people sitting at their Macs for 8+ hours daily for a living, the glossy screens are more than a minor inconvenience at best.

    I have 2 Macs – a glossy iMac and a matte 12″ iBook. The glare and reflectivity from my iMac leave me convinced about my future hardware priorities. In future, avoiding needless distractions and sore eyes will weigh heavily in any hardware buying decisions. My next Mac will almost certainly be a Mac Mini with non-Apple matte display, but for my next laptop I am now actively looking at other matte options.

    Apple only offer matte in their 17″ MacBook Pro laptop, but both its size and price are overkill for my needs. As I will not buy glossy laptops, a Windows laptop would seem the most likely choice. Sad, but I’ll not pay good money for plainly unsuitable screens for my needs. Thank you.

  111. 118 Dross
    July 1, 2009 at 4:42 am

    I love my Mac! I love it! I love OS X!

    But … there is no way I will buy a Mac with a glossy screen when mine (matte screen Santa Rosa MacBook Pro) is ready for a replacement. I just hope Microsoft Windows 7 is all that people say it is, because I will be forced to move to it if Apple does not start offering options for their working customers that need matte. I also refuse to buy a 17″ MacBook Pro just for the matte option.

  112. 119 Michael A
    July 1, 2009 at 11:31 am

    I have been using and enjoying my glossy-screen unibody MacBook Pro for about 8 months now, and it is a beautiful machine to use and behold, glass screen and all.

    However, there are times when a matte screen is definitely more favourable, such as when travelling on the train to/from work, and also when large windows abound and surround, not to mention the bright overhead lights, and when the notebook is on your lap, making re-positioning to avoid reflections that little bit more challenging. Therefore, I fully understand and appreciate those who would rather have a matte screen.

    I agree with the intent of this website, and support the notion that a matte screen is a reasonable option that Apple should offer its many customers, for a reasonable fee if necessary, as they have done with the 17-inch MacBook Pros.

  113. 120 Judy
    July 1, 2009 at 3:59 pm

    Hello everyone!

    Anti-glare films and screens are not the solution – just a nasty patch on an otherwise wonderful looking machine.

    Apple is selling a lot of the glossy screen Macs to computer newbies via emotional and impulsive buying in Apple Stores. These new users are unaware of the problems caused by reflections until later.

    Apple is like a big ship. It takes a lot of time before it moves in the right direction. Apple does realize there is a problem with glossy screens, as it offers a limited choice of the anti-glare option on the 17″ MacBook Pro. Apple might be testing how strong the reaction will be and the sales to decide whether to issue more matte screen models or not.

  114. 121 MacYost
    July 1, 2009 at 7:50 pm

    I am a gigging musician. The glossy display causes severe problems on stage with spotlights reflecting in the display, so I can hardly see my Logic windows. Realigning lights is often not possible because of fixed positioning of these lights on the smaller stages. Realigning my MacBook or myself is often not possible because of the rest of the band also wanting their “usual” spot the the stage.

    My 12″ Powerbook had a matte screen – my new 13″ MacBook Pro has a glossy screen. Despite the much better contrast in the glossy MacBook Pro display, I prefer my matte Powerbook display for on-stage work. Apple, please give me a chance of configuring a non-glare, matte display on any MacBook I like. I will not mind paying for it.

  115. 122 Dross
    July 1, 2009 at 8:11 pm

    To add to my previous post:

    I understand that the new glass screens strengthen the structural integrity of the MBP, and I actually think that is great. But I can’t use glossy. My preference would be for a MacBook Pro with the same type of glass covered screen, but for it to be antiglare glass. This would be stronger and more attractive than the traditional aluminum silver bezel. Unfortunately that’s probably not possible. But I would take a silver bezel with matte screen over the glossy glass any day.

    I will not be buying another Mac if there is no matte option.

  116. 123 Jeff Franklin
    July 1, 2009 at 8:50 pm

    I have been a Mac user since 1984. I handle IT at a Mac-based post production facility. I too see no valid reason to not offer matte screens. I am delaying purchase of a 15″ MacBook Pro until I can get a matte screen. I’m 52 years old and have enough vision problems without the aggravation of glare and reflections coming off my computer screen.

  117. 124 Gerard
    July 1, 2009 at 9:56 pm

    I work with several Macs and dito screens. One of them is the glossy MacBook Pro with a matte Cinema Display attached. We also have a matte iMac at home. The kids have white MacBook (gloss). Having experience with all of this, my preference is matte. And definitely not double gloss caused by an extra sheet of glass. I can live with it but I will put off replacing the iMac at home for as long as I can, hoping for Apple to bring back the matte option for the iMac. If I have to replace my MacBook Pro and matte was an option, I’d go for the matte option.

  118. 125 Joe Baran
    July 2, 2009 at 7:22 pm

    I have an almost 3 year old MacBook Pro 15″ with matte screen, and a 23″ Cinema Display with matte, and my wife has an iMac 20″ glossy. Having used both matte and glossy, I will not buy another machine (of any type) with a glossy screen. The reflections from the glossy screen are horrible, unless you have a really darkened room with no windows, and even then you still get reflections just from the light coming from the screen itself. I cannot understand why Apple pushes the glossy screens.

  119. 126 Christian_BX_76
    July 2, 2009 at 9:01 pm

    I understand that most consumers are not much aware of the difference between glossy and matte. Perhaps they buy glossy screens because they are simply blown away by the attractiveness of the glossy screens – good for them. But then again, are we really sure?

    And are we sure that, despite Apple’s currently exploding sales, customers would not make the very same mistake again? In other words, you may buy a fancy product but later you may have to struggle with some unexpected issues (i.e. reflections from the glossy screen). In a second purchase, you would be more careful, selective and, finally, more satisfied with your procurement.

    Apple, let us have a matte option – go even for the $50 matte upgrade – but let us have that matte option.

  120. 127 isdesign
    July 3, 2009 at 4:38 am

    The more complaints I see in the press about the glossy screens, the better I feel, and the more hopeful I am that Apple will do the right thing and offer a matte option on ALL its products.

    I will never buy a Mac with a glossy glass screen — ever. After 19 years as a professional Mac user, for the first time I am convinced that Apple’s direction on this option is flat out wrong.

    http://www.applemacbook.com/mods/do-you-hate-the-glossy-screen

    http://news.ycombinator.com/item?id=161980

    http://www.tuaw.com/2009/06/14/mac-laptop-glossy-screens-hazardous-to-your-posture/

    http://ubuntuforums.org/showthread.php?t=876409

    http://cultofmac.com/24-cinema-displays-get-a-notable-no-confidence-vote/8102

    http://www.macosxhints.com/polls/index.php?qid=2008glossy&aid=-1

    .
    .
    Also it looks like Dell lovers are singing the same songs! My eyes hurt! GIVE US CHOICE!!

    http://www.ideastorm.com/ideaView?id=087700000000AtkAAE

    .
    .
    Also medical information, screen glare is a health hazard!!

    http://office-ergo.com/12things1.htm

    http://www.visionworksusa.com/computereyestrain.htm

    http://www.optometrists.bc.ca/content2/Computer_Vision_Syndrome/82

  121. 128 Drossad
    July 3, 2009 at 2:52 pm

    Here is another article link worth reading about the poor qualities of the glass-covered screens in real world photography application. This article was sent to me in my Apple Hot News RSS feed!

    http://www.robgalbraith.com/bins/multi_page.asp?cid=7-10041-10146&sr=hotnews

  122. July 3, 2009 at 2:59 pm

    I agree! The matte option has to be offered on all Macs.

    The horrific glare on the glossy screens is particularly problematic on the laptops, but I’m also stunned, dismayed and disappointed that Apple’s latest desktop screens, including the iMacs and even the new 24″ Cinema Display lack the matte option.

    This is madness! I can’t comprehend why Apple is being so stubborn about this — sure, a lot of consumers are attracted to the shiny screens, but most photographers and graphic professionals prefer the excellent matte screens. Why alienate this core customer group?

    • 130 macmatte
      July 3, 2009 at 9:23 pm

      It’s not just photographers and graphic professionals that are aggravated by glossy screens. Lots of people – such as writers like myself, and anyone who stares at the screen for many hours per day – under less than favorable light conditions – would appreciate the matte option.

      When staring at a white, word processor page sometimes for 16 hours per day, I find no advantage in the pop, deep colors that a glossy screen offers. For these simple, word processor tasks, the glossy screen merely makes life difficult. Any perceived extra sharpness of the glossy screen is made moot by the distraction of the glossy reflections.

      Sure, there are those who love the glossy screen for word processing for extended hours – But that does not negate the fact that there are countless others who are aggravated by glossy screens, perhaps because of their personal eye conditions, or because of their eyes’ inability to cope with unfavorable, reflective lighting conditions that might not seem to bother other people.

      The evidence is undeniable: that there is a certain percentage of the population whose eyes can cope with glossy reflections, and the other percentage of the population (around 20-40%) that cannot cope, to varying degrees, from those who can cope but are irritated, to those who experience severe physical debilitation.

      A point I’ve heard elsewhere is that, back when all Apple Macs had matte screens, you did not hear a widespread outcry asking for glossy screens. There was no groundswell of people saying if Apple did not bring in glossy screens, then they were going to switch to Microsoft Windows. That’s because, although glossy screens are nice, they’re not nice enough to make people switch back to Microsoft just to get glossy screens. Matte is different: a certain section of the population need matte screens in order to preserve the health of their eyes, even if it means being forced to give up the glorious benefits of OSX. For some people, the choice is between OSX or their eye health.

      Apple should take not of the number of comments above where people, like myself, have either said they will not buy Macs, or will even switch back to a Microsoft Windows computer, if Apple does not offer the matte option by the time they need to upgrade their computers.

      I also suspect that the deleterious effect of glossy screens is something that may not always show up immediately. For instance, people do not become deaf overnight from listening to iPods at full blast volume – it takes a few decades for deafness to show up. Similarly, those people who claim they do not experience eye strain from glossy screens might realize there has been a cumulative effect after, say, four decades of using glossy screens for their entire lifespan. I remember, when I was in my twenties, walking into my first office job and seeing my boss with his back curved like a banana from sitting at a desk with poor posture for decades. My first boss’s back didn’t get like that overnight. Likewise, even those people who do not instantly get eyestrain from glossy screens may find that something will happen over a period of decades.

  123. 131 Judah W
    July 3, 2009 at 8:42 pm

    I agree with Doug Clay’s comment above (March 7, 2009) that Apple is doing a disservice to their loyal customers by not offering a matte display.

    I am a professional graphic designer and MUCH prefer the matte screens. The color fidelity seems better, to me, on the matte monitors when creating something for print.

    I’m also one that agrees that matte is easier on my eyes!!

    I actually went to the online apple store recently to configure a new 15″ MBP, but when I saw that the matte screen was no longer an option, I trashed my order.

    I WON”T be purchasing any time soon. That is, unless Apple wakes up and restores the Matte option.

    Listen up, Apple!

  124. July 5, 2009 at 9:38 am

    Over a year ago, my local Mac shop sold off its last remaining inventory of 24″ white iMacs (with warranty, new in box). I jumped at the chance and bought one, since I can’t stand glossy screens. I will not buy a new machine that only has a glossy option.

    I will use this white, matte-screen iMac for a long time. When the time does come to replace it, I hope Apple has seen the error of its ways. Otherwise, it will be a cheap Mac Mini (if they’re still around) or – money permitting – a Mac Pro with a Dell matte screen. If I can’t afford that, I’ll reluctantly move to a Microsoft Windows environment.

    My brother bought a newer glossy-screen iMac but complains about the glare and has since even reorganised his office so that the computer screen points to a wall, not the window.

    This is nuts. My brother is a Mac switcher but it sure soured his experience.

  125. 133 Roger M
    July 5, 2009 at 1:35 pm

    I have put off replacing my 20″ white plastic iMac with matte screen for years. The glossy screens and reflections of the new Aluminum, black-bezel iMacs just don’t work for my eyes and glasses. I just wait and hope for a policy change by Apple.

    What I don’t understand is the reasoning behind Apple’s one-glossy-screen-type-fits-all policy. Apple is loaded with very capable people. How can such a policy continue – unless some of Apple customers do not hold fast to their matte screen preference at purchase time. My point being, how many of Apple’s customers proceed to purchase a glossy screen even though it is absolutely not their preference? If so, those sort of forced-purchases minimize Apple’s argument that a two screen solution (glossy and matte) is not needed.

    I also wonder what is happening in the typical business environments of glass walled buildings and 2×4 lay-in acoustic ceilings with fluorescent lighting. In the old days of CRT screens, hoods for reducing glare were a big seller. The flat matte screens corrected that problem. It seems to me that if Apple wants to become a major player in the business and corporate market, something has to be done about the reflections from overhead lighting and side lighting from exterior glass walls/windows. I don’t know, but would guess that Apple’s own offices are built to overcome these typical office conditions.

  126. July 5, 2009 at 5:45 pm

    I’ve also been putting off the purchase of a new iMac (I’m on the last G5 model) because of this lack of matte screen. I can’t even think of doing photo work on a glossy screen.

    If Apple can offer the matte, anti-glare screen on the 17″ MacBook Pro, it can also be done for the iMac.

  127. 135 macmatte
    July 6, 2009 at 4:14 am

    July 2009 is a critical period in this lack-of-matte hiatus period.

    Why? Because it’s coming to around 2 years since Apple totally removed the matte screen from Macs (albeit with a partial return of an anti-glare option in the 17″ MacBook Pro).

    This means that a large majority of the 19% of Mac users – who refuse to buy glossy Macs, or who bought glossy and regret it — are coming up to the period when they would ordinarily upgrade to new Macs. (http://forums.macrumors.com/showthread.php?t=731684&highlight=matte)

    What do these people do? The above comments show that many people refuse to buy a new Mac with glossy screen.

    A perfect storm is brewing because, around about this time, Microsoft will be bringing out Windows 7, and by all accounts, it is closing the gap between OSX. At the very least, it looks like not being a dog, as Vista was. Remember, for Microsoft to succeed, Windows 7 does not have to be as good as Snow Leopard. All Microsoft has to do is make Windows 7 adequate for most users’ needs – which Vista wasn’t (even my mum heard the advice not to buy Vista!)

    Therefore, if Apple remains Steve-Jobs-like obstinate in insisting that it is the glossy way or the highway, then there could be temptations for matte-Apple users to be FORCED to move back to Microsoft, if Windows 7 lives up to its hype.

    When I moved from Windows to Mac, I vowed I would never again be beholden to one supplier, particularly Microsoft’s tactics of locking people in to Outlook by making it extraordinarily difficult to export email data out of .pst files. Consequently, all my email data now is in IMAP format, and my calendar and address book information is in the Cloud. I can now switch between operating systems at will.

    Look. I love OSX. But, as I’ve said, I value my eyesight more than my love of Apple Macs.

  128. 136 Scott
    July 6, 2009 at 4:49 am

    I don’t care what coating the Mac’s glossy screen has … after a few years the glossy screen must pick up some kind of scratches, or even dust and fingerprints. On a matte screen I can’t tell where my keyboard rubs are or dust is unless I go to a full screen single color, whereas the glossy screen shows defects like no tomorrow. I’ve never heard anyone complain about the image quality of a matte screen … in fact, when I got my first iBook in 1999, its matte screen was the best looking screen on campus. I would much prefer to buy a computer with a matte screen.

  129. July 7, 2009 at 3:05 am

    I’m an artist working in the Animation and Games industries; I’ve been using Microsoft PC my entire life as it has had the best balance between cost and performance. The ability to be mobile has put me on the hunt for a laptop and the new MacBooks seem to fit the bill quite nicely … save for that awful glossy screen. I’m perfectly willing to jump ship to Apple; but no matte screen is a dealbreaker.

  130. July 7, 2009 at 12:47 pm

    I don’t mind the glossy screen all that much …. except when working outdoors. In retrospect, I would have chosen the glossy screen anyway, but Apple should give the matte option to all their laptops. Let the consumer have as many choices as possible.

  131. 139 Richard
    July 7, 2009 at 2:53 pm

    Got to say that I am fully behind this push for Apple to bring back a matte screen option. I have a number of Microsoft Windows PC’s which I continue to work with all because they have matte screens. I tried a MacBook Pro with the glossy screen and took it back. If Apple brought out the matte screen option, I would not hesitate replacing what I have with Apple products – even having to pay a small extra premium. After all, if they can offer a matte, anti-glare screen for the 17 inch MacBook Pro, why not give me, the consumer, the choice for the 13 and 15 inch.

    This lack of a matte screen is a real deal breaker for me – so many times I enter into the Apple store with the intention of buying and then after a quick play with whatever laptop is free I am quickly reminded why I will not buy a reflective screen.

    So it continues to be a waiting game …. patience is a virtue.

  132. July 7, 2009 at 2:57 pm

    The option of a glossy screen was a reasonable addition to Apple’s laptop line-up and probably an attempt to grab bystander attention in stores when lined up alongside glossy laptop Windows PCs from other vendors.

    Sadly the in-store experience of looking at bright photos on a glossy screen is not the same as watching something darker, especially when out and about where you have no control over the lighting in the room (and why should you have to change your room lighting for your laptop anyway?!).

    As a photographer I find working on shadow areas in images a complete no-go area on the glossy iMac.
    My MacBook Pro (a 2007 matte model) is connected to a Samsung 24″ matte screen as Apple have also extended their glossy obsession to their Cinema Displays.
    I would like to update my MacBook Pro to the latest model but will not do so until they offer a matte option.

    A matte option used to be available and has now been made available once more on the current 17″ MacBook Pro, a clear sign that they know that their professional user base will not accept the reflection plagued glossy screen.

    As they can offer it in the form of a different bezel on the 17″ model, Apple can clearly offer it on the others as well if they so choose, including the iMac. What they were thinking even making a glossy Cinema Display is beyond me as these are generally only used by Pro’s.

  133. 141 JeeBee
    July 7, 2009 at 3:20 pm

    I’m quite happy with glossy screens myself, but do think that a matte anti-glare option should be available for those people who want it, especially those who work in bright light environments (such as outside on a sunny day) where glare is a big worry.

  134. 142 Charles
    July 7, 2009 at 5:57 pm

    Have been holding off getting my new MacBook Pro since the announcement of the unibody’s due to their glossy screens. I will not buy a 15 inch MacBook Pro until the screen is offered in matte. Otherwise I would have bought two already. One for me and the wife. C’mon Apple!

  135. 143 WorX
    July 7, 2009 at 6:58 pm

    No more Apple displays or Macs with glossy screens for our University. Sorry, Apple, but out eyes and our productivity is first! That simple.

  136. 144 Terri
    July 7, 2009 at 7:53 pm

    I have had a chance to use both matte and glossy screens, and would still prefer a matte screen.

  137. 145 Robert K
    July 8, 2009 at 1:55 am

    There is a type of glass called “Museum Glass”. It’s a trademarked name but it represents a class of glass that is non-reflective. It’s used for art so people can see the art without the reflections.

    This is the solution to all our problems – Apple gets the higher contrast and color screens that sell so well, as well as eliminating the bad part – the annoying reflections and glare of the current glossy screens.

    This type of Museum Glass costs more, but in bulk it shouldn’t be too much.

    It’s because Apple is using cheap glass that’s the problem.

  138. 146 Nick
    July 9, 2009 at 5:48 pm

    It still baffles me that Apple uses glass on its screens. It’s not like it improves picture quality to have a sheet of glass between you and the screen. Sure it makes it a little easier to clean and no one can poke the screen but it adds so much extra glare on top of a glossy screen, not to mention it adds weight and is possible to crack when dropped which leads to expensive repairs.

    I like to work across from a window as it provides a lot of great natural light which keeps me energized and I can look out the window. Now with my glossy screen I have to stare directly at my face all the time. It’s a freaking mirror and it drives me nuts. Plus when I type it shakes the screen a little, not a big deal except for the fact that the reflections on the screen move loads (because of the throw distance) and it is really distracting.

    There seems to be no ideal lighting condition to work with these glossy screens. Even in the dark I can see myself as the glossy screen lights up my face!

    Heck I would be happy if Apple at least removed the glass and just had a glossy screen – but I would be most happy with either a semi-gloss or matte screen.

  139. 147 Vincent K
    July 10, 2009 at 4:48 pm

    There’s no question that a matte screen is preferable for a laptop used in a generally uncontrollable lighting environment.

  140. July 11, 2009 at 11:18 pm

    Apple has become a fashion company. Utility and user friendliness are secondary to bling. I am so unhappy with my new and very expensive MacBook “Pro” with the glare screen, that I have ordered a new SONY, and plan to sell the glossy screen Mac. The glossy screen irritates me so much that I have been telling everyone, and we have decided to not permit further purchases of Apple products at our company.

  141. 149 David Brown
    July 12, 2009 at 2:00 am

    I purchased a laptop computer in order to use it in numerous locations. Rarely do I have the option to control the lighting. I have not found the glossy screens to be usable except in a nearly-completely dark room. With the desktop machines, I have the option of buying non-glossy monitors from other vendors, but also, a desktop machine is easier to use in a controlled environment, where glare can be less of an issue.

    I hope Apple resolves this before I need to purchase another laptop, since I will NOT be purchasing any computer that has a glossy screen.

    Honestly, I want to see what’s on my screen – not the reflection of my own face, or my shirt, or the people behind me.

  142. 150 Owen
    July 13, 2009 at 5:46 pm

    With glossy screens, if there’s light in the room, there is glare. In other words, there is always glare (because the computer screen generates light). You cannot simply tip the monitor up or down to avoid it.

    If I wanted to see myself, I’d find a mirror, not a computer monitor.

    Get real, Apple.

  143. 151 Peter T
    July 13, 2009 at 7:18 pm

    The problem is glare on glossy/glass computer screens causing eyestrain.

    Computer makers are locked in a situation that, although glossy screens are bad, their competitors’ computers look so much better with glossy displays than without them. They are not going back to anti-glare options – unless by government decree or massive lawsuits across the entire industry – a very expensive proposition.

    So, just like the dysfunctional but fancy looking “Mighty Mouse” (which is quickly replaced with something better like a LogicTech mouse), so again the responsibility of functionality in regards to use of the computer has fallen upon the user in the name of increased sales.

    Jonathan Ives has reportedly stated that Apple doesn’t have design focus groups. The reason for this is it injects too many customer requests which interfere with the design. What sets Apple apart from other device makers is its hardware design. It’s in extreme competition from other computer makers who try to beat it on that level, this includes HP (Compaq), which introduced the glossy displays first to attack the personal computer market – Apple’s chief market.

    We know Apple creates a high lust factor for their devices – the design of the hardware, combined with a flashy OS and software, is their primary selling angle. Apple bought the iTunes Visualizer, they also bought Coverflow, from third party developers and applied it to OS X. (Even OS X has a cool sounding name “X”)

    So what does the anti-glare screen loving crowd want? We want more anti-glare options, which has fallen out of the lust factor because of their dull looking screen. Well, unless people by large start getting sick of everything looking so shiny and lust over matte looking computers again, I doubt Apple or anyone is going to change things.

    In all the Apple Stores there are cameras, the customers are video taped and the actions of the people in the store are analyzed and studied much like rats in a maze in some psychological experiment. This is Apple’s marketing secret, which only a few people like myself know about. It’s done under the guise of security naturally, that’s local, but all the video feeds are also sent to a central facility based in Texas for the marketing department to view.

    Apple runs it’s stores just like any Las Vegas casino – they watch their customers to the point they can predict your behavior before you do. They know pretty much how you’re going to react based upon certain stimuli, they know the shopping experience is emotional and impulsive, that’s why the lust factor for Apple products and their prices, are so high. People naturally equate a higher price as a better product. Why else can Apple charge $30 for a USB charger that one can get nearly anywhere for $10?

    So Apple isn’t going to change their lust factor, unless the public in general, recorded by the video cameras, change their habits and quit swooning over the glassy displays, so a burnout will have to occur and anti-glare becomes the “in fashion” again. This could take years, and despite a small yet vocal crowd, myself included, will likely unable to change things in the short term.

    Now for a solution. Radtech and other companies have very nice anti-glare films that will make a glossy display anti-glare again. (I don’t receive any compensation from anyone) It’s easy to apply and reapply in case you need to clean it, in a few minutes.

    It would be best if Apple offered to apply the anti-glare film to their computers – it could be asked as an add-on feature and done in the store at the time of purchase.

    So for a additional $25 or so, Apple could apply the film. This way all their computers could be anti-glare, without Apple having to make two versions of each computer. If more and more people request this in Apple stores that would show up in the marketing research. If Apple receives more requests for the anti-glare films, more than the glossy alone, they may decide to switch completely over to matte screens, seeing how the trend has shifted away from glossy.

    I think we all want the glare to go away. People posting here believe the glare is not worth the benefits of glassy screens better color and contrast. I believe the only reason the 17″ MacBook Pro has a Build to Order anti-glare option is because Apple has huge backlog of these screens because the 17″ is just a too darn big portable computer for most – people usually get the 15″ or smaller.

    Now someone mentioned a better grade of reduced reflection glass – this also could be in the works. I don’t know if Apple will pay those prices, but they could set themselves to a higher standard that the rest of the glossy screen computer providers by reducing the glare.

    I would advise everyone who wants to eliminate the glare to bug the $%&amp!! out of Apple about it. Mention the glare, the glare, the glare!

    This way Apple will investigate options, they might even come up with a new technology or buy the rights to one. Keep the glassy screens, but eliminate the glare.

    Glare is the problem, not the glassy screens. Fighting to get matte back is a lost cause- Apple got rid of matte screens because of their need to create a lust factor.

    Instead, complain about the glare!

  144. 152 macmatte
    July 13, 2009 at 11:42 pm

    I want to address a very common jibe made against the matte supporters camp.

    The jibe goes something like this: In spite of the online polls showing 40%+ of Mac users preferring matte, the argument is that these polls must obviously be skewed, and thus not truly representative of the real Mac user population. The inference is that actually very few Mac users want matte. Why this dismissal of the online poll results? Because – it is reasoned – Apple has access to the perfect poll data, namely their own sales figures. The assumption is that Apple’s own sales figures indicated that matte sales were so low that Apple could afford, sales-wise, to stop offering the matte screen for Macs.

    This jibe is an assumption. Remember, Apple never said that. The glossy people just assume that.

    I’ll explain why the jibe is based on a false assumption.

    If we were talking about any other computer manufacturer, the assumption would be plausible and logical. But because we’re talking here about Apple, the assumption fails to take one thing into account – Apple’s my-way-the-only-way track record. Numerous times in the past, Apple will just decide to do something that it sees as right – regardless of what everyone thinks. This my-way-the-only-way attitude is baked into the DNA of a company that Steve Jobs built, and has Steve still holding the steering wheel. Irrespective of whether Apple is a public listed company, theoretically answerable to shareholders, Apple still proceeds on the basis that Apple knows what’s best for its customers, and the customers just follow.

    It is completely within Apple’s persona just to go against what its customers want – if Apple believes that the future is different. The prime examples are the removal of floppy disk drives from the iMac, and the (temporary) removal of the Firewire port from MacBooks.

    Therefore, the pro-glossy camp’s assumption – i.e. that Apple’s sales figures indicated low demand for matte – cannot be swallowed whole, unless those glossy-supporters can also prove that this is not another one of a string of many examples of Apple’s my-way-the-only-way tendency.

    Remember, Apple’s DNA as a pioneer in the computing industry means it has a long-term track record of being confident/cocky enough to go against its customers, even before the rest of the computing community realised it was the right way. Most times, Apple is right. Let’s admit that. Actually, let’s celebrate that. This attitude is what makes Apple great. It gives it the flair and inventiveness to bring us never-before-seen design. We love it.

    Except when Apple make a mistake.

    SOMETIMES APPLE IS WRONG, e.g. Firewire, Mighty Mouse.

    (Controversially, e.g. non-user-replaceable batteries in iPods, iPhone, and MacBook Pro notebook computers.)

    Therefore, when pro-glossy proponents assume (without evidence) that Apple removed the matte screen because their internal sales data showed few people want matte screens – surely, if that were true, then at least some of the polls would reflect that? But none of them do. The fact is, all the more than sixteen online polls indicate a large number, around 40% or more, want matte screens. Instead, the poll data suggests that this is actually a case where Apple is acting according to its track record – just being Steve-Jobs-like – and doing something it sees fit, rather than listening to its customers’ needs.

    Apple, this is not like the Firewire, floppy drive, non-replaceable battery issues – where people eventually just get used to it, and, with the passing of time, people stop protesting. This matte issue is different, because it affects people’s eyesight. There will always be a percentage of the population – the polls indicate around 20% to 40% – whose eyes are affected by screen glare, often to the point of eyestrain and even migrane/migraine headaches. Those people (including Steve Jobs, Phil Schiller, Tim Cook and Jonathan Ive), who say they love glossy screens, are simply part of the 60% of the population whose eyes are unaffected by the reflections and glare from glossy screens.

    The need for matte screens is not a fad or a technological come-and-go trend.

    That is why the matte screen issue will not die away.

  145. 153 John
    July 15, 2009 at 10:21 am

    I don’t even have to read all the replies. I WANT THE MATTE SCREEN NOW!!

  146. July 15, 2009 at 4:11 pm

    I had to return the 24″ Apple Cinema Display LED because of the strain it put on my body. I bought an 8 core 2.66 GHz Mac Pro and the display. After ten days of use I couldn’t take the glossy display any more. I sit in a SteelCase leap ergonomic chair which is a great chair. The glossy LCD made this chair useless. After days of squinting, moving, and straining because of the glare it was time to go back.

    I actually tried moving it in different areas. It didn’t matter where it was at, I still got enough glare that it bothered my eyes.

    For being a professional monitor, Apple missed this one big time.

    As far as the laptops, Apple needs to at the very least add a matte option to the MacBook Pros. They can leave the MacBook alone because they are considered “consumer”, but the MacBook Pro is for the pros as it states. Many don’t work inside and work around a lot of elements. The glossy screens have become a joke. I think a lot of other companies are getting complaints as well. It’s time to at the very least bring the option back to pick one or the other.

  147. 155 Nir
    July 15, 2009 at 4:17 pm

    Totally agree with the above. Won’t buy a laptop without a matte screen. The 17 inch MacBook Pro is way to big and heavy for me.

  148. 156 Steve
    July 15, 2009 at 4:18 pm

    I work as an IT manager in the graphic arts field. I could never understand why Apple chose to make laptops with glossy screens since laptops are rarely used in controlled, consistent lighting environments. While the new laptops are nice, I will NEVER buy one with a glossy screen. In fact, I have disuaded 4 friends from buying the new Apple laptops, instead helping them find and purchase older Mac laptops with matte screens.

    I don’t buy the marketing BS that says photos look “better” or “richer” on glossy screens. I have over 10,000 hours of Photoshop retouching experience and I can tell you that a calibrated, matte Cinema Display looks better than a glossy screen. And I won’t even get into how hard it is to read fine type on a glossy screen while in a cafe.

  149. 157 Robert M
    July 15, 2009 at 4:20 pm

    Strong preference for matte screens, based on personal MacBook Pro with matte screen, and an office iMac with glossy screen.

    Matte screen option on new machines, please!

  150. 158 Matt F
    July 15, 2009 at 4:25 pm

    Go matte! I don’t mind glossy, but my wife can’t stand the glare and we are postponing buying her a new MacBook Pro 15″ until there is an anti-glare option.

    APPLE, you will be about $2,000 healthier if you adopt an anti-glare option on the 13″ and 15″ models.

  151. 159 Todd
    July 15, 2009 at 4:26 pm

    Yes, please bring back matte screens on the 15″ MacBook Pro. You can buy overlays to reduce glare, but nothing is as good as an actual matte screen to start with. I’ve been holding out on buying a new notebook until they bring back this option!

  152. July 15, 2009 at 4:31 pm

    Apple, PLEASE bring back matte displays. The glossy ones are great…unless you work in a well lit office. Then they suck at times.

  153. July 15, 2009 at 4:33 pm

    I too have not purchased a new Apple Cinema Display solely because of the glossy display.

  154. July 15, 2009 at 4:36 pm

    Bring back the matte!

  155. 163 KranzorZ
    July 15, 2009 at 4:39 pm

    When the new unibody MacBook Pro was released last October, I watched the keynote – ready to buy my first laptop, which I had put off for months waiting for the news from Apple. As a graphic designer, I was appalled at the notion of trying to design with glossy reflection blobs all over my screen. I’d tried the glossy screen out at the Apple store. How can I be visually accurate with so much crap all over the screen?

    When I heard the new model was glossy screens only, I scrambled to buy the previous model with the matte screen. Apple needs to work WITH the design profession that helped build their business in the first place, not against us.

  156. 164 James
    July 15, 2009 at 4:41 pm

    I have stopped buying all Apple products until they have the matte screen as an option.

  157. 165 ronaldo
    July 15, 2009 at 4:42 pm

    matte on the 15 inch please.

  158. 166 Joseph
    July 15, 2009 at 4:42 pm

    Apple, the only reason holding me back from buying your Cinema Display is the fact that it is glossy. It is absurd that the only option you have is a 30-inch and what is even more absurd is the price especially when you are on a student budget. Everyone who has posted here and many others that have not would be happy to see the return of a matte option. Thank you.

  159. 167 Mark Deadmond
    July 15, 2009 at 4:43 pm

    I have been a loyal Mac user since the mid 90’s, and the proud owner of every iMac model offered, up until the current one. I had purchased one of the 24″ aluminum ones about a year ago, but quickly returned it in favor of a refurbished 24″ white one, the last model that offered a matte screen. I assure you, I will not be purchasing another iMac in the future if I can’t get it with the matte display. I love my Mac’s, but cannot work on those glossy diplays.

  160. July 15, 2009 at 4:46 pm

    Bring back the matt. Please!!!!

  161. 169 Dan
    July 15, 2009 at 4:47 pm

    I really dislike glossy screens. I wanted a new 24″ iMac but couldn’t stand the way the display reflected all light in my room. I got a used matte display iMac on craigslist instead.

  162. July 15, 2009 at 4:51 pm

    This is truly the one thing that has been holding me back from purchasing a new machine. I go in the stores and look at my reflection and I can’t read the text… jeez even in the stores you can’t set up proper lighting to not make it look terrible? I ask the people who work there what you’re supposed to do about it, and they just say “yeah it is pretty bad, sorry.” My laptop is used as a laptop, it’s going to move. I can’t always put it away from light. These glossy screens are simply unusable for me. Please give matte as an options.

  163. July 15, 2009 at 4:53 pm

    As a professional who relies solely on correct color and apple products, there is no other option than having a matte display. Period.

  164. 172 rafael matos da silva
    July 15, 2009 at 4:55 pm

    We should not be paying more for matte screens. They should be optional at the purchase with no further costs for the buyer. Paying $50 more is silly!

    cheers

  165. July 15, 2009 at 4:56 pm

    I bought the previous generation matte-screen MacBook Pro when the new glossy generation came out, because I wanted a new notebook, but do not want a glossy screen. I’m likely to go back to an Ubuntu notebook, if I don’t have the option of a matte screen.

  166. 174 Richard
    July 15, 2009 at 4:57 pm

    The only thing stopping me from buying a new 15″ MacBook Pro is the glossy screen. I have tried them and really can’t cope with glare, especially with my preferred dark terminal windows. The rest of the machine is great.

    Until a matte version is released I’ll have to stick with the old matte-screen PowerBook I have borrowed from work (my own PowerBook is sadly no longer with us).

  167. July 15, 2009 at 5:03 pm

    No iMac for me until I can buy a matte display!

  168. 176 Jacek Majewski
    July 15, 2009 at 5:06 pm

    Bring back matte!!!

  169. 177 rez
    July 15, 2009 at 5:07 pm

    Please – bring back matte screens. I would even pay more for such option (but not $200).

  170. 178 James M.
    July 15, 2009 at 5:12 pm

    I will not get another Mac notebook without a matte screen. In the next 2 years I foresee purchasing another notebook and will likely go for a Lenovo if the MacBook Pro is still glossy only. And oh, I will not pay over $50 for a matte option. Apple should not even charge extra since it was not extra when I bought my Powerbook G4.

  171. July 15, 2009 at 5:12 pm

    I bought a 24″ iMac and had to return it because it was SO bright and glossy. My eyes were literally dying, I could hardly bear to have them open. I even tried downloading a special program which dimmed the glossy screen beyond the built-in dimming level, but it was not enough. Now I don’t know what to do because I really need a new computer. I don’t know if I should try a 20″ or what.

  172. 180 Martin Reeves
    July 15, 2009 at 5:14 pm

    The only thing stopping me from buying a new 15″ MacBook Pro is the glossy screen. Please provide matte as an option.

  173. July 15, 2009 at 5:15 pm

    My story goes like this. I had a 15″ matte MacBook Pro I got in summer 2008. This was later replaced by Apple with a Unibody model which, of course, had a glossy screen. At first I thought the glossy screen was great – which is partially true: the glossy panel itself has great colors and wide viewing angles, but the glass in front of it makes the screen not just a fingerprint magnet but a mirror.

    Couldn’t stand this so this summer I sold the glossy-screen computer and got myself a used, matte-screened Early 2008 model, which I had before and haven’t regretted my decision a second. If matte is not coming back, I have to hope this thing will last as long as needed, since I won’t switch to one of those MirrorBooks.

  174. 182 romigraf
    July 15, 2009 at 5:15 pm

    Bring back the MATTE Apple!!!

  175. 183 Lola
    July 15, 2009 at 5:22 pm

    We will be ordering/updating hardware for our in-house graphics group: 8 high-end workstations, 4 iMacs and 2 Xserves. Please dear Apple give us the BTO options we need. These Macs will have to last us about 5 years. Please offer no-glare!! We work 10 hours a day and need this choice.
    Lola

  176. 184 Andreas
    July 15, 2009 at 5:23 pm

    I will not buy any Mac with a glossy screen. I already told Apple that through their feedback page which is, I guess, a better option than leaving a reply on this website

    • 185 macmatte
      July 15, 2009 at 5:34 pm

      Blog editor’s comment:

      Actually, I think giving feedback directly to Apple has a different effect compared to placing a comment on this website. Remember, when you send a feedback email to Apple, it is potentially lost among thousands of emails on DIFFERENT TOPICS. There is no impact. Whereas, a website like the MacMatte site is specifically designed to compile and accumulate the pro-matte comments in order to make a visual impact. When submitting single comments to Apple, there is no unified voice. So, in my opinion, please do both: submit individual comments to Apple – but please also post a comment here on this website.

      Moreover, if you submit private feedback to Apple, the emails are hidden from the public. Thus, Phil Schiller can still make public statements like “All our customers love glossy screens” – but a website like this shows the other side.

      Why do only one, when you can do both?

  177. 186 melibach
    July 15, 2009 at 5:26 pm

    My husband (photographer and web designer) recently purchased a newer used Mac specifically because he wanted to avoid the glossy screen and wanted the 15″. I didn’t understand the big deal until a recent trip to the Apple store. Now, I get it. I will not buy a glossy screen Mac. The glare is horrible.

    I need to buy a laptop for school in the next month or two and will either buy a used Mac or (gasp) a Microsoft Windows PC. Too bad, the free iTouch deal Apple has for students right now is enticing, but the glossy screen is a dealbreaker.

  178. 188 Peter Kendall
    July 15, 2009 at 5:36 pm

    Please bring back the matte option. I will not buy a display that has a glossy screen on it when it comes to my professional work.

  179. 189 Stuart
    July 15, 2009 at 5:44 pm

    Bring back the matte option on the 15 inch MacBook Pro. I really miss it.

  180. 190 Ian
    July 15, 2009 at 5:44 pm

    The glossy screen is a big deal breaker for me as a designer. I need a screen to display color accurately and not over-saturated, and I can’t stand the glare from glossy screens. It doesn’t matter which way you turn them, you still get reflections. I can’t use a computer like that for production work and won’t buy another Mac until Apple offers the matte option again. Luckily, my current computer is a matte-screen MacBook Pro from early 2008 – the last model with a matte screen! I’d hate to switch to a Microsoft Windows PC when I need to replace this one, but if matte isn’t an option, Apple will probably lose me as a customer.

  181. 191 Paul Morris
    July 15, 2009 at 5:44 pm

    I bought a refurbished 15″ matte-screen MacBook Pro rather than the new unibody with glossy display. Apple should offer the option of glossy or matte displays on their laptops. I hope it will be an option by the time I’m ready for my next upgrade.

    I won’t buy one if it is not an option.

  182. 192 JVI
    July 15, 2009 at 5:46 pm

    Matte screen option FTW

  183. July 15, 2009 at 5:51 pm

    I am amazed I am even asking Apple for matte screens. Apple, are you guys losing touch with your pro users? We made you! How about some loyalty even if we have to pay extra for the matte screen. A very Microsoft Windows way of operating in my opinion – “damn the customers, take it or leave it” is a bad idea for any company, but for Apple to operate that way is shocking!

  184. 194 Mitch
    July 15, 2009 at 5:51 pm

    I have the 17 inch unibody MacBook Pro with the anti glare, matte option.

    I am very happy to not have a free mirror included with my notebook!

    I would enjoy using a smaller notebook for when I travel, but it’s just not option since the 17″ MacBook Pro is the only Apple notebook with anti-glare.

    A portable notebook that can’t be used outside seems pointless to me.

    Every notebook and iMac should have the matte option.

    The glare from Apple Mac glossy screens is straining and damaging the eyes of millions.

  185. 195 David M. Gow
    July 15, 2009 at 5:57 pm

    I simply can not purchase any computing device with a glossy screen.

    As Apple moves towards becoming a consumer electronics company, it has left the needs of professionals behind.

    While I find this quite sad, I have to move on and am currently exploring other computing alternatives because of the lack of matte screens on the current Apple Macs.

    It is unfortunate that Apple does not consider the professional market large enough to be worth accommodating.

    David.

  186. 196 Chris
    July 15, 2009 at 6:02 pm

    Never would I buy a glossy screen Mac. I visited our local CompUSA shortly before the company closed down and it was right at the transition of the white, matte-screen iMacs to the Silver and Black glossy-screen iMacs. I emailed to my hotmail account some graphics and photos so as to compare the white iMac’s matte screen and the new Silver and Black iMac glossy screen.

    I downloaded the attachments I emailed and viewed on both machines. After dodging the overhead lighting reflection on the glossy screen of the Silver and Black iMac, I noticed that the “color” of the face of the picture I sent seemed to drain away as if all their life’s blood was draining out of them. On the white iMac matte screen, there was virtually nil reflection of the overhead lighting and the person’s image relatively held its color no matter which way my viewpoint was nor which way I had adjusted the monitor angle.

    That sold me to the white matte-screen iMac 20″. Then when I heard Apple was dumping matte screen altogether, I hunted down a 24″ white iMac matte screen. I now use the 24″ in my business related work and have the 20″ matte-screen iMac as a back-up.

    Hearing the possibility that Apple may bring back the matte option does my body good. However, in the rumor they only talked about MacBook Pros. Nothing about iMacs. I guess I am still in the same boat. I love my matte screen, white iMac and it’s design. The silver and black are nice but not with the glossy screen. Apple will never get my money on a purchase for something like that. I have had my iMacs since 2006. I hope the quality Apple touts will prove to be true and that my iMacs last long enough for Apple to see the light and bring back the Built-to-order matte option (at least) for all its product line. And Apple, when I say “see the light”, I’m not referring to the blatant glare that is present on your glossy screens!

  187. July 15, 2009 at 6:09 pm

    I will not be purchasing a new Mac laptop until a non-glossy option is available, and I simply cannot afford the $2400 MacBook Pro 17″.

  188. 198 Alex Angelov
    July 15, 2009 at 6:10 pm

    I am a student at an art academy. We have nice bright classrooms with big windows.

    Tilting the glossy-screen display is not helpful most of the times. Adjusting it to a more vertical position makes the view more washed out and less contrasting whether the reflections are still present.

    On the other hand, if I push the lid back to gain more contrast, the reflections become unbearable.

    All this makes reading a text on the glossy screen tedious, and working with images close to impossible.

    Cheers,
    Alex

  189. July 15, 2009 at 6:12 pm

    Now that there’s a rumor Apple is bringing back matte displays, I will definitely wait to buy a new one. I hate the glossy display, but I love my MacBook Pro in all other ways!

  190. 200 Jim
    July 15, 2009 at 6:12 pm

    Like many, glossy screens are painful for my degenerative eye condition, and make focusing more difficult. I have a hard enough time focusing on the screen, even without the reflections that the glossy screen brings and the migraine headaches I’ve gotten as a result. I even avoid TV’s and displays with glossy bezels because it hurts my eyes.

    My family would buy a 24″ iMac, a laptop and a 24″ Cinema Display right now if they were all matte. I’d even be happy to pay an extra $50 for the privilege of not being in pain.

  191. 201 R Kirkman
    July 15, 2009 at 6:14 pm

    I won’t buy a Mac with a glossy screen. I’ve tried it in my studio and hated it. My studio configuration doesn’t allow for moving the position of my computer, and I am not willing to work in a darkened room. So, despite the fact that I’m sorely in need of a computer upgrade, I won’t be buying a glossy-screen Mac. I had hoped Apple would come out with a mid-size Mac tower (since a Mac Pro is overkill for me) and I would pair it with a 30 in matte display, but it doesn’t seem like that’s going to happen either.

  192. 202 Ernie
    July 15, 2009 at 6:19 pm

    Apple, please listen to your customers!

  193. 203 Mike
    July 15, 2009 at 6:20 pm

    As a photographer, I had to buy a used MacBook Pro in order to upgrade AND get a matte screen. Bring back the matte option!

  194. 204 Nick
    July 15, 2009 at 6:23 pm

    Just read the rumors today on AppleInsider that Apple is considering more matte options across its lineup. Hooray! I’ve been holding on to my white, matte-screen iMac because I just can’t tolerate the glassy screen of the aluminum iMacs. I’ve tried them in stores, and after about a half hour of trying to see through the glare, I’m left with a throbbing headache between my eyes that lasted for hours. Please, Apple, bring back matte screens on your iMacs.

  195. 205 Sean
    July 15, 2009 at 6:36 pm

    Dear Apple,

    Please bring back matte displays, I would like to purchase another Apple laptop when my 15″ 2.5 MacBook Pro eats it for good. But I WILL NOT PURCHASE A GLOSSY LAPTOP. ibuypower dot com makes a pretty decent laptop at fair prices, and they are pretty damn tempting.

    Sean

  196. 206 Stef Jaconelli
    July 15, 2009 at 6:42 pm

    I’m a photographer with a matte iMac and a matte Powerbook. I need to upgrade both, so I will be upgrading to Microsoft Windows PC’s with matte screens. Professionally I simply cannot use a glossy screen. The photographic and video industries have always championed Macs as their industry standards, but I don’t know a single Pro who has bought one of the gloss-screened Macs. Not one.

    Unless I get a better Apple matte option in the very very near future, I will be switching to Microsoft Windows PC’s – as much as I hate to do so.

  197. 207 Mike
    July 15, 2009 at 6:56 pm

    I have a glossy Macbook Pro at work. The reflections are extremely distracting and a source of fatigue. I am considering offering to personally pay $200 to have the glossy screen replaced with a matte one by an aftermarket vendor. If it was my personal machine I would do it in a heartbeat but I have to contend with the IT department, (Apple warranty questions, no accounting mechanism for employees to personally put money toward a capital item etc.,) when dealing with a company computer.

    I am holding off on upgrading the Macs at home until matte screen options are available.
    Apple really dropped the ball on this one. The all-black glossy screen looks sharp and stylish from a distance but it is a blatant case of elevating form above function, (a pitfall that Apple has fallen into in the past with mice). To put it bluntly this approach is bad engineering. I have always considered Apple to have better engineered machines than its competitors but this is emphatically not the case for their current generation of screens.

    It was a bad marketing decision for Apple to go with glossy only. The lack of a matte screen option (for which many professional users would be willing to pay a premium) is undoubtedly costing Apple sales.

  198. July 15, 2009 at 7:01 pm

    We have been using older, matte-screen iMacs and iBooks exclusively in our editorial office for the past few years – waiting to get them replaced once Apple offers a Matte option. This is starting to get both sub-optimal for me and expensive for Apple as the logic board of my old iMac G5 has been replaced the 3rd time already under warranty. Fortunately I live in a country with extended warranty by law… and a country that’s watching it’s worker’s health: in Austria glossy displays are prohibited by law in the workspace.

    Should there be no option available in the future for non-glossy iMacs our office will likely do what they did for recent added seats – get a cheap MiniMac and an affordable Acer LCD which is both big and matte – and the combo is less than a glossy reflective iMac plus the Acer monitor over here carries 3 years full warranty.

  199. 209 BJ
    July 15, 2009 at 7:14 pm

    The monitor screen is such an important part of a computer to me that I have not purchased an Apple Computer since they started making all shiny screens – and I buy new computers frequently. Glossy screens are a joke to me and I have never understood the trend, other than people thinking they look fancier in a store. I personally think they look cheaper and the reflection is very annoying. The screen is a very important element of a computer to me. I hope Apple starts offering matte screens again.

  200. 210 Julien
    July 15, 2009 at 7:16 pm

    I currently have a MacBook Pro with a matte screen, and will be in the market for a new one soon. One thing I was dreading was the fact that a new MacBook Pro would not have a matte screen. Having seen both matte and glossy Apple screens, nothing compares with matte. Matte provides a much more pleasant computing experience and allows me to work with my photo and video work without any hassles.

  201. 211 Si
    July 15, 2009 at 7:33 pm

    I use a MacBook Pro split between our architecture studios and travel. Our studios are well lit via large floor to ceiling windows, and an abundance of skylights. One of our colleagues ‘upgraded’ his MacBook Pro to a unibody model – of course with a glossy screen as there is no matte alternative on a 15″ MacBook Pro. It’s absolutely redundant in our studios – all one can view is one’s own reflection in the screen … On the road it is even worse, trying to win over clients by showing them images on the glossy screen … We use Mac Pro desktops. We are more than happy with our matte-screen Apple setup …

    However NONE IN OUR COMPANY WILL BUY ANOTHER GLOSSY SCREENED LAPTOP. IT IS ABSOLUTELY USELESS IN OUR WORK ENVIRONMENT/FOR TRAVEL/PRESENTATIONS TO CLIENTS IN THIER OWN ENVIRONMENTS. WHY SPEND 1.5-2k on unusable hardware?

    APPLE, GIVE CONSUMERS THE OPTION TO CHOOSE A MATTE SCREEN WHEN SPENDING THOUSANDS OF POUNDS ON OUR HARDWARE – NONE IN OUR COMPANY WILL BUY ANOTHER GLOSSY SCREENED LAPTOP. WE CAN NOT WORK EFFICIENTLY WITH HIGH GLOSS SCREENS. WE DO NOT WANT TO BE FORCED TO ‘UPGRADE’ TO THE CUMBERSOME 17″ MacBook Pro with an antiglare, matte option

    Unfortunately we have little alternative but to put off upgrading our machines, or seek a rival competitor, regardless of the operating system … (At least Windows 7 is looking a damn sight better than Vista) :(

    SNOW LEOPARD WITH GLOSS SCREENS or Windows 7 with matte screens …. so far it’s looking like Microsoft Windows 7 with matte …

    COME ON, APPLE, SORT IT OUT.

    —————————-
    15″ MacBook Pro Late 2008 (last MATTE SCREEN MacBook Pro)
    8 core Mac Pro
    32gb iPhone 3GS

  202. 212 Brian
    July 15, 2009 at 8:08 pm

    The last thing I want to see – when trying to write a paper, construct a website, edit video, or process photographs – is my own face. If I wanted that I’d buy a mirror.

    Apple, please offer your whole line (but especially all MacBook Pros) with matte screens. I would have already bought a 13″ if it were offered with a matte option.

    Mac Pro 3,1 (8 core, Early 2008)
    iPhone 3GS (32GB)

  203. 213 Tom the Kiwi
    July 15, 2009 at 8:11 pm

    I’m really glad someone started this post. I think everyone has already said everything I wanted to say and I have already e-mailed Apple twice about this. Apple, you really let the pro community down. I really hope Apple follows through and offers the matte screen again. Just wanted to add my support to this forum.

    Cheers

    Tom

    • 214 macmatte
      July 15, 2009 at 8:21 pm

      Blog Editor’s comment:

      There’s benefit in saying it, even though it’s been said before. There is impact in numbers. Also, Apple needs to hear – not just the arguments for bringing back matte – but also the stories of real people whose work and use of computers have been inconvenienced by Apple’s decision to remove matte screens from iMacs, MacBook Pros and Cinema Displays. Adding another story or anecdote to this site is always valuable, and appreciated. When people like Tim Cook say that Apple is not in business to serve the needs of all their customers (he made that comment in relation to netbooks), Tim needs to hear the actual real-life stories of how corporate decisions like that affect actual users.

      Actually, the lack of matte in the Cinema Display is not so problematic because we can always buy matte external monitors from Dell and other of Apple’s competitors, but when iMacs and MacBook Pros lose the matte option – and we love OSX – we have nowhere to turn to.

      According to reports, the TechRestore service does not seem a totally palatable option since – according to the MacWorld review – it damages the MacBook ever so slightly. Seriously, who wants their MacBook Pro, worth a few thousand dollars, damaged – even if it is ever so slightly, just to get a matte screen that Apple should be providing to meet the needs of their customers.

      Also, the PhotoDon matte films likewise are not a fully agreeable option. Reports indicate it is difficult to apply the film to the computer while avoiding entrapped bubbles and dust, thus making your beautiful Mac into an eyesore. Moreover, some reports suggest that the PhotoDon films degrade the resolution of the screens, and can affect the color accuracy.

  204. 215 Allen
    July 15, 2009 at 8:27 pm

    I’ve been holding out for a long time from buying a new Mac. I’m on an ancient G4 Powerbook 1.33ghz. My eyes can not tolerate the reflections on the glassy gloss screens currently offered. I use my Powerbook for work and personal purposes. When I’m at work, I’m either in an bright office or outdoors. I can not control the lighting, thus reflections would be a constant battle. The 17 inch MacBook Pro – the only model to offer an anti-glare matte screen – is not an option for me as it’s to big to travel with.

    Please bring the matte screen option back.

  205. 216 Marc in Chicago
    July 15, 2009 at 8:30 pm

    I wish Apple had a matte 13″ MacBook Pro!

  206. 217 Moof
    July 15, 2009 at 8:33 pm

    I prefer matte.

  207. 218 Hans Wollner
    July 15, 2009 at 8:39 pm

    Apple, please give us the option to choose matte displays!

  208. 219 Rick
    July 15, 2009 at 8:40 pm

    I’ve got an older 15″ Macbook Pro with a matte screen, and I love it … and need another one. But there’s absolutely no way that I’m going to get a new one unless I can get a matte screen on that also, without having to buy a 17″ model that’s too large to be practical for me. I’ve steered a few friends away from Macs for this very reason – they can easily get Microsoft Windows PC’s with matte screens, and have done so.

  209. 220 Dave
    July 15, 2009 at 8:47 pm

    If I want to look at myself I will buy a mirror, but not a glossy display Mac. Matte or nothing.

  210. 221 Grant
    July 15, 2009 at 8:53 pm

    Similar to Rick above, I have a Early 2007 Macbook Pro with the matte screen. Although sorely tempted to grab a new MacBook Pro 13″, the main thing that holds me back is the glossy screen. So at this point, I intend holding onto the older, matte-screen mac until I absolutely have to upgrade.

    i.e. by not having a matte option, Apple has missed out on a sale, as I probably would have upgraded on a 2-3 year cycle rather than a 4-5 year cycle that I will probably hold out till now.

  211. 222 bruno
    July 15, 2009 at 8:53 pm

    I have skipped the unibody Macs entirely due to the lack of matte screens. Much as I admire the design and need the extra speed, I cannot part with my trusty 15” 2.16 GHz MacBook Pro if there is not at least an anti-reflective option. If glasses can be treated to reduce glare, surely Apple can do the same to the glass component of its screens. Make it happen, Apple, and you will have another sale.

    A Chilean customer.

  212. 223 David K
    July 15, 2009 at 8:54 pm

    I bought a refurbished white iMac over a year ago because all the new ones had glossy screens. I’d like to get a 15″ MacBook Pro, but won’t do so until there is a matte option. Same thing with a new iMac.

  213. 224 Valentin
    July 15, 2009 at 8:59 pm

    Hi!
    I’m about to buy a MacBook Pro 13″ to replace my over 6 year old Powerbook 12″ … The Powerbook still works well, but, you know, some software programs I will need in the near future do not work on it. The only thing that’s holding me back is the glossy screen actually. I can live with the integrated graphics chip and SD card slot instead of ExpressCard, and a USB2 instead of USB3, and Firewire 800 instead of 3200 (thinking about the future ;-) … I don’t need them :P..).

    There is no way I will buy a glossy MacBook! I have come to the point of looking at Lenovo Notebooks with Linux … But I want Mac OS! So please give me some anti-glossy screen!
    I need the “Pro” MacBook for working several hours a day and my eyes are a lot more relaxed on a matte screen. Sadly a matte external monitor is not always an option for me on the move. So please, Apple, give me a matte option and I will buy it, and yes, if you insist I will happily pay the $50 upgrade for this matte option, even if there should not be any price difference.

    Best regards,
    Valentin

  214. July 15, 2009 at 9:04 pm

    As a graphic artist, matte screens are essential. I need to know that what I’m seeing is what will be printed. I realize matte screens are available in the 17″ MacBook Pro model but to me a laptop should be portable. I have a 15″ MacBook Pro at the moment but would love to downsize to the new 13″ – but that gloss is keeping me from taking the plunge! Mattes for everybody please!

  215. 226 Christian
    July 15, 2009 at 9:05 pm

    Please bring back the matte screens! I have a hard time matching colors with the glossy screens!

  216. 227 Louis
    July 15, 2009 at 9:06 pm

    Oh please Lord let it be true!!! Apple Insider are reporting a change of heart may be imminent from:

    http://www.appleinsider.com/articles/09/07/15/apple_may_extend_antiglare_display_option_to_more_macs.html

    Go on Apple … give us matte lovers the option!

  217. 228 Anders Langaard
    July 15, 2009 at 9:08 pm

    +1 for matte!

  218. 229 Jimbo
    July 15, 2009 at 9:15 pm

    I want a portable Mac to accompany my desktop Mac Pro. The rumor of Apple bringing back matte screens is finally some news that I can pull the trigger with full satisfaction that I’m getting all I want in a portable. What possessed Apple to think gloss was suitable for a laptop on the go? Sure you can put you hand over the iPhone or tilt it away from full sunlight, but not a Mac. Also i want with a 24″ Lacie display for the Pro, primarily because of Apple’s fetish for gloss.

    Simply put … Apple are losing business and complete satisfaction from professionals and users in the know. Apple, like any business, has ultimately got to make money, and in the long run they are alienating their long established and committed user base by not offering the matte option. Therefore, it makes sense, if this rumor becomes reality, that Apple is interested in continuing to secure its business.

    Come on, Apple, by meeting the demanding needs of the professional, you’ll easily meet those of the consumer. That’s what had defined Apple, not the reverse of recent years. A Mac is not an iPod, certainly since only the polycarb is now designated consumer level.

  219. 230 Roman
    July 15, 2009 at 9:17 pm

    My first Mac was a Macbook Pro with matte screen. Later on I had to work on a glossy screen iMac and absolutely can`t stand it. I`ve got several issues with glossy screen:

    – eye strain is very high with glossy screen … you can more or less blend out the reflections in your mind but the eye still constantly refocuses between the content and the reflection. Working 9 hours a day on a Mac with glossy screen can really be a pain!

    – I work on graphics and photos all day long … they look great on a matte screen but O dear what is that on the glossy screen? Is this crap really what I came up with? Glossy screens are great for consumers because everything looks great, but not for professionals who like things the way they are.

    – reflections … my ego probably isn’t big enough to see myself all the time

    I was keen on spending more money to get more processing power but till the matte option is coming back I’m holding off too. I don’t care how my MacBook looks or if Apple saves a couple of bucks with leaving out the anti-glare finish, but the MacBook Pro is a tool for professionals (or I thought this would be the case) so, Apple, please bring back the matte finish. Hell, I even would spend the money to get it as an option (god I loved it back then when matte was standard).

  220. 231 Mike
    July 15, 2009 at 9:30 pm

    I am a long time Apple user (20+ years). I upgraded from my Powerbook G4 to a 15″ MacBook Pro in January. I had never had a glossy screen but was left no option by Apple. I have tried and tried to “get used to” the glossy screen to no avail. It gives me significant eye strain and headaches. I have ordered a matte screen cover to hopefully do away with this terrible problem. I am very unhappy with Apple and will certainly never buy another computer from Apple with a glossy screen! I am a small business owner and will not buy glossy screens for my business – they are unhealthy.

  221. 232 Mark S
    July 15, 2009 at 9:46 pm

    The problem is glare and reflections on glass displays. Matte screens don’t have that problem, but look dull and faded next to glassy screens.

    There is anti-reflective glass- it costs a bit more than the cheap reflective glass, but cancels out 99% of the glare and reflections.

    What’s good about it is it looks just like regular glass, so the contrast, clarity and color of glass still remains.

    Why Apple uses cheap reflective glass when they could use the better glass is beyond me- trying to increase their profit margins I assume.

    I calculate it would add about $60 per machine to the price for this type of quality glass.

    Lots of suppliers available and volume purchases would kick down the price in this rough economy.

    # American Computer Optics, Inc. (www.acoinc.net)
    # Eyes Off (www.eyesoff.com)
    # Field Optics (www.fieldoptics.com)
    # Hydrophobics (www.hydrophobics.com)
    # Plasma Guard (www.plasmaguard.com)
    # Port Window Glass (www.portwindowglass.com)
    # UV Filtering Glass (www.uvfilteringglass.com)
    # Water White Glass (www.waterwhiteglass.com)

    Apple can do it if they want too.

  222. July 15, 2009 at 9:49 pm

    I’m a professional photographer who spends a lot of time looking at screens, and I can’t believe Apple doesn’t offer a matte option on the whole MacBook Pro line.

    When I last bought a new laptop in 2006, I foolishly got the glossy screen option because Apple said it was great for photos. Well, it’s not. If there is a window or other light source behind you, it is VERY distracting and hard to focus on the image, unless you turn the brightness way up, which ruins the calibration of your screen!

    And my screen is much less glossy than the new unibody screens. I want to upgrade but I’m waiting in case the matte option comes to the 13″ and 15″ MacBook Pro. Firewire 800 came back to the 13″ MacBook Pro so maybe there is hope. I’ll hold onto my cash in the mean time.

    I do more serious editing using a 23″ Cinema Display, but even that has gone gloss now. What were Apple thinking?? I’d happily give Apple the money if they had a matte 24″ screen. Apple is forcing me to spend twice as much to buy an Eizo screen, or buy a used 23″ matte Apple display.

    Grr.

  223. 234 Peter Moss
    July 15, 2009 at 10:02 pm

    I was about to buy the old white 24″ iMac back in August 2007, when I decided to wait for the new iteration. Bad decision – the next generation of aluminum iMacs only came with glossy screen. When I tried the new aluminum iMac in the store, I just couldn’t get used to the high gloss with all the reflections in dark areas and all the glare from background lighting. I tried using one at a friend’s place – same problem. I don’t see how anyone can use the glossy screens without straining to see “through” the reflections, or how could someone realistically check for screen uniformity or accurate color brightness with all the reflections on a glossy screen?

    I decided to forgo buying an iMac because of the glossy screen. If Apple decides to re-instate the matte option, I will definitely consider switching. There’s a reason why CRT monitors went from bare screen to anti-glare.

    Matte is such a simple option to offer. Apple, please give us back the matte. It’s important to many of us … you could say it matt-ers.

  224. 235 Jim
    July 15, 2009 at 10:41 pm

    I currently own a 2007 15″ Macbook Pro, a Mac Mini, and a Mac Pro (2.8 GHz Octo). I have told Apple before via their Macbook Pro feedback link that I will NOT buy another Macbook Pro unless the matte option is returned. I will be replacing my current MacBook Pro next February, and if the matte option isn’t available at that time I will simply go back to Microsoft Windows 7 on a Lenovo Thinkpad. I sincerely hope today’s rumors regarding the return of the matte option are true, I would love to get a Unibody MacBook Pro with mobile Nehalem processor and matte screen next February. Bring it back Apple!

  225. July 15, 2009 at 10:46 pm

    I tried to make the glossy work, but my eyes could not deal with the strain caused by the glare. Let us hope that Apple will give us a matte glass preference and not just strip off the glass and charge us $50 for less product. If CRTs can offer a matte finish on their glass so can Apple. Unless Apple decides to offer a matte glass option, I will no longer be able to recommend Macs to family, friends, and business associates. As for me, my next computer will be a hackintosh unless or until Apple offers a viable matte glass option.

  226. 237 David
    July 15, 2009 at 10:53 pm

    I have been an Apple customer since 2001 and have bought various Macs over the years – Mac Mini, iMac 24″, MacBook, MacBook Pro 15″, MacBook Pro 17″

    The glossy iMac 24″ is unusable for software development, reading text all day on a glossy screen causes me considerable eye strain.

    I sold the glossy iMac and bought the last MacBook Pro 17″ with the matte display. It is a fantastic display and I still have that machine.

    Normally I buy a new machine each year, but since Apple went gloss crazy, I have no real choices (since I already have a MacBook Pro 17″).

    By the way, the Apple Cinema Displays are awful … it is not just Apple, but it is an industry disgrace that we do not have super-high DPI screens … LCD technology has done nothing much in the last 5 years. What’s the point of having a 30″ display if the DPI is so rubbish that you cant even read 8pt text on it!!! I would much rather have a 15″ display with 200dpi than the current 30″ on offer.

  227. 238 Mario
    July 15, 2009 at 10:59 pm

    I prefer matte screens, but I don’t like how the matte option looks like on the 17” MacBook Pro. The aluminum bezel just doesn’t fit into the rest of the MacBook theme and looks completely discontinuous and, dare I say, ugly. The black plastic hinge cover spoils it. The previous generation looked so much better put together.

    I hope Apple manages to recover from this, or else they will lose a lot of customers.

  228. 239 Jeff R
    July 15, 2009 at 11:21 pm

    I’m glad I still have my matte Apple 22″ Cinema Display (purchased over 8 years ago and still works great), because I really didn’t care for the glossy screens I saw on some recent Macs.

  229. 240 Lachlan
    July 16, 2009 at 12:36 am

    Likewise I have a matte Cinema Display hooked up to my glossy iMac. In the afternoons, the matte display is the only monitor I can see anything on. At times the glossy iMac is like a mirror. (Fine if you like looking at yourself all day, but I prefer to do my work!)

    Bring back the matte!

    Cheers.

  230. 241 Rox
    July 16, 2009 at 12:42 am

    More than “will not buy” a glossy, in fact I am not buying. Not a future tense, but present. I want to replace my 15″ MacBook Pro with a unibody one, but I’ll wait until they offer the matte option. Also, to be honest, it’s the biggest (in fact, only) warning I give to all people interested in a new Mac … Make sure you could live with glossy, because I can’t. Guess what, I have 2 laptops and 3 LCD display, all of them are matte. This didn’t happen by accident … I don’t care what Apple think about – I’m the one sitting behind the monitor 12 hours a day.

  231. 242 Don
    July 16, 2009 at 12:57 am

    It’s unfathomable that Apple has stopped offering matte displays. The display is the window into your computer experience. You just can’t mess with that. There are plenty of people who will never go for a glossy display because of the glare and hard reflections. My main use for my Macs is not to watch movies or viewing photos. The decision to offer glossy displays only, surely has made Apple lose any new business from me. I decided to keep my 2.4GHZ MacBook Pro for longer and I just bought a couple of extra used 23″ matte Cinema Displays.

    What I really want, however, is higher resolution displays in general. If you can put 1920×1200 in a 17″ display, surely someone can make higher resolution 20″, 24″ and 30″ displays.

  232. 243 Dave B
    July 16, 2009 at 12:59 am

    The glossy screens on the 24″ LCDs have been the reason my work has stopped purchasing Apple Displays. In Graphic Design a glossy screen is just not compatible. My work used to purchase an Apple Display with every Mac Pro. Now we don’t. Apple’s definitely losing business over this.

  233. 244 LexNeedham
    July 16, 2009 at 1:39 am

    I agree with Mario. Just give us a matte screen with a black bezel. Simple (and I’m waiting for this before buying a MacBook Pro).

  234. July 16, 2009 at 1:46 am

    I completely agree with everything you say. Matte screens are for serious users who need to get work done, at this point my 23 inch Apple matte screen is awesome and I’d hate to eventually in the future replace it with a glossy screen because it would conflict with workflow and choosing colours.

    Crossing my fingers for the matte screen to return to Apple.

    aleX

  235. 246 WT21
    July 16, 2009 at 2:01 am

    My 20″ C2D 2.16 iMac logic board is on the fritz (a known iMac issue), but I am spending tons of money to bandage it, and possibly repair it, because I WILL NOT buy a glossy screen. I am prone to headaches (literally), and that glossy screen will do me in for sure.

    Apple — you’ve got to bring back Matte, or make it an option.

  236. 247 Eric
    July 16, 2009 at 2:29 am

    Having used Macs since the very beginning, and since I have owned 7 different Mac machines, I can honestly say that the most enjoyable to use have been my Duo 230, G5 iMac and my wife’s MacBook Pro – all with matte screens.

    I do amateur photo work and find my aging eyes much less strained with a matte screen than on my son’s unibody, glossy-screen MacBook Pro. On that glossy machine, photo viewing, let alone any basic editing, is entirely useless in any environment other than a dark room. Even then, the higher perceived contrast with the gloss screen produces a false result with the photo that is printed.

    I also professionaly use my Mac for 3D image reconstruction of medical images, and the gloss screen is unacceptable. Has anyone ever been to a radiology suite and seen glossy screens? And these reading rooms are in pitch black surrounds! All the screens are matte!!

    Wake up Apple and smell the money you are losing by not offering a matte option on pro machines and on the iMac (a pro machine in its own right).

    My G5 iMac just died a premature death as I waited for a new iMac with a matte screen. Now I don’t know what I’m going to do since the current Aluminum iMac has no matte option at this moment. I will NOT buy a 24 inch glossy screen to accompany a new MacBook Pro, but I need the large screen realestate. Maybe a non-Apple product? Hum … just maybe. Kachink kachink Apple. All that money going south in that great sucking sound.

  237. 248 Jay Smith
    July 16, 2009 at 3:00 am

    I was about to buy a MacBook Pro a few months ago, but found that I couldn’t afford the 17″ model. Since the 17″ version was the only one with matte options, I didn’t have any options.

  238. 249 Dave O
    July 16, 2009 at 3:31 am

    I was looking to switch from PC to Mac but until they have a matte screen option I will NOT buy a MAC. I use my rig for work in all sorts of places and it is crazy for Apple to think that the shiny screen works in real life situations.

  239. 250 David S.
    July 16, 2009 at 3:41 am

    A glossy screen is a deal breaker for me. As a consultant, I use my machine in several different work environments per week, most of which have overhead fluorescent lighting. I’ve been putting off getting a new MacBook Pro for a while, and even replaced the logic board on my current matte-screen 15″ MacBook Pro to try to extend it, rather than have to buy a new one with the dreaded glossy display. Apple’s test marketing of trendy hipsters does not trump my ergonomic health, and the 17″ MacBook Pro isn’t portable enough for me. Hopefully today’s rumors about Apple considering bringing back the matte screen are true. I’ll be the first in line at the Apple Store the day they come out.

    David

  240. July 16, 2009 at 4:17 am

    As a 3D visualizer for Architects, most of my images end up being printed. The 24″ LED Cinema Display would be perfect for my needs if only it were a matte display. I require matte monitors because matte monitors more closely approximate how a final printed image will appear. Because glossy screens artificially boost contrast and color richness, I end up producing images that only look good on my monitor – but when my images are printed or viewed by someone else, the colours are all messed up. I consider colour the most important part of my work, and this is the main thing holding me back from buying glossy Apple displays in future. Also, glare and reflections can be quite distracting on glossy screens, although this is mostly a problem with greys and blacks.

  241. 252 Doug
    July 16, 2009 at 5:47 am

    Earlier this year my wife bought a superseded 15″ MacBook Pro to avoid the glossy screen – one of the last three in the store. I would like a unibody MacBook Pro, but not with glossy screen. I’ll stick to my G5 desktop and perhaps pick up a matte-screen model secondhand. In the meantime I pry her matte MacBook Pro out of her hands when I need to be away from my desk.

    Come on, Apple, stop ignoring those customers who clearly can’t stand the glossy screens. Rectify this mistake by offering a choice.

    Doug

  242. 253 SWJenner
    July 16, 2009 at 6:07 am

    I spent more than 35 years working in data processing, from a humble computer operator in the 1970’s to an IT manager, after which I retired due to ill-health. Throughout that period, the main request from operators and data entry clerks etc. was for some form of glare reduction for the CRTs that were the only available input devices for most of that time. We tried anti-glare polarising film for the windows behind the clerks, we tried venetian blinds … We had polarising glass screens that hung onto the front of the CRTs, we had a sort of nylon mesh device that worked in the same way. This applied to the majority of users too!

    Then, in the late 90’s, we started to get the first LCD screens, like the ones from IBM, 14 or 15 inches, I think … They were a beautiful thing, everybody loved them, even at £800!

    Less than ten years later, Sony started to produce their glossy screen laptops, and I remember seeing them in a computer store and thinking that they must be absolutely mad. They were reintroducing what had been a completely unavoidable problem with CRTs for no other reason than marketing glitter?

    Fortunately, when I finally bought myself an Apple machine, I inadvertantly bought the last matte 15 inch MacBook Pro in June 2008 from what was then a choice. I say inadvertantly, because I had debated for a few years about whether I needed a laptop or not, and when I finally jumped, I did not realise that this was the last matte-screen model that Apple were to make.

    Now, I am thinking of replacing my desktop PC, and would love to get an Apple, but my choices are REALLY limited. I have to choose either a Mac Mini and suffer the inconvenience of the thing grinding to halt when more than three applications are opened, or a MacPro, which is brilliant, but far more power than I really need. Funnily enough, I went to an Apple store yesterday and tested the Mac Mini to see how soon (according to my theory) it would take to crap out, and it was indeed not long.

    So … Apple … We either need a midrange desktop (without a matte screen) or we need an anti-glare option on your otherwise excellent iMac, and we need it NOW!

    PS If you want me to upgrade my laptop for another Mac at some point in the future, you need to offer a matte choice on those too!

  243. July 16, 2009 at 6:42 am

    Back when our CRT displays had to be made of glass, reducing the glare was a real issue. The better CRTs had “thin film coating” to reduce the glare by way of destructive interference, similar to what is found on camera lenses. Anti-glare filters hung from the top of monitors in offices across the world. Now that we have plastic screens, why oh why would you make them shiny and glary? It’s nuts, it’s just nuts!

    I assume Apple is simply following the fashionable shiny objects trend. I hate to see the Apple I love become more about style and less about substance.

    I won’t buy anything with a shiny screen. Here’s hoping my Early 2008 15″ MacBook Pro has the longevity to weather the current storm of fashion that has gripped Apple.

    David.

  244. 255 Joe J
    July 16, 2009 at 6:44 am

    Glossy is horrible. Bring back matte on all models!

  245. 256 Myra
    July 16, 2009 at 8:11 am

    Gloss should be only used to put on womens’ lips.

  246. July 16, 2009 at 8:54 am

    Just bought a Dell Vostro 1720 due to its matte anti-glare display. Can’t stand glossy screens. Would have bought a 13″ or 15″ MacBook Pro if an anti-glare/matte display was an option. (I use a Mac Pro as my desktop). The 17″ MacBook Pro is too expensive, and I don’t want the tiny pixels that you get on a 1920×1200 screen at 17″.

  247. 258 Chris
    July 16, 2009 at 9:31 am

    If Apple does not offer matte on the iMac or MacBook Pro, then it’s a Mac Mini or Mac Pro, or move on I guess. Which at least presents some argument for a matte laptop.

    Oh well …

  248. 259 J-S
    July 16, 2009 at 10:54 am

    A matte screen 13” MacBook Pro would be lovely. Reflections of a glossy screen are so disturbing to me.

  249. 260 ed
    July 16, 2009 at 11:03 am

    Please please bring back Matte.

    Just bought a MacBook Pro 15″ unibody 2.53ghz from the Apple store and it’s a great, fast, machine but am sending it straight back as its glossy screen is just too hard on my eyes.

    I’ve used Macs for 16 years for photographic work and this is the first time I’ve had to do this.

    Ed

  250. 261 Wayne Andrews
    July 16, 2009 at 12:01 pm

    I will not buy a Mac unless it has a Matte screen.
    No Matte = no sale.
    Makes me appreciate my 6+ year old matte-screen iMac all the more.

  251. July 16, 2009 at 1:47 pm

    As a graphic designer I too agree that there should be the option for anti-glare screen.
    Apple must extend the matte option to the other MacBooks sizes and even for the LED Cinema Display.

  252. 263 Brett
    July 16, 2009 at 1:49 pm

    I came here just to vote for matte screens. I want a new MacBook so bad, but I don’t have the money for the top of the line 17″. I am going to get the 15″ but it will pain me very much to have to deal with reflection on it like I do on my current screen. The lighting in my office is arranged so that it is always behind me, and I can’t do anything about it. I have to angle my screen just right to be able to see anything at all. PLEASE bring back matte screens!

  253. 264 Marco
    July 16, 2009 at 2:00 pm

    Bought a Macbook Pro 13″ 2.53 for better portability.
    Biggest mistake this year.
    I was using a MacBook Pro 15″ 2.4 middle of 2008 model, that was a real beauty.
    After a day at work using the 13″ glossy screen, I’m having trouble reading the text I’m writing here.
    I’m going to be patient and try to get an anti-glare film.
    If it doesn’t work I’m going to get a nice Microsoft Windows laptop and make it into a Hackintosh.
    Thanks for this website.
    Marco

  254. 265 Alois Mayerl
    July 16, 2009 at 2:08 pm

    I had bought a 24″ glossy-screen iMac last year and experienced the same discomfort. My eyes were too irritated by the glare and I had a headache 10 minutes later. I returned that iMac 15 minutes later. What a shame, Apple is still ignoring customers’ needs.

  255. July 16, 2009 at 2:35 pm

    I prefer matte displays over glossy / glass displays.

  256. July 16, 2009 at 2:49 pm

    My last Mac was an iBook G4 with matte screen and I won’t upgrade until Apple offers a matte screen on a small laptop again.

  257. 268 Kalsta
    July 16, 2009 at 3:03 pm

    Glossy displays are the reason I stopped buying iMacs. My latest purchases have been Mac Minis with the older style aluminium Cinema Displays — just purchased two more of these matte screen displays on eBay and they’re brilliant.

  258. 269 Neil Fiertel
    July 16, 2009 at 4:22 pm

    I was so put off by the glossy screen on the new Macs that instead of buying one, I bought a couple of DELL screens in protest .. right … DELL. ( great screens) Fact is, in order to do accurate graphics work, one must have a matte screen.

    I have the large Apple Cinema Screen 20 inch and it is matte in my model anyway and there is no way to use it and a glossy screen to work together.

    Apple must not allow choice to be left behind in this matter. A fifty dollar surcharge is a no-brainer to me. I would gladly pay the difference to be able to buy a nice new laptop with a proper matte screen.

    In the meantime I will continue to use my first generation MacBook Pro and the MATTE DELL SCREENS. Apple lost money on this purchase since I could not see myself fighting a losing battle with a mirrror shiny glossy screen. I have enough trouble getting images right with a matte one. If you build it, Apple, I will come … matte … I await thee …

  259. 270 Barbara
    July 16, 2009 at 4:33 pm

    I simply won’t buy a new MacBook Pro until the Matte screen option is back.

  260. 271 Russ
    July 16, 2009 at 4:38 pm

    I will not buy iMac or MacBook Pro without a matte screen because that is what I want. I don’t give a flying flip what Apple wants – I’m paying for it – and hear this: I will not pay $50 extra for what should be a standard offering. Also, clean up the hard drive interface and video problems while you’re at it.

  261. 272 Bill
    July 16, 2009 at 4:44 pm

    I would like to upgrade to a new MacBook Pro 15″, but I will keep my current one indefinitely. I can’t stand the glossy screen on my wife’s 24″ iMac.

    • 273 macmatte
      July 17, 2009 at 12:33 am

      Apple, a frequent comment on this forum is that, if Apple does not provide Macs (iMacs and MacBook Pros) with matte, anti-glare screens – then, for the time being, we love OSX too much to seriously move back to Microsoft. Instead, we will do our best to keep our current matte-screen Macs living as long as possible.

      Actually, nowadays, that’s an increasingly viable option: Leopard 10.5 is getting very stable, and the incremental visible (aside from under-the-hood) changes in Snow Leopard 10.6 are nice to have, but, as far as I can see, not game-changing essentials. Nowadays, most of the Intel-generation chips are fast enough for common daily tasks, such as email, web surfing and word processing.

      When I was FORCED to contemplate never buying another Mac again, but using my current 2.16 GHz white, matte-screen iMac for 10 years – initially I thought I would be missing a lot, but then I realized that 99% of the tasks I do today are going to be the same ones I’ll be doing 10 years from now. Hence, there’s no reason why my 2.16 GHZ iMac won’t be serving my needs adequately, barring failure of the motherboard (and hopefully no significant long-term degradation of the matte screen due to aging).

      As for extra storage, I could get a technician to change the internal hard disk, or attach extra external hard disks which are growing in capacity each month, it seems.

      If it came to the crunch, I could buy a new Mac Mini with an Apple-competitor’s external matte screen – assuming Apple keep offering an entry-level standalone model like the Mac Mini.

      Apple, I thought that marketing people, like your VP of Marketing, Phil Schiller, had a job description of keeping its customers lusting for new products, and wanting to upgrade – not because they have to, but because of the lust factor of owning newer Macs. Isn’t it, therefore, silly that, just by refusing to offer a matte screen option, you are quenching the Mac-lust factor, and forcing us to come to our senses, and realise that we really did not have to upgrade our Macs every two years – and that, even if we did not – life would carry on very adequately with our existing equipment.

      This is not what marketing people, like Apple’s Phil Schiller, want their customers to start thinking. But, take note, that is how a large number of people, who have posted on this forum, have been FORCED to start thinking.

  262. 274 kevin c
    July 16, 2009 at 5:18 pm

    I want to buy a 13 inch MacBook Pro. But I cannot abide glossy screens.

    I think it’s a good thing that Apple keeps it product lines simple. For instance the simplification of the MacBook Pro line with the unibody 13 inch Mac becoming a ‘pro’ with a Firewire 800 port, card reader and long life non-removable battery. Excellent. But for the screen I cannot get on with a glossy. So like the 17 inch MacBook Pro – please offer an anti-glare, matte (or even transreflective) option.

  263. 275 rolfsf
    July 16, 2009 at 5:30 pm

    I’m still using my old matte Powerbook alongside a newer (matte) iMac, though I had planned to purchase a new 15″ MacBook over a year ago. I keep waiting for a matte screen – I still can’t believe Apple did that!

    Matte please!

  264. 276 Andrew
    July 16, 2009 at 5:38 pm

    +1 here for Matte screens. I get migraines from looking at glossy screens.

  265. July 16, 2009 at 5:45 pm

    Glossy displays are terrible. Apple, please bring back the matte option.

  266. 278 Gerrit
    July 16, 2009 at 5:46 pm

    I’m considering buying a MacBook, but the only reason I don’t is the glossy screen – really hate it.

  267. 279 Brad
    July 16, 2009 at 6:19 pm

    The day the matte MacBook Pros are available (in 13″), I will buy one.

    That very day.

  268. July 16, 2009 at 6:34 pm

    Apple, I’m all ready to purchase a new MacBook Pro once you provide at least a similar option for Matte screens as you have with the 17″ MacBook Pro. Otherwise there’s no way I’ll upgrade.

  269. 281 T B
    July 16, 2009 at 6:42 pm

    I was really disappointed that the new unibody 15″ MacBook Pro didn’t have a matte option. I bought a black MacBook for my wife and the glossy screen drives us crazy. I still use my old 12″ matte-screen Powerbook for travel-related gigs and refuse to buy a new machine until Apple offers matte displays. The 17″ MacBook Pro is too big for my needs. The 15″ is perfect.

    Glad to know they are listening.

    tb

  270. 282 Don Bateman
    July 16, 2009 at 6:51 pm

    I have used a Mac since 1984 shortly after they were released. I am a retired cinematographer. I am very familiar with professional standards of color timing and the precise control of light.

    I don’t think Phil Schiller, Apple’s VP of Marketing, really believes what he is saying to justify the nearly exclusive use of glossy screens in the line up. I think Steve Jobs is driving this and others at Apple are spouting the party line in fear of retribution. I say this reluctantly as I admire Steve Jobs greatly for his singular vision and courage in defying reprehensible trends in the digital world.

    I’m lucky. I am only interested in the 17″ MacBook Pro so I do have the option for a matte screen. I also use this to drive my existing wonderful 30″ Apple Cinema Display which is, thankfully, only matte.

    The sole advantage of glossy is deeper blacks, however, glossy screens make the rest of the color gamut inherently “cartoon-like” and unacceptable to a working professional color timer. Rendition of color across a glossy screen is inconsistent.

    A laptop is a portable so, by definition, control of lighting is nearly impossible. I could turn off all the lights, line the whole room with black velvet and still have the light from the screen bounce off my face and see that reflection. No, I’m not going to take the next step and wear a black velvet hood over my head.

    The professional user base, that kept Apple from going under, in the bad old days are vocal enough to at least force Apple from removing the matte option from the 17″ MacBook Pro.

    If I were a youngster I would would be inclined to at least listen to experienced working pros on their nearly unanimous preference for matte. There was an instructive comment from one user on this forum about school children flocking to the matte screens and shunning the glossy. That alone should be proof enough.

    Why are these “surveys” not broken down by “publics”. Any professional marketing person knows full well that there is no such thing as the “the public”, singular. In marketing, the word “public” is a plural. There are numerous “publics”. To over simplify, there is, at least, the “professional public” and the “wow that’s shiny” public. I definitely get the sense from this forum that it is made up of the “professional public” and it is close to unanimous in endorsing the matte screen and that endorsement is passionate. Nearly everyone here has taken the trouble to be articulate and compose their posts with care and make a specific and credible argument.

    I will take responsibility for personally bringing about the “switching” of most of my extended family and close friends to the Mac. I did so on the strength of my professional credibility and passion. The long term viability of any product is ultimately dependent on word of mouth. If Apple must be content with a ceiling of 10% market share in order to retain that passion of credible professionals then I submit that it is worth it in order to retain this advantage. Besides 10% of the world market is enough and 10% is a ceiling that is not too high a price to pay to retain that word of mouth.

    Apple, Steve, don’t betray that loyalty and passion or you’ll ultimately and eventually fail and that would be truly tragic for the whole industry.

    Apple, continue to champion open standards on the lower echelons of the software stack essential to future interoperability across platforms. Linux alone can’t pull this off. Thus, if Apple fails, we are all in a “bag of hurt” as Steve Jobs so accurately describes HDMI and BlueRay, Silverlight, Flash, DRM, etc. Apple’s voice is an essential ingredient countering such tyrannical trends. Thus, from a very broad perspective, Apple must not be allowed to fail over issues, such as the matte screen issue, which are easily fixed and, by comparison, trivial.

  271. 283 Dave Hagan
    July 16, 2009 at 7:35 pm

    I believe that an anti-reflective matte finish on a portable is an absolutely essential option that needs to be offered across Apple’s product lines. It’s a shame that Apple has chosen only to offer the matte finish on the most expensive MacBook Pro. Personally, I purchased the 17″ MacBook Pro because it was the only model to offer a matte display. I hope that Apple will recognize the error of its ways, and again offer customers who wish to buy a 13″ or 15″ MacBook Pro the ability to enjoy the same gorgeous anti-reflective treatment that I enjoy on my 17″ MacBook Pro.

  272. 284 Chris
    July 16, 2009 at 8:16 pm

    My Powerbook G4 (867mHz!) desperately needs replacing and I am waiting for a matte or anti glare option with the MacBook Pro 15′. I have tried out MacBooks with glossy screens on several occasions. I have tried to bring myself to liking them. Then I tried hard to bring myself to at least accepting them (It felt like the day this French farmer we were staying with cheerfully placed a plate with 2 dozen fresh oysters on our dinner table: “bonne appetite!” he said, but I just … anyway). I will NOT buy any compter with a glossy screen. I’d love to oblige and be polite and everything but … just can’t. I’m most terribly sorry, Apple.

  273. 285 Chris
    July 16, 2009 at 9:05 pm

    I won’t buy a new glossy-screen Mac coz I work with my computer every day and simply can’t handle glossy displays. I would buy new Apple hardware if there would be the option for matte displays on at least 15 inches models. As simple.

  274. 286 Michael Bohlig
    July 16, 2009 at 9:17 pm

    I am a Mac user since January 1984, (one of the first purchasers in Santa Ana California), founded the first local-government users group there. I will continue to champion and buy Mac products, glossy or not, but strongly support the push for availability of non-glossy, matte screens (and FIREWIRE).

    Michael Bohlig
    mbohlig@cox.net

  275. 287 Wheetman
    July 16, 2009 at 9:46 pm

    Why does Apple continue to alienate the professionals that help put the company where it is today. Anybody working with colour critical applications knows that you simply cannot obtain an adequate calibration with a glossy screen. Couple this with the number of customers complaining of eye-strain and migraine given off by the glare on the glossy screens and you are left with those ‘Magpie’ consumers who fall prey to the eye-candy attraction of the mirror-like displays currently offered without option.

    All that glistens is not gold and may prove to be the downfall of the company over time. Taking away the freedom of choice over the screen options may cause more damage in the long run, as customers, such as myself, begin to worry that Apple is running the company for its own convenience and without a thought as to what the customer really wants.

    For instance, I am in need of a new monitor for photography and video work. The current Apple Cinema Display that I have provides a matte screen, but it is old and in need of a refresh. The only other current option available is the new 24″ – Glossy.

    My browser is now pointed at the websites of your competitors – Eizo, or LaCie. Apple, I shall give you until September to see if a new matte 30″ screen with suitable resolution, contrast ratio and efficient calibration is made available. If not, that will be a sale you will have lost. If other people follow suit this year and maybe the next, and the year after, you will begin to see a drift away from the window of your products. Any shop designer knows that you need to get the window right to entice the customer to come through the door. Get your Apple Cinema Dispaly range right and you offer a window to the world.

    Matte and glossy screens should be made available as a choice across the entire range, without a punitive premium for those simply wanting the right tool for the job.

  276. July 16, 2009 at 9:53 pm

    I really dislike glossy displays. PLEASE make it at least an option for people that need matte displays. I would have bought an imac, but for me glossy is not an option. Thank you Apple.

  277. July 16, 2009 at 10:49 pm

    I would immediately order an 13″ MacBook Pro if there was an option for matte displays. Apple already added an SD-card slot, which is a must-have for me. The matte display option is even more important.

  278. 290 Scott
    July 16, 2009 at 11:05 pm

    Glossy screens are for entertainment, which has its place.

    Anti-glare screens are for work, for professionals. We need the option of quality equipment for “grown-up” work, equipment that keeps them more productive and promotes their physical health both short and long term.

    I realize Apple may be going to glass screens for durability and to support a transition to touch screens. Professionals can take care of fragile screens that help them get their work done, and we will not need touch screens even if they are supported by OS X.

    Apple’s decision on this issue leaves me wary of becoming further locked in to their products.

  279. 291 elmar
    July 16, 2009 at 11:41 pm

    Apple, please offer a matte screen soon … I don’t want to have to get a Microsoft computer!!!!

  280. 292 Scott
    July 16, 2009 at 11:51 pm

    The only reason for me holding back on buying a MacBook Pro is the lack of a matte display on the 15 inch models. I correct photos while I’m on the go and I’m constantly on trains, cars etc. where it’s prone to sunlight, so a matte, anti-glare display is much preferred.

    Apple, just do it … bring back the matte display and nearly 2000 pounds will be yours!

  281. 293 Scott Snyder
    July 17, 2009 at 12:25 am

    I won’t buy a glossy Mac, laptop or stand-alone display. My wife has a MacBook with glossy and it is absolutely annoying. I’ve used Macs since 1992 and cannot understand why Apple would force this issue. What is so tough about having a matte, anti-glare option on all Macs? It seems Apple is leaving the display realm for others to fill as they won’t refresh their line. An outdated 30″ Cinema Display (which I’ve been holding out for either a price break or a refresh for 3 years!) and then a 24″ glossy-only LED. How bizzare!

  282. 294 V
    July 17, 2009 at 12:32 am

    I am glad I bought my MacBook Pro/Apple Cinema Display a few years ago at the time when the displays were still matte by default. The glossy display is shiny and attractive at first sight, but is not an option for daily use for many people, including myself.

  283. 295 Neil B.
    July 17, 2009 at 12:42 am

    I’m waiting to upgrade from my 5 year old Powerbook until the matte screen returns to the 15″ MacBook Pros. I have tried a friend’s glossy-screened MacBook Pro and it doesn’t work for me. Given the variety of lighting conditions that I work in, I simply can’t use a glossy screen without considerable annoyance and distraction … and that’s not what I want from my Mac.

  284. 296 macmatte
    July 17, 2009 at 1:22 am

    The news today is that Apple’s sales marketshare is down 12.4% compared to last year, and that Acer’s and Toshiba’s marketshare increased.

    http://blogs.zdnet.com/BTL/?p=21183&tag=nl.e539

    No one is saying that Apple’s decrease is solely attributable to the lack of matte screens, or that Acer’s and Toshiba’s increase is due to the fact that those manufacturers do offer matte screen notebooks. (Lenovo also offers business and pro-level notebook computers with matte screens).

    However, see comment above (June 26, 2009: MacMatte) which details the results of a June 2009 MacRumors glossy vs matte poll, which indicated that 40% prefer matte and – significantly for Apple’s marketers – 19% would not buy glossy: that includes people who outright refuse to buy glossy, and those who initially bought glossy and were so disappointed that they would never again buy a glossy-screen Mac. Now, when 19% of Mac users refuse to ever buy your products, surely, surely, surely that has to affect sales figures.

    A common jibe from the glossy-camp is that these online poll results are skewed, and that really, the 19% glossy-refusal is actually too high. Okay, let’s run with that argument. If 19% glossy-refusal poll result is too high, and in reality, it’s half of that. That’s still close to 10% who refuse to buy glossy. That correlates roughly with Apple’s 12% decrease in marketshare.

    Remember my hypothesis made in comment 130 above: that Apple would not immediately see a drop in sales figures because of the lack of matte screens. This is because most people, who hate glossy screens, will keep continuing to use their current Macs, rather than upgrading. People usually upgrade every 2-4 years, so the eventual hit in Apple’ marketshare will occur gradually over the next 2-4 years.

    In my opinion, it is interesting that this drop in Apple’s marketshare is happening around 2-3 years out from the time it went all-glossy, because most people upgrade their Macs every 2-4 years.

    The full drop in marketshare has not yet occurred because – as you can see from the comments on this site – there are a lot of Mac users who are going past their usual upgrade timeframe, and continuing to use their existing matte Macs in the hope that Apple brings back matte screens.

    If a Mac user is ever FORCED to go back to Windows, it won’t be easy to get that user back again to Mac, particularly if Microsoft’s Windows 7 turns out to be even half as good as the consensus of feedback indicates. Apple simply has to bring back matte screens before the November 2009 Windows 7 launch, otherwise around 19% of Mac users could be FORCED, by Apple, to revert back to Microsoft from later on this year.

    In the past, a deterrent to switching between Mac and Windows, or vise versa, was the cost of paying for Microsoft Office for the new system, but with Microsoft’s proposed free online versions of Office, and the improvement in open source OpenOffice, there are now less cost-barriers for Mac users who are FORCED to switch back to Windows.

    I have always thought that Apple’s dramatic increase in marketshare, seen over the last few years, may not be a long-term trend, but actually a short window of opportunity that has been created by the dramatic shortcomings of Microsoft Vista. Vista has been a laughing stock, and that has definitely contributed to Apple’s marketshare increase. For instance, do you think that Apple’s “Get A Mac” advertisements would stand up as well against Windows 7?

    Apple’s true long-term marketshare trajectory will become clear probably a year after Windows 7 launches.

    I think that if Apple goes into the next round against Windows 7, with a 10-19% self-inflicted handicap – the percentage who refuse to buy Macs with glossy screens – I predict either further decreases for Apple, or at least stagnation and an end to the current increase of 1% per year.

    I think this issue of how marketshare ties in with matte screens is important. Why? Because it is almost certain that, in Apple’s boardroom, a conversation between Steve Jobs and probably Tim Cook went along these lines: “Apple is not in business to please everyone. If we remove matte screens, a small percent will complain, but a large percent of those will continue to buy Macs. Even if we lose some sales, the strong growth of Mac marketshare means we’ll be making tons of money, even without the people who need matte screens. Remember, Apple is in this to make money, and (Tim Cook explicitly stated that) Apple is not in business to please everyone. I think Apple’s bottom line sales profits will continue to be healthy even if we lose the matte screen community, such as graphics professionals. Because of the iPod, Apple has become such a strong contender in the youth market that we can therefore afford the slight loss of sales, even if we lose the graphics professional market.”

    Let’s see what happens.

  285. 297 Rob
    July 17, 2009 at 1:23 am

    One of my co-workers has a glossy iMac in our office. The reflections from the glossy screen are terrible. I’m ready to buy an iMac for my home, but I’m waiting until there is a matte option.

    I use a Mac Pro at work that has a matte-screen display. I expect it will be quite a while before I need replace the monitor. However, it will be my first non-Apple monitor unless there is a matte display from Apple by then.

  286. 298 ægil
    July 17, 2009 at 1:24 am

    I’ll cling to my late 2006 20-inch iMac till the return of the matte option. So far so good!

    Mandatory glossy screens is the worst thing that happened to the Mac.

    My eyes just cannot stand the glare when I look at the Macs in my local Apple authorized reseller. Requiring more brightness to offset the glare is not healthy for my precious eyes.

    As an aspiring hobby layout designer, I agree to a great extent with the the professionals who state their reasons for hating glossy screens.

    Apple, please promote healthy eyes!

  287. 299 macmatte
    July 17, 2009 at 3:11 am

    See Jason O’Grady’s article today entitled, “Apple reconsidering anti-glare screen options; users rejoice”

    http://talkback.zdnet.com/5208-11408-0.html?forumID=1&threadID=66823&messageID=1264240

    Jason’s article had an online poll, with these results so far:

    Question: What type of display do you prefer in a notebook?

    Matte 85%
    Glossy 15%
    Total Votes: 607

    I tracked the progress of this polls from the time when there were just 348 votes, and even at that earlier stage with half the votes in, the results were still 85% matte/15% glossy.

  288. 300 Thomas Midgette
    July 17, 2009 at 3:23 am

    I have been holding off upgrading my notebook systems in the hopes of a non-glossy, matte display from Apple, for over 7 months now. The 17″ MacBook Pro – the only model for which Apple offers the matte option – is overlarge for what I must carry between programs and in the field, and I’d love to get a couple 15″ (or 13″) Mac models for work, but the glossy screen is a dealbreaker. After seeing just how really lovely the matte-finished 17″ Apple MacBook Pro is, I really cannot justify purchasing a glossy 15″ or 13″ for the work I do, and will wait to upgrade until Apple provides the same treatment for the smaller MacBook Pro models.

  289. 301 Mary-Anne
    July 17, 2009 at 4:53 am

    I am an amateur photographer using Microsoft Windows as I am trying to learn about subtle Photoshop adjustments to improve my photos. I use a Samsung matte screen and I have a Spyder for colour calibration. I want my prints to be pretty close to what I see on my screen. As an amateur, I don’t need precise colour but I do want it to be pretty close and to look good. Some people I know are extolling the virtues of Macs and I have been considering a MacBook Pro, however, I absolutely would not trust the Mac’s glossy screen for what I am trying to do.

    It seems to me that the Mac’s glossy screen makes the photo appear overly contrasty – and then, when you come to actually print the photo, you end up getting a dull flat print (because the photo paper is not as contrasty as the Mac’s glossy screen).

    Also, if you Photoshop your photo to look good on a Mac glossy screen, it won’t look good if you send it to someone who views it with a regular matte screen.

    I might end up getting the 17″ MacBook Pro with the matte screen eventually, or I might stick to my current system once I see what Microsoft’s new Windows 7 can do. I am reluctant to switch to a Mac when I don’t know whether matte screens will be available in future. Apple may have lost me as a potential almost certain customer because of their glossy screens.

  290. 302 Dr. I. Margaronis
    July 17, 2009 at 7:19 am

    I cannot believe that Apple went for glossy screens. Anyone who does real work on a portable, as opposed to just watching images, must feel the same way. The same goes for their desktop screens. I haven’t bought a Mac monitor since this glossy nonsense started.

  291. July 17, 2009 at 7:59 am

    I purchased a MacBook Pro in spring 2008, the last model with a matte screen. It will be my last Apple laptop if I can’t get one with a matte screen. Period. I’d rather buy another tower, a monitor (matte screen) and get what I need for work, photography and graphic design. I think the marketing department at Apple has been smoking crack or something considering the large user base of photographers and designers that Apple has catered to over the years. Stevie, have you forgotten about us?

  292. 304 Joe
    July 17, 2009 at 8:12 am

    Apple, give us the matte option. Enough with the “ooh, it’s so shiny” effect.

  293. July 17, 2009 at 8:29 am

    Matte screens used to be a key hardware advantage of Apple’s products over competitiors’. Of course we would not buy the competitors’ products because of their inferior operating system software (OS). Now that Apple has downgraded its hardware to glossy screens, the purchase of the next Mac may have to wait until Apple ups the standard again.

    I actually bought a Unibody MacBook Pro 15″. I just hope for this to be my last ever glossy screen. It now has a anti-glare filter on it. But the result is not as good as a real matte display.

  294. 306 Diegol
    July 17, 2009 at 8:44 am

    Hi,
    i’m buying and recommending second hand matte display equipment since Apple “only” delivers glossy. I do not believe that “people love glossy”. I believe that people love to have the right of choice.

  295. July 17, 2009 at 10:44 am

    Hi, I would upgrade to a 15″ unibody MacBook Pro in a moment (and to the Cinema Display as well) but I absolutely don’t want or need a glossy display. The 17″ MacBook Pro model, with the ‘non-glare’ display, is not a viable option either (the 1920px-resolution makes everything too small for me).

    I have been an enthusiastic customer since 1994, if Apple can reconsider and kindly offer a matte display for the 15″ MacBook Pro – I’ll be the first who will buy it!. Thanks and greetings from Switzerland!

  296. 308 Peter
    July 17, 2009 at 11:07 am

    My office has full sun all morning. On an original matte-screen G5 iMac, I already struggle with the reflections. A glossy screen would be impossible because there are bright surfaces all around me. There are no angles available that do not include bright surfaces. I have only seen the new glossy screens in store where the stores have diffuse lighting so there are no reflections, or the reflections made the screen hard to use.

    My iMac really needs replacing, as does my laptop, but I cannot use a glossy screen, so these matte computers will have to last until the matte screen option is offered.

  297. 309 Robert L
    July 17, 2009 at 11:24 am

    Same here. I have one of the last matte screen MacBook Pro’s. I’d normally upgrade to a new one this year but this one is staying until I can get one with a 15″ matte screen.

    Apple, pay attention: No matte screen = No sale.

  298. 310 Tony D
    July 17, 2009 at 12:48 pm

    Please bring that Matt screen Apple. I’ve contemplated the purchase of another MacBook Pro but do not like or want the Glossy screen. It seems obvious to me that this option should be brought back on 15″ models and perhaps event he 13″ model.

  299. 311 Sarah
    July 17, 2009 at 1:03 pm

    I did not realize until yesterday that I could not get a 15″ MacBook Pro with a non-glare, matte screen. I went to the local Apple Store and checked out the difference, made the decision to get the anti-glare screen and now find out it is not even made for a 15″ Mac. I am an Apple fan and want to get a MacBook Pro but am reconsidering as I am not interested in trying to strain my eyes and see my reflection in the screen for the next few years. Apple, you need to reconsider this decision for your loyal Apple fans. That is what it is all about … retaining your loyal customers.

  300. 312 Jag
    July 17, 2009 at 1:21 pm

    I am a photographer, and accurate colours are vital to my work. This simply cannot be achieved with a glossy display.
    I have a stand alone-display for really accurate colour management, but I want to have a portable device that works good enough for quick changes in the field. A glossy display simply doesn’t work for me. If I cannot afford a 17″ MacBook Pro, or simply don’t find it worth the money, I’ll have no choice but to buy an older second-hand MacBook Pro with matte display.

    Overall I find it idiotic to even offer glossy displays. Old TV sets have been matte since the very beginning, and that for a very good reason: you are supposed to see what the screen emits, not what it reflects. Glossy displays are for the many people that have forgotten this learning, and are fooled to believe that glossy displays “looks better” or something. The colours and contrast might be in a way that it looks more vivid. But it is not the correct colours.

  301. 313 hcabbos
    July 17, 2009 at 1:44 pm

    Yep. I’ll keep my 17″ Apple matte LCD until it dies. A 21″+ Apple offering won’t be my next purchase until a true matte (not just anti-glare film) is brought back. Apple needs to realize that the creative community is what kept Apple afloat for so many years. It seems the iPod/iPhone has made them forget that.

  302. 314 Simon
    July 17, 2009 at 5:08 pm

    Desperate need of a new laptop. I want a 15 inch MacBook Pro. Won’t buy until I can have matte version as all my office environments (3 of them) have a window behind them.

    Come on Apple, sort your lives out.

  303. 315 Patrick
    July 17, 2009 at 5:08 pm

    I’ve been holding off buying a new Mac thanks to the glossy screen issue. I’m using an (by Apple’s standards) ancient G4 Powerbook and a Mac Pro with a *Dell* LCD display, which I use for developing video games. I’ve wanted to replace the Powerbook with a new unibody MacBook Pro, but I refuse to buy a machine with a glossy screen or a crappy integrated video chipset.

    Apple, why are you producing machines which are broken by design?

  304. 316 Kenneth Thor
    July 17, 2009 at 5:08 pm

    My wife and I use an old 15″ Powerbook with a matte screen and have no problems with it. I support MacMatte on this one!

  305. 317 Ed Hut
    July 17, 2009 at 5:23 pm

    Was waiting in full anticipation for the new MacBook range, ready to order one with the no-doubt improved features, only to find out that the 15″ and 13″ MBP’s no longer have the matte option. Hence, no buy from me. Good news for Apple is that I have yet to decide which other notebook to buy. (oh yeah, I also was about to switch from Windows XP to OS X, but that has yet to happen because of the glossy MacBook Pro’s).

  306. 318 Alia Khouri
    July 17, 2009 at 5:27 pm

    I have actually held off buying a unibody Mac because of the glossy screen, and have stuck with the last generation matte-screen Mac as a result. If aApple provides that option for the 15″, I will most definitely upgrade.

    AK

  307. 319 Bill McDermott
    July 17, 2009 at 6:54 pm

    I need the 15″ unibody MacBook Pro as a replacement for my aging 1.67MHz, G4 based 17″ matte Powerbook. I’ve been a constant Apple supporter since the PowerBook 180c, but can not use the glossy screen. And, the 17″ MacBook Pro is too large for my current needs.

    Apple, are you listening?

  308. 320 Joe Chip
    July 17, 2009 at 7:08 pm

    I want a matte option on my next MacBook Pro! I’ve got a 15″ Rev A that I’ve been waiting to upgrade until I can get a matte option!

  309. 321 peanutbutter
    July 17, 2009 at 7:26 pm

    Software developers want matte screens; offering matte screens is a must. +1 for matte screens, including the Apple Cinema Display.

  310. July 17, 2009 at 7:38 pm

    When considering the price of MacBook Pros, there’s simply no reason not to give customers a choice of matte screen. I’d also like to have Firewire 400 and Expresscard slots back. I’m not a soccer mom or a student. I’m a professional. That’s why I want to buy a professional laptop with professional I/O’s. I’m not looking to get dirt cheap prices, either. Good equipment costs money.

    Look at what Lenovo has done with their higher-end ThinkPads and steal their ideas. I don’t care if Apple is the first to do something or not. I just want a well thought out laptop that runs OSX. Fair enough?

  311. 323 Mark
    July 17, 2009 at 10:51 pm

    I can’t believe that glossy screens have taken over the whole MacBook Pro line. I can remotely understand the idea of having a glossy option for presentation purpose perhaps, but in order to do color correction for photography or film, matte has to be the standard. I now have a DELL screen attached to my Mac do all color correction. This is really annoying. Apple, please give professionals in the visual arts the option of a matte screen. It will be highly appreciated.

    Thank you

    Mark
    ——–
    Designer

  312. 324 ilene
    July 18, 2009 at 2:32 am

    I like to use my laptop close by a window, or with lights on, even outside. These are things that are made impossible by the glossy screen. I want to get a new laptop but will not until I can get a 15″ matte MacBook Pro. I don’t want a big 17″ laptop. The 15″ size is perfect. I am hoping these rumors of the 15″ matte option returning to the MacBook Pros are true.

  313. 325 macmatte
    July 18, 2009 at 2:45 am

    Does Jonathan Ive have a window office at Apple’s Cupertino campus? (Ive is chief designer at Apple).

    Steve, please give Jonathan a window office. In view of Ive’s achievements in world design, he deserves it. Oh, and ensure Jonathan’s glossy iMac directly faces the bright window.

    Then, finally, we’ll get action on these dreaded glossy screens, once Jonathan Ive has to use his glossy Mac every day facing a bright sunlit window.

    We need a separate petition to get Apple’s management to give Jonathan Ive a window office.

    In Steve Job’s case, he surely has a window office. We just need to get Steve to do more actual in-the-office, desk work, instead of going from one board meeting to another, walking around the Apple labs, and from one meeting to the next, then jetting off for strategic meetings at Pixar and Disney. Steve, you just need to actually sit still at an office desk for 8 hours, use your own glossy iMac, and use it right next to a sunlit, ceiling-to-floor-glass window. Then pronto we’ll get matte screens back.

    Steve Jobs, I dare say, with your portfolio as a global CEO, you have never done a full day’s work – 8 hours – sitting rooted to one spot at a desk, directly facing a sunlit full, ceiling-to-floor glass window, using one of your glossy Mac creations. That’s not what CEO’s do. Please. Try it.

    Otherwise – and I’m being serious here – if Steve Jobs, Tim Cook, Jonathan Ive and Phil Schiller – have never done this, then it is grossly inconsiderate what they have collectively done to us: removing the matte screen option, purely to achieve their (Jonathan Ive’s) vision of a beautifully stunning piece of artistic design – that is so out of touch with the practical needs of people who use Macs for real, daily work. It’s the computer industry’s version of top politicians who’ve totally lost touch with the people in the trenches.

  314. 326 Rav
    July 18, 2009 at 6:39 am

    No iMac for me until I can buy a matte display!

  315. 327 ListenToYourCustomers
    July 18, 2009 at 9:55 am

    Apple should remember that the glossy/matte issue has been with us for a long time – it goes all the way back to the beginning of printing photographs on paper. There were always those who preferred photos printed on matte paper, as well as those (a majority, granted) who preferred glossy prints.

    This glossy/matte issue will always be with us, since it is not a question of more/less advanced technology. It has to do with subjective use and preference. And the preference for matte is often (but not only) from the professional graphics crowd, a market which Apple claims to pursue.

    There is really no excuse for Apple not to offer the matte option on all its computer screens, and charge extra if needed to justify the supplementary stocking costs.

    Apple’s rigorous refusal to consider doing this is damaging its sales, reputation and image among the core customers that it should be trying to keep.

  316. 328 Tem
    July 18, 2009 at 10:16 am

    Luckily for me, there was a graphics card problem on my 2007 MacBook Pro, and there was only a matte finish screen to replace it. Hence, I ended up with a matte screen.

    Many brightly lit or light color backgrounds were distracting with the glossy screen. I realize some people like glossy things, but not all glossy things are good for all applications. So, it would be wise for Apple to offer the matte screen finish for “all” Mac screens.

  317. 329 Ben
    July 18, 2009 at 12:23 pm

    I emphatically prefer a matte screen.

  318. 330 Adrian Berggren
    July 18, 2009 at 3:34 pm

    Will not buy a new MacBook Pro until they’re matte.

  319. 331 Don Bateman
    July 18, 2009 at 3:42 pm

    I posted here before, but upon reflection (pun intended) I find that only a narcissist would want to spend their days staring at their own image superimposed on the external world represented by the content displayed on the glossy screen.

  320. July 18, 2009 at 4:10 pm

    I’ve bought new MacBook Pros every 2 years or so, but will be holding onto my current Santa Rosa release until matte screens come back. As a web developer, I just can’t deal with the gorgeous but not true-representation colors.

    Nor was I happy with the yellowish bottom part of the screen defect, which Apple has yet to acknowledge.

    http://cantonbecker.com/yellowish-macbook-display/

  321. 333 Kenstee
    July 18, 2009 at 5:52 pm

    Ready to buy two MacBook Pros – BUT NOT UNTIL I CAN GET A MATTE SCREEN!

  322. July 18, 2009 at 7:09 pm

    I use my MacBook Pro in many locations where I cannot control the lighting. My matte screen works well, but a glossy screen would be terrible. Please offer matte screen options for MacBooks and MacBook Pros.

  323. 335 Daphna A.
    July 18, 2009 at 7:42 pm

    Dear Apple,
    I have sensitive eyes and keep my 13″ iBook G4 on the second-lowest brightness setting (i.e., just one level above completely dark) as a result. If it gets much brighter than that, my eyes sting. I know I’m only one customer, but I’m ready to upgrade my computer – I need a bigger hard drive – and what’s holding me back is the glare on the glossy screens. In order to avoid that glare, I have to turn up my screen to a level that hurts my eyes. Apple, please offer a matte option soon so that those of us with sensitive eyes can enjoy our computers without straining our vision.

    Thanks!

  324. 336 John Russell
    July 18, 2009 at 7:57 pm

    I’m an older guy and, side from my digital photography needs, my eyes just like matte screens much better in a variety of lighting conditions. I’ll do my best to hold out for a matte Apple laptop at my next purchase time.

  325. 337 Mark Dye
    July 18, 2009 at 10:13 pm

    What is wrong with Apple giving its customers what they want? The MacBooks must have the option of a matte screen and the iMacs would benefit from that option also.

  326. 338 Jan
    July 18, 2009 at 10:14 pm

    There is absolutely no way I’m going to buy a Mac laptop until Apple re-introduces the matte display option.

    Laptops are built for working outside. Yes, Apple’s LED-technology does offer more brightness, however, it’s not only that I won’t be able to work efficiently in outside conditions – it’s also that I really can’t stand watching my own mirrored picture all the time. The reflections drive me nuts.

    I have had a chance to compare the matte and glossy screens – I’ve used the new glossy iMacs in our university.

    I am a designer. My work depends on a decent screen, and I don’t care if those glossy screens are “great for watching DVDs”. I don’t care what some recently-evangelised ex-Windows user thinks about those supposedly “fancy” glossy displays and how “great” they look. And I don’t care at all if all you do on a $2500 machine is fooling around in iPhoto admiring these “gorgeous” colours.

    Apple, a large chunk of your customer base are professional designers and creatives. I am one! I can’t work with glossy screens, I can’t depend on the glossy screen’s color range at all. Bring back matte displays or I won’t be in the market for a new Mac. I won’t buy a glossy screen under any circumstance. I will stick to my 2006, white, matte-screen iMac which is a gorgeous machine!

    Apple, don’t think all the advertisements for those glossy screens will change my opinion about them. I know the facts, and apart from that, I work with advertising people as well. My mind functions differently. The more the advertisements try to tell me what’s good for me, the more I tend to question why they’re trying so hard to convince me. You know, it’s the same with those glossy screens. Please change that!

  327. 339 W hough
    July 19, 2009 at 12:16 am

    Apple, please provide an alternative to the glossy screen. I want to replace my 15″ MacBook Pro but want a matte screen.

  328. 340 Laura
    July 19, 2009 at 9:30 am

    The only thing stopping me from buying a MacBook Pro is that it has a glossy screen. As soon as Apple offers a matte screen (on the 15″ model) I’ll be buying one.

    It’d also be appreciated if Apple can also get rid of the ugly two-tone, black-border look and just made it all silver.

  329. 341 Eugene
    July 19, 2009 at 10:41 am

    There is absolutely no way I’m going to buy an iMac until Apple re-introduces the matte display option.

  330. 342 andy
    July 19, 2009 at 10:44 am

    I have been waiting for Apple to bring back the matte display option before I will buy an iMac again.

  331. 343 cre8ive
    July 19, 2009 at 10:55 am

    I’ve been in the print/creative industry for 20 years – one industry that kept Apple on life support during the dark times. It’s fair to say over those 20 years Apple has made some odd and/or impractical hardware design decisions along the way. The advent of the glossy display across their product line, however, has to be one of the most ill conceived.

    When it comes to stats, I’d definitely take any Apple PR spin regarding customer preference for glossy displays with a grain of salt. Apple doesn’t do focus groups. They do little in the way of market research. Jobs himself has said this. So I wouldn’t be surprised if the lack of choice in displays has contributed somewhere to a dip in sales – certainly in the creative industry. And really, for a debt free company with $30 Billion on tap, it’s puzzling why they haven’t continued to offer the choice. (Aside from their quest to appear ‘greener’).

    I agree with the author’s comment (18 July, MacMatte) – certain people at Apple need to spend much longer working hours behind these glossy displays they’re peddling. Still, if the rumor going around that they’re considering offering further ‘anti-glare’ options turns out to be true, maybe they’ve done just that – and had a moment of clarity. Until then, we’ll continue to squeeze the life out of our current matte-screen Mac hardware.

  332. 344 Andy B
    July 19, 2009 at 1:49 pm

    Another vote for matte screens here!

    Although the current glossy screens look fantastic and show bright, sharp and colourful images, they are just not so good for pro photographers like me who have to use the screens in the field.

    Surely Apple could offer the LED technology with a matte or anti-glare finish as a Built-to-order option? I’d even be prepared to pay a little extra for that!!

    Andy.

  333. 345 dean
    July 19, 2009 at 2:23 pm

    @cre8ive, I’ve been using Macs for over 15 years and educating folks about them for the last 10 at a very notable art and design school.

    I can tell you, the vast majority of students coming in are Microsoft Windows users and we usually indoctrinate them into the Mac world. But they are smart kids and like to argue to keep using Windows.

    We have a huge laptop program, with the vast majority of students being required to buy MacBook Pros. Several of Apple’s recent hardware changes detract from the platform as a professional tool – lack of a user-serviceable battery, loss of an Express card, Firewire on its way out … but the absence of a matte screen option is the most glaring for artists and designers.

    I have actually been researching more PC options lately to prepare for what will be inevitable discussions on downgrading the Mac platform as the preferred one on campus. We can no longer argue that the Mac is a superior platform for artists and designers.

    The Mac has plenty of advantages, but Apple is doing its best to level the playing field for Windows. I just looked at a Lenovo that has a built-in X-rite calibration tool as well as a built-in Wacom tablet and flip out 10″ screen for a dual display, overkill certainly. Yet Apple in their infinite wisdom shuns designers and dumbs down their device. They now truly do appeal to folks who buy based on looks.

    Perhaps there is something to the new Windows “I’m a PC ads.” I’d love for John Hodgman’s character to ask the hipster Mac kid if he has an extra battery, a Firewire port and professional quality matte screen option.

    • 346 cre8ive
      July 20, 2009 at 12:09 pm

      @dean

      You’re quite right – as an artistic tool, there’s not a lot in it these days. While the look and feel of different platforms does differ, the apps are essentially similar across both platforms. Apple do have the advantage in that the Mac OS is well entrenched in the creative industry. Still, over time, some of Apple’s hardware choices – like phasing out antiglare, matte displays – could work against that. Many of my own friends and colleagues in the ad/design industry feel Apple are simply too quick to dump/replace legacy hardware without any thought of the effect this has. While they appear to be behind the ‘pro’ market, the reality is that Apple’s decisions, like offering glossy-only screens, seem to say the opposite. Lets hope that changes.

      BTW, I think the ad’s a great idea ☺

  334. 347 Stephen Parsons
    July 19, 2009 at 4:30 pm

    I bought an early 2008 MacBook Pro and love it, but want to upgrade to a Unibody at SOME point, but after using a few friend’s unibody’s outside, I will not buy a laptop with a glossy display, ever. Hopefully in 3 or 4 years Apple will add matte screens back to the lineup.

  335. July 19, 2009 at 4:49 pm

    Please, Apple, we need Matte screens and also better contrast ratio and color calibration.

  336. 349 kBear
    July 19, 2009 at 5:13 pm

    I think that glossy displays are nothing more than a passing fad. I can’t take them seriously.

    The arguments for glossy displays (better contrast, vivid colors) are, in my opinion, flawed, because they only apply in ideal lighting conditions. You may be able to achieve ideal lighting conditions with a desktop computer, but never with a portable.

    The Apple glossy display issue has caused me to postpone the purchase of a new Apple laptop several times in the past few years. I am actually considering getting a 13″ MacBook and using this service (http://techrestore.com/xcart/home.php?cat=430) to replace the screen, which will of course void the warranty. But it’s the only way I can think of for getting a new Apple portable anytime soon.

    MacMatte Editors comment: the MacWorld review of the TechRetore feature is that it introduces minor damage to the structure of the lid of the notebook, however, such minor damage is very minor and hardly noticeable.

  337. 350 Juan Bailding
    July 19, 2009 at 5:21 pm

    Please give the option of matte screens.

  338. 351 nhaims
    July 19, 2009 at 6:17 pm

    I’m a professional designer. I purchased a new 24″ gloss-screen Apple cinema display for work.

    I hate it. I can’t do my work. I want to upgrade my home display from my 20″ display and the only reason I’m not it is because there is no matte option. APPLE: Offer me a matte display and you’ll have $900 more of my money.

  339. 352 William K
    July 19, 2009 at 6:55 pm

    Just to let folks know, the iMacs glass screen can be removed with a simple suction cup as it’s held in by magnets.

    Below it is, A MATTE SCREEN!!

    So what does this tell us? That Apple PURPOSELY wrapped their easy on the eyes matte screens with a shiny reflective screen to appeal to play upon people’s emotional buying with a “oh look, shiny” appearance.

    The problem of course is functionality: glossy screens don’t cut it!!

    It’s very unreasonable to ask the entire Mac computing public to adhere to new stringent placement, use and environmental changes (darkening rooms, painting walls a darker color, covering lights, etc.) to eliminate the reflections and glare from these new screens, just to temporarily boost sales. Because people will be getting turned off to computers if Apple keep doing what they are doing.

    Now there are better grades of glass/material that can be used with anti-reflection properties. These materials give the same look as glass, the better color, sharpness and contrasts, but nearly no reflections and glare.

    Anti-reflection glass is somewhat like a anti-glare film, it scatters the unwanted light reflected off of everything else and from original sources onto a highly reflective computer screen and thus into your eyes, causing eyestrain and headaches.

    Anti-reflection glass is a process applied to the glass itself, not a heavy film, so it can be controlled to a finer process, resulting in just eliminating the reflections and not distorting the original computer image. Also anti-reflection glass works one way, not both ways like a matte screen or anti-glare film does, thus distorting the computer image.

    With anti-reflective glass, one gets a much improved sharpness, color and contrast of these new “glossy” screens, even BETTER viewing of the computer image because there are no reflections and thus no glare entering your eye from other sources washing out the computer image.

    One can get a cheap, glare-type, glossy Windows PC anywhere, but Apple could raise the bar and be the first to offer anti-reflective glass screens for the best possible viewing image.

    I have not connections to TruVue or received any compensation, there are lots of other anti-reflective glass suppliers as well, but this site (http://www.tru-vue.com) offers an excellent example how well anti-reflective glass works, and it would only be (in my guess) an additional $60 cost for each machine. Apple might have decided to save that $60 and use a cheap glass with no anti-reflective properties, but what margin is that when people won’t buy reflective screens? Yea ZERO!

    http://www.tru-vue.com/

  340. 353 tli
    July 19, 2009 at 8:02 pm

    I already get occasional headaches, since my life revolves around a computer (programmer for work, games and videos for play). From what I hear, the glossy screens will make things much worse. C’mon Apple, I was ready to give you cash for the SD slot MacBook Pro 13″ when it was announced a month ago – but this continued glossy screen stubbornness is turning me off greatly.

  341. 354 Bodie
    July 20, 2009 at 12:08 am

    No matte, no money.

    No money, no sales.

    No sales, smaller market share.

    Apple, why can’t insanely great mean Glossy and Matte screens?

  342. July 20, 2009 at 2:02 am

    I’m a huge advocate of matte screen notebooks and absolutely loathe glossy displays on a notebook. Apple needs to bring back the matte option on all notebooks *at the same price* as glossy. Charging $50 extra for matte notebooks is ludicrous!

    More about it on my blog, The Apple Core.

    http://blogs.zdnet.com/Apple

    – Jason

    • 356 macmatte
      July 20, 2009 at 10:52 am

      Hello Jason, thanks for your comment, and a really big thank you for mentioning this blog in your article today entitled, “Users petition Apple for anti-glare screens”.

      http://blogs.zdnet.com/Apple/?p=4420

      regards
      MacMatte

      p/s the poll result at Jason’s article is as follows:

      Question: What type of display do you prefer in a notebook?

      Matte 83%
      Glossy 17%
      Total Votes: 1,033

  343. 357 Marc Alexander
    July 20, 2009 at 2:46 am

    Apple has long maintained that the internet is graphics. I am a photography hobbyist and would like to see the return of the matte finish screen. I have returned virtually all my sister-in-law’s wedding pictures due to image quality associated with more visual reproduction on the glossy screen. This has happened several other times, and I no longer use the glossy screen for film development. I have not had this issue with my matter screened computer.

  344. 358 Greg Wadden
    July 20, 2009 at 2:53 am

    I much prefer a matte screen to a glossy screen. I have an iMac with a matte screen and I’m hesitant to upgrade because their is no current matte option for any iMac or MacBook Pro (unless you count the 17″ model, which alone has the anti-glare option).

    Please, Apple, at least give consumers the option to have a matte screen if they so choose.

    Thanks

    Greg

  345. July 20, 2009 at 3:09 am

    Any glossy screen is an absolute deal breaker.

  346. July 20, 2009 at 3:29 am

    Please please bring back the matte!

  347. 361 David Bagby
    July 20, 2009 at 3:30 am

    I represent and purchase Macs for 150+ faculty and staff in a public university in Nebraska. When it’s time to buy, I ask everyone for their preference matte/glossy, even though I know most won’t have a choice. A few don’t mind the glossy screens; but 90%+ would prefer a matte screen. 100% of my recent 17″ MacBook Pros are matte. I just had to return a 24″ iMac – the Art Historian couldn’t abide the gloss. She ended up with a Mac Mini and a matte Dell 2408WFP. Which profit margin would Apple prefer, that on a 24″ iMac or a Mac Mini?

    Oh, did I mention that we’re an arts college? Working long hours with quality images is everything to our users. It’s easier to see the image on matte screens. Don’t tell me that glossy is better for video/movies; even the video folks hate the glossy. They want matte; I want matte. If I had to pay somewhat more to get it, I’d complain as vociferously about the upcharge as I do about glossy, but I’d pay.

    • 362 macmatte
      July 20, 2009 at 4:28 am

      I refer to David Bagby’s comment where 90% prefer matte screens.

      In the review of online matte vs glossy polls

      http://macmatte.wordpress.com/review-of-glossy-matte-poll-results/

      there are a few polls were matte preference comes out at around 80-90%. Now, being conservative, I had assumed these polls were somewhat skewed, and had taken a view that matte preference was actually around 40%. Nevertheless, anecdotes such as by David Bagby might cause us to pay more attention to those 80-90% matte polls, without dismissing them out of hand.

  348. 363 Seth Weintraub
    July 20, 2009 at 3:50 am

    Hi,

    Just a quick note. A hi-gloss screen is fine (not outstanding) 90% of the time when I am inside in a relatively dark room, however, the glossy screen is all but unusable outside on a sunny day or in a bright room with sun or lights behind me.

    Apple, just give me the matte option!

  349. 364 Harry Brighton
    July 20, 2009 at 4:02 am

    A friend of mine has a glossy screen iMac, after using it for an hour, I will never buy a glossy screen for myself – far too much strain on the eyes. If Apple really do listen to their customers, have a matte screen option. What’s the use of decreased production costs when you lose customers?

  350. 365 Player_16
    July 20, 2009 at 4:35 am

    What I want to know is WHY won’t Apple use a non-reflective coating on their screens. Not that optional matte crap, but non-reflective like my glasses or the iSight camera lens in the top of the screen. It was used in the CRT screens in the past. Can anyone answer that?

    A long time ago, non-reflective CRT flat-screens were in use by Apple. Sony Trinitron flat screens had them. But it was the glass, not the actual screens themselves, that had the coating. Because of that there was no double-reflections. The last CRT screens were on the eMac. Strange how short peoples memories are nowadays. I’m looking at my Mac Cube that came with a 17″ CRT non-reflective glass screen. It’s not as bright as my iMac but I can hardly see myself in it when it’s off.

    I’ll be honest, matte is rubbish compared to non-reflective glass. My spectacles have a non-reflective coating on them and if you carefully look at the very top of your screens, you’ll notice a very small lens there: that’s a camera. Why does it have a blue or green or pink appearance to it? That color is due to the non-reflective coating that was applied to its lens.

    You can rave on all you want about matte screen but if you don’t ask the right question you won’t get the right answer. Only 5 postings posted here have mentioned non-reflective, coated screens. Even the author make no educated comment. Just blurts out ‘MATTE’.

    • 366 macmatte
      July 20, 2009 at 10:27 am

      Player 16, thanks for educating me and all of us (except the educated five) on the viable alternative of glass screens with anti-reflective coating :-) Although such coatings on glass might appear to address the eye-strain issue, I wonder if even anti-reflective-coated glass would be agreeable to the photographers and graphic artists who require color-accuracy?

      • 367 Player_16
        July 20, 2009 at 11:38 am

        As stated, there is no choice. All lenses have anti-reflective coated surfaces, from telescopes to microscopes. About the only optical device I can think of that lack coating would be lens filters in a particular colour range or spectrum. If you request a lens without a coating, you must be doing some specialized work of finite measurements. Here’s a site that explains what all the fuss is about:

        http://www.screentekinc.com/pixelbright-lcds.shtml

  351. 368 Lalit
    July 20, 2009 at 4:40 am

    I am a web designer and many times I am not able to judge colors accurately because of the reflection on my glossy-screen MacBook Pro. I have to switch off lights to get a perfect idea of colors.

  352. 369 Charles
    July 20, 2009 at 5:00 am

    Offer a matte option and be done with the gloss vs matte debate. (BTW matte is better…)

    Charles

  353. 370 aj
    July 20, 2009 at 6:03 am

    Having used matte displays (15 inch aluminum MacBook Pro) and glossy displays (13 inch MacBook and aluminum iMac), I support the matte displays without any hesitation.

    I work with images and have a really horrid time getting the colors right while working in the glossy displays.

    While I didn’t experience any eye irritation or headache while working on the glossy iMac, I try and stay away from working on the glossy 13 inch MacBook. Each and every time I have been forced to use it, even for just a few minutes, it has resulted in me developing a faint headache (this is repeatable, which is scary).

    Even if matte displays were not made default on the laptops, it would be really helpful if we were given an option to switch to matte screens at the least. I too am holding back on trading my old machine for the recent 15 inch MacBook Pro for this reason ALONE. aj

  354. 371 Colynn Kerr
    July 20, 2009 at 6:21 am

    I waited until Apple released the 17″ MacBook Pro with the non-glossy screen before I bought an upgrade to my Titanium Powerbook. As a graphic designer and photographer, I must be able to see my image pixels in all lighting conditions. Apple, please upgrade the whole “Pro” line with matte screens so that “pros” can use them!

  355. 372 Waymen Askey
    July 20, 2009 at 6:25 am

    Simply put, I believe that Apple should offer a matte option on their Mac products. This is the last “sticking point” that is preventing me from upgrading my current Mac to a 13″ MacBook Pro.

  356. 373 Jeremy Buff
    July 20, 2009 at 7:27 am

    While images and video DO look much better on glossy screens, it’s simply a fact that the glossy screens are like mirrors. Apple must offer the matte option. If not, they’re idiots …

  357. 374 Eric B.
    July 20, 2009 at 7:30 am

    I’m waiting for a matte option for the 15″ MacBook Pro before I buy a new Mac laptop, and it will be my first *new* Mac since 1987. I don’t really see the appeal of the glossy screen, and from my limited interactions with glossy screens, I can easily see how it would get annoying fast.

  358. 375 Bayard Randel
    July 20, 2009 at 8:29 am

    I’ve been a Microsoft Windows PC user for nearly 20 years, and I’d like very much now to make the switch to an Apple machine. I was considering the iMac, but the glossy screen has put me off completely. When you’re working on graphics, you need a matte screen.

    I’m looking forward to becoming a Mac owner, but I’ll wait for the next generation of iMacs that hopefully have a matte screen option.

  359. 376 Tony Cook
    July 20, 2009 at 9:07 am

    A have been using a 24″ Aluminum iMac for a year, and the only negative I have about it is the glossy screen and the reflections.

    The glossy screen is facing into a room as when I work on dark projects (I’m a graphic designer). It is like looking into a mirror which is, as expected, quite distracting. I also have a Powerbook 12″ at home which is getting a little long in the tooth and I would love to replace it with a MacBook Pro 13″, especially now that they have the Firewire back on them, but the glossy screen is still the thing stopping me from upgrading.

    I know that eventually I will just have to bite the bullet and live with the distracting glossy screen and buy an external matte screen, unless Apple just give us the option of having matte.

  360. 377 toke
    July 20, 2009 at 9:14 am

    First Apple took away matte screens.
    Then they took away Firewire.
    Then they took away DVI ports.
    Then they took away Express card.
    What next?

    I bought a Microsoft Windows laptop that was cheaper than the cheapest MacBook, and it has VGA, Firewire, HDMI (High-Definition Multimedia Interface), eSATA, Blu-Ray (BD-ROM).

    Microsoft Windows sucks, so I would pay double for a MacBook with the same features, and matte screen.

    If the matte screen is not available, no money to Apple from me.

  361. 378 Alexander Burke
    July 20, 2009 at 10:18 am

    Glossy color saturation be damned. Matte is where it’s at, and that’s that.

  362. 379 macmatte
    July 20, 2009 at 10:46 am

    Here the latest poll results I’ve seen:

    Question: Would you like a 13/15-inch MacBook Pro matte screen option? (19 July 2009 – 19:44)

    No, the glossier the better! 27% (297 votes)
    Yes, please. The shine is affecting my work! 70% (764 votes)
    Comments! 3% (28 votes)

    http://9to5mac.com/node/7640

  363. 380 Carl
    July 20, 2009 at 10:58 am

    Glossy is hard on our developing eyes … Offering matte is a good way for Apple to make an extra $50/unit ;)

    http://www.armatoapps.com

  364. 381 Mike Passmore
    July 20, 2009 at 10:59 am

    Just adding weight that there should be a matte choice. I have a matte MacBook Pro as my home machine, and a glossy iMac as my work machine. Both have their place. I know Apple love the bright colours for marketing purposes, but the real world just doesn’t always like that effect. After following this debate since it began, the comments from pro users saying that glossy screen just don’t cut it far outweigh those that they’re ok. Matte is a choice that should just be there.

  365. 382 Nick Rich
    July 20, 2009 at 11:03 am

    I’m a happy owner of the older white matte-screen iMac. When the time comes to replace it, I really don’t know what I’ll do. I love Macs, but I don’t want a glossy screen. Yes, they look impressively sharp and colourful at first glance, but the many comments above are witness to the “cons” which far outweigh this.

    Surely Apple can see that giving us a choice makes sense? I hope so.

  366. 383 McFrustrated
    July 20, 2009 at 11:23 am

    Bottomline Apple: I am ready to spend between $2k and $3k on a laptop TODAY if you give me the option of matte on either the 13″ or 15″ MacBook Pro. Let’s just cut to the chase: Do you want my money or do you want to standardize me out of the Revenue line item for the quarter?

  367. 384 Juan Ortuno
    July 20, 2009 at 12:18 pm

    I prefer matte displays over glossy. I’ve been a Mac fan for quite a few years and have always liked the way that Apple respects their customers, and answers to their wants and needs. The introduction of the glossy displays, at first, while an option, was to compete with other manufacturers who were offering similar screens and mainstream customers seem to prefer better, but to some, glossy just doesn’t cut it.
    Apple, please make glossy or matte an option again across all your displays, including the MacBooks, MacBook Pro’s, iMacs and stand-alone monitors.

  368. 385 Jaykay57
    July 20, 2009 at 12:20 pm

    I use a glossy screen iMac but have another old non-glossy, matte display attached for doing my photography. I simply cannot get correct colours or contrast on the glossy screen. Apple, please listen to your customers and give us the choice.

  369. 386 Manuel
    July 20, 2009 at 12:30 pm

    The glossy screen is a one of the key factors that is preventing me from deciding to buy a MacBook Pro. The other factor is the poor resolution on the more basic models. I always liked Apple for customization, but lately our choices are thinning out. Apple, please bring back the matte as optional in all models.

  370. 387 Harald Kessler
    July 20, 2009 at 12:47 pm

    I am an owner of an old, matte-screen iMac and would like to buy a new one. But I can’t because only glossy screens are now available. So I have to wait.

  371. 388 Ed Olive
    July 20, 2009 at 1:08 pm

    One of the reasons that I bought a MacBook Pro was for its matte screen. By not having this matte option any longer, it sure leaves me on the dark when it’s time for a replacement.

    Using on airplanes and bright spots are simply not possible with the glossy screen.

  372. July 20, 2009 at 1:12 pm

    Some very interesting points raised here, which has got me thinking!

  373. 390 monsterkodi
    July 20, 2009 at 2:53 pm

    I own a MacBook Pro of the pre-unibody generation. I would love to replace it with a unibody model, but since I am not interested in a 17″ model, I will stick with my current laptop until Apple comes to its senses again and offers a matte screen option for the smaller MacBooks.

  374. 391 Terry
    July 20, 2009 at 2:59 pm

    I had MacBooks with matte screens, but when I needed to buy a new computer, the black MacBook was only available with a glossy screen. That glossy screen has disappointed me – bothered me in use – on numerous occasions in a variety of settings. I had decided that I would replace it only when Apple resumed offering matte screens on its laptops. But my need coincided with the introduction of the new 13″ MacBook Pros, so I again have a computer with a glossy screen. If I’d been able to order a matte screen Built-to-order, I’d have done so. I would not have been happy to pay extra for what I think ought to be a basic component, but I’d be happier having that matte option, than not.

    If Apple introduced a new MacBook Pro with matte screen and any other compelling new features, I would replace my new MacBook Pro WAY, WAY before its life cycle had entered adolescence. So I think there’s an economic advantage for Apple, too, to offering matte screens.

  375. 392 Roy
    July 20, 2009 at 3:12 pm

    The only thing holding me back from upgrading my 3 year old iMac and getting a new Mac laptop is the glossy screens of the new models.

  376. 393 Jason Simmons
    July 20, 2009 at 3:42 pm

    I am hoping Apple comes to their senses by the time I need to upgrade my 2008 MacBook Pro.

  377. 394 Tim In Phoenix
    July 20, 2009 at 4:00 pm

    Simply put – the reason I’ve repaired my 1.5GHz G4 Powerbook 3 times is because of the loss if the matte screen. I had a chance to use a glossy 15″ MacBook Pro for a week and happily returned to my 12″ matte Powerbook.

    The glare from the glossy screen made it impossible to work in the airport, on the plane, and in the conference room.

    When my 17″ iMac died, I was stuck and my only option was a 20″ glary … er, glossy screen. The only saving grace is that I have a 24″ matte, flat-screen ViewSonic monitor that I then use as the primary display – totally ignoring the iMac’s built-in display.

    My matte Powerbook may be slower compared to that snappy, glossy 15″ MacBook Pro – but speed doesn’t matter if I can’t read the screen.

    I will not buy a new MacBook Pro if there’s no matte screen option.

    Tim In Phoenix

  378. July 20, 2009 at 4:10 pm

    I won’t buy another Apple laptop until I can get what I want without the glossy screen.

  379. 396 Ed Silver
    July 20, 2009 at 4:45 pm

    I’d buy the new 13″ MacBook Pro today if it wasn’t glossy …. Apple, just give us the option to choose!

    -EdS

  380. 397 John K
    July 20, 2009 at 6:10 pm

    I am holding off from buying a glossy MacBook Pro for photo editing because of the glare outside and in an office envoronment.

  381. 398 Lin
    July 20, 2009 at 7:10 pm

    Glossy screens do not work well for photographers. I have not purchased a MacBook Pro for this reason.

  382. 399 Marty Nostrala
    July 20, 2009 at 7:27 pm

    The glossy issue is an example of Apple’s arrogance. Simply don’t buy and Macs until Apple put back matte screens. No matter what the polls say, it is clear there’s a substantial number of people who just don’t want glossy for a number of reasons

  383. 400 John
    July 20, 2009 at 7:33 pm

    Glossy screens are absolutely irritating. A MacBook Pro is a portable device which means it’s often used in places where bright light surrounds, like outside, for example.

    Furthermore, I’ve noticed that most glossy screen lovers are mere computer novices – beginners – who simply do not know better since the glossy screen from their old HP or Compaq was the only option they had. Then after years of much pain and suffering, they come battered and bruised to Apple, in hope of salvation, only to find another glossy screen forced upon them by The Powers Of Apple Be.

    Anyway, I love my old, matte MacBook Pro. But I will absolutely not be parting with it for a crappy glossy screen. I might as well just go buy a crappy HP or Compaq and go back to Microsoft Windows.

    Seriously, though, I and many other Professional/Power users demand only a matte screen.

    Apple, I am grateful for all that you do, but sometimes, you frustrate the hell out of me.

    Bring back the MATTE SCREEN! And I will be forever thankful!

    John :)

  384. 401 McSolaar
    July 20, 2009 at 8:25 pm

    I really need a laptop with a matte screen, because glare sucks! Why is Apple so stupid in this case?

  385. 402 kasia
    July 20, 2009 at 8:44 pm

    I’m not going to buy new Mac unless Apple give me an option to have a matte screen. Using new Macs with glossy screen feels like sitting in front of the mirror which bothers me a lot.

    I’m so desperate that even if my logic board fails, I’d rather spend my money on a new logic board than a new Mac with glossy screen. I don’t mind paying for this option.

  386. 403 Frank Chan
    July 20, 2009 at 9:08 pm

    Apple, please allow the consumer and user to choose between the matte and glossy screen they want to buy and use.

    I have been using Mac since 1987 and my first Mac was a Powerbook 100, and I have since bought many Macs for myself, and now also for the the company I work with. I would like to have an option between the matte and glossy screen.

    I recently bought a MacBook Pro with a glossy screen. Yes, it has better contrast and color saturation – but the glare is unbearable outside or with bright lights behind you. Also, the glossy screen is easily smudged with fingerprints, dust, or anything else in the air, and it distorts the view of the screen.

    Matte screen mitigates most of these problems so that it i seasier to see under most conditions. Again, the consumer or user should decide that matter for their own environment they will use the system in – so please give the option back to us to decide.

    Thank you.

  387. 404 Suzanne
    July 20, 2009 at 9:12 pm

    I am very ready for a new laptop (my Powerbook G4, at 6 years old is finally wearing out), but one of the deterrents of the new model Macs has been their glossy screens. I strongly prefer the matte screen because it limits the reflections on-screen. I appreciate the aesthetics of the glossy screen, but it is not suitable for my everyday use. I’ve been waiting and waiting … please, Apple, give me the choice of a matte screen. And if the matte screen is returning into the 13″ MacBook Pro, please put matte screens on the MacBook Air too.

  388. 405 Josh V
    July 20, 2009 at 9:26 pm

    The lack of a matte option on the 15″ unibody MacBook Pro was one of the deciding factors in me replacing my old MacBook with a Lenovo.

  389. 406 Terry Pearce
    July 20, 2009 at 10:28 pm

    I am a professional photographer and my laptop is used under all sorts of lighting conditions. A glossy screen is just not an option. For the first time I have had to go away from a Mac and buy a Microsoft Windows machine. I felt I had no choice. I would move back to Apple in an instant if a suitable model Mac were available with matte screen … I am not the only photographer who feels this way – the blogs are full of the same sort of comments. Terry Pearce

  390. 407 Alex
    July 20, 2009 at 11:04 pm

    I think what makes Apple Macs a great piece of technology is the fact that it is an alternative option for the sad Microsoft Windows world in which your computer gets slower and slower each day, and hangs up every 40 minutes or so. In this spirit of choice, people should have the option for glossy or matte screens. It’s a matter of giving choice back to customers.

  391. 408 Jerry Jividen
    July 20, 2009 at 11:40 pm

    I will not purchase a new laptop (Macbook Pro) until Apple gives me the matte screen option. Nuff said…

  392. 409 Masari Jones
    July 20, 2009 at 11:46 pm

    I have an early 2008 15″ MacBook Pro, and although I love the design and look of the new unibody MacBook Pro, I will not buy it or upgrade until Apple brings back the matte screen.

    I will not go over all of the reasons why, as they have been repeated over and over again. I think the only person I know who likes glare on his laptop is Phil Schiller (Apple’s Vice President of Marketing), as he commented during the 2009 WWDC keynote speech.

    Maybe Apple will realize that part of the reason that sales of MacBooks are down isn’t only the economy – people like me and other professionals, who can afford to purchase a new Mac, refuse to do so because of the glossy screens. The more people hold off purchasing a new Mac laptop, the more Apple’s sales will drop, and then maybe Apple will see the light and be forced to give customers what they want – not what Phil or Steve think is best for us.

  393. 410 Dan A
    July 21, 2009 at 12:15 am

    I’ll be keeping my early 2008 15″ MacBook Pro until Apple offers matte screens on their unibody MacBook Pro’s.

  394. 411 Mari Ann Lisenbe
    July 21, 2009 at 12:24 am

    I’m glad to see this petition. I did a YouTube video about this very subject last October: You Tube: Macbook Pro – Gloss or Matte? WATCH THIS BEFORE DECIDING!

    And, now, I’ve noticed that my eyesight is actually suffering from it big time – Although I’m sure that the amount of time I spend a day on the computer has something to do with it, too.

    Funny thing is, when my laptop first came in (September 2007), it had a matte screen, even though I had ordered the glossy. So, I made them send it back and get me a glossy. BAD MOVE!

    If you’re reading this, and you’re getting a 17″ MacBook Pro, definitely go for the matte. I would not recommend getting one of the smaller laptops that don’t have the matte option. The glare WILL get to you, I promise!

    Mari Ann

    • 412 macmatte
      July 21, 2009 at 12:40 am

      Here’s another video that shows the difficulty of using Mac glossy screens because of the gross reflections. (For the record, I often use my matte-screen MacBook Pro in sunlight, or close to sunlit windows, with no major problems, for example, when traveling to work on the train.)

    • 413 macmatte
      July 21, 2009 at 1:24 am

      Another video showing the problem of glare from the glossy screen, this time on an iMac. All I can say is, imagine using that screen for 16 hours a day, focusing and concentrating on the screen – for instance, for writing. When Phil Schiller, Apple’s Vice President of Marketing, says that you can avoid the reflections by tilting the screen, it really makes one wonder whether that is merely marketing-spin, or whether he sincerely believes that. Certainly, this video provides proof that titling a screen in a typically-lit office environment does not solve the glare and reflection problems of glossy screens.

      By the way, if any of you want to post videos, first upload the video onto youtube.com, and then paste the link into the WordPress comment space below – where you normally write comments – and the video will appear on this website.

  395. 414 Player_16
    July 21, 2009 at 12:50 am

    You can rave on all you want about matte screens – but if you don’t ask (Apple) the right question, you won’t get the right answer (from Apple). For a better understanding:

    http://www.screentekinc.com/pixelbright-lcds.shtml

    … and a low-priced solution…

    http://www.radtech.us/Products/ClearCal-Displays.aspx

    MacMatte Editor’s response to the above comment:

    I think what Player_16 is saying – in this and his/her previous, similar comments – is that, in order to combat the problem of glossy screen glare, there may actually be superior technologies to achieve this, which can offer the benefits we’re looking for, with better performance than the matte screens that we’re used to. In other words, when we ask Apple to solve the problem of glossy screens, we should not ask Apple to go backwards to old-technology matte screens, but rather, ask Apple to move forward to the latest anti-glare technologies.

    Incidentally, even if these new anti-reflective technologies seem to address the glare issue, I wonder if these can also achieve the color-accuracy that cause graphic designers and photographers to require matte screens?

    The bottom line: the heart cry is to have a screen which is not prone to gross reflections, and which does not interfere with achieving color accuracy. And if there are technologies that can achieve this better than matte screens, then we would be all for it.

    If it is true that indeed there are superior technologies to matte screens for solving this glare and color-inaccuracy problem, then we hope Apple will investigate those, and address the problem with the best technology.

    Regarding the ClearCal product, I personally do not favor user-applied films that have to be applied by hand to the screen. It is incredibly difficult, if not impossible, to apply these films onto the computer screen, without entrapping air, bubbles or dirt – thus uglifying the Mac.

  396. 415 Captain Obvious
    July 21, 2009 at 1:53 am

    I love how Apple initially offered the glossy screens as a “free” option. As if we’d pay extra to lose a feature!

    • 416 Pranav Singanapalli
      July 26, 2009 at 10:27 am

      Couldn’t agree more!!

      Sitting on that $21 billion mountain of cash, Apple seems to be taking a turn for the worse. I’m an avid Mac user but I’m fast drifting away from the Mac because of a host of hardware failures plaguing my MacBook Pro. And if that wasn’t enough, Apple removes the matte option. I can’t follow why anybody with half a brain cell would want a glossy screen (if they were serious about using it). It makes absolutely no sense.

      Nor do I get the sense in putting in black chicklet keys. They have almost no feel to it and I end making a ton of mistakes using it on my brother’s MacBook.

      So, in a year, when I will go in for a new laptop, unless Apple brings back the matte screen (for no extra cost – I refuse to pay more for the hardware junk they are putting out), I am damn certain it’ll be a Dell or Hewlett Packard hacked to run Mac OS X

  397. 417 Kathy
    July 21, 2009 at 4:13 am

    Apple, please bring back the option of matte screens on iMacs and on all MacBook Pros. As a photographer, the gloss screens are intolerable for editing. And for everyday normal use, the reflection is just AWFUL. I own an iMac with a matte screen, but I base my comments on the gloss screens I have seen. I would NEVER buy a glossy screen.

  398. 418 Jennifer L. Davis
    July 21, 2009 at 4:30 am

    To chime in about the matte screen – I’d have ordered a 15″ MacBook Pro by now if it was offered with a matte screen. I’m a graphic designer, so my laptop is my primary machine and I like to be able to work anywhere. Not having the matte screen option is very disappointing. Apple, please offer it on all your Pro models, at least!

  399. 419 Yoshi Nakamura
    July 21, 2009 at 4:33 am

    Offer matte right now.
    I will buy right now.
    Right now.

  400. 420 Stephane
    July 21, 2009 at 5:16 am

    Can I sue Apple because my eyes are suffering more with glossy screen? Matte, please!

  401. 421 Sam
    July 21, 2009 at 5:56 am

    We went to an Apple store today to buy an iMac but were blinded by the horrible reflective screens on everything in the store. Before we went, we had made up our minds to buy the biggest iMac, but just could not cope with the reflective screens. We turned around and walked out. We will not buy an iMac until there is a matte option. Why not offer both glossy and matte and reach a bigger market?

  402. 422 Jeremy Baldwin
    July 21, 2009 at 7:12 am

    I take my laptop when I travel, and the locations where I use the machine vary widely. In other words I have little control over lighting conditions. Only 20-30% of my tasks are graphically oriented, when admittedly a glossy screen can help in the right circumstances. Therefore the majority of my tasks would probably be hampered by trying to use a glossy screen. I shall look on this glossy/matte debate with interest and continue using my iBook G4 even if it means forgoing the delights of Snow Leopard that it can’t run.

  403. 423 Ian H
    July 21, 2009 at 8:10 am

    Lucky me, I got to spend a lot of dosh on a new Mac, and was convinced that two 24″ screens were just what I needed. I’m so glad I went to the Apple store to look at them first, because it took just seconds to decide that the glossy screens were basically unusable in the lighting conditions in the store. It really doesn’t matter how beautiful the pixels are if they have a permanent overlay of flourescent lighting fixtures. I ended up buying a single 30″ display, matte of course, in the end.

  404. 424 gherlea
    July 21, 2009 at 8:13 am

    I am also not upgrading to a new MacBook Pro because of the lack of a matte option. As a freelancer, I work from various places like clients’ offices, airports etc where I can’t control the light.

    • 425 macmatte
      July 21, 2009 at 8:36 am

      It is not only road warriors who cannot control the lighting. There are many comments above from people who work in offices where they are seated near sunlit windows. In offices, the workers may not have freedom to move the furniture around to achieve ideal lighting conditions.

  405. 426 Don W
    July 21, 2009 at 11:27 am

    When I bought my first Mac I had the option of a matte or glossy screen. I chose a matte screen because I have used a glossy and found it to be awful in most cases. The glossy reflections caused much difficulty when trying to work, and I would have to bend and lean to try and block the screen with my body in order to read it. Maybe in a controlled environment it might be okay but for normal use by most people it is not an option, and that is why I will not purchase another Mac until I have the option once again to purchase it with a matte screen.

    I simply cannot believe that Apple would take away this option and force you to have a screen that apparently someone thinks is the best and only option. I love my Mac and Apple in general but, come on Apple, stop trying to control us. Give us the option to decide what works best for us!

    MacMatte Editor’s note:

    Don’s experience – of having to bend and lean to put his body in a position to avoid the glare/reflections – seems to correlate with the University of Queensland’s cautionary advice against using Apple Mac glossy screens, on the grounds that glossy screens can be a cause of poor posture.

    http://www.hrd.qut.edu.au/healthsafety/worksafely/highGloss.jsp

  406. 427 Brian H
    July 21, 2009 at 5:37 pm

    I prefer matte. I have a matte MacBook Pro circa early 2007 and am waiting for Apple to bring them back matte before buying again.

  407. 428 Rod M
    July 21, 2009 at 8:38 pm

    My first Powerbook was matte. My new imac is glossy. I need a MacBook Pro since the desktop is too restrictive.

    BUT I can’t buy one … because I need the 15 inch and there’s no matte screen!

    The glossy iMac, that I have, hurts my eyes when I use it, although I did like it for about 3 months. I spend about 10 hours per day in front of the computer, for photo work, studying, reading, and writing. My eyes hurt very badly from the glossy screen of the iMac … my eyes never hurt when I use my matte Powerbook (which, by the way, also had better dimness setting. The iMac is way too bright – I have to use a piece of software called Shades.app to make the glossy screen usable).

    I won’t even go into how the MacBook Pro line has become the college kid’s line (SD cards? what pro-anything use SD cards for work? If anything, add a combined CF and SD card reader), but the lack of a matte option is just a deal breaker for me and my co-workers.

  408. 429 Dawoomi
    July 21, 2009 at 9:30 pm

    I also want a matte screen. As a general principle for life, it is not clever to just concentrate only on appearance without substance. This is what Apple has done – the glass-type, glossy LCD screens look fancy, but are not good for working on.

  409. 430 Richard D.
    July 22, 2009 at 5:25 am

    I would love to buy a MacBook Pro but I refuse to purchase one if I am not able to have a matte screen. I am using my grandmother’s 2004 12″ Powerbook in the meantime. I sure would like something faster.

  410. 431 Mr D
    July 22, 2009 at 8:41 am

    I’m putting up with a glossy screen because I had to replace an old and faulty Mac. I had waited until the recent 15″ MacBook Pro revisions because I had hoped Apple would re-introduced the matte screen option.

    A glossy-screen Mac is harder to position in the room as I get reflection from the room and from the window behind me. The glossy screens also give everything a fake glossy look, and I’m aware that this is not how images and videos will look like on the target equipment that I develop for.

    If I could send my 24″ and 15″ MacBook Pro back for a matte refit, I’d be much more happy.

  411. 432 Aper silvestris
    July 22, 2009 at 12:45 pm

    Both the matte and glossy screens must be options for all Mac laptops and the iMac’s; at exactly the same price. Some people want matte, others glossy. Apple, do not force either group into making a compromise.

    In my experience, glossy laptops are almost useless “on the road”. Matte screens are also useless outdoors in sunshine. I would very much prefer something like the B&W display of my ancient Nokia 6310i mobile phone: backlit in the dark, fully legible in bright sunshine. Is it possible technologically to make such color displays for laptops?

  412. 433 Alden Franke
    July 22, 2009 at 12:53 pm

    I am a professional photographer with over 45 years experience. I absolutely promise you I will NEVER buy an Apple Mac with a glossy screen. This was the worst ‘upgrade’ ever made … serious users HATE the reflections etc.

    At least give us the option, and NOT by having to pay a premium … we want the matte screens back. Apple, since you led the charge away, lead it back, PLEASE!

  413. 434 Linde Waidhofer
    July 22, 2009 at 4:35 pm

    As a professional photographer, I cannot make accurate image judgements, or effectively work in Photoshop or Lightroom on a glossy screen. Many Mac loyalists are concerned about eye-strain on glossy screens – that is not my main concern. The crux of the matter, for me, is that accurate image and graphic work is impossible looking at your own reflection and that of the room behind you in the screen. Every other professional photographer I know is also appalled at the new glossy screens. I can only add that I too will never buy a Mac with a glossy screen. Yes, I know that the 17 inch MacBook Pro has a matte screen option, but it is too large for easy travel. Please, please, Apple, offer a matte screen option on all Mac screens.
    Thank you
    Linde

  414. 435 Bob Johnson
    July 22, 2009 at 4:40 pm

    I have an Acer Aspire 4530. It’s a PC and has a reflective screen and it annoys the hell out of me because I can see all the dirt on my monitor every time a new spec comes on the screen.

  415. 436 Andrew Watson
    July 22, 2009 at 4:41 pm

    Count me as another glossy-screen-hater. I’ve owned 5 Mac laptops since my first (a Duo 230), and all have had matte screens. I abhor the glossy screens on my colleagues’ PCs and Macs. I won’t be buying a replacement for my ageing PowerBook G4 until a matte option is available.

    Andrew Watson

  416. 437 Jan de Wit
    July 22, 2009 at 5:22 pm

    I also would prefer a matte screen much more, so I’m going to wait until Apple offers a 15 inch Macbook Pro with matte display, to replace my Powerbook G4.

  417. 438 Chris Stewart
    July 22, 2009 at 6:03 pm

    I’ve always bought Apple Macintosh laptops, but will not anymore if I don’t have the option of a matte screen. I’ve already held off on buying a new one. I would have already purchased it if the matte screen were still offered. Hopefully, Apple will offer the matte screen again so I don’t have to buy some other brand.

  418. 439 John McCoy
    July 22, 2009 at 7:49 pm

    I am a happy owner of a classic 23″ *matte* Apple Cinema Display. I was about to purchase a smaller MacBook Pro this year, however, after having seen my own reflections in the glossy displays at the local Apple store, I won’t be buying a 13″ MacBook Pro until they come with a matte diplay option. By the way, this matte option shouldn’t cost anything. It’s not like Apple dropped prices with $50 after introducing the glossy displays on every Mac. The money is in my pocket. Apple, you know what it takes for you to get it.

    John.

  419. 440 Jason Page
    July 22, 2009 at 8:52 pm

    I would also ask Apple to consider extending (or re-introducing) the anti-glare option screens, not just to more of the MacBook Pro line, but the iMac line as well.

    We recently purchased both a glossy 24″ iMac that was built to order with the best components available, but sadly no anti-glare screen option. The glossy display causes a lot of eye strain for me when I work in my office during the day. Even with the window blinds down it is quite distracting and eventually gets painful.

    On the other hand, the 17″ MacBook Pro we bought for my wife has a wonderful anti-glare, matte screen that is very easy on the eyes. Naturally we selected this computer with the anti glare display.

    Please consider this, Apple, at least as an option on more of your lineup.

  420. 441 Mike Wilkinson
    July 22, 2009 at 10:21 pm

    I applaud the effort to develop this petition, yet I can’t believe it’s been made necessary by Apple – a company usually so in tune with the needs of its customers.

    Spend 5 minutes in any Apple store near the MacBook Pros and the issue will come up, and discussion is emphatically weighted to the anti-glare option being needed.

    I’ve owned 8 Macs, 5 of them laptops and am not going to purchase another until this is a standard feature or option (I cannot travel with the 17″ model). Guess what I’m using in the interim, Apple….A Microsoft Windows PC laptop! Better hope I don’t fall in love with it …. It took you a decade to convert me in the first place.

    Bring back the matte now.

    Mike

  421. 442 Adriano Abbado
    July 23, 2009 at 12:11 am

    I pray this is going to happen. Glossy screens are the dumbest idea since screen technology has been invented. Apple, at least give us the option to choose!

  422. 443 Ed
    July 23, 2009 at 12:27 am

    I hope that the matte screen option will arrive soon. I’ve own Macs since the Macintosh SE till now (a total of 4 Macs in my home). I am holding off my MacBook Pro purchase till the matte option is available again. I travel a lot so the 17″model is not possible for me.

    I am using my old Powerbook 15″ with Matte Screen. NO GLOSSY SCREEN …

    Ed

  423. 444 Elizabeth Troiano
    July 23, 2009 at 5:51 am

    As a graphic designer that has been using Macs for about 15 years, I’m very disappointed with the glass on the displays. Tried them out at the local Apple store and I’ve been holding off on upgrading my G4 Powerbook simply because of the glossy screen. It’s impossible to do Photoshop work, especially when masking and fading dark backgrounds. I cannot make accurate image judgement with my reflection blocking the view. Every designer I know hates the glossy screens too.

    Why can Apple offer the matte option on the 17″ MacBook Pro, but on no other models? And why not make matte Cinema Displays as well.

    I want to buy a 24″ iMac … but unless Apple brings back the matte option soon, I will be purchasing a non-Apple display or an older, used matte display to go with a Mac Pro tower.

    And those anti-glare films aren’t any use. They may get rid of the glare, but they reduce the quality of the original display view. It’s just as difficult to do Photoshop work with a film over your display.

    Please, Apple, bring back the matte screens!

  424. 445 macmatte
    July 23, 2009 at 9:49 am

    It’s not just graphic designers and photographers who hate glossy screens. It is also workers who stare at the screen for many hours per day, for example, writers and professionals – such as lawyers – whose bread and butter involves much writing: that means – staring at the screen for hours per day. In my case, sometimes when I’m in the zone, I can write for 16 hours per day, especially when on a major project. In perfect lighting conditions, glossy screens are perfect. But in non-ideal situations, particularly with sunlit window reflections, glossy screens are just damn intolerable for many people.

  425. 446 Mart
    July 23, 2009 at 10:47 am

    I would already have a 15″ MacBook Pro if it didn’t have a shiny screen.

  426. 447 Andrew
    July 23, 2009 at 11:20 am

    I Love Mac … close to worshiping it. I have a MacBook from 2007 and she’s still going strong. I would like to get a new one but the only thing that stops me is that god-awful gloss screen. It’s just too impractical.

  427. 448 Windon
    July 23, 2009 at 11:37 am

    I thought the glossy screen wars were fought already in the 1990’s when we all had CRT’s which needed all manner of anti-glare devices hung over them to be viewable for any length of time. The initial advantage, and the one selling point, of early expensive LCD monitors was that they were non-glare, non-glossy. Those who forget history are doomed to repeat it.

    I would dearly love to purchase the 13 inch MacBook Pro, but will not get the glossy screen. The reflections alone on those things are very, very distracting. Please, Apple – Think different – give us the matte screen option.

  428. 449 candykane
    July 23, 2009 at 12:32 pm

    I hate gloss! Sunlight and reflections are just not outweighing the benefits. In fact, it’s really annoying as hell. Where I live I have a lot of sunlight. It means, with a gloss screen, I can’t get anything done. Then I turn on my old matte-screen iMac G5 and I can get on with my work. With matte, I don’t have that much problems. If I had a choice, I would go for an iMac with a matte screen!

  429. 450 David Bauer
    July 23, 2009 at 2:07 pm

    Well, I’ve been waiting and waiting and waiting to exchange my 5-year old Powerbook G4 for a new Mac until it is almost too late, but I have no other option than a glossy screen. And since I really hate glossy screens, I’m still waiting, knowing that it might take maybe a year or two for Apple to bring this matte option back again … But what if Apple never gives us back the good old matte displays? Then I will have to stick to my G4 forever. :-( I would love to be able to run Snow Leopard on my computer – which I won’t be able to on my Powerbook, but unless I have the option to choose a matte screen on the MacBook Pro 15″, I will be happy with my Tiger.
    Please, pretty please, Apple, give us matte!

    [d]

  430. 451 Josh
    July 23, 2009 at 2:48 pm

    Bring back the matte screen on the MacBook Pro 13″ and 15″ models and then I will buy one.

  431. 452 Al
    July 23, 2009 at 7:31 pm

    Dear Apple,

    I am an extremely loyal promotor of all your products, except one little detail: that is not having the option of matte screens anymore.

    Why is it you used to be able to at least HAVE the option of choosing which screen works best for you? I know that Apple likes to promote individuality, and being able to customize your computer to fit your own personal needs was a huge plus. But now people can only have glossy screens? It just doesn’t add up, sorry Apple, but you really need to address this and soon!

    I’ve only owned your smaller products, (iPod and iPhone) and my Microsoft Windows PC just died and I’m going to buy a MacBook Pro, I just can’t stand the glossy glare.

    Honestly, I’ve been putting off the purchase of a MacBook Pro only because of the glossy screen! So untill this changes, looks like my iPhone is my computer of choise. Please, Apple, don’t let us down!

  432. 453 Billy K
    July 23, 2009 at 11:58 pm

    The problem is glare from the reflective screens of the Mac.

    Apple can use anti-reflective glass – it looks just like regular glass, i.e. no need to go back to dull matte.

    Any fine artwork that is going to be observed for some time is covered with anti-reflective “museum-type glass” to eliminate reflections and show the object’s true colors, not washed out by glare.

    Reflective glass is cheap sh*t – better for cheap PC’s, and not high end Mac’s.

  433. 454 Johnston Fisher
    July 24, 2009 at 5:49 am

    Bring back the matte option! I purchased a refurbished, previous-generation MacBook Pro only because I wanted to avoid the new glossy screen on the current Macbook Pro.

  434. 455 John P
    July 24, 2009 at 3:36 pm

    Like others, I won’t upgrade my current “matte” MacBook Pro until Apple brings back the matte!

  435. 456 Allen S
    July 24, 2009 at 4:58 pm

    Not having a matte screen in the Apple lineup is actually preventing me from buying another Apple laptop for my wife. The glare on the glossy screens (on any laptop) is too much to look at for any extended period of time.

    I have actually been considering DELL, because they offer matte for all of their laptops. They consider it a feature that most business customers want.

    I myself hate the trend towards glossy screens. Please change it.

  436. 457 Gazeebee
    July 24, 2009 at 7:31 pm

    I wanted a new iMac but was astonished to find no option for a matte screen – I will NEVER use a glossy screen as they are pathetic for design work and there are some serious health issues attached to them. I have had to buy another Mac Mini and continue to use my old 20″ matte Cinema Display screen. I was sorry to hear that Steve Jobs had a liver transplant last January – surely he of all people must now realise the most important thing in life is your health, so would be a great humane gesture to the Mac faithful to have a choice of an alternative safe model to the razzamatazz of the debilitating iMirror.

  437. 458 Mukul
    July 24, 2009 at 8:01 pm

    I switched from a Windows XP laptop to a MacBook 13″ in Oct 2008 (got the just-released expensive aluminium one) – to avoid moving to Microsoft Windows Vista, and to confirm what many individuals I had met since Nov 2007 (and some even earlier) said about the Mac being equally useful.

    While I am impressed by the Mac user experience, I am concerned about Apple refusing to recognize (and address) some obvious problems/ problem products:

    1. Glossy screen – I now live with reflections of the glossy screen, and I now hate working in “good” light due to the reflections that I must face. I travel a lot and cannot always control the location where I work (reflections on the glossy screen).

    2. Wireless Mighty Mouse – … [edited].

    My wish list goes longer – but for I stop here in hope (and the knowledge that Firewire did come back!)

    MacMatte Editor: Mukul’s comments on the excessive weight of the Mouse were edited, since this website focuses on the matte screen issue.

  438. 459 Ellen
    July 25, 2009 at 1:08 am

    I will wait to buy my new MacBook Pro until Apple brings back the matte screen. Simple as that. You won’t get my money until you bring back the matte APPLE!

  439. 460 Tony Perez
    July 25, 2009 at 2:21 am

    Last month, I had to sell my 2 year old 15″ MacBook Pro, because of a financial emergency. Gladly, I’ll be buying a new one in September. I am REALLY HOPING, though, that Apple decides to give us both matte and glossy options back before I buy again.

    Like it Glossy? — Get it Glossy.
    Like it Matte? — Get it Matte.

    APPLE, AT LEAST LET US CHOOSE!!!

    It’s not that big of a deal for you to make that happen, is it??
    If matte screens were an option before, it should still be an option now.

    Apple … please !?!?!?

  440. 461 j. tizzone
    July 25, 2009 at 4:47 pm

    I will not buy another Mac, even though I’m at the point of needing a new one, unless I can have a MATTE screen.

    The glossy-only option is ridiculous. I had to work on one of those glossy screens, and ended up with a headache and eyestrain.

    A colleague bought several glossy iMacs for her department, and I asked how they were working out. Everyone there said, “well, our eyes hurt a lot more at the end of the day, and we’ve had to figure out how to block out the light”.

    And, by the way, the design of the new MacBook Pros is getting ugly also. They’re beginning to look more and more like a PC. UGLY. I don’t want black keys. Macs used to be so elegant. Now they look like junk. CONSUMER JUNK. Which I guess, is the market Steve Jobs is after. I’ve been using Macs since they first came out, and I have to say the design is going backwards. What happened to “think different”? As a designer, I like beauty around me. Bring back elegant design and matte screens!

  441. 462 Abe
    July 26, 2009 at 2:04 pm

    My plan of buying a new 13″ MacBook Pro is on hold until a matte screen is available. I do programming and photography, have used computers for over 20 years and will not use a glossy display to do my work.

  442. 463 Paul
    July 26, 2009 at 7:32 pm

    I hate the glossiness! Have an option for matte!

  443. 464 Martin Sander
    July 26, 2009 at 10:51 pm

    It’s as simple as that: When Apple offers a matte screen option, I’ll buy a 15″ MacBook Pro.

    • 465 Martin Sander
      August 28, 2009 at 9:25 am

      Just ordered my 15″ *matte* MacBook Pro with Snow Leopard! It’s really great that there’s a matte option for the 15″ MacBook Pro now! However, I can very well understand that people interested in the 13″ MacBook Pro would like to see a matte option as well …

  444. 466 Dan Cope
    July 27, 2009 at 8:18 am

    I had to purchase a 17” MacBook Pro because I am an architecture student working on my screen for hours a day. In my work, I don’t know exactly where I am working each day, and I need to work anywhere. I cannot do this with a glass covered glossy screen. Macs are supposed to cater to all of those creative types. Well, those creative types don’t always spend all day in a perfectly lit office or studio, which is the only place these new glossy MacBook Pro’s work. Not a good thing for a “portable, use-anywhere” computer.

    I am an architect and I like good industrial design, and I even think the black border on the glossy MacBook Pro looks better than the aluminum border on the matte 17”, but I chose that matte, anti-glare model because I needed it. This is not an option for many people and they are forced to live with the glossy screen (which should never have to happen). Those people are forced to delay their Mac purchases in hope of Apple’s eventual re-release of matte screens across the Mac lineup, or they purchase another brand of computer, even going over to Microsoft Windows if they have to. Yes, glossy is that big of an issue.

    Apple, if you don’t want to make matte, fine. Charge the extra $50 for matte. I don’t care. Anyone who wants matte enough will pay that extra charge, but at least give us the option!

  445. 467 joms jaucian
    July 28, 2009 at 2:43 am

    Apple, show me a 13″ MacBook Pro with a matte screen and I will buy it right away from you. The lack of a matte screen is the only thing holding me and my family back from buying Mac computers. Right now we have several computers and laptops all of which have matte screens. Glossy screens are just not comfortable and are no good to the eyes with regards to reflections.

    I hope Apple listens to us and provides us the option to have matte screens. I have considered the 17″ MacBook Pro – the only Apple model that has a matte screen – but it is just too bulky.

  446. July 28, 2009 at 1:50 pm

    I had problems with the 20″ Wacom Cintiq because of the reflective, glossy screen surface. I solved it by tilting the angle and rearranging new furniture. But shouldn’t the products be designed to accommodate to our needs, rather than we accommodate to them? The Apple Mac’s glossy screens are more reflective than the Cintiq’s so I am very reluctant to purchase a glossy-screen MacBook Pro or iMac.

    Sure, the Mac’s glossy screens are handy as mirrors for checking my hair, but I would prefer to concentrate on my artwork (which may be in dark tones). I would purchase the 15″ MacBook Pro or a 24″ iMac if they come with a matte screen option at the same price as their shiny, glossy cousins. Thanks.

  447. 469 Kelly Washington
    July 28, 2009 at 9:02 pm

    I have never been turned off by a computer more in my entire life than after I got this white glossy MacBook as a gift from my boyfriend.

    I had seen a MacBook before that somebody had, and was struck by how nice it looked, virus free etc, but never realized the glossy screen would cause such eyestrain and headaches.

    Somebody accidentially spilled a drink on my MacBook’s keyboard, which rendered it useless in mere seconds. It couldn’t be fixed, since Apple has moisture sensors inside to alert them of a spill.

    Needless to say I couldn’t be more happy. The glossy screen is gone and so are my headaches.

    I now have a nice matte-screen Linux Thinkpad, virus free and glare free.

    Here’s a big fat middle finger to Apple and the entire computer industry for pushing these glossy screens.

    I won’t advise anyone to buy any Apple product again!

  448. 470 br0930
    July 29, 2009 at 5:07 am

    The design of the bottom half of the new unibody Macbook Pros is just beautiful. Having taken apart and put back together plenty of laptops that I have owned (Dells, HPs, Thinkpads, older Powerbooks, the previous generation of MacBooks) for repair purposes, it would be an understatement to write how impressed I am with the new MacBook Pros. The cut-from-aluminum-block chassis, and the design of the motherboard and configuration of the fans is a fantastic design. I am excited about the prospect of the new batteries’ performance, and hope that they are all they are advertised to be. On that basis, I can’t think of any laptop I’d rather own for a long time (since any machine is eventually going to need repairs).

    By the same token, the design of the top half of the new MacBook Pros is just atrocious because of its un-usability. I was initially astonished at people who framed this as a glossy vs. matte issue. A LCD panel under a piece of glass isn’t just glossy; it is reflective. It is reflective to the extent that it hampers the users’ ability to look at the screen and use it. I visit Apple Stores, where they have made some effort to put their products in as favorable a light as possible, and it is still atrocious. Daytime or nightime, in any light, when I look at these glass-covered screens of these machines, I am appalled. Instead of seeing what it is on screen, I see reflections.

    I will stick with my previous generation 15″ MacBook Pro with matte screen until matte again is an option on the new 13″ or 15″ MacBook Pros. And I am ready to buy a new one, and drop $4K or so to have all the bells and whistles (8 GB, big fast HD, etc. … nice when you have a budget to spend an organization’s money). But I won’t buy it if I can’t comfortably use it. And I cannot comfortable use that reflective display of the current Macs. So I wait, and hope.

  449. 471 Bruce
    July 29, 2009 at 9:25 pm

    I strongly urge Apple to provide the option of Macs with anti-reflective, anti-glare (here called “matte”) screens.

    I have used iMacs for years, and several varieties of Mac notebooks (as well as other brands of Microsoft Windows PCs), and until recently, I was always able to buy and use an anti-reflective screen.

    More recently I have had to use several of the glossy screens on the new Macs (iMac as well as MacBook and MacBook Pro) and have found that their reflections are very distracting and tiring for my eyes.

    In some cases, in mostly dark rooms, I have been able to re-orient the screen, or my own position, to minimize reflection. But in other cases, such as in various offices or when near windows, it is not possible to darken the room just for me to use the computer. Note that some offices and classrooms do not provide for an easy way to allow an occupant to darken just their own window or work space.

    I find it incredibly distracting to keep focusing AWAY from the mirror reflection on the glossy LCD screen of nearly everything on my side of the computer screen: my head, the walls and all the stuff on the walls (posters, pictures, clocks and whatever), door frames, room and ceiling lights, etc.

    Computers are supposed to be designed to allow users to work with them – in my case, and the folks I work with – to allow us to read text, input text and numbers, view data and images, etc. They should not be designed as art museum pieces just to look ‘shiny and cool’. I need to be able to use the computer.

    Years back, there was a lot of emphasis on ergonomics and changing out the glossy computer CRT’s to have anti-reflective surfaces. For the life of me -and of my eyes – I do not know why Apple and other computer LCD companies have rushed to make almost all screens glossy in recent years. In my thinking, it is totally crazy, very anti-productive and very un-ergonomic.

    When I use a glossy Mac (or other brand) computer screen, after a while my eyes water, and I have to squint and struggle to focus on the screen. I have found that remembering to look away for a time helps, (or ‘palming’ my eyes) but the point is that I should not have to contort my body, or darken a room, or angle the Mac screen ‘just so’ – all so that I can simply read the data on the screen!

    Apple PLEASE bring back the anti-reflective, anti-glare (call it “matte” if you must) screen as an available and no-extra-cost option for all Macs with screens.

    And others who feel this way, please send your comments (as I have) to Apple feedback at http://www.apple.com/feedback/ . (there are choices on that page for the various Macs)

  450. 472 brice
    July 29, 2009 at 9:37 pm

    I’m waiting for the matte display before I buy my first Mac :)

  451. 473 Dave C.
    July 30, 2009 at 3:10 am

    As a freelance retoucher, I have had the opportunity to do creative retouching on an iMac with a glossy screen – and it drove me crazy. I was facing the window, so no direct glare to bounce off of the screen. I tried turning down the lights in the room, which didn’t help at all. Parts of the room, and myself, were being reflected back at me on the screen. While the reflections weren’t glaring, they were still interacting with the screen images I needed to correct. I would look into a shadow area of the image and I would have to shift side to side in my seat to be sure that what I was looking at was actually part of the image and not a reflection. After a few hours I got a severe headache. After a few days of headaches, I was able to convince the company that I was freelancing for that I would be able to get more work done if I was able to bring in and work from my matte screen MacBook Pro.

    While I had just purchased the MacBook Pro, it was not the latest model. Apple’s decision to make the gloss screen the only option has disturbed me. Sure, I could cough up and ADDITIONAL $50 on an already pricey computer to get the matte screen. But in the end, I decided the extra cost wasn’t worth it. As for the future, when my current MacBook Pro needs to be replaced, Adobe software products work just as good on Microsoft Windows PC’s as they do on Macs. If Apple can’t produce a product with a matte, non-reflective screen that fits my needs, then I guess I will need to migrate to Microsoft Windows.

    When my children are ready for laptops for school I will be making my purchasing decision on the availability of a matte screen model. I like Apple products, and wouldn’t mind spending extra but … when the time comes to make that purchasing decision, and if my only choice is gloss PC or gloss Mac – well I guess that I would have to go with a PC.

    Apple, don’t forget that a lot of households (such as mine) are of the one spouse has a PC and one has a Mac variety. And believe me, I have been defending Macs for quite a long time now. But PC’s outnumber Mac’s in this house. Please don’t take this as an idle threat, but if the day comes that I cannot purchase what I need from Apple – well, then changing my work flow to Microsoft Windows PC will not be a problem.

  452. 474 Nick M.
    July 30, 2009 at 11:56 pm

    I wanted to dump my 4 year old Dell laptop for new MacBook Pro 13″. But, the Mac’s glossy screen is so reflective. I’m really hoping Apple will surprise us this Fall with a matte option.

    I’m a long-time PC user, wanting to switch to Mac, but can’t (because of the lack of a matte screen) – what an irony.

  453. 475 Emil
    July 31, 2009 at 6:33 am

    I’m waiting for a matte screen option for the MacBook Pro 13″ before I’ll buy my first Mac ever.

  454. 476 Fuchia Sky
    July 31, 2009 at 2:58 pm

    I have resisted buying a new Mac laptop because of the glossy screens. I own a late 2006 matte-screen iMac (the earlier white model that does not have the black border around the screen) which I love, and often use my sister’s 15″ Powerbook G4 which is also matte.

    A year ago my sister’s work got her a 13″ MacBook and it has a glossy screen. I hate it because of the glossy screen. It’s a pain to watch movies on, and more than one person cannot view it to the glossy screen. I always get out the Powerbook G4 with it’s matte screen and love watching movies on it because there is no glare.

    The other problem is I sell products at a outdoor market on Saturdays and have tried taking the 13″ MacBook along but it’s useless because it’s always sunny outside and I can never see my MacBook’s screen due to the glare.

    Please, Apple, bring back a matte screen option on all of your laptops. I can’t bear to buy a Microsoft Windows PC, so will keep using my older Macs until a new matte option becomes available.

    Matte all the way :)

  455. 477 Joel
    August 1, 2009 at 7:56 pm

    I have delayed replacing my six year old iMac for over a year now because I refuse to buy a glossy screen. The glossy screen is not a functional design. At some point, I guess I will just have to abandon Apple and get a Microsoft Windows PC.

  456. 478 Michael, London
    August 2, 2009 at 10:46 am

    I run a couple of businesses and we use Mac laptops. Most older employees detest the high gloss screens, as I do. Our female employees prefer not to have the 17″ MacBook Pro laptops – which have matte screens – because they find them too heavy. Our employees find that glossy screens cause headaches, bring on migraine in those sensitive to migraine, and cause eyestrain.

    It seems that under UK law Apple may be guilty of sex discrimination and also may be in breach of disability discrimination legislation. For sex discrimination, this is because Apple is providing matte screens for equipment that tends to be preferred by men while not providing the same for equipment that tends to be preferred by women, although it is equally feasible technically and commercially for it to do so.

    For disability discrimination similar reasoning applies: Apple seems to be in breach of disability discrimination because it has the means to provide matte-screen, anti-glare equipment that does not harm those with the disabilities of migraine, a propensity to headaches caused by glare, and certain eye conditions, but chooses to discriminate against them.

    I and my employees have been loyal Apple users for a couple of decades now, and it is sad to find that the only way to get Apple to see sense on this matter – which should be an almost trivial decision for it – is to go down the avenue of suing them for discrimination.

    Come on, Apple, you’ve made a mistake, no doubt with the best of intentions. Please get your act together and do a U-turn on this matte screen issue. Sometimes your customers think different and are right. (Sometimes they think differently too.)

  457. 479 peter forese
    August 2, 2009 at 7:59 pm

    Pretty simple: I do not upgrade our 15″ 2.33 GHz MacBook Pro to a newer model as long as no matte option is available.

    Peter

  458. 480 Jason K.
    August 3, 2009 at 5:21 am

    I own several Macs, but I would never buy any screen that was glossy.

  459. 481 David B
    August 3, 2009 at 5:41 am

    I lusted after the all-aluminum chassis of the new Macs from the day it was announced, and ordered a 15″ MacBook Pro that same week, then returned it a week later because of the glossy screen. In my office, there’s a window behind me: one with a lovely view of the city. I pay a great deal for our office space with that view, and I am not going to shut the blinds and dim the lights so that I might get work done without unnecessary fatigue.

    The same day I returned the unibody machine to Apple, I ordered a late 2008 pre-unibody, matte-screen MacBook Pro 15″ from MacConnection. This matte-screen model should serve me for a few years … though prior to now I’ve been upgrading every 10-12 months for the past 5 years … that will have to change unless/until Apple pulls their head out in regards to the matte issue.

  460. 482 Mark F
    August 3, 2009 at 8:57 am

    Apple won’t get my money until they provide a non-glossy display. I’m perplexed by their decision to go all glossy on all of the displays (except the 17″ MacBook Pro, of course). I had a MacBook for a while and the glossy screen (while bearable), I was constantly adjusting to compensate for overhead lighting. The new MacBook Pro mirror displays are horrific in design. I’m going to wait this one out and see what develops. For now I’ll stick with my iMac (matte!) G5.

  461. August 3, 2009 at 10:40 pm

    I will never buy a Mac with a glossy screen. They are useless on location and at home for work.

    I’m hoping for Apple to release a 15 inch non-glossy option.

  462. 484 Vanamali
    August 4, 2009 at 12:05 pm

    It wouldn’t make sense to purchase a glossy screen notebook which is more useful as a mirror than a display. Apple ought to have re-considered as to how many ‘real’ people try using their computers in absolutely dark environments.

    I will wait till I can get another Mac with non-glossy option (I was lucky to buy the last release of the non-glossy version :-))

  463. 485 Ray Gallon
    August 4, 2009 at 11:10 pm

    I am a professional technical communicator, and I’ve been wanting to upgrade my G4 Powerbook to one of the new MacBook Pro models – however, the glossy screen has been a major impediment. As a professional who spends all day in front of the screen – writing, designing, making web pages or whatever – I am acutely aware of ergonomic shortcomings. The glossy screen is a major one, and a mistake I wouldn’t have expected from Apple. What could they have been thinking? Whose crazy idea was it that we’d all love glossy, glary screens? Folks, I don’t mind if someone likes it – everyone has their own taste. Just give me the choice, or I’ll need to find an alternative, and that is a painful thought.

  464. 486 vth
    August 5, 2009 at 8:51 am

    I’m currently looking for a replacement for my dead Powerbook G4. I originally didn’t have an opinion about the only-glossy issue, but after having used a glossy iMac as my desktop for a year, that experience has made it clear to me that I’m not going to purchase another computer with a glossy screen, especially one that gets used in uncontrolled lighting conditions.

  465. August 5, 2009 at 11:17 am

    I’m waiting to replace my 1.83 GHz 17″ iMac with a 13″ MacBook Pro but it’s not going to happen until the matte option is offered. If my iMac dies, I’ll find a second hand MacBook Pro with a matte screen as I am simply not going to be cornered by Apple into buying something new that doesn’t fit my requirements.

  466. 488 Jim
    August 5, 2009 at 3:43 pm

    The matte screen option is restful to view. Apple, continue being a company that listens to your consumers. Bring matte back.

  467. 489 Mikey
    August 5, 2009 at 8:14 pm

    Yup, bring back the Matte please. Apple, I won’t be buying another MacBook Pro until you do. Love OSX but if there are no matte screens, then my next MacBook might be a Hackbook …

  468. August 8, 2009 at 1:57 pm

    I disdain the glossy screen, and refuse to bob around in front of my monitor or reposition the monitor to adapt to a product that constantly reflects and distracts my attention by reflecting background objects,movement light sources etc. I use 3 Mac Mini’s with “off brand” (non Mac) monitors. This lack of “loyalty” to Apple has got to make non-Mac visitors to our offices chuckle. Additionally I’m still using a Powerbook with a matte screen and won’t replace it until a matte screen is available. My business is growing, unfortunately Apple isn’t helping by sticking to an unnecessary no-matte policy.

  469. August 8, 2009 at 7:28 pm

    I for one would like to see Apple invest their energy in a compromise solution. Look for new materials that have both the contrast of glass and the non-reflectiveness of matte!

  470. 492 Hawke
    August 9, 2009 at 9:20 pm

    Apple, please bring back the Matte Option on the MacBook Pro 13″ and 15″ — It will bring new customers.
    Thanks

  471. 493 Jo
    August 10, 2009 at 7:51 am

    Please, iMac’s with matte screen asap. No matte, no iMac.

  472. 494 Gazza
    August 10, 2009 at 9:51 am

    I’m not buying another iMac until it as a matte screen – simple as that. A Mac Pro is too expensive for my business to justify. Apple, please don’t force me to use a Microsoft Windows computer :-(

  473. 495 Pesc
    August 11, 2009 at 7:40 am

    Apple has just introduced a matte option on the 15″ MacBook Pro. This is great news! You can configure a 15″ MacBook Pro with a non-reflective screen (“reflexfri”) in the Swedish Apple Store. It will cost 540 SEK extra (75 USD).

    http://store.apple.com/se/browse/home/shop_mac/family/macbook_pro

    However, the 13″ models are still missing a display option without reflective defects.

    I am still using my 12″ G4 Powerbook. This is in fact the latest Apple laptop that is both portable and has a matte screen! When you are using your laptop everywhere but in an office – on trains, planes, cafés, outdoors, etc – reflective screens are much more difficult to use than a good matte screen. So why not offer a matte screen where it is needed most??

    Please Apple, provide an update for my 12″ Powerbook WITH A MATTE SCREEN. I won’t buy one with reflection defects in the screen.

    • 496 macmatte
      August 11, 2009 at 11:58 am

      However, I won’t be satisfied until Apple brings back anti-reflective screens for the iMac as well. But Apple bringing back matte for the 15″ and 17″ MacBook Pros is at least a start.

  474. 497 Josh
    August 11, 2009 at 7:48 am

    I work for the UN producing disaster reports based on satellite imagery analysis. I would love to finally integrate Apple’s iMac into our unit, however, professionally we simply cannot use glossy screens for image analysis or cartography.

    When the matte screens are on offer, then and only then will we purchase.

  475. 498 Hauke Fath
    August 11, 2009 at 11:46 am

    I work as a system and network administrator, and my matte-screen Powerbook is the workhorse of choice for most things Internet and Office. A replacement would be due, but I am not going to pay a premium for much reduced ergonomics – I see enough peecee notebooks here as it is to know and despise glossy screens.

    Bottom line: Both my and my wife’s (she’s a web designer) Powerbook will not be replaced with a ‘glossy’ MacBook Pro, period.

    Thanks, but no thanks, Apple.

  476. 499 Xavier Ramonbordes
    August 11, 2009 at 3:13 pm

    I am a college student, and I use an iBook G4 everyday. Its 30 GB hard disk and 1.33 GHz processor became not powerful enough for the applications I use, and therefore I thought about purchasing a 13″ MacBook Pro. A friend of mine uses this laptop, and let me try it, but I was really disappointed with the glare on the screen, causing strong eye strain within an hour, even if I was not outside and the only window was perpendicular to the computer.

    I really want to buy a new MacBook Pro, but I can’t afford the 17 inch one. I will buy a 13 inch MacBook Pro, with the anti glare screen option – not without.

  477. 500 WorX
    August 11, 2009 at 3:44 pm

    And matte screens for the MacBook Air.

    Vote also at: http://www.petitiononline.com/mod_perl/signed.cgi?38djhak2

    We endorse the petition to Apple for matte displays for the MacBook.

  478. 501 Wallace
    August 11, 2009 at 4:16 pm

    I do background design in animation, and It’s all about getting the tones right. You’re trying to key the values of a drawing to a particular light and dark limit and here comes a reflected window or light source that throws everything off.

    This is basic stuff, Apple, and you’ve got a loyal army of artists, so let’s have the tools we need. Give us matte screens as an option on all Macs – not just the MacBook Pro’s.

  479. 502 Joshua Beidler
    August 11, 2009 at 4:49 pm

    For me, the single most important feature that I look for in a computer is a high-quality, non-reflective display. I find the glossy display so problematic that it’s a dealbreaker for me. Clearly, many other Mac users feel the same.

    I’m pleased that Apple, as of 11 August 2009, now offers a matte display on the 15″ and 17″ MacBook Pros. I urge Apple to extend this option to the 13″ MacBook Pro and iMac as well.

    Each model in Apple’s lineup fulfills a distinct need. There are many students who would love a 13″ MacBook Pro with a matte screen, but can’t afford a 15″ model. Similarly, there are plenty of “prosumer” buyers who want an iMac with a matte screen, and whose needs aren’t being met by the Mac mini or the Mac Pro. This is why I urge Apple to offer a matte display option on all Mac models that have a built-in display.

  480. 503 Syfy
    August 11, 2009 at 8:22 pm

    I really would like to buy a MacBook Pro 13″ for my studies, but that won’t happen as long as it has got a glossy display. I’ve looked for alternatives, but haven’t found a notebook, that’s as good and costs as much as the MacBook Pro. So please, Apple, also upgrade the 13″ model with a matte screen!

  481. 504 Fritz Haber
    August 11, 2009 at 8:53 pm

    Until there is a matte screen option for the 12 inch MacBook Pro, I will not buy any Apple computer again.

  482. 505 Jerry
    August 11, 2009 at 9:49 pm

    Matte screens now please on ALL laptops, iMac and Cinema Displays!

  483. 506 Louis
    August 11, 2009 at 10:54 pm

    Sweet stuff, Apple! 15″ down, 13″ to go …. oh and iMac and cinema displays :)

    Come on, don’t stop while you’re on a roll: Make matte an option on the whole range.

  484. 507 Carlan
    August 12, 2009 at 1:51 am

    Apple, as soon as you offer the 13″ matte screen option, I am ordering one … but not until then ….

  485. 508 Pete G
    August 12, 2009 at 9:56 am

    Ars Tech released another glossy/matte poll in regards to Apple bringing the matte option back on the 15″ MacBook Pro’s recently.

    http://arstechnica.com/apple/news/2009/08/matte-display-option-makes-a-quiet-return-to-15-macbook-pro.ars

    As you may know, Ars Tech also had the results of an earlier Lenovo poll which had something like 86% of Lenovo customers choosing matte screens over glossy. (See MacMatte link list above.)

    Apple of course needs to make matte options available on all their models. This may take some time and the 15″ was the easiest to do right away. The iMac glass screen can be removed with a suction cup and below is a matte LCD screen. (This may void your warranty)

    If anyone from Apple is reading this – especially our dear friends Steve Jobs and Johnathan Ives – from the bottom of our hearts a sincere THANK YOU for beginning to alleviate our suffering from these glare and reflection-prone screens, but the job isn’t quite done yet. The rest of the Mac line needs your attention in upcoming hardware updates.

    As you know the needs of the computing public are broad in scope, because of Apple’s rapidly increasing market share, perhaps it’s time to evaluate the limited product line in favor of more hardware options?

    Might I suggest designing future computers with ‘Apple Store easy’ switchable screens? This might help solve a lot of production amount and other issues from returns of glossy type screens.

    I’m sorry to have to state this, but two potential Mac switchers I sent to the Apple Store Miami in the last year declined to purchase a Mac laptop because of “the reflections of the overhead lights on the screen”. After that, I quit sending people to Apple for computers.

    The glossy-only option is hurting your sales. Matte can be cool – just look at ColorWare’s “Stealth” MacBook Pro. All matte black and awesome as hell.

    Shiny screens are not user friendly for long periods on the computer. It makes using the computer a chore because of the work involved in “seeing” and adjusting oneself to get around the glare and reflections.

    Again, Apple, thank you for what you’ve done for now. Keep it up!

    • 509 macmatte
      August 12, 2009 at 10:44 am

      Pete G’s above comment refers to a poll that accompanied an article at Ars Technica by Jacqui Cheng on August 11, 2009 entitled, “Antiglare display option makes a quiet return to 15″ MacBook Pro”. When I took the poll, the results were as follows:

      Question: Are you happy with Apple’s concession to add a matte option to the 15-inch MacBook Pro?

      Yes, I hate glossy! 66% (1344 votes)
      Matte is lame. GLOSSY 4 LYFE. 11% (215 votes)
      Who cares? 23% (469 votes)
      Total Votes: 2028

  486. 510 Icculus
    August 12, 2009 at 5:25 pm

    I plan on finally making the long anticipated switch from a Microsoft PC to Mac as soon as the 13 inch version of the MacBook Pro can be bought without the glossy screen. Show me the matte and I’ll show you the money!! If Macs are as great as people say they are, I will probably buy many more in the future.

  487. 511 Josh
    August 12, 2009 at 7:28 pm

    Apple, now that you offer the matte screen to the 15″ model, as well as the 17″, why don’t you include them in all of your laptops? What the hell were you thinking? Offer it to the most expensive models first and see what happens? You guys should be out of business. For all those Apple fanboys, why are you still loyal to them?

  488. 512 Sharmela
    August 15, 2009 at 5:58 am

    My beloved iBook G4, that I’ve had for about 5 and half years, is due for an upgrade. It doesn’t run Photoshop and such so smoothly anymore.

    I’m so bothered that Apple has not introduced the matte screen option for the 13″ MacBook Pro. If there was a matte 13″ model, I’ll definitely buy them – like right now, this minute.

    I am holding on till then.

  489. 513 Kingsley Chen
    August 17, 2009 at 12:39 am

    Apple: Please, please, please bring back the Matte screens. I cannot stand the glossy reflections. I’ve enjoyed my 17″ PowerBook G4 for 4 years now and won’t by a glossy screened Macbook.

    -Kingsley.

  490. 514 Pete G
    August 17, 2009 at 5:10 am

    More petition comments need to be added to this petition.

    As you may know, Apple is the only provider of OS X. It’s therefore not a simple matter to take one’s hardware choices to another maker and the software will work just fine.

    Apple is recognizing that the glossy isn’t for everyone, especially a lot of their “pros”, but Apple is obviously trying to gauge which of their products the computing public needs in a matte option. So please scroll down and state your comments, complaints and preferences in regards to the glare/reflections issue. The more comments the BETTER!, even if what you have to say is already covered. We need quantity of opinions!

    If you are not going to purchase a Cinema Display because they are glossy, SAY SO! It will take Apple many YEARS before they realize the mistake they have made in not offering a matte option as people go out and buy inferior third party matte products instead.

    Also make sure you visit http://www.apple.com/feedback/ and leave your comments there as well because this shows your are serious and/or a previous Apple customer.

    Positive change is occurring BECAUSE of our collective efforts. Portables are not the only sufferers of glare and reflections. Inside brightly lit offices, schools and homes, it is an issue for desktops as well. Something needs to be done!

    Please link to this site from all over the internet, in order to generate attention to this problem!

    Thank you!!

  491. 515 Ed O
    August 18, 2009 at 4:55 am

    Dear Apple,

    A few years ago I ended up buying a Dell Precision Workstation over an iMac because of not having the choice of a Matte screen. My wife and I cannot deal with the glossy screen due to migraines and other vision problems. I now am ready to buy a MacBook Pro for my wife and was happy to learn that the 15″ now comes in Matte. I am begging Apple, PLEASE bring the choice of Matte to the 13″ Macbook Pro also. Many people need the smaller footprint of the 13″ Macbook vs the 15″. If anyone has ever walked around any Apple Retail store, almost 99% of Apple’s own employees agree. It is a no brainer. Don’t end up like Dell being out of touch and too big to care. I can’t believe that this can’t be remedied quickly. Hey, Steve, I hope you are listening. Stop listening to the bean counters.

    Again put in the last piece of the puzzle. The 13″ MacBook Pro is it. Make it Matte. You can even make a humorous ad about it and rev up sales. Be creative …

    Thank You, Ed

  492. 516 macmatte
    August 22, 2009 at 7:11 am

    I’ve seen for a long time that silver Mac notebooks are featured in many TV and magazine advertisements, however, it struck me recently even in August 2009 – at least a year after the black-rim unibody Macs came out – all the Macs, without exception, that are shown in these ads are the older model silver-rim, MATTE screen models. It is clear that the advertisement makers wanted the public to see what the person was viewing on the screen, hence, they do not use glossy-screen Macs in their advertisements. I have not seen one TV ad that featured the black-rimmed unibody models. Maybe now that the 15″ unibody Mac has the matte, anti-glare option, I’ll be on the lookout to see if any of these black-rimmed models appear in ads.

  493. 517 Dan Schultz
    August 22, 2009 at 6:35 pm

    I want to buy the 13″ MacBook Pro. But I will not until Apple comes out with the Matte screen. It is damn impossible to see the glossy screen with a bit of sun around. Isn’t the purpose of a laptop to be mobile and have the ability to work outside. Well, I have a 15″ MacBook Pro with matte screen, and it works great … APPLE, please create the 13″ MacBook Pro with a matte screen :)

  494. 518 John Lindner
    August 23, 2009 at 2:31 am

    I have been a loyal Mac user for many years. As an art educator, I have been behind the purchase of many Macs for different school systems. I would never purchase a monitor with a glossy screen. I have several artist friends who would love to buy a new iMac but are waiting in the hope that some day the anti-glare option is available again. I cannot understand the resistance to this by Apple. Yes – we would be willing to pay more for less eyestrain!

  495. August 24, 2009 at 12:56 am

    I’ll buy a 13″ MacBook Pro as soon as a matte option is available. TechRestore is an option, but I’d rather it all come from Apple. I’m willing to pay extra as a Built-to-order option.

    I tried, I really tried to like the 13″ MacBook Pro in the Apple store, having stopped by several times when traveling in a city with an Apple Store, however, the reflections are just too much for me. So unfortunately – if there is no matte (ok, anti-glare display as now in the 15″ and 17″), I will not buy. I already have a 15″ MacBook Pro for work – I do not need another. My purchase choice is limited to a 13″ anti-glare MacBook Pro. Until it is available, I will be waiting.

  496. 520 Stephen Farmer
    August 24, 2009 at 9:34 am

    Apple, please bring back the matte screen for the iMac. My matte, pre-intel (4 year old) iMac needs replacing. I would replace it immediately if Apple brought out a matte iMac option – but would never buy the glossy.

    Thank you.

  497. 521 Øystein Tveito
    August 24, 2009 at 11:11 pm

    Please let there be a matte option for the 13″ MacBook Pro. I’m in a big need of an upgrade and if there’s no matte coming to the 13″ anytime soon, I will be forced to buy a non-Apple laptop. Please hurry Apple!

  498. 522 Meelis Sildoja
    August 26, 2009 at 1:59 pm

    I just got 13 inch MacBook Pro with glossy screen since there was no hope of getting one with a matte screen. My old 15 inch MacBook Pro has a matte screen and I adore it. The new glossy one disapoints me.

    Please, Apple, we need matte screens. And why at all did you chose to go for glossy screens if the majority don’t like them. Bad market survey?

  499. 523 Marc Wilde
    August 26, 2009 at 11:00 pm

    As a photographer, glossy screens are a total no-no. I can’t stand their over-saturated, inaccurate colours. Look at a nice vibrant photograph on a glossy screen (such as Apple’s current LED Cinema Display). Sure, it looks visually striking and pretty. Now try printing that same image on any kind of paper and you’ll immediately realise how awfully inaccurate and over-saturated the screen is, even with time-consuming colour calibration for print beforehand.

    Reflections are ridiculously distracting and annoying for photo work as well, especially on the current glass-based Apple screens. When I’m trying to judge the colour of a beautiful sunset, I don’t want to see the colour of my room’s walls and the image of myself on top of it!

    I will do everything I can to keep my 20″ anti-glare Apple Cinema Display working. It’s the best monitor I’ve ever used and I really hope Apple brings back an improved version of it with an ANTI-GLARE front!

  500. August 27, 2009 at 9:15 pm

    I currently use a 12″ Powerbook G4. I’ve been dying to replace it with a 13″ MacBook Pro (I don’t want the larger 15″ and 17″ units because of price and size), but really don’t like glossy screens, since they limit the ability to see the screen in too many lighting conditions.

    One other thing I’ll note is that the single audio port for either input or output is a poor design choice, in my opinion. As someone who uses the 12″ Powerbook for recording, I’d like to be able to do the same with the MacBook Pro without having to convert one of the signals to USB.

    If I had these two features in a 13″ MacBook Pro, I’d buy one immediately.

  501. 525 Ivo Wittwer
    August 28, 2009 at 2:58 pm

    Did anybody wonder why all the staff at Apple Stores wear black shirts? I don’t remember what they wore before the glossy displays showed up, white? ;-)

    • 526 Pesc
      August 29, 2009 at 9:45 am

      Well, at least you can understand why Steve Jobs always wears a black turtleneck. It surely must help with all reflections. :)

  502. 527 Ellen Weiss
    August 29, 2009 at 12:31 pm

    I love the idea of the 13″ MacBook Pro paired with the 24″ Cinema Display that can power the laptop, etc. But the glossy screens of both of these blind me. So, right now, I’m sitting on my purchase money, not quite sure what to do. Apple, if you release non-glare versions of these two devices, I’ll buy immediately. That’s all I’m waiting for.

  503. 528 betsy
    September 1, 2009 at 6:15 pm

    Another vote for matte screens on the 13″. I’m still waiting to replace my 12″ Powerbook (which is beginning to creak. Apple, give me a matte screen and I’ll do it …

  504. 529 Leon
    September 2, 2009 at 1:18 am

    I have been holding out for 3 years to upgrade my iMac until I can get a 24″ matte screen. Any screen, especially one that size, requires no glare when working on photos/videos. Also spreadsheets require much concentration – which matte enable. Glossy adds reflections which give me eye strain. Thank you.

  505. 530 Harry
    September 4, 2009 at 6:02 pm

    Unfortunately only half a job, Mr. Jobs. Bring matte on for the 13” MacBook Pro and you’ll have one happy customer more!

  506. 531 Evan
    September 4, 2009 at 10:41 pm

    I’m a writer and am holding off buying a new MacBook until I can get a matte screen on a 13-inch MacBook Pro. But if that doesn’t happen soon I might have to buy a Microsoft Windows PC, or at least a netbook with a matte screen. Ack! Please offer matte on your complete line, Apple. Fair is fair.

  507. 532 Jonathan
    September 5, 2009 at 6:51 pm

    I am also a writer. I don’t like glossy screens either, as a rule, but found working on my girlfriend’s late 2007 black MacBook to be just about tolerable in most lighting conditions, so I decided to buy one of the new 13-inch MacBook Pros for myself. Big mistake — buying the MacBook Pro on the assumption that it’s glossy screen would be much the same as that on the Black MacBook. It is significantly more reflective, to the point where I have a blinding headache after an hour of trying to write. The difference between the two computers is also very noticeable when they are placed side-by-side; the black MacBook has more of a dull gloss, while the 13″ MacBook Pro is like a mirror.

    So there are degrees of glossy, and these new MacBook Pros are significantly more prone to glare than previous glossy laptops.

    If anyone could comment on how the MacBook Pro compares to the current white MacBook in terms of glare, I would love to know.

    Apple, you make the claim that the glossy screen is better for viewing images and video. Maybe that is true. But many of us still live our lives in the world of text. First you brought in font smoothing and decided that you would not give users the option to turn it off. Now you have brought in glossy screens across the board and are ignoring the pleas of those who desperately do not want to incur chronic eyestrain and headaches as the price of being a Mac user.

    I am sorely tempted at this point to move to Linux on a matte-screen PC laptop, and I have used Macs loyally for 20 years. Listen to your users, Apple.

    Things that look great aren’t always the most comfortable to use or wear. This is a classic example.

  508. 533 M. AlK
    September 5, 2009 at 7:00 pm

    Apple used to brag about their screens .. I think it is totally useless if you can’t use it !!

    I have used an iMac with the glassy screen and would not buy it … I’ll buy a Mac Mini (because I can select my screen) but won’t do glossy. I use my iMac extensively and a glossy screen is the last thing I want. Furthermore, I like to be treated like an aware customer and feel like I can make a choice.

    This is a petition to bring back matte iMac.

  509. 534 Adrian
    September 5, 2009 at 10:46 pm

    In 2007 I bought a matte 24″ Aluminium-edged cinema screen and a MacPro desktop. It is used every day and its consistent illumination and sharpness is superb for photo editing. There are no distraction of reflections at any time. I am now waiting to purchase a 13″ MacBook Pro to use alongside this and when travelling. Whilst the new glass screens at first glance look superbly sharp and saturated with colour, they are actually not true to life. Life experienced out of ones eyes is not glossy and certainly not with additional glossy reflections across everything. Alongside the 17″ and 15″ Matte MacBook Pros, a Matte 13″ is urgently needed for travelling photographers. Please, Apple, complete the range with a Matte option on the 13″ MacBook Pro.

  510. 535 Erk
    September 7, 2009 at 3:57 am

    I refuse to buy a laptop or monitor with a glossy screen. It’s ridiculous that Apple got rid of the matte option. I’m glad it’s now available for the 15″ and 17″ MacBook Pro models, but the matte option looks like an afterthought (which it apparently is). I’m ready to upgrade my 2007 MacBook Pro, but will wait it out and see what happens.

  511. 537 Cafe Matte
    September 8, 2009 at 10:48 pm

    No matte = no sale.

  512. 538 Naved
    September 10, 2009 at 2:44 am

    I have been waiting for past few months for Apple to provide a matte screen option in 13″ MacBook Pro. I work in different light conditions (bright as well as dark) which makes it a necessity to have a matte screen laptop. Hopefully, very soon Apple will provide a matte option in 13 inch MacBook Pro. Thanks.

  513. 539 James Morton
    September 10, 2009 at 9:58 pm

    Apple, PLEASE add an anti-glare option to the 13″ MacBook Prp, and make the aluminum bezel to be black-anodized, with the “MacBook Pro” logo non-anodized or just printed silver. It would look nice just like the glossy screens, except also be comfortable to work on. If it’s $50 option, fine.

    Right now I need the 13″ form factor, but cannot use the machine due to medical harm the glossy screen is causing. The glossy screen gives me headaches, eye strain, and nausea. If I turn up the screen brightness to eliminate glare, my eyes burn within five minutes. If I turn down brightness, then the glare gives me headache and motion sickness.

    The reflections are several times brighter on the glass screens than on the plastic gloss of the white MacBook. I could shave using the glassy screen as a mirror, whereas in the white MacBook the reflections are dark and easy to ignore. Yes, viewing photos and videos is alright with this glassy screen, but reading and writing and editing text makes me feel sick and achey. The consumer anti-glare films are terrible to apply and don’t work well.

    I’m sticking to my 12″ Powerbook until the 13″ gets a matte screen option.

  514. 540 AnotherDesign
    September 11, 2009 at 5:24 pm

    I was at the Apple Store at Westfield London this week and noticed the 3 maybe 4 large wallscreens advertising Apple products and listing the appointment times for the Genius Bar. All of these were matte so there were no reflections and could be read easily. I then noticed a customer being given a demonstration on iMovie by an Apple representative , who was using a 30″ Aluminium edged matte cinema screen.

    If Apple and their staff recognise the value of matte screens without reflections, why cannot their customers be given the opportunity to buy the computers and laptops they need with matte screens. I need a 13″ MacBook Pro urgently for travelling. Apple, please listen to the needs of your loyal customers before you loose some of them to an inferior system. Thanks

  515. 541 Dave Rogers
    September 14, 2009 at 7:54 pm

    IT’S SIMPLE REALLY. I, like many others, will not buy a glossy screen. I need to upgrade 2 PC’s to Mac’s but won’t do it until the matte option is available. Maybe Apple don’t care about 2 more iMac sales. I wouldn’t even mind if a replacement screen was an optional extra as it’s only held in place by magnets!

  516. 542 sunny bergman
    September 15, 2009 at 8:25 am

    The day Apple introduces the matte option on their 13-inch MacBook Pro’s, I’m going to order it with such tempestuousness, like people in need of a transplant would do, if the waiting list were to be done away with, and everyone could now order the organs on amazon.com

  517. 543 Bodie
    September 15, 2009 at 9:37 pm

    I see that Apple is now offering a Matte screen protector for their 15″ and 17″ MacBook Pros. I think this is telling. The message is getting through. But the fight is not yet over.

    I may get the Matte screen 15″ notebook when they start showing up on the Factory Refurbished page. I will not buy a Glassy or Glossy anything.

    Apple needs to offer the Matte option on EVERYTHING. And not charge extra for it.

  518. 544 Stefan Balduf
    September 16, 2009 at 10:05 am

    Earlier this year I had to undergo a surgery – a cornea transplantation on my left to be precise. Since then my eye is much more sensitive to light, and reflections on a glossy display do not ameliorate this issue at all.

    A new computer is needed to replace our 6-year old Windows PC. It is not an option to have a Mac Mini with a third party screen. It’s simply not powerful enough for my needs.

    So please, Apple, offer a matte option on the whole Mac line-up!

  519. September 17, 2009 at 1:04 am

    I have a glossy MacBook and a matte MacBook Pro, which I bought just before they went glossy only. I’ve been laptop-only for over ten years, but if a matte option is not available when my MacBook Pro needs replacement, I would sooner buy a desktop computer with a (non-Apple) matte display than another glossy laptop.

  520. 546 Marshall Colley
    September 17, 2009 at 8:17 am

    I am a road warrior, so to speak, and I travel internationally showing photography and video, including serious editing on the road. Due to lighting in the airports and small graphical changes required in editing, I need an anti-glare screen on the 13″ MacBook Pro. Until then I’ll keep using my 12″ matte-screen iBook. The 15 and 17″ models are just to big to travel light. Moreover, I just got the new Final Cut Studio for Intel only and this will create a problem because it will not run on my iBook.

    I have been waiting for months for Apple to offer the same choices of an anti-glare screen for the 13″ too. I have two 23″ cinema displays, Mac Pro 2.8 GHz-octo and a number of G4 and G5’s. I can’t understand why Apple is holding to this line of thinking when they would earn much more revenue and meet their loyal clients needs. Whatever happened to the “customer is right” way of running a business? My iBook is not going to be compatible my Intel-only software. Apple, will you please make your most loyal customers overjoyed and happy after all the years we’ve stuck by you. Please Steve!!!!

  521. 547 L. Wilson
    September 27, 2009 at 5:56 am

    We are also waiting for the matte (non-glare, non-reflective, whatever you want to call it) iMac to come back. Apple Insider has said that redesigns of iMac’s are rolling off the factory floor in Taiwan. SURELY one of the new things being offered will be the anti-glare screen that so many people want and need! If you can put in a Blu-Ray player, how hard can the matte screen be? We’ve also frequented an Apple store a lot in the past month, and every time we have made sure to tell the sales staff that we are waiting for the matte screen that we want. Must keep those comments going through to Apple however we can!

  522. 548 Matthias
    September 27, 2009 at 6:25 am

    I came to the Mac via the hackintosh route, enjoying the combination of a well-made GUI and a usable UNIX base with the shell tools I need. As much as I enjoyed running OSX as my main OS on my 12″ SXGA+ Thinkpad, I’d buy a 13″ MacBook Pro just to get rid of the quirks — I’ll even accept the lower resolution compared to what I use right now — but I can not and will not buy a notebook computer deliberately crippled in usability just to look good when turned off or showing exaggerated colors when watching movies in darkened rooms. I WORK with this machine, traveling, under different lighting circumstances, and need something adapted to this purpose. Unfortunately, Apple seems to have lost interest in their professional customers in favor of people needing something to view their Facebook at Starbucks. Nothing wrong with catering to these people, but please keep in mind that some people actually try to get work done with their portable computers.

  523. 549 Ishtar
    October 1, 2009 at 12:56 am

    I’m very eager to replace my iBook G4 with a MacBook Air, but there’s no way I’m going to pay $2500 for a glossy screen.

  524. 550 Jean
    October 6, 2009 at 8:32 am

    How long do we have to wait for a 13″ MacBook Pro with a Matte screen. Surely it is obvious that there are plenty of customers waiting to buy such a model who, for a variety of reasons, will not consider buying a laptop with a glossy reflective screen. A 15″ is not an practical alternative for rucksack travelling individuals where even the 13″ model is on the large and heavy size. If Apple acknowledge the need of Matte screens in the 17″ and 15″ MacBook Pro models why do they not make this option available in the final 13″ model. There is considerable frustration of waiting and not knowing if a 13″ Matte will ever be available.

  525. 551 Adrian
    October 6, 2009 at 4:27 pm

    Queensland University for Technology, Brisbane Australia have a webpage concerning the Health and Safety of working with High Gloss Computer Monitors. It starts with “This web page contains health and safety considerations for Macintosh – Apple ‘glass’ or high gloss monitor screens…….Reflections and glare on high gloss monitor screens and their relation to the angle of the monitor screen, could cause the operator to adopt awkward postures when viewing the monitor screen and using related equipment. These reflections on the screen can be from internal and external sources such as the overhead lighting and/or position of windows.

    THe whole article can be viewed at

    http://www.hrd.qut.edu.au/healthsafety/worksafely/highGloss.jsp

  526. 552 Hawke
    October 6, 2009 at 5:35 pm

    Every MacBook Pro should have this matte option! It’s Pro after all.

  527. 553 Woody
    October 8, 2009 at 6:13 pm

    I want to upgrade from my old PowerPC Mac to a new 24″ iMac, but not with the glossy screen. It is impossible to accurately edit photos with the glossy screen unless the room is essentially dark. I will continue to use my matte screen 15″ MacBook Pro until/unless Apple offers the iMac with a matte screen.

  528. 554 James
    October 9, 2009 at 7:28 pm

    You can only use glossy screens successfully in a limited number of controlled environments, whereas the matte screen allows for a full range of usage – kind of the point with a laptop. It’s fine if glossy screens remain available for people who can somehow convince themselves that they’re superior, but, Apple, please give those of us who have eyes a matte option!

  529. October 12, 2009 at 8:50 pm

    I have been using both the glossy and non-glossy displays for quite some time (over a year). At home, I choose to use older Cinema Displays that are matte-finished, however, at work I am forced to use a newer iMac with a glossy display. I find that with the glossy display, I tend to have more eye-strain and difficulty matching colors. While it is true that I can “tune-out” some of the reflection and glare, it is still a nuisance, and I find much more comfort and joy using my matte displays at home.

    I also own a black MacMook with the glossy display (albeit not glass like the new ones) and I can feel a difference when I use it versus a traditional matte display. Just recently, I was using an older Powerbook with the matte display, and it was much easier for me to focus and read text on it, and match colors for a project.

    I really hope that we will have an option for non-glossy displays on all Apple products soon. I am an Apple die-hard. It pains me to think of buying non-Apple displays for my MacPro. But, when push comes to shove, I know I will never buy the glossy 24″ display. I just can’t. I’ll have to go with some other company, or buy used matte Cinema Displays.

    Please, Apple, listen to your loyal customers, especially those who have been around since system 6. Don’t sell your soul to get trendy new customers who only buy because it’s cool. True Apple customers like me, and the others on this blog see how being part of this Mac community is so much more. Please listen to us and give us the option for matte-displays.

  530. October 12, 2009 at 9:43 pm

    I vote for matte displays!
    Best regards

  531. 557 Meghan C.
    October 13, 2009 at 2:51 am

    Bring back the matte to the Mac! I agree!

  532. 558 Tony
    October 13, 2009 at 5:42 am

    I have a polycarbonate MacBook 13″ (glossy) and a 13″ Dell (matte). Although the colours are richer on the glossy screen, when it comes to which one is easier to use in varying light conditions, the matte screen wins hands down. I didn’t buy a small notebook to watch movies – I’ll do that on a TV. I am holding out purchasing a new 13″ MacBook Pro for my partner until a matte screen is available. If that option doesn’t become available, as much as I love Mac OS (we also have an iMac) I’ll look at other manufacturers notebooks.

  533. October 13, 2009 at 4:06 pm

    I have been a Mac user since 1985 (Mac 512K) and have overall been pleased with the line for nearly a quarter century. I have personally purchased about a dozen Mac systems (desktop and laptop) in that time.

    My current MacBook has the glossy screen and it is far too reflective for my taste. When you angle the screen for good viewing, overhead lights are often a problem. The glass screen also picks up smudges and fingerprints readily, including from the keyboard when closed.

    I think it was a very bad move to go to something that looks “shiny out of the box” but is a pain to work with. If I had a choice, I would have gone with the matte screen. Since this computer was replacing an iBook G3 about 6 years old, I had to make a decision rather than wait for an option from Apple.

    There are other quibbles I have with Apple and its software and the way it charges for dot releases in the operating system. However, this does not seem to be the venue for it.

    James

  534. 560 iromania
    October 15, 2009 at 5:38 pm

    I will not buy a 13″ MacBook Pro until Apple offers a matte/anti-glare option.

  535. 561 Mary K Chelton
    October 17, 2009 at 4:09 pm

    I bought a 20″ iMac early in 2009 and no matter how I arranged lighting in my office at home, the glare from the glossy screen was intolerable. I finally bought a Photon pre-cut matte cover for the screen, but deeply resent having to pay $40 extra for something that should be standard on all Macs. I will never understand Apple’s decision to use only those glaring screens, and as a longterm Mac owner/user, I feel betrayed by it.

  536. 562 Betsy
    October 17, 2009 at 6:27 pm

    I’ve got a Powerbook G4 with a matte screen, and a Mac Mini with a NEC monitor that is somewhat glossy. I have continual eye strain with the glossy screen. I need to upgrade the Powerbook, and have looked in the local Apple store, but will not get a MacBook 13″ because of the glossy screen. (I have a friend who has the 17″ MacBook Pro and I love that matte screen.) I shall be getting a netbook next week (when Windows 7 is out) very regretfully – I’ve always had Macs (and Apples.) I can not see why Apple refuses to expand its user base and provide matte screen options on all of its models.

    • 563 Bodie
      October 19, 2009 at 11:19 pm

      With the release of Windows 7, I too will be looking at other notebooks that have a matte screen. I love my Mac Pro with Samsung matte screen. I will never buy a glossy/glassy anything.

  537. 564 Charles H. Baron
    October 19, 2009 at 10:10 pm

    My first computers were Apple desktops and laptops. I am a great Mac fan. But, I am forced to use Microsoft PC’s for Photoshop work because of the glare of the glossy-screen iMacs. My situation and response is shared by professional photographers of my acquaintance who are looking for something less expensive than the Mac Pro. We would all be willing to pay the surcharge, were there to be one, for the matte finish screen once it is available.

    The Apple representatives I have spoken to about this have all assured me that Apple listens to customer feedback and that Apple is likely to respond favorably in the near future. Apple, I hope that you are listening and that they are correct.

  538. 565 macmatte
    October 19, 2009 at 10:30 pm

    A video which shows the stark difference between glossy and anti-glare Mac screens.

  539. 566 br0930
    October 19, 2009 at 11:53 pm

    I commented above expressing my great dissatisfaction at the lack of matte display options in smaller MacBook Pros (at the time, the 17″ model was the only one available with the $50 anti-glare option). Since then, Apple has provided the anti-glare option on the 15″ MacBook Pro, and I have bought one (and am extremely pleased with it … it’s quite a thing to see it side-by-side with my late 2007 matte 15″ MacBook Pro: Both are great machines, but the latest is a triumph of design).

    I want to thank Apple here (as publicly as I criticized them earlier) for giving me the option to buy the matte-screen computer I wanted to buy. And I want to encourage them to offer anti-glare options on the 13″ MacBook Pro, on iMacs, and Cinema Displays. I’m sure there are plenty of potential customers out there who will buy the computer that they want to buy as soon as Apple will decide to build it and sell it.

  540. 567 ErikW
    October 20, 2009 at 5:15 pm

    i would like to see matte (anti-glare options) for all current Apple Mac displays, like on the MacBook, MacBook Pro, iMacs, Apple Cinema Display etc

  541. 568 Matt H
    October 20, 2009 at 5:27 pm

    I’m a graphic designer and long term Apple user.. I would absolutely LOVE to buy a new iMac but until Apple bring out a matte screen option I simply cannot do so. The glossy screens seriously hurt my eyes after working for several hours and the reflections are intolerable.

  542. 569 Johan Forssblad
    October 20, 2009 at 5:29 pm

    I wanted to put the new iMac in a HD production for a museum. It could give good credit to Apple and become a showstopper. However, I have a feeling many will complain about a glossy screen.

    Apple, please give us glossy screens as options to all Apple computers and screens. I don’t care if it is extra!

  543. 570 Dan
    October 20, 2009 at 5:32 pm

    I’m a graphic designer and a music producer. While I use a new iMac, the glossy screen is incredibly bright and it does strain my eyes. I would consider buying another machine if matte were an option.

  544. 571 G
    October 20, 2009 at 5:50 pm

    I must admit that with latest iMac’s I’m still disappointed that there is no matte option available. I’m thinking of updating my desktop mid 2010 and the way things are going it will be to a Windows 7 desktop rather than a new Mac. As a serious photographer a glossy screen isn’t an option while a Mac Pro is overkill (I’d rather spend the extra on better camera gear or a trip somewhere special). In fact, the lack of a matte-screen iMac is getting me so concerned that I’m about to dump Apple’s Aperture software in favour of Lightroom so that any future shoots aren’t tied to the Apple platform.

  545. 572 Oregano Dispatch
    October 20, 2009 at 6:01 pm

    No matte option on the new iMacs – yet again. So after all that long wait, I can’t buy one of those new pretty 27 inchers …

  546. October 20, 2009 at 6:11 pm

    Glossy screens results in eye strain – that’s a health and safety risk to me. I’d like to have an iMac for photo editing, but not while they come with a glossy screen …

  547. 574 Ian Ameline
    October 20, 2009 at 6:24 pm

    I will *never* buy any glossy display of any kind, for any device. I *hate* them with the burning heat of a thousand suns!

    — Ian.

  548. 575 Nate
    October 20, 2009 at 6:37 pm

    I am an artist/designer and I would buy an iMac today if it were offered with a matte screen. I will never buy a glossy iMac. The reflections are intolerable.

  549. 576 Gabe
    October 20, 2009 at 6:53 pm

    We need matte options AT LEAST for Cinema Displays and other pro offerings.

    Apple, have you forgotten your pro users?

    You were the one who stated that matte WITH NEUTRAL GRAY ENCLOSURE was better suited for pro work. Remember the old cinema display webpage?

  550. 577 eukene_k
    October 20, 2009 at 7:19 pm

    I am a graphic designer and I was waiting for the new iMac with the hope of a matte screen (at least as an option!). I think that I will do as my graphic designers friends, I will buy a NEC or Dell 30″ screen with a good computer … much more expansive but I will NEVER buy a glossy screen for my work!

  551. October 20, 2009 at 7:55 pm

    Same here: Graphic Designer holding out for the exciting new iMac but disappointed by the ‘no matte’ option. I have experienced the glossy screens and feel cheated as the definition lacks, but most importantly, I hate seeing my reflection and I don’t want to be wearing black for the rest of my graphic designery days.

  552. 579 Steve Lacey
    October 20, 2009 at 8:14 pm

    I agree completely with this petition and the reasons it states. I am a photographer and need a matte screen. The glossy screen is just too distracting to do very detailed retouching. I am not going to change the angle of the screen just because I am working on a specific part of an image. If I jump to another section and have to change the angle again – what a waste of time and effort. Any work would take 3x longer. I use the 23″ HD Matte screen now from Apple and it is great. But, if I move up to a Mac Pro, then another vendor will get my monitor business. And yes, I will also be making my thoughts known on the Apple site.

  553. 580 Panglos
    October 20, 2009 at 8:22 pm

    You’d think the geniuses in the Apple marketing department would get a clue, and wouldn’t need to be bonked over the head with it, from the fact that people are making a living selling matte screens to replace glossy screens – whereas nobody has ever been remotely interested in doing it the other way around.

    Spotting a glimmer, Apple?

    Until the cluelessness subsides … no Apple displays for me, either on iMacs or on separate monitors. Love the new Apple lineup otherwise, though.

  554. 582 Daniel
    October 20, 2009 at 9:02 pm

    i would buy an iMac today if there was a matte option. And I know many who feel the same.

    • 583 macmatte
      October 20, 2009 at 9:19 pm

      Well, if you know many who feel that way – then email them and get them to sign this petition. I believe we need a minimum of a 1,000 petition comments to be taken seriously by Apple.

  555. 584 Bodie
    October 20, 2009 at 9:17 pm

    Ode to the new iMacs
    …..

    Behold the power

    Behold the style

    Behold the glare

    O what a pile

    Burma Shave

    Editor’s note: According to wikipedia, Burma-Shave was an American brand of brushless shaving cream, famous for its advertising gimmick of posting humorous rhyming poems on small, sequential highway billboard signs.

  556. 585 Tom R
    October 20, 2009 at 9:43 pm

    I have three older matte iMacs and would happily upgrade them to this latest generations just announced today October 20, 2009 BUT ONLY IF I CAN GET MATTE SCREENS. Until then we will NOT buy another iMac. Period.

  557. 586 Mark Moore
    October 20, 2009 at 9:59 pm

    Agreed. The new iMacs got it right except for the lack of matte screen and Blu-Ray. Add those two features and we’ll buy the high-end model in a snap.

  558. 587 BT
    October 20, 2009 at 10:11 pm

    Like others here, I never want to to work with a glossy screen — there’s too much eyestrain. Why can’t Apple offer matte screens on special order on all the glossy models? In the end, a lot of blind customers are not going to do any computer company a lot of good.

  559. 588 karel d
    October 20, 2009 at 10:16 pm

    I’ve been waiting for this proper iMac upgrade for well over a year now – Damn it, looks good,
    but Apple, at least give us the option of Matte!

  560. 589 Glen H
    October 20, 2009 at 10:47 pm

    Please Apple give us the matte option!

  561. 590 Eckart from Germany
    October 20, 2009 at 10:52 pm

    My first Mac was a II+. Now in my office there are 15 Macs working mostly with 20 inch Apple Displays (iMac or 20 inch Cinema Display). Some months ago I bought my first glossy screen – a 24 inch LED Cinema Display. In my local store it looked better than the old 23 inch LCD Cinema Display at a first glimpse. But I got some headaches when working in front of it a long time (8 hours a day). Now I would like to upgrade my old G5 iMacs and my 20 inch Cinema Displays to 23/24 inch ones. I would like to spend some money, but there is no Apple option for my office at the moment. Tell me why?

  562. 591 allan marcus
    October 20, 2009 at 11:05 pm

    All I can say is, I agree. I will not buy a computer or display with a glossy screen. Make an iMac with an anti-glare screen and see how many they sell.

  563. October 20, 2009 at 11:16 pm

    I have been on a Mac since 1985. I am a textile & apparel designer. My job requires intense color matching. I have been giving feedback to Apple for months about the un-usability of the glossy screens for design. (I get a headache looking at it in the Apple Store.)

    When they made a matte option available for the 17″ MacBook Pro, we thought Apple got the message. But clearly they did not. It is IMPOSSIBLE to work for 12 hrs (+) a day on a glossy screen in Photoshop (and various other design applications, not to mention Numbers or Pages). If Apple do not offer a matte monitor, we in the design industry will stop upgrading our software and our equipment. I have to keep my old G5 in 10.4.11 to run Freehand anyway. I was going to buy another iMac to run the new Apple apps and Adobe products in Snow Leopard. Looks like that is not going to happen any time soon. Apple are forcing us to stay using what we have. And since it still works fine, then it is status quo. If they want to continue telling their loyal Mac following- “we don’t care about you”, then you are doing a good job.

    No matte – no upgrade- no new hardware – no new software. Doesn’t seem a good mantra for Apple’s stockholders, does it?

    • October 21, 2009 at 7:36 am

      I have a feeling that, as a higher level professional, you’d have opted for the Mac Pro and the 30″ cinema screen .. the option has been there for quite awhile. As it’s not entirely reasonable, it’s also a business expense. Stress solved.

  564. 594 daroza
    October 20, 2009 at 11:32 pm

    + 1 for matte

  565. 595 Patton77
    October 20, 2009 at 11:43 pm

    BRING BACK THE MATTE! BRING BACK THE MATTE!!!

  566. 596 doxa
    October 21, 2009 at 12:49 am

    Matte option = new purchase by me
    No matte option = wallet stays closed

  567. 597 Derek
    October 21, 2009 at 1:49 am

    I’m keeping my matte iMac until it dies. After that, I simply won’t buy another. I’d rather go back to Windows (7 looks alight) than spend that much money on a mirror. I’m a photographer and glossy simply isn’t practical. Nor will I let Apple extort an Cinema Display + Mac Pro. Bring back the matte iMac, Apple!

    I also encourage people to send this feedback to Appple.

    http://www.apple.com/feedback/imac.html

  568. 598 sneakyzeal
    October 21, 2009 at 1:52 am

    Matte should at LEAST be an option :)

  569. 599 Darius
    October 21, 2009 at 1:53 am

    We want matte. We want matte. We want matte.

  570. October 21, 2009 at 1:54 am

    I bought a MacBook Pro 15″ before that had a matte option. I spent $200 for TechRestore to have a matte screen installed. A student of mine bought the 13″ and has put some matte film on it. We all agree: no glossy screens for us.

    V.

  571. 601 Ed O
    October 21, 2009 at 2:07 am

    To the very trendy MacMan Steve, remember this:

    “We have met the enemy and he is us”. Steve you have become everything Microsoft was but with a black turtleneck. Enjoy your pomposity.

    Do you actually think he is listening to us. Slap in the face…..

    ed

  572. October 21, 2009 at 2:40 am

    I design websites, brochures, flyer etc.
    There is no way on earth I want to look at my own reflection all day while trying to work.

    I currently need to upgrade from my older iMac as its starting to feel the pressure I put it through.
    I would not even consider buying any mac that has a glossy display.

    What other option do I ?
    Buy the Mac Pro which hasn’t exactly been updated much in the last 2 years.

    It baffles me why there is not a simple made to order option for matte diplays.
    Apple have finally made the iMac into a desktop computer on the inside too now.
    If they had a matte option I would be ordering it right now rather than having to vent my anger on this website.

  573. October 21, 2009 at 3:45 am

    Gloss is awful. Glare from windows and light sources make detailed work in graphic and photographic work difficult. Glossy screens may have a quick “bling” feel, but that wears away quickly when you realize how impractical it is.

    Also, color and tone – these are essential to manage and control as a pro media producer.

    Apple, at least give us the matte option! Figure even if it is 50 bucks more than it should be (free and available). At least give us matte as an option!

    The iMac is NOT suitable for a media producer. Maybe it is for a family or individual, but not a professional. Most of that argument comes from the glossy screen.

    – APPLE, THANK YOU FOR THE 15″ MATTE!!!!!! Let’s see that matte option in the iMacs!

  574. 604 anjstein
    October 21, 2009 at 4:56 am

    I will buy a 27″ Quadcore iMac as soon as it is available with a matte screen and will gladly pay a premium for the option.

  575. 605 Henk Poley
    October 21, 2009 at 5:38 am

    There is a possible solution for the iMac gloss because the glass panel is user replaceable. Someone should talk to Schott AG, about their Mirogard Anti-Reflective glass. Their glass is excellently see-through, not matte, but also definitely not glossy (1% reflection, instead of 8%). The glass pane on the iMac is held in place with a couple of magnets, so you’ll need a production facility for that too.

    Personally I don’t have a company, nor the knowledge about assembly lines, or storage space (I’d guess min. 5000 pieces from Schott). But given that mostly designers are upset about the image quality, I’d say someone must be able to pick this up and make it fly.

  576. 606 Jo Smith
    October 21, 2009 at 5:48 am

    I desperately need to upgrade from an old iBook, please Apple give us back the matte option!

  577. 607 Matt
    October 21, 2009 at 6:11 am

    I would have bought the 27″ iMac if it wasn’t for the lack of a matte option. I guess one could get an after-market third party antiglare filter for it, but Apple should have provided this as an option to begin with. I may as well just go and buy the MacBook Pro with matte screen as an alternative or step up to the more expensive Mac Pro.

    Matte forever!

  578. 608 Michael Schmitt
    October 21, 2009 at 6:20 am

    Despite misgivings about gloss and glass screens, I bought a 24″ iMac early in 2006. As a result, after suffering headaches while trying to ignore reflected objects in the screen, I returned the iMac, paid the restocking fee, and bought an early 2006 MacBook Pro with matte display. I also bought a 23″ Apple matte Cinema Display. I’ll never go back to a glossy screen.

  579. October 21, 2009 at 7:06 am

    Really, I would love to see the matte screen option across all the Mac range, and not just the 15″/17″ MacBook Pro. Both my Macbook Pro 15″ are due for retirement from front line duties (both 1,1 revisions) and with travelling more and more, I want to strip down on the bulk as much as possible, so, Apple, please release a 13″ MacBook Pro (or a Macbook) with the matte option … Then I would be there, ready, for two of them straight off!

    And if they would add the oleo-phobic coating off the iPhone 3Gs as well…

  580. October 21, 2009 at 7:32 am

    While 40% polled that they’d rather have a matte screen, how many of them broke down, relented and bought a glossy-screen machine anyway because they had no choice? That, plus the 60% whom already prefer a glossy screen, is the reason why you will not find a matte screen. If I’m not mistaken, they’re slightly more difficult to manufacture? and when you pick one method to stick with and cut down costs on raw materials, you go with the one that is most popular. That’s business!

  581. 611 Daniel M.
    October 21, 2009 at 7:40 am

    I second this petition! I hate glossy screens. For professional use, this is nonsense.

    Daniel from Germany

  582. 612 GS
    October 21, 2009 at 8:08 am

    Matte finish is better-suited for professional PRINT graphics artists because the color can be calibrated much better to match the paper that their work is printed on.

    Glossy screens produce deeper blacks and brighter whites on the screen that don’t match the way a CMYK print job appears. In other words, glossy screens are more misleading, because of their glare and exaggerated contrast. They do not give a realistic appearance to an actual printed product.

    Matte screens are a simple solutions to this problem, especially with IPS technology that provides accurate color balance from any viewing angle.

  583. 613 stilldreaming
    October 21, 2009 at 8:56 am

    Matte is the only choice. I will not upgrade my Macs until matte screen is available again.

  584. 614 Pete
    October 21, 2009 at 9:20 am

    I loved to buy one of the new 27′ iMacs. I would instantly run to an Apple Store and grab one. BUT as I am doing photography I need a MATTE Display. Apple, please add an option to get the new iMacs with a matte display.

    Thanks in advance!

  585. 615 Luigi Moccia
    October 21, 2009 at 10:08 am

    I have high-myopia (-15D) and some astigmatism, and I can’t stand a glossy monitor even in the best lighting settings.

    Apple’s product line is not adequate for my needs. The lack of matte option in the iMac line is worsened by the fact that there is not headless mid-Mac. The Mac Mini is too limited for what I need as a desktop, and the Mac Pro is too big. I currently have a 17″ iMac with matte screen.

    I’ll wait for a replacement that has a matte screen, hoping that Apple listen to our complaints.

  586. October 21, 2009 at 11:35 am

    Matte screen option is a must – even if it’s a paid-for extra

  587. 617 Martin
    October 21, 2009 at 1:02 pm

    It seems that the glossy-only option for most Mac screens is a cost saving feature for educated consumers. It saves such consumers money by providing them reason NOT to upgrade their systems until a matte-option becomes available or until an (unsatisfactory) upgrade is absolutely necessary.

    And by the way, the same can be said for LCD televisions. I just don’t understand what it is with people and their naive, cat-like attraction to things shiny? How about placing some importance on ergonomics and functionality?

    Come on, Apple. Fix this problem.

  588. 618 Riverside_Guy
    October 21, 2009 at 2:14 pm

    There’s no argument that highly reflective screens have a ton more contrast and quite a bit more “pop.” Much the same as the “torch mode” many HDTV dealers set their HD TVs to. It’s all about standing out to those who simply aren’t as visually sophisticated.

    It really saddens me to see Apple pursue such a path … it’s almost a concession they can’t sell computers on the elements that really matter.

    Being more specific, my “environment” where the computer goes is a room with a HUGE window that has all sorts of beautiful natural light coming in. NO additional lighting is necessary for any purpose … except after it turns dark. In no way am I willing to go through the hassle of blacking out all sources of light. Not when for a dozen years I have had NO issues with a matte LCD … ever.

    Put one of these glossy-screen machines in that room and I’m staring at my face all day long.

    So, like I said, I’m sad/disappointed Apple have to stoop so low as to care more about popping in the showroom rather than making a truly functional machine.

    Not to mention that this seems to be turning into a one button mouse thing on Jubs part … he has dug his heels hard into the ground and will NOT budge. I will NOT buy, he WILL leave a lot of sales on the floor, but he simply doesn’t give a crap as there are MANY ways to achieve his goal of a 50% margin!

  589. 619 Daniel Chiaramello
    October 21, 2009 at 2:18 pm

    At my office, I got a new iMac last year. During autumn and winter, there were no problems – I was very happy with it, being jealous because my home iMacs were previous-generation one’s – less powerful, less beautiful.

    But as soon as spring came, I found myself moving my glossy-screen or my chair quite often – the sun reflecting on the wall behind me, or on my white t-shirt, was badly disturbing my vision.

    This summer was even worse, with the sun being higher in the sky – I was forced to prevent the external light from entering into my room by closing the blinds of my window, living with electric light instead of natural light, and being joked at by my work colleagues.

    I planned to upgrade my home iMac for Christmas, and I was very happy when I heard that new iMacs were being released – but I will delay that purchase until two conditions are met: better graphic card, AND matte screen.

  590. 620 Matt
    October 21, 2009 at 2:51 pm

    It’s essential, as the iMacs get more professional, that there is an antiglare matte option for productivity to thrive on the Mac. Come on, Apple – you’ll make at least an extra $50 from it!

  591. 621 DavidS
    October 21, 2009 at 3:01 pm

    Yep. For my last Mac purchase, in order to get a matte screen, I was forced to buy a Mac Mini with the slower HD AND pay extra for 4GB (which was standard on the iMac). Dell got the order for two matte displays, when I would quite happily have paid the Apple tax for a separate Mac display and Mac styling, IF THEY COULD BE MATTE.

    This gloss-only obsession is bizarre. It says, “Consumers only; kids, preferably”.

    I use my screens 10 to 12-plus hours per day most weekdays. No way could my poor old eyes manage that with glossy screens.

    I guess Apple’s product design team just don’t have what it takes to make an attractive matte version. Poor Jony Ive, he just isn’t up to it! ;-)
    Prove me wrong, Jonathan.

  592. October 21, 2009 at 3:13 pm

    I’m still using my white matte-screen iMac and love it, but I need more power due to 21mp camera and HD video.
    I love the look of the new 27 inch iMac, but would like to see it with a matte-screen option.

  593. 623 ThomasS
    October 21, 2009 at 4:46 pm

    I need a matte display on the iMac, as well as on the 13′ MacBook Pro.
    I would like to use the MacBook for work on a train – it is not possible with the glossy screen!

    Why is it so hard for Apple to offer some choice here?

  594. 624 pietro
    October 21, 2009 at 7:39 pm

    I’d like an anti-glare iMac. Would be used in a shop for presentations etc.

  595. 625 Jens G
    October 21, 2009 at 7:41 pm

    After 15 years I would instantly switch from Microsoft to Apple, if there is a MacBook Pro 13″ with matte display.

    I couldn’t understand why there is a non-glossy option for the bigger MacBooks Pro? The 13 inch MacBook Pros are made for traveling and should be made suitable for changing lighting conditions.

    Since Tuesday, I am a little bit irritated by Apple and their glossy infatuation.

    I do not abandon hope!

  596. 626 Hans Eberstaller
    October 21, 2009 at 7:45 pm

    Glossy is not appropriate in a professional surrounding. Matte as an option is a must on every Mac product.

  597. 627 econamike
    October 21, 2009 at 7:57 pm

    I was initially excited to see Apple’s website saying “The new iMac … with the ultimate display” until I saw that it is glossy.

    I don’t have enough cha-ching for a Mac Pro, and think the Mac Mini is not as great of a bargain so … I’m holding off on purchasing an iMac until Apple offers one with a matte screen. Heck I’d even pay an extra $20 (did you hear that Apple?)

    If they don’t offer this soon enough I may just go with a bargain PC that can handle Photoshop.

    Anyone know why Apple refuses to offer a matte screen? I live in a house with glass windows. Maybe the Apple designers are spending too much time in the basement where they don’t have to worry about screen reflection.

  598. 628 Roger Dodger
    October 21, 2009 at 8:39 pm

    Matte all the way, baby. I will not buy a glossy screen of any kind, on any platform. I believe Apple is losing sales to this issue.

  599. October 21, 2009 at 9:08 pm

    As there are screen options on some of the MacBook Pros, I would have thought it would be a dead cert to offer a matte option on a 27 inch iMac. Just wish I could pull the guts out of the new machines to fit into my matte white matte-screen iMac which could do with more power to handle the Canon 5D mark 2 files.

    I wonder if Apple are overlooking the whole new DSLR range and that keen photographers need a matte screen?

    I would go out and buy the new 27 inch iMac tomorrow if it had matte options.

  600. October 21, 2009 at 9:21 pm

    I’m sad to say that I won’t be buying a new iMac because of the lack of a matte screen option, despite the fact that the new machines look fantastic in almost every way. I work in a bright environment that makes the glossy screen simply unbearable. This will be at least the second, maybe the the third time that I have passed on buying a new iMac primarily for this reason. I used to update to a new iMac almost annually, without fail. No more …

  601. 631 Joseph Ostroy
    October 21, 2009 at 9:41 pm

    I have a Powerbook G4 laptop, a G5 desktop and an older iMac. I would like to buy new Mac hardware but the glossy screen is a downer.

  602. 632 dean
    October 21, 2009 at 10:20 pm

    Bleck!

    Well, Apple gave us their answer this week. I’m not sure about the rest of you, but I am fairly disgusted with their current line up. I have a laundry list of problems with Apple’s current line-up. Again the most embarrassing omission is the matte screen.

    Apple is trying to force professionals to steer clear of their iMacs and lower end “pro” laptops (yes, the quotes are sarcasm) and shell out more of our $ for a Mac Pro.

    So Apple is passing more expenses onto it’s most loyal customers, the folks that for all those dark years kept them going… arguing for Macs in the studio, in the classroom, even in the office. This is the thanks you get folks … you are now being asked to pay extra to add an external monitor to your iMac, or step it up and buy a tower with way more power than you need. Even with a Mac Pro, we are faced with looking at display options from Lacie, Eizo etc.

    Windows 7, I hope your good.

  603. 633 Chris
    October 21, 2009 at 10:52 pm

    Well, the new iMac update looks amazing! However, there is one big feature that is missing and so once again I have to pass on purchasing this computer:

    No matte / anti-glare option!!!

    Apple seems to be continuously insulting design professionals who are pleading for the option to purchase an iMac with a matte / anti-glare screen.

    I’ve been patient for a long time, but now I’m getting frustrated. I just want to be able to do my work — which requires an anti-glare screen – on a powerful and new computer that runs the Apple OS.

  604. October 22, 2009 at 12:12 am

    I would indeed be willing to pay more for a matte option (within reason, of course :-)) AND would be pre-ordering the iMac i7 right now, if it was available in a matte screen. I am willing and very eager to upgrade, but the glossy screen issue is an obstacle right now and delays my purchase.

    Alex

  605. 635 Robert garven
    October 22, 2009 at 2:28 am

    Here is what I just posted. This is not the only problem I have: a HD Samsung TV which I want to replace and almost all the new LCD TV’s are Glossy! What the hell are they thinking about.It is like the 80’s all over again and the color enhancement is BS. My matte iMac has exceptional color. PS I work in an IT department

    I have been an Apple guys since day one and on my 5th Mac. This is my 3rd iMac. I have personally converted at least 10 PC guys to Apple in the last year! I was so excited when I got my first MATTE screen iMac as they have no reflections whatsoever and can be used in direct sunlight! I have put off buying a new model based SOLEY on the GLOSSY SCREEN! I HATE THEM! I am not impressed as my matte screen looks great!

    APPLE, PLEASE OFFER A MATTE OPTION! I AND OTHERS WILL PAY MORE! WHY HAVE YOU GONE BACKWARDS? THIS IS WHAT WE ALL HAD TO DEAL WITH IN THE 50-60-70 AND 80’S! WHY HAVE YOU FORSAKEN YOUR MOST LOYAL FANS??????

    PS I WILL BUY A NEW 27″ TOP OF THE LINE IMAC THE DAY THEY ARE AVAILABLE IN MATTE

  606. 636 Albert K
    October 22, 2009 at 8:22 am

    Not buying until matte is back.

  607. 637 Sara H
    October 22, 2009 at 10:21 am

    I’m writing from a MacBook Pro 15″, glossy screen, at the moment, with a window behind me. The WHOLE screen is reflecting the window, the clouds outside, my head, shoulders, etc etc. I WANT A MATTE SCREEN PLEASE!! It is very annoying seeing myself and my little hands typing away on the keyboard being reflected on the screen… :(

  608. October 22, 2009 at 10:30 am

    I will buy Matte screen products any time over the inferior headache-causing glossy screens.

    My Money is where my mouth is !

    My old Toshiba Tecra Laptop = Matte
    My very old Viewsonic 17″ purchased when released monitor = Matte
    My old 2x Sony G520 CRT Monitors = Matte
    My Samsung 22″ LCD 90 Degree rotatable Monitor = Matte
    My approaching 2 year old 28 inch Viewsonic LCD Monitor = Matte

    MrCyberdude

  609. 639 Martin T.
    October 22, 2009 at 12:21 pm

    I cant believe they are still not offering matte screens. Nobody who seriously works with a Mac likes the glossy screen!

    It seems all the other companies finally got it, and are starting to steer away from the glossy screen, but Apple keeps it, most probably for cost reasons …

    I will not buy a Mac with a glossy screen, and I dont want the 17″ MacBook “Pro”, that means I will not buy any Mac.

  610. 640 Sash K
    October 22, 2009 at 1:27 pm

    matte screens ftw!

  611. 641 Herschel Hochman
    October 22, 2009 at 2:36 pm

    It is difficult to understand Apple’s logic behind not offering a matte screen, even if there is an extra charge. I, for one, do not want the glare that comes with the clear screen. I have the iMac G5 and will continue to use it until the matte screen is available. When that goes, I will switch over to my Dell PC, again until the matte screen is available on Macs. While my loyalties exist with Apple, if they will not listen to their customers, I still have choices.

  612. 642 Chris
    October 22, 2009 at 2:52 pm

    Like many design professionals (btw, I am a graphic designer who specializes in typography), I have a workspace both away from and inside my home. Also, like many design professionals, performing “critical colour work” is only one aspect of my daily tasks.

    It is true that I need to be able to work in a dark room with very little light, but it is also true that I need to work in a bright room with a lot of light. Basically, as a general rule, it is always good to be working in a space that resembles the space that your product will be used/consumed (that is partly why film people work in dark spaces; they are optimizing the product in the same environment in which it will most often be consumed). Because I work primarily with type – and by extension I design books – I often need to work in a bright space since books are very rarely used in the dark.

    Same goes for people designing outdoor banners, posters, street signs, etc. These are all largely being viewed in the daytime, with natural sunlight, so it is imperative to work on them in a room with good natural lighting (lots of windows).

    It is easy to debate the best working conditions for a designer, both in their home and office workspace, but we could as easily reach a consensus on a few points: A designer should have a large computer screen, and should work in a space with good adaptive lighting. This means they can easily view their work from many different lighting configurations, from very bright natural light to a dark room with all the blinds closed and the lights turned off.

    From my experience and extensive experiments, the optimal screens for consistent image quality in many different lighting configurations are matte / anti-glare screens. And for my home workspace (which has lots of windows; don’t tell me to move), if I can purchase a computer for 24″ matte / anti-glare screen and works on the Mac OS, I would be very satisfied for a very long time.

    Doesn’t sound like such a big demand to me. Doesn’t sound like such an offensive suggestion. No one would be forced to buy a matte / anti-glare screen. But it does seem to get people who understand very little about a designer’s work to make a big fuss.

  613. October 22, 2009 at 3:00 pm

    We are a Photogrophy studio. We currently use 2 Mac Pros and 4 MacBook Pro’s, all with Aperture and Photoshop. All are matte finish screens – and we intend to keep it that way, as our editing process is more accurate. We would purchase 2 new iMac 27″ machines if they were matte. Please, Apple, offer matte glass face as an option, either at time of purchase or as an option!!

    John Haywood
    Brent Haywood Photography

  614. 644 Kevin Guernier
    October 22, 2009 at 3:04 pm

    Unless Apple makes matte screens available again, I will use my 24″ iMac, purchased 02/07, as long as it lasts, and then go with Ubuntu full time. I can’t stand the glare and reflections from the new glossy screens, and I am not about to risk damaging my eyes by trying to adapt to them.

  615. 645 DaLi
    October 22, 2009 at 4:04 pm

    The new iMac 27″ would be a great machine … if only it was matte. Matte is my only choice. I will not even consider to buy a new Mac until matte screen is available again.

  616. 646 emanuele
    October 22, 2009 at 4:19 pm

    I want matte back.

  617. 647 Tim Wilson
    October 22, 2009 at 4:36 pm

    I am an owner of a graphic design studio in Chicago. Our designers are using 5-year-old PowerMac G5 towers with the old plastic 23″ Cinema HD displays. For the last year, we have been looking to replace these, but have been stymied, and continue to be stymied, by Apple’s lack of matte-screen options.

    It is not just the glare from light sources that is the problem (though that certainly is a problem). It is also the distortion of color and contrast response, and the sense that you are peering into a thing, past a barrier, rather than just engaging with a vibrant live surface. For visual professionals, glass-covered displays are an absolute deal-breaker.

    The new 27″ iMac, with its quad-core option, looks like a great new alternative for designers, except, of course, for the unacceptable glossy display. Stymied again. Please, Apple, add matte options for the iMac, and a pro-quality matte version of the 24″ display.

    Apple has probably lost $50,000 in sales from our shop alone, because of this issue.

  618. October 22, 2009 at 4:38 pm

    I wanted to buy a new iMac when the first aluminum model came out but did not like the glare of the glossy screen. I waited patiently for the next generation hoping a matte iMac screen would be an option. I was sure disappointed when nothing changed in this direction with the new iMacs. Hey Apple, how about an iMac Pro with all the features a professional would need, including a matte screen option. Is that too much to ask? Thank you.

  619. 649 Jean-Benoit Rainville
    October 22, 2009 at 4:47 pm

    Ditto about the new iMac 27″. Fabulous offering … were it not for the glossy screen. If it wasn’t for that, I would already be in line to buy one. So for now, holding on to my 24″ white, *non-glossy* iMac until Apple comes to reason and diligently caters again to this large part of its customer base who simply can’t work well with a glossy display.

  620. 650 Max W
    October 22, 2009 at 4:51 pm

    I never ever will buy an iMac with a glossy display. I would rather go for a Mac Mini and buy matte displays from other vendors. I have a MacBook Pro with glossy display (there was no other option at the time I needed it) – and sometimes I really HATE it …

  621. 651 Steve W
    October 22, 2009 at 6:09 pm

    I have a 17 inch matte-screen MacBook Pro and love it. I would like an iMac for home, but I will not make a purchase until a matte display is available.

    From one Steve to another, please bring back the matte.

  622. October 22, 2009 at 6:17 pm

    I currently have a 24 inch Aluminum iMac. I need a matte Mac Book Pro. I would have bought another 27 inch iMac this week, but I want a matte screen.

  623. 653 Nik
    October 22, 2009 at 6:29 pm

    I have an early Intel-based MacBook that needs replacement. One of my biggest challenges in using the machine is with the glossy screen. This hasn’t been a big deal in my home office where I plug it into an older matte Cinema Display, but it really is a pain when travelling or in my regular office – I have to block out all the sunlight just so I can see my screen. I would love to buy the new 13″ MacBook Pro but with a Matte option. Please, Apple, extend this matte option to the 13″ model too. The same goes for the 24″ Cinema Displays that are offered.

    Thanks,
    Nik

  624. 654 Johan Forngren - Sweden
    October 22, 2009 at 7:47 pm

    I’m willing to pay premium for the matte option.

  625. 655 Simon Australia
    October 22, 2009 at 9:17 pm

    I would like a matte glass panel available, even if as a build to order option. Gloss is just no good for me. We need the choice between gloss or matte, depending on preference and need. My work station is terrible for gloss screen (I’ve tried it). C’mon Apple, help us out here!

  626. 657 Mark E.
    October 23, 2009 at 12:03 am

    Another lost sale here. I’m not going to upgrade my iMac if I can’t get a matte screen.

  627. 658 Andy Shulman
    October 23, 2009 at 4:49 am

    I’ve done my research and am ready to make the switch from a Windows-based PC to Mac. The one last thing standing between me and a new 13-inch MacBook Pro is the lack of a matte screen option. I’ve test driven the glossy screen in my local Apple store and the reflection is – no doubt about it – a significant distraction. While I’m willing to pay up for matte, I’m not willing to pay an additional $400 for the 15-inch MacBook Pro and so I won’t buy until matte is at least an option.

  628. 659 HM
    October 23, 2009 at 5:22 am

    I was in the market for this new 27″ iMac until I found out it is glossy only. How is a photographer supposed to get correct coloring and not ruin his eyes due to “The Reflector”? It is like looking into a 27″ beauty dish!

  629. 660 Dexter
    October 23, 2009 at 9:21 am

    I dont have a Mac but I think now is the time to give it a try. The new iMac is perfect for me as a work computer, however, the biggest reason not to buy is the Mac’s super-glossy screen. I am in an office with lots of windows and objects with glass surfaces and with my current matte PC screen I don’t have any problem. When I bring to office my Sony laptop which has reflective screen, I have to move it all the time trying to avoid the glare. I think it’s stupid to spend all that money to replace my 5-year old work PC with a brand new iMac and ending-up with a screen that I can’t look at for 10 minutes. Apple, please listen to your (potential) customers.

  630. 661 Andrew
    October 23, 2009 at 11:31 am

    I was looking forward to buying my (first) iMac this month. But the glossy screen looks like a show stopper. Of course one could buy an iMac and a nice matte Dell screen along with it, but then what’s the point in spending money on a Mac at all?

    My wife has a MacBook and does actually use it as a mirror once in a while. Maybe that was a sales argument for Apple …

  631. October 23, 2009 at 1:37 pm

    It is about time Apple stopped abandoning their Pro core user base in favour of the larger consumer market. Not only are we seeing the death of matte screens – with the loss of express card expansion in the MacBook Pro, there is now no true 15″ Pro laptop anymore. Not to mention the lack of a midrange desktop. I’m not rich enough for a Mac Pro. I am even considering moving to Microsoft Windows 7 for Photoshop and Lightroom despite using Mac since the 512SE

  632. October 23, 2009 at 3:42 pm

    I’m still using a Powerbook because I missed my chance to get a matte MacBook Pro before they want all-glossy.

  633. October 23, 2009 at 5:23 pm

    I own a NEC monitor that costs the same as the new 27″ iMac. I would gladly upgrade to the new iMac since the price is right, but I need matte for my photography editing. I will never use a glossy screen because of the reflections. I won’t upgrade to the next Mac tower since I don’t need most of what a tower offers. Maybe I should go to the Windows PC? This is a common sense marketing issue – offer a matte screen. Apple can only ignore their core (graphics, arts/entertainment industry) consumers for so long. We WILL go to the other side (and have) unfortunately.

  634. October 23, 2009 at 5:45 pm

    The Mac’s increase in popularity is partly because everybody always sees them on TV, in shows and in movies. The reason they appear so often is because producers want to use them. They look good. But it’s also because they themselves use them! TV, photography, film; many serious professionals use Macs, and they have become trend-setters for Apple Computers.

    Many of these professionals need a matte screen! My guess is that when industry professionals are getting too frustrated with the glossy screen, some may either abandon Apple altogether, or decline to upgrade. Apple: people all over the world are being exposed to an endless variety of shots of Macs in all kinds of situations. This has seriously helped the brand. Do not give the many producers who have caused this furore a reason to become dissatisfied with the Mac. Not one of them!

    I’ve been using Macs since the MacPlus without harddisk – I used a RAM disk to work! Please, give me an iMac with a 27″ matte screen.

    • 666 macmatte
      October 23, 2009 at 6:30 pm

      I note that in all the TV advertisements I’ve seen with Macs in them, where the screen is visible, the Macs are the old all-silver models – not the newer black-rim models. This applies to TV as well as to print advertisements. Strange? Not really. Why are TV ad produces displaying the older models in their ads? The reason is that most of these ads need to show what is on the computer screen, and that could not happen properly if the ad producers used models with glossy screens. Apple, take note.

      As I’ve said before, this problem can be solved instantly if Steve Jobs were to give window offices to Tim Cook, Phil Schiller and Jon Ives, where the sun streams in. I saw a TIME magazine photo of this team at a design table, and it is deep in the bowels of the Apple complex away from sunlit windows. You see, if they had to take their own medicine – using these mirror-Macs in sun-filled offices, they’d pronto bring back matte screens.

  635. 667 macmatte
    October 23, 2009 at 6:38 pm

    AN OPEN QUESTION FOR OSHA / OH&S ATTORNEYS:

    Question: What is the degree of risk of an employer being sued if its employee gets debilitating headaches using glossy Apple Mac computers?

    Can an employer get sued if an employee gets debilitating eyestrain and headaches from being compelled to use Apple Macintosh computers that only come with glossy screens (no matte option).

    European regulation about screens used for computer workstations, states: “Workstations shall be so designed that … no direct glare and, as far as possible, no reflections on the screen.”

    http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31990L0270:EN:HTML

    Queensland University warned their employees about risk of high gloss Apple Mac screens:

    http://www.hrd.qut.edu.au/healthsafety/worksafely/highGloss.jsp

    If sued, surely employers would struggle to claim they did not know that glossy Mac screens produce eyestrain and headaches, at least in some employees. Not long ago, it was considered good employer practice to get anti-glare screens for their employees. How, then, does that compare with employers who compel employees to use ultra-glossy Apple Mac screens for work?

    See anecdotes on this website where numerous Apple Mac users tell stories of suffering from eyestrain and headaches as a direct result of the glossy screens found on current Apple Mac computers – although such injuries may take years to become debilitating.

    For an employer, even if the risk is small, can it be said there is zero risk of being sued? If so, should employers think twice about getting glossy-screen Macs for their employees to use?

    Of course, many users love glossy screens – but many do not because of eyestrain. For an employer to get sued, it does not take 100% of its employees to get injured. It only takes a few employees to get seriously injured. Hence, I am not getting into the debate of glossy vs. matte preference. Rather, I am asking a focused question: for those employees who get eye injury from long-term use of glossy Mac computers, can they sue their employers?

    Is there any liability for Apple in refusing to offer matte screens on their desktop Mac computers?

  636. 668 alex
    October 23, 2009 at 6:53 pm

    Apple, it’s not that difficult to offer us an option … matte option PLEASE!

  637. October 23, 2009 at 10:07 pm

    Please, please… matte screens all around! I’ll pay an extra amount (as on the 15″ MacBook Pro), just let me avoid the hell of glossy screens! First, on the 13″ MacBook Pro, please.

    And while you’re at it, put the ExpressCard slot back in the laptops! (Sorry, it slipped out)

  638. 670 Don Lockwood
    October 23, 2009 at 10:32 pm

    It just seems so pigheaded for Apple to say, “Yes the screen is glossy. Deal with it.” Because I would have bought an iMac in a hearbeat if not for the glossy screen.

  639. 671 Tim
    October 23, 2009 at 11:35 pm

    Matte screens are important and must be an option on all Apple Macs

  640. 672 Tim
    October 24, 2009 at 2:23 am

    Has anyone else noticed that the Apple stores have all changed to new defused lighting so the display reflections aren’t so bad on the glossy screens of the Macs?

    It looks like the new iMac might be fixable if you can find a local supplier of the anti-reflective coatings.

  641. 673 John Wise
    October 24, 2009 at 4:49 am

    I bought a 17″ MacBook Pro this past June *specifically* because I could order it with a matte display (as well as an ExpressCard slot; SD alone is not sufficient for my needs). I’m very susceptible to eyestrain from fluorescent lights, especially in conjunction with a glossy display.

  642. October 24, 2009 at 9:16 am

    I am photographer and I have bought Macs in the past. I am looking to upgrade and was considering getting an iMac, but I will hold out until Apple introduces a matte screen option. A matte screen is better for photography editing. I cannot understand why Apple is ignoring the creative community who were their original customers.

  643. 675 sah
    October 24, 2009 at 9:35 am

    I waited 2 years for you Apple guys to bring about matte iMacs but was disappointed last Tuesday when I found that it is once again not an option, that you Apple guys didn’t take the need of all of us into consideration!! Just put it as an option. Some of us prefer function to design.

  644. 676 Nick Rich
    October 24, 2009 at 11:04 am

    Great, I thought, a new range of iMacs. They must introduce an anti-glare option now. But still NOTHING. Even the people in Apple shops I have spoken to think Apple should do it. If they can do it for the MacBook Pro, why not the rest of the range? I’ll even pay extra! Come ON! You could make even more money Apple – is THAT an incentive?

  645. 677 Nick
    October 24, 2009 at 11:15 am

    It is ridiculous to hide the IPS quality of the new iMac’s screen behind the reflections of the user and his or her environment. Some users want to see the screen, not themselves, when they look at a computer. Apple should at least offer a matte screen option on the iMacs, as it does on the 15″ and 17″ MacBook Pros (not the 13″).

  646. 678 Nick
    October 24, 2009 at 11:22 am

    I just wanted to add to my previous comment. Apple touts the glass screen as part of its ecological sustainability efforts. While it’s true that the glass panel is 100% recyclable, it’s also true that from a technological standpoint, it’s also 100% unnecessary. Add to that its considerable weight, multiply it by the number of computers in a plane/boat/train/truck shipment, and the added weight forces up fuel consumption and fuel costs. The iMac’s glass screen is ecologically very unfriendly. Environmental groups need to call Apple out on this fact.

    • 679 dean
      October 24, 2009 at 12:52 pm

      Excellent point Nick. I made a similar criticism of their sealed batteries, which will no doubt encourage some folks to replace their machines more frequently. “replace (the laptop) rather than repair.”

  647. 680 Dennis Stevenson
    October 24, 2009 at 12:28 pm

    I was going to buy the basic 27″ iMac. Now I won’t because of the glossy screen.

    Thanks for the opportunity to comment on the glossy screen. I was going to do so at Apple.

    I am a basic computer user. No pro. Though I use them a lot, it’s like a hobby. I love them. I have a G4 17″, G5 20″, iBook and my G3 which I gave to friend and is still going very well. All my computers have non-reflective screens. My first 3 Macs were new. All the current ones were pre-loved.

    When I heard about the 27″ iMac, I looked at the basic specs and decided to buy one. I don’t really need it, but it was superb. I would also use it as a TV. Then I saw on MacWorld that I can’t get a matte screen. That stopped me buying it. If it had a matte screen I would have bought.

    The screen issue for me is not a health one. It’s just that I won’t have a computer that’s like working in front of a mirror. That’s why I have bought many pictures with non-reflective glass.

    Apple makes marketing decisions. So this is an excellent opportunity to give feedback. I will never buy a computer with a glossy screen. As far as surveying, just as well that’s not Apple’s core business. Intelligent polling would see an option of matte and glossy.

    A friend intends to buy a laptop for her 8 year old. I convinced her to get a Mac. I just recommended the new MacBook. I told her about the screen problem. I said don’t tell your daughter and she may not realise it could have been better.

    I’m sure Apple will supply us with a matte choice in future. Unfortunately, I will have to write my book – about to start -on my G5 (PowerPC).

  648. 681 Eivind
    October 24, 2009 at 4:30 pm

    I really need a new Mac. But having looked at the new glossy one in the store for less than 10 minutes gave me headaches, so Apple – you won’t get my money unless you bring back the matte screens to the iMacs. There’s no way I’ll be doing my design and illustration on these. So – antiglare please!

    If Apple had offered the option of a matte iMac, I would have bought it in store instantly. But since they haven’t, I’ll be sticking to my Powerbook G4, which HAS a matte screen. I need a stationary computer, and the iMac is ideal. But I will never buy a glossy screen Mac, as I won’t be able to work on it.

    • 682 Eivind
      October 30, 2009 at 12:34 pm

      If Apple won’t change their current glossy-only policy, I may in fact have bought my last Mac – sad as it is. And that’s coming from someone who always considered himself part of the most devoted user base of the Apple Mac.

  649. 683 macmatte
    October 24, 2009 at 5:05 pm

    Detractors say Apple had a chance to monitor sales of antiglare models since re-introducing it to the 15″ – the inference is that assumed low matte-sales led Apple to refuse to bring back matte to the 21.5″ and 27″ new iMac models.

    Let’s have a level playing field here. Be fair. I checked that on the apple.com website – at the several pages describing the new iMacs, there is only one fine-print reference to antiglare, and that’s on the tech specification page. Also, I heard that the matte option is only offered via apple website, not through resellers.

    It is fatuous for detractors to argue that Apple decided not to offer matte on the new iMacs because of low sales of other matte MacBook Pros. That proves nothing because Apple is not giving matte a chance. To see the true level of demand, Apple would have to let people know the anti-glare option is there.

    Sure, many people that read Mac websites know about matte – but the majority of ordinary Mac users aren’t so dedicated to read Mac websites regularly.

    So, be fair.

  650. October 24, 2009 at 10:47 pm

    As a loyal Mac fan, i’ve always used the iMac. I never had problems editing my visual effects or movies on the matte G4 and G5 iMac. But I will soon purchase a new computer and the glossy display is a serious turn-off. I’m even thinking of buying a Windows 7 computer since they have a large choice of PC’s with matte screens. I kindly ask Mr. Steve Jobs to include anti-glare displays on the iMacs in the next refresh.

  651. October 25, 2009 at 12:16 am

    We need less shiny crap, not more shiny crap.

  652. 686 David B.
    October 25, 2009 at 1:39 am

    I do tech work for a College of Fine and Performing Arts at a major public university. A few faculty with MacBooks have adjusted to the glossy screens. Should I mention that they are in the School of Music? Whereas the Faculty in Graphic Design, Art; Art History, and Film; New Media reject glossy screens out of hand. Most recently, a professor of Art History turned a new iMac back in and got a Mac Mini with a Dell 2408WPF – matte! Which sale would Apple rather have had?

    We bought as few MacBook Pro 15″ models as possible, waiting and hoping for matte screens. As soon as that was an option, boom! The orders were back.

    In a year or two, I’ll need to replace labs that currently have Mac Pros and 23″ Apple displays (matte!). The Mac Pros have turned out to be overkill for those labs. A quad-core iMac would be just the ticket, but . . . that glossy screen is a deal-killer.

    Matte screens are a requirement for working with images. Bring them back!

  653. 687 Anton
    October 25, 2009 at 8:27 am

    Simply, I prefer mate display

  654. 688 Andreas Hylander
    October 25, 2009 at 9:45 am

    As a graphics professional I do not care about presumed contrast enhancment. But I do care about all windows in my appartment being visible in my screen, the TV interfereing with my iPhoto-pictures, and all other disadvantages of a glossy screen.

    Please return the matte screens, Apple.

    / Andreas

  655. 689 Hidelel
    October 25, 2009 at 11:13 am

    Glossy is nice, but for pro-work I think larger iMacs and Apple Displays, Mac Book Pros should have an option to buy non-glare screens. I feel that maybe it’s also the way these new computers are engineered. The thinner they go, the more they have to have a sturdier screen that is part of the structure and solidity of the laptop or monitor, all in one’s. But there should be a custom option for standard-consumer-glossy or Pro-non-glare matte screens in the Apple Store. Maybe they can provide that as an Apple Store only feature.

  656. 690 Shane
    October 25, 2009 at 5:44 pm

    Glossy:
    – Pros – none that I can think of really.
    – Cons – terrible reflections with no way to completely avoid them, causing eye strain and headaches. Difficult to calibrate. Photo editing is difficult due to not being able to see colors accurately.

    I’ve had a 20″ white iMac for 4 years, matte screen, it has none of these problems.

    I would like to upgrade to the 27″ iMac, but without a matte option I can’t do it.

    Apple, we’re not asking you not to make glossy. Just listen to the larger portion of your user base and give us an option, instead of deciding for us and leaving us no choice.

  657. October 25, 2009 at 5:46 pm

    Dear Apple!

    Why do you hate our eyes?

    I’m working on Mac for 10-12 hours a day and I don’t want to see my face and exterior on a display, I just want to see picture on my Mac.

    Please add a matte option on every your Mac computer. It is not to hard.

    More professionals, less glamour blondes.

  658. 692 Tom Sasin
    October 26, 2009 at 1:36 am

    Well what can I say.

    I am ready to purchase my FIRST Mac Book Pro as an upgrade to my old laptop, and I must have spent at least 4 weeks now deliberating and searching for the right answer about which screen to buy. I am an enthusiastic amateur photographer and the choice of screen type is simple … MATTE!!

    From day one, when the glossy screens were introduced to the market, I was horrified! If I want to see my ugly face, I will look in THE MIRROR! Why I have to stare at myself all the time when I work, is beyond me!

    OK, we now have the option on the 15″ and 17″ MacBook Pros to “upgrade” to a matte screen, but for extra money. WHY!!!??? A screen is a part of a laptop and i do not see, that I am getting anything EXTRA for my money if I pay the additional £40 for the matte screen. I am still getting a screen!

    For years, large businesses were supplying their IT workers with anti-glare and anti-reflection add-on screen shields to protect them from eye strain and themselves from wrongful litigation. And here we have Apple, the most innovative company in the world, giving us a glossy screen!!! Who is Apple kidding.

    Professional photographers like my friend, who work on their MacBooks in the field editing photos to send to editors, are ripping their hair out because of the glare and reflections of the Mac glossy screens.

    And me … well, I will have to fork out the extra cash as there is no way that I would be bullied by Apple into buying a GLOSSY HORROR SHOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  659. 693 Mike K.
    October 26, 2009 at 2:19 am

    I’m in complete agreement – right on the edge of buying an iMac … but will buy a Windows 7 system instead because of the lack of matte screen issue.

    Apple, please offer a matte option for iMac. I’d pay extra…

  660. 695 Geoff Rooney
    October 26, 2009 at 8:11 am

    I love usng the Mac for all graphics, photographic and creative projects and would really love to buy the new quad-core iMac 27″, but under no condition would I be prepared to battle glossy reflections daily.

    The Mac Pro is too expensive for my budget, and the Mini is underpowered for my needs – the thought being to add a third party matte 24″ screen.

    So if all I can do is say my bit here, and still have no option as a long time Mac user (since 1989 and seven macs later) to have a non-reflective screen – I say to Apple – NO THANKS – I’ll pass, wear out the one I have and hopefully in the future you may genuinely have the consumers’ needs at heart or the Mini might be quad by then.

    I would be happy to pay extra for the matte screen on an iMAc if it were an option.

  661. October 26, 2009 at 11:42 am

    The new iMac finally has the specifications I want – Core I7 Quadcore. For this I would sell my PC running Hackintosh to buy a genuine Mac … if only there was an option for a matte screen. Too bad for Apple, still no perfect Mac for me.

  662. 697 ben
    October 26, 2009 at 5:56 pm

    I too was considering a new iMac because they look amazing. Earlier in the year I caved and bought an insanely glossy 13″ MacBook Pro. As soon as it came out of the package, I put an anti-glare cover on the screen that looks alright. Regardless, it’s better than glossy – fingerprints don’t show up as easily either. Anyways! PLEASE PLEASE bring back matte, Apple. I want a new iMac but, presently, I have a 17″ MATTE MacBook Pro driving a gorgeous cinema display that is also MATTE … I won’t move away from it all until I have another MATTE option to move to. Most likely this will mean buying a non-Mac display.

  663. October 26, 2009 at 10:07 pm

    When Apple continued to offer the glossy/matte display options for the latest MacBook Pro line, I became hopeful that they would expand that same option for the next iMac update. I’ve been shipping my current iMac (with matte display) between Hawaii and New York because I was confident that Apple would respect the feedback of their many customers who truly dislike the glossy screens that Apple adopted in recent years.

    The claim is that that on the MacBook Pros the glossy displays produce more crisp images and colors that ‘pop’. I went to an Apple Store and did a side-by-side comparison in iPhoto – same photo, same display settings. I could see NO difference between the MacBook Pro whether is had a Matte or Glossy display. I asked one of the store assistants if she could see the difference and she said, “Oh, definitely! The glossy screen is much crisper and the colors are more vivid!”. Some months later I visited a different Apple Store and tried the same comparison, and got the same response from the Apple Store assistant. In both cases, neither the Apple Store Assistants seemed interested in seriously studying the side-by-side screens – they seemed more interested in spouting the Company Promo-Speak than they were in believing their eyes. It reminds me of the “Emperor’s New Clothes”.

    In the old days, Apple eschewed the virtues of the matte screen over the glossy equivalents in the PC realm. Are the glossy screens less expensive than matte screens? Is this merely an economic decision on the part of Apple? Apple is willing to offer the matte option for MacBook Pros. How many choose that option, I wonder? If Apple thinks their new or returning customers l will drop them because of a $50 – $150 option, then they’ve forgotten their own past – for when have we, the loyal faithful, ever balked at paying MORE for a better product. It’s what we do!

  664. 699 Brian
    October 26, 2009 at 10:39 pm

    I have been an Apple customer since 1981, and a Mac owner since 1984. I am as faithful a supporter of Apple as you could find. But I am deeply disappointed that Apple has decided to offer the iMac line without a matte screen option. And I for one would gladly pay a premium (a build-to-order option?) for the privilege of being able to purchase an iMac with a matte screen.

    No doubt, it’s cheaper to purchase only one type of screen. And I am not sure if Greenpeace shamed you into using the glossy screens only (if environmental factors even are an issue with matte screens). If so, shame on them. Others in this petition have presented excellent arguments for why a matte screen makes sense, and I agree with them. For many of us, the iMac has become a viable choice for a variety of business tasks including graphic design. Where many of us may once have opted for one of the fantastic Mac towers and a separate monitor, the iMac often fulfills our needs for an outstanding desktop computer. I would even be tempted to consider a Mac Mini if it had more horsepower (a small standalone Mac with equivalent horsepower to an iMac with access to a large matte screen display would be a fantastic product offering, but I have a hunch that we’ll likely never see anything like this) similar to the power of an iMac. The deal-breaker is the lack of a Matte screen option.

    Please guys, please offer an iMac with a matte screen. If you build it, we will come!

    Thanks for listening!

  665. 700 Joshua Thurman
    October 27, 2009 at 1:59 am

    Apple needs to offer a matte option for the iMac. I would be willing to pay an extra $50 or even $100 for a matte screen. But until they do, I’m not buying one.

  666. 701 Daniel Stromberg
    October 27, 2009 at 4:42 pm

    I’m a MacBook Black C2D owner but won’t upgrade until there is a matte option. It won’t work in the flat before that.

  667. 702 D. Nathan Rice
    October 27, 2009 at 7:22 pm

    I am still using an eight-year-old machine at home because Apple refuses to make a product that meets my needs. These days, for an Apple desktop with a matte screen, I would have to shell out $5000 for a Mac Pro with a Cinema HD Display. I would like to take this opportunity to point out that this $1800 display costs the consumer more than a full-fledged iMac, which has actual, you know, computer bits!

    At work (I am a graphics professional), I use a Mac Pro with third-party displays, as I’m sure a lot of people here do. That sure looks great for the Apple brand, doesn’t it?

    I would spring for a matte iMac in a heartbeat, even with a $100 matte-premium.

    Shame on Apple for ignoring the very market that allowed them to continue *existing* in the mid-90s.

  668. 703 Alex Frenklakh
    October 27, 2009 at 8:33 pm

    Went to the Apple Store in NYC yesterday to buy 13″ Mac Book Pro. (Need a light-weight machine for the road).

    So disappointed that the matte display option was not offered for the 13″ laptop!

    Would gladly pay extra (within reason) for this option.

    thanks,

    Alex

  669. 704 Redwan
    October 27, 2009 at 10:19 pm

    As a mobile machine with a great battery life, the Macbook/Macbook Pro needs a perfect screen that displays well in outside conditions. I personally prefer the matte screen when I am outside and for that reason I think we should get a matte option for these notebooks.

    Thanks

  670. 705 Matthew
    October 28, 2009 at 2:24 am

    I will buy a 27″ iMac as soon as the matte option becomes available. I understand that an additional fee may be necessary. I have no problem paying this.

    Thanks, Matt

  671. October 28, 2009 at 5:34 am

    Please Apple bring matte back!!!!

  672. October 28, 2009 at 5:47 am

    Dear Apple,

    Our company has been buying Macs since our first Quadra 950 in 1993. Small graphic companies like ours built Apple, especially during the tough years when prices were high but we scrapped up enough to buy each new generation of Mac. Why? Because you guys respected what we were doing and showed by your products and services that you understood the needs of the visual communication arts community and industry.

    Now it is hard to ignore the evidence that you no longer hear our voices. We still create the world’s creative content on your machines. We still paint our digital art and decide on next season’s colors on your displays. But it seems you are no longer that impressed. Now people who want to play games and watch DVDs seem to have become your focus. Maybe that makes sense from a business standpoint, but will they stick with you if someone offers more for less down the road? The sad part is that we aren’t asking you to choose between them and us, but you seem to be making that choice yourself.

    You know we are talking about. We have thousands of young designers that we would like to put behind your new and beautiful iMacs. But we can’t justify asking them to make critical color and value decisions while trying to see past an annoying reflection. It is just not right or reasonable. Would you ask a fine art painter to paint his canvas while wearing a pair of polarizing glasses or to paint in direct sunlight?

    Please, especially you, Mr. Jobs – please give this some thought. We busted our banks to honor your commitment to us in the late 90s, can’t you put yourself out a bit and offer a matt screen to us today? We would love to order a half dozen 27″ iMacs today if we could get them with non-glare screens. That is not such a bad thing, is it?

    Respectfully,

    Lars Justinen
    Creative Director
    Justinen Creative Group Inc.

  673. 708 John Leggatt
    October 28, 2009 at 3:19 pm

    Dear Apple:

    I DON’T CARE HOW MUCH EXTRA it would cost me for the option of having a matte screen on my new Macs. I only ask that you GIVE ME THAT OPTION!

    Sincerely,

    John Leggatt

  674. 709 Brent
    October 29, 2009 at 12:31 am

    It’s so much easier to use a laptop with a matte screen. A user doesn’t have to find that “right” angle to see the screen clearly.

    Give us the option, that’s all we’re asking.

  675. 710 Sean Adcroft
    October 29, 2009 at 12:39 am

    I was very disappointed to see that there is, once again, no matte finish option for the recently released iMac. I tried the glossy iMac two years ago and, after three weeks of glossy screen, glare-induced headaches, had to return it.

    I purchased a MacBook Pros with a matte screen – which was my only matte option since I didn’t have the $ to invest in a cinema display.

    I’ve read several online polls which show that many others would prefer a matte option.

    What’s up Mac? You’re so friendly and concerned for our well being in your ads.

  676. 711 Paula
    October 29, 2009 at 3:57 am

    I don’t want my whole life to revolve around the stupid screen on my computer.

    If I want an iMac, and I want to work on my computer during the day in a room with a window and a lot of natural light, or work on my computer during the evening in a dark room with a light somewhere behind the computer, I should be allowed to.

    The glossy screen means that I have to place my computer in a room that does not get a lot of natural light (or none at all), and I have to position all the lights in the room in such a way that they won’t reflect on the screen. If I don’t do this, I will basically be looking at a mirror. This royally annoys me.

    Apple, please just give me a matte option. I will gladly pay more for this luxury.

  677. 712 Scott Nash
    October 29, 2009 at 4:38 am

    I am very disappointed to see that there is no option for a matte Mac screen. I’ve been waiting for the new generation iMac to purchase my first Mac, and now it looks like I’ll have to purchase something else. I’m not going to put down good money and constantly be annoyed with reflections of light from the glossy screen. I can’t tolerate that. A choice would be nice.

  678. 713 Michael Brueggemann
    October 29, 2009 at 6:32 am

    My iMac 24″ is already more than 3 years old and I am very fond of the new 27″ iMac with i7 processor, but I won’t buy one until it’s available with a matte display.

  679. October 29, 2009 at 9:43 am

    I want to buy the new iMac 27 inch with matte screen.
    I’ll be the 1st buyer when it arrives at the store :)

  680. 715 Thomas Schumacher
    October 29, 2009 at 3:05 pm

    I would love to buy one of the neat 27″ iMac’s. But the glossy screen is just a NoNo for my working experience as a photo artist. I hope this petition will make the guys over at Apple reconsider their actual philosophy and giving the customer the ability to choose the screen-setup! Thanks

  681. October 29, 2009 at 4:27 pm

    Face it, actually, Apple wants professionals to spend much more money than what should be necessary. They do not want glossy iMac to be used out of entertainment.
    That’s all, and that’s a shame.
    I have two 27″ iMac to buy soon for my colleagues, and dozens more of 21″ iMac for our students next year.
    But I will firmly wait until a real matte solution is provided.
    Now I’m going to tell you what is going to happen sooner or later.
    Because Mac Pro is still too expensive and iMac still useless, we will have to end up by building our own hackintosh PCs.
    Imagine that!

  682. 717 pino
    October 29, 2009 at 7:41 pm

    I want to buy the new iMac 27 inch with matte screen.
    I’ll be the 2nd buyer when it arrives at the store

  683. 718 Robbert Bos
    October 30, 2009 at 1:21 am

    I have two old iBooks and a 24″ iMac – all with matte screens. We needed an extra Mac, but no shiny mirror. So we had to buy a Mac Mini with a matte 26″ Samsung screen. I’d love to get the 27″ iMac, but the glossy screen is simply no option.

    Apple calls the Macs “environmentally friendly”, but they kill your eyes. Apple doesn’t care about (visual) ergonomics anymore, and I hate that. Computer work is tiring enough for the eyes, and we don’t need more stress.

    Perhaps we should act like this: walk into an Apple store, act like a very serious buyer of five 27″ iMacs for the office, at the last moment ask for a matte versions, be really frustrated that they don’t offer them, and cancel the deal. If that happens often enough, perhaps they get the message…

    Anyway, I’ll never ever buy a glossy Mac.

  684. 719 Terry Roth
    October 30, 2009 at 4:27 am

    I use Adobe Lightroom, and the Mac’s glossy screen is a real bummer. Pleeeze pleeeze pleeeze offer a matte option, I’ll pay extra!!!

  685. October 30, 2009 at 4:50 am

    I currently use a 2007 Macbook with a 27″ Acer matte display. I have wanted to upgrade, and the quad-core iMac was exactly what I was looking for. Except for the glossy display. Please, Apple, if your only consumer grade desktop is going to be an all-in-one unit, then give people some more options for configuring them to their individual tastes.

  686. 721 Jason Kiddy
    October 30, 2009 at 8:40 pm

    Currently using my 2006 MacBook Pro with 15 inch matte screen. A month ago my logic board failed so I thought it would be a good excuse to treat myself to a new Apple :-). After a visit to my local PC World I came away totally shocked that all the new MacBook’s only come with glossy screen. The hideous reflections while viewing these screens in a well lit shop stopped me from purchasing.

    I love my MacBook and even having its main board fail after 3 years did not put me off from wanting another. I was nearly at the point of buying a Sony laptop running Microsoft Windows but eventually I resurrected my MacBook by buying and fitting a 2nd user PCB from eBay.

    So the bottom line for me is if my MacBook fails again and is not repairable then I will buy Microsoft Windows based laptop rather than suffer with a glossy screen. What a piss poor state of affairs by Apple.

  687. October 31, 2009 at 7:50 am

    As a professional photographer I will not buy matte screens because the reflections are a problem for post-processing. Luckily I got a 17inch MacBook Pro matte screen before they changed them. Looks like, if I one day buy a desktop Mac, I will have to buy a screen from someone else, which would be a great shame as the Mac screens are perfect except for not being matte!!

  688. 723 Pim v B, Netherlands
    October 31, 2009 at 12:02 pm

    I have a 23″ Cinema Display next to my glossy iMac because I want a screen with no glare. I’ve just ordered the 27″ iMac, and I want to leave out the extra display but have a hard time convincing myself that this is going to work. Isn’t there a 3rd party that can make the glass of iMacs matte?

  689. 724 Mark J
    October 31, 2009 at 5:34 pm

    Glossy screens are a sales gimmick. Marketing data suggests that over 80% of luxury sales are impulsive sales, and lets face it shiny objects sells well to impulsive people. Just look at the locations of Apple Stores, in trendy, luxury areas with high volume. Also glossy LCD panels are cheaper to make, as they don’t have to apply a matte film to the panel. Why we are punished a extra $50 for wanting matte in the few Mac’s that have them. Matte panels are disappearing, the new iMac has a glossy panel, instead of a matte panel covered with a glossy glass like before. Glossy displays are here and we are screwed until computer makers start having major sales declines because people are just not buying their gimmicky shiny hardware anymore. After all who wants to sit in front of a machine that bothers them so much? LCD killed off the cheaper CRT’s for a good reason, they were nicer to use and easier on the eyes. Now it’s glossy cheap LCD’s that are the villains, who and what is going to replace them?
    And yes one can buy and apply an anti-glare film (later to dry out and peel/yellow and crack) to their Mac’s, the 27″ just came out, so they might not have that size yet but will be shortly. Apple would do good to have the option to apply an anti-glare film in their stores, but of course they would be responsible for it when it fails later on, that’s why they don’t do it.

  690. 725 Kevin C
    October 31, 2009 at 7:01 pm

    Please, Apple, offer a matte option for all your Macs.

  691. 726 Erick Wales
    October 31, 2009 at 8:50 pm

    I support the choice of a matte display

  692. October 31, 2009 at 8:59 pm

    As a photographer and graphic artist, I cannot work with highly reflective glass monitors. Please Apple, give us a choice. If you cannot offer an iMac with a matte screen, please give us a desktop computer with the specs of the high end iMac that we can hook up the monitor of our choice into. We need a desktop Mac in between a Mac Pro and a mini. It is good Apple builds the hardware on many levels, but we need you to give us more choices… At the very least, an iMac with a matte display. Thank you.

  693. 728 greg len
    November 1, 2009 at 12:59 am

    Bring matte back!

  694. November 1, 2009 at 1:56 am

    I went to Danbury Apple store to get a new 27′ iMac for my living room to function as a TV. The store was full of light (just the same way as my living room – 3 lights, 8 windows) and I could see on the screen myself, people around me, all equipment in the store as well as some of the lights in the store. I just could not find the position in which the reflection would be tolerable. In the same store I checked 30″ HD screen, no problems at all with the same amount of light. I checked the reviews of anti glare stickers, but as I could compare those plastic sheets, those do not solve the problem – dust gets underneath and after some time the sheet starts to peel off. Anti-glare display is a must – I have a Powerbook G4 and a white iMac Core2Duo – no problems with the matte screens in all conditions at home. So there I am still waiting for my perfect Mac with matte screen for the living room ….

  695. 730 James South
    November 1, 2009 at 2:15 am

    OK, so I run a commercials design and mid-level compositing firm in Australia. There’s no way in hell we’re going to port to new Macs unless they get a matte screen option – sub-pixel work is a disaster with glossy screens and reduces the productivity of our staff. They complain about eye strain and have almost all chosen to use the older 23″ matte displays with ad-hock desktop systems instead of staying with the simply presented, all in one but oh-so-distractingly glossy screen iMacs! We dont’ neeeed 16 core monsters that have fans akin to those in small aircraft … we love the design of iMacs and would proudly convert our entire work space to the new quad core iMacs and have a Mac-only lab that looks awesome and has our design team enjoying their work day – instead? we’re staying with old clunky machines – and no, I’m not about to outlay 15K on blinds to darken our space so that people aren’t looking at themselves rather than their work all day! There’s enough narcissism in the world, Apple- don’t encourage it … !

  696. 731 Matt D
    November 1, 2009 at 2:27 am

    I’ve been using and building PC’s now for 15 years. I recently bought a MacBook Pro and the glossy screen drives you nuts from glare. I also bought a iMac 24″ and that got sent back! C’mon Apple! Glossy is for show only! Real people want real screens that are usable. I’ve now reverted to a hackintosh! Whereby I can chose the screen I want. The new 27″ is very tempting but alas the glossy screen is useless in my office and home as I’m near windows.

  697. November 1, 2009 at 9:27 am

    After my iMac G5 broke, I was forced to buy the new 21.5″ model with mirror glossy screen.

    The “flat” (grey-on-grey) graphics in the Logic music program are sometimes swamped by the reflections. Why does Apple make these elementary ergonomic mistakes? Other makers seem to offer matte screens, so why not Apple?

    With the rumoured Marble interface in future Mac OS versions, the lack of screen contrast (as in Logic now) will make the reflection problem even worse.

    No, ctrl-alt-cmd-. does not help things, it just makes it more washed out. Neither does the colour inversion ctrl-alt-cmd-8.

    -Rob

  698. 733 Markkk
    November 1, 2009 at 4:08 pm

    I am very happy that AppleCare replaced my defective late 2006 MacBook Pro Core 2 Duo. I will receive a replacement unit in the next days … BUT… it comes with a glossy display standard.

    Now let me say this: I’m even more happy that Apple offers a Matte Option to the MacBook Pro again! I had collected quite a lot defects but knowing that any replacement unit would have had a glossy display which would totally killed my ability to work undistracted.

    Now I can finally replace my MacBook Pro …. BUT … why should I have to pay 50€ for it? This option, like on the 2007/8 MacBook Pros, should be the user’s choice and free of charge!

    Also, why isn’t it offered on any of the 13inch MacBook Pros or the iMacs? Especially the iMac; it is such a professional machine, yet it has the awkwardly glossy display and ZERO options to do something about it. (No, applying a matte film on it can not be considered as an option. )
    Apple, please, please, please, with sugar on top, consider at least offering a reasonably priced OPTION to select either a matte or glossy/glassy display.

    And again, let me say this: I’m very happyAapple is replacing my machine and only – and this is really the only reason why I can actually use this new MacBook Pro – *IS* because it CAN COME with a matte display (for which I had to pay extra unfortunately.) But honestly, I would have had to switch to a Microsoft Windows notebook or buy a used MacBook Pro with matte display. As we all know, I’m not the only one in the digital media field having this problem with glossy displays. They just render a perfectly nice computer completely useless for us.

  699. 734 Jarret
    November 2, 2009 at 5:38 pm

    Matte has to be an option. The only way to use glossy is if the location is perfect for it. But let’s be real, how many places can you have a dark room with no external lighting sources. I’ve tried so many times to try out glossy … but it is unbearable to use with both glare and reflections. Please Apple … please add Matte option. What problem does it cause you to provide this feature?

  700. 735 Mario
    November 2, 2009 at 8:41 pm

    I code a lot, and reflections from the glossy screen are a huge distraction. What is the point of having richer blacks if all we get are more apparent reflections when displaying the blacks.

  701. 736 B. Elias
    November 3, 2009 at 3:39 pm

    Apple, I was excited about the new MacBook Pros when they first came out earlier this year. However, I had to wait and wait until you added the matte-screen option. In my view, this matte-screen laptop, is, hands-down the BEST one out there with a ridiculously amazing screen. It was well worth the wait and investment. I only wish that you would offer this matte option on the iMacs as well. I’ve been waiting for years to get one and each time a new or updated model has been offered, it has been offered with the glossy screen only. Fine, keep the glossy screens in the stores, but at least offer the matte option for it online. How in the world can this possibly hurt your sales or margins? It is an obvious requirement for many who are truly professionals and have used your products for a long, long time. How about helping them out on this and offering the matte option? That will be more appreciated than you know!

  702. November 3, 2009 at 4:10 pm

    I am a musician and am refraining from buying a new MacBook (Pro) laptop because of the lack of a matte screen option. I take my laptop everywhere and I need to be able to work without reflections in my screen ANYWHERE. It is a disgrace that loyal Apple users arer just left in the cold like that.

  703. 738 David Ellis
    November 3, 2009 at 10:59 pm

    I’m considering buying the new 27″ iMac. But I won’t unless I can first find an acceptable self-adhesive matte screen to cover it with.

  704. November 4, 2009 at 5:56 pm

    I have a very nice matte screen (not just non-glare) on my iMac G4 and will not update until/unless Apple produces a matte screen on all models.

    Donald Gould

  705. November 5, 2009 at 1:27 am

    I am photographer and own a matte MacBook Pro. I am glad there was a matte option when I bought it because I can’t use a glossy screen as there are too many reflections when I show my clients my work. I also own a G5 tower but had to buy a matte Dell screen because of the lack of similar matte screen from Apple. Now I would love to buy the new 27 iMac but the lack of a matte option puts me off. I will have to wait until there is a matte option especially on such a large monitor.

  706. 742 Ken Koblenzer
    November 5, 2009 at 1:27 am

    I use my Mac in a very bright environment, with entire wall of untinted windows behind the display. So I see my reflection brightly in a glossy display. I have tried an iMac with glossy display and it just does not work. Please provide as an alternative a matte display.

  707. 743 Mike C
    November 5, 2009 at 1:59 am

    I will not purchase another iMac unless a matte option is provided.

  708. 744 Lindsay
    November 5, 2009 at 7:08 pm

    I first used an Apple computer back in 1990, in my kindergarten classroom. Our school, from kindergarten to twelfth grade, used Apple computers only. In fact, I was in a photo with my teacher using a Macintosh in a 1990/91 advertisement for Apple computers in schools. Our first home computer was a Macintosh Performa; my sister and I spent hours playing on the computer and writing with ClarisWorks.

    Prior to entering college in 2003, I purchased an IBM laptop through the laptop program at my college. Unfortunately, at that time only IBM laptops were offered. I was reconnected to Apple computers, and the iMac, while taking visual art classes at my college. I loved working with the iMac G4, with the swivel monitor and the matte screen.

    Since then I desperately want to get back to Apple computers. I have enough money saved up right now to buy my dream iMac: 27-inch iMac, Apple Remote, AppleCare Protection Plan, AirPort Extreme Base Station, and Elgato EyeTV 250 Plus Digital TV Recorder, a well over two thousand dollar purchase.

    What keeps me from purchasing the computer and accessories (besides paying for graduate school), is the iMac’s glossy screen. I currently use a hand-me-down Dell laptop which has an extremely glossy screen, like the iMac. Even though my laptop is not facing the windows in my room, the light on my fan that sits behind me is so distracting. Even in the dark, I see a reflection of my face in the screen.

    I hate the glossy screen and I know that the iMac screen is the same. I will continue to stall the purchase of my dream iMac computer, until it has a matte screen option, like the older iMac G4 screen that I fell in love with. Apple, please offer a matte option.

  709. 745 Dave E
    November 7, 2009 at 1:49 am

    I have a seven year old iBook with a matt screen. I am ready to buy a new 15′ MacBook Pro. If I cannot get the matte screen I guess that I will have to keep my iBook up and running.

  710. 746 P. Townes
    November 9, 2009 at 2:49 am

    Dear Apple,

    Thank you for offering a matte screen for the 15.5″ MacBook Pro. Simply put, if you can expand that matte option to the 13.5″ MacBook Pro, you sell me a computer! And, I’ll buy Time Machine, a new Apple Desktop Moniter, etc. to go with it. Please expand the availability of the Matte screen to your wonderful laptop computers.

  711. 747 NDL
    November 9, 2009 at 6:41 am

    I have been hoping for a matte option on the iMac line. For pro designers who need accurate color it is a must. Come on Apple give us the options we need. You used to support us pro creative loyal users. Don’t stop now.
    Apple user since 1994

  712. 748 LakeOtter
    November 10, 2009 at 12:14 am

    Copy of my Feedback just left for Apple:

    Upon taking early retirement, I have started an antiquarian fine art re-publishing venture.

    My old PC and monitor have served well in the past, but are simply not up to the graphics intensive work and long “at screen” working times I am now getting into. Solution? Easy: go back to my roots with Mac and move on. Reality? Not quite so fast.

    The combination of my working space (external light-wise) and eye sensitivity means that the “glossy only” screens on the new iMacs simply rule them out for this want-to-be-but-can’t-be-buyer of your otherwise excellent product. Matte screens are a very high preference for almost 2 out of every 5 of your users (and a “simply must have” for many of them).

    I will wait a while longer to see if Apple will accommodate the Matte screen needs of these “2 out of every 5″ of your customers – but cannot / will not do so indefinitely. Get with it Apple!

  713. 749 Jane
    November 10, 2009 at 1:29 am

    My home has many windows that face south and west. Most of the daylight hours I would be unable to use a glossy monitor. I have an old iBook and want to replace it with a new iMac. I am hoping that Apple will produce a matte screen so I can upgrade to the new iMac.
    I have been using Mac computers since 1992 and would love to continue to do so in the future. I hope my iBook will last until I can get a Mac with a matte screen.

  714. 750 Girl 007
    November 10, 2009 at 5:46 pm

    The 15″ MacBook Pro is finally available in anti-glare/matte. I was about to replace mine and get a glossy, but I am glad I held out, because I can now order it with the matte screen. At least Apple/Mac users have the matte option now.

  715. 751 Rachel
    November 10, 2009 at 10:15 pm

    Please bring back REAL MATTE screens, not only anti-reflective coating.

    Check this out for an explanation: http://www.screentekinc.com/pixelbright-lcds.shtml#differences

    Real matte screens are easier on the eyes, and to people complaining about the images being dull, okay maybe, but most of the times the matte screens are older, difficult to find today, and with low resolution, s